HomeMy WebLinkAboutContract 58142 CSC No. 58142
MAccela- carahsoft.
Statement of Work
City of Fort Worth, TX
Continuous Service Improvement Services
9/6/2022
Version 1.0
Accela, Inc.
2633 Camino Ramon
Suite 120
San Ramon, CA 94583
Tel: 925-659-3200
Carahsoft Technology Corp.
11493 Sunset Hills Road
Suite 100
Reston,VA 20190
Tel: 571-662-3010
OFFICIAL RECORD
CITY SECRETARY
FT.WORTH, TX
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TABLE OF CONTENTS
TABLEOF CONTENTS.......................................................................................................................................................2
DOCUMENTCONTROL......................................................................................................................................................3
INTRODUCTION.................................................................................................................................................................4
SCOPEOF SERVICES........................................................................................................................................................4
OUTOF SCOPE.................................................................................................................................................................4
PROJECTASSUMPTIONS..................................................................................................................................................4
PAYMENTTERMS..............................................................................................................................................................5
ADMINISTRATION..............................................................................................................................................................5
SIGNATURES....................................................................................................................................................................7
APPENDIX A: CHANGE ORDER FORM..............................................................................................................................8
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DOCUMENT CONTROL
Date Author Version Change Reference
6/16/2022 E. Strang 1.0 SOW Creation
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INTRODUCTION
OVERVIEW
This Statement of Work("SOW") dated 9/6/2022 sets forth the scope and definition of the project-based
professional services (collectively, the "Services") to be provided by Carahsoft Technology Corp.
("Carahsoft") and Accela, Inc., its affiliates and/or agents("Accela") to City of Fort Worth, TX("Agency" or
"Customer").
The products and services contained herein shall be governed by the terms and conditions of GSA Multiple
Award Schedule Contract(MAS) Contract#47QSWA18D008F.
SCOPE OF SERVICES
Accela will provide services to the Agency to work on enhancements at the direction of the Agency.
Continuous Service Improvement:
1. Workshops and interviews to collect the business requests to create an initial prioritized backlog
of enhancements.
2. Technical services to work on the various different backlog line items
3. Quality assurance management to facilitate the testing and resolution of any issues
Note—Agency resources are needed to participate in the discussion to finalize the enhancement prior
to configuration. Agency resources will perform testing to validate the enhancement configuration.
WORK DESCRIPTION
Accela will provide Services on a time and materials bases for various Accela related tasks. No guarantees
are made that specific tasks will be completed in the hours identified.
Project management will be required for scheduling, planning and communication. Project management
hours will be deducted from the total hours contracted.
Accela will work at the direction of the Agency's Project Manager.
OUT OF SCOPE
Any coding, conversion or additional services not specifically described in this document is the
responsibility of Agency.
PROJECT ASSUMPTIONS
PROJECT TIMELINE
The project is estimated to take 12 months. The projected start date for the Project is forty-five (45)
calendar days after mutual acceptance and signature of this SOW.
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PROJECT COMPLETION
Upon completion of the work defined above, this contract will be closed.
PROJECTS PUT ON HOLD
It is understood that sometimes Agency priorities are revised requiring the Agency to place the Accela
project on hold. The Agency must send a formal written request sent to Accela to put the project on hold.
Delays of 2 weeks or more that have a tangible impact to Accela's resource plan are subject to change
order.
If an Agency-based delay puts the project on hold for more than 90 days, Accela reserves the right to
terminate the contract and negotiate new terms. If an Agency-based delay puts the project on hold past
the termination period, Accela reserves the right to terminate the contract at the time of the delay. After
that time, Accela can choose to cancel the rest of the Statement of Work.To finish the project will require
a new Statement of Work at new pricing.
PAYMENT TERMS
The project is expected to take 1.333 hours. The Hourly Rate is $22S per hour discounted from $2SO per
hour. The total estimated amount payable under this SOW, as calculated from the below-mentioned fees,
is $299,92S.00. This estimated price is based on the information available at time of signing and the
assumptions, dependencies and constraints, and roles and responsibilities of the Parties, as stated in this
SOW.
• Invoices will be sent for hours worked monthly.
• Invoices are due net 30 of the invoice date.
EXPENSES
There is no provision for travel expenses or travel time in this SOW because Agency does not need any
onsite resources. Travel to the Agency will not be conducted unless a Change Order, inclusive of travel
expense terms and conditions, is signed prior to travel commencing to cover the cost of the travel.
CONTRACT SUS'
The total estimated amount payable under this SOW, as calculated from the above-mentioned fees, is
$299,925.00. This estimated price is based on the information available at time of signing and the
assumptions, dependencies and constraints, and roles and responsibilities of the Parties, as stated in this
SOW.
ADMINISTRATION
CHANGE ORDERS
In order to make a change to the scope of Professional Services in this SOW, and subject to the Disclaimers
below, Agency must submit a written request to Accela specifying the proposed changes in detail. Accela
will submit to Agency an estimate of the charges and the anticipated changes in the delivery schedule that
will result from the proposed change in the Professional Services Change Order. Accela will continue
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performing the Professional Services in accordance with the SOW until the parties agree in writing on the
change in scope of work,scheduling,and fees therefore. Any Change Order will be agreed to by the parties
in writing prior to implementation of the Change Order. If Accela's effort changes due to changes in timing,
roles, responsibilities, assumptions, scope,etc. or if additional support hours are required, a change order
will be created that details these changes, and impact to project and cost (if any). Any change order will
be signed by Accela and Agency prior to commencing any activities defined in the change order. Standard
blended rate for Accela resources is $225 per hour. The Change Order Template is attached hereto as
Appendix A.
EXPIRATION
The scope and terms of this SOW must be executed as part of the Professional Services Agreement within
sixty(60) calendar days of the date of this SOW. If the SOW is not executed, the current scope and terms
can be renegotiated.
DISCLAIMERS
Accela makes no warranties in respect of the Services described in this SOW except as set out in the
Professional Services Agreement. Any configuration of or modification to the Product that can be
consistently supported by Accela via APIs, does not require direct database changes and is capable of being
tested and maintained by Accela will be considered a "Supported Modification". Accela's obligations and
warranties in respect of its Services, Products, and maintenance and support, as set out the agreement
between Accela and Agency, does not extend outside the Supported Modifications or to any Agency
manipulation of implemented scripts, reports, interfaces and adaptors.
In the event Agency requires significant changes to this SOW (including cumulative revisions across any
one or more Change Orders) which Accela reasonably determines (a) is a material modification of the
nature or scope of Services as initially contemplated by the Parties under this SOW and/or(b) is significantly
outside the Supported Modifications, Accela may, upon no less than thirty (30) days' notice to Agency,
suspend or terminate this SOW and/or any Change Order issued hereunder. In the event of any such
termination or suspension, the parties will work together in finalizing agreed-upon Deliverables.
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SIGNATURES
This Statement of Work is agreed to by the parties and made effective upon the date of last signature.
Carahsoft Technology Corp. City of Fort Worth,TX
VdykG--
Valerie,Washington(Sep 28,202214:24 CDT)
Authorized Signature Authorized Signature
Madeline Hall Valerie Washington
Name - Type or Print Name- Type or Print
Contracts Manager Assistant City Manager
Title Title
Sep 13, 2022 Sep 28, 2022
Date Date
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APPENDIX A: CHANGE ORDER FORM
Agency: CO#:
Project Code: Date:
Contract ID:
Initiating Department:
Initiated By:
A. PROJECT CHANGE DESCRIPTION/TASK SUMMARY:
1. [Description of Change#1 —Issue details/scope impact, add as many as needed]
• Schedule impact:
• Resource impact:
• Cost impact:
2. Etc.
Total Project Schedule Impact: [Enter]
Total Project Resource Impact: [Enter]
Total Project Cost Impact: [Enter]
B. BILLING TERMS:
Please describe the method by which Accela may bill the customer. Typically for CO's this is T&M.
C. EXPIRATION:
If this is a CO for a bucket of T&M hours there needs to be an expiration date
SIGNATURE AND ACCEPTANCE
The above Services will be performed in accordance with this Change Order/Work Authorization and the provisions
of the Contract for the purchase, modification, and maintenance of the Accela systems.The approval of this Change
Order will act as a Work Authorization for Accela and/or Agency to perform work in accordance with this Change
Order, including any new payment terms identified in this Change Order. This Change Order takes precedent and
supersedes all other documents and discussions regarding this subject matter.
Accepted By: Accepted By:
Accela, Inc.
By: By:
Print Name: Print Name:
Title: Title:
Date: Date:
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MAccela-
Statement of Work
City of Fort Worth, Texas
SaaS Migration Services
9/8/2022
Version 1.1
Accela, Inc.
2633 Camino Ramon
Suite 120
San Ramon, CA 94583
Tel: 925-659-3200
Cara hsoft Technology Corp.
11493 Sunset Hills Road
Suite 100
Reston,VA 20190
Tel: 571-662-3010
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TABLE OF CONTENTS
TABLEOF CONTENTS.......................................................................................................................................................2
DOCUMENTCONTROL......................................................................................................................................................3
INTRODUCTION.................................................................................................................................................................4
OVERVIEW...........................................................................................................................................................................4
SCOPEOF SERVICES........................................................................................................................................................4
PROJECT MANAGEMENT AND OVERSIGHT..................................................................................................................................4
WORKDESCRIPTION..............................................................................................................................................................5
OUTOF SCOPE.................................................................................................................................................................6
PROJECTASSUMPTIONS..................................................................................................................................................6
GENERALPROJECT ASSUMPTIONS...........................................................................................................................................6
INTEGRATIONASSUMPTIONS...................................................................................................................................................6
PROJECTTIMELINE................................................................................................................................................................6
PROJECTCOMPLETION...........................................................................................................................................................6
PROJECTSPUT ON HOLD.......................................................................................................................................................6
PAYMENTTERMS..............................................................................................................................................................7
PAYMENTSCHEDULE.............................................................................................................................................................7
EXPENSES...........................................................................................................................................................................7
CONTRACTSUM....................................................................................................................................................................7
ADMINISTRATION..............................................................................................................................................................7
CHANGEODERS....................................................................................................................................................................7
EXPIRATION..........................................................................................................................................................................7
DISCLAIMERS.......................................................................................................................................................................7
SIGNATURES....................................................................................................................................................................9
APPENDIX A: CHANGE ORDER FORM.............................................................................................................................10
SIGNATURE AND ACCEPTANCE............................................................................................................................................... 10
APPENDIX B:SAAS ASSESSMENT..................................................................................................................................11
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DOCUMENT CONTROL
Date Author Version Change Reference
6/16/2022 J. White 1.0 SOW Creation
8/11/2022 J. White 1.1 Update start date and estimated duration
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INTRODUCTION
OVERVIEW
This Statement of Work("SOW") dated 9/8/2022 sets forth the scope and definition of the project-based
professional services (collectively, the "Services") to be provided by Carahsoft Technology Corp.
("Carahsoft")and Accela, Inc., its affiliates and/or agents("Accela") to City of Fort Worth,Texas("Agency'
or "Customer").
The products and services contained herein shall be governed by the terms and conditions of GSA Multiple
Award Schedule Contract(MAS) Contract#47QSWA18D008F.
This statement of work represents a Fixed Fee based engagement.
SCOPE OF SERVICES
Accela will provide services to the Agency for migrating the Accela on-premise Land Management instance
to the Accela Cloud based on the materials provided by the Agency in the SaaS Migration Questionnaire.
• Import/upgrade of MS SQL DBs (up to 3 environments: Support, Test, Production)
• Assistance migrating 8 specific interfaces:
o GIS with APO data load
o Credit Card Payment Adapter (PayPal)
o One Address
o Open Data
o Motorola CRM
o iNovah Cashiering
o Peoplesoft
o Selectron IVR
• Migration of up to 210 SSRS reports
• Assist in integrating Azure SSO
• Up to 20 hour of issue resolution and testing assistance
• Go live planning and cutover assistance
• Migration and integration of the City's Fire Solution into the City's core Accela Platform
Products
The following Accela products are in scope for this Project:
• Accela Automation
• Accela Citizen Access
• Accela GIS
• Accela Mobile
PROJECT MANAGEMENT AND OVERSIGHT
Accela shall perform ongoing project management services in conjunction with the Agency project
manager throughout the project in order to plan and monitor execution of the project in accordance with
the activities outlined in the Statement of Work.
Statement of Work
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MAccela
Accela Responsibilities:
Provide overall Accela project management support throughout implementation, included:
• Project document management via Share Point
• Participate in project status meetings with Agency and Client stakeholders to review the projects
status, risks, issues, change requests,as needed to review Accela tasks and status
• Conduct weekly plan review with Agency Project Manager to include:
o Complete, in progress, and pending items
o Open action items
o Upcoming deliverables and project milestones
• Weekly project status meeting
• Facilitate executive project oversight and quality assurance
o Support for monthly meetings with executive leadership
WORK DESCRIPTION
Accela will perform a migration of the customer's on-premise Accela environments using MS SQL(up to 3
environments: Support, Test, Production) to the Accela SaaS platform.
Steps:
1. Customer provides an updated backup of the MS SQL databases for the environments to be
migrated
2. Perform the database migration (Accela,Jetspeed, AGIS, AMO, and ADS databases as required)
a. Copy database to Accela site
b. Execute preparation and remediation scripts; drop any custom objects
c. Import data from the MS SQL DB into Accela SaaS SQL instance
3. Execute validation scripts to confirm the schema
4. Provision tenant instance in Accela SaaS
5. Update environment specific data in the databases
6. Start Accela services and validate the system is functional i.e. login, search, create records, etc.
7. Execute automated test tool to ensure proper system functionality
8. Customer performs migration validation
9. Remediate any data issues that found from the migration
10. Provide the customer with a backup of the revised SQL DB
11. Migrate and Test integrations
o Repoint service endpoints to new URLs
o Adjust firewall rules and network topologies as necessary
o Update interface EMSE scripting dependences for Azure compatibility
12. Migrate and update SSRS reports (maximum of 210)
o Import reports into the Accela SaaS environment
o Update reports to remove dependencies on custom objects (stored procedures,
functions)
o Facilitate customer testing and remediate any issues found resulting from migration
13. Validate Ad Hoc reports
o Remove dependencies on custom views where possible
o Convert to SSRS as needed
14. Develop go live plan
15. Final go-live/roll back decision
Statement of Work
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MAccela
16. Execute go live plan
OUT OF SCOPE
Any Coding, conversion or additional services not specifically described in this document is the
responsibility of Agency.
PROJECT ASSUMPTIONS
GENERAL PROJECT ASSUMPTIONS
• Agency will providethe necessary tools,accounts,and permissionsthat will enable Accela to access
the Agency's internal network for remote installation and testing. This access must be provided
through industry standard tools such as Virtual Private Network (VPN). Failure to provide this
access in a timely fashion will result in a project delay. Such a delay will result in a Change Order.
• Agency will ensure that Accela resources have access to a Dev or Test version of the 3rd party
systems for interface development. All interfaces will be developed against 1 (one), agreed upon
version of the 3rd party system.
• Agency will provide source code for relevant interfaces in scope. If source code is unavailable,then
the project may be delayed or addition cost may result from the re-development of a new
interface.
Integration Assumptions
• Agency will be responsible for hosting custom interfaces unless otherwise specified in the Accela
SaaS License Agreement.
• The agency will purchase the Enhanced Reporting Database (ERD) as part of their SaaS license. If
the agency does not purchase ERD, then additional scope may be required to migrate interfaces.
PROJECT TIMELINE
The project is estimated to take 20 weeks. The projected start date for the Project is fifteen (15) calendar
days after mutual acceptance and signature of this SOW.
PROJECT COMPLETION
Upon completion of the work defined above, this contract will be closed.
PROJECTS PUT ON HOLD
It is understood that sometimes Agency priorities are revised requiring the Agency to place the Accela
implementation on hold. The Agency must send a formal written request sent to Accela to put the project
on hold. Delays of 2 weeks or more that have a tangible impact to Accela's resource plan are subject to
change order.
If an Agency-based delay puts the project on hold for more than 90 days, Accela reserves the right to
terminate the contract and negotiate new terms. If an Agency-based delay puts the project on hold past
the termination period, Accela reserves the right to terminate the contract at the time of the delay. After
that time, Accela can choose to cancel the rest of the Statement of Work.To finish the project will require
a new Statement of Work at new pricing.
Statement of Work
Proprietary and Confidential
MAccela
PAYMENT TERMS
PAYMENT SCHEDULE
• 50% due at contract signing$37,500.
• 50% invoiced at completion $37,500.
EXPENSES
There is no provision for travel expenses or travel time in this SOW because Agency does not need any
onsite resources. Travel to the Agency will not be conducted unless a Change Order, inclusive of travel
expense terms and conditions, is signed prior to travel commencing to cover the cost of the travel.
CONTRACT SUM
The total estimated amount payable under this SOW, as calculated from the above-mentioned fees, is
$75,000.This estimated price is based on the information available at time of signing and the assumptions,
dependencies and constraints, and roles and responsibilities of the Parties, as stated in this SOW.
ADMINISTRATION
CHANGE ORDERS
In order to make a change to the scope of Professional Services in this SOW, and subject to the Disclaimers
below, Agency must submit a written request to Accela specifying the proposed changes in detail. Accela
will submit to Agency an estimate of the charges and the anticipated changes in the delivery schedule that
will result from the proposed change in the Professional Services Change Order. Accela will continue
performing the Professional Services in accordance with the SOW until the parties agree in writing on the
change in scope of work,scheduling,and fees therefore. Any Change Order will be agreed to by the parties
in writing prior to implementation of the Change Order. If Accela's effort changes due to changes in timing,
roles, responsibilities, assumptions, scope,etc. or if additional support hours are required, a change order
will be created that details these changes, and impact to project and cost (if any). Any change order will
be signed by Accela and Agency prior to commencing any activities defined in the change order. Standard
blended rate for Accela resources is $250 per hour. The Change Order Template is attached hereto as
Apaendix A.
EXPIRATION
The scope and terms of this SOW must be executed as part of the Professional Services Agreement within
sixty(60) calendar days of the date of this SOW. If the SOW is not executed, the current scope and terms
can be renegotiated.
DISCLAIMERS
Accela makes no warranties in respect of the Services described in this SOW. Any configuration of or
modification to the Product that can be consistently supported by Accela via APIs, does not require direct
database changes and is capable of being tested and maintained by Accela will be considered a "Supported
Modification". Accela's obligations and warranties in respect of its Services, Products, and maintenance
and support, as set out the agreement between Accela and Agency,does not extend outside the Supported
Modifications or to any Agency manipulation of implemented scripts, reports, interfaces and adaptors.
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In the event Agency requires significant changes to this SOW (including cumulative revisions across any
one or more Change Orders) which Accela reasonably determines (a) is a material modification of the
nature or scope of Services as initially contemplated by the Parties under this SOW and/or(b) is significantly
outside the Supported Modifications, Accela may, upon no less than thirty (30) days' notice to Agency,
suspend or terminate this SOW and/or any Change Order issued hereunder. In the event of any such
termination or suspension, the parties will work together in finalizing agreed-upon Deliverables.
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SIGNATURES
This Statement of Work is agreed to by the parties and made effective upon the date of last signature. If
undated by Agency, the effective date will be as of the Accela signature hereto.
Carahsoft Technology Corp. City of Fort Worth,Texas
7✓ a�iize�i/a.� Yd"Ikk---
Vale,w_Woshingt-(Sep 28,202214:24 CDT)
Authorized Signature Authorized Signature
Madeline Hall Valerie Washington
Name - Type or Print Name- Type or Print
Contracts Manager Assistant City Manager
Title Title
Sep 13, 2022 Sep 28, 2022
Date Date
Statement of Work Page 9 of 11
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MAccela
APPENDIX A: CHANGE ORDER FORM
Agency: CO#:
Project Code: Date:
Contract ID:
Initiating Department:
Initiated By:
A. PROJECT CHANGE DESCRIPTION/TASK SUMMARY:
1. [Description of Change#1 —Issue details/scope impact, add as many as needed]
• Schedule impact:
• Resource impact:
• Cost impact:
2. Etc.
Total Project Schedule Impact: [Enter]
Total Project Resource Impact: [Enter]
Total Project Cost Impact: [Enter]
B. BILLING TERMS:
Please describe the method by which Accela may bill the customer. Typically for CO's this is T&M.
C. EXPIRATION:
If this is a CO for a bucket of T&M hours there needs to be an expiration date
SIGNATURE AND ACCEPTANCE
The above Services will be performed in accordance with this Change Order/Work Authorization and the provisions
of the Contract for the purchase, modification, and maintenance of the Accela systems.The approval of this Change
Order will act as a Work Authorization for Accela and/or Agency to perform work in accordance with this Change
Order, including any new payment terms identified in this Change Order. This Change Order takes precedent and
supersedes all other documents and discussions regarding this subject matter.
Accepted By: Accepted By:
Accela, Inc.
By: By:
Print Name: Print Name:
Title: Title:
Date: Date:
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APPENDIX B: SAAS ASSESSMENT
This statement of work is based on the assessment report conducted in May 2022.
4
CFW SaaS Discovery
2022OS31 CFW repos
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Accela Availability and Security Policy
Service Availability:
Accela will use commercially reasonable efforts to (a] provide bandwidth sufficient for Customer's use of the
Subscription Services provided hereunder and in an applicable Order Form and (b) operate and manage the
Subscription Services with a ninety-nine and nine percent (99.9%) uptime goal (the "Availability SLA"),
excluding situations identified as"Excluded"below.
"Excluded"means any outage that results from any of the following:
a. Any maintenance performed by Accela during Accela's standard maintenance windows.Accela will
notify Customer within forty-eight (48] hours of any standard maintenance and within twenty-four (24)
hours for other non-standard emergency maintenance (collectively referred to herein as "Scheduled
Maintenance"). Scheduled maintenance includes off-business-hours (agency time) deployments of major
releases&service packs.Major releases are deployed into an agency's non-production environments well
in advance,typically 4 weeks ahead of production,to allow for adequate user acceptance testing.
b. Customer's information content or application programming,or the acts or omissions of Customer
or its agents,including,without limitation,the following:
1. Any mis-configuration by Customer(as determined in Accela's sole discretion),including,without
limitation,configuration errors and bad or unintended usage of the Subscription Services.
2. Force majeure or other circumstances beyond Accela's reasonable control that could not be avoided
by its exercise of due care.
C. Failures of the carrier networks itself and the network by which Customer connects to the carrier
networks any other network unavailability.
d. Any window of time when Customer agrees that Subscription Services availability/unavailability
will not be monitored or counted.
e. Interruptions or delays in providing the Subscription Services resulting from telecommunication
or Internet service provider failures.
f. Customer's or any third party's use of the Subscription Services in an unauthorized or unlawful
manner.
Remedies for Excessive Downtime:
In the event the Availability of the Subscription Services falls below the Availability SLA in a given calendar
month,Accela will pay Customer a service credit("Service Credit"] equal to the percentage of the fees set forth
in the table below corresponding to the actual Availability of the Subscription Services during the applicable
calendar month. Such Service Credit will be issued as a credit against any fees owed by Customer for the next
calendar month of the Subscription Period or, if Customer does not owe any additional fees,then Accela will
pay Customer the amount of the applicable Service Credit within thirty(30) days after the end of the calendar
month in which such credit accrued.Such Service Credit will be in addition to any other remedies available to
Customer at law,in equity or under this Agreement.
System availability is measured by the following formula:x= (n-y)*100 /n
20210212
Notes:
(1) 'Y'is the uptime percentage; "n"is the total number of hours in the given calendar month minus scheduled
downtime;and"y"is the total number of downtime hours in the given calendar month.
(2) Specifically excluded from"n and"y"in this calculation are the exception times on scheduled upgrade and
maintenance windows.
Service Availability Percentage of Monthly Service
Fees Credited
>99.9% 0%
95.0%- < 99.9% 5% (max of $280)
90.0%- < 95.0% 10% (max of $560)
80.0%- < 90.0% 20% (max $840)
70.0%- < 80.0% 30% (max of $1,120)
60.0%- < 70.0% 40% (max of $1,400)
< <60% j 50% (max of $2,800)
Customer Account Login:
For Accela user interface access,Accela uses TLS 1.2 with AES 256 bit or similar encryption for protection of data
in transit, which is supported by most modern browsers.Accela will also restrict applicable administrative user
interface access to Customer corporate networks for additional security on written request by Customer.
Accela SaaS Service Delivery:
Accela manages its apps and infrastructures within the industry-leading Microsoft Azure hosting environment,
specifically designed and constructed to deliver world- class physical security, power availability, infrastructure
flexibility and growth capacity. Accela's audit and compliance foundation includes SSAE 18 SOC 2 Type II, HIPAA,
California Consumer Privacy Act (CCPA), and PCI-DSS (payment adapters). Accela's partnership with Microsoft
delivers multi-layered security in physical datacenters, infrastructure and operations, with adherence to its
numerous security certifications. More information can be found at https:Hazure.microsoft.com/en-
us/overview/security/.
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GOVERNMENT - PRICE QUOTATION
ACCELA GOVERNMENT AT CARAHSOFT ca ra hsoft
Accela 11493 SUNSET HILLS ROAD I SUITE 100 1 RESTON,VIRGINIA 20190
PHONE(703)871-8500 FAX(703)871-8505 1 TOLL FREE(888)66CARAH
WWW.CARAHSOFT.COM
TO: Angela Estrada FROM: Casey Oesterle
Sr.Contract Compliance Specialist Carahsoft Technology Corp.
City of Fort Worth 11493 Sunset Hills Road
275 W 13th St Reston,Virginia 20190
2nd Floor
Fort Worth,TX 76102 USA
EMAIL: Angela.Estrada@fortworthtexas.gov EMAIL: Casey.Oestede@carahsoft.com
PHONE: (817)392-2431 PHONE: (571)662-3010 FAX: (703)871-8505
TERMS: GSA Schedule No:47QSWA18DO08F QUOTE NO: 35657935
Term:August 22,2018-August 21,2023 QUOTE DATE: 09/12/2022
FTIN:52-2189693 QUOTE EXPIRES: 09/30/2022
Shipping Point:FOB Destination RFQ NO:
Credit Cards:VISA/MasterCard/AMEX
Remit To:Same as Above SHIPPING: ESD
Payment Terms: Net 30(On Approved Credit) TOTAL PRICE: $1,248,998.65
Cage Code: 1P3C5
DUNS No:088365767
UEI:DT8KJHZXVJH5
Business Size:Other than Small
Sales Tax May Apply TOTAL QUOTE: $1,248,998.65
LINE NO. PART NO. DESCRIPTION - QUOTE PRICE QTY EXTENDED PRICE
YEAR 1 ACCELA SAAS
1 SS21000MU3051-120 Multi-Solution-Accela Annual $1,489.00 GSA 400 $595,600.00
Accela Building and Planning
Accela Inc-SS21 OOOMU3051
Start Date:09/30/2022
End Date:09/29/2023
2 SS31000SU3051-120 Accela Public Safety Annual $989.00 GSA 77 $76,153.00
Fire Enterprise Device
Accela Inc-SS31 OOOSU3051
Start Date:09/30/2022
End Date:09/29/2023
3 ASOODAC3051-120 Accela Enhanced Reporting Database Annual $164.72 GSA 400 $65,888.00
Accela Inc-ASOODAC3051
Start Date:09/30/2022
End Date:09/29/2023
4 MANAGEDAPPSERV- Managed Application Services $136,432.65 OM 1 $136,432.65
1 Accela Inc-MANAGEDAPPSERV-1
Start Date:04/01/2023
End Date:09/29/2023
YEAR 1 ACCELA SAAS SUBTOTAL: $874,073.65
ACCELA SERVICES-OPTIMIZATION
21 CON-SPM Senior Project Manager(Per Hour) $225.00 GSA 1333 $299,925.00
Continuous Service Improvement Services
Carahsoft Technology Corporation-CON-SPM
ACCELA SERVICES-OPTIMIZATION SUBTOTAL: $299,925.00
ACCELA SERVICES-SAAS MIGRATION
22 CON-SPM Senior Project Manager(Per Hour) $250.00 GSA 150 $37,500.00
"50%due at contract signing$37,500.
Carahsoft Technology Corporation-CON-SPM
CONFIDENTIAL QUOTE DATE: 09/12/2022
PAGE 1 of 3 QUOTE NO: 35657935
GOVERNMENT - PRICE QUOTATION
ACCELA GOVERNMENT AT CARAHSOFT ca ra hsoft
Accela 11493 SUNSET HILLS ROAD I SUITE 100 1 RESTON,VIRGINIA 20190
PHONE(703)871-8500 1 FAX(703)871-8505 1 TOLL FREE(888)66CARAH
WWW.CARAHSOFT.COM
LINE NO. PART NO. DESCRIPTION - QUOTE PRICE QTY EXTENDED PRICE
23 CON-SPM Senior Project Manager(Per Hour) $250.00 GSA 150 $37,500.00
"50%invoiced at completion$37,500.
Carahsoft Technology Corporation-CON-SPM
ACCELA SERVICES-SAAS MIGRATION SUBTOTAL: $75,000.00
SUBTOTAL: $1,248,998.65
TOTAL PRICE: $1,248,993.65
TOTAL QUOTE: $1,248,998.65
SUGGESTED OPTIONS
LINE NO. PART NO. DESCRIPTION - QUOTE PRICE QTY EXTENDED PRICE
YEAR 2 ACCELA SAAS
5 SS21000MU305R1- Multi-Solution-Accela Annual(1st Renewal Term) $1,489.00 GSA 400 $595,600.00
120 Accela Building and Planning
Accela Inc-SS21 OOOMU305R1
Start Date:09/30/2023
End Date:09/29/2024
6 SS31000SU305R1- Accela Public Safety Annual(1st Renewal Term) $989.00 GSA 77 $76,153.00
120 Fire Enterprise Device
Accela Inc-SS31 OOOSU305R1
Start Date:09/30/2023
End Date:09/29/2024
7 ASOODAC305R1-120 Accela Enhanced Reporting Database Annual(1st Renewal $164.72 GSA 400 $65,888.00
Term)
Accela Inc-ASOODAC305R1
Start Date:09/30/2023
End Date.09/29/2024
8 MANAGEDAPPSERV- Managed Application Services $288,750.00 OM 1 $288,750.00
2 Accela Inc-MANAGEDAPPSERV-2
Start Date:09/30/2023
End Date:09/29/2024
YEAR 2 ACCELA SAAS SUBTOTAL: $1,026,391.00
YEAR 3 ACCELA SAAS
9 SS21000MU305R2- Multi-Solution-Accela Annual(2nd Renewal Term) $1,548.56 GSA 400 $619,424.00
120 Accela Building and Planning
Accela Inc-SS21000MU305R2
Start Date:09/30/2024
End Date:09/29/2025
10 SS31000SU305R2- Accela Public Safety Annual(2nd Renewal Term) $1,028.56 GSA 77 $79,199.12
120 Fire Enterprise Device
Accela Inc-SS31000SU305R2
Start Date:09/30/2024
End Date:09/29/2025
11 ASOODAC305R2-120 Accela Enhanced Reporting Database Annual(2nd $171.30 GSA 400 $68,520.00
Renewal Term)
Accela Inc-ASOODAC305R2
Start Date:09/30/2024
End Date:09/29/2025
CONFIDENTIAL QUOTE DATE: 09/12/2022
PAGE 2 of 3 QUOTE NO: 35657935
GOVERNMENT - PRICE QUOTATION
ACCELA GOVERNMENT AT CARAHSOFT ca ra hsoft
Accela 11493 SUNSET HILLS ROAD I SUITE 100 1 RESTON,VIRGINIA 20190
PHONE(703)871-8500 1 FAX(703)871-8505 1 TOLL FREE(888)66CARAH
WWW.CARAHSOFT.COM
LINE NO. PART NO. DESCRIPTION - QUOTE PRICE QTY EXTENDED PRICE
12 MANAGEDAPPSERV- Managed Application Services $303,187.50 OM 1 $303,187.50
3 Accela Inc-MANAGEDAPPSERV-3
Start Date:09/30/2024
End Date:09/29/2025
YEAR 3 ACCELA SAAS SUBTOTAL: $1,070,330.62
YEAR 4 ACCELA SAAS
13 SS21000MU305R3- Multi-Solution-Accela Annual(3rd Renewal Term) $1,610.50 GSA 400 $644,200.00
120 Accela Building and Planning
Accela Inc-SS21000MU305R3
Start Date:09/30/2025
End Date:09/29/2026
14 SS31000SU305R3- Accela Public Safety Annual(3rd Renewal Term) $1,069.70 GSA 77 $82,366.90
120 Fire Enterprise Device
Accela Inc-SS31000SU305R3
Start Date:09/30/2025
End Date:09/29/2026
15 ASOODAC305R3-120 Accela Enhanced Reporting Database Annual(3rd Renewal $178.16 GSA 400 $71,264.00
Term)
Accela Inc-ASOODAC305R3
Start Date:09/30/2025
End Date:09/29/2026
16 MANAGEDAPPSERV- Managed Application Services $318,346.88 OM 1 $318,346.88
4 Accela Inc-MANAGEDAPPSERV-4
Start Date:09/30/2025
End Date:09/29/2026
YEAR 4 ACCELA SAAS SUBTOTAL: $1,116,177.78
YEAR 5 ACCELA SAAS
17 SS21000MU305R4- Multi-Solution-Accela Annual(4th Renewal Term) $1,674.92 GSA 400 $669,968.00
120 Accela Building and Planning
Accela Inc-SS21000MU305R4
Start Date:09/30/2026
End Date:09/29/2027
18 SS31000SU305R4- Accela Public Safety Annual(4th Renewal Term) $1,112.49 GSA 77 $85,661.73
120 Fire Enterprise Device
Accela Inc-SS31000SU305R4
Start Date:09/30/2026
End Date:09/29/2027
19 ASOODAC305R4-120 Accela Enhanced Reporting Database Annual(4th Renewal $185.28 GSA 400 $74,112.00
Term)
Accela Inc-ASOODAC305R4
Start Date:09/30/2026
End Date:09/29/2027
20 MANAGEDAPPSERV- Managed Application Services $334,264.22 OM 1 $334,264.22
5 Accela Inc-MANAGEDAPPSERV-5
Start Date:09/30/2026
End Date:09/29/2027
YEAR 5 ACCELA SAAS SUBTOTAL: $1,164,005.95
SUGGESTED SUBTOTAL: $4,376,905.35
Use of Accela Products and Services:All use of the services specified in this document shall be governed,as applicable by the Accela Subscription Services and Support
Agreement under GSA MAS and the Accela License Agreement under GSA MAS attached hereto.
*Accela will provide a credit directly to the City of Fort Worth for already paid maintenance on the city's existing contracts.
CONFIDENTIAL QUOTE DATE: 09/12/2022
PAGE 3 of 3 QUOTE NO: 35657935
ADDENDUM TO CARAHSOFT TECHNOLOGY
QUOTE 35657935 AND STATEMENT OF WORK
BETWEEN
THE CITY OF FORT WORTH
AND
CARAHSOFT TECHNOLOGY CORP.
This Addendum to Carahsoft Quote 3.56.5793.5 and Statement of Work ("Addendum") is
entered into by and between Carahsoft Technology Corp. ("Vendor") and the City of Fort Worth
("City"), collectively the "parties."
The Contract documents shall include the following:
1. The Carahsoft Quote 35657935 and Statement of Work; and
2. This Addendum.
Notwithstanding any language to the contrary in the attached The Carahsoft Quote
35657935 and Statement of Work (the "Agreement"), the parties stipulate by evidence of
execution of this Addendum below by a representative of each party duly authorized to bind the
parties hereto, that the parties hereby agree that the provisions in this Addendum below shall be
applicable to the Agreement as follows:
1. Term. The Agreement shall commence upon the date signed by the Assistant City
Manager below("Effective Date") and shall expire no later than September 30,2023 ("Expiration
Date"), unless terminated earlier in accordance with the provisions of this Agreement or otherwise
extended by the parties. This Agreement may be renewed for four(4) one-year renewal periods at
the City's option, each a "Renewal Term." The City shall provide Vendor with written notice of
its intent to renew at least thirty (30) days prior to the end of each term.
2. Termination.
a. Convenience. Either City or Vendor may terminate the Agreement at any
time and for any reason by providing the other party with 30 days written notice of
termination.
b. Breach. If either party commits a material breach of the Agreement,the non-
breaching Party must give written notice to the breaching party that describes the breach
in reasonable detail. The breaching party must cure the breach ten(10) calendar days after
receipt of notice from the non-breaching party, or other time frame as agreed to by the
parties. If the breaching party fails to cure the breach within the stated period of time, the
non-breaching party may, in its sole discretion, and without prejudice to any other right
under the Agreement, law, or equity, immediately terminate the Agreement by giving
written notice to the breaching party.
C. Fiscal Funding Out. In the event no funds or insufficient funds are
appropriated by City in any fiscal period for any payments due hereunder, City will notify
Addendum Page 1 of 15
Vendor of such occurrence and the Agreement shall terminate on the last day of the fiscal
period for which appropriations were received without penalty or expense to the City of
any kind whatsoever, except as to the portions of the payments herein agreed upon for
which funds have been appropriated.
d. Duties and Obligations of the Parties. In the event that the Agreement is
terminated prior to the Expiration Date, City shall pay Vendor for services actually
rendered up to the effective date of termination and Vendor shall continue to provide City
with services requested by City and in accordance with the Agreement up to the effective
date of termination. Upon termination of the Agreement for any reason, Vendor shall
provide City with copies of all completed or partially completed documents prepared under
the Agreement. In the event Vendor has received access to City information or data as a
requirement to perform services hereunder, Vendor shall return all City provided data to
City in a machine readable format or other format deemed acceptable to City.
3. Attorneys' Fees, Penalties, and Liquidated Damages. To the extent the attached
Agreement requires City to pay attorneys' fees for any action contemplated or taken, or penalties
or liquidated damages in any amount, City objects to these terms and any such terms are hereby
deleted from the Agreement and shall have no force or effect.
4. Law and Venue. The Agreement and the rights and obligations of the parties hereto
shall be governed by, and construed in accordance with the laws of the United States and state of
Texas, exclusive of conflicts of laws provisions. Venue for any suit brought under the Agreement
shall be in a court of competent jurisdiction in Tarrant County, Texas. To the extent the Agreement
is required to be governed by any state law other than Texas or venue in Tarrant County, City
objects to such terms and any such terms are hereby deleted from the Agreement and shall have
no force or effect.
5. Linked Terms and Conditions. If the Agreement contains a website link to terms
and conditions, the linked terms and conditions located at that website link as of the effective date
of the Agreement shall be the linked terms and conditions referred to in the Agreement. To the
extent that the linked terms and conditions conflict with any provision of either this Addendum or
the Agreement, the provisions contained within this Addendum and the Agreement shall control.
If any changes are made to the linked terms and conditions after the date of the Agreement, such
changes are hereby deleted and void. Further, if Vendor cannot clearly and sufficiently
demonstrate the exact terms and conditions as of the effective date of the Agreement, all of the
linked terms and conditions are hereby deleted and void.
6. Insurance. The City is a governmental entity under the laws of the state of Texas
and pursuant to Chapter 2259 of the Texas Government Code, entitled "Self-Insurance by
Governmental Units," is self-insured and therefore is not required to purchase insurance. To the
extent the Agreement requires City to purchase insurance, City objects to any such provision, the
parties agree that any such requirement shall be null and void and is hereby deleted from the
Agreement and shall have no force or effect. City will provide a letter of self-insured status as
requested by Vendor.
Addendum Page 2 of 15
7. Sovereign Immunity. Nothing herein constitutes a waiver of City's sovereign
immunity. To the extent the Agreement requires City to waive its rights or immunities as a
government entity; such provisions are hereby deleted and shall have no force or effect.
8. Limitation of Liability and Indemnity. To the extent the Agreement, in any way,
limits the liability of Vendor or requires City to indemnify or hold Vendor or any third party
harmless from damages of any kind or character, City objects to these terms and any such terms
are hereby deleted from the Agreement and shall have no force or effect.
9. IP Indemnification. Vendor agrees to indemnify, defend, settle, or pay, at its
own cost and expense, including the payment of attorney's fees, any claim or action against
the City for infringement of any patent, copyright, trade mark, service mark, trade secret,
or other intellectual property right arising from City's use of the Deliverable(s), or any part
thereof, in accordance with the Agreement, it being understood that the agreement to
indemnify, defend, settle or pay shall not apply if City modifies or misuses the
Deliverable(s). So long as Vendor bears the cost and expense of payment for claims or actions
against the City pursuant to this section 8,Vendor shall have the right to conduct the defense
of any such claim or action and all negotiations for its settlement or compromise and to settle
or compromise any such claim; however, City shall have the right to fully participate in any
and all such settlement, negotiations, or lawsuit as necessary to protect the City's interest,
and City agrees to cooperate with Vendor in doing so.In the event City,for whatever reason,
assumes the responsibility for payment of costs and expenses for any claim or action brought
against the City for infringement arising under the Agreement, the City shall have the sole
right to conduct the defense of any such claim or action and all negotiations for its settlement
or compromise and to settle or compromise any such claim; however, Vendor shall fully
participate and cooperate with the City in defense of such claim or action. City agrees to give
Vendor timely written notice of any such claim or action,with copies of all papers City may
receive relating thereto.Notwithstanding the foregoing,the City's assumption of payment of
costs or expenses shall not eliminate Vendor's duty to indemnify the City under the
Agreement. If the Deliverable(s), or any part thereof, is held to infringe and the use thereof
is enjoined or restrained or, if as a result of a settlement or compromise, such use is
materially adversely restricted, Vendor shall, at its own expense and as City's sole remedy,
either: (a) procure for City the right to continue to use the Deliverable(s); or (b) modify the
Deliverable(s) to make them/it non-infringing, provided that such modification does not
materially adversely affect City's authorized use of the Deliverable(s); or (c) replace the
Deliverable(s) with equally suitable, compatible, and functionally equivalent non-infringing
Deliverable(s) at no additional charge to City; or (d) if none of the foregoing alternatives is
reasonably available to Vendor, terminate the Agreement, and refund all amounts paid to
Vendor by the City, subsequent to which termination City may seek any and all remedies
available to City under law. VENDOR'S OBLIGATIONS HEREUNDER SHALL BE
SECURED BY THE REQUISITE INSURANCE COVERAGE REQUIRED BY CITY.
10. Data Breach. Vendor further agrees that it will monitor and test its data
safeguards from time to time, and further agrees to adjust its data safeguards from time to
time in light of relevant circumstances or the results of any relevant testing or monitoring.
Vendor shall provide current annual audit reports for, (i) -SSAE18 SOC2 Type2 Audit
Addendum Page 3 of 15
Report HIPAA HITECH AOC, (ii) -PCI-DSS v3.2.1 SAQ-D — Service Provider AOC, and
(iii) penetration test results, as requested by City. If Vendor becomes aware of any
unauthorized access to any financial or personal identifiable information ("Personal Data")
by any unauthorized person or third party, or becomes aware of any other security breach
relating to Personal Data held or stored by Vendor under the Agreement or in connection
with the performance of any services performed under the Agreement or any Statement(s)
of Work ("Data Breach"), Vendor shall immediately notify City in writing and shall fully
cooperate with City at Vendor's expense to prevent or stop such Data Breach. In the event
of such Data Breach, Vendor shall fully and immediately comply with applicable laws, and
shall take the appropriate steps to remedy such Data Breach. Vendor has implemented
commercially viable and reasonable information security processes, policies and technology
safeguards to protect the confidentiality and integrity of City Personal Data and protect
against reasonably anticipated threats. The City acknowledges that, notwithstanding
security features of the Deliverables, no product, hardware, software or service can provide
a completely secure mechanism of electronic transmission or communication and that there
are persons and entities,including enterprises,governments and quasi-governmental actors,
as well as technologies, that may attempt to breach any electronic security measure. Vendor
will have no liability for any such Data Breach other than as set forth in the Accela SaaS
Agreement. The City further acknowledges that the Deliverables not guaranteed to operate
without interruptions,failures, or errors. If the City uses the Deliverables in any application
or environment where failure could cause personal injury, loss of life, or other substantial
harm, the City assumes any associated risks and will indemnify Vendor and hold it harmless
against those risks.
All Personal Data to which Vendor has access under the Agreement, as between Vendor and
City, will remain the property of City. City hereby consents to the use, processing and/or
disclosure of Personal Data only for the purposes described herein and to the extent such use
or processing is necessary for Vendor to carry out its duties and responsibilities under the
Agreement, any applicable Statement(s) of Work, or as required by law. Vendor will not
transfer Personal Data to third parties other than through its underlying network provider
to perform its obligations under the Agreement, unless authorized in writing by City. All
Personal Data delivered to Vendor shall be stored in the United States or other jurisdictions
approved by City in writing and shall not be transferred to any other countries or
jurisdictions without the prior written consent of City.
11. No Mandatory Arbitration. To the extent the Agreement requires mandatory
arbitration to resolve conflicts, City objects to these terms and any such terms are hereby deleted
from the Agreement and shall have no force or effect.
12. Insurance. Vendor agrees that insurance coverage provided to City by Vendor is
sufficient for purposes of the Agreement only.
13. No Debt. In compliance with Article 11 § 5 of the Texas Constitution, it is
understood and agreed that all obligations of City hereunder are subject to the availability of funds.
If such funds are not appropriated or become unavailable, City shall have the right to terminate the
Agreement except for those portions of funds which have been appropriated prior to termination.
Addendum Page 4 of 15
14. Public Information. City is a government entity under the laws of the State of Texas
and all documents held or maintained by City are subject to disclosure under the Texas Public
Information Act. To the extent the Agreement requires that City maintain records in violation of
the Act, City hereby objects to such provisions and such provisions are hereby deleted from the
Agreement and shall have no force or effect. In the event there is a request for information marked
Confidential or Proprietary, City shall promptly notify Vendor. It will be the responsibility of
Vendor to submit reasons objecting to disclosure. A determination on whether such reasons are
sufficient will not be decided by City, but by the Office of the Attorney General of the State of
Texas or by a court of competent jurisdiction.
15. Addendum Controlling. If any provisions of the attached Agreement, conflict with
the terms herein, are prohibited by applicable law, conflict with any applicable rule, regulation or
ordinance of City, the terms in this Addendum shall control.
16. Network Access.
a. City Network Access. If Vendor, and/or any of its employees, officers,
agents, servants or subcontractors (for purposes of this section `'Vendor Personnel"),
requires access to the City's computer network in order to provide the services herein,
Vendor shall execute and comply with the Network Access Agreement which is attached
hereto as Exhibit"A" and incorporated herein for all purposes.
b. Federal Law Enforcement Database Access. If Vendor, or any Vendor
Personnel,requires access to any federal law enforcement database or any federal criminal
history record information system, including but not limited to Fingerprint Identification
Records System ("FIRS"), Interstate Identification Index System ("III System"), National
Crime Information Center ("NCIC") or National Fingerprint File ("NFF"), or Texas Law
Enforcement Telecommunications Systems("TLETS"),that is governed by and/or defined
in Title 28, Code of Federal Regulations Part 20 ("CFR Part 20"), for the purpose of
providing services for the administration of criminal justice as defined therein on behalf of
the City or the Fort Worth Police Department, under the Agreement, Vendor shall comply
with the Criminal Justice Information Services Security Policy and CFR Part 20, as
amended,and shall separately execute the Federal Bureau of Investigation Criminal Justice
Information Services Security Addendum. No changes, modifications, alterations, or
amendments shall be made to the Security Addendum. The document must be executed as
is, and as approved by the Texas Department of Public Safety and the United States
Attorney General.
17. Immivation Nationality Act. Vendor shall verify the identity and employment
eligibility of its employees who perform work under the Agreement, including completing the
Employment Eligibility Verification Form(I-9). Upon request by City, Vendor shall provide City
with copies of all I-9 forms and supporting eligibility documentation for each employee who
performs work under the Agreement. Vendor shall adhere to all Federal and State laws as well as
establish appropriate procedures and controls so that no services will be performed by any Vendor
employee who is not legally eligible to perform such services. VENDOR SHALL INDEMNIFY
CITY AND HOLD CITY HARMLESS FROM ANY PENALTIES, LIABILITIES, OR
Addendum Page 5 of 15
LOSSES DUE TO VIOLATIONS OF THIS PARAGRAPH BY VENDOR, VENDOR'S
EMPLOYEES,SUBCONTRACTORS,AGENTS,OR LICENSEES. City,upon written notice
to Vendor, shall have the right to immediately terminate the Agreement for violations of this
provision by Vendor.
18. No Boycott of Israel. If Vendor has fewer than 10 employees or the Agreement is
for less than $100,000, this section does not apply. Vendor acknowledges that in accordance with
Chapter 2270 of the Texas Government Code, City is prohibited from entering into a contract with
a company for goods or services unless the contract contains a written verification from the
company that it: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the
contract. The terms "boycott Israel" and "company" shall have the meanings ascribed to those
terms in Section 808.001 of the Texas Government Code. By signing this Addendum, Vendor
certifies that Vendor's signature provides written verification to City that Vendor: (1) does not
boycott Israel; and(2) will not boycott Israel during the term of the Agreement.
19. Riaht to Audit. Vendor agrees that City shall,until the expiration of three (3)years
after final payment under the Agreement, have access to and the right to examine any directly
pertinent books, documents, papers and records of Vendor involving transactions relating to the
Agreement. Vendor agrees that City shall have access during normal working hours to all
necessary Vendor facilities and shall be provided adequate and appropriate workspace in order to
conduct audits in compliance with the provisions of this section. City shall give Vendor reasonable
advance notice of intended audits.
20. Prohibition on Boycotting Energy Companies. Vendor acknowledges that in
accordance with Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg.,
R.S., S.B. 13, § 2, the City is prohibited from entering into a contract for goods or services that
has a value of$100,000 or more that is to be paid wholly or partly from public funds of the City
with a company with 10 or more full-time employees unless the contract contains a written
verification from the company that it: (1) does not boycott energy companies; and (2) will not
boycott energy companies during the term of the contract. The terms "boycott energy company"
and "company" have the meaning ascribed to those terms by Chapter 2274 of the Texas
Government Code,as added by Acts 2021, 87th Leg.,R.S., S.B. 13, §2. To the extent that Chapter
2274 of the Government Code is applicable to this Agreement,by signing this Agreement,Vendor
certifies that Contractor's signature provides written verification to the City that Contractor: (1)
does not boycott energy companies; and (2) will not boycott energy companies during the term of
this Agreement.
21. Prohibition on Discrimination Aszainst Firearm and Ammunition Industries.
Vendor acknowledges that except as otherwise provided by Chapter 2274 of the Texas
Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 19, § 1, the City is prohibited
from entering into a contract for goods or services that has a value of$100,000 or more that is to
be paid wholly or partly from public funds of the City with a company with 10 or more full-time
employees unless the contract contains a written verification from the company that it: (1) does
not have a practice, policy, guidance, or directive that discriminates against a firearm entity or
firearm trade association; and (2) will not discriminate during the term of the contract against a
firearm entity or firearm trade association. The terms"discriminate,""firearm entity"and"firearm
Addendum Page 6 of 15
trade association" have the meaning ascribed to those terms by Chapter 2274 of the Texas
Government Code,as added by Acts 2021, 87th Leg.,R.S., S.B. 19, § 1. To the extent that Chapter
2274 of the Government Code is applicable to this Agreement, by signing this Agreement,Vendor
certifies that Contractor's signature provides written verification to the City that Contractor: (1)
does not have a practice, policy, guidance, or directive that discriminates against a firearm entity
or firearm trade association; and (2) will not discriminate against a firearm entity or firearm trade
association during the term of this Agreement.
22. Insurance.
1.1. The Vendor shall carry the following insurance coverage with a company that is
licensed to do business in Texas or otherwise approved by the City:
1.1.1. Commercial General Liability:
1.1.1.1. Combined limit of not less than $2,000,000 per occurrence;
$4,000,000 aggregate; or
1.1.1.2. Combined limit of not less than $1,000,000 per occurrence;
$2,000,000 aggregate and Umbrella Coverage in the amount of $4,000,000.
Umbrella policy shall contain a follow-form provision and shall include coverage
for personal and advertising injury.
1.1.1.3. Defense costs shall be outside the limits of liability.
1.1.2. Statutory Workers' Compensation and Employers' Liability Insurance
requirements per the amount required by statute.
1.1.3. Technology Liability(Errors & Omissions)
1.1.3.1. Combined limit of not less than $2,000,000 per occurrence;
$4million aggregate or
1.1.3.2. Combined limit of not less than $1,000,000 per occurrence;
$2,000,000 aggregate and Umbrella Coverage in the amount of $4,000,000.
Umbrella policy shall contain a follow-form provision and shall include coverage
for personal and advertising injury. The umbrella policy shall cover amounts for
any claims not covered by the primary Technology Liability policy. Defense costs
shall be outside the limits of liability.
1.1.3.3. Coverage shall include, but not be limited to, the following:
1.1.3.3.1. Failure to prevent unauthorized access;
1.1.3.3.2. Unauthorized disclosure of information;
1.1.3.3.3. Implantation of malicious code or computer
virus;
1.1.3.3.4. Fraud, Dishonest or Intentional Acts with final
Addendum Page 7 of 15
adjudication language;
1.1.3.3.5. Intellectual Property Infringement coverage,
specifically including coverage for intellectual property infringement
claims and for indemnification and legal defense of any claims of
intellectual property infringement, including infringement of patent,
copyright, trade mark or trade secret, brought against the City for use of
Deliverables, Software or Services provided by Vendor under this
Agreement;
1.1.3.3.6. Technology coverage may be provided through
an endorsement to the Commercial General Liability (CGL) policy, a
separate policy specific to Technology E&O, or an umbrella policy that
picks up coverage after primary coverage is exhausted. Either is
acceptable if coverage meets all other requirements. Technology coverage
shall be written to indicate that legal costs and fees are considered outside
of the policy limits and shall not erode limits of liability. Any deductible
will be the sole responsibility of the Vendor and may not exceed $50,000
without the written approval of the City. Coverage shall be claims-made,
with a retroactive or prior acts date that is on or before the effective date
of this Agreement. Coverage shall be maintained for the duration of the
contractual agreement and for two (2) years following completion of
services provided. An annual certificate of insurance, or a full copy of the
policy if requested, shall be submitted to the City to evidence coverage;
and
1.1.3.3.7. Any other insurance as reasonably requested by
City.
1.2. General Insurance Requirements:
1.2.1. All applicable policies shall name the City as an additional insured
thereon, as its interests may appear. The term City shall include its employees, officers,
officials, agents, and volunteers in respect to the contracted services.
1.2.2. The workers' compensation policy shall include a Waiver of Subrogation
(Right of Recovery) in favor of the City of Fort Worth.
1.2.3. A minimum of Thirty (30) days' notice of cancellation or reduction in
limits of coverage shall be provided to the City. Ten (10)days' notice shall be acceptable
in the event of non-payment of premium. Notice shall be sent to the Risk Manager, City
of Fort Worth, 1000 Throckmorton, Fort Worth, Texas 76102, with copies to the City
Attorney at the same address.
1.2.4. The insurers for all policies must be licensed and/or approved to do
business in the State of Texas. All insurers must have a minimum rating of A-VII in the
current A.M. Best Key Rating Guide, or have reasonably equivalent financial strength and
solvency to the satisfaction of Risk Management. If the rating is below that required,
written approval of Risk Management is required.
1.2.5. Any failure on the part of the City to request required insurance
Addendum Page 8 of 15
documentation shall not constitute a waiver of the insurance requirement.
1.2.6. Certificates of insurance evidencing that the Vendor has obtained all
required insurance shall be delivered to and approved by the City's Risk Management
Division prior to execution of this Agreement.
(signature page follows)
Addendum Page 9 of 15
[Executed effective as of the date signed by the Assistant City Manager below.] / [ACCEPTED
AND AGREED:]
City: Vendor:
By: Valerie.Washington(Sep 28,202214:24CDT) By:
Name: Valerie Washington Name:Madeline Hall
Title: Assistant City Manager Title: Contracts Manager
Date: Sep 28, 2022 Date: Sep 13, 2022
CITY OF FORT WORTH INTERNAL ROUTING PROCESS:
Approval Recommended: Contract Compliance Manager:
By signing I acknowledge that I am the
person responsible for the monitoring and
administration of this contract, including
By: / ensuring all performance and reporting
Name: Kevin Gunn requirements.
Title: Director, IT Solutions
Approved as to Form and Legality: By: Steven Vzndever(Sep28,20221039CDT)
Name: Steven Vandever
Title: Sr. IT Solutions Manager
By: FoRr as
Name: Taylor Paris City Secretary: ��o°°°°°°°°°°°00���
Title: Assistant City Attorney �jo %ip.
�0 °
0v0 ° d
Tanneffe S. C,00clall *°o o*�d
Contract Authorization: By: 0annette S.Goodall(Sep29,20221438 CDT) �j� °°O °°
M&C: 22-0728 Name: Jannette S. Goodall K14Q*Xo-•o
9/27/2022 Title: City Secretary
OFFICIAL RECORD
CITY SECRETARY
FT.WORTH, TX
Addendum Page 10 of 15
NETWORK ACCESS AGREEMENT
This Network Access Agreement("Agreement") is made and entered into by and between
the City of Fort Worth ("City"), a home rule municipal corporation organized under the laws of
the State of Texas,and Carahsoft Technology Corporation,a Virginia corporation with its principal
locations at 11493 sunset Hills Rd., Suite 100, Reston, VA 20190("Vendor").
1. The Network. The City owns and operates a computing environment and network
(collectively the "Network"). Vendor wishes to access the City's network in order to provide
professional services for migrating the Accela on-premise Land Management instance to the
Accela cloud. In order to provide the necessary support,Vendor needs access to specific Network
systems, servers, folders (the "Services").
2. Grant of Limited Access. Vendor is hereby granted a limited right of access to the
City's Network for the sole purpose of providing the Services. Such access is granted subject to
the terms and conditions forth in this Agreement and applicable provisions of the City's
Administrative Regulation D-7 (Electronic Communications Resource Use Policy), of which such
applicable provisions are hereby incorporated by reference and made a part of this Agreement for
all purposes herein and are available upon request.
3. Network Credentials. The City will provide Vendor with Network Credentials
consisting of user IDs and passwords unique to each individual requiring Network access on behalf
of the Vendor. If this access is being granted for purposes of completing services for the City
pursuant to a separate contract,then,this Agreement will expire at the completion of the contracted
services, or upon termination of the contracted services, whichever occurs first. Otherwise, access
rights will automatically expire one (1) year from the date of this Agreement (`Expiration Date").
❑ Services are being provided in accordance with City Secretary Contract No.
("Contract")
❑ Services are being provided in accordance with City of Fort Worth PeopleSoft Contract
No. . ("PSK#")
® Services are being provided in accordance with the Agreement to which this Access
Agreement is attached. ("Contract")
❑ No services are being provided pursuant to this Agreement.
4. Renewal. This Agreement shall renew in accordance with the term of the Contract
or PSK 4. If there is no Contract or PSK 4, this Agreement may be renewed annually by City, in
its sole discretion, at the end of the Expiration Date and each renewal term thereafter.
Notwithstanding the scheduled contract expiration or the status of completion of services,
Vendor shall provide the City with a current list of officers, agents, servants, employees or
representatives that require Network credentials on an annual basis. Failure to adhere to this
requirement may result in denial of access to the Network and/or termination of this Agreement.
5. Network Restrictions. Vendor officers, agents, servants, employees or
representatives may not share the City-assigned user IDs and passwords. Vendor acknowledges,
Addendum Page 11 of 15
agrees and hereby gives its authorization to the City to monitor Vendor's use of the City's Network
in order to ensure Vendor's compliance with this Agreement. A breach by Vendor, its officers,
agents, servants, employees or representatives, of this Agreement and any other written
instructions or guidelines that the City provides to Vendor pursuant to this Agreement shall be
grounds for the City immediately to deny Vendor access to the Network and Vendor's Data,
terminate the Agreement, and pursue any other remedies that the City may have under this
Agreement or at law or in equity.
6. Termination.In addition to the other rights of termination set forth herein,the City
may terminate this Agreement at any time and for any reason with or without notice, and without
penalty to the City. Upon termination of this Agreement, Vendor agrees to remove entirely any
client or communications software provided by the City from all computing equipment used and
owned by the Vendor, its officers, agents, servants, employees and/or representatives to access the
City's Network.
7. Information Security. Vendor agrees to make every reasonable effort in
accordance with accepted security practices to protect the Network credentials and access methods
provided by the City from unauthorized disclosure and use. Vendor agrees to notify the City
immediately upon discovery of a breach or threat of breach which could compromise the integrity
of the City's Network,including but not limited to, theft of Vendor-owned equipment that contains
City-provided access software, termination or resignation of officers, agents, servants, employees
or representatives with access to City-provided Network credentials, and unauthorized use or
sharing of Network credentials.
8. LIABILITY AND INDEMNIFICATION. VENDOR SHALL BE LIABLE
AND RESPONSIBLE FOR ALL DAMAGES THAT THE CITY MAY INCUR DIRECTLY
ON ACCOUNT OF ANY BREACH OF THIS AGREEMENT BY VENDOR, ITS
OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. THE CITY, ITS OFFICERS,
AGENTS, SERVANTS AND EMPLOYEES, SHALL NOT BE LIABLE FOR ANY
DAMAGES THAT VENDORMAY INCUR AS A RESULT OF THE CITY'S
RESTRICTIONS TO OR DENIAL OF ACCESS TO VENDOR 'S DATA ON ACCOUNT
OF ANY BREACH OF THIS AGREEMENT BY VENDOR, ITS OFFICERS, AGENTS,
SERVANTS OR EMPLOYEES, OR FOR ANY REASONABLE SECURITY MEASURES
TAKEN BY THE CITY. IN ADDITION, VENDORSHALL BE LIABLE AND
RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE
AND/OR PERSONAL INJURY, INCLUDING DEATH, AND ALL CLAIMS, DEMANDS
AND JUDGMENTS THEREFOR, TO THE EXTENT CAUSED BY THE NEGLIGENT
ACT(S) OR OMISSION(S) OR INTENTIONAL MISCONDUCT OF VENDOR, ITS
OFFICERS, AGENTS, SERVANTS AND/OR EMPLOYEES. VENDOR, AT VENDOR 'S
OWN COST OR EXPENSE,HEREBY AGREES TO INDEMNIFY,DEFEND AND HOLD
HARMLESS THE CITY,ITS OFFICERS,AGENTS,SERVANTS AND/OR EMPLOYEES
FROM AND AGAINST ANY CLAIM, LAWSUIT, DEMAND OR OTHER ACTION TO
THE EXTENT THAT THE SAME ARISES FROM THE NEGLIGENT ACT(S) OR
OMISSION(S) OR INTENTIONAL MISCONDUCT OF VENDOR, ITS OFFICERS,
AGENTS, SERVANTS OR EMPLOYEES.
Addendum Page 12 of 15
9. Confidential Information. Vendor, for itself and its officers, agents, employees,
and representatives, agrees that it shall treat all information provided to it by the City as
confidential and shall not disclose any such information to a third party without the prior written
approval of the City. Vendor further agrees that it shall store and maintain City Information in a
secure manner and shall not allow unauthorized users to access, modify, delete or otherwise
corrupt City Information in any way. Vendor shall notify the City immediately if the security or
integrity of any City information has been compromised or is believed to have been compromised.
10. Ri2ht to Audit. Vendor agrees that the City shall, during the initial term, any
renewal terms, and until the expiration of three (3) years after termination or expiration of this
contract,have access to and the right to examine at reasonable times any directly pertinent books,
data, documents, papers and records, both hard copy and electronic, of the Vendor involving
transactions relating to this Agreement. Vendor agrees that the City shall have access during
normal working hours to all necessary Vendor facilities and shall be provided adequate and
appropriate work space in order to conduct audits in compliance with the provisions of this
section. The City shall give Vendor reasonable advance notice of intended audits.Vendor further
agrees to include in all its subcontractor agreements hereunder a provision to the effect that the
subcontractor agrees that the City shall, during the initial term, any renewal terms, and until
expiration of three (3)years after termination or expiration of the subcontract,have access to and
the right to examine at reasonable times any directly pertinent books, data, documents, papers
and records, both hard copy and electronic, of such subcontractor involving transactions related
to the subcontract, and further that City shall have access during normal working hours to all
subcontractor facilities and shall be provided adequate and appropriate work space in order to
conduct audits in compliance with the provisions of this paragraph. City shall give subcontractor
reasonable notice of intended audits.
11. Agreement Cumulative. This Agreement is cumulative of and in addition to any
written contracts, agreements, understandings or acknowledgments with the City signed by
Vendor. This Agreement and any other documents incorporated herein by reference constitute the
entire understanding and Agreement between the City and Vendor as to the matters contained
herein regarding Vendor's access to and use of the City's Network.
12. Amendments.The terms of this Agreement shall not be waived, altered, modified,
supplemented, or amended in any manner except by written instrument signed by an authorized
representative of both the City and Vendor.
13. Assitnment. Vendor may not assign or in any way transfer any of its interest in
this Agreement. Any attempted assignment or transfer of all or any part hereof shall be null and
void.
14. Severability. If any provision of this Agreement is held to be invalid, illegal or
unenforceable, the validity, legality and enforceability of the remaining provisions shall not in
any way be affected or impaired.
Addendum Page 13 of 15
15. Force Maieure. Each party shall exercise its best efforts to meet its respective
duties and obligations as set forth in this Agreement, but shall not be held liable for any delay or
omission in performance due to force majeure or other causes beyond their reasonable control
(force maj eure), including, but not limited to, compliance with any government law, ordinance or
regulation, acts of God, acts of the public enemy, fires, strikes, lockouts, natural disasters, wars,
riots,material or labor restrictions by any governmental authority,transportation problems and/or
any other similar causes.
16. Governing Law /Venue. This Agreement shall be construed in accordance with
the laws of the State of Texas. If any action,whether real or asserted, at law or in equity, is brought
on the basis of this Agreement, venue for such action shall lie in state courts located in Tarrant
County, Texas or the United States District Court for the Northern District of Texas, Fort Worth
Division.
17. Signature Authority. By affixing a signature below, the person signing this
Agreement hereby warrants that he/she has the legal authority to bind the respective party to the
terms and conditions in this agreement and to execute this Agreement on behalf of the respective
party, and that such binding authority has been granted by proper order, resolution, ordinance or
other authorization of the entity. The other party is fully entitled to rely on this warranty and
representation in entering into this Agreement.
[Signature Page Follows]
Addendum Page 14 of 15
[Executed effective as of the date signed by the Assistant City Manager below.] / [ACCEPTED
AND AGREED:]
City: Vendor:
Vdy
By: Valerie•Washington(Sep 28,202214:24 CDT) By:
Name: Valerie Washington Name: Madeline Hall
Title: Assistant City Manager Title: rnntracts Manager
Date: Sep 28, 2022 Date: Sep 13, 2022
CITY OF FORT WORTH INTERNAL ROUTING PROCESS:
Approval Recommended: Contract Compliance Manager:
By signing I acknowledge that I am the
person responsible for the monitoring and
administration of this contract, including
By: ensuring all performance and reporting
Name: Kevin Gunn requirements.
Title: Director, IT Solutions
Approved as to Form and Legality: By: Steven Vandever(Sep 28,202210:39 CDT)
Name: Steven Vandever
Title: Sr. IT Solutions Manager
By:
Name: Taylor Paris City Secretary: oA� OR
/J °°pOOp'.
Title: Assistant City Attorney ��a° '°°.0���
°
d
Tahre�fe S. Goodell V o o=d
Contract Authorization: By: Jannette S.Goodall(Sep 29,202214:38 CDT) J� o p y ��
M&C: 22_0728 Name: Jannette S. Goodall rd� °°°°°°°°°°° a
9/27/2022 Title: City Secretary ti'llEX04q
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Addendum Page 15 of 15
City of Fort Worth, Texas
Mayor and Council Communication
DATE: 09/27/22 M&C FILE NUMBER: M&C 22-0728
LOG NAME: 04ACCELA SOFTWARE AND SUPPORT
SUBJECT
(ALL)Authorize a Purchase Agreement with Carahsoft Technology Corporation in an Annual Amount Up to$1,248,999.00, Using General
Services Administration Contract No.47QSWAl8DO08F Cooperative Contract for Automation Permitting System Software, Mobile Computer,
Infrastructure Work Order and Asset Management Software and Authorize Four Annual Renewals with a Three to Five Percent Increase Per Year
RECOMMENDATION:
It is recommended that the City Council authorize a purchase agreement with Carahsoft Technology Corporation in an annual amount up to
$1,248,999.00, using General Services Administration Contract No.47QSWAl8DO08F Cooperative Contract for Automation Permitting System
Software, Mobile Computer, Infrastructure Work Order and Asset Management Software and authorize four annual renewals with a three to five
percent increase per year.
DISCUSSION:
This Mayor and Council Communication(M&C)will authorize a purchase agreement with Carahsoft Technology Corporation in an annual amount
up to$1,248,999.00, using General Services Administration (GSA) Contract No.47QSWA18D008F Cooperative Contract that will allow
Development Services Department and Fire Department to combine contracts for Licensing, Maintenance and Support for the Automation
Permitting System Software, Mobile Computer, Infrastructure Work Order, and Asset Management Software.Accela will also provide services to
include migrating the Accela on-premise Land Management instance to the Accela Cloud.
COOPERATIVE PURCHASE: State law provides that a local government purchasing an item under a cooperative purchasing agreement
satisfies State laws requiring that the local government seek competitive bids for purchase of the item. Cooperative contract have been
competitively bid to increase and simplify the purchasing power of local government entities across the State of Texas.
SUCCESSOR CONTRACTS-In the event the GSA agreement is not renewed, staff would cease purchasing at the end of the last purchase
agreement coinciding with a valid GSA agreement. If the City Council were to not appropriate funds for a future year, staff would stop making
purchases when the last appropriation expires, regardless of whether the then-current purchase agreement has expired.
The City will initially use the GSA contract to make purchases authorized by this M&C. The Cooperative Contract is set to expire on August 21,
2023. If General Services Administration Contract No.47QSWA18D008F is extended,this M&C authorizes the City to purchase similar
equipment and supplies under the extended contract. If GSA 47QSWA18D008F is not extended but GSA executes anew cooperative contract
with Carahsoft Technology Corporation and with substantially similar terms,this M&C authorizes the City to purchase the equipment and supplies
under the new GSA contract. If this occurs, in no event will the City continue to purchase goods and services under the new agreement for more
than five(5)years without seeking Council approval.
Funding is budgeted in the Other Contractual Services account of the Plan and Dev Development Admin Department's Special Purpose Fund for
the purpose of funding the Developer Tech Improvements project,the ITS Disaster Relief Department's Grants Cap Projects Federal Fund for the
purpose of funding the ARPA for ITS Initiatives project and within the General Operating Fund for Fiscal Year 2023.
BUSINESS EQUITY: A goal is not assigned when purchasing from an approved purchasing cooperative or public entity.
AGREEMENT TERM: Upon City Council approval,the Agreement will become effective and expire September 30, 2023 in accordance with the
GSA contract. The agreement may be renewed on an annual basis thereafter. Funding is budgeted in the Other Contractual Services account of
the ITS Department's rollup within the General Fund.
RENEWAL OPTIONS: This agreement may be renewed for up to four one-year renewal terms at the City's option. This action does not require
specific City Council approval provided that the City Council has appropriated sufficient funds to satisfy the City's obligations during the renewal
term.
FISCAL INFORMATION/CERTIFICATION:
The Director of Finance certifies that funds are available in the current capital budget, as previously appropriated, in the Special Purpose Fund for
the Developer Tech Improvements project and in the Grants Cap Projects Federal Fund for the ARPA for ITS Initiatives project and upon
approval of the above recommendation and adoption of the Fiscal Year 2023 Budget by the City Council,funds will be available in the Fiscal Year
2023 operating budget, as appropriated, in the General Fund to support the approval of the above recommendation and award of the agreement.
Prior to any expenditure being incurred,the ITS Department has the responsibility to validate the availability of funds.
Submitted for City Manager's Office by: Valerie Washington 6192
Originating Business Unit Head: Kevin Gunn 2015
Additional Information Contact: Kevin Gunn 2015
Expedited