HomeMy WebLinkAboutContract 41219-B5 CITY SECRETARY
CONTRACT NO,
APPENDIX B-5
In accordance with the Services Agreement signed between eer Te Sys ems Inc.
("Contractor") and the City art Worth ("Client") on December 13,, 201'0, City
Secretary Contract (CSC) No. 41219, as amended by CSC 41'219 1 on March 28,
2011, as amended by CSC 412,19-A2, one September 27, 2011, and as amended by
CSC 41219-A3 on guns 29, 2012 c ll!ecti ely, the "Agreement," this Appendix B-5 is
incorporated into the Agreement and hereby reads as follows.:
1. The term of this work order shall be extended to end when all services have
been completed under this work order as contemplated herein, unless
otherwise is terminated in accordance with the Agreement, as amended.
2. This Work Order incorporates, by reference all of the terms and conditions of
the Agreement, and ,� pecifical1y t�h��e services t �e pr+ l ed under Section 1
of said Agreement.
3. The services to be performed under this Work Order shall be as follows:
DESKTOP TECHNICIAN
1. To load and verify correct operations of all application software packages and
operating systems used throughout the City's data network.
2. To provide training and technical assistance to users in a courteous manner.
3. To identify and resolve hardware, software and operator problems
4. To make minor repa,rs, or refer to service personnel;
5. To document work performed in the case management system;
6. To effectively manage and prioritize outstanding support issues-,
7. To document processes and problem resolution in the Knowledge Blas,e�.
8. To,work as, a resource on project implementation
9. To assist city staff with various aspects of information systems;
10. To assess department needs and recommend equipment and software t ►
purchase;
11. To recommend appropriate action to maintain current and up to date
information systems.
Personnel ,assigned to provide services under this "work Order.:
Darns: Alban Cain
Start Cate: April 8, 2013
End Cate: November 12, 2, 13
Payment Terms
Payment Hate; $36.00 per hour
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AGREED AND ACCEPTED:
CITY F' FORT WORTH *TEI S STEMS II �C.
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Sus n Alan is Signature
Assistant City Manager
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Date:
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APPROVED AS TO FORM AND o
LEGALITY.-
Title
Maleshia Karmer Cate
Senior Assistant City Attorney
by: J
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Mary J., Lary ny S 0,
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