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Home My WebLink About(0008) IR 21-10708 - Monthly Development Activity ReportINFORMAL REPORT TO CITY COUNCIL MEMBERS No. 21-10708 a #z rn Y@7'a To the Mayor and Members of the City Council November 16, 2021 Page 1 of 5 SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT This Informal Report is in response to the City Council's request to receive a monthly update on development activity within the City and the measures staff are using to improve the development process. Staff also generates a monthly report to keep the Council informed of the volume of development activity, process improvements and staff's performance in implementing changes and improving the delivery of plan review and permits. This activity report consists of metrics associated with building permits, infrastructure, stormwater development, and water development plan review. It provides updates on continuous development process improvement efforts. The monthly Development Activity Report is attached for your use and information. The following are highlights for the month of October 2021: October 2021 Highlights Buildina Permits Permits October September Mo - Mo October Yr - Yr 2021 ** 2021 Difference 2020 Difference Total commercial valuation $259M $119M 118% $153M 69 /o (incl remodels & additions) New commercial permits 89 68 31% 53 68% issued New single-family permits issued 752 415 81% 662 14% New commercial & new single-family permits issued 841 483 74% 715 18% New commercial permit apps 42 46 -9% 44 -5% received New single-family residential apps received 351 558 -37% 777 -55% **Data as of November 1, 2021 Development Support Services • The Overall Customer Service Satisfaction was 79.10% for either Very Positive or Somewhat Positive for October 2021, based on 53 out of 67 responses. This is up from 72.73% in September 2021 which had 48 out 66 responses. ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 21-10708 To the Mayor and Members of the City Council November 16, 2021 Page 2of5 a SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT r Yn 1evs • Chart A shows survey responses for October 2021. Chart A How would you rate the quality of your customer service experience? 80.00% 72.79% 7o.00% 65.67% 60.00% 50.00% 40.00% 30.00% 20.00% 13.43% 12.55% 6.76% 8.96% 8.96% 10.00% ,, 2 99% ■ 3.76% ■ 4.14% ■ m 0.00% Very Positive Somewhat Positive Neutral Somewhat Negative Very Negative *October 2021 survey results • City of Fort Worth Customers • SurveyMonkey Global Benchmark • Chart B shows commercial vs residential survey responses for October 2021. Chart B Overall, how would you rate the quality of your customer service 80.00% 72 79% experience? 71.05 % 70.00% 58.62 % 60.00% 50.00% 40.00% 30.00% 20.00% 10.00% 0.00% Very Positive * October 2021 survey results 13.79% 13.16% 12.55% 11 Somewhat Positive 17.24% 6.76% 10.34 % 3.76% 7.89% 5.26% 0.00% 0 4.14% 2.63 / no - Neutral Somewhat Negtive Very Negative ■ City of Fort Worth Customers (Commercial) ■ City of Fort Worth Customers (Residential) SurveyMonkey Global Benchmark ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 21-10708 To the Mayor and Members of the City Council November 16, 2021 Page 3of5 SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT #z rn Y@7'a • In October 2021, 7 out of 7 customers surveyed thought that our Inspections team was Extremely Helpful or Very Helpful. In September 2021, 6 out of 6 customers surveyed thought that our Inspections team was Extremely Helpful or Very Helpful. X-Team Buildina Plan Review X-Team Activity Oct-21 Sep-21 Dlifference Oct-20 Difference X-Team Applications 13 15 -13% 16 -19% Conferences Held 7 8 -13% 1 600% Building Permits 8 13 -38% 17 -53% Issued '*Data as of November 1, 2021 X-Team Activity YTD 2021 CY 2020 CY2019 Total Totals X-Team Applications 133 100 88 321 Conferences Held 63 32 70 165 Building Permits 153 182 106 441 Issued • As of October 31St, there are 106 pending X-Team building permits. Buildina Plan Review • On October 31st 2021 review times were as follows: Days to first review Commercial Plans Actual 6 Days Goal 7 Days Days to first review Residential Plans Actual 3 Days Goal 7 Days For October 2021, the average departmental review times to first comment were as follows: Commercial Plans Residential Plans Average 9 Days Goal 7 Days Average 4 Days Goal 7 Days ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 21-10708 To the Mayor and Members of the City Council November 16, 2021 ION, Page 4 of 5 SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT #z rn Y@7'a Development Activitv Armlications Type October 2021 ** September 2021 Mo - Mo Difference Total Development Building Permits Apps* 1443 1616 -11 % Infrastructure Plan Review Center 32 45 -29% Community Facility Agreement 12 13 -8% Platted Lot (Residential & Non -Residential) 170 516 -67% Platting 51 39 31 % Zoning 16 26 -38% Zoning Change Site Plan 2 0 200% Incl: New Commercial & Residential, Comm/Res Remodel, Comm/Res Accessory, Comm/Res Addition, Occupancy Change of Use, etc ** Data as of November 1, 2021 Business Process Improvement — Certificate of Occuoancv Process • Voice of Business (City staff) and Voice of Customer (development community) met on October 22nd for the second time for an half -day meeting to identify common issues and to generate recommendations for improvement for the Occupancy Change of Use permit — the most challenging building permit.. As before, The meeting was facilitated by a Lean Six Sigma Master Black Belt consultant. Recommendations were identified and discussed at the meeting. The next step is for staff to prepare the report of recommendations and to work with stakeholders to implement them. Resaonse to COVID-19 Pandemic • All required applications/permits continue to be available online. Staff continues to work on streamlining and adding permit processes online. o DSD continues to work with IT on the IT Permit Extract for Public Use project. This project will pull additional data from Accela and put it out on the Open Data Portal and on One Address for the public's use. The goal is to provide more information to the public to promote transparency and good customer service. ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 21-10708 To the Mayor and Members of the City Council November 16, 2021 Page 5of5 SUBJECT: MONTHLY DEVELOPMENT ACTIVITY REPORT Development Services Permitting Center at City Hall is opened for in -person service from 8am to 5pm, Monday thru Friday. Digital submittals are still required for zoning, IPRC, and platting projects. Customers may also use self -serve kiosks throughout the permitting area for access to: MVFW App - to quickly and easily report issues to the City of Fort Worth Accela Citizen Access (ACA) - to review application status CFW Permit Assist - to answer general development questions Development Services webpage - for detailed development information QLess — to join the queue for in -person assistance Please contact D.J. Harrell, Development Services Director, at 817-392-8032 or Dalton. Harrell(a-).fortworthtexas.gov if you have any questions, concerns or comments. David Cooke City Manager ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS FORT WORTH. Development Activity Report INSIDE THIS EDITION \oOVLVF./VI LTV` ■ Building Permits...............................................................2 CFA and Platting..............................................................8 Infrastructure....................................................................9 Stormwater.....................................................................13 Water..............................................................................15 Development Process Improvement..............................16 New Single Family Permits 1000 900 800 700 600 500 400 300 200 100 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ■ 2019 396 415 468 500 388 385 417 504 491 326 328 557 ■ 2020 575 526 612 504 505 482 612 626 732 662 535 616 ■ 2021 601 480 510 655 849 906 499 331 415 752 All data is in calendar year New Commercial Permits 350 300 250 200 150 100 50 0 Jan Feb Mar Apr ■ 2019 66 142 90 65 ■ 2020 126 120 139 128 ■ 2021 89 71 243 64 C3rdtr 2020 = 249 All data is in calendar year jll� III IM11 Id 1h id h May Jun Jul Aug Sep Oct Nov 141 79 80 45 84 100 135 181 69 221 81 84 I no 331 104 87 136 Pr Er 9W 3rd Qtr 2021 =291 84 53 68 89 116.9% Increase Development Activity Report Building Permit Comparison 18,000 16,349 16,000 14,717 14,573 15,418 14,000 12,853 13,467 _ _ 12,000 10,576 11,131 11,320 � 9,963 9,955 9,817 _ 10,000 8,000 6,000 4,000 2,000 0 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 YTD 2021 Multi -Family 384 486 450 409 349 376 349 803 487 421 451 552 565 ■Residential 7,066 7,136 7,101 6,927 8,115 8,471 8,792 9,522 10,562 11,687 11,523 13,920 12,965 ■Commercial 2,285 2,341 2,404 2,481 2,112 2,284 2,179 2,528 2,418 2,609 2,599 1,877 1,888 All data is in calendar year Total Commercial Valuation $700 $600 $500 $400 0 $300 $200 P -. $100 ' kil ll $0 . Jan Feb Mar Apr ■ 2019 $103 $208 $230 $98 ■ 2020 $214 $440 $262 $258 ■ 2021 $187 $223 $276 $270 r3rd Qtr 2020 = $931 All data is in calendar year 611 11,111 L11 May Jun Jul Aug $311 $269 $221 $121 $119 $220 $188 $130 $299 $462 $192 $285 r3rd Qtr 2021 = $596M ■ Sep Oct Nov Dec $392 $421 $588 $242 $613 $153 $122 $281 $119 $259 36.0% Decrease Development Activity Report 3 New Commercial Permits Valuation $600 $500 $400 c 0 $300 75 $200 ^ ' $100 1 $0 Jan Feb Mar Apr May Jun Jul Aug ■ 2019 $2 $193 $201 $51 $246 $234 $162 $40 ■ 2020 $167 $282 $204 $155 $36 $134 $147 $81 ■ 2021 $139 $160 $226 $197 $259 $252 $94 $231 All data is in calendar year excludes additions and remodels Permit Valuation Comparison Sep Oct Nov Dec $339 $383 $477 $141 $514 $102 $107 $245 $83 $190 Current Month Prev. Month Difference M-M Prev. Year Diff. Y-Y % Year to Date CY20 vs CY21 OctCategory 020 2021 New SF 337 90 162 Permits 752 415 662 5836 5998 81% 14% 3% New SF $41.OM -1.9M $87.7M $116.7M $75.7M $118.6M $1.0B $1.1 B Value 54% -2% 9% New 21 36 177 Comm 89 68 53 1105 1282 Permits 31 % 68% 16% New $106.7M 88.1 M -$26.M Comm $190.1M $83AM $102M $1.813 $1.813 Value 128% 86% -1 % Development Activity Report 4 Large Commercial Projects October Large Commercial Projects Council Address project Name Work Description Valuation District 3300 Camp Bowie 7 Cultural District Fort Worth New Construction of 200 unit, 6 story hotel $51,345,000 Blvd Hotel and Sub -Level Parking Garage 3230 Camp Bowie 7 Museum Place 8 story Office New Construction of 8 story Office $41,000,000 Blvd Building & 6 tory Garage Building and 6 Story Garage 13750 North Fwy 7 ATDnce Center East No. 1, New Construction of Industrial Building $40,000,000 2900 S University Dr 3 TCU Sadler Hall Remodel to Create New Offices and $14,005,700 Classrooms and Install Exterior Railings 412 W Bolt St 9 Trinity Basin — Bolt Campus New Construction of Charter School $9,534,968 5773 Risinger Rd 6 Silver Dollar Self Storage New Construction of Single Story Storage $6,513,675 Building A, B, C and Office 1640 Altamesa Blvd 8 Idea Public School Phase 2 New Construction of Phase II Public $5,800,000 School 11900 South Fwy 6 Saddle Creek Remodel of Office/Warehouse $5,119,392 13901 Aviator Way, 7 Alliance Airport - FBO Remodel of Existing Space to Alliance $5,022,200 Suit# 100 Relocation Air ort FBO 6800 N Blue Mound New Construction Mini Rd 2 Assured Self Storage - Bldg E Storage/Warehouse - Office/Apartment $5,000,000 and Bldg E 15469 Northlink Dr Change of Use With Remodel From Suite 141 7 Challenge Manufacturing Office/Warehouse to $5,000,000 Offi ce/Warehouse/Manufacturin 15245 Heritage Pkwy 7 Frazier Industrial Company Remodel / Install Storage Racking inside $4,905,037 existing building 13309 Boaz Ranch Rd 7 Fairfield Inn and Suites New Construction of 4 Story Hotel $4,557,700 11277 N Beach St 7 Keller ISD Agricultural Barn New Construction of Keller ISD $4,000,000 A ricultural Barn 10760 Tube Dr 5 Arrow Leasing — Building A3 New Construction of Office/Warehouse $3,605,560 3255 Bell Flight Blvd 5 SIM Lab Remodel / Bell Remodel of Office Space and Corner Infill $3,000,000 11501 North Fwy 7 Wood Distribution Solutions Remodel of Office/Warehouse $2,969,000 Remodel of Gymnasium, Lobby, Outdoor 1100 NW 18th St 2 Northside Community Center Space, Utilities and New Dumpster $2,800,000 Enclosure 3255 Bell Flight Blvd 5 Bell Helicopter Building 24 Remodel of Lab and Print Areas $2,763,974 Phase 2 7151 Jack Newell Blvd 4 Allied Electronics & Automation Remodel of Office $2,500,000 S Office Renovation 12600 Willow Springs 7 Willow Springs Diamond Club Remodel of Multi -Use Building, Offices $2,500,000 Rd Building S aces and Banquet Hall 16200 Three Wide Dr 7 City Electric Supply Racking Remodel / Install 3 Level Pick Module and $2,302,149 100 Pallet Rack System 7345 Canyon Park Dr 6 DDP Fort Worth, LP New Construction of 1 Story Day Care $2 288,966 Center and Playground 2501 E Seminary Dr 8 Camp Worth New Construction of Adolescent Care $2,281,434 Facility 1301 Pennsylvania g BT-G MRI Suite Remodel Kitchen Space into an MRI $1,700,000 Ave Room 1300 W Terrell Ave 9 THFW Klabzuba Tower Suite Remodel of Medical Office $1,565,000 300 4065 South Fwy 9 Metro Golf Cars New Construction of Metal Building $1,308,000 2949 Amador Dr 4 P.F. Chan 's Alliance New Construction of Restaurant $1,200,000 801 W Cannon St 9 Texas Health Family Care Remodel of Building to Create a Medical $1,150,000 Office 2400 Riverside Dr 8 Riverside Storage - Building B New Construction of Storage Facility $1,102,906 10301 N Riverside Dr 4 Tacara Village Remodel of Roof for Bldg 1 $1,008,335 3264 Lackland Rd 3 Mother and Unborn Baby Care New Construction of Office Building $1,000,000 of North Texas Development Activity Report October 2021 New Commercial Permits Heat Map Q 1.25 2.5 5 5 10 �rV1ileS A A Legend t C—.—c D, d ig 'c r ::,0—, 2•121 CY 21 MtDbef New C mmerclal Ponab Per N Mlle r7] 1 p1 2 �2 3 �3 d o--rx C rtt _1M rT T Z x Development Activity Report 6 October 2021 New Residential Permits Heat Map der nu • a Pasi:=-r ftl BLIi'. Irg Peru 160=baft�r LY 21 October New Residential Perm its Per 5q Mi le D0-5 05- 10 -10 - 15 �15-20 =20-Z5 O cP GTr t.0 rr iTrinity RiLer 0 125 2L 5 1 7.5 10 Mi I e s Development Activity Report 7 CFA Project Overview $40.0 $35.0 $30.0 $25.0 tN C $20.0 $15.0 $10.0 $5.0 $_ III Jan Feb Mar Apr May June July Aug Sept Oct Nov Dec ■ 2019 $19.4 $10.4 $25.6 $36.4 $5.7 $18.4 $23.9 $35.0 $8.3 $14.4 $3.8 $1.5 ■ 2020 $8.0 $6.0 $17.4 $6.0 $12.0 $9.0 $16.2 $15.0 $12.6 $13.5 $12.2 $14.1 ■2021 $7.3 $21.4 $21.1 $6.3 $16.9 $23.6 $14.7 $22.3 $20.4 $14.7 All data is in calendar year Platted Lots 1200 1000 800 w 0 600 m 0- 0 400 E z 200 0 - - - - - ' Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct 2021 2021 2021 2021 2021 2021 2021 2021 2021 2021 ■ Non -Residential 9 11 14 22 26 12 25 9 21 1 12 12 0 ■ Residential 312 372 281 356 726 507 386 386 1058 700 616 504 170 All data is in calendar year Development Activity Report Q IPRC Overview IPRC Overview Report Cycle Complete 52 52 52 54 43 Total Projects 170 148 181 153 130 Avg. Project Total Per Cycle 3.27 2.85 3.48 2.83 3.00 Total Accepted Projects 156 139 143 136 112 Plan Rev. & Ret w/n 14 days 95% 98% 94% 99% 100% *All data is in calendar year IPRC Quarterly Details Cycles 13 13 13 4 Total Projects 38 39 36 16 Avg. Projects Per Cycle 2.90 3.00 2.80 4.00 Avg. Accepted Projects Per Cycle 3.23 2.60 3.60 3.60 Plan Rev. & Ret w/n 14 days 100% 100% 92% 100% *All data is in calendar year Development Activity Report Public Infrastructure Residential Projects $30.0 $25.0 $20.0 y o $15.0 $10.0 $5.0 $ Jan, Feb Mar ■ 2019 $14.0 $7.1 $21.4 ■ 2020 $7.1 $0.9 $7.6 ■ 2021 $2.6 $19.5 $16.3 .5M All data is in calendar year Apr $24.4 $5.3 $0.4 May Jun Jul Aug $3.7 $14.5 $21.0 $23.4 $7.5 $6.7 $13.8 $13.0 $18.3 $22.9 $12.0 $13.4 2020 Total $98.41M Public Infrastructure Commercial Projects $8.0 $7.0 $6.0 $5.0 U) c $4.0 $3.0 $2.0 $1.0 Jan Feb Mar ■ 2019 $3.7 $0.8 $3.3 ■ 2020 $0.1 $0.5 $3.3 ■2021 $- $0.2 $1.7 19 Total $30.21M All data is in calendar vear Apr May Jun Jul Aug $7.5 $0.8 $2.3 $2.9 $4.0 $0.3 $1.0 $2.3 $0.8 $1.4 $0.8 $0.8 $0.2 $0.10 $1.5 1r2020Total $11.3M 11111111_ Sep Oct Nov Dec $4.5 $12.9 $2.7 $0.9 $8.8 $7.3 $7.6 $12.8 $19.3 $4.3 1 Total $129.01M 1__ J Sep Oct Nov Dec $3.2 $1.5 $0.1 $- $0.1 $0.1 $1.3 $- $0.7 $0.1 W2021 Total $6.OP J Development Activity Report 10 Public Infrastructure Industrial Projects $3.0 $2.5 $2.0 c $1.5 75 $1.0 $0.5 $ Jan Feb Mar ■2019 $1.0 $2.6 $- ■ 2020 $0.6 $- $2.4 ■ 2021 $- $- $- 019 Total $4.3 All data is in calendar year &a 0 ■ Apr May Jun Jul Aug $0.1 $- $0.2 $- $0.4 $- $- $- $- $0.2 $- $- $- $- $0.4 2020 Total $5.3M 19 Public Infrastructure Multi -Family Projects $8.0 $7.0 $6.0 $5.0 U) c 0 $4.0 $3.0 $2.0 $1.0 ■_■ & E $- Jan Feb Mar Apr 2019 $0.7 $- $0.9 $4.4 2020 $0.1 $0.9 $0.7 $0.4 - 2021 $0.4 $0.4 $0.3 $0.8 2019 Total $14.6 M All data is in calendar year Development Activity Report 1 I= = I I. May Jun Jul Aug $1.2 $0.3 $- $7.2 $- $- $- $0.5 $0.2 $- $2.0 $2.9 al$3.7M Sep Oct Nov Dec $0.1 $- $0.7 $1.3 $0.3 $- 2021 Total $21.1 M a Sep Oct Nov Dec $0.3 $0.8 $- $- $- $5.0 Total $11.9M Public Infrastructure Institutional Projects $3.0 $2.5 $2.0 c $1.5 $1.0 $0.5 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ■2019 $1.0 $2.6 $- $0.1 $- $0.2 $- $0.4 $- $- $- $- ■2020 $0.6 $- $2.4 $- $- $- $- $0.2 $0.1 $- $0.7 $1.3 ■ 2021 $- $- $- $- $- $- $- $0.4 $0.3 All data is in calendar year Development Activity Report 12 Stormwater Review Performance Stormwater Review Performance Avg. Review Time (days) CY'20 6.8 CY'211 7.5 Oct 21 7.27 Num. Review Completed 1,200 535 122 % completed in 10 business days or less 97.6 92.1 92.4 Avg. IPRC Review Iterations (City) 2.5 2.8 2.6 Avg. Drainage Studies Iterations (City)* 2.4 3.2 3.2 Overall Customer Satisfaction Rating (1-5 scale) 4.8 4.0 1.0 Num. of Surveys Taken ** 41.0 0.0 2 * Item tracked as a result of HB 3167 ** These items will be discontinued and will be zeroing out New Stormwater Submissions 50 40 30 20 10 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec ■ 2019 42 38 57 48 20 38 45 43 28 11 21 40 ■ 2020 47 36 34 41 35 34 37 29 30 33 21 33 2021 26 26 39 26 35 39 47 36 38 37 All data is in calendar year W Development Activity Report 13 Stormwater Pipeline Number of Reviews 180 160 140 120 100 80 60 40 20 0 Reviews in process Reviews with City 1111111111111111 Mar'21 Apr'21 May'21 Jun '21 Jul '21 Aug 21 Sep 21 Oct 21 131 119 135 134 152 147 153 146 44 42 39 45 48 39 51 41 Stormwater Pipeline Average Days for Review .II 50 40 30 20 10 Mar'21 Apr'21 May'21 Jun '21 Jul '21 Aug 21 Sep 21 Oct 21 Avg. age of Reviews 4 4 4 3 4 3 4 5 with City (Days) Avg. age of Reviews 28 23 22 27 27 25 26 28 with Developer (Days) Development Activity Report 14 Newly Submitted Water/Sewer Studies Newly Submitted Water Studies 7 11 9 11 • 15 Water Studies Approved * 10 7 13 10 6 Total Submittals & Resubmittals 32 17 37 28 19 Av . Water Study Cycle Newly Submitted Sewer Studies 3.2 6 2.4 15 2.8 9 2.8 Sept• 14 3.2 14 Sewer Studies Approved * 7 6 14 11 7 Total Submittals & Resubmittals 26 17 31 26 23 Avg. Sewer Study Cycle 1 3.7 1 2.8 1 2.2 2.4 3.3 * A studv can be submitted multiple times Drior to the reported month before beina aDDroved Submitted Water/Sewer Studies Water Study Reviews in Process 28 31 29 30 38 Water Study Reviews in Process with City 11 15 15 10 8 Water Study Reviews in Process with Owner 17 16 14 20 30 Avg. Water Study Reviews in Process with City (Days) 10.7 10.2 15.0 11.3 14.6 Avg. Water Study Review in Process with Owner (Davs) 10.1 15.1 12.1 7.4 7.1 • Sewer Study Reviews in Process 25 33 29 33 40 Sewer Study Reviews in Process with City 9 19 12 13 9 Sewer Study Reviews in Process with Owner 16 14 17 20 31 Avg. Sewer Study Reviews in Process with City (Days) 9.9 9.7 10.6 10.1 11.1 Avg. Sewer Study Review in Process with Owner (Days) 16.7 12.7 9.9 6.9 29.8 Development Activity Report 15 Active Development Process• • of October 21 Department/ M6 Staff 6 Status 9 Assigned Accela -. ...progress) Create shared database for CFAs, Development SCube is currently working on ten items on our testing list IPRC, inspections and closeout for Services, that ranges from IPRC to CFA. developer -led infrastructure projects TPW, ITS Developmentprogress) Update and republish process trees for each alliance partner reflecting Development changes in their respective process Services, Staff is updating the new IPRC process to determine what as a result of HB 3167. Allowing citizens to have a clear, transparent Water, and needs to be adjusted, before it is finalized. and predictable review of the TPW submittal & review processes ImprovementBusiness Process progress) Voice of Business (City staff) and Voice of Customer (VOC) met for the second time to continue the discussion on October 22nd. A Lean Six Sigma Master Black Belt Lean process evaluation of the Development consultant facilitated the meeting. Recommendations Certificate of Occupancy Process Services were identified and discussed at the meeting. The next step is for staff to prepare the report of recommendations and to work with stakeholders to implement the recommendations. Lean process evaluation of the Development Voice of Business (City staff) and Voice of Customer Pre -Plat/ Platting process Services, (VOC) meetings will resume to complete development of Water the Pre -Platting Work Process Maps. Tarrant County .progress) Update the 2008 Inter Local Development Staff returned the last version of the County Subdivision Agreement with Tarrant County Services, Ordinance to their consultant for revisions, and want to regarding plat approval jurisdiction in TPW, and take it to the County Commissioners for approval. the City of fort Worth's ETJ Legal Development Activity Report 16 Development Services D.J. Harrell, Director Development Services Department 817-392-8032 Dalton. Harrel l@Fortworthtexas.Gov Building Permits Allison Gray, Assistant Director Development Services Department Development Building Division 817-392-8030 Allison. Gray@Fortworthtexas. Gov Infrastructure Victor Tornero, Engineering Manager Development Services Department Infrastructure Development Division 817-392-7830 Victor. Torn ero@ Fortworthtexas. Gov Stormwater Tyson Thompson, Assistant Director Development Services Department Infrastructure Development Division 817-392-2120 Tyson.Thompson@Fortworthtexas.Gov Water Chris Harder, Director Water Department 817-392-5020 Christopher. Harder@Fortworthtexas.Gov Development Activity Report 17