HomeMy WebLinkAboutContract 56666-R2CSC No. 56666-R2
CITY OF FORT WORTH
CONTRACT RENEWAL NOTICE
November 30, 2022
Spok, Inc.
Attn: Scott Reilly
5911 Kingstowne Village Parkway, 6th Floor
Alexandria, VA 22313-4644
Re: Contract Renewal Notice
Contract No. CSC No. 56666 (the "Contract")
Renewal Term No. 2: February 6, 2023 to February 5, 2024
The above referenced Contract with the City of Fort Worth expires on February 5, 2023.
Pursuant to the Contract, contract renewals arc at the sole option of the City. This letter is to inform
you that the City is exercising its right to renew the Contract for an additional one (I) year period,
which will begin immediately after the Expiration Date. All other terms and conditions of the
Contract remain unchanged. Please return this signed acknowledgement letter, along with your
quote for charges for the new renewal term, and current insurance certificate, to the address
set forth below, acknowledging receipt of the Contract Renewal Notice.
To ensure that your company information is correct and up-to-date, please log onto PeopleSoft
Purchasing at https://www.fortworthtexas.-gov/departments/finance/ urchasin .
If you have any questions concerning this Contract Renewal Notice, please contact me at
the telephone number listed below.
Sincerely,
Katie May
Administrative Assistant
200 Texas Street
Fort Worth, TX, 76IO2
Katherine.may@fortworthtexas.gov
(817) 392-8894
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Contract Renewal Page 1 of 2
[Executed effective as of the date signed by the Assistant City Manager below.] 1 [ACCEPTED
AND AGREED:]
City:
By:
Name
Title:
vau- 41"4---
Val Washington (Jan 13, 202316:03 CST)
Valerie Washington
Assistant City Manager
Date: Jan 13, 2023
Spok, Inc.
By:
Name: (,- 5c &12-
Title: --51. ..._. _1—:2.—
Date: / Z P 7-2 - 7,02— 2—
CITY OF FORT WORTH INTERNAL ROUTING PROCESS:
Approval Recommended:
By:
Name
Title:
Kevin Gunn
Director, IT Solutions
Approved as to Form and Legality
By:
Name: Taylor Paris
Title: Assistant City Attorney
Contract Authorization:
M&C:
Approval Date:
Form 1295:
Contract Compliance Manager:
By signing I acknowledge that I am the person
responsible for the monitoring and administration
of this contract, including ensuring all
performance and reporting requirements.
aw.✓4�
By: Bobby Lee (Dec 29, 202210:10 CST)
Name: Bobby Lee
Title: Sr. IT Solutions Manager
City Secretary:
-/�a- " hj-lee' C �a L //
By:
Jan nette S. Goodall (Jan 17, 2023 07:13 CST)
Name, Jannette Goodall
Title: City Secretary
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Contract Renewal Page 2 of 2
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AUTHORIZED FEDERAL SUPPLY SERVICE
INFORMATION TECHNOLOGY SCHEDULE PRICELIST
GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY
EQUIPMENT, SOFTWARE AND SERVICES
Note: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or
professional services, and cannot be purchased separately.
33411 --- Purchasing of New Electronic Equipmnt - SUBJECT TO COOPERATIVE PURCHASING
FSC/PSC Class 7010 — IT HARDWARE
511210 --- Software Licenses - SUBJECT TO COOPERATIVE PURCHASING
FSC/PSC Class 7030 — IT SOFTWARE AND MAINTENANCE
54151 --- Maintenance of a Software as a Service - SUBJECT TO COOPERATIVE PURCHASING
517312 --- Wireless Mobility Solutions - SUBJECT TO COOPERATIVE PURCHASING
FSC/PSC Class D304 - TELECOMMUNICATIONS
Spok, Inc., 5911 Kingstowne Village Parkway, 61h Floor, Alexandria, VA 22315-4644
Phone 703.269.6850, Fax 877.351.0872, Email gov.salesna.spok.com
www.spok.com
Contract Number: GS-35F-0262T Period Covered by Contract: 05-Feb-2022 through 05-Feb-2027
Pricelist current through Modification Request # PA-0064, dated 3/15/2022
Mass Modification # PS-A839 dated 22-Dec-2021
"Prices Shown Herein are Net (discount deducted)"
Products and ordering information in this Authorized FSS Information Technology Schedule Pricelist are also available
on the GSA Advantage! System. Agencies can browse GSA Advantage! by accessing the Federal Supply Service's
Home Page via the Internet at http://www.fss.asa.aov/
Table of Contents
INFORMATION FOR ORDERING ACTIVITIES............................................................................................... 3
Y Y 0I1,11u Gy0`11ZK1A11110111MY.YM[tit I]
TERMS AND CONDITIONS SIN 511210............................................................................................................ 15
TERMS AND CONDITIONS SIN 54151............................................................................................................. 15
TERMS AND CONDITIONS SIN 517312........................................................................................................... 34
1. INFORMATION FOR ORDERING ACTIVITIES APPLICABLE TO ALL SPECIAL ITEM NUMBERS
SPECIAL NOTICE TO AGENCIES: Small Business Participation
SBA strongly supports the participation of small business concerns in the Federal Supply Schedules Program. To
enhance Small Business Participation SBA policy allows agencies to include in their procurement base and goals, the
dollar value of orders expected to be placed against the Federal Supply Schedules, and to report accomplishments
against these goals.
For orders exceeding the micropurchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists
of at least three schedule contractors or consider reasonably available information by using the GSA Advantage !TM
on-line shopping service (www.fss.gsa.gov). The catalogs/pricelists, GSA Advantage!Tm and the Federal Supply
Service Home Page (www.fss.gsa.gov) contain information on a broad array of products and services offered by
small business concerns.
This information should be used as a tool to assist ordering activities in meeting or exceeding established small
business goals. It should also be used as a tool to assist in including small, small disadvantaged, and women -owned
small businesses among those considered when selecting pricelists for a best value determination.
For orders exceeding the micropurchase threshold, customers are to give preference to small business concerns when
two or more items at the same delivered price will satisfy their requirement.
Geographic Scope of Contract:
Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico and Washington, DC.
Offerors are requested to check one of the following boxes:
[X] The Geographic Scope of Contract will be domestic and overseas delivery.
[ ] The Geographic Scope of Contract will be overseas delivery only.
[ ] The Geographic Scope of Contract will be domestic delivery only.
For Special Item Number 33411 Wireless Services ONLY, if awarded, will be for limited domestic service only.
Spok, Inc. will provide Software, one and two-way messaging services and wireless information
services throughout the United States to include Alaska and Hawaii. These Services are offered
on a local, regional and nationwide basis employing digital networks that cover more than 90% of
the United States population.
Contractor's Ordering Address and Payment Information:
Ordering/Contract Admin Address: Payment Addresses
Spok, Inc. Spok, Inc.
5911 Kingstowne Village Parkway, 6t" Floor P.O. Box 660324
Alexandria, VA 22315-4644 Dallas, TX 75266-0324
Contractors are required to accept credit cards for payments equal to or less than the micro -purchase threshold for
oral or written delivery orders. Credit cards will/will not be acceptable for payment above the micro -purchase
threshold.
The following telephone number(s)can be used by ordering activities to obtain technical and/or ordering assistance:
Spok, Inc. H.Q. 800.611.8488
Customer Service Group: 888.957.7243
Michelle Wolfe 512.243.6147, Fax 866.432.8513
Scott Reilly 443.305.6145, Fax 877.351.0872
LIABILITY FOR INJURY OR DAMAGE
The Contractor shall not be liable for any injury to ordering activity personnel or damage to ordering activity
property arising from the use of equipment maintained by the Contractor, unless such injury or damage is due to the
fault or negligence of the Contractor.
Statistical Data for Government Ordering Office Completion of Standard Form 279:
Block 9: G. Order/Modification Under Federal Schedule
Block 16: Unique Entity Identifier (UEI) JEARDVYGX7M7
Data Universal Numbering System (DUNS) Number: 139624829
Block 30: Type of Contractor — B = Other Small Business
B. Other Small Business
Block 31: Woman -Owned Small Business - No
Block 36: Contractor's Taxpayer Identification Number (TIN): 91-1199104
4a. CAGE Code: OSC08
4b. Contractor has registered with the Central Contractor Registration Database.
5. FOB Destination, Shipment sent via UPS Ground, expedited/overnight delivery at an additional
charge
6. DELIVERY SCHEDULE
a. TIME OF DELIVERY: The Contractor shall deliver to destination within the number of calendar days
after receipt of order (ARO), as set forth below:
SPECIAL ITEM NUMBER DELIVERY TIME (Days ARO)
33411 FSC CLASS 5820 Radio TV EQ Except Airborne 30 Days
33411 FSC CLASS 5830 — Pagers 5-7 Days
33411 FSC CLASS 5895 — IRM Communication Equipment 30 Days
33411 FSC CLASS N070 — Installation of Equipment 30 Days
511210 FSC CLASS 7030 — Information Technology Software 90-120 Days
b. URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet
the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits,
to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry
within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the
Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the
agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance
with all other terms and conditions of the contract.
Discounts: Prices shown are NET Prices; Basic Discounts have been deducted.
a. Prompt Payment: 0 % - 0 days from receipt of invoice or date of acceptance, whichever is
later.
b. Quantity None
C. Dollar Volume None
d. Government Educational Institutions are offered the same discounts as all other Government
customers. None
Other. Volume Discounts Available with Vice President/Executive Approval.
4
Trade Agreements Act of 1979, as amended:
All items are U.S. made end products, designated country end products, Caribbean Basin country end products,
Canadian end products, or Mexican end products as defined in the Trade Agreements Act of 1979, as amended.
Statement Concerning Availability of Export Packing: N/A
10. Small Requirements: The minimum dollar value of orders to be issued is $ 15.00.
11. Maximum Order (All dollar amounts are exclusive of any discount for prompt payment.)
a. The Maximum Order value for the following Special Item Numbers (SINS) is $500,000:
Special Item Number 33411 - Purchase of Equipment
Special Item Number 511210 - Perpetual Software Licenses
Special Item Number 54151 - Maintenance of Software as a Service
Special Item Number 33411 - Wireless Services
12. ORDERING PROCEEDURES FOR FEDERAL SUPPLY SCHEDULE CONTRACTS
Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing
an order or establishing a BPA for supplies or services. These procedures apply to all schedules.
a. FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.
FAR 8.405-2 Ordering procedures for services requiring a statement of work.
13. FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION STANDARDS
REQUIREMENTS: ordering activities acquiring products from this Schedule must comply with the provisions of
the Federal Standards Program, as appropriate (reference: NIST Federal Standards Index). Inquiries to determine
whether or not specific products listed herein comply with Federal Information Processing Standards (FIPS) or
Federal Telecommunication Standards (FED-STDS), which are cited by ordering activities, shall be responded to
promptly by the Contractor.
13.1 FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS (FIPS PUBS): Information
Technology products under this Schedule that do not conform to Federal Information Processing Standards (FIPS)
should not be acquired unless a waiver has been granted in accordance with the applicable "FIPS Publication."
Federal Information Processing Standards Publications (FIPS PUBS) are issued by the U.S. Department of
Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. Information
concerning their availability and applicability should be obtained from the National Technical Information Service
(NTIS), 5285 Port Royal Road, Springfield, Virginia 22161. FIPS PUBS include voluntary standards when these
are adopted for Federal use. Individual orders for FIPS PUBS should be referred to the NTIS Sales Office, and
orders for subscription service should be referred to the NTIS Subscription Officer, both at the above address, or
telephone number (703) 487-4650.
13.2 FEDERAL TELECOMMUNICATION STANDARDS (FED-STDS): Telecommunication products under
this Schedule that do not conform to Federal Telecommunication Standards (FED-STDS) should not be acquired
unless a waiver has been granted in accordance with the applicable "FED -STD." Federal Telecommunication
Standards are issued by the U.S. Department of Commerce, National Institute of Standards and Technology (MIST),
pursuant to National Security Act. Ordering information and information concerning the availability of FED-STDS
should be obtained from the GSA, Federal Supply Service, Specification Section, 470 East L'Enfant Plaza, Suite
8100, SW, Washington, DC 20407, telephone number (202)619-8925. Please include a self-addressed mailing label
5
when requesting information by mail. Information concerning their applicability can be obtained by writing or
calling the U.S. Department of Commerce, National Institute of Standards and Technology, Gaithersburg, MD
20899, telephone number (301)975-2833.
14. CONTRACTOR TASKS / SPECIAL REQUIREMENTS (C-FSS-370) (NOV 2001)
(a) Security Clearances: The Contractor may be required to obtain/possess varying levels of security clearances in
the performance of orders issued under this contract. All costs associated with obtaining/possessing such
security clearances should be factored into the price offered under the Multiple Award Schedule.
(b) Travel: The Contractor may be required to travel in performance of orders issued under this contract.
Allowable travel and per diem charges are governed by Pub L. 99-234 and FAR Part 31, and are reimbursable
by the ordering agency or can be priced as a fixed price item on orders placed under the Multiple Award
Schedule. The Industrial Funding Fee does NOT apply to travel and per diem charges.
NOTE: Refer to FAR Part 31.205-46 Travel Costs, for allowable costs that pertain to official company
business travel in regards to this contract.
(c) Certifications, Licenses and Accreditations: As a commercial practice, the Contractor may be required to
obtain/possess any variety of certifications, licenses and accreditations for specific FSC/service code
classifications offered. All costs associated with obtaining/ possessing such certifications, licenses and
accreditations should be factored into the price offered under the Multiple Award Schedule program.
(d) Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurance coverage for
specific FSC/service code classifications offered. All costs associated with obtaining/possessing such insurance
should be factored into the price offered under the Multiple Award Schedule program.
(e) Personnel: The Contractor may be required to provide key personnel, resumes or skill category descriptions in
the performance of orders issued under this contract. Ordering activities may require agency approval of
additions or replacements to key personnel.
(f) Organizational Conflicts of Interest: Where there may be an organizational conflict of interest as determined
by the ordering agency, the Contractor's participation in such order may be restricted in accordance with FAR
Part 9.5.
(g) Documentation/Standards: The Contractor may be requested to provide products or services in accordance
with rules, regulations, OMB orders, standards and documentation as specified by the agency's order.
(h) Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified or
negotiated in the agency's order.
(i) Government -Furnished Property: As specified by the agency's order, the Government may provide property,
equipment, materials or resources as necessary.
0) Availability of Funds: Many Government agencies' operating funds are appropriated for a specific fiscal
year. Funds may not be presently available for any orders placed under the contract or any option year. The
Government's obligation on orders placed under this contract is contingent upon the availability of appropriated
funds from which payment for ordering purposes can be made. No legal liability on the part of the Government for
any payment may arise until funds are available to the ordering Contracting Officer.
15. CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES: Any ordering activity, with respect
to any one or more delivery orders placed by it under this contract, may exercise the same rights of termination as
6
might the GSA Contracting Officer under provisions of FAR 52.212-4, paragraphs (1) Termination for the ordering
activity's convenience, and (m) Termination for Cause (See C.1.)
16. GSA Advantage!
GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line access to
vendors' schedule prices with ordering information. GSA Advantage! will allow the user to perform various searches
across all contracts including, but not limited to:
(1) Manufacturer;
(2) Manufacturer's Part Number; and
(3) Product categories.
Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser (ex.:
NetScape). The Internet address is http://www.fss.gsa.gov/.
17. PURCHASE OF OPEN MARKET ITEMS
NOTE: Open Market Items are also known as incidental items, noncontract items, non -Schedule items, and items
not on a Federal Supply Schedule contract. ODCs (Other Direct Costs) are not part of this contract and should be
treated as open market purchases. Ordering Activities procuring open market items must follow FAR 8.402(f).
For administrative convenience, an ordering activity contracting officer may add items not on the Federal Supply
Multiple Award Schedule (MAS) -- referred to as open market items -- to a Federal Supply Schedule blanket
purchase agreement (BPA) or an individual task or delivery order, only if-
(1) All applicable acquisition regulations pertaining to the purchase of the items not on the Federal
Supply Schedule have been followed (e.g., publicizing (Part 5), competition requirements (Part 6),
acquisition of commercial items (Part 12), contracting methods (Parts 13, 14, and 15), and small business
programs (Part 19));
(2) The ordering activity contracting officer has determined the price for the items not on the Federal
Supply Schedule is fair and reasonable;
(3) The items are clearly labeled on the order as items not on the Federal Supply Schedule; and
(4) All clauses applicable to items not on the Federal Supply Schedule are included in the order.
18. CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS
a. For the purpose of this contract, commitments, warranties and representations include, in addition to those
agreed to for the entire schedule contract:
(1) Time of delivery/installation quotations for individual orders;
(2) Technical representations and/or warranties of products concerning performance, total system
performance and/or configuration, physical, design and/or functional characteristics and capabilities of a
product/equipment/ service/software package submitted in response to requirements which result in orders
under this schedule contract.
(3) Any representations and/or warranties concerning the products made in any literature, description,
drawings and/or specifications furnished by the Contractor.
The above is not intended to encompass items not currently covered by the GSA Schedule contract.
19. OVERSEAS ACTIVITIES
The terms and conditions of this contract shall apply to all orders for installation, maintenance and repair of
equipment in areas listed in the pricelist outside the 48 contiguous states, Alaska, Hawaii, Puerto Rico and
Washington, DC.
7
N/A
Upon request of the Contractor, the ordering activity may provide the Contractor with logistics support, as available,
in accordance with all applicable ordering activity regulations. Such ordering activity support will be provided on a
reimbursable basis, and will only be provided to the Contractor's technical personnel whose services are exclusively
required for the fulfillment of the terms and conditions of this contract.
20. BLANKET PURCHASE AGREEMENTS (BPAs)
The use of BPAs under any schedule contract to fill repetitive needs for supplies or services is allowable. BPAs may
be established with one or more schedule contractors. The number of BPAs to be established is within the discretion
of the ordering activity establishing the BPA and should be based on a strategy that is expected to maximize the
effectiveness of the BPA(s). Ordering activities shall follow FAR 8.405-3 when creating and implementing BPA(s).
21. CONTRACTOR TEAM ARRANGEMENTS
Contractors participating in contractor team arrangements must abide by all terms and conditions of their respective
contracts. This includes compliance with Clauses 552.238-74, Industrial Funding Fee and Sales Reporting, i.e., each
contractor (team member) must report sales and remit the IFF for all products and services provided under its
individual contract.
22. INSTALLATION, DEINSTALLATION, REINSTALLATION
The Davis -Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the United
States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating)
of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic
employed directly upon the site of the work shall received less than the prevailing wage rates as determined by the
Secretary of Labor. The requirements of the Davis -Bacon Act do not apply if the construction work is incidental to
the furnishing of supplies, equipment, or services. For example, the requirements do not apply to simple installation
or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply
contract. However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements
of the Davis -Bacon Act applies.
The ordering activity issuing the task order against this contract will be responsible for proper administration and
enforcement of the Federal labor standards covered by the Davis -Bacon Act. The proper Davis -Bacon wage
determination will be issued by the ordering activity at the time a request for quotations is made for applicable
construction classified installation, deinstallation, and reinstallation services under SIN 33411.
23. SECTION 508 COMPLIANCE.
If applicable, Section 508 compliance information on the supplies and services in this contract are available in
Electronic and Information Technology (EIT) at the following:
http://spok.com/acceptable_use policy agreements/508compliance.html
The EIT standard can be found at: www.Section508.gov/.
Spok, Inc. is committed to providing wireless products and services that are accessible to all people, including
individuals with disabilities. Spok, Inc. believes that the hardware used for access to our network provides
accessibility options to various users by way of these standard features:
1. Vibration and audible alert, with volume settings 3. Adjustable font sizes
2. Operator dispatch 4. Voice mail
8
Although Spok, Inc. does not manufacture the hardware used to access our networks we continue to work with our
vendors to develop and offer hardware and solutions that are accessabile to all individuals. Spok, Inc. with work
with individual agencies as needed to identify their specific Section 508 requirements.
24. PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCHEDULES.
Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply Schedules, on behalf of an
ordering activity, shall follow the terms of the applicable schedule and authorization and include with each order
(a) A copy of the authorization from the ordering activity with whom the contractor has the prime
contract (unless a copy was previously furnished to the Federal Supply Schedule contractor); and
(b) The following statement:
This order is placed under written authorization from dated . In the event of any
inconsistency between the terms and conditions of this order and those of your Federal Supply
Schedule contract, the latter will govern.
25. INSURANCE —WORK ON A GOVERNMENT INSTALLATION (JAN 1997)(FAR 52.228-5)
(a) The Contractor shall, at its own expense, provide and maintain during the entire performance of this
contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.
(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing
that the required insurance has been obtained. The policies evidencing required insurance shall contain an
endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest
shall not be effective—
(1) For such period as the laws of the State in which this contract is to be performed prescribe; or
(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer,
whichever period is longer.
(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under
this contract that require work on a Government installation and shall require subcontractors to provide and maintain
the insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all
subcontractors' proofs of required insurance, and shall make copies available to the Contracting Officer upon
request.
26. SOFTWARE INTEROPERABILITY.
Offerors are encouraged to identify within their software items any component interfaces that support open standard
interoperability. An item's interface may be identified as interoperable on the basis of participation in a Government
agency -sponsored program or in an independent organization program. Interfaces may be identified by reference to
an interface registered in the component registry located at http://www.core.gov.
27. ADVANCE PAYMENTS
A payment under this contract to provide a service or deliver an article for the United States Government may not be
more than the value of the service already provided or the article already delivered. Advance or pre -payment is not
authorized or allowed under this contract. (31 U.S.C. 3324)
9
TERMS AND CONDITIONS APPLICABLE TO PURCHASE OF
GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY EQUIPMENT
(SPECIAL ITEM NUMBER 33411)
MATERIAL AND WORKMANSHIP
All equipment furnished hereunder must satisfactorily perform the function for which it is intended.
ORDER
Written orders, EDI orders (GSA Advantage! and FACNET), credit card orders, and orders placed under blanket
purchase agreements (BPA) agreements shall be the basis for purchase in accordance with the provisions of this
contract. If time of delivery extends beyond the expiration date of the contract, the Contractor will be obligated to
meet the delivery and installation date specified in the original order.
For credit card orders and BPAs, telephone orders are permissible.
TRANSPORTATION OF EQUIPMENT
FOB DESTINATION. Prices cover equipment delivery to destination, for any location within the geographic scope
of this contract.
INSTALLATION AND TECHNICAL SERVICES
All handheld paging reception/hardware devices are normally self -installable and ready to use upon delivery
with installation of battery. IRM Packages, Transmitters, Recievers and Antennas will require installation
by Spok, Inc.
a. INSTALLATION. When the equipment provided under this contract is not normally self -installable, the
Contractor's technical personnel shall be available to the ordering activity, at the ordering activity's location, to
install the equipment and to train ordering activity personnel in the use and maintenance of the equipment. The
charges, if any, for such services are listed below, or in the price schedule:
All paging equipment, desk top or rack mount transmitters, interfaces and related products under SIN 33411
are normally self -installable. IRM Transmitter, Recievers and Antenna under FSC CLASS 5820 require
Spok, Inc. installation and technical support is required. Charges are listed in the price schedule.
b. INSTALLATION, DEINSTALLATION, REINSTALLATION. The Davis -Bacon Act (40 U.S.C. 276a-
276a-7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party
for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the
United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall
10
received less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis -
Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services.
For example, the requirements do not apply to simple installation or alteration of a public building or public work
that is incidental to furnishing supplies or equipment under a supply contract. However, if the construction,
alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis -Bacon Act applies.
The ordering activity issuing the task order against this contract will be responsible for proper administration and
enforcement of the Federal labor standards covered by the Davis -Bacon Act. The proper Davis -Bacon wage
determination will be issued by the ordering activity at the time a request for quotations is made for applicable
construction classified installation, deinstallation, and reinstallation services under SIN 33411.
C. OPERATING AND MAINTENANCE MANUALS. The Contractor shall furnish the ordering activity with
one (1) copy of all operating and maintenance manuals which are normally provided with the equipment being
purchased.
INSPECTION/ACCEPTANCE
The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The
ordering activity reserves the right to inspect or test any equipment that has been tendered for acceptance. The
ordering activity may require repair or replacement of nonconforming equipment at no increase in contract price.
The ordering activity must exercise its postacceptance rights (1) within a reasonable time after the defect was
discovered or should have been discovered; and (2) before any substantial change occurs in the condition of the item,
unless the change is due to the defect in the item.
WARRANTY
a. Unless specified otherwise in this contract, the Contractor's standard commercial warranty as stated in the
contract's commercial pricelist will apply to this contract.
Standard commercial warranty of 30 days applies to all paging products unless stated differently in price list.
b. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for
the particular purpose described in this contract.
C. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor
will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in
accepted items.
d. If inspection and repair of defective equipment under this warranty will be performed at the Contractor's
plant, the address is as follows:
Spok, Inc.
Repair & Returns
3000 Technology Drive, STE 400
Plano, TX 75074-9998
PURCHASE PRICE FOR ORDERED EQUIPMENT
The purchase price that the ordering activity will be charged will be the ordering activity purchase price in effect at
the time of order placement, or the ordering activity purchase price in effect on the installation date (or delivery date
when installation is not applicable), whichever is less.
RESPONSIBILITIES OF THE CONTRACTOR
The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City or otherwise) covering
work of this character, and shall include all costs, if any, of such compliance in the prices quoted in this offer.
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TRADE-IN OF INFORMATION TECHNOLOGY EQUIPMENT
When an ordering activity determines that Information Technology equipment will be replaced, the ordering activity
shall follow the contracting policies and procedures in the Federal Acquisition Regulation (FAR), the policies and
procedures regarding disposition of information technology excess personal property in the Federal Property
Management Regulations (FPMR) (41 CFR 101-43.6), and the policies and procedures on exchange/sale contained
in the FPMR (41 CFR part 101-46).
10. PRODUCT PRICING
Paging Equipment Purchase Rates SIN 33411
GSA Price
New Equipment Purchase Prices — Spok, Inc. Does Not Sell Equipment Without Activation of Service
II Numeric Devices
$ 35.37
II Alpha Devices
$ 62.57
T5 Pager Encrypted (ST5) / Unencrypted (T5U)
$ 62.57
T900/P900 2-Way Devices
$ 89.77
ST902 2-Way Device
$ 135.11
M90 2-Way Device
$ 180.45
For a complete listing of all Spok, Inc. paging devices to include User Guides and product specific Data Sheets please vist our web
site at: www.spok.com. Prices for service enabling devices offered above are only vaild for equipment activated on Spok, Inc. wide
area paging network.
ReadyCall Waiting Area Equipment & Accessories SIN 33411
GSA Price
ReadyCall Waiting Area Pager
$
63.43
ReadyCall Charger Base
$
45.29
ReadyCall Charger Adapter
$
11.74
ReadyCall Replacement/Spare Battery
$
4.49
ReadyCall Battery Cover
$
1.77
ReadyCall 4:1 AC Adaptor
$
32.64
12
Integrated Resource Management - (IRM) Packages & Installation SIN 33411
GSA Price
Warranty
Single Server Narrow Band & Wide Band Paging Multi- User System.
Wide area and in-house connectivity (dual frequency control), Up to 5000 devices, all
paging protocols supported, 4 telephony trunks, 5 TAP modem connections, multiple
$118,249.87
One Year
transmitter controllers, 3 direct TAP ports, Remote administration of IRM system via 32
bit client (5 clients). Messaging and directory look -up via Web Browser, voice prompts,
voice prompts. Requires Spok, Inc. installation and includes shipping.
Dual server Narrow Band Multi- User System.
Wide area and in-house connectivity with no restriction of number of frequency control,
Up to 10,000 devices, all paging protocols supported, 4 telephony trunks 7 TAP modem
connections, multiple transmitter controller, 8 direct TAP ports, Remote administration of
$139,959.65
One Year
IRM system via 32 bit client (10 clients). Messaging and directory look -up via Web
Browser, voice prompts, Full CTI functinality including status availability, device
forwarding, referral and password management with UPS backup. All components rack
mounted. Requires Spok, Inc. installation and includes shipping.
Redundant multi-user messaging platform, narrow band & wide band enterprise
solution.
Wide area and in-house connectivity mirrored database management, up to 20,000
devices, all paging protocols supported, 7 TAP modem connections, multiple transmitter
$304,767.66
One Year
controller, 8 direct TAP ports. Remote administration of IRM system via 32 bit client (10
clients), messaging and directory look -up via Web Browser, voice prompts, CTI
including status availability, device forwarding, referral and password management. All
components rack mountable. Requires IRM-E100 installation.
Final Configuration x
One Year
Onsite installation of IRM System
15% with 5% Discount
Final Configuration x
One Year
Transmitter Installation
18% with 10% Discount
13
Spok, Inc UHFNHF Transmitter Applications & Installation SIN 33411
GSA Price
Warranty
Spok, Inc VHF100-225 Watt Single Transmitter Assembly
VHF100-225 Watt Transmitter; DSP Exciter- Capable of all known digital paging formats
plus analog voice. 25 & 12.5 KHz Channel Spacing;(12.5KHz -Digital Only) 100%
$29,481.93
One Year
Continuous Duty; Simulcast Compatable 152.0075 MHZ, oscillator, 42" cabinet,
lightning protection, controller, and antenna. Requires Spok, Inc. installation and
includes shipping.
Spok, Inc VHF100-225 Watt Redundant Transmitter Assembly
VHF100-225 Watt Transmitter (2); DSP Exciter- Capable of all known digital paging
formats plus analog voice. 25 & 12.5 KHz Channel Spacing;(12.5KHz -Digital Only)
$59,396.00
One Year
100% Continuous Duty; Simulcast Compatable 152.0075 MHZ, oscillator (2), 72"
cabinet, lightning protection (2), controller (2), hotstandby transfer panel w/coax relay,
and antenna (2). Requires Spok, Inc. installation and includes shipping.
Spok, Inc VHF25-125 Watt Single Transmitter Assembly
VHF transmitter 25-125 Watts, oscillator, 42" cabinet, lightning protection, controller,
$27,676.11
One Year
and antenna. Requires Spok, Inc. installation and includes shipping.
14
Spok, Inc VHF25-125 Watt Redundant Transmitter Assembly
VHF transmitter 25-125 Watts (2), oscillator (2), 72" cabinet, lightning protection (2),
$55,784.36
One Year
controller (2), hotstandby transfer panel w/coax relay, and antenna (2). Requires Spok,
Inc. installation and includes shipping.
Spok, Inc UHF50-250 Watt Single Transmitter Assembly
UHF 50-250 Watt Transmitter; DSP Exciter- Capable of all known digital paging formats
plus analog voice. 25 & 12.5 KHz Channel Spacing;(12.5KHz -Digital Only) 100%
$33,210.99
One Year
Continuous Duty; Simulcast Compatable Standard Interface, , oscillator, 42" cabinet,
lightning protection, controller, and antenna. Requires Spok, Inc. installation and
includes shipping.
Spok, Inc UHF50-250 Watt Redundant Transmitter Assembly
UHF 50-250 Watt Transmitter; DSP Exciter- Capable of all known digital paging formats
plus analog voice. 25 & 12.5 KHz Channel Spacing;(12.5KHz -Digital Only) 100%
$66,941.72
One Year
Continuous Duty; Simulcast Compatable Standard Interface (2), oscillator (2), 72"
cabinet, lightning protection (2), controller (2), hotstandby transfer panel w/coax relay,
and antenna (2). Requires Spok, Inc. installation and includes shipping.
Spok, Inc UHF25-125 Watt Single Transmitter Assembly
UHF transmitter 25-125 Watts, oscillator, 42" cabinet, lightning protection, controller,
$26,575.27
One Year
and antenna. Requires Spok, Inc. installation and includes shipping.
Spok, Inc UHF25-125 Watt Redundant Transmitter Assembly
UHF transmitter 25-125 Watts (2), oscillator (2), 72" cabinet, lightning protection (2),
$53,670.30
One Year
controller (2), hotstandby transfer panel w/coax relay, and antenna (2). Requires Spok,
Inc. installation and includes shipping.
Transmitter Installation
Final Configuration x
One Year
18% with 10% Discount
TERMS AND CONDITIONS APPLICABLE TO
PERPETUAL SOFTWARE LICENSES (SPECIAL ITEM NUMBER 511210) AND
MAINTENANCE AS A SERVICE (SPECIAL ITEM NUMBER 54151) OF GENERAL
PURPOSE COMMERCIAL INFORMATION TECHNOLOGY SOFTWARE
1. INSPECTION/ACCEPTANCE
The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The
ordering activity reserves the right to inspect or test any software that has been tendered for acceptance. The
ordering activity may require repair or replacement of nonconforming software at no increase in contract price. The
ordering activity must exercise its postacceptance rights (1) within a reasonable time after the defect was discovered
or should have been discovered; and (2) before any substantial change occurs in the condition of the software, unless
the change is due to the defect in the software.
GUARANTEE/WARRANTY
15
This Customer Agreement Master Terms and Conditions ("Master Terms and Conditions") is entered into by Spok, Inc. ("Spok")
and the GSA Customer under GSA Schedule contracts ("hereafter Licensee or Ordering Activity"). These Master Terms and Conditions
are effective as of the latest date signed below after all parties have signed. The entire agreement between the parties includes these
Master Terms and Conditions, the underlying GSA Schedule Contract, the Schedule Price List and each GSA Customer Purchase
Order ("Order") entered into by Customer and Spok at any time and which refers to these Master Terms and Conditions (collectively, the
"Agreement").
The following terms supplement and govern each Order entered into by Customer and any Spok at any time:
1. Definitions.
1.1 "Designated Users" means the maximum number of users or other quantity designation identified on an Order who are
authorized to use the Software.
1.2 "Documentation" means the then -current electronic or printed material, operating and technical documentation
relating to the functions, features or specifications and operations of the applicable Software and made available by
Spok. Documentation excludes all marketing materials, proposals, demonstrations and content made available for
instructional or informational purposes only.
1.3 "Hardware" means any physical components of a computer or other electronic system which is licensed to the
Licensee and described on an Order.
1.4 "Maintenance" means updates to the Software which Spok incorporates into the Software and does not separately
price or market, together with using reasonable efforts to provide Licensee with avoidance procedures.
1.5 "GSA Customer Purchase Order" ("Order") means an Order for goods or services placed by the GSA Customer under
the GSA Schedule Contract and FAR part 8.4. All Orders entered into by Spok and Customer shall refer to this
Agreement.
1.6 "Permitted Users" means the natural persons authorized by Licensee to use the Products within the scope of the
License and who each have an ID (profile) and password.
1.7 "Perpetual License" means a license to use the Software that does not have a term limit identified on an applicable
Order.
1.8 "Products" means the Software and/or Hardware, together with its applicable Documentation, which have been
included in an Order.
1.9 "Release" means the edition of a Product after it has been designated as a release and made generally available by
Spok.
1.10 "Services" means training, implementation, consulting, subscription or other services provided by Spok, excluding
support.
1.11 "Software" means the software code and media described in an Order and any repairs, replacements, upgrades,
updates, enhancements and new Releases provided by Spok under applicable Maintenance or Support, and any
copies made available to the Licensee.
1.12 "Subscription License" means a license to use the Software that has a specific term limit identified on an applicable
Order.
1.13 Service Level Expectation ("SLE") means Spok's document describing the levels of Support included or available for
purchase by Licensee under an Order, and the documents referenced therein.
1.14 "Support" means the level of maintenance and support services described in an Order and in the SLE, and
purchased by Licensee for the Spok Products listed in that Order.
1.15 "Support Period" means the period of time designated in an applicable Order.
1.16 "Warranty Period" means the period beginning on the day the Licensee accepts Hardware licensed from Spok and
ending ninety (90) days later.
2. Software License Grant.
Upon execution of an Order by Spok, Spok hereby grants Licensee a non-exclusive and non -transferable license to use and to
allow its Permitted Users to use or access the Products described in the Order the License granted is up to the maximum number
of Designated Users identified on the Order and is only for internal use by Licensee and Permitted Users for Licensee's operations.
In no way does the License grant the Licensee and its Permitted Users the right to grant sub -licenses or authorizations, whether
exclusive or non-exclusive, to third parties for access to or use of the Software.
3. Software License Limitations.
Licensee and its Permitted Users shall not: (i) adapt the Software or create derivative versions of the Software; transmit, distribute
or supply, whether by rental, sale, licensure, loan, or any other mechanism, partially or in full, the Software to any third party; rework
the Software (e.g., for the purpose of correcting deficiencies) or make additions or improvements to the Software; (iv) reverse
engineer the Software or attempt to derive source code from the Software; (v) alter or modify the Documentation; (vi) use the
Software to provide support to or a service to any third party; (vii) copy the Software for any reason (including in a virtual
environment, creating a test environment, redundant environment, for disaster recovery purposes, or replication of the Software,
except to the extent Spok has given prior written consent to Licensee to copy the Software or the Licensee has licensed additional
copies of the Software for the above purposes; (viii) Licensee is prohibited from removing or altering any of the confidential,
proprietary or intellectual property rights notice(s) embedded in or that Spok otherwise provides with the Software; and (ix) Licensee
may not simultaneously use the same User ID (profile) on more than one computer terminal or access point. Upon request during
the Support Period, Spok will provide Licensee additional copies (either by CD/DVD or electronic format) of the Software listed in a
Purchase Order pursuant to the GSA Schedule Contract).
4. Delivery and Installation.
16
4.1 Except as otherwise agreed in an Order, Licensee is responsible for all installation of the Software and Hardware,
delivery, training, data conversion, implementation and other services.
5. Services.
The applicable Order will state (i) the rates based on the GSA Schedule Price List and the basis for provision of Services to
Licensee. In the provision of Services to Licensee, Spok may share information of Licensee with its business partners as may be
necessary to provide Services to Licensee. Any business partner engaged by Spok to assist in the provision of Services to
Licensee will adhere to the Confidential Information standards contained in Section 23.
6. Support Services.
6.1 Types of Support Services. Spok will provide Licensee with the level of Maintenance and Support identified on a Purchase
Order at the prices stated therein, based on the GSA Schedule Price List. ("Support Fees"). Subject to the level of
Support purchased and Section 6.4(b), Support will include: (a) help desk support, (b) corrections to allow the
unmodified Software (when properly installed and configured) to operate materially and substantially as described in the
Documentation for that Software (by providing a program patch, update, new Release, or instruction for avoiding the
error, as determined by Spok), and (c) updates and new Releases of the Software when made generally available by
Spok for installation and use by Licensee. New Software requires execution of a new or modified Order and is not
provided as a new Release or as part of Support for other Software.
6.2 Limitations. All Support will be part of the applicable Products and will be performed pursuant to the Spok Support
guidelines listed in the SLE and this Agreement. Spok's obligation to provide Licensee with Support for the Products
owned by parties other than Spok is limited to providing Licensee with the Support that the applicable third -party owner
provides to Spok for that Product. Licensee must provide Spok with such facilities, equipment and support as are
reasonably necessary for Spok to perform its obligations under this Agreement, including remote access to the
Products.
6.3 Support and Support Renewal.
a. During the initial Support Period, Spok (i) will directly or indirectly provide Support to Licensee for the Products
pursuant to the Purchase Order and the underlying GSA Schedule Contract.
b. Unless otherwise described in an applicable Purchase Order pursuant to the GSA Schedule Contract, Spok does not
maintain or support Products modified outside of Support or Services provided by Spok. After the Initial Support
Period Renewal shall require execution of a new or modified Purchase Order.
7. Limited Warranty and Disclaimer of Warrant
7.1 Limited Warrantv by Sock.
a. Software Warranty. At the time of your acceptance of the Software, Spok warrants that (a) the applicable media for the
Software will be free of defects, (b) Spok will have timely used up-to-date, commercially available virus scanning and
cleaning, and will not have knowingly (based on the results of that scanning and cleaning) delivered Software containing any
viruses, time bombs or other undocumented programs which inhibit the use of the Software, and (c) Software will include the
functionality described in the Documentation for the Software.
b. Hardware Warranty. Unless otherwise stated on an applicable Order Form, Spok warrants for a period of ninety (90)
days, beginning on the date of acceptance, that the Hardware is free from defects in material and workmanship. Spok's
obligation under any Hardware warranty is limited to repairing and replacing, at Spok's option, the Hardware at no
charge to Licensee.
c. Software and Hardware Warranty Conditions. The Software and Hardware warranties set forth in Sections 7.1a
and 7.1b are conditioned upon (i) Licensee's proper use, maintenance, management and supervision of the
Software and Hardware, (ii) use with supplies or consumable materials supplied by Spok, (iii) use with a suitable
operating environment, (iv) the absence of any intentional or negligent act or other cause external to the Software or
Hardware affecting their operability or performance, and (v) the conditions set forth in Section 7.3.
7.2 Disclaimer of Warranty.
THE LIMITED WARRANTIES IN THIS SECTION 7 ARE MADE TO LICENSEE EXCLUSIVELY AND ARE IN LIEU OF
ALL OTHER WARRANTIES. SPOK MAKES NO OTHER WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED, WITH
REGARD TO THE SOFTWARE, DOCUMENTATION, HARDWARE, SUPPORT, MAINTENANCE, AND SERVICES, IN
WHOLE OR IN PART, OR ANY OTHER MATTER UNDER THIS AGREEMENT. SPOK EXPLICITLY DISCLAIMS ALL
WARRANTIES OF NON -INFRINGEMENT, MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE.
SPOK EXPRESSLY DOES NOT WARRANT THAT THE SOFTWARE, IN WHOLE OR IN PART, WILL BE ERROR FREE.
FURTHER, SPOK EXPRESSLY DOES NOT WARRANT THAT PRODUCTS OR ANY SUPPORT WILL BE USABLE BY
LICENSEE, IF THE PRODUCT HAS BEEN MODIFIED BY ANYONE OTHER THAN SPOK, WILL OPERATE WITHOUT
INTERRUPTION, OR WILL BE COMPATIBLE WITH ANY HARDWARE OR SOFTWARE OTHER THAN THOSE
IDENTIFIED IN THE DOCUMENTATION. SPOK DOES NOT WARRANTY THAT THE SOFTWARE, SUPPORT,
HARDWARE ORSERVICES ARE FREE OF NONMATERIAL DEFECTS OR THAT THEY WILL MEET THE
SPECIFIC REQUIREMENTS OR NEEDS OF LICENSEE'S ORGANIZATION.
7.3 Abrogation of Limited Warranty. The limited warranties in this Section 7 will be null and void to the extent that (i) without the
prior written approval of Spok, which will not be unreasonably withheld, Support is performed on the Products by any party other
than Spok or an Spok-approved party, or (ii) any addition to, removal from or modification of the Products is made without
Spok's approval. All parts replaced under warranty will become the property of Spok. All of Spok's Support and Services
that are not covered under this limited warranty shall be ordered pursuant to the execution of a new or modified Order.
7.4 Failure of Essential Purpose. THE PARTIES HAVE AGREED THAT THE LIMITATIONS SPECIFIED IN SECTION 16 WILL
SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THIS AGREEMENT IS FOUND TO HAVE FAILED OF
17
ITS ESSENTIAL PURPOSE AND REGARDLESS OF WHETHER LICENSEE HAS ACCEPTED ANY SOFTWARE OR SERVICE
UNDER THIS AGREEMENT.
7.5 Secondary Use for Notification. Licensee understands and agrees that any Product used to assist in providing system
notification to its users is limited to secondary notification only and that Licensee's own systems provide primary
notification. Spok disclaims any warranty or responsibility for providing system notification to Licensee's users.
8. Indemnity by Spok.
Spok will indemnify the GSA Customer at its own expense, against any action brought by a third party to the extent that the
action is based upon a claim that the Software directly infringes any patent, copyright or misappropriates any trade secret and
Spok will pay those costs and damages finally awarded against Licensee in any such action that are specifically attributable to
such claim or those costs and damages agreed to in a monetary settlement of such action. Spok's obligations under this
indemnification are expressly conditioned on the following: (i) Licensee must promptly notify Spok of any such claim; (ii)
Licensee will afford Spok the right to intervene in any litigation, at its own expense, through counsel of its choosing. (iii) Spok
must cooperate with the Government to facilitate the settlement or defense of the claim (including without limitation by making
available all documents and information in its possession or control that are relevant to the claim); (iv) the claim must not arise
from modifications or (with the express exception of other software and third party hardware and software specified by Spok in
writing as necessary for use with the Software) from the use or combination of products provided by Spok with items provided
by Licensee. (v) Licensee must not by any act, including without limitation by any admission or acknowledgement, materially
prejudice the ability satisfactorily to defend or settle the claim; (vi) the claim does not arise out of Licensee's failure to comply
with the terms of this Agreement, including without limitation use of the Software in a manner for which it was not designed (as
evidenced by the Documentation) or Spok's instructions. If any Software is, or in Spok's opinion is likely to become, the subject
of an intellectual property rights infringement claim, then Spok, at its sole option and expense, and to the extent commercially
reasonable, will either: (A)work with the Government to obtain for Licensee the right to continue using the Software under the
terms of this Agreement; or (B) replace the Software with products that are substantially equivalent in function, or modify the
Software so that it becomes non -infringing and substantially equivalent in function; or (C) refund to Licensee the portion of the
license fee paid to Spok for the Software giving rise to the infringement claim, depreciated as provided for in U.S. Department
of Treasury regulations. THE FOREGOING SETS FORTH SPOK'S EXCLUSIVE OBLIGATION AND LIABILITY WITH
RESPECT TO INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. Nothing contained herein shall be construed in
derogation of the U.S. Department of Justice's right to defend any claim or action brought against the U.S., pursuant to its
jurisdictional statute 28 U.S.C. §516.
9. Warranty Remedies.
9.1. Licensee's Remedies.
a. Licensee's exclusive remedies, and Spok's exclusive obligations, for a breach by Spok of the Software Warranty,
Hardware Warranty or Support Warranty are as follows:
(i) Spok will provide Support to repair, replace or furnish an upgrade of the non -conforming Products to enable
those Products to comply with the applicable Software Warranty or Hardware Warranty; and
(ii) if Spok cannot comply with Section 9.1(a)(i) within the applicable cure period, Licensee may terminate this
Agreement and Spok will refund the fees paid by Licensee to Spok for the non -conforming Products, subject to the
limitations in Section 16.
b. Licensee's exclusive remedies for breach of the Services Warranty or Spok's Service obligations are as follows:
(i) Spok will re -perform or re -deliver those Services at no additional charge within the cure period; and
(ii) if Spok cannot complete that re -performance within the applicable Cure Period, Licensee may terminate the Services
and Spok will refund the fees paid by Licensee to Spok for those Services not re -performed and timely cured, subject
the limitations in Section 16.
10. Term and Termination.
When the end user is an instrumentality of the U.S., recourse against the United States for any alleged breach of this Agreement
must be made as a dispute under the contract Disputes Clause (Contract Disputes Act). During any dispute under the Disputes
Clause, Spok shall proceed diligently with performance of this contract, pending final resolution of any request for relief, claim,
appeal, or action arising under the contract, and comply with any decision of the Contracting Officer.
10.1 Survival of Obligations. All obligations relating to non-use and non -disclosure of Confidential Information, indemnity,
limitation of liability, will survive termination of this Agreement.
11. Notices.
All notices and other communications required or permitted under the Agreement must be in writing and will be deemed given
when (i) delivered personally, (ii) sent by registered or certified mail, return receipt requested, or (iii) sent by overnight courier.
Notices must be sent to a party at its address shown on the signature page of this Agreement, or to such other place as the party
may subsequently designate for its receipt of notices in accordance with this Section 11. Any notices of breach and/or termination
will be provided as stated in the FAR and the underlying GSA Schedule Contract.
12. Force Maieure.
Pursuant to FAR 52.212-4(f), neither party will be liable to the other for any failure or delay in performance under this Agreement
due to circumstances beyond its reasonable control, and without its fault or negligence including acts of God, or the public enemy,
acts of Government in its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually
severe weather and delays of common carriers.
13. Assignment.
Licensee may not assign, transfer, rent or re -license or otherwise transfer any of its rights or obligations under this Agreement, and
any attempt at such assignment will be void without the prior written consent of Spok. Assignment by Spok is subject to FAR
18
52.232-23 "Assignment of Claims" (Jan. 1986) and FAR subpart 42.12 "Novation and Change -of -Name Agreements" (Sep.
2013).
14. No Waiver.
A party's failure to enforce its rights with respect to any single or continuing breach of this Agreement will not act as a waiver of the
right of that party to later enforce any such rights or to enforce any other or any subsequent breach.
15. Choice of Law; Severability.
When the end user is an instrumentality of the U.S. Government, this is a contract with the U.S. Government and is subject to
Federal law including, but not limited to the Federal Acquisition Regulation. Venue and jurisdiction of any disputes are determined
by the applicable federal statute (Federal Tort Claims Act, Contract Disputes Act, etc.). If any provision of this Agreement is illegal
or unenforceable, it will be deemed stricken from the Agreement and the remaining provisions of the Agreement will remain in full
force and effect. The United Nations Convention on the International Sale of Goods (CISG) shall not apply to the interpretation or
enforcement of this Agreement.
16. LIMITATIONS OF LIABILITY.
16.1 LIMITED LIABILITY OF SPOK. EXCEPT ONLY FOR (i) INDEMNIFICATION BY SPOK FOR THIRD PARTY CLAIMS
UNDER SECTION 8 ABOVE, (ii) BODILY INJURY, (iii) DIRECT DAMAGE TO REAL OR TANGIBLE PERSONAL
PROPERTY TO THE EXTENT CAUSED BY SPOK'S NEGLIGENCE OR WILLFUL MISCONDUCT, OR (iv) SPOK'S
BREACH OF ITS OBLIGATIONS UNDER SECTION 19 BELOW, SPOWS AGGREGATE AND CUMULATIVE LIABILITY
FOR DAMAGES TO LICENSEE WILL BE, WHETHER IN CONTRACT OR TORT, LIMITED TO ACTUAL DIRECT MONEY
DAMAGES IN AN AMOUNT NOT TO EXCEED THE AGGREGATE PURCHASE ORDER(S), PRICE PAID, INCLUDING
FEES PAID BY LICENSEE TO SPOK ANNUALLY. IF NO DISCRETE FEE IS IDENTIFIED IN THE APPLICABLE ORDER
FORM, SPOK'S CUMULATIVE LIABILITY TO LICENSEE WILL AN AMOUNT NOT TO EXCEED THE FEE
REASONABLY ASCRIBED BY SPOK FOR THE COMPONENT SYSTEM GIVING RISE TO THE LIABILITY.
16.2 EXCLUSION OF DAMAGES. EXCEPT FOR BREACH OF SECTION 3, IN NO EVENT WILL SPOK OR LICENSEE
BE LIABLE FOR ANY SPECIAL, PUNITIVE, EXEMPLARY, INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES OR DAMAGES FOR LOST PROFITS, LOSS OF USE, LOSS OF REVENUE OR LOSS OF DATA OR
BUSINESS INTERRUPTION WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, AND WHETHER OR NOT THE PARTY HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. NEITHER PARTY WILL SEEK OR APPLY FOR SUCH
DAMAGES. THE FOREGOING EXCLUSION/LIMITATION OF LIABILITY SHALL NOT APPLY (1) TO PERSONAL
INJURY OR DEATH CAUSED BY SPOK'S NEGLIGENCE; (2) FOR FRAUD; (3) FOR EXPRESS REMEDIES
UNDER LAW OR THE CONTRACT; OR (4) FOR ANY OTHER MATTER FOR WHICH LIABILITY CANNOT BE
EXCLUDED BY LAW.
17. Compliance with Laws.
Licensee will comply with all laws, rules and regulations applicable to the use of the Software, including but not limited to (i) the
Federal Food, Drug, and Cosmetic Act (21 U.S.C. § 301 et seq.) and its implementing regulations. Licensee shall comply with the
medical device reporting requirements set forth at 21 C.F.R. Part 803, Subpart C, to the extent applicable; (ii) U.S. export controls;
(iii) U.S. Foreign Corrupt Practices Act; and any other Federal Laws. Licensee acknowledges that Spok is not providing any
electronic communications service and that Licensee is solely responsible for complying with any legal requirements applicable to
its provision or use of electronic communications services in connection with the Software. Licensee shall not export the Products
from the United States without Spok's prior written authorization and compliance with applicable federal law. Licensee is
responsible for compliance with the Agreement by its personnel.
18. Audit Rights.
Subject to government security requirements, Spok may audit the relevant records of Licensee solely at its own expense to
ensure compliance with the terms of this Agreement and each applicable Order Form(s). Spok will notify Licensee in writing at
least 30 (30) business days prior to any such audit. Any such audit will be conducted during Licensee's regular business hours at
Licensee's offices and will not unreasonably interfere with Licensee's activities. Spok may audit Licensee no more than once in
any twelve (12) month period. If the Spok's audit reveals any overuse of the software licenses granted to the GSA Customer,
Spok will provide immediate notice to the GSA Customer of the alleged deficiency and may invoice the GSA Customer for the
number of licenses required to bring it into compliance under this Agreement.
19. HIPAA.
To the extent that the regulations implementing the Health Insurance Portability and Accountability Act of 1996 and subsequently
the Health Information Technology for Economic and Clinical Health Act (collectively, "the Acts"), apply to any Products, Support,
or Services provided under this Agreement, Spok will conduct its activities in such a manner as to facilitate Licensee's
compliance with the Acts. If an amendment to this Agreement is necessary to comply with the Acts, Spok and Licensee will
negotiate such amendment in good faith prior to the applicable enforcement date.
20. Licensee Responsibilities.
Throughout the term of this Agreement, Licensee shall take the following actions, and Licensee acknowledges that Spok's
obligation to provide Services and Support is conditioned upon Licensee taking such actions:
(a) Follow all Spok installation, operation and maintenance instructions.
(b) Provide the Spok-specified environment, electrical and telecommunication connections.
(c) Subject to Government security requirements, provide Spok access to the Products to enable Spok to perform
maintenance.
(d) Have a representative available during any on -site Spok Services or Support activity.
19
(e) Maintain a procedure external to the Software and host computer for reconstruction of lost or altered files, data
or programs to the extent Licensee deems necessary.
21. Fees, Payment Terms and Taxes.
Fees shall be in accordance with the negotiated Order base on the pricing under the GSA Schedule Price List. Payment shall be in
accordance with FAR 52.212, the underlying GSA Schedule Contract and any applicable Orders.
21.4 Taxes. Taxes are subject to FAR 52.212-4(k) which provides that the contract price shall include all federal, state and local
taxes and duties. Spok shall state separately on its invoices, taxes excluded from the fees, and the GSA Customer agrees to
either pay the amount of the taxes (based on the current value of the equipment or services) to Spok or provide it evidence
necessary to sustain an exemption, in accordance with FAR 52.229-1 and FAR 52.229-3.
22. License Term.
22.1 Perpetual License. The license term for Software identified on a fully executed Order as being perpetual will be for a
perpetual period of time, but may be terminated as provided in the FAR, the underlying GSA Schedule Contract
and/or any applicable Order.
22.2 Subscription License. The license term for Software identified on a fully executed Order as being a subscription will
be for the initial term identified on the Order ("Initial Term"). Renewal shall require execution of a new or modified
Purchase Order.
23. Confidential Information.
23.1 Confidential Information means: software code and benchmark tests for the Products, Documentation, Services, and
Support; Permitted User ID (profile) and passwords; Licensee financial information; data; and all other information marked as
confidential. When the end user is an instrumentality of the U.S. Government, neither this EULA nor the Schedule Price List shall
be deemed "confidential information" notwithstanding marking to that effect. Notwithstanding anything in this Agreement to the
contrary, the GSA Customer may retain such Confidential Information as required by law, regulation or its bona fide document
retention procedures for legal, regulatory or compliance purposes; provided however, that such retained Confidential Information
will continue to be subject to the confidentiality obligations of this Agreement. Confidential information does not include:
a) information made generally available without restriction by the disclosing party or by an authorized third party;
b) information known to the receiving party independent of disclosures by the disclosing party;
c) information independently developed without access to or use of the disclosing party's Confidential Information; or
d) Information that must be disclosed pursuant to court order. Licensee's Confidential Information also excludes
any new features or functionality suggested by Licensee for the Products.
23.2 The parties will use reasonable efforts to keep each other's Confidential Information secret and will use that
information only to fulfill the rights and obligations under this Agreement. Spok recognizes that Federal agencies are
subject to the Freedom of Information Act, 5 U.S.C. § 552, and that information that does not fall under certain
exceptions must be released when requested despite being characterized as "confidential" by vendor. Additionally,
Spok recognizes that courts of competent jurisdiction may require certain information to be released.
24. Miscellaneous.
24.1 Effect of Termination. Upon any termination or expiration of this Agreement: (a) Licensee's rights under the License
end (the provisions of the Agreement concerning protection of intellectual property rights and Confidential
Information survive.)
24.2 No Hire of Certain Employees. Subject to applicable federal law, Licensee agrees that until one (1) year after the later of (a)
the termination and non -renewal of the Support Period or (b) the completion of Services, Licensee will not hire, employ or
contract for services with any employee of Spok who provides Support or Services to Licensee; provided that solicitations
and subsequent hirings initiated through general newspaper or website advertisements and other general circulation
materials not directly targeted at such individuals shall not be deemed solicitations in violation of this sentence.
24.3 Intellectual Property Rights. Spok retains all intellectual Property Rights in the Products, as well as in the Services. Spok
may use any and all feedback that Licensee provides to Spok regarding Spok products without any payment, accounting,
remuneration, or attribution to Licensee, as long as it does so in an anonymous format. "Feedback" means information
provided, in any manner, by or on behalf of Licensee with respect to any Spok product or service or their enhancement,
customization, configuration, installation, or Implementation, including but not limited to ideas, concepts, suggestions,
materials, functions, methods, processes, and rules.
25. U.S. Government Restricted Rights. Use, duplication or disclosure by the Government is subject to restrictions set forth
herein pursuant to FAR 52.227-14 "Rights in Data" (Dec. 2007), DFARS 252.227.7015 "Technical Data -Commercial
Items" (Jun. 2013) and other applicable DFARS provisions.
26. Entire Agreement. This Agreement, the underlying GSA Schedule Contract, the Schedule Price List and any applicable
GSA Customer Purchase Orders constitute the entire understanding and agreement of the parties. This Agreement,
however shall not take precedence over the terms of the underlying GSA Schedule Contract or any specific, negotiated
terms on the GSA Customer's Purchase Order. No modification of this Agreement will be effective unless it is in writing
and signed by each party.
Spok, Inc.
Licensee:
20
(Authorized Signature)
(Printed Name)
(Title)
(Date)
(Authorized Signature)
(Printed Name)
(Title)
(Date)
Address:
City:
State/Zip or
Province/P
ostal Code:
Country:
21
Part#
Manufacturer
Description
GSA Pricew11FF
Orgin
911MONITOR
Spok, Inc.
Site Alert 911 Monitor - Norte] PBX only - Requires ESA and ESA SUPP
$ 6,263
USA
A105-1001
Spok, Inc.
Spok Mobile Gateway - Spok Console
$ 7,456
USA
A105-1002
Spok, Inc.
Spok Mobile Connector - Spok Console
No Cost
USA
A105-1003
Spok, Inc.
Spok Mobile Device License - Yearly
$ 40
USA
A105-1004
Spok, Inc.
Spok Mobile Device License - Monthly
$ 4
USA
A105-1005
Spok, Inc.
Spok Mobile Device License - Redundancy
$ 1
USA
A105-1006
Spok, Inc.
Spok Mobile Package - Spok Console - includes:- Spok Mobile Gateway
$ 7,456
USA
A105-1007
Spok, Inc.
Spok Mobile Upgrade Package - Smart Console Edition - includes:
• Sp6k Mobile Gateways (Messenger)
• Spok Mobile Connectors (per Console Suite)
No Cost
USA
A105-1008
Spok, Inc.
Physicians Consult Site License
$ 3,131
USA
A105-1009
Spok, Inc.
Physicians Consult Workstation License
$ 615
USA
A105-1011
Spok, Inc.
Spok Mobile Package - Standalone Edition - includes:
• Sp6k Mobile Gateway
$ 7,456
USA
A105-1012
Spok, Inc.
Spok Wakeup Base Property License
$ 15,583
USA
A105-1014
Spok, Inc.
Spok Wakup PBX License
$ 4,511
USA
A105-1015
Spok, Inc.
Spok Wakeup Port
$ 406
USA
A105-1016
Spok, Inc.
Spok Wakeup Multi -Language License
$ 3,691
USA
A105-1017
Spok, Inc.
Spok Wakeup Language License
$ 2,830
USA
A105-1018
Spok, Inc.
Spok Wakeup Voice Talent License
$ 2,830
USA
A105-1019
Spok, Inc.
Spok Wakeup Do Not Disturb PBX License
$ 2,871
USA
A105-1020
Spok, Inc.
Spok Wakeup Group Wakeup
$ 6,971
USA
A105-1023 1-25
Spok, Inc.
Spok Mobile Device - 1-25 Perpetual Licensing
$ 10,065
USA
A105-1023 26-50
Spok, Inc.
Spok Mobile Device - 26-50 Perpetual Licensing
$ 13,421
USA
A105-1023 51-100
Spok, Inc.
Spok Mobile Device - 51-100 Perpetual Licensing
$ 17,894
USA
A105-1023 1D1-250
Spok, Inc.
Spok Mobile Device - 101-250 Perpetual Licensing
$ 27,960
USA
A105-1023 251-500
Spok, Inc.
Spok Mobile Device - 251-500 Perpetual Licensing
$ 50,327
USA
A105-11023 5D1-1000
Spok, Inc.
Spok Mobile Device - 501-1000 Perpetual Licensing
$ 89,471
USA
A105-1023 1001-3000
Spok, Inc.
Spok Mobile Device - 1001-3000 Perpetual Licensing
$ 251,637
USA
A105-1023 3D01-5000
Spok, Inc.
Spok Mobile Device - 3001-5000 Perpetual Licensing
$ 298,237
USA
A105-1023 5D01-10000
Spok, Inc.
Spok Mobile Device - 5001-10000 Perpetual Licensing
$ 335,516
USA
A105-1023 1D001-20000
Spok, Inc.
Spok Mobile Device - 10001-20000 Perpetual Licensing
$ 559,194
USA
A105-1023 2D001-40000
Spok, Inc.
Spok Mobile Device - 20001-40000 Perpetual Licensing
$ 820,151
USA
A105-1023 40001-60000
Spok, Inc.
Spok Mobile Device - 40001-60000 Perpetual Licensing
$ 1,118,388
USA
A105-1023 60001-80000
Spok, Inc.
Spok Mobile Device - 60001-80000 Perpetual Licensing
$ 1,342,065
USA
A105-1027
Spok, Inc.
Spok Mobile Redundant Server License
$ 3,728
USA
A105-1028
Spok, Inc.
Spok Wakeup Remote Property License
$ 3,691
USA
A105-1030
Spok, Inc.
Voice Assited Transfer Point
S 567
USA
A11D-1201
Spok, Inc.
Spok Device Preference Engine System License
$ 14,912
USA
A115-1415
Spok, Inc.
CTRM - RAID Report Workflow
$ 29,824
USA
A115-1416
Spok, Inc.
CTRM - LAB Report Workflow
$ 29,824
USA
A115-1417
Spok, Inc.
CTRM - Single User License
$ 746
USA
A115-1418
Spok, Inc.
CTRM - Enterprise/Unlimited user licenses
$ 18,640
USA
A115-1419
Spok, Inc.
CTRM - Discrepancy Workflow
$ 14,912
USA
A115-1420
Spok, Inc.
CTRM - Voice Recognition Reporting System
$ 7,456
USA
A115-1421
Spok, Inc.
CTRM - EMIR HL7 Integration
$ 7,456
USA
A115-1423
Spok, Inc.
CTRM - Mobile Image Viewer Interoperability
$ 7,456
USA
A115-1424
Spok, Inc.
CTRM - ED Information System HL7 Integration
$ 7,456
USA
A115-1425
Spok, Inc.
CTRM Rad/Lab Combo
$ 52,191
USA
A115-1426
Spok, Inc.
Consult Workflow
$ 9,320
USA
Al
Spok, Inc.
Spok Console Alarms Interface
$ 2,982
USA
ALI-MANAGER
Spok, Inc.
Site Alert ALI Manager
$ 4,399
USA
ANSVC
Spok, Inc.
Answering Service Module License
$ 3,131
USA
ANSVC-WS
Spok, Inc.
Answering Service Workstation License
$ 671
USA
API
Spok, Inc.
Spok XML API Package
$ 11,184
USA
BEDCOUNT
Spok, Inc.
Number of Beds serviced
$ 9
USA
C105-1001
Spok, Inc.
Spok Console Alarms Interface
$ 20,308
USA
C105-1D02
I Spok, Inc.
1SMS Messaging Interface
$ 16,949
USA
C105-1003
Spok, Inc.
In -House Paging System
$ 66,522
USA
C105-1D04
Spok, Inc.
Messenger GSA Bundle
$ 7,456
USA
C115-1401
Spok, Inc.
Dynamic Staff Assignment Client
$ 11,184
USA
CALL-REC-2
Spok, Inc.
Site Alert Cali Recording - 2 ports
$ 951
USA
22
CALL-REC-4
Spok, Inc.
Site Alert Call Recording - 4 ports
$ 1,696
USA
CC_SIP_PARK_SERVICEMC
Spok, Inc.
Care Connect SIP Park Service
$ 5,965
USA
CC—SIP—PARK—SERVICESC
Spok, Inc.
Care Connect SIP Park Service
$ 5,965
USA
CC_SIP_PARK_SERVICESS
Spok, Inc.
Care Connect SIP Park Service
$ 5,965
USA
CC_SPEECH_DIRMC
Spok, Inc.
Care Connect Speech Directory Ports
$ 746
USA
CC_SPEECH_DIRSC
Spok, Inc.
Care Connect Speech Directory Ports
$ 746
USA
CC_SPEECH_DIRSS
Spok, Inc.
Care Connect Speech Directory Ports
$ 746
USA
CC_SPEECH_DTMFMC
Spok, Inc.
Care Connect Speech DTMF Ports
$ 373
USA
CC_SPEECH_DTMFSC
Spok, Inc.
Care Connect Speech DTMF Ports
$ 373
USA
CC_SPEECH_DTMFSS
Spok, Inc.
Care Connect Speech DTMF Ports
$ 373
USA
Event Management Module — Desktop/Wall Mount — includes:
5 Concurrent User Client Licenses
200 Recipient Licenses
C-FS EMM M
Spok, Inc.
FS Reminders
$ 3,355
USA
Event Management Module — Rack Mount — includes:
5 Concurrent User Client Licenses
200 Recipient Licenses
C-FS EMM R
Spok, Inc.
FS Reminders
S 4,101
USA
IAM Module for Patient Monitoring Systems - 1-16 Integrated Beds -
includes:
1 Concurrent User Client License
1 Patient Monitoring System Input Port Interface
1 Device Output Port Interface
100 Recipient Licenses
C-FS IAM R -PAT-16BD
Spok, Inc.
Industrial 19" Rack Mount Enclosure
S 8,947
USA
IAM Module for Patient Monitoring Systems - 17-48 Integrated Beds -
includes:
1 Concurrent User Client License
1 Patient Monitoring System Input Port Interface
1 Device Output Port Interface
100 Recipient Licenses
C-FS IAM R -PAT-48BD
Spok, Inc.
Industrial 19" Rack Mount Enclosure
S 14.912
USA
IAM Module for Nurse Call Systems - Includes:
1 Concurrent User Client License
1 Advanced Nurse Call System Input Port Interface
1 Device Output Port Interface
100 Recipient Licenses
C-FS IAM R-NURSECALL
Spok, Inc.
Industrial 19" Rack Mount Enclosure
$ 11.139
USA
IAM Module for Patient Monitoring Systems - 49-128 Integrated Beds -
includes:
1 Concurrent User Client License
1 Patient Monitoring System Input Port Interface
1 Device Output Port Interface
100 Recipient Licenses
C-FS IAMR-PAT-128BD
Spok, Inc.
Industrial 19" Rack Mount Enclosure
$ 18,640
USA
C-IF PBX
Spok, Inc.
PBX Interface Port for Spok Messenger system - Software only
$ 2,483
USA
C-IF PBX IVR A
Spok, Inc.
Analog PBX connection
$ 2,460
USA
C-IF PBX IVR D
Spok, Inc.
Digital PBX connection
$ 2,460
USA
C-IF POCSAG
Spok, Inc.
POCSAG Port for Spok Messenger system
$ 2,483
USA
DB-REFRESH
Spok, Inc.
Database Refresh Tool - Required for Test System
$ 3,355
USA
DBSYNCHRO
Spok, Inc.
Pager database synchronization for Messenger and Spok Console
$ 5,331
USA
DIGITAL -MONITOR
Spok, Inc.
Digital Monitor Software
$ 7,754
USA
DIRINTEGRATION
Spok, Inc.
Integrate with External Data Feeds
$ 11,184
USA
EMMP
Spok, Inc.
Enhanced Park -Meet -Me Software Port
$ 649
USA
ENH-100DOMB
Spok, Inc.
e.Notify Hosted 10000 Pre -Paid Minutes Bundle
$ 447
USA
ENH-250DOMB
Spok, Inc.
e.Notify Hosted 25000 Pre -Paid Minutes Bundle
$ 1,118
USA
ENH-500DOMB
Spok, Inc.
e.Notify Hosted 50000 Pre -Paid Minutes Bundle
$ 2,237
USA
ENH-50DOMB
Spok, Inc.
e.Notify Hosted 5000 Pre -Paid Minutes Bundle
$ 224
USA
ENH-ANN SUB
Spok, Inc.
e.Notify Hosted Annual License Subscription
$ 8,943
USA
ENH-ANN SUB -PORT
Spok, Inc.
e.Notify Hosted Annual Availability License Subscription per Port
$ 1,223
USA
ENH-OCS
Spok, Inc.
e.Notify Hosted On Call Annual License Subscription
$ 895
USA
ENH-PDL
Spok, Inc.
Periodic Data Feed from Customer site
$ 8,943
USA
ENH-PER PORT
I Spok, Inc.
le.Notify Hosted Annual Availability License Subscription
$ 372
USA
ENH-SYNC
I Spok, Inc.
jPeriodic Synchronization between Spok Premise e.Notify & Hosted
$ 8,943
USA
EN-IVR
I Spok, Inc.
le.Notify IVR licenses (without TTS) per Port
$ 1,029
USA
23
ENR-BASEPKG
Spok, Inc.
e.Notify Web includes: e.Notify Application Software, Administration and
12 Voice Ports of software
$ 10,71D
USA
ENR-EMI
Spok, Inc.
Email Interface for e.Notify
$ 6,151
USA
ENR-FAXI
Spok, Inc.
Fax Interface for Smart Suite and e.Notify
$ 3,691
USA
ENR-FAXI-PORT
Spok, Inc.
Fax - Outbound Additional Ports
$ 373
USA
ENR-PORT
Spok, Inc.
e.Notify Application licenses for VRU-based e.Notify per Port
$ 932
USA
ENR-SCH
Spok, Inc.
On Call Scheduling Package for Event Notification & Response (up to 12
ports)
$ 2,378
USA
EOS
Spok, Inc.
Enhanced Operator Statistics
$ 5,592
USA
FACILITYSYS_INT
Spok, Inc.
Facility Systems Interface for Messenger - 1 Per vendor system
$ 3,728
USA
FAXI
Spok, Inc.
Fax Interface (Software only, also requires 4 port Fax Modem) - Scheduling
Services
$ 3,355
USA
FAX -OUTBOUND
Spok, Inc.
Fax - Outbound Up to 4 ports
$ 3,691
USA
FAX -OUT -PORT
Spok, Inc.
Fax - Outbound Additional Ports
S 373
USA
FCC LIC
Spok, Inc.
FCC Licensing - Narrowband
S 746
USA
FCC LIC GOV
Spok, Inc.
FCC Licensing for Government Sites - Narrowband
$ 1,118
USA
FIREALARM_INT
Spok, Inc.
Fire Alarm System Interface for Messenger - 1 per vendor system
$ 1,491
USA
FS ADM LIC
Spok, Inc.
ADM Connection License
No Cost
USA
FS ADVNC
Spok, Inc.
Advanced Nurse Call System Interface for Spok Fusion
$ 4,660
USA
FS EMM VAR UP
Spok, Inc.
Fusion EMM VAR -OEM upgrade
$ 746
USA
FS EMM VAR UP-Smartlink
Spok, Inc.
Fusion EMM VAR -OEM Upgrade for SmartLink
$ 746
USA
FS HYTERA
Spok, Inc.
Hytera Two Way Radio Interface
$ 2,460
USA
FS MTRBO
Spok, Inc.
MOTO TRBO Interface
$ 2,237
USA
FS POCSAG
Spok, Inc.
POCSAG Interface for Spok Fusion
$ 1,640
USA
FS TMM R
Spok, Inc.
Fusion Transmitter Multiplier Module
$ 507
USA
FS TRM WATCHDOG
Spok, Inc.
Watchdog script for Fusion Telemetry Relay Module
$ 1,491
USA
FS USER UP1
Spok, Inc.
1 Additional Concurrent User Client License for Spok Fusion
$ 313
USA
FS WCTP
Spok, Inc.
WCTP Interface for Spok Fusion
$ 1,640
USA
FSALCATEL
Spok, Inc.
Alcatel Wireless Telephone Interface for Spok Fusion
$ 1,640
USA
FSCISCO
Spok, Inc.
Cisco Wireless Telephone Interface for Spok Fusion
$ 1,640
USA
FSCOMP
Spok, Inc.
COMP Interface for Spok Fusion
$ 1,640
USA
FSEMAIL
Spok, Inc.
SMTP/E-mail Interface for Spok Fusion
$ 1,640
USA
FSESPA
Spok, Inc.
ESPA Interface for Spok Fusion
$ 1,640
USA
FSGEN
Spok, Inc.
Generic Interface for Spok Fusion
$ 1,640
USA
FSKIRK
Spok, Inc.
Kirk Wireless Telephone Interface for Spok Fusion
$ 1,640
USA
FSNEC
Spok, Inc.
NEC Wireless Telephone Interface for Spok Fusion
$ 1,640
USA
FSREC1000UP
Spok, Inc.
1,000 Additional Recipient Licenses for Spok Fusion
$ 3,653
USA
FSREC1000P
Spok, Inc.
100 Additional Recipient Licenses for Spok Fusion
$ 447
USA
FSREC5000P
Spok, Inc.
500 Additional Recipient Licenses for Spok Fusion
$ 1,827
USA
FSREMOTE
Spok, Inc.
Remote Display Interface for Spok Fusion
$ 1,640
USA
FSSCOPE
Spok, Inc.
SCOPE Interface for Spok Fusion
$ 1,640
USA
FSSCRIPT-ADV
Spok, Inc.
Advanced Script for Fusion
$ 13,286
USA
FSSCRIPT-BAS
Spok, Inc.
Basic Script for Fusion
$ 4,429
USA
FSSCRIPT-INT
Spok, Inc.
Intermediate Script for Fusion
$ 8,858
USA
FSSNPP
Spok, Inc.
SNPP Protocol Interface for Spok Fusion
$ 1,640
USA
FSSPECTRA
Spok, Inc.
Spectral -ink Wireless Telephone Interface for Spok Fusion
$ 1,640
USA
FSTAP
Spok, Inc.
TAP Interface for Spok Fusion
$ 1,640
USA
FSTEKKSCRIPT
Spok, Inc.
TEKK Script Interface for Spok Fusion
$ 1,640
USA
FSTPBX1
Spok, Inc.
Additional PBX Port
$ 501
USA
FSUSERUP
Spok, Inc.
5 Additional Concurrent User Client Licenses for Spok Fusion
$ 1,566
USA
GAME -SLOT -CON
Spok, Inc.
Gaming Slot Machine Connections (one per slot machine)
$ 75
USA
GAME_SYS
Spok, Inc.
Gaming System Interface For Messenger - 1 per vendor system
$ 14,912
USA
GDBI
Spok, Inc.
Paging Terminal Database Interface for Glenayre - Customer must have
GCP Software
$ 6,151
USA
HL7
Spok, Inc.
Patient Information Interface (HL7) and Test Port
$ 11,184
USA
HOSP_INT
Spok, Inc.
Hospitality System Interface For Messenger - 1 per vendor system
$ 5,965
USA
HRI
Spok, Inc.
Human Resources Directory Integration
$ 11,184
USA
IF ADVNC
Spok, Inc.
Advanced Nurse Call System Interface for Spok Messenger -Includes up to
3 nurse call connections per site
$ 5,126
USA
IF AIM -ADM
Spok, Inc.
ADM Interface for Spok Messenger system
$ 2,483
USA
IF AIM -ADM
Spok, Inc.
ADM Interface
$ 2,460
USA
IF ALCATEL
Spok, Inc.
Alcatel Wireless Telephone Interface for Spok Messenger system
$ 2,483
USA
IF AMC
I Spok, Inc.
ISp6k Mobile Gateway
No Cost
USA
IF ASCOM
I Spok, Inc.
jAscom Duress
$ 2060,
USA
IF ASCOMGW
I Spok, Inc.
jAscom Gateway in Messenger
$ 2,483
USA
24
IF ASCOMGW TAP
Spok, Inc.
Ascom TAP Gateway
$ 2,483
USA
IF ASCOMGW UNIFY
Spok, Inc.
Unify Gateway
$ 2,483
USA
IF AUSTCO
Spok, Inc.
Austco Interface for Spok Messenger system
$ 2,483
USA
IF BERNOULI
Spok, Inc.
Patient care device interface for Bernoulli
$ 3,355
USA
IF CAPSULEDC
Spok, Inc.
Patient Care Gateway Interface for Spok Messenger System - Capsule
DataCaptor
S 3,355
USA
IF CGS9001
Spok, Inc.
Patient Care Gateway Interface for Spok Messenger System - Nihon
Kohden CGS-9001
$ 3,355
USA
IF CISCO
Spok, Inc.
Cisco Wireless Telephone Interface for Spok Messenger System
$ 2,483
USA
IF COMP
Spok, Inc.
COMP Interface for Spok Messenger system
$ 2,483
USA
IF COVID VS
Spok, Inc.
Patient Care Gateway Interface for Spok Messenger System - Covidien Vital
Sync
$ 3,355
USA
IF DERINFGW
Spok, Inc.
Patient Care Gateway Interface for Spok Messenger System - Draeger
Infinity Gateway
$ 3,355
USA
IF DEVCONNX
Spok, Inc.
Patient Care Gateway Interface for Spok Messenger System - iSirona
DeviceConX
$ 3,355
USA
IF DIGI
Spok, Inc.
Digi-Alert Interface for Spok Messenger system
$ 2,483
USA
IF DOSETRAC
Spok, Inc.
Patient Care Gateway Interface for Spok Messenger System - BBraun
DoseTrac
$ 3,355
USA
IF DURESS_SYS_MSGR
Spok, Inc.
Duress System without RTLS
$ 2,460
USA
IF EMAIL
Spok, Inc.
SMTP/Email Interface for Spok Messenger system
$ 2,982
USA
IF EMERGIN_MSGR
Spok, Inc.
Emergin Interface
$ 2,483
USA
IF ESPA
Spok, Inc.
ESPA Interface for Spok Messenger system
$ 2,483
USA
IF GECSCAPE
Spok, Inc.
Patient Care Gateway Interface for Spok Messenger System - GE
CareScape
$ 3,355
USA
IF GEN
Spok, Inc.
Generic Interface for Spok Messenger system
$ 1,491
USA
IF HL7WFA
Spok, Inc.
Messenger HL7 Workflow Adapter - Unlimited connections
$ 9,320
USA
IF IRMS
Spok, Inc.
IRM Switch for Messenger
$ 2,460
USA
IF KIRK
Spok, Inc.
Kirk Wireless Telephone Interface for Spok Messenger system
$ 2,483
USA
IF MASIMO
Spok, Inc.
Masimo PCD Adapter for Spok Messenger System
$ 3,355
USA
IF MTONE
Spok, Inc.
Multitone DECT Interface for Spok Messenger System
$ 2,483
USA
IF PAGING-POCSAG
Spok, Inc.
In house paging-Pocsag
$ 2,460
USA
IF PAGING-IH
Spok, Inc.
In house paging connection
$ 2,460
USA
IF PAGING-PURC
Spok, Inc.
In house paging -PURC
$ 2,460
USA
IF PAGING -WA
Spok, Inc.
Wide area paging connection
$ 2,460
USA
IF PAGING-ZETRON
Spok, Inc.
In house paging-Zetron
$ 2,460
USA
IF PANARAMA
Spok, Inc.
Patient Care Gateway Interface for Spok Messenger System - MindRay
Panorama
$ 3,355
USA
IF PATIENT DATA
Spok, Inc.
Secure EMIR patient data integration (Messenger)
$ 2,460
USA
IF PHILIVUE
Spok, Inc.
Patient Care Gateway Interface for Spok Messenger System - Philips
IntelliVue
$ 3,355
USA
IF PRINTER
Spok, Inc.
Printer Interface for Spok Messenger system
$ 2,483
USA
IF REMOTE
Spok, Inc.
Remote Display Interface for Spok Messenger system
$ 2,433
USA
IF RTLS_2WAY_INT_MSGR
Spok, Inc.
RTLS 2 Way Interface
$ 5,219
USA
IF SCRIPT-ADV
Spok, Inc.
Advanced Scripting for Spok Messenger System
$ 12,079
USA
IF SCRIPT-BAS
Spok, Inc.
Basic Scripting for Spok Messenger System
$ 4,026
USA
IF SCRIPT-INT
Spok, Inc.
Intermediate Scripting for Spok Messenger System
$ 8,052
USA
IF SMPP
Spok, Inc.
SMPP Interface for Spok Messenger system
$ 2,483
USA
IF SMS
Spok, Inc.
SMS Interface for Spok Messenger system
$ 2,483
USA
IF SNPP
Spok, Inc.
SNPP Interface for Spok Messenger system
$ 2,483
USA
IF SPACECEI
Spok, Inc.
Patient Care Gateway Interface for Spok Messenger System - SpaceLabs
CEI Server
$ 3,355
USA
IF SPECTRALINK
Spok, Inc.
Spectral -ink Wireless Telephone Interface for Spok Messenger System
$ 2,483
USA
IF SPECTRALINK DECT
Spok, Inc.
Spectralink Dect Wireless Telephone Interface
$ 2,483
USA
IF SPECTRALINK NEC
Spok, Inc.
NEC Wireless Telephone Interface
$ 2,483
USA
IF SPECTRALINK NORTEL
Spok, Inc.
Nortel Wireless Telephone Interface
$ 2,483
USA
IF SPECTRALINK OAI
Spok, Inc.
Spectralink OAI Wireless Telephone Interface
$ 2,483
USA
IF SPECTRALINK WEB
Spok, Inc.
Spectral -ink Web Wireless Telephone Interface
$ 2,483
USA
IF SPIDER
Spok, Inc.
Spider Alert Interface for Spok Messenger system
$ 2,483
USA
IF STAFFAS SYN
Spok, Inc.
Staff Assignment Application for Spok Messenger - Sync
$ 14,912
USA
IF STAFFAS UNI
Spok, Inc.
Staff Assignment Application for Spok Messenger - Universal
$ 11,184
USA
IF STATS
Spok, Inc.
Reporting Interface for Spok Messenger system
$ 2,610
USA
IF STDNC
Spok, Inc.
Nurse call system interface for Spok Messenger
$ 2,982
USA
IF TAP
Spok, Inc.
ITAP Interface for Spok Messenger system
$ 2,4831
USA
25
IF TEKK
Spok, Inc.
TEKK Interface for Spok Messenger system
$ 2,483
USA
IF TERMINAL
Spok, Inc.
Terminal Interface for Spok Messenger system
$ 2,483
USA
IF TNPP
Spok, Inc.
TNPP Interface for Spok Messenger system
$ 2,483
USA
IF VOALTE_MSGR
Spok, Inc.
Voalte Interface
$ 2,483
USA
IF VOCERA
Spok, Inc.
Vocera Wireless Telephone Interface for Spok Messenger System
$ 2,483
USA
IF WCTP
Spok, Inc.
WCTP Interface for Spok Messenger system
$ 2,483
USA
IF XACOM
Spok, Inc.
Xacom Interface for Spok Messenger system
$ 2,483
USA
IP CALLPOINT
Spok, Inc.
IP Callpoints Interface For Messenger - 1 per vendor system
$ 5,965
USA
IP_CALLPOINT_CL
Spok, Inc.
IP Callpoint Clients
$ 75
USA
KIT-MSGR-CVDN01
Spok, Inc.
Complete integration bundle for Covidien systems. Includes Messenger
base package, one output system license and a license for one Medtronic
monitoring system.
$ 7,927
USA
MP IF KEYBOARD
Spok, Inc.
Addl Keyboard Port for MAXPage-Interface only
$ 415
USA
MP -IF -ALARM
Spok, Inc.
MAXPage Alarm Inputs Interface
$ 149
USA
MP -IF -PBX
Spok, Inc.
MAXPage PBX Interface for MAXPage
$ 450
USA
MP -IF -WIN
Spok, Inc.
MAXPage Windows Application -Serial interface to 32 bit OS, includes Serial
Cable
$ 149
USA
MP -SERIAL
Spok, Inc.
MAXPage Serial Interface for MAXPage (espa, tap, scope, etc)
$ 244
USA
MS 2000
Spok, Inc.
Block of 10 Additional User Client Licenses
$ 1,107
USA
MS 2000 0
Spok, Inc.
Spok Messenger - Lite Package - Includes: 2 Input system licenses
(Max) 1 Administrator License 100 Recipient Licenses
$ 2,982
USA
MS 2000 1
Spok, Inc.
Sp6k Messenger - Base Package - includes:
10 User Licenses
500 Recipient Licenses
$ 5,965
USA
MS 2000 1-2
Spok, Inc.
Messenger Upgrade from Base to Mid
$ 6,114
USA
MS 2000 1-Site
Spok, Inc.
Messenger Upgrade from Base to Enterprise/Site
$ 9,096
USA
MS 2000 2
Spok, Inc.
Spok Messenger - Mid License - includes:
100 User Licenses
1000 Recipient Licenses
$ 12,675
USA
MS 2000 2-Site
Spok, Inc.
Messenger Upgrade from Mid to Enterprise/Site
$ 12,675
USA
MS 2000 REC,
Spok, Inc.
Additional recipient device licenses for Messenger
$ 9
USA
MS 2000 REC 100
Spok, Inc.
Block of 100 Additional Recipient Licenses
$ 1,107
USA
MS 2000 REC 250
Spok, Inc.
Block of 250 Additional Recipient Licenses
$ 2,494
USA
MS 2000 REC 500
Spok, Inc.
Block of 500 Additional Recipient Licenses
$ 4,429
USA
MS 2000 RED
Spok, Inc.
Spok Messenger Redundant Systems License
No Cost
USA
MS 2000 SITE
Spok, Inc.
Spok Messenger - Site License - includes:
Unlimited User Client Licenses
Unlimited Recipient Licenses
$ 29,451
USA
MS 2000 USR
Spok, Inc.
Additional per user licenses for Messenger
$ 34
USA
MS BMGT 1
Spok, Inc.
Bed Management Systems Interface for Messenger - 1 Per vendor system
$ 4,101
USA
MS MSAD 01
Spok, Inc.
Spok Messenger Active Directory Authentication
$ 4,101
USA
MSGL
Spok, Inc.
Messaging Application Software (TAP, TNPP, SMPP, SNPP, SMTP)
$ 8,500
USA
MSGL
Spok, Inc.
Messaging Application Software (TAP, TNPP, SMPP, SNPP, SMTP) - True
Up License
No Cost
USA
MSGR_GAME_LIC
Spok, Inc.
Spok Messenger - Enterprise Gaming License - includes:
4000 User Client Licenses
4000 Recipient Licenses
$ 48,463
USA
MS-W FC-HA
Spok, Inc.
Windows failover clustering for Messenger
No Cost
USA
OS
Spok, Inc.
Voice With A Smile - Per Workstation
$ 746
USA
PATSUITELICENSE
Spok, Inc.
PATSuite Perpetual Software License
$ 128,242
USA
PBS_INT
Spok, Inc.
Public Safety System Interface for Messenger - unlimited connections
$ 1,491
USA
PDBI
Spok, Inc.
Paging Terminal Database Interface for Zetron - Customer must have Z-
base
$ 3,691
USA
PPA
Spok, Inc.
Paging Port Activation
S 373
USA
REFRESH
Spok, Inc.
Smart Refresh
$ 1,640
USA
RTLS_EVENT
Spok, Inc.
RTLS Events Interface for Messenger - Incoming location events processing
$ 3,728
USA
S105-1001
Spok, Inc.
Spok Console Site License
$ 18,006
USA
S105-1002
Spok, Inc.
Multi -site Common Database Access
$ 11,743
USA
S105-1003
Spok, Inc.
Spok Console Workstation License
$ 3,445
USA
S105-1004
I Spok, Inc.
lSpok Console Pro Workstation License - Includes VoiceSaver II
$ 4,306
USA
S105-1005
I Spok, Inc.
ISpok Console Administration License
$ 1,044
USA
26
S105-1006
Spok, Inc.
Spok Console Non-CTI
$ 2,162
USA
S105-1007
Spok, Inc.
Spok Console Paging Software License
$ 8,500
USA
S105-1008
Spok, Inc.
Spok Console Park and Retrieve Software
$ 4,809
USA
S105-1009
Spok, Inc.
Spok Console Enhanced Park and Retrieve Software (Avaya DID)
$ 4,757
USA
S105-1010
Spok, Inc.
Spok Console Enhanced Park and Retrieve Software (Nortel CCT)
$ 4,757
USA
S105-1011
Spok, Inc.
Spok Console Enhanced Park and Retrieve Software (Nortel SL/DMS)
$ 4,757
USA
S105-1012
Spok, Inc.
Spok Console Directory Import/Export (EDIX)
$ 11,184
USA
S105-1013
Spok, Inc.
Spok Console Spectral -ink Integration
$ 2,237
USA
S105-1014
Spok, Inc.
Spok Console Vocera Integration
$ 2,237
USA
S105-1015
Spok, Inc.
Spok Console Patient Interface Module (PIM)
$ 11,184
USA
S105-1016
Spok, Inc.
Spok Console Property Management System Interface
$ 11,184
USA
S105-1017
Spok, Inc.
Spok Console Voice Assisted Transfer
$ 4,846
USA
S105-1018
Spok, Inc.
Spok Console Messaging Software - E-MAIL
$ 3,937
USA
S105-1019
Spok, Inc.
Spok Console Messaging Software - FAX
$ 3,691
USA
S105-1019-PORT
Spok, Inc.
Fax - Outbound Additional Ports
$ 373
USA
5105-1020
Spok, Inc.
Spok Console Voice with a Smile Administration Software - Recorder
$ 984
USA
S105-1021
Spok, Inc.
Spok Console Voice with a Smile Software License
$ 820
USA
5105-1022
Spok, Inc.
VNS-Voicemail Notification System w/1 remote location
$ 3,131
USA
S105-1023
Spok, Inc.
VNS-Voicemail Notification System -Additional locations
$ 1,342
USA
3105-1024
Spok, Inc.
Spok Console Video Registry Software
$ 3,579
USA
S105-1025
Spok, Inc.
Spok Console Serial Calling
$ 3,131
USA
S105-1026
Spok, Inc.
Spok Console Disaster Recovery Workstation License
$ 1,722
USA
S105-1027
Spok, Inc.
Spok Console HMS400 Interface
$ 11,184
USA
5105-1029
Spok, Inc.
Spok Console On Call Scheduling
$ 5,592
USA
S105-1030
Spok, Inc.
Spok Mobile Gateway - Spok Console
$ 7,456
USA
S105-1031
Spok, Inc.
Spok Mobile Connector - Spok Console
No Cost
USA
S105-1032
Spok, Inc.
Spok Mobile Package - Spok Console - includes:
• Spok Mobile Gateway
$ 7,456
USA
S105-1033
Spok, Inc.
Spok Mobile Upgrade Package - Spok Console Edition - includes:
• Spok Mobile Gateways (Messenger)
• Spok Mobile Connectors (per Console Suite)
No Cost
USA
S105-1037
Spok, Inc.
Spok Console Select - Basic includes:
Licensing
(1) IntelliDesk limited site license
(2) IntelliDesk Workstation License
(1) IntelliDesk Paging
(1) IntelliDesk Patient Interface Module (PIM)
(1) IntelliDesk Park and Retrieve
Hardware
(2) IntelliDesk Keyboard - USB
(1) Digi PortServer TS 4 port RS-23214221485 RJ-45 Serial to Ethernet
Terminal Server
Professional Services
(1) Project management
(1) ADVI
(3) Install
(4) Training
(6) Live (3 days/2 reps)
$ 40,635
USA
27
Spok Console Select - Enterprise includes:
Licensing
(1) Spok Console limited site license
(2) Spok Console Workstation License
(1) Spok Web License
(1) OnCall Scheduling
(1) Spok Console Paging
(1) Spok Console Patient Interface Module (PIM)
(1) Spok Console Park and Retrieve
Hardware
(2) Spok Console Keyboard - USB
(1) Digi PortServerTS 4 port RS-232/422/485 RJ-45 Serial to Ethernet
Terminal Server
Professional Services
(1) Project management
(1)ADVI
(3) Install
(5) Training
S105-1038
Spok, Inc.
(6) Live (3 days/2 reps)
$ 51,819
USA
S105-1039
Spok, Inc.
Uplift Select Bundle to Enterprise, includes full site license-Intell€Suite
$ 39,032
USA
S105-1041
Spok, Inc.
Integration Cost for Qgenda
$ 11,184
USA
S110-1201
Spok, Inc.
Spok Web - Site License
$ 24,194
USA
S110-1202
Spok, Inc.
Spok Web - Site License - 5 to 10 Sites
$ 8,947
USA
S110-1203
Spok, Inc.
Spok Web - Site License - 10+ Sites
$ 6,710
USA
S110-1204
Spok, Inc.
Spok Web IPBanner- Site License
$ 6,710
USA
S110-1205
Spok, Inc.
Spok Web IPServices - Site License
$ 11,184
USA
S110-1208
Spok, Inc.
Spok Web Load Balanced software license
$ 12,097
USA
S110-1209
Spok, Inc.
SpokWebXpress
$ 5,592
USA
S115-1401
Spok, Inc.
Spok Speech 4 Platform-Vocalocity per port
$ 373
USA
S115-1402
Spok, Inc.
Spok Speech 4 Platform-Vocalocity per port -Backup
$ 186
USA
S115-1420
Spok, Inc.
Spok Speech Doctor Paging Feature License
$ 11,184
USA
S115-1421
Spok, Inc.
Spok Console DTMF VRU Feature License
$ 1,789
USA
S115-1422
Spok, Inc.
Spok Speech DTMF VRU per port
$ 447
USA
S115-1423
Spok, Inc.
Spok Speech E-MAIL Feature License
$ 4,474
USA
S115-1424
Spok, Inc.
Spok Speech E-MAIL 100 User License
$ 2,684
USA
S115-1425
Spok, Inc.
Spok Speech E-MAIL Unlimited User License
$ 17,894
USA
S115-1426
Spok, Inc.
Spok Alert Feature License
$ 2,684
USA
S115-1427
Spok, Inc.
Spok Alert Feature License -Backup
$ 1,342
USA
S115-1428
Spok, Inc.
Spok Alert License per port
$ 895
USA
S115-1429
Spok, Inc.
Spok Alert License per port -Backup
$ 447
USA
S115-1430
Spok, Inc.
Spok Speech License per port
$ 1,845
USA
S115-1431
Spok, Inc.
Spok Speech License per port - Backup System
$ 925
USA
S115-1432
Spok, Inc.
Spok Speech Names License - Per Name (Subscription License)
$ 1
USA
S115-1433
Spok, Inc.
Spok Speech Info Retrieval -Recording and Setup
$ 6,524
USA
S115-1434
Spok, Inc.
Spok Speech Names License Upgrade - Per Name
$ 1
USA
SA-DB
Spok, Inc.
Site Alert Database Integration
$ 6,114
USA
SCH
Spok, Inc.
On Call Scheduling Package
$ 5,592
USA
On Call Scheduling Package / Answering Service (includes On Call
SCHB
Spok, Inc.
Calendar & Billing)
$ 8,388
USA
SCON
Spok, Inc.
Smart Console, Includes Smart Console Software & Offline Mode
$ 3,467
USA
Spok Console Pro includes: Spok Console Software, Voice With a Smile.
SCON PRO
Spok, Inc.
Requires Smart Refresh.
$ 4,302
USA
SCONNON-R
Spok, Inc.
Spok Console Remote (Non CTI)
$ 1,722
USA
CTI Spok Database Administration- Enterprise System - Includes Spok
Directory, Web Administration Software Console, OpStats, CTI, System
Administration, System Maintenance, Management Tools, Automated
SCTR-ENT
Spok, Inc.
Backup Utility, and Standard Reports
$ 20,653
USA
Spok Console Database Administration System - includes Spok Directory,
Web Administration Software Console, System Administration, System
Maintenance, Management Tools, Automated Backup Utility, and Standard
SCTR-LT
Spok, Inc.
Reports
$ 6,449
USA
28
SCTR-PRO
Spok, Inc.
CTI Spok Database Administration- Professional System - Includes Spok
Directory, Web Administration Software Console, OpStats, CTI, System
Administration, System Maintenance, Management Tools, Automated
Backup Utility, Third Party Database License and Standard Reports -
Limited to 3 CTI Operator Positions
$ 9,394
USA
SECSYS_INT
Spok, Inc.
Security System Interface for Messenger - 1 per vendor system
$ 1,491
USA
Site Alert
Spok, Inc.
Site Alert Notification Package- Includes Site Alert ALI Manager
$ 13,048
USA
Site Alert-C
Spok, Inc.
Site Alert Client
$ 1,342
USA
SM-P-UNLTD
Spok, Inc.
Spok Mobile Device - Perpetual Unlimited Licensing
$ 1,789,421
USA
SPARK
Spok, Inc.
Parking Lot Application Module
$ 3,131
USA
SPARK-WS
Spok, Inc.
Parking Lot Workstation Licenses
$ 615
USA
SPK_BASEPKG
Spok, Inc.
Spok Speech Base
$ 4,101
USA
SPOK ENC ENGINE
Spok, Inc.
Spok Encryption Engine for T5 Encrypted Pager
$ 4,101
USA
SPOK-UPGD-ISCTI
Spok, Inc.
Add CTI to non-CTI workstation
$ 1,305
USA
SPOK-UPGD-MCCTI
Spok, Inc.
Add CTI to non-CTI workstation
$ 1,379
USA
SPOK-UPGD-SSCTI
Spok, Inc.
Add CTI to non-CTI workstation
$ 2,953
USA
SPOK-UPGRADE
Spok, Inc.
Spok Database Administration Upgrade Software
No Cost
USA
SPOK-UPGRADE
Spok, Inc.
Spok Console Upgrade Software
No Cost
USA
SPOK-UPGRADE
Spok, Inc.
Spok Web Upgrade Software
No Cost
USA
SPOK-UPGRADE
Spok, Inc.
e.Notify Upgrade Software
No Cost
USA
SREC
Spok, Inc.
Hind Sight Call Recording
$ 559
USA
SS+-BASEPKG
Spok, Inc.
Spok Speech Directory
$ 4,101
USA
SS-CARDREADER
Spok, Inc.
Card Reader Interface Access
$ 5,592
USA
SSD
Spok, Inc.
Spok Speech Directory Application - Ports
$ 1,476
USA
SSDL
Spok, Inc.
Spok Speech DocLink Application - Ports
$ 2,460
USA
SSMC
Spok, Inc.
Spok Speech Morale Call Manager Application
$ 4,101
USA
SSMC- Port
Spok, Inc.
Spok Speech Morale Call Application - Ports
$ 1,476
USA
SSN-A
Spok, Inc.
Spok Speech Professionally Recorded Names, Departments & Prompts
$ 1
USA
SSO-IS
Spok, Inc.
Single Sign On - Using Passthrough authentication, AD authentication, or
3rd party web portal cookie authentication. Customer is responsible for
obtaining and purchasing the appropriate SSL certificates as well as the
ongoing renewals. Customer is responsible for notifying Spok Support 30
days before the license is due to expire
$ 4,846
USA
SS -OS
Spok, Inc.
Voice with A Smile Per Workstation
$ 746
USA
SSO-WNA
Spok, Inc.
Single Sign On - Using Pubcookie or Shibboleth SSO. Customer statement
of requirements must be supplied to Spok. Customer is responsible for
obtaining and purchasing the appropriate SSL certificates as well as the
ongoing renewals. Customer is responsible for notifying Spok Support 30
days before the license is due to expire.
$ 4,846
USA
SSP
Spok, Inc.
Spok Speech Paging Application - Ports
$ 2,050
USA
SS-PARKINGGATE
Spok, Inc.
Parking Gate Access
$ 5,592
USA
SS -REFRESH MASTER
Spok, Inc.
Master Offline Database Update Service
$ 373
USA
SS -Remote Site
Spok, Inc.
Multi -site Common Database Access
$ 11,743
USA
SSSPEECHLICENSE
Spok, Inc.
Smart Speech Names License - Per Name
$ 1
USA
SS-UPGD
Spok, Inc.
Spok Speech V4.5 Upgrade Software
No Cost
USA
STSPC-1000-2-4
Spok, Inc.
Call Locator for CAMA - up to 1,000 single stations, includes combination of
4 monitoring/recording parts (requires 2 CAMA Trunks)
$ 51946
USA
STSPC-60000-4-2
Spok, Inc.
Call Locator for CAMA - up to 60,000 single stations, includes combination
of 2 monitoring/recording ports (requires 2 CAMA Trunks)
$ 9,674
USA
STSPC-8000-2-4
Spok, Inc.
Call Locator for CAMA - up to 8,000 single stations, includes combination of
4 monitoring/recording ports (requires 2 CAMA Trunks)
$ 8,183
USA
STSPP-1000-4
Spok, Inc.
Call Locator for PRI - up to 1,000 single stations, includes combination of 4
monitoring/recording ports (requires 1 ISDN Trunk)
$ 5,946
USA
STSPP-1000-6
Spok, Inc.
Call Locator for PRI - up to 1,000 single stations, includes combination of 6
monitoring/recording ports (requires 1 ISDN Trunk)
$ 6,319
USA
STSPP-60000-4
Spok, Inc.
Call Locator for PRI - up to 60,000 single stations, includes combination of 4
monitoring/recording ports (requires 1 ISDN Trunk)
$ 9,674
USA
STSPP-60000-6
Spok, Inc.
Call Locator for PRI - up to 60,000 single stations, includes combination of 6
monitoring/recording ports (requires 1 ISDN Trunk)
$ 10,047
USA
29
Call Locator for PRI - up to 8,000 single stations, includes combination of 4
STSPP-8000-4
Spok, Inc.
monitoring/recording ports (requires 1 ISDN Trunk)
$ 8,183
USA
Call Locator for PRI - up to 8,000 single stations, includes combination of 6
STSPP-8000-6
Spok, Inc.
monitoring/recording ports (requires 1 ISDN Trunk)
$ 8,556
USA
Spok Web Enterprise includes: Web Directory, Web On Call, Web
SWEB-ENT
Spok, Inc.
Paging, Personal Profile, Scrolling Rosters and Administration
$ 24,194
USA
Spok Web Load Balanced software license - customer to provide load
SWEB-ENT-LB
Spok, Inc.
balanced infrastructure
$ 12,097
USA
VAT
Spok, Inc.
Voice Assisted Transfer Port (Server Based)
$ 567
USA
Voice Processing Application Port includes: Page Request, User Status
VP
Spok, Inc.
Change, Exception Change
$ 671
USA
Primary Spok Console PBX License CTI System - includes:
Directory
1 Administration Software Console
System Administration
Management Tools
Automated Backup Utility
X105-1001
Spok, Inc.
Standard Reports
$ 17,894
USA
Primary Spok Console PBX License CTI System includes: Directory, 1
Administration Software Console, System Administration, Management
X105-1002
Spok, Inc.
Tools, Automated Backup Utility and Standard Reports
$ 15,657
USA
X105-1003
Spok, Inc.
Multi -site Common Database Access
$ 11,743
USA
Remote Site Spok Console PBX License CTI System includes: Shares
server capabilities of Primary Site, includes facility codes for other locations,
X105-1004
Spok, Inc.
supports operators located at another site that is remote from Primary Site
$ 11,743
USA
Spok Console Select: Enterprise Package:
Spok Console Site License
Two (2) Spok Console User Licenses with CTI and VWaS
Web Directory Site License
On -Call Scheduling from Console and Web Directory
ADT Database Feed
Paging Gateway supporting TAP, SNPP and WCTP
X105-1005
Spok, Inc.
Enexity Remote Support License
$ 51,819
USA
X105-1006
Spok, Inc.
PC Console Operator Workstation with CTI and FailSafe
$ 3,542
USA
X105-1007
Spok, Inc.
PC Console Operator Workstation Non-CTI
$ 2,162
USA
X105-1008
Spok, Inc.
PC Console Operator Pro Workstation Bundle with CTI, VWAS and FailSafe
$ 4,287
USA
X105-1009
Spok, Inc.
PC Console Operator Workstation with CTI and FailSafe
$ 2,349
USA
X105-1010
Spok, Inc.
PC Console Operator Workstation Non-CTI
$ 1,566
USA
X105-1011
Spok, Inc.
PC Console Operator Pro Workstation Bundle with CTI, VWAS and FailSafe
$ 3,131
USA
Spok Console Enterprise Multi Site License - Includes Directory, 1
Administration Software Console, System Administration, Management
X105-1012
Spok, Inc.
Tools, Automated Backup Utility and Standard Reports
$ 12,526
USA
Spok Console Site License CTI System - Includes Directory, 1
Administration Software Console, System Administration, System
Maintenance, Management Tools, Automated Backup Utility and Standard
X105-1013
Spok, Inc.
Reports
$ 5,089
USA
X105-1013
Spok, Inc.
Contact Center Site License
$ 5,089
USA
X105-1014
Spok, Inc.
PC Console Operator Workstation with CTI and FailSafe
$ 2,740
USA
X105-1015
Spok, Inc.
PC Console Operator Workstation Non-CTI
$ 1,566
USA
X105-1016
Spok, Inc.
PC Console Operator Pro Workstation Bundle with CTI, VWAS and FailSafe
$ 3,523
USA
X105-1017
Spok, Inc.
PC Console Operator Workstation with CTI - Training license
$ 2,740
USA
X105-1018
Spok, Inc.
Spok Console Administrator Workstation License
$ 1,044
USA
Spok Console Hospital Information System Gateway (HISIADT) and Test
X105-1019
Spok, Inc.
Port
$ 11,184
USA
X105-1020
Spok, Inc.
Spok Console Property Management System Gateway (PMS)
$ 11,184
USA
X105-1021
Spok, Inc.
Spok Console Universal Database Gateway
$ 11,184
USA
X105-1022
Spok, Inc.
Staff Feed (HR Gateway)
$ 11,184
USA
X105-1023
Spok, Inc.
Voice Mail - Requires Dynamic DID, VAT and ADT
$ 43,590
USA
X105-1024
Spok, Inc.
Alarm Gateway
$ 5,905
USA
X105-1025
Spok, Inc.
iNET Paging - Short Text Messaging via SNIFF, WCTP
$ 4,101
USA
X105-1026
Spok, Inc.
Paging Server Software -TAP, SNIFF, WCTP and SMTP
$ 8,5001
USA
30
X105-1027
Spok, Inc.
Paging Gateway per voice port licensing (1-4 ports)
$ 3,952
USA
X105-1028
Spok, Inc.
Paging Gateway per voice port licensing (5+ ports)
$ 2,378
USA
X105-1029
Spok, Inc.
Page Agents (receives page requests via TCP/l P and configures page for
page server execution of page)
$ 4,317
USA
X105-1030
Spok, Inc.
Add -on TAP OutpuVlnput Software License (per port)
$ 2,162
USA
X105-1031
Spok, Inc.
Redundant Paging Gateway
$ 3,896
USA
X105-1032
Spok, Inc.
Load Shared Paging Gateway
$ 7,791
USA
X105-1033
Spok, Inc.
EmailToPage - Paging initiated via Email (SMTP)
$ 4,921
USA
X105-1034
Spok, Inc.
PageToEmail - Email initiated via Paging (SMTP)
$ 4,921
USA
X105-1035
Spok, Inc.
Spectral -ink Wireless Telephone System Integration Application
$ 8,202
USA
X105-1036
Spok, Inc.
On -call Scheduling
$ 5,592
USA
X105-1037
Spok, Inc.
Voice With A Smile - Per Workstation
$ 820
USA
X105-1038
Spok, Inc.
Voice Assisted Transfer (VAT)
$ 4,324
USA
X105-1039
Spok, Inc.
Voice Assisted Transfer Voice Port
$ 835
USA
X105-1040
Spok, Inc.
Dynamic DID for Systems with VAT already installed
$ 4,474
USA
X105-1041
Spok, Inc.
Dynamic DID with VAT - requires LVP101 x number of ports equipped
$ 7,873
USA
X105-1042
Spok, Inc.
Physician's Consult Site License
$ 3,131
USA
X105-1043
Spok, Inc.
Timed Announcements
$ 6,151
USA
X105-1044
Spok, Inc.
Enhanced Park -Meet -Me Software for 6 circuits/12 ports
$ 4,809
USA
X105-1045
Spok, Inc.
Software for 6 additional Enhanced PKMM Circuits
$ 1,916
USA
X105-1046
Spok, Inc.
High Availability Server Solution
$ 29,824
USA
X105-1047
Spok, Inc.
Fax Software
$ 8,037
USA
X105-1047-PORT
Spok, Inc.
Fax - Outbound Additional Ports
S 373
USA
X105-1048
Spok, Inc.
User Authentication (via Active Directory) per active site
S 4,846
USA
X105-1049
Spok, Inc.
User Authentication (via Active Directory) per workstation
No Cost
USA
X105-1050
Spok, Inc.
Database Replication Software license for backup server(s)
S 5,592
USA
X105-1051
Spok, Inc.
Relicensing Fees for Phone Set Change (per Position)
S 746
USA
X105-1052
Spok, Inc.
Relicensing Fees for PBX Mode Change (per Position)
$ 1,118
USA
X105-1053
Spok, Inc.
Relicensing Fees for PBX and Phone Change (per Position)
$ 1,491
USA
X105-1054
Spok, Inc.
Xnticker Queue Display Module
$ 8,947
USA
X105-1055
Spok, Inc.
Xnticker Quick Message Module
$ 2,162
USA
X105-1056
Spok, Inc.
Custom Programming Units
$ 373
USA
X105-1058
Spok, Inc.
Spok Wake Up ports
$ 615
USA
X105-1059
Spok, Inc.
Spok Guest -Entered Wake Up System
$ 7,381
USA
X105-1060
Spok, Inc.
Spok Guest -Entered Wake Up Ports
$ 656
USA
X105-1061
Spok, Inc.
Spok Group Wake -Up System
$ 6,971
USA
X105-1062
Spok, Inc.
Spok Group Messaging
$ 8,119
USA
X105-1063
Spok, Inc.
Spok Wake Xpress Time and Temperature Interface
$ 20,988
USA
X105-1064
Spok, Inc.
Spok Guest FAX Module
$ 10,252
USA
X105-1065
Spok, Inc.
WakeXpress
$ 8,425
USA
X105-1066
Spok, Inc.
Spok Talent Wake -Up
$ 3,691
USA
X105-1067
Spok, Inc.
Spok HMS400 Interface
$ 7,791
USA
X105-1069
Spok, Inc.
Spok Wake Xpress Language Interface
$ 14,986
USA
X105-1070
Spok, Inc.
Spok Wake Up Multi -Language Interface
$ 3,691
USA
X105-1071
Spok, Inc.
Voice Talent Wake Up Recordings -English
$ 2,830
USA
X105-1072
Spok, Inc.
Voice Talent Wake Up Recordings -French
$ 2,830
USA
X105-1073
Spok, Inc.
Voice Talent Wake Up Recordings -German
$ 2,830
USA
X105-1074
Spok, Inc.
Voice Talent Wake Up Recordings -Japanese
$ 2,830
USA
X105-1075
Spok, Inc.
Voice Talent Wake Up Recordings -Portuguese
$ 2,830
USA
X105-1076
Spok, Inc.
Voice Talent Wake Up Recordings -Spanish
$ 2,830
USA
X105-1077
Spok, Inc.
Voice Talent Wake Up Recordings -Korean
$ 2,830
USA
X105-1078
Spok, Inc.
Voice Talent Wake Up Recordings -Cantonese
$ 2,830
USA
X105-1079
Spok, Inc.
Voice Talent Wake Up Recordings -Mandarin
$ 2,830
USA
X105-1082
Spok, Inc.
Background Terminal Interface (PBX COS Interface; Norte], Avaya, NEC)
$ 2,871
USA
X105-1083
Spok, Inc.
Adieu, Manually Initiated
$ 1,771
USA
X105-1084
Spok, Inc.
Adieu, Automated
$ 3,542
USA
X105-1085
1 Spok, Inc.
Spok Console Select: Basic Package:
Spok Console Site License
Two (2) Spok Console User Licenses with CTI and VWaS
On -Call Scheduling from Console
ADT Database Feed
Paging Gateway supporting TAP, SNPP and WCTP
• Enexity Remote Support License
1 $ 39,8891
USA
31
X105-1086
Spok, Inc.
Primary Spok Console Limited Site License CTI System - Includes
Directory, 1 Administration Software Console, System Administration,
Management Tools, Automated Backup Utility and Standard Reports -
Limited to 3 CTI Operator Positions
$ 7,829
USA
X105-1087
Spok, Inc.
Primary AnswerPro Limited Site License CTI System Includes Directory, 1
Administration Software Console, System Administration, Management
Tools, Automated Backup Utility and Standard Reports - Limited to 3 CTI
Operator Positions
$ 7,829
USA
X105-1088
Spok, Inc.
Consults Management
$ 5,592
USA
X105-1089
Spok, Inc.
Spok Mobile Gateway - Spok Console
$ 7,456
USA
X105-1090
Spok, Inc.
Spok Mobile Connector - Spok Console
No Cost
USA
X105-1091
Spok, Inc.
Spok Mobile Package - Spok Console - includes:
• Spok Mobile Gateway
$ 7,456
USA
X105-1092
Spok, Inc.
Spok Mobile Upgrade Package - Edition - includes:
• Spok Mobile J170 Gateways (Messenger)
• Spok Mobile Connectors (per Console Suite)
No Cost
USA
X105-1094
Spok, Inc.
Spok Data Service
$ 11,184
USA
X105-1098
Spok, Inc.
Uplift Select Bundle to Enterprise, includes full site license-Medicall
$ 37,652
USA
X105-1099
Spok, Inc.
Physician's Consult Workstation License
$ 615
USA
X105-1100
Spok, Inc.
IVR DTMF Paging (per port)
$ 447
USA
X110-1201
Spok, Inc.
Spok Web Directory includes: Web Directory, Web On Call, Web Paging
and Administration
$ 24,194
USA
X110-1202
Spok, Inc.
Spok Web Load Balanced software license - customer to provide load
balanced infrastructure
$ 12,097
USA
X110-1203
Spok, Inc.
Spok Web Directory Xpress
$ 5,592
USA
X115-1402
Spok, Inc.
iContact - Speech Activated Dialer
$ 7,456
USA
X115-1403
Spok, Inc.
Speech Recognition (per port)
$ 1,687
USA
X115-1404
Spok, Inc.
Speech Recognition (per port) - Second Language
$ 337
USA
X115-1405
Spok, Inc.
Text -To -Speech (per port)
$ 482
USA
X115-1406
Spok, Inc.
Text -To -Speech (per port) - Second Language
$ 96
USA
X120-1601
Spok, Inc.
Call CapSureTM - On Demand Call Recording w/Email Delivery - 4 software
ports
$ 7,829
USA
X120-1602
Spok, Inc.
Call CapSureTM - On Demand Call Recording w/Email Delivery - 8 software
ports
$ 11,184
USA
X120-1603
Spok, Inc.
Call CapSureTM - On Demand Call Recording w/Email Delivery - 24 software
ports
$ 20,131
USA
X120-1604
Spok, Inc.
Call CapSureTM - On Demand Call Recording w/Email Delivery - additional
per software port
$ 839
USA
X125-1801
Spok, Inc.
MediaSTAR Base Engine with no Ports, includes One (1) MediaSTAR
Inspector License and Standard Reports
$ 3,277
USA
X125-1802
Spok, Inc.
MediaSTAR Recording Ports
$ 451
USA
X125-1803
Spok, Inc.
MediaSTAR Inspector License
$ 820
USA
X125-1804
Spok, Inc.
Single T11PRI - 24 Digital Recording Ports - Trunk Side Recording only
$ 9,842
USA
X125-1805
Spok, Inc.
Dual T1/PRI - 48 Digital Recording Ports - Trunk Side Recording only
$ 17,715
USA
X125-1806
Spok, Inc.
MediaSTAR Desktop Video Recording Ports
$ 272
USA
X125-1807
Spok, Inc.
MediaSTAR Assistant License
$ 183
USA
X125-1808
Spok, Inc.
MediaSTAR Advanced Call Scoring Module License
$ 451
USA
X125-1809
Spok, Inc.
MediaSTAR Base Engine with no Ports
$ 1,637
USA
X130-2001
Spok, Inc.
Enterprise Alert Base Package - CAMA
Includes Crystal Report Writer and Standard Reports
Does not provide Passive Monitoring or Call Recording
$ 14,912
USA
X130-2002
Spok, Inc.
Enterprise Alert Redundant Systems License - CAMA
Includes Crystal Report Writer and Standard Reports
Does not provide Passive Monitoring or Call Recording
$ 7,456
USA
X130-2003
Spok, Inc.
Enterprise Alert Base Package - PRI
Includes Group Code, Crystal Report Writer and Standard Reports
Provides Passive Monitoring, Call Recording
$ 19,385
USA
X130-2004
Spok, Inc.
Enterprise Alert Redundant Systems License - PRI
Includes Group Code, Crystal Report Writer and Standard Reports
Provides Passive Monitoring, Call Recording
$ 9,693
USA
X130-2005
Spok, Inc.
Enterprise Alert Virtual E-911 Gateway
$ 6,710
USA
X130-2006
Spok, Inc.
Enterprise Alert Dynamic DID
$ 8,947
USA
X130-2007
Spok, Inc.
VolP Database Integration
$ 10,065
USA
X130-2008
Spok, Inc.
Dynamic Vol Station Locator
$ 10,065
USA
X130-2009
Spok, Inc.
ALI Alert - Includes PS/ALI Interface
$ 15,285
USA
32
X130-2010
Spok, Inc.
ALI Alert Plus (+) - Includes PS/ALI Interface and Database Integration
$ 17,149
USA
X130-2011
Spok, Inc.
Database Integration
$ 7,456
USA
X130-2012
Spok, Inc.
Voice Recording/Instant Recall
$ 6,338
USA
X130-2013
Spok, Inc.
PS/ALI Interface
$ 7,456
USA
X130-2014
Spok, Inc.
Database Replication
$ 2,982
USA
X130-2015
Spok, Inc.
Enterprise Alert Notification Package - Sentry limited to 6 instances/clients
$ 7,829
USA
X130-2016
Spok, Inc.
Additional Sentry instances/clients - Per Client Pricing
$ 1,118
USA
X130-2017
Spok, Inc.
Pager Notification: I&T Professional Services - initial installation
No Cost
USA
X130-2018
Spok, Inc.
LED Display Notification: I&T Professional Services - initial installation
No Cost
USA
X130-2019
Spok, Inc.
Remote Modem Printer Notification: I&T Professional Services - initial
installation
No Cost
USA
X130-2020
Spok, Inc.
Spectral -ink Wireless Telephone System Integration Application
$ 91842
USA
X130-2021
Spok, Inc.
Sentry: I&T Professional Services - initial installation of instanceslclients
No Cost
USA
X130-2022
Spok, Inc.
Passive Monitoring
$ 9,320
USA
X130-2023
Spok, Inc.
Cell phone/PDA Text Notification: I&T Professional Services - initial
installation
No Cost
USA
X130-2024
Spok, Inc.
Email Notification: I&T Professional Services - initial installation
No Cost
USA
X130-2025
Spok, Inc.
Overhead Public Address Notification: I&T Professional Services - initial
installation
No Cost
USA
X130-2026
Spok, Inc.
Star Code Notification
$ 8,202
USA
X130-2027
Spok, Inc.
Custom Programming Units
$ 373
USA
X130-2028
Spok, Inc.
Engineering and Design Units
No Cost
USA
X130-2029
Spok, Inc.
Implementation and Training Units
No Cost
USA
X130-2030
Spok, Inc.
Dynamic Wireless VoIP Station Locator
$ 10,065
USA
X130-2031
Spok, Inc.
Dynamic VoIP Station Locator add -on to Primary VoIP Tracking System
$ 5,033
USA
X130-2032
Spok, Inc.
Dynamic Wireless VoIP Station Locator add -on to Primary VoIP Tracking
System
$ 5,033
USA
X130-2033
Spok, Inc.
VoIP Database Integration add -on to Primary VoIP Tracking System
$ 4,846
USA
X135-2201
Spok, Inc.
Primary pc/psap CTI System includes: Directory, 1 Administration Software
Console, System Administration, System Maintenance, Management Tools,
Automated Backup Utility
$ 10,065
USA
X135-2202
Spok, Inc.
PC Console Operator Workstation (pc/psap) with CTI
$ 4,846
USA
X135-2203
Spok, Inc.
pc/psap Administrative Workstation
$ 1,864
USA
X135-2204
Spok, Inc.
pc/psap Remember Disk, Instant Recall License
$ 1,118
USA
X135-2205
Spok, Inc.
CAD Integration
$ 2,610
USA
X135-2206
Spok, Inc.
TDD Advantage Workstation License
$ 2,237
USA
X135-2207
Spok, Inc.
FailSafe
No Cost
USA
X135-2208
Spok, Inc.
Customer Provided ALI Modems
$ 5,145
USA
X135-2209
Spok, Inc.
Event Notification: Remote Modem Printer and Enabler
$ 2,595
USA
X135-2210
Spok, Inc.
Time Synchronization
$ 2,610
USA
X135-2211
Spok, Inc.
Local ALI Database License
$ 17,149
USA
X135-2212
Spok, Inc.
Mapping Integration
$ 2,610
USA
X135-2213
Spok, Inc.
Custom Programming Units
$ 373
USA
X145-2601
Spok, Inc.
Eclipse Desktop 50 - tracks 50 combined ext/auth codes
$ 1,142
USA
X145-2602
Spok, Inc.
Eclipse Desktop 100 -tracks 100 combined ext/auth codes
$ 1,485
USA
X145-2603
Spok, Inc.
Eclipse Desktop 150 - tracks 150 combined ext/auth codes and 1,000
account codes
$ 2,059
USA
X145-2604
Spok, Inc.
Eclipse Desktop 300 - tracks 300 combined ext/auth codes and 5,000
account codes
$ 2,529
USA
X145-2605
Spok, Inc.
Eclipse Desktop 500 - tracks 500 combined ext/auth codes and 10,000
account codes
$ 3,436
USA
X145-2606
Spok, Inc.
Eclipse Desktop 1000 - tracks 1000 combined ext/auth codes and 25,000
account codes
$ 4,582
USA
X145-2607
Spok, Inc.
Eclipse Desktop 5000 - tracks 5,ODO combined ext/auth codes and 50,000
account codes
$ 5,730
USA
X145-2608
Spok, Inc.
Eclipse Enterprise 3DO - tracks 3DO combined ext/auth codes and 5,D00
account codes
$ 3,436
USA
X145-2609
Spok, Inc.
Eclipse Enterprise 5DO - tracks 500 combined ext/auth codes and 10,000
account codes
$ 4,009
USA
IX145-2610
I Spok, Inc.
Eclipse Enterprise 1 D00 - tracks 1000 combined ext/auth codes and 25,000
account codes
I S 7,737
USA
33
X145-2611
Spok, Inc.
Eclipse Enterprise 5D00 - tracks 5000 combined ext/auth codes and 50,OOD
account codes
$ 9,592
USA
X145-2612
Spok, Inc.
Eclipse Enterprise 1 D000 - tracks 10000 ext/auth codes and 100,000
account codes
$ 12,038
USA
X145-2613
Spok, Inc.
Eclipse Enterprise 20000 - tracks 20000 ext/auth codes and 100,000
account codes
$ 14,620
USA
X145-2614
Spok, Inc.
Eclipse Enterprise Unlimited - tracks unlimited ext/auth codes and account
codes
$ 17,200
USA
X145-2615
Spok, Inc.
Additional Polling and Processing Site
$ 1,142
USA
X145-2616
Spok, Inc.
Time and Billing Interface and Development for Desktop/Enterprise
$ 1,142
USA
X145-2617
Spok, Inc.
Hospitality Checkout module for Desktop/Enterprise
$ 338
USA
X145-2618
Spok, Inc.
PMS Interface for Desktop/Enterprise (Development not included)
$ 338
USA
X145-2619
Spok, Inc.
Eclipse Enterprise Web Reporting Software for Enterprise
$ 2,292
USA
X145-2620
Spok, Inc.
Facilities Management Web Based Work Order Standalone
$ 4,576
USA
X145-2621
1 Spok, Inc.
lFacilities Management with Web Based Work Order
$ 6,859
USA
*No Cost items are not for individual sale and must be sold or included as part of a Solution
Part#
Manufacturer
Description
GSA Price
Origin
w IFF
WRRTY
Spok
Ninety(90) DayStandard Software Warranty
No Cost
USA
One Year Standard Support Commitment beyond Standard Ninety
(90) Day Warranty- 24/7 Coverage (based on software list price)
MAINT-STANDARD
Spok
Annual Maintenance Increase (AMI) of 5% Applied for Each
18% of MSRP
USA
Renewal Period
One Year Select Support Commitment beyond Standard Ninety(90)
Day Warranty- 24/7 Coverage (based on software list price)
MAINT-SELECT
Spok
Annual Maintenance Increase (AMI) of 5% Applied for Each
22% of MSRP
USA
Renewal Period
One Year Premium Support Commitment beyond Standard Ninety
(90) Day Warranty- 24/7 Coverage (based on software list price)
MAINT-PREMIUM
Spok
Annual Maintenance Increase (AMI) of 5% Applied for Each
25%of MSRP
USA
Renewal Period
Non -Professional laborincidental to and used solelyto support
PS
Spok
installation of hardware, software, implementation, Staging &
$181 p/Hour
USA
Testing, and cannot be purchasedseparately.
34
TERMS AND CONDITIONS APPLICABLE TO
WIRELESS SERVICES
(SPECIAL ITEM NUMBER 517312)
Acceptance Testing
From time to time wireless devices break therefore Spok, Inc. has established, staffed, and trained the Federal
Customer Service Team to handle your service requests. This team is your initial point of contact in order to
successfully organize and manage your paging program. Spok, Inc. has also assigned an Account Executive to be the
field liaison between your account and our company. This individual will provide in person support and will work
locally to assure all of your requests are being handled and resolved.
All replacement orders that are processed and keyed into the billing system by 3:00pm will be delivered within the
stated delivery times. Any orders processed and keyed after 3:00pm will take an additional 24 hours to receive.
Once the replacement order has arrived it will contain a bubble pack and address with instructions on how to return
the defective device. All leased devices must be returned to the company via the bubble pack within 30 days so as
not to be charged an Equipment Not Returned Charge.
Spok, Inc. has developed a four (4) phase strategy in rolling out paging services between GSA and the Government
Account Manager or Wireless Sales Executive; however the rollout can be customized to meet the diverse needs of
different types of agencies.
Phase One: Implementation Process Meeting
Phase Two: Implementation
Phase Four: Follow-up
Phase Three: Product Delivery
EQUIPMENT
The Contractor shall make available cellular voice and data devices. The cellular devices offered shall be
compatible with the cellular access standards employed within the geographical scope of contract.
The Contractor shall provide programming of any cellular telephone device, including Contractor -provided and
ordering activity -furnished devices, that conforms to the cellular service furnished by the Contractor.
WARRANTY
The Contractor shall provide a warranty covering each Contractor -provided device. The minimum duration of the
warranty shall be the duration of the manufacturer's commercial warranty for the item listed below:
Manufacturer Standard warranty is 30 days.
The warranty shall commence upon the later of the following:
a. Activation of the user's service
b. Installation/delivery of the equipment
The Contractor, by repair or replacement of the defective item, shall complete all warranty services within five
working days of notification of the defect. Warranty service shall be deemed complete when the user has possession
of the repaired or replaced item. If the Contractor renders warranty service by replacement, the user shall return the
defective item(s) to the Contractor as soon as possible but not later than ten (10) working days after notification.
35
MANAGEMENT AND OPERATIONS PRICING
The Offeror shall provide management and operations pricing on a uniform basis. All management and operations
requirements for which pricing elements are not specified shall be provided as part of the basis service.
TRAINING
The Contractor shall provide normal commercial installation, operation, maintenance, and engineering interface
training on the system. If there is a separate charge, indicate below:
No Additional Charges will be assessed for user training if requested.
MONTHLY REPORTS
In accordance with commercial practices, the Contractor may furnish the ordering activity/User with a monthly
summary ordering activity report.
Spok, Inc. has the ability to produce the following management reports upon request:
REPORT TYPE
Units in Service by Billed Customer
Units in Service by Department
Calls by Billed Customer
Calls by Pager Number
Overcalls by Billed Customer
Overcalls by Pager Number
Sales and Disconnects
WIRELESS SERVICE PLAN
(a) Describe the wireless service plan and eligibility requirements. Include, but not limited to, service area,
monthly service charge, minutes included, etc.
All local, Regional & Nationwide Numeric & Alpnumeric devices are offered with Unlimted Calls. Depending
upon the service selected the coverage areas will vary by region. All 2-way devices are offered by Character
plans in addition to an Unlimited 2-Way Character plan offering.
(b) Describe charges, if any, for additional minutes, domestic wireless long distance, roaming, nights and
weekends, etc.
The only devices that would incure additional message or character charges would be the 2-Way devices as
detailed in the price sheet based upon the charater plan chosen.
(c) Describe corporate volume discounts and eligibility requirements.
36
Spok, Inc Wireless standard pricing is based upon 1 — 3 base units in service. Additional discounts may
be offered to agencies ordering devices that exceed this quantity threshold.
1V.T/1R1111ILVWy91NMI Cal a9N1411►[411
Paging Base Rates SIN 517312
Type of Service/Description
GSA Price
Local Numeric, Unlimited Calls
$ 5.60
Alpha Local, Unlimited Calls
$ 9.59
Extended Coverage Statewide or Plus 2 States, Upcharge to Local Base Rate
$ 1.51
Extended Coverage Multi -State or Plus 3 States, Upcharge to Local Base Rate
$ 3.02
Extednded Coverage Multi -State or Plus 4 States, Upcharge to Local Base Rate
$ 4.53
Numeric Nationwide Regional Coverage, Unlimited Calls
$ 12.86
Alpha Nationwide Regional, Coverage, Unlimited Calls
$ 16.85
Numeric Nationwide, Unlimited Calls
$ 20.82
Alpha Nationwide, Unlimited Calls
$ 23.54
Nationwide 2-Way 1OK Charcters (TA)
$ 12.05
Nationwide 2-Way 25K Charcters (TB)
$ 17.30
Nationwide 2-Way 75K Charcters (TD)
$ 21.08
Nationwide 2-Way 250K Charcters (TH)
$ 24.14
Nationwide 2-Way Unlimited Charcters (T7)
$ 24.65
Overcalls p/Character in excess of 10K
$ 0.0010
Overcalls p/Character in excess of 25K
$ 0.0007
Overcalls p/Character in excess of 75K
$ 0.0006
Overcalls p/Character in excess of 250K
$ 0.0005
Local -Includes one or more Metropolitan Statistical Areas (MSA). The basic level of coverage is local city coverage. This type of coverage
usually includes a major city and some surrounding areas. Local coverage is available for Numeric and Alpha devies only.
Regional - Can include several extended areas surrounding the basic local coverage area. Regional Coverage may not be available in all areas
Nationwide - Includes coverage across the 50 States but does not provide the same extended coverage areas outside of the Major Metropolitan
M arkets.
2-W ay - This option includes a coverage sim ilar that of the Nationwide coverage plan to include guareenteed reciprt of messges and the ability to
reply to messages via the device.
Actual coverage may vary due to terrain, weather, building density, interference, and equipment failures. No wireless coverage is 100% accurate all the
time. For a complete listing of covered areas by state or service type visit the Metrocall, Inc. website at www.metrocall.com
37
Paging Additional Services Rates SIN 517312
Shipping & Handling Charges
GSA Price
Standard Ground Shipping
$
-
Ancillary Services
GSA Price
NTW Digital & Canada
$
11.25
NTW Digital & Canada/Mexico
$
14.07
NTW Alpha & Canada
$
11.25
NTW Alpha & Canada/Mexico
$
14.07
Notify@Once Receive Only User Level
$
1.91
Notify@Once 2-Way/Send and Receive User Level
$
3.83
Notify@Once Adminstrator User Level
$
9.57
Notify@Once, One Time Set Up Fee
$
1.91
Message Carbon Copy (MCC)
$
0.71
Message Forward (MFC)
$
1.91
Device Encryption (ENC)
$
4.79
Alias Email Capability (ALI)
$
2.12
Additional Number (ADT)
$
0.71
Toll Free 800 Number (TFN)
$
3.53
Group Call Leader/Follower
$
0.71
Short Message Service (SMS)
$
1.41
Standard p/Call Operator Dispatch
$
0.50
Unlimted Operator Dispatch
$
5.29
Numeric Retrieval (NRT)
$
0.53
Voice Mail Options
GSA Price
MP1 (15 msg, 72 hr, 60 sec)
$
3.61
MP2 (10 msg, 24 hr, 45 sec)
$
2.40
MP4 (10 msg, 12 hr, 30 sec)
$
1.19
Lease Loss/Damage Protection Plan
GSA Price
Numeric Device Deductable $10.00
$
0.71
Alpha Device Deductable $20.00
$
1.41
2-Way Device Deductable $50.00
$
2.08
MC Select Service
GSA Price
Spok Mobile (AMC)
$
9.57
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Spok Mobile w/1-Way Pager Lease (AMA)
$
13.30
Spok Mobile w/2-way Pager Lease (AMU)
$
20.10
ST902 Specific Charges
GSA Price
ST902 Back-up Kit (USB Cable & Back-up CD)
$
16.73
ST902 Replacement Holster
$
3.40
ST902 Replacement Battery Door
$
0.77
PageSync Services
GSA Price
PageSync (PSM)
$
9.07
PageSync w/1-way Pager Upcharge (PSD) Lease
$
2.01
PageSync_User Setup & Network Initiation Charge p/Device
$
54.36
ReadyCall Services
GSA Price
ReadyCall Customer Owned
$ 7.61
ReadyCall Customer Lease
$ 9.48
ReadyCall Charger Base Lease Only
$ 2.82
ReadyCall Maintenace Covers COAM & Leased Devices Lost, Stolen and
Damage Beyond Repair. $20.00 Deductable P/Device Claim
$ 1.91
Surcharges & Taxes
Federal Universal Service Fee Estimated @ 3%*
Estimated @ 3%
Regulatory Administrative Charge
$
0.25
Administrative Fee. This charge will appear each time that standard charges are
generated for an invoice
$
1.01
Numeric Spare Devices - P/Device for accounts in excess of 3% limit of Units in
Service
$
1.91
Alphanumeric Spare Devices - P/Device for accounts in excess of 3% limit of
Units in Service
$
3.83
2-Way/Advanced Messaging Spare Devices - P/Device for accounts in excess of
3% limit of Units in Service
$
9.57
The Surcharge information provided above is for the general purpose of estimating the total standard monthly
fees & surcharges that may be assessed and passed onto the ordering agency for monthly services. Although
Federal Government Accounts should be exempt from Federal, State & County Sales Taxes it is requested that
each agency supply Spok, Inc. with a copy of its State Tax Exempt Certificate for filing and audit purposes.
Federal law requires all Telecom Carriers to collect and make payments to the Universal Service Fund (USF),
which was created to support telecommunications services to rural customers, schools and other entities that
the Universal Services Administration Commission (USAC) designates. The USAC has changed the way the
USF obligation is calculated by carriers from a flat monthly rate to a percentage of the recurring
telecommunication services. This percentage is subject to modification by the USAC, and will likely vary on a
quarterly basis.
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USA COMMITMENT TO PROMOTE
dL SMALL BUSINESS PARTICIPATION Mmdm
PROCUREMENT PROGRAMS
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Spok, Inc. provides commercial products and services to ordering activities. We are committed to promoting
participation of small, small disadvantaged and women -owned small businesses in our contracts. We pledge to
provide opportunities to the small business community through reselling opportunities, mentor -protege programs,
joint ventures, teaming arrangements, and subcontracting.
COMMITMENT
To actively seek and partner with small businesses.
To identify, qualify, mentor and develop small, small disadvantaged and women -owned small businesses by
purchasing from these businesses whenever practical.
To develop and promote company policy initiatives that demonstrate our support for awarding contracts and
subcontracts to small business concerns.
To undertake significant efforts to determine the potential of small, small disadvantaged and women -owned small
business to supply products and services to our company.
To insure procurement opportunities are designed to permit the maximum possible participation of small, small
disadvantaged, and women -owned small businesses.
To attend business opportunity workshops, minority business enterprise seminars, trade fairs, procurement
conferences, etc., to identify and increase small businesses with whom to partner.
To publicize in our marketing publications our interest in meeting small businesses that may be interested in
subcontracting opportunities.
We signify our commitment to work in partnership with small, small disadvantaged and women -owned small
businesses to promote and increase their participation in ordering activity contracts. To accelerate potential
opportunities please contact:
Spok, Inc.
Supplier Diversity Manager
Alexandria, Virginia
Phone 703-269-6850
Fax 877-351-0872
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BEST VALUE
BLANKET PURCHASE AGREEMENT
FEDERAL SUPPLY SCHEDULE
(Insert Customer Name)
In the spirit of the Federal Acquisition Streamlining Act (orderingativity) and (Contractor) enter into a
cooperative agreement to further reduce the administrative costs of acquiring commercial items from the General
Services Administration (GSA) Federal Supply Schedule Contract(s)
Federal Supply Schedule contract BPAs eliminate contracting and open market costs such as: search for sources; the
development of technical documents, solicitations and the evaluation of offers. Teaming Arrangements are permitted
with Federal Supply Schedule Contractors in accordance with Federal Acquisition Regulation (FAR) 9.6.
This BPA will further decrease costs, reduce paperwork, and save time by eliminating the need for repetitive,
individual purchases from the schedule contract. The end result is to create a purchasing mechanism for the ordering
activity that works better and costs less.
Signatures
Ordering Activity Date Contractor Date
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BPA NUMBER
(CUSTOMER NAME)
BLANKET PURCHASE AGREEMENT
Pursuant to GSA Federal Supply Schedule Contract Number(s) , Blanket Purchase Agreements, the
Contractor agrees to the following terms of a Blanket Purchase Agreement (BPA) EXCLUSIVELY WITH (ordering
activity):
(1) The following contract items can be ordered under this BPA. All orders placed against this BPA are subject
to the terms and conditions of the contract, except as noted below:
MODEL NUMBER/PART NUMBER *SPECIAL BPA DISCOUNT/PRICE
(2) Delivery:
DESTINATION DELIVERY SCHEDULES / DATES
(3) The ordering activity estimates, but does not guarantee, that the volume of purchases through this agreement
will be
(4) This BPA does not obligate any funds.
(5) This BPA expires on or at the end of the contract period, whichever is earlier.
(6) The following office(s) is hereby authorized to place orders under this BPA:
OFFICE POINT OF CONTACT
(7) Orders will be placed against this BPA via Electronic Data Interchange (EDI), FAX, or paper.
(8) Unless otherwise agreed to, all deliveries under this BPA must be accompanied by delivery tickets or sales
slips that must contain the following information as a minimum:
(a) Name of Contractor;
(b) Contract Number;
(c) BPA Number;
(d) Model Number or National Stock Number (NSN);
(e) Purchase Order Number;
(f) Date of Purchase;
(g) Quantity, Unit Price, and Extension of Each Item (unit prices and extensions need not be shown
when incompatible with the use of automated systems; provided, that the invoice is itemized to show the
information); and
(h) Date of Shipment.
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(9) The requirements of a proper invoice are specified in the Federal Supply Schedule contract. Invoices will
be submitted to the address specified within the purchase order transmission issued against this BPA.
(10) The terms and conditions included in this BPA apply to all purchases made pursuant to it. In the event of
an inconsistency between the provisions of this BPA and the Contractor's invoice, the provisions of this BPA will
take precedence.
BASIC GUIDELINES FOR USING
"CONTRACTOR TEAM ARRANGEMENTS"
Federal Supply Schedule Contractors may use "Contractor Team Arrangements" (see FAR 9.6) to provide solutions
when responding to a ordering activity requirements.
These Team Arrangements can be included under a Blanket Purchase Agreement (BPA). BPAs are permitted under
all Federal Supply Schedule contracts.
Orders under a Team Arrangement are subject to terms and conditions or the Federal Supply Schedule Contract.
Participation in a Team Arrangement is limited to Federal Supply Schedule Contractors.
Customers should refer to FAR 9.6 for specific details on Team Arrangements.
Here is a general outline on how it works:
• The customer identifies their requirements.
• Federal Supply Schedule Contractors may individually meet the customers needs, or -
• Federal Supply Schedule Contractors may individually submit a Schedules "Team Solution" to
meet the customer's requirement.
• Customers make a best value selection.
43