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APPENDIX B-5A
In accordance with the Professional Services Agreement signed between TekSystems
Inc. ("Contractor") and the City of Fort Worth ("Client" or "City") effective as of November
6, 2013 and approved by M&C C-26551 on November 5, 2013 (the "Agreement"), this
Appendix B-5A is incorporated into the Agreement and hereby reads as follows:
1. The term of this work order shall be extended to end when all services have
been completed under this work order as contemplated herein, unless
otherwise terminated in accordance with the Agreement, as amended.
2. This Work Order incorporates by reference all of the terms and conditions of
the Agreement, and specifically the services to be provided under Section 1
of said Agreement.
3. The services to be performed under this Work Order shall be as follows:
DESKTOP TECHNICIAN
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To load and verify correct operation of all application software packages and
operating systems used throughout the City's data network.
To provide training and technical assistance to users in a courteous manner.
To identify and resolve hardware, software and operator problems;
To make minor repairs, or refer to service personnel;
To document work performed in the case management system;
To effectively manage and prioritize outstanding support issues;
To document processes and problem resolution in the Knowledge Base;
To work as a resource on project implementation;
To assist city staff with various aspects of information systems;
To assess department needs and recommend equipment and software to
purchase;
To recommend appropriate action to maintain current and up to date
information systems.
Personnel assigned to provide services under this Work Order:
Name: Allen Davis
Start Date: November 13, 2013
End Date: September 4, 2014
Payment Terms:
Payment Rate: $36.00 per hour
Appendix B-5A
TekSystems, Inc.
Page 1 of 2
�FFICIAL �ECORD
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AGREED AND ACCEPTED:
CITY OF FORT WORTH
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APPROVED AS TO FORM AND
LEGALITY:
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Maleshia Farmer
Senior Assistant City Attorney
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Appendix B-5A
TekSystems, Inc.
Page 2 of 2
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