HomeMy WebLinkAboutContract 48499-R1 CSC No.48499-RI
CITY OF FORT WORTH
CONTRACT RENEWAL NOTICE
September 15, 2022
Motorola Solutions,Inc.
Attn: Clay Cassard
500 W.Monroe St.,43rd Floor
Chicago,IL.60661
Re: Contract Renewal Notice
Contract No. CSC No. 48499 (the "Contract")
Renewal Term No. 1: December 14, 2022 to December 13, 2023
The above referenced Contract with the City of Fort Worth expires on December 13,2022.
Pursuant to the Contract,contract renewals are at the sole option of the City. This letter is to inform
you that the City is exercising its right to renew the Contract for an additional one(1)year period,
which will begin immediately after the Expiration Date. All other terms and conditions of the
Contract remain unchanged. Please return this signed acknowledgement letter,along with your
quote for charges for the new renewal term,and current insurance certificate,to the address
set forth below, acknowledging receipt of the Contract Renewal Notice.
To ensure that your company information is correct and up-to-date,please log onto PeopleSoft
Purchasing at hgps://www.fortworthtexas. og v/departments/finance/purchasing
If you have any questions concerning this Contract Renewal Notice, please contact me at
the telephone number listed below.
Sincerely,
Katie May
Administrative Assistant
200 Texas Street
Fort Worth, TX, 76102
Katherine.mav@fortworthtexas.gov
(817) 392-8894
OFFICIAL RECORD
CITY SECRETARY
FT.WORTH,TX
Contract Renewal Page 1 of 2
[Executed effective as of the date signed by the Assistant City Manager below.] / [ACCEPTED
AND AGREED:]
City: Motorola Solutions,Inc.
By: Valerie;Washington(Dec 5,202214:24CST) By.
Name: Valerie Washington Name: Clay Cassard
Title: Assistant City Manager Title: MSSSI Territory Vice President
Date: Dec 5, 2022 Date: October 28, 2022
CITY OF FORT WORTH INTERNAL ROUTING PROCESS:
Approval Recommended: Contract Compliance Manager:
By signing I acknowledge that I am the person
responsible for the monitoring and administration
/ --- of this contract,including ensuring all
By: performance and reporting requirements.
Name: Kevin Gunn
Title: Director,IT Solutions
Steven Vandever(Nov29,202211:43 CST)
By:
Approved as to Form and Legality: Name: Steven Vandever
Title: Sr. IT Solutions Manager
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FORT��9�d
By: City Secretary: a o o i d
Name: Taylor Paris °op*
Title: Assistant City Attorney a���hexa5a4�
J annelfe 5. Goodall
Jannette S.Goodall(Dec 6,2022 08:36 CST)
By:
Contract Authorization: Name: Jannette Goodall
M&C: 21-0939 Title: City Secretary
Approval Date: 12/14/2021
Form 1295: 2021-824867
OFFICIAL RECORD
CITY SECRETARY
FT.WORTH,TX
Contract Renewal Page 2 of 2
M&C Review Page 1 of 3
Official site of the City of Fort Worth,Texas
CITY COUNCIL AGENDA FoRTWORRT11
Create New From This M&C
REFERENCE **M&C 21- 04RENEW CITY
DATE: 12/14/2021 NO.: 0939 LOG NAME: SECRETARY CONTRACT
NO. 48499
CODE: C TYPE: CONSENT PUBLIC NO
HEARING:
SUBJECT: (ALL)Authorize Amendment to City Secretary Contract Number 48499 to Add Four(4)
One-Year Renewal Options for Motorola Customer Relationship Management Solution,
Authorize a One-Time Expenditure of Phase Three Implementation in the Amount of
$193,320.00 and Additional Funds for Licenses, Maintenance, and Services in an Annual
Amount$322,704.00 for a Combined Fiscal Year 2022 Annual Amount of$516,024.00
for the Information Technology Solutions and Communications& Public Engagement
Departments
RECOMMENDATION:
It is recommended that the City Council:
1. Authorize an amendment to City Secretary Contract 48499 to add four (4) one-year renewal
options for the Motorola Customer Relationship Management Solution;
2. Athorize a one-time fee of the Phase Three implementation in the amount of $193,320.00;
and
3. Authorize additional funds for licenses, maintenance, and services in an annual amount
of $322,704.00 for a combined Fiscal Year 2022 annual amount of $516,024.00 for the
Information Technology Solutions and Communications & Public Engagement Departments.
DISCUSSION:
On December 13, 2016, City Council approved Mayor and Council Communications (M&C) P-11983
for an enterprise solution to transform the manner in which the City of Fort Worth interacts with its
residents, businesses, visitors and the community at large. The Customer Relationship Management
(MyFW) system, Motorola's PremierOne CSR hosted solution, has enhanced the efficiency through
multiple communications channels and provides a common point of origin for city services.
MyFW implementation occurred in three phases:
• Phase 1 included Code Enforcement with one interface for CodeOps and was implemented April 2,
2017.
• Phase 2 included Code, Animal Care &Control, Solid Waste, Consumer Health and Environmental,
Transportation & Public Works (Traffic, Streets, Stormwater, Construction and Parking), Park &
Recreation (Contract Mowing, Graffiti Abatement and Forestry), Mayor's Office, City Secretary's
Office, City's Manager's Office and Human Resources (Benefits) with five interfaces for PetPoint,
ISM, Accela, VueWorks and ITSM. Phase 2 was completed on December 1, 2020.
• Phase 3 includes Park & Recreation (Internal Mowing, Trades and Districts) Police, Neighborhood
Services, Water, IT Solutions, Aviation, Library, Solid Waste (Contract Mowing / Litter),
Development Services, Human Resources (Risk Management), Public Events, Fire, Municipal
Courts, Mayor's Office (City Call Center build for taking their calls), Property Management and
Economic Development with six interfaces completed October 15, 2021. It was determined
Directions Home, Diversity &Inclusion, Planning & Data Analytics and Financial Management
Service would continue on their current systems or seek a solution from IT Solutions for internal
services. The remaining portions of Phase 3 include the MyFW App update for the last new
requests and reporting for Park & Recreation Contract Mowing to be completed for the final one-
time amount of $193,320.00 (final Phase 3 cost).
http://apps.cfwnet.org/council_packet/mc review.asp?ID=29487&councildate=12/14/2021 11/28/2022
M&C Review Page 2 of 3
With this M&C, staff requests that the City Council authorize an amendment to City Secretary Contract
(CSC)48499 to add four(4) one-year renewal options for the MyFW program. Further, with this
M&C, the City Council will authorize additional funds for license renewals, maintenance, and other
services to be added to the existing agreement in an annual amount of$322,704.00. As a result, this
M&C will authorize an amendment to the agreement for a new total annual amount not to exceed
$3,158,338.00 and an additional one-time fee of$193,320.00 for the final phase 3 costs.
DVIN-BE: A waiver of the goal for MMBE subcontracting requirement was approved by the Office of
Business Diversity, in accordance with the MMBE or BDE Ordiancne, because the purchase of
goods or services is from sources where subcontracting or supplier opportunities are negligible.
ADMINISTRATIVE CHANGE ORDER: An administrative change order or increase may be made by
the City Manager up to the amount allowed by relevant law and the Fort Worth City Code and does
not require specific City Council approval as long as sufficient funds have been appropriated.
AGREEMENT TERMS— Upon City Council's approval, the existing agreement will be renewed in
accordance with current coverage period of December 14, 2021 through December 13, 2022.
RENEWAL OPTIONS—After expiration of the first renewal term on December 13, 2022, the
agreement may be renewed for up to three remaining additional one-year terms at the City's option.
This action does not require specific City Council approval provided that the City Council has
appropriated sufficient funds to satisfy the City's obligations during the renewal term.
FISCAL INFORMATION/CERTIFICATION:
The Director of Finance certifies that funds are available in the current capital &operating budgets, as
previously appropriated, in the General Fund and the General Gas Lease Capital Prj Fund for the
Customer Rel Mgmt (CRM) System project to support the approval of the above recommendations
and execution of the agreement. Prior to an expenditure being incurred, the Information Technology
Solutions and Communications & Public Engagement departments have the responsibility to validate
the availability of funds.
TO
Fund Department Account Project Program Activity Budget Reference# Amount
ID ID Year (Chartfield 2)
FROM
Fund Department Account Project Program Activity Budget Reference# Amount
ID ID Year (Chartfield 2)
Submitted for City Manager's Office by: Valerie Washington (6192)
Originating Department Head: Kevin Gunn (2015)
Additional Information Contact: Kevin Gunn (2015)
ATTACHMENTS
04RENEW CITY SECRETARY CONTRACT NO.48499 funds availability.docx (CFW Internal)
CS 48499 Amendment No 2 vendor signed.pdf (Public)
CS 48499.pdf (Public)
FID TABLE Motorola CRM.xlsx (CFW Internal)
Form 1295 Certificate 100846305.pdf (CFW Internal)
http://apps.cfwnet.org/council_packet/mc review.asp?ID=29487&councildate=12/14/2021 11/28/2022
M&C Review Page 3 of 3
Waiver 48499 Motorola CRM.pdf (CFW Internal)
http://apps.cfwnet.org/council_packet/mc review.asp?ID=29487&councildate=12/14/2021 11/28/2022