HomeMy WebLinkAboutContract 56194-A4CSC No. 56194-A4
AMENDMENT NO.4
TO
CITY OF FORT WORTH CONTRACT 56194
This Fourth Amendment is entered into by and between the City of Fort Worth
(hereafter 'Buyer"), a home rule municipality, with its principal place of business at 200 Texas
Street, Fort Worth, Texas, and World Wide Technology, LLC ("Vendor"), Buyer and Vendor
may be referred to individually as a Party and collectively as the Parties.
WHEREAS, on August 19, 2021, the Parties entered into City Secretary Contract 56194
to provide professional consulting services for a Cisco Unified Computing System
("Agreement/Contract");
WHEREAS, the Parties wish to amend the Agreement to include professional services
for the Cisco UCS server upgrade at Eagle Mountain data center and for a computer infrastructure
upgrade of the Fort Worth data center at a one-time cost of $38,170.00.
NOW, THEREFORE, the Parties, acting herein by and through their duly authorized
representatives, enter into the following agreement:
1.
AMENDMENTS
The Agreement is hereby amended to add Exhibit C-4, attached to this Fourth Amendment,
as additional items to Exhibit C of the Agreement, for professional services for the Cisco UCS
server upgrade at Eagle Mountain data center and for a computer infrastructure upgrade of the Fort
Worth data center for a one-time cost of $38,170.00. The not -to -exceed amount of the contract is
$5,534,000.00 in accordance with M&C 21-0753.
2.
ALL OTHER TERMS SHALL REMAIN THE SAME
All other provisions of the Agreement which are not expressly amended herein shall
remain in full force and effect.
3.
ELECTRONIC SIGNATURE
This Amendment may be executed in multiple counterparts, each of which shall be
an original and all of which shall constitute one and the same instrument. A facsimile copy
or computer image, such as a PDF or tiff image, or a signature, shall be treated as and shall
have the same effect as anoriginal.
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Fourth Amendment to Fort Worth City Secretary Contract No. 56194 Page 1 of 15
ACCEPTED AND AGREED:
CITY OF FORT WORTH:
VI&- O.A--
By: Valerie Washington (Jan 13, 202316:14 CST)
Name: Valerie Washington
Title: Assistant City Manager
Date: Jan 13, 2023
APPROVAL RECOMMENDED:
RM
Name: Kevin Gunn
Title: Director, IT Solutions Department
Q.00anVa�n
d � FORT B
ATTEST:
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dd�� nnFao54p
Tanne�f'e S. Goodall
By: Jannette S. Goodall (Jan 17, 2023 07:17 CST)
Name: Jannette Goodall
Title: City Secretary
VENDOR:
World Wide Technology, LL-C_`
By:
Name: Robert Whiteman
Title: Regional Manager SLED West
Date: January 9, 2023
CONTRACT COMPLIANCE MANAGER:
By signing I acknowledge that I am the person
responsible for the monitoring and administration
of this contract, including ensuring all
performance and reporting requirements.
Lo
ai,Ai�
Bobby Lee (Jan 9, 2023 12:31 CST)
Name: Bobby Lee
Title: Sr. IT Solutions Manager
APPROVED AS TO FORM AND LEGALITY:
Name: Taylor Paris
Title: Assistant City Attorney
CONTRACT AUTHORIZATION:
M&C: 21-0753
Approved: 9/28/2021
1295:2021-751018
ATTEST:
In
Name:
Title:
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Fourth Amendment to Fort Worth City Secretary Contract No. 56194 Page 2 of 15
Exhibit C-4
World WideV44Technology
City of Fort Worth
Eagle Mountain UCS Upgrade
November 8, 2022
PRESENTED BY
Daren Fisher
Account Manager
World Wide Technology, LLC
Daren.Fisher@wwt.com
www.wwt.com
Fourth Amendment to Fort Worth City Secretary Contract No. 56194 Page 3 of 15
World Wide
I� Technology
Table of Contents
City of Fort Worth
Eagle Mountain UCS Upgrade I November 2022
1 Project Scope........................................................................................................................... 3
1.1 Project Description.................................................................................................................3
1.2 Deliverables............................................................................................................................3
1.3 Project Sites............................................................................................................................4
1.4 Project Management..............................................................................................................4
1.5 Project Tasks...........................................................................................................................4
1.5.1 Design.........................................................................................................................4
1.5.2 Implementation..........................................................................................................5
1.5.3 Testing........................................................................................................................5
1.5.4 Cutover Procedures....................................................................................................6
1.6 Documentation.......................................................................................................................6
1.7 Out of 5cope...........................................................................................................................6
2 Customer Responsibilities........................................................................................................6
3 Assumptions............................................................................................................................8
4 Pricing Summary .................................................................................................................... 30
4.1 Firm Fixed Price Project Change Control..............................................................................10
Appendix 1: Approval to Proceed with Project.............................................................................12
Appendix2: Project Completion..................................................................................................13
PROPRIETARYNOTICEThe information contained in this statement of work is the confidential information of World Wide Technology,
I.I.C. This statement of work and the information contained herein shall not be disclosed outside the company named above, and shall not
be duplicated, used, or disclosed in whole or In part for any purpose other than to evaluate this statement of work.
Fourth Amendment to Fort Worth City Secretary Contract No. 56194 Page 4 of 15
NyWorld Wide City of Fort Worth
4c Technology Eagle Mountain UCS Upgrade I November 2022
1 Project Scope
This Statement of Work (SOW) defines the services that World Wide Technology, LLC (WWT), will
deliver to City of Fort Worth (Fort Worth or Customer). Each of the parties' responsibilities are
defined to provide a clear understanding of the scope of Services. All terms and conditions of the
State of Texas, Department of Information Resources (DIR) — Cisco Products and Related Services
Reseller Agent Contract #DIR-TSO-4167 are incorporated by reference.
The pricing submitted with this SOW reflects the Services and responsibilities described herein.
WWT will strive to meet Fort Worth schedule requirements; however, actual project dates will be
subject to availability of materials and resources and Fort Worth attention to its responsibilities.
1.1 Project Description
WWT will provide Cisco UCS server upgrade services for Fort Worth's Eagle Mountain data center.
WWT will provide services to perform a compute infrastructure upgrade in the Fort Worth data
center with Fort Worth provided hardware. WWT will review the existing infrastructure
configurations for the customer's current UCS, data center network, shared storage, and VMware
systems. WWT will create an updated configuration for new UCS infrastructure based on best
practices, Fort Worth requirements, and existing configurations.
WWT will also update the data center switch, fibre channel SAN, and shared storage configurations
to accommodate the new UCS infrastructure. WWT will reconfigure existing data center network, FC
SAN, and storage system devices; and deploy the new UCS infrastructure, install and configure ESX1
to each new blade server, and turn the configured servers over to the customer for integration into
a vSphere cluster.
1.2 Deliverables
Activities related to scheduled tasks will support Deliverables necessary for a successful project.
Project Initiation
As -Built Documentation
Acceptance Testing Procedures (ATP)
Up to one (1) cutover or migration window through the duration of this project
Customer has full ownership rights to the Deliverables set out above. Notwithstanding any contrary
or contradictory terms in any other contract, agreement or otherwise, no other intellectual property
is transferred hereunder. For purposes of clarity, WWT retains all rights to its intellectual property
including, but not limited to, its skill sets, tools, know-how, methodologies, processes, and any
improvements, enhancements, and other modifications thereto.
Internal Request# R-00699967 v1.1
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4c Technology Eagle Mountain UCS Upgrade I November 2022
1.3 Project Sites
The below site(s) are in scope for this service offering. Modifications to sites, scope or level of effort
will be managed through the Change Control process.
City of Fort Worth, TX
1.4 Project Management
WWT follows a project initiation process that begins with planning the project with the key
stakeholders. The process begins with planning a project initiation with Fort Worth during which all
requirements, dependencies, success criteria, as well as challenges and risks to the project will be
identified and planned for.
The project initiation will consist of the following tasks:
Define roles and responsibilities of the project core team
Articulate project objectives, priorities, technologies being deployed, and key Deliverables
Identify the work required to achieve the project goals
Establish a high-level schedule for the project
Develop strategies for mitigating major project risks
Plan the project success criteria
Understand project dependencies
WWT and Fort Worth will jointly define the due dates for Fort Worth owned prerequisites.
Fort Worth understands these dates are required to achieve the project outcome and may
trigger changes to the project scope
1.5 Project Tasks
1.5.1 Design
WWT will host a design session with Fort Worth key stakeholders and technical leads with the
following objectives:
Translate business objectives into configuration requirements
Determine solution integration points with existing infrastructure
Identify business processes that will be impacted by introduction of solution
Design the upgrade plan for the UCS Firmware environment
Design the upgrade of the MDS Storage Fabric and new configurations
Design the upgrade of the N9K environment and new configurations
Develop an implementation timeline and roadmap
Develop the Cisco UCS LLD and ATP which will serve as the implementation plan
Develop the Cisco 9K LLD and ATP which will serve as the implementation plan
Jointly develop the ATP with Customer according to their success criteria
Internal Requezt#i R-00699967 VL!,
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1.5.2 Implementation
Upgrade UCS Fabric
City of Fort Worth
Eagle Mountain UCS Upgrade I November 2022
Rack, cable, and label two (2) new Fabric Interconnects
Configure two (2) fabric interconnects and connect to two (2) data center network switches
and two (2) fibre channel SAN fabrics
Configure two (2) existing data center network switches (Nexus) for two new (2) fabric
interconnects
Test and validate network and FC fabric communication
Migrate existing storage system connections from existing FC fabric B to new FC fabric B
Replace existing 10 module B with new 10 module B in two chassis and connect to As
Test and validate B side connections
Migrate existing storage system connections from existing FC Fabric A to new FC Fabric A
Replace existing 10 module A with new 10 module A in two (2) chassis and connect to Fls
Test and validate A side connections
Update SAN Fabric
Update zoning on Fabric A for any host changes
Update zoning on Fabric B for any host changes
Update NX-OS Configuration for new UCS FI infrastructure
Configure VMware vSphere Hosts
Configure boot from SAN LUNs on existing storage system (Dell Compellent)
Install two (2) blades server in open blade slots
Attach service profile and install VMware vSphere ESXi
Fort Worth infrastructure team will add host to existing vSphere cluster and retire an
existing host
Repeat process until all hosts have been replaced —fourteen (14) hosts in total
Complete As -Built documentation detailing rack elevations, network connections, and key
configuration settings
Operate Tasks
Day-2 support
Informal knowledge Transfer
Four (4) hour session with infrastructure team to review configuration documents and
common system operations
1.5.3 Testing
Utilizing the data obtained in the project initiation meeting, WWT will develop an ATP
documentation package. The ATP package will include a document detailing test resource
requirements, procedures, and expected results. The test plan document package will be reviewed
by Fort Worth to confirm both parties agree to the test plan criteria and methodologies. After
reaching agreement, major changes to the ATP package as a result of a feature, application, or
Internal Request# R-00699967 v1.1
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World Wide
Ny4c Technology
City of Fort Worth
Eagle Mountain UCS Upgrade I November 2022
design change will go through a change control process to ensure no changes are implemented
without having an agreed upon ATP.
1.5.4 Cutover Procedures
WWT will formally turn the site over to Fort Worth for daily operational support after the successful
testing of the solution. As -Built documentation will be provided for each installation as it is turned
over, including e.g., design documents, configuration files, and diagrams. The actual As -Built
deliverables and format will be determined during the Planning Phase.
1.6 Documentation
WWT employs a formal documentation development process, which utilizes a document change
management tool to protect and control content production and editing. All documentation will be
considered confidential and available for official use only, and with contributing staff unable to
share data outside the project's Information Technology (IT) domain.
1.7 Out of Scope
The following items have been determined to be out of scope relative to this SOW and are identified
in order to avoid any confusion.
WWT does not require access to or receipt of any personally identifiable information,
protected health information, sensitive Customer information or other structured personal
or sensitive information as defined by applicable data protection laws ("Protected Data") in
its performance of the Services hereunder. Access to or receipt of any Protected Data is
expressly out of scope under this SOW. As such, Customer will not provide WWT with
Protected Data or access to Protected Data hereunder and any such receipt or access will
require prior agreement by both parties to determine applicable controls, processes,
security measures, or other requirements
Any work not specifically listed as a task in this document is considered out of scope
No formal training will be provided
2 Customer Responsibilities
All services performed by WWT will be based on the following assumptions and Customer
responsibilities:
Fort Worth will designate a single point of contact to whom all WWT communications may
be addressed and who has the authority to act on all aspects of the services throughout the
duration of the project; such contact shall be available during normal hours of business
(Monday through Friday, 8:00 a.m. to 5:00 p.m. local time, excluding holidays)
Fort Worth will have suitable technical staff as mutually agreed upon by both parties
available for the duration of the engagement as defined by the project schedule. The Fort
Worth staff will need to participate in and support the various tasks of the project as
required as defined bythe project schedule or other tasks not directly stated, but have a
direct impact on completion of this project
Internal Request# R-00699967 v1.1
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World Wide
T Technology
City of Fort Worth
Eagle Mountain UCS Upgrade I November 2022
Fort Worth is responsible for the identification and interpretation of, and ensuring
compliance with, all laws, statutes, rules, regulations and standards applicable to its or its
affiliates' business or operations
Fort Worth will provide reasonable access to all Fort Worth sites and facilities, including
where applicable, computer equipment, telecom equipment, facilities, workspace and
telephone for WWPs use during the project
Fort Worth will on -board WWT employees based on identified need, including remote
access, as mutually agreed by both parties during the course of the project
Fort Worth and WWT will jointly define standard configuration templates by the mutually
agreed upon date defined during the project initiation and documented in the project plan
of record
Fort Worth and WWT will jointly define the required physical and logical site information by
the mutually agreed upon date defined during the project initiation and documented in the
project plan of record
Fort Worth will have five (5) days to provide written feedback on all project artifacts,
documents, or presentations developed or updated by WWT. If no feedback is provided, the
item will be considered accepted by Fort Worth. If possible, WWT will continue with other
work on the project while waiting for comments or acceptance
Fort Worth will be required to provide an HLD/reference architecture including a high level
definition (ten words or less) within five (5) business days of WWT's written request
Fort Worth will supply access information and credentials to the engineer(s) for any Fort
Worth tools and all existing equipment that needs to be configured or may need to be
modified within five (5) business days of WWT's written request for access
Fort Worth will confirm site readiness including circuits, cabling, power, cooling, and rack
space in accordance with the agreed upon project schedule
Fort Worth will specify physical and logical network topology for existing network
infrastructure and identify connectivity requirements for other network -attached devices
Fort Worth will install and verify the operation of all equipment not provided by WWT; this
equipment will be installed, tested, and operational in accordance with the agreed upon
project schedule
Fort Worth will provide all cabling (i.e. infrastructure, patch, and workstation) required to
complete the installation that is not included with the project equipment or listed on WWT
quote; cabling will be delivered and/or installed
Fort Worth will ensure that all circuits have been labeled in a manner that clearly identifies
each component
Fort Worth will provide loading dock access for receiving equipment, verifying that all
equipment, supplies and materials have been received and are on -site and available before
the installation start date
Fort Worth will coordinate access to a secure area for staging and configuration (unless
staged at WWT facility)
Fort Worth will ensure adequate power to terminate the equipment
Fort Worth will arrange for network access to terminate the equipment
Fort Worth will provide disposal services to remove boxes and packing materials
Fort Worth is responsible for all server and network security definitions and it is assumed
that the WWT technical resources will have appropriate configuration requirements prior to
the design and implementation commencing
Internal Request# R-00699967 v1.1
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Eagle Mountain UCS Upgrade I November 2022
Fort Worth will provide all security lockdowns required for any deployed systems prior to
scheduling resources to arrive on -site. Fort Worth will provide timely technical assistance in
the event a lockdown prevents a deployed solution from functioning properly. In the event
that a solution cannot be found without impacting the schedule, Fort Worth and WWT will
document the solution and determine to extend the timeline or back -out the Iockdown until
the solution works. Lockdowns will not be required or implemented for virtual appliances
Fort Worth will provide Virtual Private Network (VPN) or other remote access and
appropriate credentials in order to complete this project
Note: Success of the project is dependent on the responsibilities above. If responsibilities indicated
above are not completed prior to the deployment date, the project timelines may need to be
rescheduled based on WWT engineering availability.
3 Assumptions
In preparing this SOW, WWT made certain assumptions for items not expressly documented during
discussions with Fort Worth. Changes to these assumptions may affect scope and cost.
WWT will not be responsible for any project delays or costs caused by failure to deliver or by
delayed provision of information, systems, or feedback from Fort Worth or third party
vendors
Tasks will be completed during normal business hours between 8:00 a.m. and 5:00 p.m.
project site local time, Monday through Friday, excluding WWT-observed holidays, unless
otherwise negotiated and noted in this SOW
Changes to the scope of work identified during the project will require a Change Order Form
that could affect the schedule, milestone, or cost of the project
WWT will assign all staff resources as to best -fit total requirements and no individual
employee is being specifically promised or quoted for this project
WWT shall rely upon any standard operating procedures or practices of Fort Worth and any
direction, or regulatory or other guidance provided by Fort Worth as agreed to during the
project initiation
Any configuration or modification made by WWT to anythird party software or materials
provided by Fort Worth or work incorporating such items will be subject to the ownership
and other rights agreed to by Fort Worth with the applicable third parry. Fort Worth
understands any such configuration or modification may negate the third parry warranty
and/or support, and WWT will hold no liability for any configuration or modification
performed at Fort Worth's direction
WWT is not providing any warranty regarding, and is not liable for, any third party or Fort
Worth software, documentation, equipment, tools or other products or materials, even if
recommended by WWT
Time estimates for the implementation of the solution do not include time required for
Customer change control processes. Any change control process delays that impact the time
and level of effort to deliver the solution will incur a change order for the time difference
WWT may deliver the Services through a combination of employees, contractors, and
subcontractors working under WWT s direction, at WWT's discretion
Internal Request# R-00699967 v1.1
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World Wide
T Technology
City of Fort Worth
Eagle Mountain UCS Upgrade I November 2022
The services may include advice and recommendations, but all decisions in connection with
the implementation of such advice and recommendations will be the responsibility of, and
made by, Fort Worth
All business days worked as part of this project will be consecutive unless agreed to in
advance by both Fort Worth and WWT
Upon completion of installation and configuration of the solution, WWT will present Fort
Worth with an ATP. Both parties will complete the ATP with identified representatives
signing off on each portion of testing, validating the successful certification of each task
documented in the ATP document
Fort Worth is capable of receiving equipment and transporting it to the install location. This
could involve multiple racks
Knowledge transfer will not include any courseware or formal lab manuals. It will be hands-
on knowledge transfer on the deployed solution within the Fort Worth environment. This is
an informal sharing of information between technical peers and is intended to supplement
but not replace any manufacturer's formal system implementation or administration
classes. Formal classroom offerings may be offered and scheduled through WWT
Onsite work will occur at one (1) physical location unless otherwise specified
If at any time, the United States Government or its duly appointed representatives issues a
safety, terrorism, tariff, or other legally binding statement that impacts WWT's ability to
transact business in the effected country, WWT reserves the right to defer or exclude scope
obligations for the countries impacted. WWT will reduce the cost commensurate with the
reduced scope
The pricing and effort represented in this SOW is based upon one (1) change window and
eight (8) hours per change window as confirmed during the project initiation. Any changes
to this will be managed through the Change Control process
In addition to and notwithstanding any contrary provisions in the Master Agreement including,
but not limited to, any Force Majeure clause, the parties agree to work in good faith to address
any direct or indirect impacts to the Services or Deliverables due to COVID-19. Such impacts may
include, but are not limited to, quarantine restrictions or other restrictions, requirements, or
recommendations from federal, state, or local health agencies or other advisory or regulatory
entities. Without limiting the foregoing, WWT reserves the right to submit a Change Request to
Customer if, at any time, COVID-19 impacts W WT's activities and/or rights and obligations -
financial, operational, or otherwise - contemplated under this SOW. Impacts may include, but are
not limited to, the inability to access and perform onsite services, travel and logistical
complications, delays, cost increases, or changes or reductions in scope. Customer's approval of
such Change Requests shall not be unreasonably withheld. While WWT will reduce costs
commensurate with any reduction in scope, WWT shall not be liable for any claims or damages of
any kind due to any inability to perform the Services or provide the Deliverables. The parties
agree to work in good faith to reduce any disruption to the Services. Where feasible and
reasonable, Customer agrees to provide access sufficient to allow WWT to perform Services
remotely and/or waive or reschedule applicable training and other on -site requirements.
Internal Request# R-00699967 v1.1
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4 Pricing Summary
City of Fort Worth
Eagle Mountain UCS Upgrade I November 2022
This is a Firm Fixed price project as described above. Costs for hardware and software are not
included in WWT's fees.
Work will be performed at Fort Worth facilities in the location(s) listed in the Project Sites section
and/or remotely. The duration of this project is estimated at three (3) weeks. The project schedule
will support the overall duration of the project and will include events from the project initiation
through confirmation of project closure.
The firm fixed labor budget for this work is as follows:
Professional Services
DIR-TSO-4167
Project Name Price
Eagle Mountain UCS Upgrade $38,170.00
Total Professional Services $38,170.00
Note:
Pricing shown in U.S. dollars. Pricing is valid for ninety (90) days from the date of the SOW
• Taxes are not included in the above pricing
• An invoice will be generated upon completion of the project as described above and
following acceptance by Fort Worth
Payment Terms are net-30 days from WWT invoice date
4.1 Firm Fixed Price Project Change Control
If Fort Worth requests a change in the project schedule after the schedule has been
mutually agreed upon between Fort Worth and WWT, a change order will be required to
proceed as follows:
If a project schedule delay is requested during the course of the project, then Fort
Worth will be subject to a change order. If the change order impacts the budget, a fixed -
price change order commensurate with the cost impact will presented by the WWT
Project Manager
If the project is suspended or delayed for more than two (2) weeks during the course of
the project, then Fort Worth may be subject to a change order. If the change order
impacts the budget, a fixed -price change order commensurate with the cost impact will
be presented by the WWT Project Manager. Project resumption will occur in a date
mutually agreed upon between WWT and Fort Worth
Only changes that materially impact the project scope or schedule will be billable to Fort
Worth
Internal Request# R-00699967 v1.1
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All change orders will be presented and explained by the WWT Project Manager. All
billable change orders will be a fixed -price commensurate with the cost impact of the
scope and/or schedule changes
If the project is delayed for thirty (30) days or more for reasons outside of WWT's
control, WWT reserves the right to invoice Fort Worth for work performed up to the
date of the delay
Internal Request# R-00699967 v1.1
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I� Technology
City of Fort Worth
Eagle Mountain UCS Upgrade I November 2022
Appendix 1: Approval to Proceed with Project
The undersigned parties each understand and agree that this SOW accurately sets forth the services
that WWT will provide Fort Worth.
Following receipt of signed SOW and Fort Worth's Purchase Order*, a WWT Project Manager will be
in contact to discuss next steps. WWT requires a minimum of four (4) weeks' notice to begin project
implementation from date of receipt of signed SOW and Fort Worth's Purchase Order*. WWT price
quote is valid for ninety (90) days from date of this SOW.
Vim.., UkA--
valnnnWashington (Jan 13,)m316:14CSI) Valerie Washington, Assistant City Manager
(Signature) (Print Name)
City of Fort Worth
David A Murphy
(Signature) (Print Name)
World Wide Technology, LLC
Jan 13, 2023
Date
11-8-22
Date
Please return all pages of this signed SOW and Purchase Order* to your WWT Account Manager.
Customer Contact Name
Customer Contact Title
Customer Phone Number
Customer Email Address
Project Site Address
If this form is not accompanied by a Purchase Order, please complete the information below:
Customer Bill to Address
CustomerA/P Representative Name
CustomerA/P Representative Email
Reference #t (for invoicing) if not Purchase Order
Internal Request # R-00699967 v1.1
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4c Technology Eagle Mountain UCS Upgrade I November 2022
Appendix 2: Project Completion
The project contracted to WWT has been successfully completed. Fort Worth has inspected the
work of WWT and has determined that all assigned tasks, tests, and deliverables have been
completed in a professional and quality manner.
3MMEM Al��Wlill
Project # TB
Site: Customer Contact:
Overview:Project
Eagle Mountain UCS Upgrade
Please sign this document at the completion of the project if properly completed in accordance with
the SOW, thereby releasing WWT from any responsibility (outside any other existing contract
coverage or warranties) of the project.
(Signature) (Print Name) Date
City of Fort Worth
(Signature) (Print Name) Date
World Wide Technology, LLC
Please return this form to your WWT Project Manager
Internal Request# R-00699967 v1.1
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