HomeMy WebLinkAboutContract 44558 QTY SECRETARY �.
CONTRACT NO,
AGREEMENT FOR PROFESSIONAL SERVICES
THIS AG. MEET FOR PROFESSIONAL L SERVl CES ("Agreement") is made and
entered into by and 'between THE CITY OF FORT WORTH, a home-rule municipal
corporation of the State of Texas ("City"), acting by and through its duly authorized Assistant
City Manager, and Strategic Government Resources, Inc. "Consultant" , a Texas corporation
acting by and through its duly authorized president.
1. Services.
a) Consultant 'will, with good faith and due diligence, assist City in the
development and implementation oaf a revised and improved personnel ev lu t,i n
system for use by the City, provide associated operating reference materials, conduct
supervisor and citywide training on the new system, perform Six Sigma trau*
assist in the development of mentofing and coaching program., and conduct supervisor
training in mentoring, coaching, and supervisory ry counseling. In particular,
Consultant will perform all duties outlined and described in the Scope of Work,
which is attached hereto as Exhibit "A" and incorporated herein for all purposes as
though it were set forth at length,. The actions and objectives contained in Exhibit
"A" are referred to herein as the"Services,"
b Consultant shall perform the Services in accordance with standards in the industry for
the same or similar services. In addition, Consultant shall perform the Services in
accordance with all applicable federal, state, and local laws, rules, and regulations.
2. Term. Services shall be provided by Consultant for a ter i beginning June 17',', 2O 13 and
ending June 16, 201, , unless terminated earlier in accordance with Section 4 of this Agreement.
3. Compensation. As lull and complete compensation for all Services outlined in Exhibit
A, Consultant shall be paid a fee not to exceed "three Hundred Seventeen Thousand Dollars
($317,000.00�) in accordance with the payment schedule, which is attached hereto as Exhibit"A"
and incorporated herein for all purposes as though it were set forth at length.
Professional. Services Agreement with Strategic Govemment Resources,Inc. c% 1
RECEIVED
4. Termination. Either Party may ten-nina.te this Agreement at any tune, with or without
cause, by providing 'the other Party with thirty (30) days' written notice of termination. In the
event this Agreement is terminated prior to expiration, of the Term, City shall pay Consultant
only for Services actually rendered and travel expenses actually incurred as of the effective date
of termination. In the event this Agreement is terminated prior to expiration of the Term,
Consultant shall continue to provide the City with services requested by the City and in
accordance with this Agreement up to the effective date of termination
5. Inde endent Contractor. Consultant shall operate hereunder as an independent
contractor and not as an officer, agent, servant,, or employee of City. Consultant shall have
exclusive control of and the exclusive right to control the details of the Services performed
hereunder and all persons performing same and shall be solely responsible for the acts and
omissions of its officers, agents,, servants, employees, and subcontractors. The doctrine of
respondeal superi,or shall not apply as between the City and Consultant, its officers, agents,
servants, employees, or subcontractors. Nothing herein shall be construed as creating a
Partnership or Joint enterprise between City and Consultant. It is expressly understood and
agreed that no officer, agent,, servants, employee, or subcontractor of Consultant is in the paid
service of City.
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6. Liabilily and Indemnification. CONSULTANT SHALL BE LIABLE AND
RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE ANDIOR
PERSONAL INJUR Y
,INCLUDING DEATH, TO ANYAND ALL PERSONS, OFANY KIND
OR CHARA CTER, WH ETHER SEAL OR ASSERTED, TO THE EXTENT CA USED BY THE
NEGLIGENT ACT(S) OR OMISSION(S),, MALFEASANCE OR INTENTIONAL
MISCONDUCT OF CONSULTANT SER VAN IS OR
,9 ITS OFFICERS, AGENTS,,
EMPLOYEES.
CONSULTANT A GREES TO DEFEND INDEMNIFY
11 , AND HOLD THE CITY, ITS
OFFICERS,A GENTS, SER PANTS,, AND EMP" 0 YEES HARMLESS A GA INS T ANY AND
ALL CLAIMS, LAWSUITS, ACTIONS, COSTS, AND EXPENSES OF ANY KIND,
INCLUDING, BUT NOT LIMITED TO,, THOSE FOR PROPERTY DAMAGE OR LOSS
(INCLUDING ALLEGED DAMAGE OR LOSS TO OWNERS BUSINESS AND ANY
RESULTING LOST PROFITS) ANDIOR PERSONAL INJURY (INCLUDING DEATH)
THAT MAYRELATE TO,ARISE OUTOF, OR BE OCCASIONED BY(t) CONSULTANT'S
BREACHOF ANY OF THE TERMS OR PROVISIONS OF THIS AGREEM ENT OR (ii)ANY
NEGLIGENTACTOR OMISSION OR'INTENTIONAL MISCONDUCTOF CONSULTANT,
Professional Services,Agreement with Strategic Government Resources, Inc. Page 2 of 17
ITS OFFICERS,AGENTS,. SSOCIA TES,.; '1�� OYEES, CONTRACTORS(OTHER
THE CITY), OR SUBCONTRACTORS RELATED TO THE PERFORMANCE F THIS
A GREEMENT; EXCEPT THA T THE INDEMNITY PRO VIDED FOR IN THIS SECTION
SHALL NOT:PPLY TO ANY LIABILITY R SUL TING FRO M THE SOLE NEGLIGENCE
OF THE CITY OR ITS OFFICERS,�FICE. 'S, A G. "NT , EMPL 'YEES, OR SEPARATE
CONTRA CT"ORS, A ND IN THE E VENT OF JOINT AND CONC.URR. NT NEGLIGENCE
OF BOTH CONSULTANT AND '.I Y, RESPONSIBILITY, IF ANY, SHALL BE
APPORTIONED COMPARATIVELY IN ACCORDANCE WITH THE LAWS OF THE
STATEOFTEXAS. NOTHING III"" EINSHA LL BE CONS TR UED AS A WAIVER Off''IHE
CITY'S GO VERNMENTAL IMMUNITY AS FUR THER PRO VIDED B Y THE LA WS OF
TEXAS,
Consultant shall require all of its sub ntracto,rs to include in their subcontracts a release
. indemnity in favor of City i.n substantially the sane form as above.
This section shall survive the expiration or termination of this Agreement.
7. Confidential and Pro r etar Information. The City acknowledges that Consultant
may use products, materials, or methodologies proprietary to Consultant. The City agrees that
Consultant's provision of services under this Agreement shall not be grounds for the City to have
or obtain any rights in such proprietary products, materials, or methodologies unless the parties
have executed a separate written, agreement with respect ther+ete. Consultant, for itself and its
officers, agents, servants, employees, and subcontractors, further agrees that it shall treat all
information provided,lei,to it by the City as confidential and shall not disclose!and such information
to any third party without the prior written approval of the City.
Notwithstanding the foregoing, Consultant understands and agrees -that the City is a
public entity sunder the laws of the State of Texas, and as such, is subject to various public
information laws and regulations, including, but not limited to, the Texas public Information
Act, Chapter 5152 of the Teas Govern.ent Code the "Act"'). Consultant acknowledges that,
under the Act, the following 'information is subject to lisclosure� l all documents and data held
by the City, including information obtained from the Consultant, and 2 information held by the
Consultant for or on behalf of City that relates to the transaction of City's business and to which
City has a right of access. If the City receives a request for any documents that may reveal any of
Consultant's proprietary information under the Act, or by any other legal process, law, rule, or
Professional Services Agreement with Strategic Gov rnment Resources,Inc. gage 3 of 1
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Judicial order by a court of competent jurisdiction., the City will utilize its best efforts to notif
Consultant prior to disclosure of such documents. The City all not be liable or responsible in any
way for the disclosure of information not clearly marked as "Proprietary / Confidential
Information" or if disclosure is required by the Act or any other applicable law or court order. In
the event there is a request for such information,, it will be the responsibility of Consultant to
* A* F to disclosure. A determination on whether such reasons are sufficient
Sul It reasons objecting
will not be decided by the City, but by the Office of the Attorney General of the State!of Texas or
by a,court of competent jurisdiction.
8. Insurance. During the term of this Agreement, Consultant shall procure and maintain at
all times, in full force and effect, a policy or policies of insurance that provide the specific
coverage set forth in this Section as well as any and all other public risks related to Consultant's
performance of its obligations under this Agreement. Consultant shal,l specifically obtain the
following types of insurance at the following limits:
Errors & Omissions (Professional Liab
If coverage is written on a claims-made basis, the retroa active! date sba,11 be coincident
with or prior to the date of the contractual agreement. The certificate of insurance
shall state that the coverage is claims-made and include the retroactive date. The
insurance shall be maintained for the duration of the contractual agreement and for
five (5) years following completion of the service provided under the contractual
agreement or for the warranty period, whichever is longer. An annual certificate of
insurance submitted to the City shall evidence coverage. Coverage shall be in the
following amounts:
(1) $1,000,000.00 per occurrence or claim
(2) $1,000,000.00 aggregate
Consultant shall promptly provide the City with certificates of insurance that verify Consultant's
compliance with the insurance requirements of this Agreement. The City's Risk Manager shall
have the right to review and evaluate Consultant's insurance coverage and to make reasonable
Professional Services Agreement with Strategic Government Resources, Inc. Page 4 of 17
requests or revisions pertaining to the types and limits of that coverage. Consultant shall comply
with such requests or revisions as a condition precedent to the effectiveness of this Agreement.
9. AEsignment. Consultant may subcontract with Cooperative Personnel Services (also
known as CPS HR Consulting), a California public agency, ("Pennitted Subcontractor") to assist
with ftilfillment of Consultant's duties under this Agreement; however, Consultant shall retain
ultimate responsibility for ensuring that all duties are Fulfilled and all obligations met. With the
exception of engaging the services of the above-named Permitted Subcontractor, Consultant shall
not assign or subcontract all or any part of its rights, privileges, or duties under this Agreement
without the prior written consent of City. Any attempted assignment of subcontract without the
City's prior written approval shall he void and constitute a,breach of this Agreement.
If City grants consent to an assignment, the assignee shall execute a written agreement
with the City and the Consultant under which the assignee agrees to be bound by the duties and
obligations of Consultant under this Agreement. The Consultant and Assignee shall be jointly
liable for all obligations under this Agreement prior to the assignment. If the City grants consent
to, a subcontract, the subcontractor shall execute a wn'tten agreement with the Consultant
referencing this Agreement under which the subcontractor shall agree to be bound by the duties
and of of the Consultant under this Agreement as such duties and obligations may
apply. The Consultant shall provide the City with a,fully executed copy of any such subcontract.
10. Compliance with Law. Consultant, its officers, agents, servants, employees, and
subcontractors, shall abide by and comply with all laws, federal, state and local, including all
ordinances, rules, and regulations of City. It is agreed and understood that, if City calls to the
attention of Consultant any such violation on the part of Consultant or any of its officers, agents,
servants,, employees, or subcontractors, then Consultant shall immediately desist from and
correct such violation.
11. ion Discrimination. In the execution, performance,, or attempted performance of this
Agreement, Consultant will not discriminate against any person or persons because of disability,
age, familial status, sex, race, religion, color, national origin,, or sexual orientation,, nor will
Professional Services Agreement with Strategic Government Resources, Inc. Page 5 of 17
Consultant penult its officers, agents, servants, employees, or subcontractors to engage in such
discrimination.
This Agreement is made and entered into with reference specifically to Chapter 17,
Article 111, Division 3, of the City Code of the City of Fort Worth ("Discrimination in
Employment Practices"), and Consultant hereby covenants and agrees that Consultant, its
officers, agents, employees, and subcontractors have fully complied with all provisions of same
and that no employee or employee-applicant has been discriminated.against by either Consultant,
its officers, agents, employees, or subcontractors.
12. RiLht to Audit., Consultant agrees that the City shall, until the expiration of three (3)
years, after final payment under this Agreement, have access to and the night to examine any
directly pertinent, books, documents,, papers and records of the Consultant involving transactions
relating to this Agreement. Consultant agrees that the City shall have access during no�n-nal
working hours to all necessary Consultant facilities and shall be provided adequate and
appropriate workspace, in order to conduct audits in compliance with the provisions of this
section. The City shall give Consultant reasonable advance notice of intended audits.
Consultant further agrees to include in all of its subcontractor agreements hereunder a
provision to the effect that the subcontractor agrees that the City shall, until the expiration of
three (3) years after final payment under the subcontract, have access, to and the right to examine
any directly pertinent books, documents, papers and records of such subcontractor involving
transactions to the subcontract, and further that City shall have access during normal working
hours to all subcontractor facilities and shall be provided adequate and appropriate works,pace in
order to conduct audits in compliance with the provisions of this section. City shall give
subcontractor reasonable advance notice of intended audits.
This section shall survive the expiration or termination of this Agreement.
13. Fiscal Fundinp, In the event no funds or insufficient funds are appropriated by the City
in any fiscal period for any payments hereunder, City will notify Consultant of such occurrence
Professional ServicesAgreement with Strategic Government Resources,Inc. ["age 6 of 17
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and this Agreement shall terminate on the last day of the fiscal period for which appropriations
were received without penalty or expense to City of any kind whatsoever, except as to the
portions of the payments herein agreed upon for which funds shall have been appropriated.
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14. Venue and Jar sdiction. Should any action, whether real or asserted, at law or in equity,
arise out of the execution, performance, attempted performance of this Agreement, venue for
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said action shall lie in arrant County, Texas,
15. Notices. Notices to be provided hereunder shall be sufficient if forwarded to the other
Party by hand-delivery or via U.S. Postal Service certified mail, postage prepaid, to the address
of the other Party shown below:
Susan Alan s, Assistant City Manager Ron Holifield, President
City of Fort Worth Strategic Government Resources, Inc.
1000 Throckmorton St. 1117 Bourland Road
Fort Worth, Texas 761 2 Keller, Texas 76248
(817 39,2-2689 (817) "-8581
16. Solicitation of Employees. Neither the City nor Consultant shall, during the term of this
Agreement and additionally for a period of one year after its termination, solicit for employment
or employ, whether as employee or independent contractor, any person who is or has been
employed by the other during the term of this Agreement, without the prior written consent of
the person's employer.
17. Non-Waiver. T tailure of either Party to insist upon the performance of any to or
provision of this Agreement or to exercise any right herein conferred shall not be construed as a
waiver or relinquishment to any extent of City's or Consultant's night to assert or rely on any
such term or right on any future occasion.
18. Disclosure of Conflicts. C'.onsultant, hereby warrants to the City that Consultant has
made full disclosure in writing of any existing or potential conflicts of interest related to
Consultant's provision of the Services. In the evert that any conflicts of interest arise after the
P,rofessional Services Agreement with Strategic Government ReSOLIrces, Inc. Page 7 of 17
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execution of this Agreement, Consultant hereby agrees to make full disclosure to the City 'in
writing immediately upon learning of such conflict.
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1. . Minori"jy and Woman Business Enter rig 'ar tici patio n. In accordance with City
Ordinance No. 15530, the City has goals, for the participation of minority business enterprises
and woman business enterprises ("NMBE") in City contracts. Consultant acknowledges the
M/WBE goal established for this Agreement and its commitment to meet that goal. Any
misrepresentation of facts (other than a negligent misrepresentation) and/or the com-mission of
fraud by the Consultant may result in the termination, of this Agreement and debarment from
participating in City contracts for a period of time of not less than three (3) years.
20. Governmental Powers., Both Parties agree and understand that the City does not waive
or surrender any of its governmental powers by execution of this Agreement.
21. Severability. If any provision of this Agreement is held to be invalid, illegal or
unenforceable, the validity, legality and enforceability of the remaining provisions shall not in
any way be affected or impaired.
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22. Force Mal,eure�. If either Party is unable, either in whole or part, to fulfill its obligations
under this A eement due to acts of God; strikes lockouts or other industrial disturbances; acts
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of public enemies; wars; blockades; insurrections,: riots; epidemics; public health crises;
earthquakes,, fires; floods- restraints, or prohibitions by any court, board, department,
commission, or agency of the"United States or of any state- declaration of a state, of disaster or of
emergency by, the federal, state, county, or City government in accordance with applicable law;
issuance of a Level Orange or Level Red Alert by the United States Deplartment of Homeland
Security; any arrests and restraints; civil disturbances; or explosions-, or some other reason
beyond the Party's reasonable control (collectively, "Force Ma cure Event"), the obligations so
affected by such Force Majeure Event will be suspended only during the continuance of such
event.
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23. HeadinLs not Controlfln, . Headings and titles used in this Agreement are for reference
t�
purposes only and shall not be deemed a part' OT this Agreement.
24. Review of Counsel. The Parties acluiowledge that each Party and its counsel have
reviewed and revised this Agreement and that the normal rules of construction to the effect that
any ambiguities are to be resolved against the drafting party shall not be employed in the
interpretation of this Agreement or exhibits hereto.
25. Amendment. No amendment, modification, or alteration of the terms of this Agreement
shall be binding unless the same is in writing,, dated subsequent to the date hereof, and duly
executed by the parties hereto.
26. �14!nature Author . 'The person signing this Agreement hereby warrants that he or she
has the legal authority to execute this Agreement on behalf of his or her respective Party, and
that such binding authority has been granted by proper order, resolution, ordinance or other
authorization of the entity. The other Party is fully entitled to rely on this warranty and
representation in entering into this Agreement.
27. Entire ement. This written instrument (together with any attachments, exhibits,
and appendices) constitutes the entire understanding between the Parties concerning the work
and services, to be performed hereunder, and any prior or contemporaneous, oral or written
agreement that purports to vary from the terms hereof shall be void.
[SIGNATURES APPEAR ON FOLLOWING PAGE]
Professional Services Agreement with Strategic Government Resources, Inc. Page 91 of 1.7
EXECUTED 'in multiple originals on this,the `(-day
0 W 2013.
CITY OF FORT WORTH,,TEXAS STRATEGIC GOVERNMENT SOURCES,INC.
S ` rani Ronald Holifield
Assistant City M eager President
Date Signed-. _ �_ Date Signed: —/0
ATTEST: WITNESS,
A;
ACV
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9 a J. K r
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City Secreta Ul; a
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NL APPROVED AS TO FORM 0
AND LEG LITY:
jDe McElr
Assistant City D rney
M&C C-2,62+
OFFICIAL RECORD
CITY SECRETARY
H
Professional Services Agreement with Strategic Government esour e , Inc. Page 10 of 17
EXHIBIT A
SCOPE OF SERVICES
Overview
Consultant will assist the City by perfortning the following tasks, which are described in, more
detail below.
X Task I —Pro ect Initiation
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Task.2—Resource Development
■ Task 3 Training
Task 4 —Project Evaluation and Follow-Up
Task I —
Task Sugary:
Establish strategy and timetables for completing all aspects of the Services.
Cos pant's Duties,
Consultant will meet with assigned City staff to,:
Develop overall project strategy.
Gather information regarding the current apprai system, employee role
descriptions, and other relevant materials and information.
Establish schedule for development o,f new appraisal. system and for user training.
Establish schedule for set-up and implementation of the Leamig Management
System.
Establish schedule for set-u p and implementation of the Coaching and Mesta ring
Program.
Establish schedule for Six Sigrna training.
Deliverable: Comprehensive schedules covering all aspects of the Services.
0 karticipation Re aired:
The City will assign personnel from the Human Resources Department ("HR") to assist
in gathering information and assign personnel from HR and the City Manager's Office to
provide input on project strategy and to review,revise, and finalize schedules.
Professional Services Agreement with Strategic Gov era went Resources, Inc. Page 11 of 17
Task 2Resource Development
Task Sum
Develop new performance appraisal system, operations manual, and training curricula.
Consultant's Duties:
Consultant will:
Develop revised employee appraisal system based on evaluation of the City's
current system and needs, survey of systems used by other employers,, and
it best practices.
Develop a written, comprehensive operations manual for the revised appraisal
system to serve as a reference tool for supervisors and managers.
Create a video-based operations 'nianual utilizing video vignettes, for use (i,) as an
introductory training tool for newly hired supervisors and managers on the
performance appraisal systern; and (ii) as an on-going resource for previously
trained supervisors and managers to quickly find answers, and brush up on the
appraisal process.
Develop a 4 hour live class curriculum to teach supervisors, and managers how to
use the appraisal process ("'Supervisor Curriculum"). The Supervisor Curriculum
will emphasize accountability and the need for change, in the workplace culture
and will include training on resources and tools supervisors and,managers can use
to improve skills in conducting performance appraisals such as coaching,
discipline, and communicating effectively.
Create a custom 10 minute motivational video to be viewed by all Fort Worth
employees to communicate Fort Worth's cultural DNA and values, including how
Fort Worth values its, employees. " i
Leadership has listened and 's initiating a
culture shift that includes training and perfon-nance appraisal process
improvement for greater accountability
Develop a 2-hour live, class curriculum that (i) communicates to all employees
how Fort Worth values its employees, (11)reviews Fort Worth's cultural DNA and
values, and (Iii) provides a "here's what's, coming" overview of the new
performance appraisal process so everyone is encouraged and buys in to the
upcommg changes and improvements ("Staffwide Curriculum")'.
Provide access through a City- branded portal to an online Learning Management
System (L MS) that provides supervisors and managers with local-government
specific training and leadership-development courses. Consultant shall ensure
that the LMS provides integrated testing, tracking, and comprehensive reporting
capabilities for assignments, courses, and other training events, whether online or
live. The provided LMS shall be structured so as to manage class registrations
Professional Services Agreement with Strategic Government Resources, Inc. Page 12 of 17
and tracking for the City's existing in-house training and for the City's future
development and storage of additional online training courses and files.
Consultant shall ensure that the L provides compliance courses on regulations
and policies that generally apply in a workplace environment, including, but not
limited to, training on regulations and policies relating to sexual harassment,
ethics, diversity, the Red Flag rule, Drug Use (US Department of Transportation),
Alcohol Use (US Department of Transportation), Family and Medical Leave Act
(FMLA), and the Ainen*cans with Disabilities Act (ADA). In addition, the
provided LMS shall provide general-topic training including, but not limited to,
customer service, supervisory skills, and managerial, skills.
Assist in the development of criteria regarding experience, ability, and attitude
necessary to be a successful,mentor.
Provide reference tools for the Fart Wortb's Emerging Leaders, Steering
Committee to use in the development of a coaching and mentoring program. that
will integrate fluidly with the performance appraisal process.
Assist in the development of an application process to screen potential
participants for the role of mentor and for the role of prote'ge' and to assist in
match-fii proteges g mentors and proteges from different work groups or different City
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departments, based on the needs and goals of the protege the qualifications of
the mentor.
Provide resources for participating mentors/co aches on developing and enhancing
mentoring and coaching skills. The mentoring matenals will include reference
guides for conducting monthly mento�r/p�roltege meetings to focus on helping the
protege (i) achieve his or her goals, (ii.) understand issues, within the organization,
and (Iii) gain a broader perspective on leadership. The coaching materials will
include reference guides for conducting monthly meetings between a
supervisor/teach and a direct subordinate to focus on specific ways the
subordinate can improve performance in his or her current position.
Employee De fiver E
ables: Revised mployee Appraisal System, Supervisor Cum*culum,
Motivational Video, StaftWide CuniCUILIM, LM'S, Mentoring/Coaching Tools
City tar ti at"
ion Required.
The City will assign personnel from the City Manager's Office and HR to review and
provide feedback on all draft deliverables and to approve of final deliverables.
Task 3—Training
Task SummaM.
Conduct trainings on revised employee appraisal system, Six Sigma methodology and
tools', and coaching, mentoring, and supervisory counsefing.
Professional Services Agreement with Strategic Government Resources,,Inc. Page 13 of 17
Consultant's utles»t
Consultant will.:
Conduct twenty (201) live class sessions of forty-five (45) students each using the
Supervisor uurn*culum to teach supervisors and managers how to conduct
effective performance appraisals and discuss the use of the operations manual.
Consultant shall ensure that each session is led b a high quality facilitator who is
an expert in his or her field, understands local government, and has exceptional
presentation skills.
Conduct thirty-three (33) live class sessions of two hundred (200) students each
using, the Staff wide Curriculum to communicate to all employees the value Fort
Worth places on employee development, to review Fort Worth's cultural DNA
and values, and to provide more information regarding the upcoming, changes and
improvements to the appraisal process,.
Conduct twenty (20) live class sessions of forty-five (45) students each on
"Coaching, Mentoring and Supervisory Counseling" for all supervisors, and
managers. This class will launch the coaching and menton*ng program by
provi ding attendees with the essential strategy for building trust with their
employees and utilizing the differing skill sets, of coaching, mentoring and
supervisory counseling, Classes will be limited to 5 participants to optimize the
ability for employees to ask questions and make decisions about whether, they
wish to apply for, 'the program. The sessions will be led by a high quality
facilitator who is an expert in his or her field, understands local government, and
has exceptional presentation skills. At the end of the class, supervisors and
managers will be given the opportunity to apply to become fon-nal mentors.
Conduct one live two-and-a-half-day(2.5-day) Six Sigma Yellow Belt Class of up
to twenty (20) supervisors, and managers selected by the City Manager's Office.
This class shall train individuals to participate on (but not to lead) improvement
projects and shall provide an overview of the Six Sigma methodology and an
introduction to the basic tools of Six Sigma and process management. The class,
shall train participants how to develop and use process maps and other basic
improvement tools to support Six Sigma prqjects,. On completion of this class,
each participant will receive designation as a Six Sigma Yellow Belt from SGR
whose training materials are accredited by the International Association for Six
Sigma Certification (IASSC).
Conduct one live eight-day (8-day) Six Sigma Green Belt Class of up to twenty
(20) Yellow Belt supervisors and managers selected by the City Manager"s
Ultice. At least five weeks prior to the conu-nencement of the first session of the
class, Consultant shall assign class participants with "homework" assignments
lasting from two to four weeks in preparation for the training. This class shall
train individuals to lead projects, that have the improvement potential of up to
$100,000.00 and shall extend work done in Yellow Belt training and provide a
Professional Services Agreement with Strategic Government Resources,Inc. Page 14 of 17
deeper understanding of the Six Sigma methodology and all of its tools and
techniques. On completion of this class, each participant will receive designation
as a Six Sigma Green Belt from SGR whose training materials are accredited by
the 1ASSC.
0 ty Participation Reg sire
d.
The City will:
Provide meeting, space for all classes, 'Including, are auditon"um-style meeting
space capable of holding two hundred (200) or more people for the Staff-wide
Curriculum classes.
Assign,personnel from HR to assist in coordinating,all classes.
Acting through its City Manager's Office, select up to twenty (20) supervisors
and managers to participate in Six Sigma Yellow Belt Class.
Acting through, its City Manager's Office, select up to twenty (20) Yellow Belt
supery isors and managers to participate in Six Sigma Green Belt Class.
Task 4—Evaltiation and Follow-Upi
Task Surninary.-
Develop, administer, and analyze results from a survey of City employees before and
after implementation of the revised personnel appraisal system.,
Consultant's Duties:
Consultant will-.
Develop pre- and post-i Mplementati on employee surveys to be used to determine
the effectiveness of the new perfon-nonce appraisal process, by gauging employee
opinions before implementation and one year following implementation.
Administer the survey to at, least ten percent (10%) of City employees at all levels
of the organization, is at least two individuals from every City department,
with all such employees to be selected at random.
Evaluate survey results and prepare and submit a report summarizing responses.
Deliverables-. Pre-implenientation Survey, Post-Implementation Survey, Report
Summarizing Results
Cily Participation Reguired.
The City will assign personnel from the City Manager's Office and HR to review and
provide feedback on the draft surveys and to approve final versions.
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EXHIBY'r 8
PAYMENT SCHEDULE
Consultant's fee will be divided in meets corresponding to project milestones as follows:
Pr2ject Initi,ation, $2,1000.00
A.
Resource Developmeut
Revised performance appraisal system $33 000-00
and comprehensive operations manual
Vide buried operations manual $16 50 .0,0
Supervisor Curriculum $33000-00
Motivational Video $1510 0-00
Staffwide Curriculum $121000.00
Online Learning Management System $,500.,00 one-time set-up fee
Plus,
$20.00 per user per year
(Hint to exceed $18,01010.00
per year for nine hundred
users)
Mentoring/Co aching Materials $21000-001
T r al" "
Superv'isor Curriculum Train m* g $2,000.,00 per class session
(not to exceed $40,000.00
for twenty classes)
Sitaff,Wide Curriculum Training S 1,500.00 per class session
(not to exceed $49,500.00
0
for th Lrty-three classes)
Six Sign1a Yellow Belt Training $1,0,,,0010.1010 for 2.5-day class
Six Signia Green Belt Training $312,000.00 for 8-day class,
Coach*n
I g, Mentoring and Supervisory Counseling Trairling $2,0001.00 per class session
Professional Services Agreement with Strategic Governmint Resources, Inc. Page 16 of 17
(not to exceed $40,000.00
for twenty classes)
Prpj*ect Evaluati"on and Folio
Survey Development, Performance, and Analysis $13,500.00
TOTAL NOT TO EXCEED AMOUNT $317100,0.00
ii. Following completion of each of the listed milestones, the Consultant shall provide the City
with a signed fee invoice summarizing the portion of the Services that has been completed and
requesting payment. If the City requires additional reasonable information, it shall request the same
promptly after receiving the above inn om-,iation, and the Consultant shall provide such additional
reasonable information to the extent the same, is available. On full and final completion of the Services,
Consultant shall submit a final fee invoice, and City shall pay any balance due within 30 days of receipt
of such invoice.
iii. In the event of a, disputed or contested billing, only the portion being contested will be withheld
11 0
from payment, and the undisputed portion will be, paid. City will exercise reasonableness in contesting
any bill or portion thereof. No interest will accrue on any contested portion of the billing until the
contest has been mutually resolved.
0
IV. For contested billings, the City shall make payment in full to Consultant within 60 days of the
date the contested matter is resolved. If City fails to make such payment, Consultant may, after giving
7 days" written notice to City, suspend services under this Agreement until paid in. full, including
interest calculated from the date the billing contest was resolved. In the event of suspension of
services,, Consultant shall have no liability to City for delays or damages caused to City because of such
suspension of services.
Professional Services Agreement with Strategic Governi-nent Resources, inn. Page 1 7 of 17
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(3)GG;01 53,12,00 0141000 $317,000.00 E71 538040 0139011O $31 7j O .00
(1 FE71 538040 0139010 $317,000.00 (4) GG01 531200 01,41000 $37 00.00
(2)(3)GG01 476071 0141000 $31L000.00
...........
CERTIFICATIONS:
a Alanis (8180)
SubmMed for Cily Manner's O Susan
0r1 roar Department Head,.- Karen Marshall (7783)
Addiffloonal Informatleon Contact: Richard Hoda (7'7'70)
:901 1.a__—I... Is M.M. 06 Mqqp##O"" Pas 1004 I I mxl$M 0"1 Imm""Im"11 MOIN""MWOOMMI. 1095.0"1 MOM 111 low M-M INNOW%I 1111011.-FROMMIN m
ATTACHMENTS
1. 13-0069 waiver.pdf (C,FW Internal)
2. 14SGR FE71 A013.doc (Public)
3. 14SGR 0001 A013.doc (Public)
Low me: .4SG R Page 3 of 3