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HomeMy WebLinkAbout6. Communications Outreach and Alerts in Preparation for Future EmergenciesEmergency Preparedness and Notifications April 6, 2021 Maribel Martinez, FWFD Office of Emergency Management Michelle Gutt, Communications & Public Engagement Fort Worth Texas Alerts is the current emergency alert system designed to keep the residents and visitors of Fort Worth informed during any potential hazards. It is an opt-in system that requires registration by residents. We currently have 9,276 subscribers. It uses the Code Red system and replaces Nixle, our previous alert system. Why we switched to the Code Red system: •Alerts are sent out quickly with little delay. •Subscribers can control how they receive alerts –voice, text or email. •Preferences can be updated at any time. •More targeted messaging –smaller geographic areas. •Can integrate with IPAWS. Alerts can be sent out citywide or to specific geographic areas. They can be sent as text messages, emails and also used for robocalls. The system is designed to alert residents to potential hazards: •Severe weather •Acts of terrorism •Chemical spills •Service impacts like boil notices or road closures The system can also be used for public safety messaging. Ways we have used the alert system: •Weekly testing of sirens •West Nile virus •Stay at Home, Work Safe –COVID messages •Hard Freeze Warning •Electronic messages during storm •Boil water notice Ways we have promoted the new system: City News –September 2020 Neighborhoods and Faith-based –September 2020 Nextdoor and Social Media –September 2020 Instagram February 2020 Round Up Feb 2021 City News Feb 2021 Neighborhoods and Faith-based –February 2021 Instagram Marketing -February 2021 Trinity Metro Bus Ads –February 2021 Nextdoor and social media –March 2021 Future outreach efforts: •Inserts in Tarrant Area Food Bank boxes. •Signage at community centers, libraries and other city facilities. •Bill inserts in water bill. •Workshops for emergency preparedness for neighborhoods, schools and organizations. •Map the current subscribers and do a push in neighborhoods with low response rates. To register, visit www.fortworthtexasalerts.gov