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Home My WebLink AboutContract 56194-A3 CSC No.56194-A3 AMENDMENT NO. 3 TO CITY OF FORT WORTH CONTRACT NO. 56194 This Amendment is entered into by and between the City of Fort Worth (hereafter "Buyer"), a home rule municipality, with its principal place of business at 200 Texas Street, Fort Worth, Texas, and World-Wide Technology, LLC ("Vendor"), Buyer and Vendor may be referred to individually as a Party and collectively as the Parties. WHEREAS, the Parties entered into an Agreement identified as Fort Worth City Secretary Contract No. 56194 beginning August 19, 2021 ("Agreement/Contract"); WHEREAS,the Parties amended the Agreement on March 3, 2022 via CSC No. 56194- A1 to include additional scope of work described as Nexus 7702 OTV MDS Deployment, replace compensation language and align the contract expiration date. WHEREAS,the Parties amended the Agreement on May 11, 2022 via CSC No. 56194- to process Change Order Number 1,which included hardware changes and two additional days of support at an additional cost of$4,698.00. WHEREAS,the Parties wish to further amend the agreement to process Revised Change Order Number 1, which changes the total cost Change Order Number 1 to $4,968.00; and to include an additional scope of work described as Enterprise Roadmap Development Services at a one-time cost of$75,000.00. NOW, THEREFORE, the Parties, acting herein by the through their duly authorized representatives, enter into the following agreement: 1. AMENDMENTS 1. The Agreement is hereby amended by replacing Exhibit C-2, attached to this Third Amendment, as additional items to Exhibit C of the Agreement. 2. The Agreement is hereby amended to adding Exhibit C-3, attached to the Third amendment, as additional items to Exhibit C of the Agreement. 2. ALL OTHER TERMS SHALL REMAIN THE SAME All other provisions of the Agreement which are not expressly amended herein shall remain in full force and effect. 3. ELECTRONIC SIGNATURE This Amendment may be executed in multiple counterparts, each of which shall be an original and all of which shall constitute one and the same instrument. A facsimile copy or computer image, such as a PDF or tiff image, or a signature, shall be treated as and shall OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX have the same effect as anoriginal. ACCEPTED AND AGREED: CITY OF FORT WORTH: CONTRACT COMPLIANCE MANAGER: By signing I acknowledge that I am the person V � responsible for the monitoring and administration By: Valerie Washington(Jun 9,2.02214:49 CDT) of this contract,including ensuring all Name: Valerie Washington performance and reporting requirements. Title: Assistant City Manager Date: Jun 9, 2022 BY: Bobby Lee(Jun 6,2022 09:26 CDT) APPROVAL RECOMMENDED: Name: Bobby Lee Title: Sr. IT Solutions Manager APPROVED AS TO FORM AND LEGALITY: Mark Deboer(Jun 9,2022 13:03 CDT) By: Name: Kevin Gunn Title: IT Solutions Director By: Name: Taylor Paris ATTEST: Title: Assistant City Attorney CONTRACT AUTHORIZATION: S M&C: 21-0753 9/28/2021 By: J ette S.Goodall(Jun 10,2022 05 HST) 1295: Name: Jannette Goodall poa�OR��a Title: City Secretary pF°F°°°°rtyad �o Ovo °=d duo00 0000 ICY World Wide Technology,LLC �aa��EXNo-"0'd By: Name: Dustin Hamilton Title: Regional Manager SLED West Date: 3 June 2022 OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX YWorld Wide Exhibit C-2 CITY OF FORT WORTH 'd Technology 10013001 Project Change Order Form City of Fort Worth hereby requests that WWT change the scope of work to be performed under the current terms of the statement of work Nexus 7702 OTV MDS Deployment SOW v1.1 dated March 04, 2022, as outlined below. WWT will estimate all applicable fees associated with the change request and communicate them to the contact listed below via email within one (1)week. This change order will become effective once agreed upon and signed by both City of Fort Worth and WWT. In reference to the change control section in the above-referenced SOW between City of Fort Worth and WWT, both parties hereby certify, by the signature of authorized representatives, that this Change Order will amend and be fully incorporated into the existing SOW. Pricing reflected in this Change Order is valid for thirty(30)days from April 8,2022. Change Order Number #01 Reason for Change Order Hardware change-Nexus 7702's replaced with Nexus 93180YC- FX3 Changes to SOW Adding into Scope: • One additional cutover • One additional day-2 support Changes to exsisting Scope: • 1.5.1 to be replaced with Nexus 9000 EVPN Planning Tasks o Conduct Configuration and Infrastructure Assessment of CoFW WAN between three (3) DCs including City Hall, Eagle Mountain, and Bolt DC2 o Discuss and assess the current network architecture and design o Discuss and assess the layer 2 network configuration and design o Discuss and assess the layer 3 network configuration and design o Discuss and assess traffic flows between data centers that are within the scope of this SOW o Discuss and assess new EVPN configuration and requirements between Eagle Mountain and City Hall o Discuss and assess new EVPN configuration and requirements between Bolt DC2 and City Hall o At Bolt DC: assess L2/L3 connectivity requirements between Nexus 9000s and existing Catalyst 4500s. o At City Hall: assess L2/L3 connectivity requirements between Nexus 9000s and existing Nexus 7700s o At Eagle Mountain: assess L2/L3 connectivity requirements between Nexus 9000s and existing Nexus 7700s. o Discuss and assess traffic flow to/from the data center from/to campus/user base o Document and submit all notes o Discuss and assess the turn up and migration options • 1.5.2 to be replaced with Nexus 9000 Design Tasks Page 1 1 Internal Request#R-00647650 v1.0 Change Request#01 Confidential World Wide CITY OF FORT WORTH I� Technology 10013001 o Develop LLD based on planning sessions with Fort Worth o Develop migration plan o Develop ATP based on planning sessions with Fort Worth • 1.5.4 to be replaced with Nexus 9000 EVPN Implementation Tasks o Installation of Nexus 9000s hardware and cabling as per LLD at Bolt, City Hall,and Eagle Mountain data centers - Customer Responsibility o Connect Nexus 9000s to existing switching hardware: o At Bolt DC, turn up 1-2/1-3 services between Nexus 9000s and existing Catalyst 4500s o At City Hall, turn up 1-2/1-3 services between Nexus 9000s and existing Nexus 7700s o At Eagle Mountain, turn up 1-2/1-3 services between Nexus 9000s and existing Nexus 7700s o EVPN Configuration and cutover: ■ For Bolt to City Hall connection: • Configure EVPN services between Bolt DC and City Hall • Test EVPN configuration • Cut over to EVPN between Bolt DC and City Hall • Test per ATP ■ For Eagle Mountain to City Hall connection: • Configure EVPN services between Eagle Mountain and City Hall • At Eagle Mountain, migrate existing OTV configuration to EVPN • At City Hall, migrate existing OTV configuration to EVPN for Eagle Mountain connection • Test EVPN configuration • Cut over to EVPN • Test per ATP o Provide Nexus Day-2 support for EVPN migration for up to eight(8)hours • MDS Scope in all sections will remain the same Schedule Impact Additional two days were added to the schedule Customer Cost Impact $4,968.00 SOW/Change Order Services T&E Total Original Value of SOW $63,460.00 $0.00 $63,460.00 Value of Change Order# $4,968.00 $0.00 $4,968.00 New Value of the SOW $68,428.00 $0.00 $68,428.00 Page 1 2 Internal Request#R-00647650 v1.0 Change Request#01 Confidential 1WWorld Wide CITY OF FORT WORTH It Technology 10013001 Except as changed herein,all terms and conditions of the SOW remain in full force and effect. In witness whereof,the duly authorized representatives of the parties hereto have caused this Change Order to be fully executed. Valerie Washington(Jun 9,2022 14:49 CDT) Jun 9, 2022 (Signature) (Print Name) Date City of Fort Worth Dustin Hamilton 5/27/2022 (Signature) (Print Name) Date World Wide Technology Page 13 Internal Request#R-00647650 v1.0 Change Request#01 Confidential Exhibit C-3 World Wide 46 Technology City of Fort Worth Enterprise Roadmap Development Services May 9, 2022 PRESENTED BY Blake Benney Regional Manager World Wide Technology, LLC (972) 839-2788 Blake.Benney@wwt.com www.wwt.com *' World Wide City of Fort Worth I� Technology Enterprise Roadmap Development Services I May 2022 Table of Contents 1 Project Scope.........................................................................................................................3 1.1 Project Description.................................................................................................................3 1.2 Deliverables............................................................................................................................3 1.3 Project Planning......................................................................................................................3 1.3.1 Project Sites................................................................................................................4 1.4 Project Tasks...........................................................................................................................4 1.5 Documentation.......................................................................................................................4 1.6 Out of Scope...........................................................................................................................5 2 Customer Responsibilities......................................................................................................6 3 Assumptions..........................................................................................................................7 4 Pricing Summary....................................................................................................................8 4.1 Firm Fixed Price Project Change Control................................................................................9 Appendix 1:Approval to Proceed with Project............................................................................10 Appendix 2: Project Completion.................................................................................................11 PROPRIETARY NOTICE The information contained in this statement of work is the confidential information of World Wide Technology, L-C.This statement of work and the information contained herein shall not be disclosed outside the company named above,and shall not be duplicated,used,or disclosed in whole or in part for any purpose other than to evaluate this statement of work. YZWorld Wide City of Fort Worth Technology Enterprise Roadmap Development Services I May 2022 1 Project Scope This Statement of Work(SOW) defines the services that World Wide Technology, LLC (WWT), will deliver to City of Fort Worth (Fort Worth or Customer). Each of the parties' responsibilities is defined to provide a clear understanding of the scope of the Enterprise Roadmap Development Services provided by WWT. All terms and conditions of the State of Texas Department of Information Resources (DIR) IT Security Products & Services Contract#DIR-TSO-4135 are incorporated by reference.WWT will not be bound by any conflicting terms that may appear in any Customer Purchase Order or any other Customer documentation. The pricing submitted with this SOW reflects the services and responsibilities described herein. WWT will strive to meet Fort Worth schedule requirements; however, actual project dates will be subject to availability of resources and Fort Worth attention to its responsibilities. 1.1 Project Description WWT Network, Data Center, and Security Consultants will perform a review of Fort Worth's current technology investments and provide an enterprise roadmap to guide future technology decisions. The roadmap will focus on the following key areas: ■ Enterprise Networking ■ Data Center Infrastructure ■ Automation and Orchestration ■ Public Cloud ■ Security 1.2 Deliverables Activities related to scheduled tasks will support the deliverables necessary for a successful project. ■ Project Initiation/Project Kick Off ■ Final Report, including current state narrative and future state design recommendations Customer has full ownership rights to the Deliverables set out above. Notwithstanding any contrary or contradictory terms in any other contract, agreement, or otherwise, no other intellectual property is transferred hereunder. For purposes of clarity, WWT retains all rights to its intellectual property including, but not limited to, its skill sets, tools, know-how, methodologies, processes, and any improvements, enhancements, and other modifications thereto. 1.3 Project Planning WWT follows a project initiation process that begins with planning the project with the key stakeholders.The process begins with planning a project initiation with Fort Worth during which all requirements, dependencies, success criteria, as well as challenges and risks to the project will be identified and planned for. Internal Request#R-00687260 v2.1 Page 1 3 YZWorld Wide City of Fort Worth Technology Enterprise Roadmap Development Services I May 2022 The project initiation will consist of the following tasks: ■ Define roles and responsibilities of the project core team ■ Articulate project objectives, priorities, technologies being deployed, and key deliverables ■ Identify the work required to achieve the project goals ■ Establish a high-level schedule for the project ■ Develop strategies for mitigating major project risks ■ Plan the project success criteria ■ Understand project dependencies ■ WWT and Fort Worth will jointly define the due dates for Fort Worth owned prerequisites. Fort Worth understands these dates are required to achieve the project outcome and may trigger changes to the Project scope 1.3.1 Project Sites The below site(s) are in scope for this service offering. Modifications to sites, scope or level of effort will be managed through the Change Control process. ■ Work will be performed remotely 1.4 Project Tasks WWT will perform the following tasks: ■ Perform one (1) Security Tools Rationalization Workshop session with Fort Worth stakeholders ■ Perform one (1) Network Tools Rationalization Workshop session with Fort Worth stakeholders ■ Review outputs of previously performed data center workshop and update current state as required ■ Review existing security plans, documentation, diagrams, and tools ■ Review existing network documentation, diagrams, and tools ■ Review existing organizational charts for in-scope organizational units ■ Perform interviews as necessary to validate technical assumptions for in-scope technology verticals 1.5 Documentation WWT employs a formal documentation development process, which utilizes a document change management tool to protect and control content production and editing. All documentation will be considered confidential and available for official use only, and with contributing staff unable to share data outside the project's IT domain. Security Tools Rationalization Review ■ Detailed report based on NIST Cybersecurity Framework(CSF) — Capture tools in use across 50+discrete security domains Internal Request#R-00687260 v2.1 Page 1 4 World Wide City of Fort Worth IC Technology Enterprise Roadmap Development Services I May 2022 Rate maturity of existing tools to satisfy requirements of NIST CSF Provide prioritized recommendations for prioritizing next steps based on highest impact to the organizations security objectives Network and Datacenter Roadmap ■ Current state capture around the following key areas with a focus on current technologies, challenges, successes, and future state goals: — Executive Summary — Enterprise Networking ■ Telecommunications ■ WAN/Internet Edge ■ Campus Core ■ Remote Site/Remote Worker ■ Campus Wireless Access — Data Center ■ Core Infrastructure ■ Data Protection and Availability ■ Public Cloud — Automation and Orchestration ■ Proposed future state with focus on mapping of technologies to business requirements: — Enterprise Networking ■ Telecommunications Architecture ■ WAN Architecture ■ Internet Edge Architecture ■ DMZ Architecture ■ Campus Architecture ■ Remote Site Architecture ■ Remote Worker Architecture — Data Center ■ Core, Edge, and Border Architecture ■ Data Center Firewall Architecture ■ Data Center Interconnect ■ Virtualization Architecture ■ Data Protection and Availability Best Practices ■ Public Cloud Architecture — Automation and Orchestration ■ Network and Data Center Technology Current Tool Summary 1.6 Out of Scope The following items have been determined to be out of scope relative to this SOW, and are identified in order to avoid any confusion. ■ WWT does not require access to or receipt of any personally identifiable information, protected health information, sensitive Customer information or other structured personal or sensitive information as defined by applicable data protection laws ("Protected Data") in Internal Request#R-00687260 v2.1 Page 1 5 YZWorld Wide City of Fort Worth Technology Enterprise Roadmap Development Services I May 2022 its performance of the Services hereunder. Access to or receipt of any Protected Data is expressly out of scope under this SOW. As such, Customer will not provide WWT with Protected Data or access to Protected Data hereunder and any such receipt or access will require prior agreement by both parties to determine applicable controls, processes, security measures, or other requirements ■ Any work not specifically listed as a task in this document is considered out of scope ■ No formal training will be provided ■ Any use of network discovery technologies ■ Any use of vulnerability scanning technologies ■ Any penetration testing activities ■ Physical inventory of any hardware or software components ■ Any configuration templates ■ Assessing or reporting on any devices (physical or virtual), applications, or end-user devices other than described in this document ■ Deployment of any infrastructure devices (physical or virtual), host devices, or enterprise applications ■ Configuration of any infrastructure devices (physical or virtual), host devices, or enterprise applications ■ Troubleshooting of any infrastructure devices (physical or virtual), host devices, or enterprise applications ■ Any firewalls or security appliances ■ Any load balancers or application delivery controllers 2 Customer Responsibilities All services performed by WWT will be based on the following assumptions and Customer responsibilities: ■ Fort Worth will designate a single point of contact to whom all WWT communications may be addressed and who has the authority to act on all aspects of the services throughout the duration of the project; such contact shall be available during normal hours of business (Monday through Friday, 8:00am to 5:00pm local time, excluding holidays) ■ Fort Worth will have suitable technical staff as mutually agreed upon by both parties available for the duration of the engagement as defined by the project schedule.The Fort Worth staff will need to participate in and support the various tasks of the project as required as defined by the project schedule or other tasks not directly stated, but have a direct impact on completion of this project ■ Fort Worth is responsible for the identification and interpretation of, and ensuring compliance with, all laws, statutes, rules, regulations and standards applicable to its or its affiliates' business or operations ■ Fort Worth will on-board WWT employees based on identified need, including remote access, as mutually agreed by both parties during the course of the project ■ Fort Worth will be required to provide a HLD including a high level definition (ten words or less) within five (5) business days of WWT's written request ■ Fort Worth will be required to provide a reference architecture including a high level definition (ten words or less)within five (5) business days of WWT's written request Internal Request#R-00687260 v2.1 Page 1 6 YZWorld Wide City of Fort Worth Technology Enterprise Roadmap Development Services I May 2022 ■ Fort Worth and WWT will jointly define standard configuration templates by the mutually agreed upon date defined during the project kick-off and documented in the project plan of record ■ Fort Worth and WWT will jointly define the required physical and logical site information by the mutually agreed upon date defined during the project kick-off and documented in the project plan of record ■ Fort Worth will have five (5) days to provide written feedback on all project artifacts, documents, or presentations developed or updated by WWT. If no feedback is provided,the item will be considered accepted by Fort Worth. If possible, WWT will continue with other work on the project while waiting for comments or acceptance Note: Success of the project is dependent on the responsibilities above. If responsibilities indicated above are not completed prior to the deployment date, the project timelines may need to be rescheduled based on WWT engineering availability. 3 Assumptions In preparing this SOW,WWT made certain assumptions for items not expressly documented during discussions with Fort Worth. Changes to these assumptions may affect scope and cost. ■ WWT will not be responsible for any project delays or costs caused by failure to deliver or by delayed provision of information, systems, or feedback from Fort Worth or third party vendors ■ Tasks will be completed during normal business hours between 8:00 a.m. and 5:00 p.m. project site local time, Monday through Friday, excluding WWT-observed holidays, unless otherwise negotiated and noted in this SOW ■ Changes to the scope of work identified during the project will require a Change Order Form that could affect the schedule, milestone, or cost of the project ■ WWT will assign all staff resources as to best-fit total requirements and no individual employee is being specifically promised or quoted for this project ■ WWT shall rely upon any standard operating procedures or practices of Fort Worth and any direction or regulatory or other guidance provided by Fort Worth as agreed to during the project kickoff ■ Any configuration or modification made by WWT to any third party software or materials provided by Fort Worth or work incorporating such items will be subject to the ownership and other rights agreed to by Fort Worth with the applicable third party. Fort Worth understands any such configuration or modification may negate the third party warranty and/or support, and WWT will hold no liability for any configuration or modification performed at Fort Worth's direction ■ WWT is not providing any warranty regarding, and is not liable for, any third party or Fort Worth software, documentation, equipment,tools or other products or materials, even if recommended by WWT ■ Time estimates for the implementation of the solution do not include time required for Customer change control processes. Any change control process delays that impact the time and level of effort to deliver the solution will incur a change order for the time difference ■ WWT may deliver the Services through a combination of employees, contractors, and subcontractors working under WWT's direction, at WWT's discretion Internal Request#R-00687260 v2.1 Page 1 7 NYZWorld Wide City of Fort Worth Technology Enterprise Roadmap Development Services I May 2022 ■ The services may include advice and recommendations, but all decisions in connection with the implementation of such advice and recommendations will be the responsibility of, and made by, Fort Worth ■ All business days worked as part of this project will be consecutive unless agreed to in advance by both Fort Worth and WWT ■ Knowledge transfer will not include any courseware or formal lab manuals. It will be hands- on knowledge transfer on the deployed solution within the Fort Worth environment.This is an informal sharing of information between technical peers and is intended to supplement but not replace any manufacturer's formal system implementation or administration classes. Formal classroom offerings may be offered and scheduled through WWT ■ If at any time, the United States Government or its duly appointed representatives issues a safety,terrorism,tariff, or other legally binding statement that impacts WWT's ability to transact business in the effected country, WWT reserves the right the defer or exclude scope obligations for the countries impacted. WWT will reduce the cost commensurate with the reduced scope In addition to and notwithstanding any contrary provisions in the Master Agreement including, but not limited to, any Force Majeure clause,the parties agree to work in good faith to address any direct or indirect impacts to the Services or Deliverables due to COVID-19. Such impacts may include, but are not limited to, quarantine restrictions or other restrictions, requirements,or recommendations from federal, state, or local health agencies or other advisory or regulatory entities. Without limiting the foregoing,WWT reserves the right to submit a Change Request to Customer if,at any time, COVID-19 impacts WWT's activities and/or rights and obligations- financial, operational, or otherwise-contemplated under this SOW. Impacts may include, but are not limited to,the inability to access and perform onsite services,travel and logistical complications, delays, cost increases, or changes or reductions in scope. Customer's approval of such Change Requests shall not be unreasonably withheld. While WWT will reduce costs commensurate with any reduction in scope, WWT shall not be liable for any claims or damages of any kind due to any inability to perform the Services or provide the Deliverables.The parties agree to work in good faith to reduce any disruption to the Services. Where feasible and reasonable, Customer agrees to provide access sufficient to allow WWT to perform Services remotely and/or waive or reschedule applicable training and other on-site requirements. 4 Pricing Summary This is a Firm Fixed price project as described above. Costs for hardware and software are not included in WWT's fees. Work will be performed remotely. The firm fixed labor budget for this work is as follows: Internal Request#R-00687260 v2.1 Page 1 8 YZWorld Wide City of Fort Worth Technology Enterprise Roadmap Development Services I May 2022 Professional Services DIR-TSO-4135 Project Name Price Enterprise Roadmap Development Services $75,000.00 Total Professional Services $75,000.00 Note: ■ Pricing shown in U.S. dollars. Pricing is valid for ninety(90) days from the date of the SOW ■ Taxes are not included in the above pricing ■ An invoice will be generated upon completion of the project as described above and following acceptance by Fort Worth ■ Payment Terms are net-30 days from WWT invoice date 4.1 Firm Fixed Price Project Change Control ■ If Fort Worth requests a change in the project schedule after the schedule has been mutually agreed upon between Fort Worth and WWT, a change order will be required to proceed as follows in all scenarios: — If a project schedule delay is requested during the course of the project, then Fort Worth will be subject to a change order. If the change order impacts the budget, a fixed- price change order commensurate with the cost impact will presented by the WWT Project Manager — If the project is suspended or delayed for more than two (2)weeks during the course of the project,then project resumption will occur in a date mutually agreed upon between WWT and Fort Worth that may not include the original resources due to the change in the original project timeline — If the project is delayed for thirty(30) days or more for reasons outside of WWT's control,WWT reserves the right to invoice Click here to enter text. for work performed up to the date of the delay Internal Request#R-00687260 v2.1 Page 1 9 YZWorld Wide City of Fort Worth Technology Enterprise Roadmap Development Services I May 2022 Appendix 1: Approval to Proceed with Project The undersigned parties each understand and agree that this SOW accurately sets forth the services that WWT will provide Fort Worth. Following receipt of signed SOW and Fort Worth's Purchase Order*, a WWT Project Manager will be in contact to discuss next steps. WWT requires a minimum of four(4)weeks' notice to begin project implementation from date of receipt of signed SOW and Fort Worth's Purchase Order*. WWT price quote is valid for ninety(90) days from date of this SOW. Valerie Washington(Jun 9,2.022 14:49 CDT) Jun 9, 2022 (Signature) (Print Name) Date City of Fort Worth Dustin Hamilton 3 June 2022 (Signature) (Print Name) Date World Wide Technology, LLC Please return all pages of this signed SOW and Purchase Order*to your WWT Account Manager. Customer Contact Name Customer Contact Title Customer Phone Number Customer Email Address Project Site Address *If this form is not accompanied by a Purchase Order, please complete the information below: Customer Bill to Address Customer A/P Representative Name Customer A/P Representative Email Reference#(for invoicing) if not Purchase Order Internal Request#R-00687260 v2.1 Page 1 10 YZWorld Wide City of Fort Worth Technology Enterprise Roadmap Development Services I May 2022 Appendix 2: Project Completion The project contracted to WWT has been successfully completed. Fort Worth has inspected the work of WWT and has determined that all assigned tasks, tests, and deliverables have been completed in a professional and quality manner. ProjectWWT Project#TBD Site: Customer Contact: Project Overview: Enterprise Roadmap Development Services Please sign this document at the completion of the project if properly completed in accordance with the SOW, thereby releasing WWT from any responsibility (outside any other existing contract coverage or warranties) of the project. (Signature) (Print Name) Date City of Fort Worth (Signature) (Print Name) Date World Wide Technology, LLC Please return this form to your WWT Project Manager Internal Request#R-00687260 v2.1 Page 1 11