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Home My WebLink About(0005) IR 10320 - Monthly Development Activity Report with AttachINFORMAL REPORT TO CITY COUNCIL MEMBERS No. 10320 To the Mayor and Members of the City Council September 17, 2019 Page 1 of 4 .� SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT rrrn re?a This Informal Report is in response to the City Council's request to receive a monthly update on development activity within the City and the measures staff are using to improve the development process. Staff also generates a monthly report to keep the Council informed of the volume of development activity, process improvements and staff's performance in implementing changes and improving the delivery of plan review and permits. This activity report consists of metrics associated with building permits, infrastructure, stormwater development, and water development plan review. It provides updates on continuous development process improvement efforts. The monthly Development Activity report is attached for your use and information. August 2019 Highlights Buildina Permits In August 2019, 504 new single-family permits were issued compared to: 0 417 new single-family permits issued in July 2019, up 21 % 0 567 new single-family permits issued in August 2018, down 11 % In August 2019, 45 new commercial permits were issued compared to: 0 80 new commercial permits issued in July 2019, down 44% 0 76 new commercial permits issued in August 2018, down 41 % • Total commercial valuation (including remodels and additions) for August 2019 was $121 million compared to: o $221 million in July 2019, down 45% o $255 million in August 2018, down 53% Customer Service Overall customer service satisfaction was 78% Very Positive or Somewhat Positive for August 2019, down from 86% in July 2019. There was a 16% decrease in staff capacity for the period of August. Customers experienced longer wait times which contributed to the decrease in customer satisfaction. The department experienced staffing challenges such as three vacancies they are in the process of filling and have a few staff out on major medical leave during this time. ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 10320 To the Mayor and Members of the City Council September 17, 2019 Page 2 of 4 .� SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT rrrn re�a • Chart A shows August survey responses How would you rate the quality of your customer service experience? ChartA 80.00°/° 70.00% 60.00% 50.00% 40.00% 30.00% 20.00% 15.13% 10.00% , 0.00% Very Positive Somewhat Positive 1 City of Fort Worth Customers 'August 2019 survey results 7.95°/° 9.09°/° ■ .7°/0 4� fi3°/° ■ 3.09 °/° Neutral Somewhat Very Negative Negative ■ SurveyMonkey Global Benchmark • Chart B shows August commercial vs residential survey responses How would you rate the quality of your customer service experience? Chart 76.09% 80.00% 65.85°/0 71.57°/a 70, 00% 60.00% 50.00% 40 00% 30.00% 15.13% 1220°/a 20,00% ° 10.87/°2.441N 14.63% 4.35% 3.33% 11J.00% I 0. 2.17°/° ° ° 6.87 /° 4f 6.52/ � 0.00% M's Very Positive Somewhat Neutral Somewhat Very Negative Positive Negtive ■City of Fort Worth Customers (Commercial) ■City of Fort Worth Customers (Residential) SurveyMonkey Global Benchmark 'August 2019 survey results ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 10320 PRTEot 0 rsrn 1@70L To the Mayor and Members of the City Council September 17, 2019 Page 3 of 4 SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT • A total of 100% of our customers surveyed thought that our Inspections team was extremely helpful or very helpful in August 2019 compared to 89% in July 2019. X-Team Building Plan Review r . X-Team Applications Conferences Completed Building Permits Issued Ma rch 5 1 0 April 9 6 2 May 14 7 14 June 12 16 15 July 14 9 30 August 7 10 7 TOTA L-1 61 49 68 As of August 31, 2019, there are 33 pending X-Team building permits. Building Plan Review On September 10, 2019, building code plan review times for first review were as follows: Commercial Plans Actual 7 days Goal 7 days Residential Plans Actual 6 days Goal 7 days All departmental review times for first review were as follows: Commercial Plans 11 days Residential Plans 14 days • There was a decrease in commercial permitting volume during this period, however, customers experience slightly longer review times. The commercial plans that were reviewed in the month of August were more complex than the plans that are typically submitted. Additionally, the department experienced staffing challenges due to vacancies and previous staffing schedules. The department has recently hired a plans examiner that will alleviate the longer review times in the future. ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 10320 To the Mayor and Members of the City Council September 17, 2019 Page 4 of 4 .� SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT rrrn re'?a Infrastructure Plan Review Infrastructure Plan Review Center (IPRC) reviewed 86% of the plans submitted within the 14-day goal timeframe in August 2019. IPRC 14-day plan review goal decreased compared to 93% in July 2019. Due to the H.B. 3167, IPRC is in the process of modifying their in-house process and adjusting the Accela workflow for reviewing construction plans to adhere to the new state law changes that went into effect September 1, 2019. The S[Cube] contract was extended to December 31, 2019 and the scope of work was expanded to include revisions to the workflow, reports, and notifications as result of H.B. 3167 that went into effect on September 1, 2019. IPRC records were taken off the Accela Citizen Access online system temporarily as staff works through H.B. 3167 requirements. Staff will continue to work with the S[Cube] to test revisions to modify the workflow, reports, and notifications. Development Process Improvements Commercial Permitting Lean Review: The Executive Management and DAC subcommittee members of the NCBP process improvement project team met on August 7th to discuss the controls and implementation phase of the process improvement exercise. Allison Gray will be managing the recommendations from the report. The Performance Office committed to overseeing the implementation phase to ensure it stays on track. Please contact Randle Harwood, Planning and Development Director, at 817-392-6101 or Randle.Harwood@fortworthtexas.gov if you have any questions, concerns or comments. David Cooke City Manager ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS FORTWORTH. Development Activity Report I NSI DE THIS EDITION t-%000 3 1 LV 17 BUILDING PERMITS....................................................2-7 INFRASTRUCTURE....................................................8-11 STORMWATER........................................................12-13 WATER..............................................................................14 DEVELOPMENT PROCESS IMPROVEMENTS ........ 15 New Single Family Permits 700 600 500 400 300 200 1D0 � � �■ Jan Feb Mar Apr ■ 2015 323 318 308 405 -r2016 204 151 290 379 ■ 2017 268 326 594 391 ■ 2018 583 492 428 479 a 2019 396 415 468 500 All data is in calendaryear New Commercial Permits May Jun Jul Aug 326 304 300 243 277 435 323 262 475 497 412 419 440 288 319 567 388 385 417 504 0 Sep Oct Nov Dec 237 274 169 226 268 281 239 341 317 248 567 341 543 545 581 454 180 160 140 - 120 100 r 80 60 ■ 40 20 �■ i Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec -d 2015 62 56 60 105 47 84 65 74 117 86 51 76 ,2016 92 82 72 80 67 166 105 103 82 90 104 75 ■ 2017 106 71 100 99 77 76 83 116 62 96 51 54 ■ 2018 94 70 74 101 81 70 52 76 38 142 60 37 92019 66 142 90 65 141 79 80 45 All data is in calendar year 2nd Qtr 2018. Qtr 2019 = 285 13% Increase Development Activity Report Building Permit Comparison 35000 30000 25000 20000 15000 10000 5000 0 2009 2010 201L 2012 20L3 2014 2015 2016 2017 2018 YTD ■Multi -Family Permits 384 486 450 409 349 376 349 803 487 421 27L ■ Residential Permits 7066 7136 710 L 6927 81 L5 8471 8792 9522 10562 11687 7731 ■ Commercial Permits 2285 2341 2404 2481 21 L2 2284 2179 2528 2418 2609 1706 ■ Grand Total 9735 9963 9955 9817 10576 L1131 11320 12853 13467 14717 9708 Al] data is in calendaryear Total Commercial Valuation $80C $700 $600 $500 o $400 $300 $200 $L$o Mi 1 Jan Feb Mar Apr May fun Jul Aug Sep Oct Nov Dec ■ 2015 $24 $158 $239 $74 $58 $157 $91 $L77 $243 $371 $LLL $63 ■ 2016 $79 $164 $491 $167 $75 $182 $164 $L85 $85 $111 $205 $101 ■ 2017 $209 $727 $249 $118 $518 $198 $134 $203 $282 $144 $L93 $125 ■ 2018 $650 $126 $165 $266 $158 $257 $91 $255 $62 $177 $L56 $103 ■ 2019 $103 $208 $230 $98 $311 $269 $221 $L21 All data is in calendaryear 2nd Qtr 20 18 $ 681 Million 2nd Qtr 2019 = $678 Million' Development Activity Report New Commercial Valuation 0 $700 $600 $500 $400 $300 $200 $100 $0 Jan Feb ■ 2015 $10 $86 . 2016 $57 $131 ■ 2017 $131 $702 ■ 2018 $616 $99 ■ 2019 $71 $193 All data is in calendar year * excludes additions and remodels I q .- d t Ii. LI L d Mar Apr May Jun Jul Aug $140 $59 $28 $97 $40 $127 $307 $99 $14 $148 $117 $135 $218 $87 $355 $152 $73 $175 $112 $223 $122 $213 $39 $154 $201 $51 $246 $234 $162 $40 Monthly Valuation Comparison Sep Oct Nov $210 $329 $82 $62 $80 $141 $215 $114 $97 $25 $113 $128 Dec $30 $63 $74 $66 Category Current Month Prev. Month M-M Prev. Year Difference Y-Y % DecDifference , New SF 87 -63 5719 3473 504 417 567 61 % Permits 21 % -11 % New SF $6,625,697 -$6,198,135 $970,351,567 $637,444,910 $92,117,540 $85,491,843 $98,315,675 66% Value 8% -6% New Comm -35 -31 895 708 45 80 76 79% Permits -44% -41 % New Comm -$121,754,763 -$113,964,826 $1,910,313,426 $1,197,924,342 $40,201,549 $161,956,312 $154,166,375 63% Value -75% -74% Development Activity Report Large Commercial Projects August Large Commercial Projects Address Project Name Work Desc Valuation 4500 LIKE WAY FTW-2 F16 GEN4 RENOVATION OF DATA CENTER TO INCLUDE MEP AND GENERATORS $28,000,000 7600 WILL ROGERS BLVD BEN E, KEITH FOODS DRY STORAGE WAREHOUSE EXPANSION/ ADDITION $16,807,659 9760 BLUE MOUND RD BLDG A & B ALL STORAGE ALLIANCE NEW MULTI -STORY SELF STORAGE $11,926,062 6201 SOUTH FWY ALCON - NOVARTIS GDD LAB REMODEL OFFICE SPACE IN EXISTING BUILDING $9,000,000 3300 BASSWOOD BLVD ALL STORAGE SANDSHELL NEW SELF STORAGE FACILITY $7,659,000 5413 SIERRA SPRINGS LN STUDIO MOVIE GRILL- CHISOLM TRAIL RANCH NEW 12 SCREEN MOVIE THEATRE $6,500,000 1050 BRIDGEWOOD DR FWISD - INNOVATION CENTER PHASE II REMODEL FROM RETAIL TO TRAINING AND DATA CENTER $5,700,000 REMODEL ALL BATHROOMS AND GUESTROOMS AND RESTURANT TO 815 MAIN ST HILTON FORT WORTH $4 823,004 INCLUDE NEW BAR AND DATA CENTER INSTALL STRUCTURAL STEEL TO SUPPORT COOLING TOWERS; TO BE 1116 HOUSTON ST AT&T EDISON BUILDING $3,000,000 SET ON ROOF TOP OF BUILDING CAFETERIA EXPANSION TO EXISTING OFFICE BUILDING; TO INCLUDE 14800 FRYE RD JP MORGAN $2,500,000 KITCHEN EXTERIOR FACADE REMODEL/REMOVE AND REPLACE STUCCO & 501 SAMUELS AVE RECONSTRUCTION EXPERTS $2,400,000 STONE/REPLACE ROOF/ADDING TRAFFIC COATING TO POOL DECK 1902 WINDSOR PL SOUTH CENTRAL MOB SHELL NEW SHELL BUILDING WILL HOUSE FUTURE MEDICAL OFFICES $2,360,000 333 THROCKMORTON ST SUNDANCE WEST INTERIOR DEMOLITION INTERIOR ONLY DEMOLITION ON 12 STORY APARTMENT BUILDING $2,250,000 15301 NORTH FWY BOMBARDIER FINISH OUT OF OFFICE/ WAREHOUSE/ ASSEMBLY IN EXISTING SHELL $1,700,000 777 MAIN ST, SUITE # 2700 MCDONALD SANDERS REMODEL OFFICE SPACE IN EXISTING BUILDING $1,320,000 1640 ALTAMESA BLVD IDEA SCHOOL FOUNDATION ONLY FOR NEW K-8TH GRADE SCHOOL $1,300,000 COMMERCIAL ROOF REPLACEMENT TO MODIFIED ROOFING SYSTEM 6201 SOUTH FWY EMPIRE ROOFING $1,190,606 AND ENERGY CODE COMPLIANT INSULATION COMPLETE RENOVATION OF EXISTING 2 STORY RESIDENTIAL 500 THROCKMORTON ST 3601 CONDO UNITS $1,125,000 CONDO UNIT Development Activity Report CY 19 Q2 New Commercial Permits Heat Map Development Activity Report CY 19 Q2 New Residential Permits Heat Map Development Activity Report PRC Overview IPRC Overview Report Cycle Complete 2016—T 52 2017--L. 52 2018 2019.A 52 36 Total Projects 157 170 148 121 Avg. Project Total Per Cycle 3.02 3.27 2.85 3.36 Total Accepted Projects 138 156 139 81 Plan Rev. & Ret w/n 14 days 93% 95% 98% 91 % *All data is in calendar year IPRC Quarterly Details Cycles •- 2018 13 • 1 2019 13 Q2 2019 13 Q3 2019 10 Total Projects 35 38 45 38 Avg. Projects Total Per Cycle 2.70 2.92 3.46 3.80 Total Avg. Accepted Projects Per Cycle 2.15 2.081 2.31 2.30 Plan Rev. & Ret w/n 14 days 100% 97% 87% 90% *All data is in calendar year Development Activity Report CFA Project Overview $35.0 $30.0 $25.0 N 0 Cg $20.0 F $15.0 $10.0 $5.0 $0.0 Jan Feb Mar Apr ■2017 $20.8 $20.0 $18.3 $9.2 ■2018 $5.9 $24.2 $13.8 $14.5 ■ 2019 $19.4 $10.4 $25.6 $36.4 l 2017 Total $239.2 M data is in calendar year &nil May June July Aug Sept Oct Nov Dec $11.3 $12.4 $18.0 $35.2 $34.7 $24.0 $11.2 $24.0 $9.9 $23.0 $17.0 $19.8 $16.3 $16.9 $7.1 $17.0 $5.7 $18.4 $23.9 $35.0 2018 Total $185.4 M . M Public Infrastructure Residential Projects $35.0 $30.0 $25.0 $20.0 0 $15.0 $10.0 $5.0 $0.0 Jan Feb Mar Apr ■ 2017 $7.6 $14.3 $12.7 $5.8 2018 $4.7 $22.2 $11.8 $12.4 ■ 2019 $14.0 $7.1 $21.4 $24.4 l 2017 Total $144.7 M All data is in calendar year Wli k L L hm M May Jun Jul Aug Sep Oct Nov Dec $0.9 $11.6 $17.6 $29.6 $13.2 $15.0 $4.4 $12.0 $3.4 $14.3 $14.6 $17.9 $11.2 $4.5 $1.3 $3.8 $3.7 $14.5 $21.0 $23.4 2018 Total $122.2 M 2019 T Development Activity Report E Public Infrastructure Commercial Projects $14.0 $12.0 $10.0 $B.0 0 $6.0 $4.0 all $2.0 Lb A I $- Lan Feb Mar Apr May fun `Jul Aug Sep Oct Nov Dec ■2017 $9.2 $3.5 $5.3 $2.L $l.9 $0.6 $0.2 $2.8 $11.2 $L.0 $6.3 $L2.0 02018 $0.9 $0.9 $0.8 $2.0 $3.1 $1.5 $0.B $0.7 $4.7 $6.0 $4.7 $L0.2 ■ 2019 $3.7 $0.8 $3.3 $7.5 $0.8 $2.3 $2.9 $4.0 -2017 Total $56.0 M 2018 Total $36.8 M 019 Total $25.4 M All data is in calendar year Public Infrastructure Industrial Projects $4.5 $4.0 $3.5 $3.0 $2.5 0 $2.0 $1.5 $1.0 $0.5 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ■ 2017 $4.0 $ $ $ $- $- $- $0.3 $- $- $- $- ■ 2018 $- $- $- $- $- $0.1 $- $0.2 $3.6 $- $- $- ■ 2019 $- $- $- $- $- $1.2 $- $- 2017 Total $4.3 M 2018 Total $3.9 M .2 M All data is in calendar year Development Activity Report Public Infrastructure Multi -Family Projects S8.00 $7.00 $6.00 N $5.00 c o $4.00 $3.00 $2.00 S1.00 I 1! ■ NM&! $_ Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2017 $- $- $- $1.19 $- $0.32 $0.21 $- $- $- $- $0.21 2018 $0.24 $0.13 $- $- $3.33 $5.24 $1.57 $0.05 $0.40 $- $- $2.63 42019 $0.70 $- $0.88 $4.40 $1.21 $0.26 $- $7.18 2017 Total $ 1.9 M 2018 Total $13.6 M All data is in calendar year Public Infrastructure Institutional Projects $8.00 $7.00 $6.00 $5.00 m C $4.00 $3.00 S2.00 Ll 51.00 -' $- Jan Feb Mar ■ 2017 $- $2.25 $- ■2018 $0.06 $0.92 $1.18 ■ 2019 $0.98 $2.60 $- 2017 Total $12.5 M All data is in calendaryear L Apr May Jun Jul Aug $0.17 $- $- $- $2.46 $0.11 $- $1.92 $0.10 $0.91 $0.13 $- $0.15 $- $0.43 2018 Total $9.0 M I 1J Sep Oct Nov Dec $- $7.00 $0.51 $0.12 $- $2.65 $1.13 $- 2019 Total $4.3 M Development Activity Report Stormwater Review Performance StormwaterReview Performance Avg. Review Time (days) ; 8.1 7.4 6.1 Num. Review Completed 1,693 1,115 136 % completed in 10 business days or less 85.1 90.5 100.0 Avg. PiSWM Review Iterations (City) 2.2 2.5 2.7 Avg. FiSWM Review Iterations (City) 3.0 3.2 2.7 Avg. IPRC Review Iterations (City) 3.1 3.2 4.3 Overall Customer Satisfaction Rating (1-5 scale) 4.6 4.5 5.0 Num. of Surveys Taken 1 32 44 4 New Stormwater Submissions 80 70 60 50 40 30 20 10 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2018 41 42 54 48 76 71 42 48 47 54 65 42 ■ 2019 42 38 57 48 20 38 45 43 All data is in calendar year Development Activity Report Stormwater Pipeline Snapshot 350 300 250 200 150 100 50 0 ■Mar'19 ■Apr'19 ■May'19 ■ Jun ' 19 ■ Jul ' 19 ■Aug'19 140.0 120.0 100.0 80.0 60.0 40.0 20.0 0.0 ■Mar'19 ■Apr'19 ■May'19 ■ Jun ' 19 ■ Jul ' 19 ■Aug'19 1 7 MI--M=M& Reviews in process Reviews with City 287 58 298 60 307 59 283 38 278 41 282 47 Avg. age of Reviews with City (Days) 3.6 4.6 4.8 4.3 5.9 7.0 Avg. age of Reviews with Developer (Days) 104.7 112.7 115.3 99.2 113.5 122.9 Development Activity Report Newly Submitted Water/Sewer Studies Water Newly Submitted Water Studies ., 11 5 7 11 5 Water Studies Approved * 8 5 3 8 10 Total Submittals & Resubmittals 15 9 6 19 20 Avg. Water Study Cycle Sewer Newly Submitted Sewer Studies 1.9 .,Jun 9 1.8 4 1 2.0 8 1 2.4 8 1 2.0 , 4 Sewer Studies Approved * 8 6 4 8 5 Total Submittals & Resubmittals 14 11 5 16 10 Avg. Sewer Study Cycle 1.8 1.8 1.3 2.0 2.0 * A study can be submitted multiple times prior to the reported month before being approved Submitted Water/Sewer Studies Water Water Study Reviews in Process .,jun'19. 5 6 10 12 , . 7 Water Study Reviews in Process with City 0 2 4 7 3 Water Study Reviews in Process with Owner 5 4 6 5 4 Avg. Water Study Reviews in Process with City (Days) 4.6 5.0 9.3 15.6 15.6 Avg. Water Study Review in Process with Owner (Days) Sewer Sewer Study Reviews in Process 1.1 6 3.01 5 1.0 9 1 30.1 8 7.3 7 Sewer Study Reviews in Process with City 0 2 3 5 2 Sewer Study Reviews in Process with Owner 6 3 6 3 5 Avg. Sewer Study Reviews in Process with City (Days) 4.5 6.5 11.3 14.5 17.4 Avg. Sewer Study Review in Process with Owner (Days) 1.0 26.0 1.0 26.5 5.6 Development Activity Report Task Create shared database for CFAs, IPRC, inspections and closeout for developer -led infrastructure projects. Staff and the DAC sub -committee will discuss developing guidelines for infill development and update Subdivision Ordinance standards As of August 2019 The contract was amended to extend the term to December 31, 2019 and to expand the scope of the work to include revisions to the workflow, reports, and notifications to address H.B. 3167. The IPRC P&D, TPW, ITS workflow and notifications were revised on August 29, 2019. On August 30, 2019, platting notifications were revised. The IPRC and platting records were taken off the Accela Citizen Access online system temporarily while staff works through the H. B. 3167 requirements. P&D - D.J. Harrell, Arty Wheaton -Rodriguez & Mary Elliot I Staff continues to analyze H.B. 3167 and its full impact on Fort Worth's development process. The Executive Management and DAC subcommittee members of the NCBP process improvement project team met on August 7th to e lean process evaluation for commercial P&D - Allison Gray, Rochell Thompson, D.J. Harrell, Douglas discuss the controls and implementation phase. permits. Bailey Allsion Gray will be managing the recommendations from the report. The Performance Office committed to overseeing the implementation phase to ensure it stays on track. ileted lean process improvement evaluation for The Water Department is still in conversations with projects. After discussing results with Water Dept. - Sheree Collins, Martin Phillips & Tim Schwartz the City's IT Department regarding the feasibility gement, the process improvement has been of utilizing Accela for miscellaneous projects. We ided to include payment process for misc. projects. will keep DAC updated as we progress. Development Activity Report 15 D.J. Harrell Assistant Director Planning & Development Department 817-392-8032 Dalton.Harrel I@FortWorthTexas.Gov Building Permits Allison Gray, Assistant Director Planning & Development Department Development Division 817-392-8030 AlIison.Gray@FortWorthTexas.Gov Infrastructure Victor Tornero, Acting Program Manager Transportation & Public Works Department Infrastructure Plan Review Center 817-392-7830 Victor.Tornero@FortWorthTexas.Gov Stormwater Tyson Thompson, Development Services Manager Transportation & Public Works Department Stormwater Management Division 817-392-2120 Tyson.Thompson@FortWorthTexas.Gov Water Chris Harder, Director Water Department Engineering & Regulatory Compliance Division 817-392-5020 Christopher.Harder@FortWorthTexas.Gov Development Activity Report 16