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HomeMy WebLinkAboutContract 48499-A2 CSC No.48499-A2 SECOND AMENDMENT TO FORT WORTH CITY SECRETARY CONTRACT NO. 48499 This Second Amendment to Fort Worth City Secretary Contract No. 48499 ("Second Amendment") is made between the City of Fort Worth ("Fort Worth"), a municipal corporation and Motorola Solutions, Inc., ("Vendor"). WHEREAS, Fort Worth and Vendor entered into an Agreement identified as Fort Worth City Secretary Contract No. 48499 beginning December 23, 2016, (the "Agreement"); and WHEREAS, the Contract was amended August 14, 2017, to clarify Training expenses included in Exhibit C; and WHEREAS, it is the collective desire of both Fort Worth and Vendor to amend the Agreement to include four(4) additional one-year renewal terms. NOW THEREFORE,known by all these present, Fort Worth and Vendor, acting herein by the through their duly authorized representatives, agree to the following terms, which amend the Agreement as follows: 1. The Agreement is hereby amended to include four (4) additional one-year renewal terms in this Second Amendment. Compensation for each renewal term shall not exceed $322,704.00. 2. The renewal first term will begin upon City Council approval of M&C 21-0939 and execution of this Second Amendment, through December 13, 2022. 3. Each of the three (3) additional one-year renewal terms will begin upon execution of the renewal letter immediately following expiration of the previous term. 4. Renewal terms do not require specific City Council approval provided that the City Council has appropriated sufficient funds to satisfy the City's obligations during the renewal term. 5. All other terms, provisions, conditions, covenants and recitals of the Agreement not expressly amended herein shall remain in full force and effect. [Signature Page Follows] OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Second Amendment to Fort Worth City Secretary Contract No.48499 Page 1 of 2 [Executed effective as of the date signed by the Assistant City Manager below.] / [ACCEPTED AND AGREED:] City: Vendor: Z Valerie Washington(Dec 17,2021 06:38 CST) By: By: Name: Valerie Washington Name: Clay Cassard Title: Assistant City Manager Title: MSSSI Vice President& Director Sales Date: Dec 17,2021 Date: 11/23/2021 CITY OF FORT WORTH INTERNAL ROUTING PROCESS: Approval Recommended: Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration /C --------- of this contract,including ensuring all performance By: and reporting requirements. Name: Kevin Gunn Title: Director, IT Solutions Department r By: Steven Vandever(Dec 16,2021 11:06 CST) Approved as to Form and Legality: Name: Steven Vandever Title: Sr. IT Solutions Manager By: City Secretary: Name: Taylor Paris Title: Assistant City Attorney r 7Gl'bll'IG��G cS. GDOG�GI'GG By: Jannette S.Goodall(Dec 17,2021 12:41 CST) Contract Authorization: Name: Jannette Goodall Xp"" M&C: 21-0939 Title: City Secretary ��o°koop p d �v° �=d C� ayy �d T°° T� °O �E000 O000 ,c7 a� XASogp OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Second Amendment to Fort Worth City Secretary Contract No.48499 Page 2 of 2 City of Fort Worth, Texas Mayor and Council Communication DATE: 12/14/21 M&C FILE NUMBER: M&C 21-0939 LOG NAME: 04RENEW CITY SECRETARY CONTRACT NO. 48499 SUBJECT (ALL)Authorize Amendment to City Secretary Contract Number 48499 to Add Four(4)One-Year Renewal Options for Motorola Customer Relationship Management Solution, Authorize a One-Time Expenditure of Phase Three Implementation in the Amount of$193,320.00 and Additional Funds for Licenses, Maintenance, and Services in an Annual Amount$322,704.00 for a Combined Fiscal Year 2022 Annual Amount of $516,024.00 for the Information Technology Solutions and Communications&Public Engagement Departments RECOMMENDATION: It is recommended that the City Council: 1. Authorize an amendment to City Secretary Contract 48499 to add four(4)one-year renewal options for the Motorola Customer Relationship Management Solution; 2. Athorize a one-time fee of the Phase Three implementation in the amount of$193,320.00; and 3. Authorize additional funds for licenses, maintenance, and services in an annual amount of$322,704.00 for a combined Fiscal Year 2022 annual amount of$516,024.00 for the Information Technology Solutions and Communications&Public Engagement Departments. DISCUSSION: On December 13, 2016, City Council approved Mayor and Council Communications(M&C) P-11983 for an enterprise solution to transform the manner in which the City of Fort Worth interacts with its residents, businesses, visitors and the community at large. The Customer Relationship Management(MyFW)system, Motorola's PremierOne CSR hosted solution, has enhanced the efficiency through multiple communications channels and provides a common point of origin for city services. MyFW implementation occurred in three phases: • Phase 1 included Code Enforcement with one interface for CodeOps and was implemented April 2, 2017. • Phase 2 included Code, Animal Care&Control, Solid Waste, Consumer Health and Environmental, Transportation&Public Works(Traffic, Streets, Stormwater, Construction and Parking), Park&Recreation(Contract Mowing, Graffiti Abatement and Forestry), Mayor's Office, City Secretary's Office, City's Manager's Office and Human Resources(Benefits)with five interfaces for PetPoint, ISM, Accela, VueWorks and ITSM. Phase 2 was completed on December 1, 2020. • Phase 3 includes Park&Recreation(Internal Mowing, Trades and Districts)Police, Neighborhood Services, Water, IT Solutions, Aviation, Library, Solid Waste(Contract Mowing/Litter), Development Services, Human Resources(Risk Management), Public Events, Fire, Municipal Courts, Mayor's Office(City Call Center build for taking their calls), Property Management and Economic Development with six interfaces completed October 15, 2021. It was determined Directions Home, Diversity&Inclusion, Planning&Data Analytics and Financial Management Service would continue on their current systems or seek a solution from IT Solutions for internal services. The remaining portions of Phase 3 include the MyFW App update for the last new requests and reporting for Park&Recreation Contract Mowing to be completed for the final one-time amount of$193,320.00(final Phase 3 cost). With this M&C, staff requests that the City Council authorize an amendment to City Secretary Contract(CSC)48499 to add four(4)one-year renewal options for the MyFW program. Further,with this M&C,the City Council will authorize additional funds for license renewals, maintenance, and other services to be added to the existing agreement in an annual amount of$322,704.00. As a result,this M&C will authorize an amendment to the agreement for a new total annual amount not to exceed$3,158,338.00 and an additional one-time fee of$193,320.00 for the final phase 3 costs. DVIN-BE: A waiver of the goal for M/WBE subcontracting requirement was approved by the Office of Business Diversity, in accordance with the M/WBE or BIDE Ordiancne, because the purchase of goods or services is from sources where subcontracting or supplier opportunities are negligible. ADMINISTRATIVE CHANGE ORDER: An administrative change order or increase may be made by the City Manager up to the amount allowed by relevant law and the Fort Worth City Code and does not require specific City Council approval as long as sufficient funds have been appropriated. AGREEMENT TERMS—Upon City Council's approval,the existing agreement will be renewed in accordance with current coverage period of December 14, 2021 through December 13, 2022. RENEWAL OPTIONS—After expiration of the first renewal term on December 13, 2022,the agreement may be renewed for up to three remaining additional one-year terms at the City's option. This action does not require specific City Council approval provided that the City Council has appropriated sufficient funds to satisfy the City's obligations during the renewal term. FISCAL INFORMATION/CERTIFICATION: The Director of Finance certifies that funds are available in the current capital&operating budgets, as previously appropriated, in the General Fund and the General Gas Lease Capital Prj Fund for the Customer Rel Mgmt(CRM)System project to support the approval of the above recommendations and execution of the agreement. Prior to an expenditure being incurred,the Information Technology Solutions and Communications&Public Engagement departments have the responsibility to validate the availability of funds. Submitted for City Manager's Office by: Valerie Washington 6192 Originating Business Unit Head: Kevin Gunn 2015 Additional Information Contact: Kevin Gunn 2015 Expedited