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HomeMy WebLinkAboutContract 37282-B10 CONTR CRETARY APPENDIX B-10 ACT NO, -,BBC) In accordance with the Professional Services Agreement signed between TekSystems Inc. ("Contractor") and the City of Fort Worth ("Client") on June 22, 2005, City Secretary Contract (CSC) No. 32159, as amended by CSC No. 37282, collectively the "Professional Services Agreement," this Appendix B-10 is incorporated into the Professional Services Agreement and hereby reads as follows: 1. The term of this work order shall be extended to end when all services have been completed under this work order as contemplated herein, unless otherwise terminated in accordance with CSC No. 32159, as amended. 2. This Work Order incorporates by reference all of the terms and conditions of the Professional Services Agreement, CSC No. 32159, as amended, and specifically the services to be provided under Section 1 of said agreement. 3. The services to be performed under this Work Order shall be as follows: DESKTOP TECHNICIAN To load and verify correct operation of all application software packages and operating systems used throughout the City's data network. To provide training and technical assistance to users in a courteous manner; to identify and resolve hardware, software, and operator problems; to make minor repairs, or refer to service personnel. To document work performed in the case management system. To effectively manage and prioritize outstanding support issues. To keep supervisor informed of potential problems, and escalate issues as needed. To document processes and problem resolution in the Knowledge Base. To work as a resource on project implementation; to assist city staff with various aspects of information systems; to assess department needs and recommend equipment and software to purchase. To recommend appropriate action to maintain current and up to date information systems. Personnel assigned to provide services under this Work Order: Name: Ed Hodges Start Date: September 8, 2009 End Date: Upon completion of all services contemplated herein, unless otherwise terminated in accordance with CSC No. 32159, as amended. Payment Terms: Payment Rate: $37.00 per hour Appendix B-10 to Professional Services Agreement TekSystems, Inc. Page 1 of 2 AGREED AND ACCEPTED: CITY OF FORT WORTH TEKSYSTEMS INC. Karen L. Montgomery ignature Assistant City Manager / Date: C. 'Im5. Name APPROVED AS TO FORM AND LEGALITY: Title ( -Zoe•1 Maleshia armer Date Assistant City Attorney A y: #U4 Hendrix, City S tart' NO &(" Appendix B-10 to Professional Services Agreement TekSystems, Inc. Page 2 of 2