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HomeMy WebLinkAboutContract 58199 City Secretary Contract No. 58199 FORT WORTHI,-, VENDOR SERVICES AGREEMENT This VENDOR SERVICES AGREEMENT ("Agreement") is made and entered into by and between the CITY OF FORT WORTH ("City"), a Texas home rule municipal corporation and Work Shield, LLC("Vendor"),a Texas limited liability company, each individually referred to as a"party" and collectively referred to as the "parties." AGREEMENT DOCUMENTS: The Agreement documents shall include the following: 1. This Vendor Services Agreement; 2. Exhibit A— Scope of Services; 3. Exhibit B—Price Schedule; and 4. Exhibit C—Verification of Signature Authority Form. Exhibits A, B and C,which are attached hereto and incorporated herein, are made a part of this Agreement for all purposes. In the event of any conflict between the terms and conditions of Exhibits A, B or C and the terms and conditions set forth in the body of this Agreement,the terms and conditions of this Agreement shall control. 1. Scope of Services. _Vendor shall provide City its employer intelligence platform which provides for the intake, reporting, investigations and resolution of workplace harassment, discrimination and other Title VII-based issues, along with the reporting-function of other types of issues that may be reported by City employees. Exhibit"A,"- Scope of Services more specifically describes the services to be provided hereunder. 2. Term. This Agreement shall begin on the date signed by the Assistant City Manager below ("Effective Date") and shall expire on September 30, 2024 ("Expiration Date"), unless terminated earlier in accordance with this Agreement ("Initial Term"). City shall have the option, in its sole discretion, to renew this Agreement under the same terms and conditions, for up to four(4) one-year renewal options. 3. Compensation. City shall pay Vendor an amount not to exceed one hundred and fifty-five thousand, five hundred and fifty-six dollar ($155,556.00) annually, or such amount equal to the covered employee lives multiplied by $3.00 per employee per month times 12 months for a one-year period, in accordance with the provisions of this Agreement and Exhibit `B," Payment Schedule, which is attached hereto and incorporated herein for all purposes. Vendor shall not perform any additional services for the City not specified by this Agreement unless the City requests and approves in writing the additional costs for such services. City shall not be liable for any additional expenses of Vendor not specified by this Agreement unless City first approves such expenses in writing. City agrees to pay all invoices of Vendor within thirty(30) days of receipt of such invoice. OFFICIAL RECORD 4. Termination. CITY SECRETARY FT.WORTH, TX Vendor Services Agreement Page 1 of 17 City Secretary Contract No. 4.1. Written Notice. City or Vendor may terminate this Agreement at any time and for any reason by providing the other party with 90 days' written notice of termination prior to the end of the Initial Term. 4.1.1. If such termination occurs prior to the end of the Initial Term (or subsequent renewal term as applicable), then City shall remain obligated to pay the fees for the remaining time period of the applicable Initial Term or renewal term,unless otherwise agreed to by Company. 4.2 Non-appropriation of Funds. In the event no funds or insufficient funds are appropriated by City in any fiscal period for any payments due hereunder, City will notify Vendor of such occurrence and this Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to City of any kind whatsoever,except as to the portions of the payments herein agreed upon for which funds have been appropriated. 4.3 Duties and Obligations of the Parties. In the event that this Agreement is terminated prior to the Expiration Date, City shall pay Vendor for services actually rendered up to the effective date of termination and Vendor shall continue to provide City with services requested by City and in accordance with this Agreement up to the effective date of termination. Upon termination of this Agreement for any reason, Vendor shall provide City with copies of all completed or partially completed documents prepared under this Agreement. In the event Vendor has received access to City Information or data as a requirement to perform services hereunder, Vendor shall return all City provided data to City in a machine readable format or other format deemed acceptable to City. 5. Disclosure of Conflicts and Confidential Information. 5.1 Disclosure of Conflicts. Vendor hereby warrants to City that Vendor has made full disclosure in writing of any existing or potential conflicts of interest related to Vendor's services under this Agreement. In the event that any conflicts of interest arise after the Effective Date of this Agreement, Vendor hereby agrees immediately to make full disclosure to City in writing. 5.2 Confidential Information.Vendor,for itself and its officers,agents and employees, agrees that it shall treat all information provided to it by City ("City Information") as confidential and shall not disclose any such information to a third party without the prior written approval of City. 5.3 Public Information Act. City is a government entity under the laws of the State of Texas and all documents held or maintained by City are subject to disclosure under the Texas Public Information Act. In the event there is a request for information marked Confidential or Proprietary, City shall promptly notify Seller. It will be the responsibility of Seller to submit reasons objecting to disclosure. A determination on whether such reasons are sufficient will not be decided by City, but by the Office of the Attorney General of the State of Texas or by a court of competent jurisdiction. 5.3 Unauthorized Access.Vendor shall store and maintain City Information in a secure manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt City Vendor Services Agreement Page 2 of 17 City Secretary Contract No. Information in any way. Vendor shall notify City immediately if the security or integrity of any City Information has been compromised or is believed to have been compromised, in which event, Vendor shall, in good faith, use all commercially reasonable efforts to cooperate with City in identifying what information has been accessed by unauthorized means and shall fully cooperate with City to protect such City Information from further unauthorized disclosure. 6. Ri2ht to Audit. Vendor agrees that City shall, until the expiration of three (3)years after final payment under this Agreement, or the final conclusion of any audit commenced during the said three years,have access to and the right to examine at reasonable times any directly pertinent books,documents, papers and records, including, but not limited to, all electronic records, of Vendor involving transactions relating to this Agreement at no additional cost to City. Vendor agrees that City shall have access during normal working hours to all necessary Vendor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. City shall give Vendor reasonable advance notice of intended audits. 7. Independent Contractor. It is expressly understood and agreed that Vendor shall operate as an independent contractor as to all rights and privileges and work performed under this Agreement, and not as agent, representative or employee of City. Subject to and in accordance with the conditions and provisions of this Agreement,Vendor shall have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees,Vendors and subVendors.Vendor acknowledges that the doctrine of respondeat superior shall not apply as between City, its officers, agents, servants and employees, and Vendor, its officers, agents, employees, servants, Vendors and subVendors. Vendor further agrees that nothing herein shall be construed as the creation of a partnership or joint enterprise between City and Vendor. It is further understood that City shall in no way be considered a Co-employer or a Joint employer of Vendor or any officers, agents, servants, employees or subVendor of Vendor. Neither Vendor, nor any officers, agents, servants, employees or subVendor of Vendor shall be entitled to any employment benefits from City. Vendor shall be responsible and liable for any and all payment and reporting of taxes on behalf of itself, and any of its officers, agents, servants, employees or subVendor. 8. Liability and Indemnification. 8.1 LIABILITY- VENDOR SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND/OR PERSONAL INJURY, INCL UDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR OMISSION(S), MALFEASANCE OR INTENTIONAL MISCONDUCT OF VENDOR,ITS OFFICERS,AGENTS,SERVANTS OR EMPLOYEES. 8.2 GENERAL INDEMNIFICATION- VENDOR HEREBY COVENANTS AND AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND CITY, ITS OFFICERS, AGENTS,SERVANTS AND EMPLOYEES, FROMANDAGAINSTANYANDALL CLAIMS OR LAWSUITS OFANYKIND OR CHARACTER, WHETHER REAL OR ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE NEGLIGENT ACTS OR OMISSIONS OR MALFEASANCE OF VENDOR, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. Vendor Services Agreement Page 3 of 17 City Secretary Contract No. 8.3 INTELLECTUAL PROPERTY INDEMNIFICATION — Vendor agrees to defend, settle, or pay, at its own cost and expense, any claim or action against City for infringement of any patent, copyright, trade mark, trade secret, or similar property right arising from City's use of the software and/or documentation in accordance with this Agreement,it being understood that this agreement to defend, settle or pay shall not apply if City modifies or misuses the software and/or documentation. So long as Vendor bears the cost and expense of payment for claims or actions against City pursuant to this section, Vendor shall have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, City shall have the right to fully participate in any and all such settlement, negotiations, or lawsuit as necessary to protect City's interest, and City agrees to cooperate with Vendor in doing so. In the event City, for whatever reason, assumes the responsibility for payment of costs and expenses for any claim or action brought against City for infringement arising under this Agreement, City shall have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, Vendor shall fully participate and cooperate with City in defense of such claim or action. City agrees to give Vendor timely written notice of any such claim or action,with copies of all papers City may receive relating thereto. Notwithstanding the foregoing, City's assumption of payment of costs or expenses shall not eliminate Vendor's duty to indemnify City under this Agreement. If the software and/or documentation or any part thereof is held to infringe and the use thereof is enjoined or restrained or,if as a result of a settlement or compromise,such use is materially adversely restricted,Vendor shall, at its own expense and as City's sole remedy,either: (a)procure for City the right to continue to use the software and/or documentation; or (b) modify the software and/or documentation to make it non-infringing, provided that such modification does not materially adversely affect City's authorized use of the software and/or documentation; or (c) replace the software and/or documentation with equally suitable, compatible, and functionally equivalent non-infringing software and/or documentation at no additional charge to City; or (d) if none of the foregoing alternatives is reasonably available to Vendor terminate this Agreement, and refund all amounts paid to Vendor by City, subsequent to which termination City may seek any and all remedies available to City under law. 9. Assignment and Subcontracting. 9.1 Assignment. Vendor shall not assign or subcontract any of its duties, obligations or rights under this Agreement without the prior written consent of City. If City grants consent to an assignment, the assignee shall execute a written agreement with City and Vendor under which the assignee agrees to be bound by the duties and obligations of Vendor under this Agreement. Vendor and Assignee shall be jointly liable for all obligations of Vendor under this Agreement prior to the effective date of the assignment. 9.2 Subcontract. If City grants consent to a subcontract, sub Vendor shall execute a written agreement with Vendor referencing this Agreement under which sub Vendor shall agree to be bound by the duties and obligations of Vendor under this Agreement as such duties and obligations may apply. Vendor shall provide City with a fully executed copy of any such subcontract. Vendor Services Agreement Page 4 of 17 City Secretary Contract No. 10. Insurance. Vendor shall provide City with certificate(s) of insurance documenting policies of the following types and minimum coverage limits (as applicable)that are to be in effect prior to commencement of any work pursuant to this Agreement: 10.1 Coverage and Limits (a) Commercial General Liability: $1,000,000 - Each Occurrence $2,000,000 - Aggregate (b) Automobile Liability: $1,000,000 - Each occurrence on a combined single limit basis Coverage shall be on any vehicle used by Vendor, its employees, agents, representatives in the course of providing services under this Agreement. "Any vehicle" shall be any vehicle owned,hired and non-owned. (c) Worker's Compensation: Statutory limits according to the Texas Workers' Compensation Act or any other state workers' compensation laws where the work is being performed Employers' liability $100,000 - Bodily Injury by accident; each accident/occurrence $100,000 - Bodily Injury by disease; each employee $500,000 - Bodily Injury by disease;policy limit (d) Professional Liability (Errors &Omissions): $1,000,000 - Each Claim Limit $1,000,000 - Aggregate Limit Professional Liability coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, or a separate policy specific to Professional E&O. Either is acceptable if coverage meets all other requirements. Coverage shall be claims-made, and maintained for the duration of the contractual agreement and for two (2) years following completion of services provided. An annual certificate of insurance shall be submitted to City to evidence coverage. 10.2 General Requirements (a) The commercial general liability and automobile liability policies shall name City as an additional insured thereon, as its interests may appear. The term City shall include its employees, officers, officials, agents, and volunteers in respect to the contracted services. Vendor Services Agreement Page 5 of 17 City Secretary Contract No. (b) The workers' compensation policy shall include a Waiver of Subrogation (Right of Recovery)in favor of City. (c) A minimum of Thirty (30) days' notice of cancellation or reduction in limits of coverage shall be provided to City. Ten (10) days' notice shall be acceptable in the event of non-payment of premium.Notice shall be sent to the Risk Manager, City of Fort Worth, 200 Texas Street, Fort Worth, Texas 76102, with copies to the Fort Worth City Attorney at the same address. (d) The insurers for all policies must be licensed and/or approved to do business in the State of Texas. All insurers must have a minimum rating of A-VII in the current A.M.Best Key Rating Guide,or have reasonably equivalent financial strength and solvency to the satisfaction of Risk Management. If the rating is below that required,written approval of Risk Management is required. (e) Any failure on the part of City to request required insurance documentation shall not constitute a waiver of the insurance requirement. (f) Certificates of Insurance evidencing that Vendor has obtained all required insurance shall be delivered to the City prior to Vendor proceeding with any work pursuant to this Agreement. 11. Compliance with Laws,Ordinances,Rules and Regulations. Vendor agrees that in the performance of its obligations hereunder, it shall comply with all applicable federal, state and local laws, ordinances,rules and regulations and that any work it produces in connection with this Agreement will also comply with all applicable federal, state and local laws, ordinances, rules and regulations. If City notifies Vendor of any violation of such laws, ordinances, rules or regulations, Vendor shall immediately desist from and correct the violation. 12. Non-Discrimination Covenant. Vendor, for itself, its personal representatives, assigns, subVendors and successors in interest, as part of the consideration herein, agrees that in the performance of Vendor's duties and obligations hereunder, it shall not discriminate in the treatment or employment of any individual or group of individuals on any basis prohibited by law. IF ANY CLAIM ARISES FROM AN ALLEGED VIOLATION OF THIS NON-DISCRIMINATION COVENANT BY VENDOR,ITS PERSONAL REPRESENTATIVES, ASSIGNS, SUBVENDORSS OR SUCCESSORS IN INTEREST, VENDOR AGREES TO ASSUME SUCH LIABILITY AND TO INDEMNIFY AND DEFEND CITY AND HOLD CITY HARMLESS FROM SUCH CLAIM. 13. Notices. Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand-delivered to the other party, its agents, employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the transmission, or(3) received by the other party by United States Mail, registered, return receipt requested, addressed as follows: To CITY: To VENDOR: City of Fort Worth Work Shield, LLC Attn: Attn: Jared S. Pope, CEO 200 Texas Street 300 Crescent Court, Suite 875 Fort Worth, TX 76102-6314 Dallas, Texas, 75201 Vendor Services Agreement Page 6 of 17 City Secretary Contract No. Facsimile: (817) Telephone: 972.346.0065 With copy to Fort Worth City Attorney's Office at same address 14. Solicitation of Employees. Neither City nor Vendor shall, during the term of this Agreement and additionally for a period of one year after its termination,solicit for employment or employ, whether as employee or independent contractor, any person who is or has been employed by the other during the term of this Agreement, without the prior written consent of the person's employer. Notwithstanding the foregoing,this provision shall not apply to an employee of either parry who responds to a general solicitation of advertisement of employment by either party. 15. Governmental Powers. It is understood and agreed that by execution of this Agreement, City does not waive or surrender any of its governmental powers or immunities. 16. No Waiver. The failure of City or Vendor to insist upon the performance of any term or provision of this Agreement or to exercise any right granted herein shall not constitute a waiver of City's or Vendor's respective right to insist upon appropriate performance or to assert any such right on any future occasion. 17. Governing Law/Venue. This Agreement shall be construed in accordance with the laws of the State of Texas. If any action,whether real or asserted, at law or in equity, is brought pursuant to this Agreement, venue for such action shall lie in state courts located in Tarrant County, Texas or the United States District Court for the Northern District of Texas, Fort Worth Division. 18. Severability. If any provision of this Agreement is held to be invalid, illegal or unenforceable,the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. 19. Force Maieure. City and Vendor shall exercise their best efforts to meet their respective duties and obligations as set forth in this Agreement, but shall not be held liable for any delay or omission in performance due to force majeure or other causes beyond their reasonable control, including, but not limited to, compliance with any government law, ordinance or regulation, acts of God, acts of the public enemy, fires, strikes, lockouts, natural disasters, wars, riots, material or labor restrictions by any governmental authority,transportation problems and/or any other similar causes. 20. Headings not Controlling. Headings and titles used in this Agreement are for reference purposes only, shall not be deemed a part of this Agreement, and are not intended to define or limit the scope of any provision of this Agreement. 21. Review of Counsel. The parties acknowledge that each party and its counsel have reviewed and revised this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or Exhibits A, B, and C. 22. Amendments / Modifications /Extensions. No amendment, modification, or extension of this Agreement shall be binding upon a parry hereto unless set forth in a written instrument, which is executed by an authorized representative of each party. Vendor Services Agreement Page 7 of 17 City Secretary Contract No. 23. Entirety of Agreement. This Agreement, including Exhibits A, B and C, contains the entire understanding and agreement between City and Vendor, their assigns and successors in interest, as to the matters contained herein.Any prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with any provision of this Agreement. 24. Counterparts. This Agreement may be executed in one or more counterparts and each counterpart shall,for all purposes,be deemed an original,but all such counterparts shall together constitute one and the same instrument. 25. Warranty of Services. Vendor warrants that its services will be of a high quality and conform to generally prevailing industry standards. City must give written notice of any breach of this warranty within thirty (30) days from the date that the services are completed. In such event, at Vendor's option, Vendor shall either(a)use commercially reasonable efforts to re-perform the services in a manner that conforms with the warranty, or (b) refund the fees paid by City to Vendor for the nonconforming services. 26. Immigration Nationality Act. Vendor shall verify the identity and employment eligibility of its employees who perform work under this Agreement, including completing the Employment Eligibility Verification Form (1-9). Upon request by City,Vendor shall provide City with copies of all 1-9 forms and supporting eligibility documentation for each employee who performs work under this Agreement. Vendor shall adhere to all Federal and State laws as well as establish appropriate procedures and controls so that no services will be performed by any Vendor employee who is not legally eligible to perform such services. VENDOR SHALL INDEMNIFY CITY AND HOLD CITY HARMLESS FROM ANY PENALTIES, LIABILITIES, OR LOSSES DUE TO VIOLATIONS OF THIS PARAGRAPH BY VENDOR, VENDOR'S EMPLOYEES, SUBCONTRACTORS, AGENTS, OR LICENSEES. City, upon written notice to Vendor, shall have the right to immediately terminate this Agreement for violations of this provision by Vendor. 27. Ownership of Work Product. City shall be the sole and exclusive owner of all reports, work papers, procedures, guides, and documentation, created, published, displayed, and/or produced in conjunction with the services provided under this Agreement(collectively, "Work Product"). Further, City shall be the sole and exclusive owner of all copyright,patent,trademark,trade secret and other proprietary rights in and to the Work Product. Ownership of the Work Product shall inure to the benefit of City from the date of conception, creation or fixation of the Work Product in a tangible medium of expression (whichever occurs first).Each copyrightable aspect of the Work Product shall be considered a"work-made- for-hire" within the meaning of the Copyright Act of 1976, as amended. If and to the extent such Work Product,or any part thereof,is not considered a"work-made-for-hire"within the meaning of the Copyright Act of 1976, as amended, Vendor hereby expressly assigns to City all exclusive right,title and interest in and to the Work Product,and all copies thereof,and in and to the copyright,patent,trademark,trade secret, and all other proprietary rights therein, that City may have or obtain, without further consideration, free from any claim, lien for balance due, or rights of retention thereto on the part of City. 28. Signature Authority. The person signing this Agreement hereby warrants that he/she has the legal authority to execute this Agreement on behalf of the respective party, and that such binding authority has been granted by proper order, resolution, ordinance or other authorization of the entity. This Agreement and any amendment hereto,may be executed by any authorized representative of Vendor whose name, title and signature is affixed on the Verification of Signature Authority Form, which is attached hereto as Exhibit"C". Each party is fully entitled to rely on these warranties and representations in entering into this Agreement or any amendment hereto. Vendor Services Agreement Page 8 of 17 City Secretary Contract No. 29. Change in Company Name or Ownership. Vendor shall notify City's Purchasing Manager, in writing, of a company name, ownership, or address change for the purpose of maintaining updated City records. The president of Vendor or authorized official must sign the letter.A letter indicating changes in a company name or ownership must be accompanied with supporting legal documentation such as an updated W-9, documents filed with the state indicating such change, copy of the board of director's resolution approving the action, or an executed merger or acquisition agreement. Failure to provide the specified documentation so may adversely impact future invoice payments. 30. No Boycott of Israel. If Vendor has fewer than 10 employees or this Agreement is for less than $100,000, this section does not apply. Vendor acknowledges that in accordance with Chapter 2270 of the Texas Government Code, the City is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does not boycott Israel;and(2)will not boycott Israel during the term of the contract. The terms"boycott Israel" and "company" shall have the meanings ascribed to those terms in Section 808.001 of the Texas Government Code. By signing this contract,Vendor certifies that Vendor's signature provides written verification to the City that Vendor: (1) does not boycott Israel; and(2)will not boycott Israel during the term of the contract. 31. Prohibition on Boycotting Energy Companies.Vendor acknowledges that in accordance with Chapter 2274 of the Texas Government Code (as added by Acts 2021, 87th Leg., R.S., S.B. 13, § 2), the City is prohibited from entering into a contract for goods or services that has a value of$100,000 or more,which will be paid wholly or partly from public funds of the City,with a company (with 10 or more full-time employees)unless the contract contains a written verification from the company that it: (1) does not boycott energy companies; and (2) will not boycott energy companies during the term of the contract. The terms "boycott energy company" and "company" have the meaning ascribed to those terms by Chapter 2274 of the Texas Government Code (as added by Acts 2021, 87th Leg.,R.S., S.B. 13, § 2). To the extent that Chapter 2274 of the Government Code is applicable to this Agreement,by signing this Agreement, Vendor certifies that Vendor's signature provides written verification to the City that Vendor: (1)does not boycott energy companies; and(2)will not boycott energy companies during the term of this Agreement. 32. Prohibition on Discrimination Against Firearm and Ammunition Industries. Vendor acknowledges that except as otherwise provided by Chapter 2274 of the Texas Government Code(as added by Acts 2021, 87th Leg., R.S., S.B. 19, § 1),the City is prohibited from entering into a contract for goods or services that has a value of$100,000 or more which will be paid wholly or partly from public funds of the City, with a company (with 10 or more full-time employees) unless the contract contains a written verification from the company that it: (1) does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2)will not discriminate during the term of the contract against a firearm entity or firearm trade association. The terms"discriminate,""firearm entity" and "firearm trade association" have the meaning ascribed to those terms by Chapter 2274 of the Texas Government Code (as added by Acts 2021, 87th Leg., R.S., S.B. 19, § 1). To the extent that Chapter 2274 of the Government Code is applicable to this Agreement, by signing this Agreement, Vendor certifies that Vendor's signature provides written verification to the City that Vendor: (1) does not have a practice,policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2) will not discriminate against a firearm entity or firearm trade association during the term of this Agreement. IN WITNESS WHEREOF,the parties hereto have executed this Agreement in multiples. Vendor Services Agreement Page 9 of 17 City Secretary Contract No. (signature page follows) Vendor Services Agreement Page 10 of 17 City Secretary Contract No. ACCEPTED AND AGREED: City: Vendor: By: Q_ By: qa.4� � 10 Name: Jesica McEachern Name: _ ared S. Pope Title: Assistant City Manager Title: _CEO Date: opt 4,2022 Date: 09/15/2022 CITY OF FORT WORTH INTERNAL ROUTING PROCESS: Approval Recommended: Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all By: o "° Ja on performance and reporting requirements. Name: Dianna Giordano Title: Director of Human Resources & Civil Service By: sands NwAa(sep 19,1022 11:50 CDT) Approved as to Form and Legality: Name: SandyHuerta Title: Employee and Labor Relations Manager By: City Secretary: oag4FORr��a Name: J.B. Strong OF°°° °°°°lyaa Title: Assistant City Attorney pPA. off d� �° ° -d BY J ette&Goo da[[(Oct 5,2022 21: DT) Y O °O yy T Contract Authorization: Name: Jannette Goodall �� °°°°°°°°°°°° M&C: Title: City Secretary a��hiXASoOp OFFICIAL RECORD CITY SECRETARY FT.WORTH, TX Vendor Services Agreement Page 11 of 17 EXHIBIT A SCOPE OF SERVICES Along with the Title VII Coverage, DEI Assurance Services, Fair Recruitment Services, and Onboarding Services, the following "Services" will be made available to City, pursuant to this Agreement: • Incident intake • Incident investigation • Resolution recommendation Overview The Work Shield Program provides a qualified employer harassment and discrimination prevention plan (the "EHP Plan") that provides an independent platform to address and prevent harassment and discrimination issues in the workplace. The Work Shield Program removes the employer from directly handling the reporting and investigative process relating to workplace harassment claims. The EHP Plan, as implemented by the employer and part of Work Shield Program, manages the harassment claims and removes them from being addressed in-house by a manager, human resources or another person/executive. The program does this by using a third-party for the employer (comprised of attorneys and harassment account managers), while at the same time adding increased protection to your employees against retaliation and ensuring compliance for the employer. Work Shield handles all aspects of the investigative process, taking appropriate measures to protect all the parties involved until a proper determination and recommendation has been made to the employer. The EHP Plan is employer-funded for all employees. This affords the participants the protections and, as stated above, designed to help address and remedy the rising issues of workplace harassment as they occur. Through early detection and an easy, secure way for an employee to file a complaint, along with an independent third-party with a strong and experienced team to investigate and manage the employer's harassment policy and procedure, the EHP Plan facilitates faster reporting, investigation and resolution of workplace harassment claims for employers and employees. If an incident occurs, the employee would report the harassment issue online via a secure Self Service Portal found on Work Shield's website (www.workshield.com) or the City's specific sub-domain of Work Shield. Upon completing the requisite information, Work Shield receives the "claim" and, with the counsel assigned to the employer, begins the investigative process to ensure completion within 15 days from the date the issue is filed. Upon completion of the investigative process, Work Shield and/or it's counsel assigned to the employer, will provide a report of the Vendor Services Agreement—Exhibit A Page 12 of 17 City Secretary Contract No. findings and recommendations to the employer. Every attempt will be made to ensure compliancy, confidentiality and the sensitive nature to these claims. Although communication with certain individuals may be required, Work Shield's approach is always one of listening, understanding and finding the facts of the claims. Through this process, Work Shield's program and EHP Plan secures the employee's trust in their employer and provides a secure and compliant manner in which harassment issues are addressed. For the avoidance of doubt, for the Services provided by Work Shield, it shall include, as applicable, Title VII Coverage, Title IX Coverage, DEI Assurance Services and Fair Recruitment Services, as set forth in this Agreement. The Services also includes the intake of issues (NOT INVESTIGATION OF THESE ISSUES) related to ethics, fraud, whistleblower complaints, as well as including, in Title VII Coverage service, ADAA/ADA, USERRA and such other categories, as provided for under regulations or rule of law. Title VII Coverage The Work Shield Program which includes the following services related to incidents filed on one or more of the following issues: Race Age Sexual Harassment Disability Gender National Hostile Work Environment Pregnancy Origin Religion ADAA/ADA Transgender Status LGBTQIA Sexual Orientation Bullying Wrongful Termination+ Whistleblower Ethics* Fraud* Complaints* *No investigation of these issues, but only the intake of these issues. +If wrongful termination is based on a protected class or due to harassment or discrimination, investigation into this incident is included (as it relates to the Title VII aspect only). In addition to the Services provided above, Work Shield may provide the additional following Services: DEI Assurance Services a. The Work Shield Program may include diversity, equity and inclusion services ("DEI Assurance Services"), which will provide employees an avenue to report or provide recommendations related to diversity, equity and inclusion. b. Any DEI issues that involves possible Title VI I or Title IX incidents will be handled like any other Title VI I or Title IX incident, as applicable. Professional Services Agreement MAXIMUS Consulting Services, Inc., Page 13 of 17 City Secretary Contract No. Fair Recruitment Services a. The Work Shield Program may include fair recruitment services ("Fair Recruitment Services"), which will provide potential hires the ability to report concerns for investigation and resolution recommendations, helping City ensure fair recruiting practices and attract top talent. b. This Fair Recruitment Services will include hiring discrimination, misleading hiring practices, as well as parental, marital and veteran status hiring aspects. As it relates to DEI Assurance Services and Fair Recruitment Services, the intake of issues that involve some form of Title VII issue or aspect is included as part of Title VII Coverage. If not, the issue reported will be referred back to the established FIR/consultant contact and process flow for resolution. Onboarding, City and Employee Information As provided in the Agreement, Company may provide, as part of its Services, onboarding information, including, but not limited to, some or all of the following, as applicable: • Employee Welcome Letter • EHP Plan • Handbook Supplement • Employee ID Cards (physical or electronic ID cards) • Breakroom Posters • Other applicable material, as determined by Company and City. Professional Services Agreement MAXIMUS Consulting Services, Inc., Page 14 of 17 EXHIBIT B PRICE SCHEDULE City shall pay $3.00 per employee per month, or such amount as indicated in the Agreement that bears such City's signature, as indicated therein. • City agrees to begin its payment obligations hereunder on or about October 1, 2022 through the Initial Term and any such Renewal Term thereafter. • Every 3 months Work Shield will request updated employee population count (or, if applicable, census data) to ensure that proper amounts are being invoiced and paid for those eligible employees. However, please note that should a new employee be hired between the Effective Date of the Agreement and such 3-month review, Services will still be provided to such new employee. City agrees that they will confirm new employee should Work Shield request confirmation of such new employee as eligible for the EHP Plan. Furthermore, City also agrees to notify Work Shield if City experiences a 10% increase or decrease in the amount of the employees eligible for the Services. • If City desires, Work Shield may reconcile the monthly invoice to any census data or employee population as provided to City's broker, consultant or third- party, as applicable. If so, Company will provide the relevant data specs for such census data, as needed. For purposes of any training, as applicable, such amount for such additional service may be subject to another agreement or addendum. Correction of Payments/Reimbursements Work Shield relies on correct and timely information related to City employees and participants in the EHP Plan. As stated above in the Agreement, if payments are made for a participant who is not eligible for the EHP Plan or is no longer employed by the City, Company agrees to reimburse or credit the proper amount paid on behalf of the ineligible participant. Furthermore, should there be a greater than 10% increase in the employee count, and City fails to notify Work Shield, City agrees to pay to Work Shield such differential amount. ACH/Automatic Draft For purposes of the fees outlined in the Agreement and for the past due amounts as indicated above, the City agrees to set up an automatic draft of the normal and routine undisputed invoiced amounts that are based on the fees and items above and that represent any past due amount, as indicated in the Agreement herein. City Vendor Services Agreement—Exhibit B Page 15 of 17 City Secretary Contract No. agrees to facilitate such automatic draft or ACH_ Any reasonable disputed amount of an invoice shall be reasonably resolved within 30 days of such notice of dispute, and as further set forth in the Agreement. Professional Services Agreement MAXIMUS Consulting Services, Inc., Page 16 of 17 EXHIBIT C VERIFICATION OF SIGNATURE AUTHORITY WORK SHIELD,LLC 300 CRESCENT CT., SUITE 875_ DALLAS, TEXAS 75201_ Execution of this Signature Verification Form ("Form") hereby certifies that the following individuals and/or positions have the authority to legally bind Vendor and to execute any agreement, amendment or change order on behalf of Vendor. Such binding authority has been granted by proper order, resolution, ordinance or other authorization of Vendor. City is fully entitled to rely on the warranty and representation set forth in this Form in entering into any agreement or amendment with Vendor. Vendor will submit an updated Form within ten (10) business days if there are any changes to the signatory authority. City is entitled to rely on any current executed Form until it receives a revised Form that has been properly executed by Vendor. 1. Name: Jared S. Pope Position: CEO S q nature 2. Name: Travis Foster Position: Chief Legal Officer Signature 3. Name: Position: Signature 2� 1�7 Si nature of President/CEO Date: 09/15/2022 Vendor Services Agreement-Exhibit C Page 17 of 17