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Home My WebLink AboutContract 46251-CO4 CSC No.46251-CO4 OrORCIL A SOLUTIONS CHANGE ORDER 004 Change Order No. 004 Date: 10/22/2021 Project Name: Ft Worth P25 System Upgrade Agreement Customer Name: City of Fort Worth CSM: Kevin Douglas The purpose of this Change Order is to: Incorporate changes to capture additional equipment and agencies The agreed changes include 1. Adding new exhibits Section 1 2. Updating contract pricing Section 7.1 3. Updating the payment schedule Exhibit C 4. Adding additional equipment Exhibit D (Tarrant County Sheriff Office, Netco/Grapevine, City of River Oaks &City of Crowley), Midlothian Ellis RF, Midlothian Ellis Dispatch, Midlothian Waxahachie RF, Midlothian Ennis, Tarrant County RBU NE & NW, Tarrant County RBU S, Everman, Sansom Park, 5. Remove Nice SUA for Ft Worth 6. Modify existing SUA to upgrade Customer's Astro 25 System Platform to include Motorola's CirrusCentral Management in accordance with the SUA, and the applicable SOW, and subject to the terms and conditions for Subscription Software Agreement found at https://www.motorolasolutions.com/product-terms. City of Fort Worth: Contract Contract# 46251 Contract Date: Motorola Solutions Contract: 1/1/2015 S00001022068/USC000006827 In accordance with the terms and conditions of the contract identified above between City of Fort Worth and Motorola Solutions, Inc., the following changes are approved: Contract Price Adjustments Original Contract Value: $7,377,132.09 Previous Change Order amounts for Change Order numbers l through 1 $7,721,753.30 This Change Order: $ 1,053,052.22 New Contract Value: $16,151,937.61 Completion Date Adjustments OFFICIAL RECORD Original Completion Date: 12/31/2024 CITY SECRETARY FT.WORTH, TX City of Fort Worth,Texas Page 1 of 33 Ft WOrth_SUA_MSI_Cha nge_102221102720 OrORCIL A SOLUTIONS CHANGE ORDER 004 Current Completion Date prior to this Change Order: 12/31/2029 New Completion Date: 12/31/2029 City of Fort Worth,Texas Page 2 of 33 Ft Worth_S UA_MS I_Change_102221102720 0 MOTOROLA SOLUTeONS CHANGE ORDER 004 Changes in Equipment: (additions, deletions or modifications) Add additional equipment to include Tarrant County Sheriff Office (Exhibit D) Netco (Exhibit D) City of River Oaks (Exhibit D) City of Crowley (Exhibit D) Removal of Ft Worth Nice (Exhibit D) Add Firewalls for APX next to SUA Add Midlothian/Ellis RF Sites Add Midlothian/Ellis Dispatch Site Add Midlothian/Waxahacie RF Site Add Midlothian/Ennis Dispatch Site Add Tarrant County RBU NE, NE&S Add Everman Park Add Sanson Park Changes in Services: (additions, deletions or modifications) Motorola Solutions will provide System Upgrade Service, as described in the service agreement and statement of work for the additional equipment and agencies listed in this change order. Incorporate the Cirrus Central Basic Services as part of the SUA and documented in the Statement of Work (Exhibit E) Add Cirrus SOW Add Software Subscription Agreement (if customer does not already have a valid version, see link Add Astro Connectivity Service -Transport Connectivity Addendum and Verizon flowdowns (if appl Schedule Changes: (describe change or NIA) No change in schedule Pricing Changes: (describe change or N/A) The price of the contract is changed from $15,098,885.39 to $16,151,937.61 Customer Responsibilities: (describe change or NIA) N/A City of Fort Worth,Texas Page 3 of 33 Ft WOrth_SUA_MSI_Cha nge_102221102720 0 OrOROLA SOLUTIONS CHANGE ORDER 004 Payment Schedule for this Change Order: (describe new payment terms applcable to this change order) System Upgrade Agreement Price Year 1 2015 $200,210.47 Year 2 2016 $568,224.84 Year 3 2017 $922,471.11 Year 4 2018 $956,952.86 Year 5 2019 $1,070,925.86 Year 6 2020 $1,078,102.27 Year 7 2021 $1,124,522.79 Year 8 2022 $1,151,144.03 Year 9 2023 $1,279,011.00 Year 10 2024 $1,285,645.53 Year 11 2025 $1,280,853.70 Year 12 2026 $1,288,729.07 Year 13 2027 $1,298,935.79 Year 14 2028 $1,314,965.64 Year 15 2029 $1,331,242.65 Tota 1 $16,151,937.61 Unless amended above, all other terms and conditions of the Contract shall remain in full force. If there are any inconsistencies between the provisions of this Change Order and the provisions of the Contract, the provisions of this Change Order will prevail. IN WITNESS WHEREOF the parties have executed this Change Order as of the last date signed below. Motorola Customer Solutions, Inc. By: 2?a By. Printed Name: Steve Andrejek Printed Name: Title: Vice President,Managed&Support Services Title: Date: 10/26/2021 Date: Reviewed by: Kevin Douglas Date: 10/22/2021 Motorola Solutions CSM City of Fort Worth,Texas Page 4 of 33 Ft Worth_S UA_MS I_Change_102221102720 OrORCIL A SOLUTIONS CHANGE ORDER 004 Section 1 Exhibits The Exhibits listed below are incorporated into and made a part of this Agreement. In Interpreting this Agreement and resolving any ambiguities, the main body of this Agreement takes precedence over the exhibits and any inconsistency between Exhibits A through D will be resolved in their listed order. Exhibit C Payment Schedule Exhibit D Tarrant County Sheriffs Office Equipment List Exhibit D Netco Equipment List Exhibit D City of River Oaks Equipment List Exhibit D City of Crowley Equipment List Exhibit D Midlothain /Ellis Exhibit D Midlothain /Ennis Exhibit D Midlothian /Waxahachie Exhibit D Tarrant RBU Exhibit D Tarrant RBT Exhibit D Everman Exhibit D Sanson Park City of Fort Worth,Texas Page 5 of 33 Ft Worth_S UA_MS 1_Change_102221102720 OrORCOL A SOLUTIONS CHANGE ORDER 004 7.1. CONTRACT PRICE. The Contract Price in U.S. dollars is $16,151,937.61. Contract Price includes the Equipment, Software and Services provided under this Agreement, excluding applicable sales or similar taxes and freight chargers. Motorola has priced the Equipment, Software and Services as defined in the Exhibits. Any change to the quantities or scope defined in the Exhibits may affect the overall Contract Price. City of Fort Worth,Texas Page 6 of 33 Ft Worth_S UA_MS 1_Change_102221102720 OrORCIL A SOLUTIONS CHANGE ORDER 004 EXHIBIT C Payment Schedule Except for a payment that is due on the Effective date, Customer will make payments to Motorola in accordance with the contract payment terms. Customer will make payments when due in the form of a check, cashier's check, or wire transfer drawn on a U.S. financial institution and in accordance with the following: System Upgrade Agreement (SUAII)will be paid to Motorola annually at the beginning of each year as outlined in the table below. System Upgrade Agreement Price Year 1 2015 $200,210.47 Year 2 2016 $568,224.84 Year 3 2017 $922,471.11 Year 4 2018 $956,952.86 Year 5 2019 $1,070,925.86 Year 6 2020 $1,078,102.27 Year 7 2021 $1,124,522.79 Year 8 2022 $1,151,144.03 Year 9 2023 $1,279,011.00 Year 10 2024 $1,285,645.53 Year 11 2025 $1,280,853.70 Year 12 2026 $1,288,729.07 Year 13 2027 $1,298,935.79 Year 14 2028 $1,314,965.64 Year 15 2029 $1,331,242.65 Tota 1 $16,151,937.61 City of Fort Worth,Texas Page 7 of 33 Ft Worth_S UA_MS 1_Change_102221102720 OrORCIL A SOLUTIONS CHANGE ORDER 004 Exhibit D This configuration is to be reviewed annually on the contract renewal date. Any change in system configuration may require an Astro SUA II price adjustment Continued on Following Pages City of Fort Worth,Texas Page 8 of 33 Ft Worth_S UA_MS I_Change_102221102720 MOTOROLA SOLUTeONS CHANGE ORDER 004 Exhibit D: Tarrant County Sheriff's Office Equipment List (Updated to include 1 additional console) Mastersite Configuration TCSO Regional Partner Add On-Site/Dispatch only,hosted Master(YES=1,NO=0] 1 Master Site Configuration(M1,M2,M3,L1,L2,Kl,K2) #Total Master Sites/Zones(excluding Dark Master or DSR Master Sites) #of DSR Master Sites/Zones it of Dark Master Sites/Zones Mastersite/Zone Licenses and Features(Quantity) Phase 2 TDMA operation(7.x Trunking)(One per Zone) IV&D(Integrated Voice&Data](One per Zone) HPD(High Performance Data)(One per Zone) Conventional Data(One per Zone) CEN,CNI or IDS Firewalls-(One per Zone/Interface and per OTAR) CSMS(Core Security Mgmt Service)(One per System] Telephone Interconnect(One per system) ISSI-Total#of ISSI Servers/Applications InfoVista-Transport Network Performance Service(One per system] Information Assurance(IA]Master(One per Zone) Information Assurance(IA)Remote(One per Zone) KMF/OTAR(#of KMF servers/licenses) POP25/Presence Notifier Text Messaging Outdoor Location Network Management and MOSCAD NFM it of Total Network Management Clients(local) 1 it of Total Network Management Clients(remote) it MOSCAD NFM System(typically 1 per zone) #MOSCAD NFM RTU(typically 1 per site location) #MOSCAD NFM Clients/Licenses RF System it SmartX Site Converters #Non-Simulcast RF Sites(including co-located) #Simulcast Prime Sites(including co-located/redundant) it Simulcast Sub-Sites(including co-located) it Stations/Voice Repeaters-STR3000 #Stations/Voice Repeaters-QUANTAR #Stations/Voice Repeaters-GTR8000 Trunked FDMA it Stations/Voice Repeaters-GTR8000 Trunked TDMA it Stations/Voice Repeaters-GTR8000 Conventional/Satellite Receiver High Performance Data(HPD) #HPD Sites #HPD Stations Dispatch Consoles #of Dispatch Site Locations(including co-located] 1 it Console Ops-Gold Elite #Console Ops-MCC 7500 GPIOM #Console Ops-MCC 7500 VPM 7 it Conventional Channel Gateways(CCGW) 2 it Conventional Site Controllers(GCP 8000 Controller] 1 #Gold Elite Console Servers Logging #AIS(GPIOM) it AIS(VPM) #NICE IP Logging Recorder or Nice Logger MGEG #NICE Logger Replay/Inform Client Applications Fire Station Alerting(FSA) it FSA System(In Touch Upgrade) #FSA RTU(In Touch Upgrade) #FSA Clients(In Touch Upgrade) City of Fort Worth,Texas Page 9 of 33 Ft WOrth_SUA_MSI_Cha nge_102221102720 70MCLA SOLUTIONS CHANGE ORDER 004 Exhibit D: Netco Equipment List (Updated to include 1 additional console for Grapevine) Mastersite Configuration NETCO Regional Partner Add On-Site/Dispatch only,hosted Master(YES=1,NO=0) 1 Master Site Configuration(M1,M2,M3,L1,1.2,K1,K2) #Total Master Sites/Zones(excluding Dark Master or DSR Master Sites) #of DSR Master Sites/Zones #of Dark Master Sites/Zones Mastersite/Zone Licenses and Features(Quantity) Phase 2 TDMA operation(7.x Trunking)(One per Zone) IV&D(Integrated Voice&Data)(One per Zone) HPD(High Performance Data)(One per Zone) Conventional Data(One per Zone) CEN,CNI or IDS Firewalls-(One per Zone/Interface and per OTAR) CSMS(Core Security Mgmt Service)(One per System) Telephone Interconnect(One per system) ISSI-Total#of ISSI Servers/Applications InfoVista-Transport Network Performance Service(One per system) Information Assurance(IA]Master(One per Zone] Information Assurance(IA]Remote(One per Zone) KMF/OTAR(#of KMF servers/licenses] POP25/Presence Notifier Text Messaging Outdoor Location Network Management and MOSCAD NFM #of Total Network Management Clients(local] #of Total Network Management Clients(remote) 4 #MOSCAD NFM System(typically 1 per zone) #MOSCAD NFM RTU(typically 1 per site location) 8 #MOSCAD NFM Clients/Licenses RE System #SmartX Site Converters #Non-Simulcast RE Sites(including co-located) #Simulcast Prime Sites(including co-located/redundant] 1 #Simulcast Sub-Sites(including co-located) 3 #Stations/Voice Repeaters-STR 3000 #Stations/Voice Repeaters-QUANTAR #Stations/Voice Repeaters-GTR 8000 Trunked FDMA 27 #Stations/Voice Repeaters-GTR 8000 Trunked TDMA #Stations/Voice Repeaters-GTR 8000 Conventional/Satellite Receiver High Performance Data(HPD) #HPD Sites #HPD Stations Dispatch Consoles #of Dispatch Site Locations(including co-located] 4 #Console Ops-Gold Elite #Console Ops-MCC 7500 GPIOM #Console Ops-MCC 7500 VPM 19 #Conventional Channel Gateways(CCGW) 12 #Conventional Site Controllers(GCP 8000 Controller) 4 #Gold Elite Console Servers Logging #AIS(GPIOM] #AIS(VPM) #NICE IP Logging Recorder or Nice Logger MGEG 4 #NICE Logger Replay/Inform Client Applications 4 Fire Station Alerting(FSA) #FSA System(In Touch Upgrade) #FSA RTU(In Touch Upgrade) #FSA Clients(In Touch Upgrade] City of Fort Worth,Texas Page 10 of 33 Ft WOrth_SUA_MSI_Cha nge_102221102720 70MCLA SOLUTIONS CHANGE ORDER 004 Exhibit D: City of River Oaks Equipment List Mastersite Configuration River Oaks Regional Partner Add On-Site/Dispatch only,hosted Master(YES=1,NO=0) Master Site Configuration(M1,M2,M3,Ll,L2,Kl,K2) #Total Master Sites/Zones(excluding Dark Master or DSR Master Sites) #of DSR Master Sites/Zones #of Dark Master Sites/Zones Mastersite/Zone Licenses and Features(Quantity) Phase 2 TDMA operation(7.x Trunking)(One per Zone) IV&D(Integrated Voice&Data)(One per Zone) HPD(High Performance Data)(One per Zone) Conventional Data(One per Zone) CEN,CNI or IDS Firewalls-(One per Zone/Interface and per OTAR) CSMS(Core Security Mgmt Service)(One per System) Telephone Interconnect(One per system) ISSI-Total#of ISSI Servers/Applications InfoVista-Transport Network Performance Service(One per system) Information Assurance(IA)Master(One per Zone) Information Assurance(IA)Remote(One per Zone) KMF/OTAR(#of KMF servers/licenses) POP25/Presence Notifier Text Messaging Outdoor Location Network Management and MOSCAD NFM #of Total Network Management Clients(local) #of Total Network Management Clients(remote) #MOSCAD NFM System(typically 1 per zone) #MOSCAD NFM RTU(typically 1 per site location) #MOSCAD NFM Clients/Licenses RF System #SmartX Site Converters #Non-Simulcast RF Sites(including co-located) #Simulcast Prime Sites(including co-located/redundant) #Simulcast Sub-Sites(including co-located) #Stations/Voice Repeaters-STR 3000 #Stations/Voice Repeaters-QUANTAR #Stations/Voice Repeaters-GTR 8000 Trunked FDMA #Stations/Voice Repeaters-GTR 8000 Trunked TDMA #Stations/Voice Repeaters-GTR 8000 Conventional/Satellite Receiver High Performance Data(HPD) #HPD Sites #HPD Stations Dispatch Consoles #of Dispatch Site Locations(including co-located) 1 #Console Ops-Gold Elite #Console Ops-MCC 7500 GPIOM #Console Ops-MCC 7500 VPM 2 #Conventional Channel Gateways(CCGW) 2 #Conventional Site Controllers(GCP 8000 Controller) #Gold Elite Console Servers Logging #AIS(GPIOM) #AIS(VPM) #NICE IP Logging Recorder or Nice Logger MGEG #NICE Logger Replay/Inform Client Applications Fire Station Alerting(FSA) #FSA System(In Touch Upgrade) #FSA RTU(In Touch Upgrade) #FSA Clients(In Touch Upgrade) City of Fort Worth,Texas Page 11 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 M070MOLA SOLUTIONS CHANGE ORDER 004 Exhibit D: City of Crowley Equipment Mastersite Configuration Crowley Regional Partner Add On-Site/Dispatch only,hosted Master(YES=1,NO=0) Master Site Configuration[MI,M2,M3,L1,L2,K1,K2] #Total Master Sites/Zones(excluding Dark Master or DSR Master Sites) #of DSR Master Sites/Zones #of Dark Master Sites/Zones Mastersite/Zone Licenses and Features(Quantity) Phase 2 TDMA operation(7.x Trunking)(One per Zone] IV&D(Integrated Voice&Data)(One per Zone) HPD(High Performance Data)(One per Zone) Conventional Data(One per Zone] CEN,CNI or IDS Firewalls-(One per Zone/Interface and per OTAR] CSMS(Core Security Mgmt Service)(One per System) Telephone Interconnect(One per system) ISSI-Total#of ISSI Servers/Applications InfoVista-Transport Network Performance Service(One per system) Information Assurance(IA)Master(One per Zone) Information Assurance(IA)Remote(One per Zone) KMF/OTAR(#of KMF servers/licenses] POP25/Presence Notifier Text Messaging Outdoor Location Network Management and MOSCAD NFM #of Total Network Management Clients(local) #of Total Network Management Clients(remote) #MOSCAD NFM System(typically 1 per zone) #MOSCAD NFM RTU(typically 1 per site location) #MOSCAD NFM Clients/Licenses RF System #SmartX Site Converters #Non-Simulcast RF Sites(including co-located] #Simulcast Prime Sites(including co-located/redundant) #Simulcast Sub-Sites(including co-located) #Stations/Voice Repeaters-STR 3000 #Stations/Voice Repeaters-QUANTAR #Stations/Voice Repeaters-GTR 8000 Trunked FDMA #Stations/Voice Repeaters-GTR 8000 Trunked TDMA #Stations/Voice Repeaters-GTR 8000 Conventional/Satellite Receiver High Performance Data{HPD) #HPD Sites #HPD Stations Dispatch Consoles #of Dispatch Site Locations(including co-located) 1 #Console Ops-Gold Elite #Console Ops-MCC 7500 GPIOM #Console Ops-MCC 7500 VPM 2 #Conventional Channel Gateways(CCGW) 2 #Conventional Site Controllers(GCP 8000 Controller) #Gold Elite Console Servers Logging #AIS(GPIOM) it AIS(VPM) #NICE IP Logging Recorder or Nice Logger MGEG #NICE Logger Replay/Inform Client Applications Eire Station Alerting(FSA) #FSA System(In Touch Upgrade) #FSA RTU(In Touch Upgrade) #FSA Clients(In Touch Upgrade) City of Fort Worth,Texas Page 12 of 33 Ft WOrth_SUA_MSI_Cha nge_102221102720 MOTOROLA SOLUTeONS CHANGE ORDER 004 Exhibit D: City of Fort Worth Mastersite Configuration FW Regional Partner Add On-Site/Dispatch only,hosted Master(YES=1,NO=0) Master Site Configuration(M1,M2,M3,L1,L2,K1,K2) M3 #Total Master Sites/Zones(excluding Dark Master or DSR Master Sites) 1 it of DSR Master Sites/Zones #of Dark Master Sites/Zones Mastersite/Zone Licenses and Features{Quantity) Phase 2 TDMA operation(7.x Trunking)(One per Zone) IV&D(Integrated Voice&Data)(One per Zone) 1 HPD(High Performance Data)(One per Zone) Conventional Data(One per Zone) CEN,CNI or IDS Firewalls-(One per Zone/Interface and per OTAR) 1 CSMS(Core Security Mgmt Service)(One per System) 1 Telephone Interconnect(One per system) ISSI-Total#of ISSI Servers/Applications 1 InfoVista-Transport Network Performance Service(One per system) Information Assurance(IA)Master(One per Zone) Information Assurance(IA)Remote(One per Zone) KMF/OTAR(#of KMF servers/licenses) 1 POP25/Presence Notifier 1 Text Messaging Outdoor Location Network Management and MOSCAD NFM #of Total Network Management Clients(local) 2 it of Total Network Management Clients(remote) 3 it MOSCAD NFM System(typically 1 per zone) 1 #MOSCAD NFM RTU(typically 1 per site location) 15 #MOSCAD NFM Clients/Licenses 3 RF System #SmartX Site Converters it Non-Simulcast RF Sites(including co-located) 1 #Simulcast Prime Sites(including co-located/redundant) 2 it Simulcast Sub-Sites(including co-located) 12 #Stations/Voice Repeaters-STR 3000 it Stations/Voice Repeaters-QUANTAR #Stations/Voice Repeaters-GTR 8000 Trunked FDMA 244 it Stations/Voice Repeaters-GTR 8000 Trunked TDMA #Stations/Voice Repeaters-GTR 8000 Conventional/Satellite Receiver High Performance Data(HPD) #HPD Sites #HPD Stations Dispatch Consoles #of Dispatch Site Locations(including co-located) 3 it Console Ops-Gold Elite #Console Ops-MCC 7500 GPIOM it Console Ops-MCC 7500 VPM 43 #Conventional Channel Gateways(CCGW) 14 it Conventional Site Controllers(GCP 8000 Controller) 2 #Gold Elite Console Servers Logging #AIS(GPIOM) it AIS(VPM) 1 #NICE IP Logging Recorder or Nice Logger MGEG 0 #NICE Logger Replay/Inform Client Applications 0 Fire Station Alerting(FSA) #FSA System(In Touch Upgrade) #FSA RTU(In Touch Upgrade) #FSA Clients(In Touch Upgrade) City of Fort Worth,Texas Page 13 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 MOTOROLA SOLUTIONS CHANGE ORDER 004 Exhibit D Midlothian /Ellis Mastersite Configuration Ellis County RF Regional Partner Add On-Site/Dispatch only,hosted Master(YES=1,NO=0) Master Site Configuration(M1,M2,M3,L1,L2,K1,K2) #Total Master Sites/Zones(excluding Dark Master or DSR Master Sites) #of DSR Master Sites/Zones It of Dark Master Sites/Zones Mastersite/Zone Licenses and Features(Quantity) Phase 2 TDMA operation(7.x Trunking)(One per Zone) IV&D(Integrated Voice&Data)(One per Zone) HPD(High Performance Data)(One per Zone) Conventional Data(One per Zone) CEN,CNI or IDS Firewalls-(One per Zone/Interface and per OTAR) CSMS(Core Security Mgmt Service)(One per System) Telephone Interconnect(One per system) ISSI-Total#of ISSI Servers/Applications InfoVista-Transport Network Performance Service(One per system) Information Assurance(IA)Master(One per Zone) Information Assurance(IA)Remote(One per Zone) KMF/OTAR(#of KMF servers/licenses) POP25/Presence Notifier Text Messaging Outdoor Location Network Management and MOSCAD NFM #of Total Network Management Clients(local) It of Total Network Management Clients(remote) It MOSCAD NFM System(typically 1 per zone) #MOSCAD NFM RTU(typically 1 per site location) #MOSCAD NFM Clients/Licenses RF System #SmartX Site Converters #Non-Simulcast RF Sites(including co-located) #Simulcast Prime Sites(including co-located/redundant) #Simulcast Sub-Sites(including co-located) 2 #Stations/Voice Repeaters-STR 3000 12 #Stations/Voice Repeaters-QUANTAR It Stations/Voice Repeaters-GTR 8000 Trunked FDMA #Stations/Voice Repeaters-GTR 8000 Trunked TDMA It Stations/Voice Repeaters-GTR 8000 Conventional/Satellite Receiver High Performance Data(HPD) #HPD Sites #HPD Stations Dispatch Consoles #of Dispatch Site Locations(including co-located) #Console Ops-Gold Elite #Console Ops-MCC 7500 GPIOM It Console Ops-MCC 7500 VPM #Conventional Channel Gateways(CCGW) It Conventional Site Controllers(GCP 8000 Controller) #Gold Elite Console Servers Logging #AIS(GPIOM) #AIS(VPM) #NICE IP Logging Recorder or Nice Logger MGEG #NICE Logger Replay/Inform Client Applications Fire Station Alerting(FSA) #FSA System(In Touch Upgrade) It FSA RTU(In Touch Upgrade) #FSA Clients(In Touch Upgrade) City of Fort Worth,Texas Page 14 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 OrOROLA SOLUTIONS CHANGE ORDER 004 Exhibit D Midlothian/Ellis County Dispatch Mastersite Configuration Ellis County Dispatch Regional Partner Add On-Site/Dispatch only,hosted Master(YES=1,NO=O) Master Site Configuration(M1,M2,M3,L1,L2,K1,K2) it Total Master Sites/Zones(excluding Dark Master or DSR Master Sites) #of DSR Master Sites/Zones #of Dark Master Sites/Zones Mastersite/Zone Licenses and Features(Quantity) Phase 2 TDMA operation(7.x Trunking)(One per Zone) IV&D(Integrated Voice&Data)(One per Zone) HPD(High Performance Data)(One per Zone) Conventional Data(One per Zone) CEN,CNI or IDS Firewalls-(One per Zone/Interface and per OTAR) CSMS(Core Security Mgmt Service)(One per System) Telephone Interconnect(One per system) ISSI-Total it of ISSI Servers/Applications InfoVista-Transport Network Performance Service(One per system) Information Assurance(IA)Master(One per Zone) Information Assurance(IA)Remote(One per Zone) KMF/OTAR(#of KMF servers/licenses) POP25/Presence Notifier Text Messaging Outdoor Location Network Management and MOSCAD NFM #of Total Network Management Clients(local) #of Total Network Management Clients(remote) #MOSCAD NFM System(typically 1 per zone) it MOSCAD NFM RTU(typically 1 per site location) #MOSCAD NFM Clients/Licenses RF System #SmartX Site Converters it Non-Simulcast RF Sites(including co-located) #Simulcast Prime Sites(including co-located/redundant] #Simulcast Sub-Sites(including co-located) #Stations/Voice Repeaters-STR 3000 #Stations/Voice Repeaters-QUANTAR #Stations/Voice Repeaters-GTR 8000 Trunked FDMA #Stations/Voice Repeaters-GTR 8000 Trunked TDMA it Stations/Voice Repeaters-GTR 8000 Conventional/Satellite Receiver High Performance Data(HPD) #HPD Sites #HPD Stations Dispatch Consoles #of Dispatch Site Locations(including co-located) 1 #Console Ops-Gold Elite #Console Ops-MCC 7500 GPIOM #Console Ops-MCC 7500 VPM 6 it Conventional Channel Gateways(CCGW) #Conventional Site Controllers(GCP 8000 Controller] #Gold Elite Console Servers Logging #AIS(GPIOM] #AIS(VPM) #NICE IP Logging Recorder or Nice Logger MGEG if NICE Logger Replay/Inform Client Applications Fire Station Alerting(FSA) #FSA System(In Touch Upgrade) #FSA RTU(In Touch Upgrade) #FSA Clients(In Touch Upgrade) City of Fort Worth,Texas Page 15 of 33 Ft Wbrth_SUA_MSI_Cha nge_102221102720 MOTOROLA SOLUTlONS CHANGE ORDER 004 Exhibit D Midlothian /Waxahachie Mastersite Configuration Waxahachi e Regional Partner Add On-Site/Dispatch only,hosted Master(YES-1,NO-0) Master Site Configuration(M1,M2,M3,L1,L2,K1,K2) #Total Master Sites/Zones(excluding Dark Master or DSR Master Sites) #of DSR Master Sites/Zones #of Dark Master Sites/Zones Mastersite/Zone Licenses and Features(Quantity) Phase 2 TDMA operation(7.x Trunking)(One per Zone) IV&D(Integrated Voice&Data)(One per Zone) HPD(High Performance Data)(One per Zone) Conventional Data(One per Zone) CEN,CNI or IDS Firewalls-(One per Zone/Interface and per OTAR) CSMS(Core Security Mgmt Service)(One per System) Telephone Interconnect(One per system) ISSI-Total#of ISSI Servers/Applications InfoVista-Transport Network Performance Service(One per system) Information Assurance(IA)Master(One per Zone) Information Assurance(IA)Remote(One per Zone) KMF/OTAR(#of KMF servers/licenses) POP25/Presence Notifier Text Messaging Outdoor Location Network Management and MOSCAD NFM #of Total Network Management Clients(local] #of Total Network Management Clients[remote] it MOSCAD NFM System(typically 1 per zone) #MOSCAD NFM RTU(typically 1 per site location) #MOSCAD NFM Clients/Licenses RF System #SmartX Site Converters #Non-Simulcast RF Sites(including co-located) #Simulcast Prime Sites(including co-located/redundant) #Simulcast Sub-Sites(including co-located) 1 #Stations/Voice Repeaters-STR 3000 6 #Stations/Voice Repeaters-QUANTAR #Stations/Voice Repeaters-GTR 8000 Trunked FDMA #Stations/Voice Repeaters-GTR 8000 Trunked TDMA it Stations/Voice Repeaters-GTR 2000 Conventional/Satellite Receiver High Performance Data(HPD) #HPD Sites #HPD Stations Dispatch Consoles #of Dispatch Site Locations(including co-located) it Console Ops-Gold Elite it Console Ops-MCC 7500 GPIOM #Console Ops-MCC 7500 VPM #Conventional Channel Gateways(CCGW) #Conventional Site Controllers(GCP 8000 Controller) #Gold Elite Console Servers Logging #AIS(GPIOM) #AIS(VPM) #NICE IP Logging Recorder or Nice Logger MGEG #NICE Logger Replay/Inform Client Applications Fire Station Alerting(FSA) #FSA System(In Touch Upgrade) it FSA RTU(In Touch Upgrade) #FSA Clients(In Touch Upgrade) City of Fort Worth,Texas Page 16 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 MOTOROLA SOLUTlONS CHANGE ORDER 004 Exhibit D Midlothian /Ennis Mastersite Configuration Ennis Regional Partner Add On-Site/Dispatch only,hosted Master(YES=1,NO=0) Master Site Configuration(MI,M2,M3,L1,L2,K1,K2) #Total Master Sites/Zones(excluding Dark Master or DSR Master Sites) It of DSR Master Sites/Zones #of Dark Master Sites/Zones Mastersite/Zone Licenses and Features(Quantity) Phase 2 TDMA operation(7.x Trunking)(One per Zone) IV&D(Integrated Voice&Data)(One per Zone) HPD(High Performance Data)(One per Zone) Conventional Data(One per Zone) CEN,CNI or IDS Firewalls-(One per Zone/Interface and per OTAR] CSMS(Core Security Mgmt Service)(One per System) Telephone Interconnect(One per system) ISSI-Total#of ISSI Servers/Applications InfoVista-Transport Network Performance Service(One per system) Information Assurance(IA)Master(One per Zone) Information Assurance(IA)Remote(One per Zone) KMF/OTAR(#of KMF servers/licenses) POP25/Presence Notifier Text Messaging Outdoor Location Network Management and MOSCAD NFM #of Total Network Management Clients(local) #of Total Network Management Clients(remote) #MOSCAD NFM System(typically 1 per zone) #MOSCAD NFM RTU(typically 1 per site location) #MOSCAD NFM Clients/Licenses RF System #SmartX Site Converters #Non-Simulcast RF Sites(including co-located) #Simulcast Prime Sites(including co-located/redundant) #Simulcast Sub-Sites(including co-located) #Stations/Voice Repeaters-STR 3000 #Stations/Voice Repeaters-QUANTAR #Stations/Voice Repeaters-GTR 8000 Trunked FDMA #Stations/Voice Repeaters-GTR 8000 Trunked TDMA #Stations/Voice Repeaters-GTR 8000 Conventional/Satellite Receiver High Performance Data(HPD) #HPD Sites #HPD Stations Dispatch Consoles #of Dispatch Site Locations(including co-located) 1 #Console Ops-Gold Elite #Console Ops-MCC 7500 GPIOM #Console Ops-MCC 7500 VPM 2 #Conventional Channel Gateways(CCGW) 1 #Conventional Site Controllers(GCP 8000 Controller] #Gold Elite Console Servers Logging #AIS(GPIOM) #AIS(VPM) #NICE IP Logging Recorder or Nice Logger MGEG #NICE Logger Replay/Inform Client Applications Fire Station Alerting(FSA) #FSA System(In Touch Upgrade) #FSA RTU(In Touch Upgrade) #FSA Clients(In Touch Upgrade) City of Fort Worth,Texas Page 17 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 OrORCIL A SOLUTIONS CHANGE ORDER 004 Exhibit D Tarranty RBU NE& NW Tarrant Mastersite Configuration RBU NE& NW Regional Partner Add On-Site/Dispatch only,hosted Master(YES=1,NO=0) Master Site Configuration(M1,M2,M3,L1,L2,K1,K2) #Total Master Sites/Zones(excluding Dark Master or DSR Master Sites) #of DSR Master Sites/Zones #of Dark Master Sites/Zones Mastersite/Zone Licenses and Features(Quantity) Phase 2 TDMA operation(7.x Trunking)(One per Zone) IV&D(Integrated Voice&Data)(One per Zone) HPD(High Performance Data)(One per Zone) Conventional Data(One per Zone) CEN,CNI or IDS Firewalls-(One per Zone/Interface and per OTAR) CSMS(Core Security Mgmt Service)(One per System) Telephone Interconnect(One per system) ISSI-Total#of ISSI Servers/Applications InfoVista-Transport Network Performance Service(One per system) Information Assurance(IA)Master(One per Zone) Information Assurance(IA)Remote(One per Zone) KMF/OTAR(#of KMF servers/licenses) POP25/Presence Notifier Text Messaging Outdoor Location Network Management and MOSCAD NFM #of Total Network Management Clients(local) #of Total Network Management Clients(remote) #MOSCAD NFM System(typically 1 per zone) #MOSCAD NFM RTU(typically 1 per site location) #MOSCAD NFM Clients/Licenses RF System #SmartX Site Converters #Non-Simulcast RF Sites(including co-located) #Simulcast Prime Sites(including co-located/redundant) #Simulcast Sub-Sites(including co-located) #Stations/Voice Repeaters-STR 3000 #Stations/Voice Repeaters-QUANTAR #Stations/Voice Repeaters-GTR 8000 Trunked FDMA #Stations/Voice Repeaters-GTR 8000 Trunked TDMA #Stations/Voice Repeaters-GTR 8000 Conventional/Satellite Receiver High Performance Data(HPD] #HPD Sites #HPD Stations Dispatch Consoles #of Dispatch Site Locations(including co-located) 2 #Console Ops-Gold Elite #Console Ops-MCC 7500 GPIOM #Console Ops-MCC 7500 VPM 14 #Conventional Channel Gateways(CCGW) 2 #Conventional Site Controllers(GCP 8000 Controller) 2 #Gold Elite Console Servers Logging #AIS(GPIOM) #AIS(VPM) #NICE IP Logging Recorder or Nice Logger MGEG #NICE Logger Replay/Inform Client Applications Fire Station Alerting(FSA) #FSA System(In Touch Upgrade) #FSA RTU(In Touch Upgrade) #FSA Clients(In Touch Upgrade) City of Fort Worth,Texas Page 18 of 33 Ft WOrth_SUA_MSI_Cha nge_102221102720 MOTOR LA SOLUTIONS CHANGE ORDER 004 Exhibit D Tarrant"U S Mastersite Configuration Tarrant RBU S Regional Partner Add On-Site/Dispatch only,hosted Master(YES=1,NO=0) Master Site Configuration(MI,M2,M3,L1,L2,K1,K23 #Total Master Sites/Zones(excluding Dark Master or DSR Master Sites) #of DSR Master Sites/Zones #of Dark Master Sites/Zones Mastersite/Zone Licenses and Features(Quantity) Phase 2 TDMA operation(7.x Trunking)(One per Zone) IV&D(Integrated Voice&Data)(One per Zone) HPD[High Performance Data)(One per Zone) Conventional Data(One per Zone) CEN,CNI or IDS Firewalls-(One per Zone/Interface and per OTAR) CSMS(Core Security Mgmt Service)(One per System) Telephone Interconnect(One per system) ISSI-Total#of ISSI Servers/Applications Info Vista-Transport Network Performance Service[One per system) Information Assurance(IA)Master(One per Zone) Information Assurance(IA)Remote[One per Zone) KMF/OTAR(#of KMF servers/licenses) POP25/Presence Notifier Text Messaging Outdoor Location Network Management and MOSCAD NFM #of Total Network Management Clients(local) #of Total Network Management Clients(remote) #MOSCAD NFM System(typically 1 per zone) #MOSCAD NFM RTU(typically 1 per site location) #MOSCAD NFM Clients/Licenses RF System #SmartX Site Converters #Non-Simulcast RF Sites(including co-located) #Simulcast Prime Sites(including co-located/redundant) #Simulcast Sub-Sites(including co-located) #Stations/Voice Repeaters-STR3000 #Stations/Voice Repeaters-QUANTAR #Stations/Voice Repeaters-GTR 8000 Trunked FDMA #Stations/Voice Repeaters-GTR 8000 Trunked TDMA #Stations/Voice Repeaters-GTR 8000 Conventional/Satellite Receiver High Performance Data(HPD) #HPD Sites #HPD Stations Dispatch Consoles #of Dispatch Site Locations(including co-located) 1 #Console Ops-Gold Elite #Console Ops-MCC 7500 GPIOM #Console Ops-MCC 7500 VPM 6 #Conventional Channel Gateways[CCGW) 2 #Conventional Site Controllers(GCP 8000 Controller) 1 #Gold Elite Console Servers Logging #AIS(GPIOM) #AIS(VPM) #NICE IP Logging Recorder or Nice Logger MGEG #NICE Logger Replay/Inform Client Applications Fire Station Alerting(FSA) #FSA System(In Touch Upgrade) #FSA RTU(In Touch Upgrade) #FSA Clients(In Touch Upgrade) City of Fort Worth,Texas Page 19 of 33 Ft WOrth_SUA_MSI_Cha nge_102221102720 OrORCIL A SOLUTIONS CHANGE ORDER 004 Exhibit D Everman Mastersite Configuration Everman Regional Partner Add On-Site/Dispatch only,hosted Master(YES=1,NO=0) Master Site Configuration(MI,M2,M3,Ll,L2,Kl,K2) #Total Master Sites/Zones(excluding Dark Master or DSR Master Sites) #of DSR Master Sites/Zones #of Dark Master Sites/Zones Mastersite/Zone Licenses and Features(Quantity) Phase 2 TDMA operation(7.x Trunking)(One per Zone) IV&D(Integrated Voice&Data)(One per Zone) HPD(High Performance Data](One per Zone) Conventional Data(One per Zone) CEN,CNI or IDS Firewalls-(One per Zone/Interface and per OTAR) CSMS(Core Security Mgmt Service](One per System) Telephone Interconnect(One per system) ISSI-Total#of ISSI Servers/Applications Info Vista-Transport Network Performance Service(One per system] Information Assurance(IA)Master(One per Zone) Information Assurance(IA)Remote(One per Zone) KMF/OTAR(#of KMF servers/licenses) POP25/Presence Notifier Text Messaging Outdoor Location Network Management and MOSCAD NFM #of Total Network Management Clients(local) #of Total Network Management Clients(remote) #MOSCAD NFM System(typically 1 per zone] #MOSCAD NFM RTU(typically 1 per site location) #MOSCAD NFM Clients/Licenses RF System #SmartX Site Converters #Non-Simulcast RF Sites(including co-located] #Simulcast Prime Sites(including co-located/redundant) #Simulcast Sub-Sites(including co-located) #Stations/Voice Repeaters-STR 3000 #Stations/Voice Repeaters-QUANTAR #Stations/Voice Repeaters-GTR 8000 Trunked FDMA #Stations/Voice Repeaters-GTR 8000 Trunked TDMA #Stations/Voice Repeaters-GTR 8000 Conventional/Satellite Receiver High Performance Data(HPD) #HPD Sites #HPD Stations Dispatch Consoles #of Dispatch Site Locations(including co-located] 1 #Console Ops-Gold Elite #Console Ops-MCC 7500 GPIOM #Console Ops-MCC 7500 VPM 2 #Conventional Channel Gateways(CCGW) 2 #Conventional Site Controllers(GCP 8000 Controller] 1 #Gold Elite Console Servers Logging #AIS(GPIOM) #AIS(VPM) #NICE IP Logging Recorder or Nice Logger MGEG #NICE Logger Replay/Inform Client Applications Fire Station Alerting(FSA) #FSA System(In Touch Upgrade] #FSA RTU(In Touch Upgrade) #FSA Clients(In Touch Upgrade) City of Fort Worth,Texas Page 20 of 33 Ft WOrth_SUA_MSI_Cha nge_102221102720 MOTOROLA SOLUTeONS CHANGE ORDER 004 Exhibit D Sansom Park Mastersite Configuration Sansom Park Regional Partner Add On-Site/Dispatch only,hosted Master(YES=1,NO=0) Master Site Configuration(M1,M2,M3,L1,L2,K1,K2) #Total Master Sites/Zones(excluding Dark Master or DSR Master Sites) #of DSRMaster Sites/Zones #of Dark Master Sites/Zones Mastersite/Zone Licenses and Features(Quantity) Phase 2 TDMA operation(7.x Trunking)(One per Zone) IV&D(Integrated Voice&Data)(One per Zone) HPD(High Performance Data)(One per Zone] Conventional Data(One per Zone) CEN,CNI or IDS Firewalls-(One per Zone/Interface and per OTAR) CSMS(Core Security Mgmt Service)(One per System) Telephone Interconnect(One per system) ISSI-Total#of ISSI Servers/Applications InfoVista-Transport Network Performance Service(One per system) Information Assurance(IA)Master(One per Zone) Information Assurance(IA)Remote(One per Zone) KMF/OTAR(#of KMF servers/licenses) POP25/Presence Notifier Text Messaging Outdoor Location Network Management and MOSCAD NFM #of Total Network Management Clients(local] #of Total Network Management Clients(remote] it MOSCAD NFM System(typically 1 per zone) it MOSCAD NFM RTU(typically 1 per site location) #MOSCAD NFM Clients/Licenses RF System #SmartX Site Converters #Non-Simulcast RF Sites(including co-located) #Simulcast Prime Sites(including co-located/redundant) #Simulcast Sub-Sites(including co-located) #Stations/Voice Repeaters-STR 3000 #Stations/Voice Repeaters-QUANTAR #Stations/Voice Repeaters-GTR 8000 Trunked FDMA #Stations/Voice Repeaters-GTR 8000 TrunkedTDMA #Stations/Voice Repeaters-GTR 8000 Conventional/Satellite Receiver High Performance Data(HPD) #HPD Sites #HPD Stations Dispatch Consoles #of Dispatch Site Locations(including co-located) 1 #Console Ops-Gold Elite #Console Ops-MCC 7500 GPIOM #Console Ops-MCC 7500 VPM 2 #Conventional Channel Gateways(CCGW) 1 #Conventional Site Controllers(GCP 8000 Controller] 1 #Gold Elite Console Servers Logging #AIS(GPIOM) #AIS(VPM) #NICE IP Logging Recorder or Nice Logger MGEG #NICE Logger Replay/Inform Client Applications Fire Station Alerting(FSA) #FSA System(In Touch Upgrade) #FSA RTU(In Touch Upgrade] #FSA Clients(In Touch Upgrade) City of Fort Worth,Texas Page 21 of 33 Ft WOrth_SUA_MSI_Cha nge_102221102720 OrOR L,� GLUTIO CHANGE ORDER 004 CirrusCentral Management SUA Statement of Work CirrusCentral Management and Call Processing Overview 1. Cloud-based P25 Solutions Motorola Solutions continues to make advancements in technologies to bring value to our customers. As Motorola Solutions maintains its P25 technologies, cloud-based technologies will be part of Motorola Solutions' roadmap and may be subject to additional cloud terms and conditions. CirrusCentral is a new suite of capabilities for the ASTRO 25 platform. This Statement of Work (SOW) outlines the roles and responsibilities for current and future CirrusCentral Cloud technologies and deployments as part of the SUA deliverables. 2. Enablement of Cloud Technologies via the System Upgrade Agreement (SUA) Cloud technologies enable the delivery of additional functionality through frequent updates ensuring the latest in ASTRO 25 patching and features are available at all times. Cirrus also provides insight into network fault and performance management. As part of recurring updates to the cloud infrastructure, the security posture of the core is enhanced through the security patching delivered as-needed and the use of world class cloud monitoring tools. Enablement of these technologies will be delivered via the SUA and planned for implementation during the upgrade planning process at the time of the next upgrade beyond the ASTRO 25 7.18 release. Future upgrades will contain an increasing migration of capabilities of ASTRO 25 to the cloud. To provide end-to-end operation and availability of the ASTRO 25 P25 system, and align the network with Cirrus Cloud technologies, Motorola Solutions will continue to provide upgrades to equipment located at Customer sites, as necessary, following deployment of cloud technology, per the existing SUA contract. Equipment Requirements The equipment identified in this section is the minimum required for Cirrus operation. In the event of additional Customer requirements, this list may be expanded. City of Fort Worth,Texas Page 22 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 0 MOTOROLA SOLUTeONS CHANGE ORDER 004 During the Customer's subscription, hardware upgrades such as end of life or hardware obsolescence, and associated implementation services, will be provided to continue operations as necessitated by the latest CirrusCentral Management updates. Motorola Solutions will provide the Customer with the hardware and software refreshes at the cadence specified in the existing SUA agreement. Motorola Solutions will provide certified hardware version updates and/or replacements necessary to upgrade the system with an equivalent level of functionality. Hardware will be upgraded and/or replaced if required to maintain the existing features and functionality. Any updates to hardware versions and/or replacement hardware required to support new features or those not specifically required to maintain existing functionality are not included. Cirrus Platform Hardware Components • This equipment will be deployed as necessary as part of an on-going SUA agreement: • CirrusNode - Edge Compute device. • Cloud Firewall. • Hub Site Router. • Hub Site Switch. • LTE Backhaul Router. Deployed equipment will be owned by the Customer. For all non-cloud P25 equipment and software, the terms of the existing SUA still apply. 4. Installation 1. Preparation Operation of CirrusCentral Management requires a minimum ASTRO 25 infrastructure software version and specific hardware components including the following: • ASTRO 25 version 7.18 or later. • Northbound Interface and Provisioning Manager Interface licenses. • DMZ Firewall and DMZ SW. • Internetworking Firewall. Configuration for Cirrus System Management Once the CirrusCentral Management specific hardware components are available, network configurations must be added to the ASTRO 25 system. A Motorola Solutions System Technologist will install and configure these items during the deployment. The configuration should take no longer than a few hours onsite, and sign-off will be achieved when the success criteria are met. City of Fort Worth,Texas Page 23 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 07 JR L,� SOLUTIONS CHANGE ORDER 004 3. Backhaul Connection to the Cirrus Platform There are multiple options to connect the Customer's site to the CirrusCentral Management platform. These include the following: • Verizon 4G LTE Provided by Motorola Solutions — Complimentary modem is provided to the Customer at time of installation. Subject to the Terms and Conditions of the Agreement and the Verizon Service Terms Addendum. • Existing NOC Connection Provided by Motorola Solutions —Where the capability and bandwidth exist, at Motorola Solutions' discretion, this connection may be used. • Motorola Solutions ASTRO 25 Connectivity Service (ACS) —This option may be chosen as part of a more complete backhaul solution for the whole network and is subject to the terms and conditions of the Agreement and the Transport Connectivity Addendum. • Customer-Provided —The Customer may provide an alternative connection, which should be active prior to CirrusCentral Management installation. F Operation Following sign off, the Cirrus cloud component(s) will be operational in the Customer's network. 6. Roles and Responsibilities For each element of functionality delivered within the cloud, the roles and responsibilities of Motorola Solutions and the Customer may change from existing agreements. The following indicate roles and responsibilities for all current and future elements migrated to the cloud. Motorola Solutions Responsibilities Preparation • Schedule a kick-off call between Customer and Motorola Solutions project managers. • Establish a communications plan. • Review project work plan, schedule, and resources. • Provide standard product collateral, including Command Central Admin Guide, Video Tutorials, and FAQ Document. City of Fort Worth,Texas Page 24 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 MOTOROLA SOLUTeONS CHANGE ORDER 004 • Review the current ASTRO 25 system and document the availability and configuration of the components required for CirrusCentral Management deployment. • Identify any software upgrades or additional equipment required to support CirrusCentral Management. • Identify additional telecommunications requirements for connectivity to the CirrusCentral Management cloud platform where necessary. Configuration • Prepare CirrusCentral Node(s) prior to installation. • Install Hardware (rack mount server) on ASTRO 25 Customer Enterprise Network (CEN). • Configure ASTRO 25 components to allow access to CirrusCentral Management hardware. • Configure firewall. • Create a CirrusCentral Management user account in Active Directory (AD). • Upload Provisioning Manager Interface (PMI) and North Bound Interface (NBI) Licenses to ASTRO 25 License Manager. • Configure Provisioning Manager. • Configure Northbound Interface (NBI). • Where necessary, deploy and configure any additional telecommunications equipment for connectivity to the CirrusCentral Management cloud platform. • Verify project deliverables have been received by the Customer's Project Manager. • Confirm with Customer that CirrusCentral Management is available for the Customer's beneficial use. Training • Provide the Customer access to all training videos for CirrusCentral Management. • Provide the Customer frequently asked questions and help guide. Operation City of Fort Worth,Texas Page 25 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 MOTOROLA SOLUTeONS CHANGE ORDER 004 • Provide authorized access to CirrusCentral Management via an identity management system. • Maintain, update, and monitor the CirrusCentral Management cloud platform including the on- premise CirrusCentral Management hardware where applicable. • Maintain and monitor any additional telecommunications equipment and links required for connectivity to the CirrusCentral Management cloud where necessary. • Deliver regular feature and security updates to the CirrusCentral Management platform. Updates will be notified using the CirrusCentral Portal. • Provide technical support, security control, and service improvements related to CirrusCentral Management cloud elements. Customer Data may be accessed by Motorola Solutions employees residing outside of the Customer's country for the sole purpose of providing such support. Exclusions • Motorola Solutions support for Customer- provided connectivity to the cloud application. • Non-CirrusCentral Management related infrastructure configuration changes including software, security, and antivirus patches. Customer Responsibilities Preparation • Coordinate and schedule hardware installation to minimize the impact on production operation. • Coordinate with Motorola Solutions to schedule and engage the appropriate Motorola Solutions resources for a hardware upgrade. Provide rack location and power for where CirrusCentral Management hardware can reside at the Customer's master site. Two Rack Units (RUs) of space for each direct connect set-up. Minimum four RUs of space for a hub connect setup. Additional space will be City of Fort Worth,Texas Page 26 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 MOTOROLA SOLUTeONS CHANGE ORDER 004 calculated based on how many sites the Customer will be connecting to the cloud. Load Northbound Interface and Provisioning Manager interface entitlements to the Customer's system. Configuration • Work with Motorola Solutions to deploy all integrated hardware components of the solution within the Customer environment and maintain in good working condition. • Network Administrator to provide access to the on-premise configuration applications (UEM, PM, AD). • Provide Motorola Solutions with upgrade completion sign off. • Network Administrator to provide access to the DMZ firewall for configuration. • Provide confirmation of receipt of project deliverables with the Motorola Solutions Project Manager. Training • All resources who will be using CirrusCentral Management will review training materials. Operation • Maintain all hardware and ASTRO 25 system on a supported version. • Cooperate with Motorola Solutions and perform all acts that are reasonable or necessary to enable Motorola to provide upgrade services. • Participate in the handover teleconference. Assure that the System Administrator(s) understand the support process and have the correct contact information. Throughout the Subscription • Maintain an active SUA agreement for the non- cloud components of the P25 network. • Where not provided by Motorola Solutions, establish and maintain internet connectivity between on premise radio solutions and the CirrusCentral Management cloud platform. 7. Service Level Agreement City of Fort Worth,Texas Page 27 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 0 MOTOR LA SOLUTeONS CHANGE ORDER 004 1. Service Desk The Service Desk is staffed 24/7/365 by experienced staff, including service desk specialists, security analysts, and operations managers. It provides a single point of contact for all service related items, including communications between the Customer, Motorola Solutions, and third-party subcontractors. The Service Desk processes Customer enquiries, service requests, service incidents, change requests, and dispatching, and communicates with stakeholders in accordance with predefined response times. All incoming transactions through the Service Desk are recorded, tracked, and updated through the Motorola Solutions Customer Relationship Management ("CRM") system. Technical Support Unless otherwise identified in this SOW, the Customer's existing ASTRO 25 Service Agreement (Essential, Advanced, Premier) will apply in regards to pre-existing support services. CirrusCentral Management The priority level definitions and response times apply for cloud-based elements, as listed in the table below. Initial Technical Response is defined as acknowledgement to the Customer that an incident has occurred. Description I Initial Technical Response Time Critical P1 Product or Software defect which gives rise to: 1 hour • Greater than 25% loss of functionality attributed to cloud resources, 24/7 excluding local device and ASTRO 25 system connectivity issues. • Functional failures affecting more than 50% of devices. High P2 Product or Software defect which gives rise to: 4 hours • Greater than 5% loss of functionality attributed to cloud resources, 24/7 excluding local device and ASTRO 25 system connectivity issues. • Functional failures affecting more than 15% of devices. Medium P3 Product or Software defect which gives rise to: 24 hours • Between 1-5% loss of functionality attributed to cloud resources, 8 x 5 business hours excluding local device and ASTRO 25 system connectivity issues. • Functional failures affecting LESS than 15% of devices. Low P4 Items include: 7 business days • Documentation questions. • General informational questions. • Other Investigations not marked as a higher priority level. City of Fort Worth,Texas Page 28 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 0 MOTOROLA SOLUTeONS CHANGE ORDER 004 For issues deemed to be Critical P1, High P2, and Medium P3, the Customer should make contact with Motorola Solutions personnel via telephone. Communication via email, SMS, or any web chat applications shall not be accepted as proof of notification given the delayed and non- guaranteed nature of the mode of communications. All emailed requests will be treated as Medium P3 incidents. The above Response Goals shall not be applicable during the occurrence of a Force Majeure event(acts of God, including earthquakes and floods). Support hours are 7am - 7pm CST Monday through Friday, excluding US holidays. In addition, Customers may contact the Call Management Center (800-MSI-HELP) at any time (24/7) and a Motorola representative will log a technical request on Motorola Solutions Case Management System on the Customer's behalf. If the CirrusCentral solution is integrated into an ASTRO 25 system that is serviced under a Premier contract, the Customer's Premier Contract SLAs apply. Availability Motorola Solutions will make commercially reasonable efforts to provide monthly availability of 99.9% for CirrusCentral Management services with the exception of maintenance windows, complementary LTE cloud connectivity, telecommunication circuit availability/performance between Customer sites, and any on-premise core and/or between any on-premise equipment and the CirrusCentral Management Cloud. There are many factors beyond Motorola Solutions' control that may impact Motorola Solutions' ability to achieve this goal, including but not limited to a Force Majeure event. Scheduled Maintenance For scheduled maintenance windows, Motorola Solutions will use commercially reasonable efforts to notify the customer via the CirrusCentral Management portal within 48 hours of a planned maintenance window. Scheduled maintenance will impact all customers, therefore it is not possible for Motorola Solutions to align to individual customer requests for specified maintenance windows. 2. CirrusCentral Management Solution Overview CirrusCentral Management provides users with tools to troubleshoot the system network faults and provides Customers with insights into their network. When deployed, CirrusCentral Management also provides insight into the CirrusCentral Core. These applications supplement any ASTRO 25 system management applications enhancing the current network management suite and providing access from anywhere. 1. Better Insights, Better Decisions CirrusCentral Management provides benefits for all user types, from a system manager who wants to understand their system's performance details, to an E911 director who wants to see the system performance issues at a high level. These benefits center on a single dashboard that provides access to all the reporting tools and detailed trends needed for efficient management. City of Fort Worth,Texas Page 29 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 0 MOTOROLA SOLUTeONS CHANGE ORDER 004 The live dashboard offers a full overview of system health and performance. It also can display specific points of interest with minimal input from administrators. Reporting capabilities help system managers assess the performance of their network. This helps identify anomalies and determine the need for system configuration changes or expansions. CirrusCentral provides more comprehensive insights into operations and system health with the following features: • System Health Dashboard —View system health metrics and at-a-glance status of voice, data, links, and network services from the dashboard. This helps identify issues and improve system restore times. • System Performance Trends— Call trends broken out by call type. • Alarms & Event List—View real-time faults on your system. 2. Operate and Troubleshoot Efficiently The CirrusCentral Management interface offers more information at a glance to help system managers troubleshoot and resolve events on site or remotely. Due to the cloud- based nature of the application, features are regularly updated: • Topology Drill Down — Navigate your system tree and view device details in a topology drill- down menu. This view shows fault data and devices with reported issues. • Always Up-to-Date— Receive rapid feature delivery and access to the latest software and security releases from the cloud. • Provisioning —Search for radios and edit them within the application. • Diagnostic Commands — Perform remote diagnostics, verify device status, change device state, and reset devices remotely. Access Anywhere CirrusCentral Management provides system managers secure, web-based access to fault and performance management from anywhere. This enables personnel to employ critical tools and deal with emergencies from fixed or mobile locations. The CirrusCentral Cloud is accessed from ASTRO 25 25 RNI through the DMZ Firewall and CirrusCentral Modem. Users securely log in via Chrome browser. Easy access to SMS and email fault notifications alerts users of potential issues even when they are not signed in. 4. Support for CirrusCentral Core City of Fort Worth,Texas Page 30 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 0 MOTOROLA SOLUTeONS CHANGE ORDER 004 CirrusCentral Management is the foundation for support of CirrusCentral Core, Motorola Solutions' cloud-based P25 core. 5. Benefits of Cloud Architecture CirrusCentral's cloud-based architecture provides the following capabilities: • Single Secure Sign-on —Access all your system management tools with a secure, two-factor authentication single sign-on. • Scalable Access — Give more users access and visibility. CirrusCentral grows and adapts alongside operations without the need for additional hardware. • Mobile Optimized —Access CirrusCentral capabilities from anywhere in the field via mobile phone, tablet, or PC. Historical Data Storage The CirrusCentral Management solution includes 90 Days of Historical Data storage. Additional data storage is available as an option for purchase. 7. CirrusCentral Basic within SUA The CirrusCentral Management solution is included with the existing SUA agreement for no additional charge. It includes the following: 5 User Accounts. 90 Days of Historical Data Storage. • System Health Dashboard —At a glance view of the overall system health. Alarm and Events List—A list of real-time faults reported in the system. System Topology Drill Down —A hierarchical view of the customer system with the ability to move up or down the system tree to see the device relationships. Faults are also incorporated into this view. Provisioning —Search for and edit radios on the Customer system. Add/Remove/Clone radios. Diagnostic Commands — Perform remote diagnostics, verify device status, change device state, and reset devices remotely. 8. CirrusCentral Management Advanced City of Fort Worth,Texas Page 31 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 0 MOTOROLA SOLUTeONS CHANGE ORDER 004 CirrusCentral Management Advanced provides enhanced features for an additional charge. This functionality provides greater insight into network operation, flexible fault event groupings, and configurable notifications. The advanced feature capability includes the following: • Unlimited User Accounts. • 1 Year Historical Data Storage. • Alarm Aggregation — Group alarms together using manual groupings or automatic rules for a more concise view of system faults. • Anomaly Detection — By analyzing events and activity, Anomaly Detection gains a baseline of what is normal for the specific radio system. Unusual events and activity will then be detected and reported for the system manager to investigate. • Call Monitoring —View live call traffic by talkgroup, channel, and site on your system. Identify channel faults and quickly see live affiliations per site. • Email and SMS Fault Notifications — Customizable fault notifications via SMS or email based on alarm severity. • Reporting: • Radio Activity—A report that shows registrations, affiliations, and site switching of radios in your system. • Availability—A report that shows your ASTRO 25 system availability at a site or system level. • Utilization —A report that shows the percent of system resource use. • Billing —A report that shows PTTs and Talktime by talkgroup or agency (July'21). • Communication Issues - A report that provides details about system busies and rejects. • Cloned ID —A report to identify Duplicate Radio IDs in your system. Site Load View—A real-time view of each site's loading capacity and wide-trunking status. 3. Amendments to Existing SUA Agreement City of Fort Worth,Texas Page 32 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 0 MOTOROLA SOLUTeONS CHANGE ORDER 004 For those capabilities delivered from the cloud, the following amendments are made to the existing SUA Statement of Work (SOW) document. 4. Amendments 1. The term Core Owner is modified to mean the entity responsible for the primary system operation. 2. The migration of capabilities from ASTRO 25 on-premise core to CirrusCentral is not considered a platform migration and is therefore included within the deliverables of the existing SUA. City of Fort Worth,Texas Page 33 of 33 Ft Worth_SUA_MSI_Cha nge_102221102720 City of Fort Worth Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration V � of this contract,including ensuring all By: Valerie Wash in gton(Apr 26,2022 11:36 CDT) performance and reporting requirements. Name: Valerie Washington Title: Assistant City Manager Date: Apr 26,2022 By: Name: Alan Girton Approval Recommended: Title: Senior IT Manager Approved as to Form and Legality: By: Name: Kevin Gunn By: Title: IT Solutions Director Name: Taylor Paris Title: Assistant City Attorney Attest: Contract Authorization: M&C: 9a�.r�ette-S. ��r7�GG By: Jan nette S.Goodall(Apr 26,2022 14:13 CDT) Name: Jannette Goodall Title: City Secretary �� F°F 0 000 . d E.o °0 000 0 du o mod d ° p °OOO°°°°°°° Ay EXASoAp OFFICIAL RECORD CITY SECRETARY FT.WORTH, TX City of Fort Worth,Texas Page 5 of 16 Fort Worth_SUA_MSI_Change120319120 319 City of Fort Worth, Texas Mayor and Council Communication DATE: 04/12/22 M&C FILE NUMBER: M&C 22-0264 LOG NAME: 13PAMEND MOTOROLA SYSTEM UPGRADE AGREEMENT ITS ADK SUBJECT (ALL)Authorize Execution of an Amendment to the Public Safety Radio Communications System Upgrade Agreement with Motorola Solutions, Inc., with an Increase of$1,053,052.19 for the Total Cost of the Agreement Not to Exceed$16,151,937.61 Using Houston-Galveston Area Council Contract No. RA05-21 RECOMMENDATION: It is recommended that the City Council authorize the execution of an amendment to the public safety radio communications system upgrade agreement with Motorola Solutions, Inc.with an increase of$1,053,052.19 for a total cost of the agreement not to exceed$16,151,937.61 using Houston-Galveston Area Council Contract No. RA05-21. DISCUSSION: The City of Fort Worth has established a Public Safety Communications System that currently provides primary and mutual aid communications to more than 150 agencies in North Central Texas. Agencies external to Fort Worth that utilize the system for their primary communications help offset the system costs through user fees and allocations. In December 2014, Council approved Mayor&Council Communications(M&C)C-27127 authorizing execution of a System Upgrade Agreement (Agreement), in the amount of$7,377,132.09, to provide biennial upgrades to radio system infrastructure and Police and Fire dispatch centers for 10 years. The long-term Agreement and consolidation of all agencies'Agreements into the Fort Worth Agreement resulted in savings of more than 15 percent. Interlocal Agreements executed between the City and its partner agencies require the agencies' participation in the System Upgrade Agreement. In September 2016, Council approved M&C C-27918 to amend the Agreement to increase the cost by$1,511,535.00 to cover equipment additions by the City and its partner agencies. In March 2019, Council approved M&C P-12308 to increase the cost by$280,502.81 to cover equipment additions by the City's partner agencies. In March 2020, Council approved M&C 20-0191 to amend the Agreement to extend the Agreement for an additional five years through December 31, 2029, and increase the cost by$5,969,688.83 for a total cost of the agreement not to exceed$15,098,885.42 using Houston-Galveston Area Council Contract No. RA05-21. During the last year, partner agencies have been added which includes additional equipment that will result in increased costs of$1,053,052.19 to the System Upgrade Agreement. The Interlocal Agreements with these agencies require the agencies to subscribe to the Agreement and to reimburse the City for those additional costs. External agencies are invoiced their portions of the System Upgrade Agreement costs annually. These mechanisms will remain in place through the life of the System Upgrade Agreement. To accommodate these changes, cost of the System Upgrade Agreement will be revised as follows: Year Current Contract Amount Year 1 2015 $200,210.47 Year2 [j1 6 $ 568,224.84 Year 3 [j1 7 $ 922,471.11 Year4 [j1 8 $ 956,952.86 Year 5 2019 $ 1,070,925.86 E]F20 $ 1,078,102.27 Year 7 2021 $ 11124,522.79 Year 8 2022 $ 1,151,144.03 Year 9 2023 $ 1,279,011.00 Year 10 2024 $ 1,285,645.53 Year11 F25 $ 1,280,853.70 Year 12 F26 $ 1,288,729.07 Year 13 F27 $ 1,298,935.79 Year 14 2028 $ 1,314,965.64 Year 15 2029 $ 1,331,242.65 Total �� $ 16,151,937.61 ADMINISTRATIVE CHANGE ORDER: An administrative change order or increase may be made by the City Manager up to the amount allowed by relevant law and the Fort Worth City Code and does not require specific City Council approval as long as sufficient funds have been appropriated. AGREEMENT TERMS: Upon City Council's approval,this agreement shall begin upon execution and expire one year from that date. Funding is budgeted in the Other Contractual Services account of the ITS Radio Services Department's General Fund. FISCAL INFORMATION/CERTIFICATION: The Director of Finance certifies that upon approval of the recommendation, funds are available in the current operating budget, as previously appropriated, in the General Fund. Prior to an expenditure being incurred,the IT Solutions Department has the responsibility to validate the availability of funds. Submitted for City Manager's Office W. Reginald Zeno 8517 Valerie Washington 6192 Originating Business Unit Head: Anthony Russo 8338 Kevin Gunn 2015 Additional Information Contact: Cynthia Garcia 8525 Ashley Kadva 2047