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Home My WebLink About(0004) IR 21-10585 - Monthly Development Activity ReportINFORMAL REPORT TO CITY COUNCIL MEMBERS No. 21-10585 To the Mayor and Members of the City Council May 18, 2021 �� Page 1 of 5 a SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT r Yn PION, 1ev3 This Informal Report is in response to the City Council's request to receive a monthly update on development activity within the City and the measures staff are using to improve the development process. Staff also generates a monthly report to keep the Council informed of the volume of development activity, process improvements and staff's performance in implementing changes and improving the delivery of plan review and permits. This activity report consists of metrics associated with building permits, infrastructure, stormwater development, and water development plan review. It provides updates on continuous development process improvement efforts. The monthly Development Activity Report is attached for your use and information. The following are highlights for the month of April 2021: April 2021 Highlights Building Permits Permits April 2021 Mar 2021 ffereMo April 2020 r - Yr D D e Total commercial valuation $270M $276M -2% $258M 5% (incl remodels & additions) New commercial permits issued 64 243 -74% 128 -50% New single-family permits issued 655 510 28% 504 30% New commercial & new single- family permits issued 719 753 -5% 632 14 /° ° New commercial permit apps received 35 52 -33% 39 -10 /° ° New single-family residential apps received 786 722 9% 514 53% Development Support Services • The Overall Customer Service Satisfaction was 67.33% for either Very Positive or Somewhat Positive for April 2021, based on 68 out of 101 responses. This is down from 87.14% in March 2021 which had 61 out 70 responses. ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 21-10585 To the Mayor and Members of the City Council May 18, 2021 . Page 2of5 aa SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT r Yn 1ev3 • Chart A shows survey responses for April 2021. 80.00% 70.00% 57.43% 60.00% 50.00% 40.00% 30.00% 20.00% 10.00% 0.00% Chart A How would you rate the quality of your customer service experience? 74.20% Very Positive *April 2021 survey results 12.45% 9.90% on Somewhat Positive 10.89% 10.89% 10.89% a Neutral Somewhat Negative Very Negative • City of Fort Worth Customers • SurveyMonkey Global Benchmark • Chart B shows commercial vs residential survey responses for April 2021. Chart B Overall, how would you rate the quality of your customer service experience? 80.00% 74.20% 70.00% 60.00% 60.00% 56.36% . 50.00% 40.00% 30.00% 20.00% 11 12.45 % 11.11 % 9.09% 10.00% on 0.00% Very Positive Somewhat Positive * April 2021 survev results 14.55% 13.33% 11.11% 6.59% 14.44% 9.09% ., 3.13% 10.91% 3.63% on Neutral Somewhat Negtive Very Negative ■ City of Fort Worth Customers (Commercial) ■ City of Fort Worth Customers (Residential) SurveyMonkey Global Benchmark ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 21-10585 a #z rn Y@7'a To the Mayor and Members of the City Council May 18, 2021 Page 3of5 SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT • In April 2021, 5 out of 5 customers surveyed thought that our Inspections team was Extremely Helpful or Very Helpful. In March, 7 out of 9 customers surveyed thought that our Inspections team was Extremely Helpful or Very Helpful. X-Team Buildina Plan Review X-Team Activity Apr-21 Mar-21 Moe Apr-20 Difference Difference X-Team Applications 17 10 70% 3 467% Conferences Held 8 4 100% 0 800% Building Permits 15 13 15% 2 650% Issued X-Team Activity Totals YTD 2021 CY 2020 CY2019 Total X-Team Applications 43 100 88 231 Conferences Held 21 32 70 123 Building Permits Issued 65 182 106 353 • As of April 30th, there are 57 pending X-Team building permits. Building Plan Review • On April 30 2021 review times were as follows: Days to first review Commercial Plans Actual 9 Days Goal 7 Days Days to first review Residential Plans Actual 10 Days Goal 7 Days For April 2021, the average departmental review times to first comment were as follows: Commercial Plans Residential Plans Average 9 Days Goal 7 Days Average 7 Days Goal 7 Days ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 21-10585 a #z rn Y@7'a To the Mayor and Members of the City Council May 18, 2021 Page 4 of 5 SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT Development Activity Applications Type April 2021 Mar 2021 Mo - Mo Difference Total Development Building Permits 1945 1969 -1 % Infrastructure Plan Review Center 34 44 -23% Community Facility Agreement 15 18 -17% Platted Lot 411 519 -21 % Platting 34 50 -32% Zoning 14 21 -33% Site Plan 1 0 100% Business Process Improvement — Certificate of Occupancy Process In March 2021, staff began the business process improvement initiative on the Certificate of Occupancy Process. In April, one Voice of Customer (the development community) and two Voice of Business (City staff) meetings were held. The first 2 meetings held this month focused on completing the process of gathering feedback from both groups. The third meeting was with the Voice of Business. During this meeting we began the process of mapping the Customer Decision Tree with the objective to guide our customers through a series of questions that help them identify the right permit for their project. Additional meetings will be held in May. Business Process Improvement — Pre -Plat/ Plattina Process • In March 2021, staff began the business process improvement initiative on the Pre-Plat/Platting Process. In April, a Voice of Customer and three Voice of Business meeting were held. The first 2 meetings held this month focused on completing the process of gathering feedback from both groups. The third and fourth meetings with the Voice of Business have been focused on developing Pre -Platting Work Process Maps for the preliminary, final and final short plats. Additional meetings will be held in May. ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 21-10585 a #Z rn Y@7'a To the Mayor and Members of the City Council May 18, 2021 Page 5of5 SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT Resaonse to COVID-19 Pandemic • Development Services launched on April 2nd an interactive web tool, CFW Permit Assist, to help the public navigate zoning districts and building permit processes. The platform simplifies the permit discovery process and provides applicants with the information they need when they need it. There are three modules: zoning, residential, and commercial. Each module walks the citizen/developer through a series of interactive questions that will lead to a printed permit guide for a project. o The web tool has been received well by the public and city staff. Staff will keep monitoring to ensure it meets all expectaions. • All required applications/permits continue to be available online. Staff continues to work on streamlining and adding permit processes online. o Online Customer Service survey has been launched for the Platting Section. o New fees went live April 1st • Development Services continues to hold virtual Board and Commission meetings. This will continue to provide a high level of transparency for City business while encouraging public participation and engagement. Please contact D.J. Harrell, Development Services Director, at 817-392-8032 or Dalton. Harrell(a)_fortworthtexas.gov if you have any questions, concerns or comments. David Cooke City Manager ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS FORT WORTH. Development Activity Report t-0 1 11 ` %/ ` ■ INSIDE THIS EDITION Building Permits...............................................................2 CFA and Platting..............................................................8 Infrastructure....................................................................9 Stormwater.....................................................................13 Water..............................................................................15 Development Process Improvement..............................16 New Single Family Permits 800 700 600 500 400 300 200 i 1000 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ■ 2019 396 415 468 500 388 385 417 504 491 326 328 557 ■ 2020 575 526 612 504 505 482 612 626 732 662 535 616 ■ 2021 601 480 510 655 s r 2020 = 1,71ip 1st Qtr 2021 = 1,591 7.1% Decrease P All data is in cale..ua. y _ New Commercial Permits 300 250 200 150 100 50 di J1 h 1 11 1 l I I u i o Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ■ 2019 66 142 90 65 141 79 80 45 84 100 135 181 ■ 2020 126 120 139 128 69 221 81 84 84 53 105 93 ■ 2021 89 71 243 64 16� m 1st Qtr 2021 = r 4.7% Increase —I All data is in calendar year Development Activity Report 2 Building Permit Comparison 18,000 16,000 14,000 12,000 10,000 8,000 6,000 16,349 14,717 14,573 13,467 - _ 12,853 10,576 11,13111,320 9,963 9,955 9,817 _ - E I ' 5,589 4,000 2,000 0 2010 2011 Multi -Family 486 450 ■ Residential 7,136 7,101 ■ Commercial 2,341 2,404 All data is in calendar year 2012 2013 2014 2015 409 349 376 349 6,927 8,115 8,471 8,792 2,481 2,112 2,284 2,179 Total Commercial Valuation $700 $600 $500 $400 0 $300 $200 $100 $0 Jan Feb Mar Apr May ■2019 $103 $208 $230 $98 $311 ■ 2020 $214 $440 $262 $258 $119 ■2021 $187 $223 $276 $270 All data is in calendar year 2016 2017 2018 2019 2020 2021 803 487 421 451 552 183 9,522 10,562 11,687 11,523 13,920 4,767 2,528 2,418 2,609 2,599 1,877 639 Jun Jul Aug Sep Oct Nov Dec $269 $221 $121 $392 $421 $588 $242 $220 $188 $130 $613 $153 $122 $281 25.1 % Decrease Development Activity Report 3 New Commercial Permits Valuation $600 $500 $400 N �i 0 $300 $200 $100 ,v k Ili III .I I � I. �� 1 .1 Jan Feb Mar Apr ■ 2019 $2 $193 $201 $51 ■ 2020 $167 $282 $204 $155 ■ 2021 $139 $160 $226 $197 All data is in calendar year * excludes additions and remodels Permit Valuation Comparison May Jun Jul Aug $246 $234 $162 $40 $36 $134 $147 $81 I k Sep Oct Nov Dec $339 $383 $477 $141 $514 $102 $107 $245 Current Month Prev. Month Difference M-M Prev. Year Diff. Y-Y % Year to Date CY20 vs CY21 •. Apr-20 Apr 20 vs Jan -Apr Jan- Apr Diff •. New SF 175 151 29 Permits 655 480 504 2217 2246 -------------------- 36% 30% 1 % New SF $35.5M $31.3M $44.5M $125.2M $89.7M $93.9M $385.5M $430M ----------o-------- Value o 40 /0 o 33 /0 12 /o New -7 -64 -46 Comm 64 71 128 513 467 .............................. Permits -10% -50% -9% New $37.8M $42.2M -$121.3 Comm $197.3 $159.5M $155.2M $808.4M $687M Value 1 1 24% 27% -15% Development Activity Report 2 Large Commercial Projects Apri l LargeCommercial Projects Address Council project Name Work Description Valuation District 14700 Old Weatherford Rd 3 Aledo ISD Middle New Construction of a Middle School for $49,000,000 School Aledo ISD 14601 Heritage Pkwy 7 Gulfstream MRO New Construction of an Aircraft Facility to $40,000,000 Fort Worth Include Shops and Offices 7200 Harris Legacy Dr Bldg. 8 Carter Park East New Construction of Office/Warehouse $32,625,000 1 & 2 Bldg. 1 And 2 Construct Two New Apartment Buildings, 100 Harding St Bldg. A, B & g The Huntley Bldg. A is 4 Stories & 74 Units and Bldg. B $29 234,613 Garage Is 5 Stories & 222 Units, With A 7 Story Parking Garage 9450 Burleson Cardinal Rd Bldg. 1 FW Logistics Hub New Construction of Shell/ Warehouse $20,196,000 3821 Staghorn Cir S 4 Fossil Hill MS Fine New Addition to the Existing Fossil Hill $15,377,200 Arts Fine Arts Building Ftw2 — Row Remodel of Electrical Retrofit to Allow for 4500 Like Way 7 Reserve Loop Permanent Switchboard and Power Panel $10,000,000 Bypass 14100 Park Vista Blvd 7 QTS - Ftw1 Dh 1 &5 Remodel of Data Center Building $10,000,000 3821 Staghorn Cir S 4 FA�ssil Hill MS Fine Remodel to Existing Fine Arts Building $7,979,058 4924 Kaltenbrun Rd, Bldg. A 5 Sun Valley New Construction of Warehouse/Office $5,700,000 &B Bldg. A & B New Construction Of 2-Story Medical Office Building Including Site 4000 Bryant Irvin Rd 3 Hulen Dental Improvements, Interior Medical Office $4,000,000 Tenant Improvement, Tenant Spaces for Lease, MEP 4200 Lubbock Ave 9 FWISD Lubbock Warehouse Remodel of Existing Offices/Warehouse $4,000,000 14700 Blue Mound Rd 7 Unarco Material Handling New Pallet Racking $3,032,536 Valley View Creek Remove Existing Low -Water Crossing, 9601 Trinity Blvd 5 Bridge And Replace with New Vehicular and $2,826,118 Replacement Pedestrian Bridge Across 15050 Trinity Blvd 5 ATS Center of Remodel of Office/Warehouse Production $2,500,000 Excellence Space Occupancy Change of Use; Renovation of 3004 Cullen St 9 3004 Cullen Street A 10,383 S.F. 1 Story Industrial Building $2,500,000 LLC from Industrial into A Food Processing / Commercial Kitchen Facility 5900 Cromwell Marine Creek 2 Oxford Academy New Construction of Daycare Facility $2,200,000 Rd Parkview Remodel of an Existing Elementary 6900 Bayberry Dr 4 Elementary School with Part of The Building to Be $2,100,000 School Demolished 7301 Dutch Branch Rd 6 FWA Remodel of A Middle School $1,832,745 2901 Stadium Dr 3 TCU Intercultural Center Remodel to Existing Office Spaces $1,562,200 5653 McPherson Blvd 6 CareNow New Construction of Urgent Care Facility $1,450,000 7001 South Fwy. 8 Carter Park Addition Of 1 Story Malt Building to $1,256,000 Building 47 Existing Horizontal Fermenting Cellar Development Activity Report April 2021 New Commercial Permits Heat Map Development Activity Report April 2021 New Residential Permits Heat Map .-dIP i • " • • • A a 41�• i}, �Lq d Il ! • Residential Building Permits April 2021 CY21 Apr New Residential Permits Per 5q We 05- 10 M1a-1F. - 15-20 =20 -25 OCFW CITY LJMIT 0 1.25 2.5 5 7.5 10 iTrinity River Miles Development Activity Report 7 CFA Project Overview $40.0 $35.0 $30.0 $25.0 N C $20.0 $15.0 $10.0 $5.0 Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec ■ 2019 $19.4 $10.4 $25.6 $36.4 $5.7 $18.4 $23.9 $35.0 $8.3 $14.4 $3.8 $1.5 ■ 2020 $8.0 $6.0 $17.4 $6.0 $12.0 $9.0 $16.2 $15.0 $12.6 $13.5 $12.2 $14.1 ■ 2021 $7.3 $21.4 $21.1 $6.3 All data is in calendar year Platted Lots 1400 1200 1000 800 0 J 600 D_ O 400 `m E z 200 0 - - - - - - - - - - Mar Apr May June July Aug Sept Oct Nov Dec Jan Feb Mar Apr 2021 2021 2021 2021 ■ Non -Residential 32 28 11 21 8 11 11 9 11 14 22 26 12 25 ■ Residential 873 365 548 604 1307 628 495 312 372 281 356 726 507 386 All data is in calendar year Development Activity Report I IPRC Overview .. Overview Report Cycle Complete 52 52 52 54 17 Total Projects 170 148 181 153 49 Avg. Project Total Per Cycle 3.27 2.85 3.48 2.83 2.90 Total Accepted Projects 156 139 143 136 42 Plan Rev. & Ret w/n 14 days 95% 98% 94% 99% 100% *All data is in calendar year IPRC Quarterly Details Cycles Q3 2020 14 e- 2020 13 Q1 2021 13 • 4 Total Projects 50 32 38 11 Avg. Projects Total Per Cycle 3.57 2.46 2.90 2.90 Total Avg. Accepted Projects Per Cycle 2.43 3.07 2.23 3.25 Plan Rev. & Ret w/n 14 days 94% 100% 100% 100% *All data is in calendar year Development Activity Report Public Infrastructure Residential Projects $30.0 $25.0 $20.0 , c $15.0 $10.0 $5.0 $- Jan Feb Mar Apr May ■ 2019 $14.0 $7.1 $21.4 $24.4 $3.7 ■ 2020 $7.1 $0.9 $7.6 $5.3 $7.5 ■ 2021 $2.6 $19.5 $16.3 $0.4 1 Jun Jul $14.5 $21.0 $6.7 $13.8 11 Aug $23.4 $13.0 5 M 2020 Total $98.4 M All data is in calendar year Public Infrastructure Commercial Projects $8.0 $7.0 $6.0 $5.0 w c $4.0 $3.0 $2.0 $1.0 Jan Feb Mar ■ 2019 $3.7 $0.8 $3.3 ■ 2020 $0.1 $0.5 $3.3 ■2021 $- $0.2 $1.7 19 Total $ All data is in calendar vear Apr May Jun Jul Aug $7.5 $0.8 $2.3 $2.9 $4.0 $0.31 $1.0 $2.3 $0.8 $1.4 $0.80 112020 Total $11.3 M 1111 1 Sep Oct Nov Dec $4.5 $12.9 $2.7 $0.9 $8.8 $7.3 $7.6 $12.8 2021 Total $38.4 M Sep Oct Nov Dec $3.2 $1.5 $0.1 $- $0.1 $0.1 $1.3 $- "002WO21 Total $29" Development Activity Report 10 Public Infrastructure Industrial Projects $6.0 $5.0 $4.0 $3.0 $2.0 $1.0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ■2019 $- $- $- $- $- $1.2 $- $- $0.5 $- $0.9 $0.5 ■2020 $0.4 $3.6 $3.4 $- $3.5 $- $1.6 $- $3.3 $5.4 $2.6 $- ■2021 $4.3 $1.2 $2.2 $3.3 2019 T 2021 YTD Total $11 M All data is in calendar year Public Infrastructure Multi -Family Projects $8.0 $7.0 $6.0 $5.0 En c $4.0 $3.0 $2.0 $1.0 Jan Feb Mar Apr May ■ 2019 $0.7 $- $0.9 $4.4 $1.2 ■ 2020 $0.1 $0.9 $0.7 $0.4 $- ■ 2021 $0.4 $0.4 $0.3 $0.8 i L M Jun Jul Aug Sep Oct Nov Dec $0.3 $- $7.2 $- $- $- $- $- $- $0.5 $0.3 $0.8 $- $- 2019 Total $14.6 M J 2020 M All data is in calendar year 20 1 otal S1.9 M Development Activity Report 11 Public Infrastructure Institutional Projects $3.0 $2.5 $2.0 0 $1.5 $1.0 $0.5 Jan Feb Mar Apr ■2019 $1.0 $2.6 $- $0.1 ■ 202O $0.6 $- $2.4 $- ■ 2021 $- $- $- $- All data is 2019 Total $4.3 M IS May Jun $- $0.2 1111 Jul Aug $- $0.4 $- $0.2 2020 Total $5.3 M Sep Oct Nov Dec $0.1 $- $0.7 $1.3 F2021 YTD Total $OM Development Activity Report 12 Stormwater Review Performance Stormwater Review Performance Avg. Review Time (days) CY'20 6.6 CY '21 6.6 A. 8.16 Num. Review Completed 1,200 73 96 % completed in 10 business days or less 97.6 94.5 90.5 Avg. PiSWM Review Iterations (City) 3.2 0.0 0.0 Avg. FiSWM Review Iterations (City) 4.2 6.0 5.7 Avg. IPRC Review Iterations (City) 2.7 2.7 3.1 Avg. SWMP Review Iterations (City)* 3.2 4.5 6.0 Avg. Drainage Studies Iterations (City)* 2.5 3.5 2.9 Overall Customer Satisfaction Rating (1-5 scale) 4.6 0.0 4.0 Num. of Surveys Taken ** 41 0 1 * New item tracked as a result of HB 3167 ** These items will be discontinued and will be zeroing out New Stormwater Submissions 50 40 30 20 10 0 Jan Feb Mar Apr ■ 2019 42 38 57 48 ■ 2020 47 36 34 41 ■ 2021 26 26 39 26 All data is in calendar year LIM May Jun Jul Aug Sep Oct Nov Dec 20 38 45 43 28 11 21 40 35 34 37 29 30 33 21 33 Development Activity Report 13 Stormwater Pipeline Number of Reviews 140 120 100 80 60 40 20 0 Nov '20 Dec '20 Jan '21 Feb '21 Mar '21 Reviews in process 100 121 124 131 131 Reviews with City 24 35 41 36 44 Stormwater Pipeline Average Days for Review 60 50 .I 11 Apr '21 119 42 30 20 10 Nov '20 Dec '20 Jan '21 Feb '21 Mar '21 Apr '21 Avg. age of Reviews 5 4 4 3 4 4 with City (Days) Avg. age of Reviews 29 24 31 26 28 23 with Developer (Days) Development Activity Report 14 Newly Submitted Water/Sewer Studies Newly Submitted Water Studies Nov'20 13 DecWater 9 Feb 10 15 Apr T1 5 Water Studies Approved * 6 7 9 6 11 Total Submittals & Resubmittals 15 20 20 17 32 Avg. Water Study Cycle 1 2.5 1 2.9 1 2.2 1 2.8 1 2.9 Sewer Newly Submitted Sewer Studies Nov'20 14 Dec '20 9 '21 Mar'21 12 A. 7 Feb 10 Sewer Studies Approved * 7 8 9 11 9 Total Submittals & Resubmittals 16 22 23 29 26 Avg. Sewer Study Cycle 2.3 2.8 2.6 2.6 2.9 * A study can be submitted multiple times prior to the reported month before being approved Submitted Water/Sewer Studies Water Study Reviews in Process 22 25 25 34 28 Water Study Reviews in Process with City 3 6 11 16 15 Water Study Reviews in Process with Owner 19 19 14 18 13 Avg. Water Study Reviews in Process with City (Days) 7.7 6.7 7.0 10.7 8.8 Avg. Water Study Review in Process with Owner (Days) Sewer Sewer Study Reviews in Process 4.7 Dec '20 9 7.5 Jan '21 28 4.7 Feb '21 29 9.2 Mar'21 29 4.4 A. 27 Sewer Study Reviews in Process with City 4 7 12 12 14 Sewer Study Reviews in Process with Owner 5 21 17 17 13 Avg. Sewer Study Reviews in Process with City (Days) 8.1 6.6 9.6 9.1 9.8 Avg. Sewer Study Review in Process with Owner (Days) 5.8 9.3 14.1 10.6 6.4 Development Activity Report 15 Department/ Task Staff Status Ts Assigned At Create shared database for CFAs, Development Consultant provided staff a revised report. Staff reviewed IPRC, inspections and closeout for Services, TPW, report and provided comments. developer -led infrastructure projects ITS Developmentprogress) Update and republish process trees for each alliance partner reflecting Development changes in their respective process Services, Staff is now updating the new IPRC process to determine as a result of HB 3167. Allowing Water, and what needs to be adjusted, before it is finalized. citizens to have a clear, transparent TPW and predictable review of the submittal & review processes ImprovementBusiness Process progress) In April, one Voice of Customer (the development Began the lean process evaluation of Development community) and two Voice of Business (City staff) meetings the Certificate of Occupancy Process Services were held. The focus has been on completing the process of gathering feedback from both groups and Customer Decision Tree Mapping Development In April, one Voice of Customer and three Voice of Began the lean process evaluation of Services, Business meetings were held. The focus has been on the Pre -Plat/ Platting process Water completing the process of gathering feedback from both groups and developing Pre -Platting Work Process Maps. DepartmentPark & Recreation progress) To streamline and improve the PARD Dedication/ Conversion Policy by P&D, PARD & PARD and team is working on placing process in Accela. improving process flows and TPW decreasing total processing time County Interlocal Agreement (I in progress)Tarrant Update the 2008 Inter Local Development Agreement with Tarrant County Services, TPW, Staff is waiting on an update to the first draft of the Tarrant regarding plat approval jurisdiction in and Legal County Subdivision Ordinance from Freese & Nichols the Cityof fort Worth's ETJ School..progress) To provide ISDs, Charter Schools, Development and Private Schools with a guide to Services, Fire, developing school sites in the City. Water, TPW, Project Lead submitted the final draft for Director approval Offering direction and insight for new and on May 7, 2021. school construction, expansions/ Neighborhood additions, and remodels Services DepartmentWater & Sewer progress) Completed lean process improvement evaluation for Misc. Projects. After Water Dept. - Accela is live and customers with new projects have been discussing results with management, Lawrence directed to create accounts in Accela. Project is in its the process improvement has been Hamilton and closing phase and will enter normal operational status this expanded to include payment process Homer Garza month. for Misc. Projects Development Activity Report 16 Development Services D.J. Harrell, Director Development Services Department 817-392-8032 Dalton. Harrel l@Fortworthtexas.Gov Building Permits Allison Gray, Assistant Director Development Services Department Development Building Division 817-392-8030 Allison. Gray@Fortworthtexas. Gov Infrastructure Victor Tornero, Engineering Manager Development Services Department Infrastructure Development Division 817-392-7830 Victor. Torn ero@ Fortworthtexas. Gov Stormwater Tyson Thompson, Assistant Director Development Services Department Infrastructure Development Division 817-392-2120 Tyson.Thompson@Fortworthtexas.Gov Water Chris Harder, Director Water Department 817-392-5020 Christopher. Harder@Fortworthtexas.Gov Development Activity Report 17