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HomeMy WebLinkAboutContract 56412-A1 CSC No.56412-A1 AMENDMENT NO. 1 TO CITY OF FORT WORTH CONTRACT NO. 56412 This Amendment is entered into by and between the City of Fort Worth (hereafter 'Buyer"), a home rule municipality, with its principal place of business at 200 Texas Street, Fort Worth, Texas, and World Wide Technology, LLC ("Vendor'), Buyer and Vendor may be referred to individually as a Party and collectively as the Parties. WHEREAS, the Parties entered into an Agreement identified as Fort Worth City Secretary Contract No. 56412 beginning October 4, 2021 ("Agreement/Contract"); WHEREAS, the Parties wish to amend the Agreement to include additional scope of work described as Engineering Services. NOW, THEREFORE, the Parties, acting herein by the through their duly authorized representatives, enter into the following agreement: 1. AMENDMENTS 1. The Agreement is hereby amended by adding Exhibit C-1, attached to this First Amendment, as additional item to Exhibit C of the Agreement. 2. ALL OTHER TERMS SHALL REMAIN THE SAME All other provisions of the Agreement which are not expressly amended herein shall remain in full force and effect. 3. ELECTRONIC SIGNATURE This Amendment may be executed in multiple counterparts, each of which shall be an original and all of which shall constitute one and the same instrument. A facsimile copy or computer image, such as a PDF or tiff image, or a signature, shall be treated as and shall have the same effect as anoriginal. OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX ACCEPTED AND AGREED: CITY OF FORT WORTH: CONTRACT COMPLIANCE MANAGER: By signing I acknowledge that I am the person responsible for the monitoring and administration By Valerie Washington(Feb 21,202212:55 CST) of this contract,including ensuring all Name: Valerie Washington performance and reporting requirements. Title: Assistant City Manager Date: Feb 21,2022 By: Bobby (�,2022 11:01 CST) APPROVAL RECOMMENDED: Name: Bobby Lee Title: Sr. IT Solutions Manager APPROVED AS TO FORM AND LEGALITY: By: Name: Kevin Gunn Title: IT Solutions Director By: Name: Taylor Paris ATTEST: Title: Assistant City Attorney CONTRACT AUTHORIZATION: M&C: 21-0753 9/28/2021 By Jannette S.Goodall(Feb 22,2022 08:54 CST) 1295: Name: Jannette Goodall 0o440Rn��a Title: City Secretary pp F°F°°°°rly�a� d °° °0 0 ° d 0 ° ° o*mod °°OO°°°°°°°° a World Wide Technology,LLC a-q�Exxl o 1��aQ By: Name: Gregory Brush Title: Area VP Public Sector Date: February 17, 2022 OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX veWorld Wide Technology City of Fort Worth Engineering Services February 2, 2022 PRESENTED BY Jake Henne Account Manager World Wide Technology, LLC (215) 375-8200 Jake.Henne@wwt.com www.wwt.com WOF World Wide City of Fort Worth Technology Engineering Services I February 2022 Table of Contents 1 Project Scope.........................................................................................................................3 1.1 Project Description.................................................................................................................3 1.2 Out of Scope...........................................................................................................................4 2 Customer Responsibilities......................................................................................................4 3 Assumptions..........................................................................................................................5 4 Pricing Summary....................................................................................................................6 4.1 Time and Expenses Project Change Control...........................................................................7 Appendix 1:Approval to Proceed with Project..............................................................................8 PROPRIETARY NOTICE The information contained in this statement of work is the confidential information of World Wide Technology, LLC.This statement of work and the information contained herein shall not be disclosed outside the company named above,and shall not beduplicated,used,or disclosed in whole or in part for any purpose other than to evaluate this statement of work. IcWorld Wide City of Fort Worth Technology Engineering Services I February 2022 1 Project Scope This Statement of Work (SOW) defines the services that World Wide Technology, LLC(WWT), will deliver to City of Fort Worth (Fort Worth or Customer). Each of the parties' responsibilities is defined to provide a clear understanding of the scope of the Engineering Services. The pricing submitted with this SOW reflects the services and responsibilities described herein. WWT will strive to meet Fort Worth schedule requirements; however, actual project dates will be subject to availability of materials and resources and Fort Worth attention to its responsibilities. All terms and conditions of the State of Texas Department of Information Resources (DIR) IT Security Products& Services Contract#DIR-TSO-4135 are incorporated by reference. WWT will not be bound by any conflicting terms that may appear in any Customer Purchase Order or any other Customer documentation. 1.1 Project Description WWT will provide up to five hundred (500) hours of Subject Matter Expert (SME) engineering services on a Time and Expenses (T&E) basis to support Fort Worth with project tasks in the following technology domains: Cisco Catalyst and Nexus switching, CUCM, ISR Routers, Stealthwatch and Umbrella Aruba wireless F5 Palo Alto Firewalls Dell server and storage infrastructure The project will be complete when all funds have been expended, or December 31, 2022,whichever comes first, unless mutually terminated in writing between WWT and Fort Worth. Work will be performed remotely Hours are to be utilized at a minimum of one(1) hour per task WWT will coordinate the engineering resource(s) scheduling with the designated Fort Worth point-of-contact WWT T&E engagements are conducted on an as available basis. Requests for WWT engineering resource assistance should be made in advance. WWT resources will be provided with regards to scheduling and availability WWT will provide best effort support for any emergency support requests WWT will submit monthly status and activity reports to Fort Worth The planned maximum hours for the services identified in this document is forty(40) hours per week(8:00 a.m.to 5:00 p.m.), excluding WWT-observed holidays unless otherwise negotiated and noted in this SOW The WWT engineering resource(s)will not provide any formal, hard deliverables as an expected outcome of this engagement unless mutually agreed upon by the WWT resource and Fort Worth The WWT resources will work under the direction of Fort Worth Internal Request#R-00666963 0.2 Page 1 3 yWorld Wide City of Fort Worth 4cTechnology Engineering Services I February 2022 The WWT resources may work on activities such as documentation, deployment of equipment, or configuration development under the guidance of Fort Worth but there is no guarantee of completion for any activities This is an unmanaged contract and does not guarantee outcomes 1.2 Out of Scope The following items have been determined to be out of scope relative to this SOW and are identified in order to avoid any confusion. WWT does not require access to or receipt of any personally identifiable information, protected health information, sensitive Customer information or other structured personal or sensitive information as defined by applicable data protection laws ("Protected Data") in its performance of the Services hereunder. Access to or receipt of any Protected Data is expressly out of scope under this SOW.As such, Customer will not provide WWT with Protected Data or access to Protected Data hereunder and any such receipt or access will require prior agreement by both parties to determine applicable controls, processes, security measures, or other requirements Any work not specifically listed as a task in this document is considered out of scope No formal training will be provided 2 Customer Responsibilities All services performed by WWT will be based on the following assumptions and Customer responsibilities: Fort Worth will designate a single point of contact to whom all WWT communications may be addressed and who has the authority to act on all aspects of the services throughout the duration of the project; such contact shall be available during normal hours of business (Monday through Friday, 8:00am to 5:00pm local time, excluding holidays) Fort Worth will have suitable technical staff as mutually agreed upon by both parties available for the duration of the engagement as defined by the project schedule.The Fort Worth staff will need to participate in and support the various tasks of the project as required as defined by the project schedule or other tasks not directly stated, but have a direct impact on completion of this project Fort Worth is responsible for the identification and interpretation of, and ensuring compliance with, all laws, statutes, rules, regulations and standards applicable to its or its affiliates' business or operations Fort Worth will on-board WWT employees based on identified need, including remote access, as mutually agreed by both parties during the course of the project Fort Worth will have five (5) days to provide written feedback on all project artifacts, documents, or presentations developed or updated by WWT. If no feedback is provided,the item will be considered accepted by Fort Worth. If possible,WWT will continue with other work on the project while waiting for comments or acceptance Fort Worth will be required to provide an HLD/reference architecture including a high level definition (ten words or less) within five (5) business days of WWT's written request Internal Request#R-00666963 0.2 Page 14 NyWorld Wide City of Fort Worth 4c Technology Engineering Services I February 2022 ■ Fort Worth will supply access information and credentials to the engineer(s)for any Fort Worth tools and all existing equipment that needs to be configured or may need to be modified within five (5) business days of WWT's written request for access ■ Fort Worth is responsible for all server and network security definitions and it is assumed that the WWT technical resources will have appropriate configuration requirements prior to the design and implementation commencing ■ Fort Worth will provide all security lockdowns required for any deployed systems prior to scheduling resources to arrive on-site. Fort Worth will provide timely technical assistance in the event a lockdown prevents a deployed solution from functioning properly. In the event that a solution cannot be found without impacting the schedule, Fort Worth and WWT will document the solution and determine to extend the timeline or back-out the lockdown until the solution works. Lockdowns will not be required or implemented for virtual appliances Fort Worth will provide Virtual Private Network (VPN) or other remote access and appropriate credentials in order to complete this project Note: Success of the project is dependent on the responsibilities above. If responsibilities indicated above are not completed prior to the deployment date,the project timelines may need to be rescheduled based on WWT engineering availability. 3 Assumptions In preparing this SOW,WWT made certain assumptions for items not expressly documented during discussions with Fort Worth. Changes to these assumptions may affect scope and cost. WWT will not be responsible for any project delays or costs caused by failure to deliver or by delayed provision of information, systems, or feedback from Fort Worth or third party vendors Tasks will be completed during normal business hours between 8:00 a.m. and 5:00 p.m. project site local time, Monday through Friday, excluding WWT-observed holidays, unless otherwise negotiated and noted in this SOW Work outside of normal business hours will be scheduled in advance Changes to the scope of work identified during the project will require a Change Order Form that could affect the schedule, milestone, or cost of the project WWT will assign all staff resources as to best-fit total requirements and no individual employee is being specifically promised or quoted for this project WWT shall rely upon any standard operating procedures or practices of Fort Worth and any direction or regulatory or other guidance provided by Fort Worth as agreed to during the project kickoff Any configuration or modification made by WWT to any third party software or materials provided by Fort Worth or work incorporating such items will be subject to the ownership and other rights agreed to by Fort Worth with the applicable third party. Fort Worth understands any such configuration or modification may negate the third party warranty and/or support, and WWT will hold no liability for any configuration or modification performed at Fort Worth's direction WWT is not providing any warranty regarding, and is not liable for, any third party or Fort Worth software, documentation, equipment,tools or other products or materials, even if recommended by WWT Internal Request#R-00666963 0.2 Page 1 5 NyWorld Wide City of Fort Worth 4c Technology Engineering Services I February 2022 ■ Time estimates for the implementation of the solution do not include time required for Customer change control processes. Any change control process delays that impact the time and level of effort to deliver the solution will incur a change order for the time difference WWT may deliver the Services through a combination of employees, contractors, and subcontractors working under WWT's direction, at WWT's discretion The services may include advice and recommendations, but all decisions in connection with the implementation of such advice and recommendations will be the responsibility of, and made by, Fort Worth Knowledge transfer will not include any courseware or formal lab manuals. It will be hands- on knowledge transfer on the deployed solution within the Fort Worth environment.This is an informal sharing of information between technical peers and is intended to supplement but not replace any manufacturer's formal system implementation or administration classes. Formal classroom offerings may be offered and scheduled through WWT If at anytime,the United States Government or its duly appointed representatives issues a safety,terrorism,tariff, or other legally binding statement that impacts WWT's ability to transact business in the effected country,WWT reserves the right to defer or exclude scope obligations for the countries impacted. WWT will reduce the cost commensurate with the reduced scope In addition to and notwithstanding any contrary provisions in the Master Agreement including, but not limited to,any Force Majeure clause,the parties agree to work in good faith to address any direct or indirect impacts to the Services or Deliverables due to COVID-19.Such impacts may include, but are not limited to, quarantine restrictions or other restrictions, requirements, or recommendations from federal, state, or local health agencies or other advisory or regulatory entities.Without limiting the foregoing,WWT reserves the right to submit a Change Request to Customer if, at any time, COVID-19 impacts WWT's activities and/or rights and obligations- financial, operational, or otherwise-contemplated under this SOW. Impacts may include, but are not limited to,the inability to access and perform onsite services,travel and logistical complications,delays,cost increases,or changes or reductions in scope. Customer's approval of such Change Requests shall not be unreasonably withheld. While WWT will reduce costs commensurate with any reduction in scope,WWT shall not be liable for any claims or damages of any kind due to any inability to perform the Services or provide the Deliverables.The parties agree to work in good faith to reduce any disruption to the Services.Where feasible and reasonable, Customer agrees to provide access sufficient to allow WWT to perform Services remotely and/or waive or reschedule applicable training and other on-site requirements. 4 Pricing Summary This is a Time and Expenses effort as described above. Costs for hardware and software are not included in WWT's fees. Work will be performed remotely. The hourly labor rate for this effort are as follows: Internal Request#R-00666963 0.2 Page 1 6 Ny4eWorld Wide City of Fort Worth Technology Engineering Services I February 2022 Professional Services D I R-TSO-4135 Resource Hourly Rate Estimated Hours Total Engineering Services $200.00 500 $100,000.00 Estimated Total $100,000.00 Note: Pricing shown in U.S. dollars. Pricing is valid for ninety(90)days from the date of the SOW Taxes are not included in the above pricing An invoice will be generated monthly for time and expenses incurred during that month Actual travel expenses will be billed as incurred Payment Terms are net-30 days from WWT invoice date 4.1 Time and Expenses Project Change Control Fort Worth may request changes to the work being provided via written notification to the WWT Professional Services Project Manager assigned to this project.WWT will comply,to the extent feasible,with such requested changes. Should WWT determine that such changes cause an increase or decrease in the cost estimate of time required for performance of the work, WWT will advise Fort Worth. Fort Worth requested changes shall not become effective until agreed upon and executed by WWT and Fort Worth has signed the Change Order form.The Change Order will include: Change request number Reasons for change request Changes to the SOW Schedule impact Cost impact WWT will begin work in response to a Change Request upon receipt of Fort Worth signed Addendum to the SOW and a valid Purchase Order Internal Request#R-00666963 0.2 Page 1 7 IcWorld Wide City of Fort Worth Technology Engineering Services I February 2022 Appendix 1: Approval to Proceed with Project The undersigned parties each understand and agree that this SOW accurately sets forth the services that WWT will provide Fort Worth. Following receipt of signed SOW and Fort Worth's Purchase Order*, a WWT Project Manager will be in contact to discuss next steps. WWT requires a minimum of four(4)weeks' notice to begin project implementation from date of receipt of signed SOW and Fort Worth's Purchase Order*.WWT price quote is valid for ninety(90) days from date of this SOW. "a'4iHs"'"=°" Valerie Washington Mar24 2022 vaiedewasnmxo��marz, coil , (Signature) (Print Name) Date City of Fort Worth atr Dustin Hamilton Mar 22, 2022 P-i.Hmihon(-22,202v° zPDT) (Signature) (Print Name) Date World Wide Technology, LLC Please return all pages of this signed SOW and Purchase Order* to your WWT Account Manager. Customer Contact Name _ Customer Contact Title Customer Phone Number Customer Email Address Project Site Address _ *If this form is not accompanied by a Purchase Order, please complete the information below: Customer Bill to Address Customer A/P Representative Name Customer A/P Representative Email Reference#(for invoicing) if not Purchase Order Internal Request#R-00666963 0.2 Page 18 City of Fort Worth, Texas Mayor and Council Communication DATE: 09/28/21 M&C FILE NUMBER: M&C 21-0753 LOG NAME: 13PINFRASTRUCTURE MULTI-COOP ITS ADK SUBJECT (ALL)Authorize Non-Exclusive Purchase Agreements for Information Technology Infrastructure,with Netsync Network Solutions, Inc., Presidio Networked Solutions Group, LLC, Future Com, LTD.,and World Wide Technology LLC using Multiple State of Texas Department of Information Resources(DIR)and The Interlocal Purchasing System Cooperative Contracts(TIPS)with a Combined Annual Amount up to$6,934,000.00, and Five One-Year Renewal Options with DIR in the Amount of$5,534,000.00 for the First Renewal, $5,184,000.00 for the Second Renewal, $4,434,000.00 for the Remainder Renewals and Two One-Year Renewal Options for TIPS and Ratify Expenditures in the Amount of$70,200.00 for the Information Technology Solutions Department(ITS) RECOMMENDATION: It is recommended to authorize non-exclusive purchase agreements for Information Technology Infrastructure with Netsync Network Solutions, Inc., Presidio Networked Solutions Group, LLC, Future Com, LTD., and World Wide Technology LLC using Multiple State of Texas Department of Information Resources(DIR)and The Interlocal Purchasing System Cooperative Contracts(TIPS)with a combined annual amount up to $6,934,000.00, and Five one-year renewal options with DIR in the amount of$5,534,000.00 for the first renewal, $5,184,000.00 for the second renewal,$4,434,000.00 for the remainder renewals and two one-year renewal options for TIPS and ratify expenditures in the amount of $70,200.00 for the Information Technology Solutions Department(ITS). DISCUSSION: The Information Technology Solutions Department(ITS)will use these agreements to purchase equipment and services from Netsync Network Solutions, Inc., Presidio Networked Solutions Group, LLC, Future Com., LTD and World Wide Technology LLC.to support the City's information technology infrastructure.This infrastructure includes equipment and software supporting the City's servers,data storage,virtual desktop environment,and network and telephone systems.These agreements will be used to support the refreshes for the equipment that has reached the end of life cycle as well as new projects for City departments using the following cooperative contracts: Vendor Co-op Expiration RFO Published Responses Due Date DIR-TSO- VW T 4135 5/2/2022 5/23/2016 6/23/2016 WWT, Presidio, DIR-TSO- Netsync 4167 7/3/2023 12/20/2017 2/5/2018 WWT, Presidio, DIR-TSO- Netsync 3763 1/10/2024 9/12/2016 10/13/2016 WWT, Presidio, DIR-TSO- Netsync 4299 12/17/2023 3/20/2018 5/4/2018 DIR-TSO- VW T, Future Com 4160 10/2/2024 1/12/20111 2/26/2018 DIR-TSO- Presidio, Future Com 4288 2/21/2025 2/26/2018 4/9/2018 Future Com TIPS 200105 5/31/2023 1/9/2020 2/21/2020 On September 15,2020, City Council approved M&C 20-0650 authorizing similar agreements for information technology infrastructure purchases. Due to unanticipated projects related to COVID and a new City Hall additional spending authority is being requested.To avoid any confusion, approval of this M&C will eliminate prior spending authority and contracts authorized under Mayor and Council Communication P-12248, 19-0123, 19-0270 and 20-0650. In the previous years,the Information Technology Solutions Department spent approximately$1.7 million in authorized expenditures out of the operating and capital fund.Approval of this M&C will allow a total of$6,934,000.00 in expenditures for the initial year, $5,534,000.00 for the first renewal, $5,184,000.00 for the second renewal, $4,434,000.00 for the remainder renewals for projects such as safety and security, new building projects, building upgrades, building renovations and building expansion projects. Staff anticipate additional needs with the purchase of a new City Hall building and the technology upgrade project at the Fort Worth Convention Center.These agreements and spending authority will be made available to Radio Services, Desktop, Hardware and Security divisions to purchase hardware and software for City departments as requested. It is requested that City Council ratify expenditures in the amount of$70,200.00. In anticipation of a new M&C, ITS staff executed a contract with Word Wide Technology LLC in the amount of$70,200.00.This expenditure was for professional services needed to upgrade our Unified Communications platforms.The platform was overdue for security and performance updates and there was limited in house experience. The quick turnaround was based on FY21 operational spend timelines. ITS Department will ensure that each vendor is given equal opportunity to earn a minimum of 10% of the business. No specific contract amount is guaranteed. PRICE ANALYSIS-The Texas Department of Information Resources Contracts(DIR)and The Interlocal Purchasing System Cooperative Contracts offer discounted pricing. Staff has reviewed the pricing and determined it to be fair and reasonable. COOPERATIVE PURCHASE-State law provides that a local government purchasing an item under a cooperative purchasing agreement satisfies any state law requiring that the local government seek competitive bids for the purchase of items. DIR and TIPS Contracts are competitively bid to increase and simplify the purchasing power of government entities. M/WBE- An MBE/SBE goal is not assigned when purchasing from an approved purchasing cooperative or public entity. ADMINISTRATIVE CHANGE ORDER:An administrative change order or increase may be made by the City Manager up to the amount allowed by relevant law and the Fort Worth City Code and does not require specific City Council approval as long as sufficient funds have been appropriated. SUCCESSOR LANGUAGE: The City will initially use these DIR Contracts to make purchases authorized by this M&C. The Cooperative Contracts are set to expire on various dates. If the DIR contracts are extended,this M&C authorizes the City to purchase similar equipment and supplies under the extended contract. If the DIR contracts are not extended, but DIR executes new cooperative contracts with substantially similar terms,this M&C authorizes the City to purchase the same equipment and supplies under the new DIR contracts. If this occurs, in no event will the City continue to purchase goods and services under the new DIR agreements past 2026 without seeking Council approval. AGREEMENT TERM: Upon City Council's approval,these agreements will be executed and continue for a term of 12 months in accordance with approval date of this request.The agreements will renew on an annual basis thereafter.The renewals do not require specific City Council approval as long as sufficient funds have been appropriated. RENEWAL TERMS-The Texas Department of Information Resources Contracts(DIR)Agreement may be renewed annually for five(5)one-year terms for the same annual amount.The Interlocal Purchasing System Cooperative Contracts may be renewed for one-year for the same annual amount.The renewals do not require specific City Council approval as long as sufficient funds have been appropriated. FISCAL INFORMATION /CERTIFICATION: The Director of Finance certifies that funds are available in the current capital and operating budgets, as previously appropriated, in the ITS Capital&Culture&Tourism Cap Projects Funds for the Technology Infrastructure-IT&Technology SCN FWCC projects and the General Fund to support the approval of the above recommendation and exection of the purchase agreements. Prior to any expenditure being incurred,the Information Technology Services Department has the responsibility to validate the availability of funds. Submitted for City Manager's Office by. Jay Chapa 5804 Valerie Washington 6192 Originating Business Unit Head: Reginald Zeno 8517 Kevin Gunn 2015 Additional Information Contact: Cynthia Garcia 8525 Ashley Kadva 2047 Expedited From: Estrada,Angela To: Soto.Vania Elizabeth Subject: FW: World Wide Tech PO(Internal Service Request Ticket#120625) Date: Thursday, March 24, 2022 2:53:19 PM Attachments: image002.pno imaae004.pna image005.png imaae006.pna image007.png imaae008.pna image009.png Per your requets From: Paris,Taylor Sent: Friday, March 11, 2022 2:51 PM To: Estrada, Angela <Angela.Estrada @fortworthtexas.gov> Subject: RE: World Wide Tech PO(InternaI Service Request Ticket#120625) 1 think you can just route the SOW for signature. Taylor C. Paris Assistant City Attorney 200 Texas Street Fort Worth,Texas 76102 Tel:817-392-6285 Taylor_Paris4fortworthtexas_gov City of Fort Worth Working together to build a strong community. 1bu%buH. RECIPIENTS-PLEASE CONTACT ME PRIOR TO FORWARDING MESSAGES DESIGNATED AS ATTORNEY-CLIENT COMMUNICATIONS. This e-mail and any files transmitted with it are confidential and are intended solely for the use of the individual or entity to which they are addressed.This communication may contain material protected by the attorney-client privilege.If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient,be advised that you have received this e-mail in error and that any use,dissemination,forwarding,printing,or copying of this e-mail is strictly prohibited.If you have received this e-mail in error, please immediately notify Taylor C.Paris at the City of Fort Worth City Attorney's Office(817)392-6285. From: Estrada, Angela <Angela.Estrada CcDfortworthtexas.gov> Sent: Friday, March 11, 2022 2:16 PM To: Paris,Taylor<Taylor.ParisPfortworthtexas.gov> Subject: FW: World Wide Tech PO(Internal Service Request Ticket#120625) Taylor, the vendor is telling me the SOW page needs signature and it was missed during routing. Do I have to do another amendment to get signature? CSCO 56194 and 56412 Thanks, Angela Estrada From: Giddings,Tabitha A Sent: Friday, March 11, 2022 2:11 PM To: Estrada, Angela <Angela.Estrada laDfortworthtexas.gov> Subject: FW: World Wide Tech PO(Internal Service Request Ticket#120625) From: Henne,Jake [mailto:Jake.HennePwwt.com] Sent: Friday, March 11, 2022 2:02 PM To: Giddings,Tabitha A<Tabitha.Giddings(@fortworthtexas.gov> Cc: Lee, Bobby<Bobby11eePfortworthtexas.gov> Subject: Re: World Wide Tech PO(Internal Service Request Ticket#120625) CAUTION:This email originated from outside of the City of Fort Worth email system. Do not click any links or open attachments unless you recognize the sender and know the content is safe. Good Morning Tabitha, I noticed after opening the documents that the Statement of Work (SOW) is not signed. Can you please have the SOW signed?This is required to acknowledge customer agreement to the specific terms of this engagement. Regards, Jake Jake Henne Client Manager I TX SLED World Wide Technology 7600 Windrose Ave, Suite G230 I Plano,TX 75024 215-375-8200 lake.hennen-wwt.com QQ00 From:Jacob Henne <Jake.Henne(@wwt.com> Date: Friday, March 11, 2022 at 8:58 AM To: "Giddings, Tabitha A" <Tabitha.Giddings(@fortworthtexas.gov> Cc: "Lee, Bobby" <Bobb)l.Lee(cDfortworthtexas.gov> Subject: Re: World Wide Tech PO(Internal Service Request Ticket#120625) Good Morning Tabitha, Thank you! Confirming receipt of the PO. Regards, Jake VAFO 4F Jake Henne Client Manager I TX SLED World Wide Technology 7600 Windrose Ave, Suite G230 I Plano,TX 75024 215-375-8200 iake.henne cni wwt.com u From: "Giddings, Tabitha A" <Tabitha.Giddings(cDfortworthtexas.gov> Date: Friday, March 11, 2022 at 8:41 AM To:Jacob Henne <Jake.Hennena wwt.com> Cc: "Lee, Bobby" <Bobby.Lee(@fortworthtexas.gov> Subject: World Wide Tech PO(Internal Service Request Ticket#120625) Good morning, I am following up with you to ensure you received the attached Purchase Order(s). Please find the purchase order(s) requested above as a back up to ensure the order is received. • 2 attachments totaled ***Please forward all invoices with the full PO (purchase order) number (i.e. FW004-000000xxxx) listed on the invoice to Suaglierinvoices aafortworthtexas.gov and copy Tabitha.gid�dingsafortworthtexas.gov.****** Tabitha Giddings Administrative Technician Department of Information Technology Solutions-Finance 275 W. 13" St. Fort Worth, TX 76102 Phone (817) 392-6056 Email Tabitha._iddinasQfortworthtexas.aovov City of Fort Worth— Working together to build a strong community FoRTWORTH,