HomeMy WebLinkAboutContract 45120-B51 (2)•� t.
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1. The term of this work order shall be extended to end when all services have
been completed under this work order as contemplated herein, but not later
than the end date set forth below.
2. This Work Order incorporates by reference all of the terms and conditions of
the Professional Services Agreement, specifically the services to be provided
under Section 1 of said agreement.
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a)
b) Provide training and technical assistance to users in a courteous, professional
manner, including VDI (Virtual Desktop) support and PC/peripherals support.
c) Identify and resolve hardware, software, and operator problems.
APPENDIX B-51
Sentari Technologies, Inc.
CSC No. 45120
In accordance with the Professional Services Agreement signed between Sentari
Technologies, Inc. ("Contractor") and the City of Fort Worth ("Client" or "City") effective
as of November 6, 2013 and approved by M&C C-26551 on November 5, 2013 (the
"Agreement"), this Appendix B-51 is incorporated into the Professional Services
Agreement and hereby reads as follows:
The services to be perFormed under this Work Order shall be as follows:
IT PC SUPPORT TECHNICIAN
Load and verify correct operation of all application software packages and
operating systems used throughout the City's data network.
d) Make minor repairs to Desktops, Laptops and/or Printers or replace any
Customer Serviceable Units (designated by the Original Equipment Manufacturer
customer replicable/repairable units or assemblies), or refer to services
personnel for repair or replacement.
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e)
f)
Effectively manage and prioritize outstanding support issues.
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Notify City management of potential problems and escalate issues as necessary.
g) Assist City stafF with various aspects of information systems which can range
Trom aading priniers, insiaiiing software, confiiguring MS Vifindows seiiings,
general troubleshooting and configuration of user settings within the MS
Windows environment.
Appendix B-51
SENTARI TECHNOLOGIES, INC.
Page 1 of 2
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4. Personnel assigned to provide services under this Work Order:
Name:
Start Date
End Date:
Luis Aguilar
October 1, 2015
August 7, 2016
Payment Terms:
Payment Rate: $39.95 per hour
5. This Appendix B-51 shall terminate immediately in the event the contract
personnel does not begin to provide contract services to the City under this
Appendix as of the Start Date stated above. If the contract personnel begins
to provide services, but Contractor provides notice to the City that the contract
personnel will no longer provide services under the Appendix, and such
notice is effective prior to the End Date stated above, then this Appendix shall
terminate immediately as of the effective date of the notice from Contractor.
AGREED AND ACCEPTED:
CITY OF FORT WORTH
Date: j L � ,�� � � ► �
APPROVED AS TO FORM AND
LEGALITY:
SENTARI TECHNOLOGIES INC.
Signature
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Appendix B-51
SENTARI TECHNOLOGIES, INC.
Page 2 of 2
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!:s1iY �ECRETARY
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Assistant City Manager