HomeMy WebLinkAboutContract 53733-R3CSC No. 53733-R3
CITY OF FORT WORTH
CONTRACT RENEWAL NOTICE
March 13, 2023
Blackpoint IT Services
Attn: April Fiori
120 E FM 544, Suite 72 PMB 349
Murphy, Texas 7509
Re: Contract Renewal Notice
Contract No. CSC No. 53733 (the "Contract")
Renewal Term No. 3: April 1, 2023 to March 31, 2024
The above referenced Contract with the City of Fort Worth expires on March 31, 2023 (the
"Expiration Date"). Pursuant to the Contract, contract renewals are at the sole option of the City.
This letter is to inform you that the City is exercising its right to renew the Contract for an
additional one (1) year period, which will begin immediately after the Expiration Date. All other
terms and conditions of the Contract remain unchanged. Please return this signed
acknowledgement letter, along with a copy of your current insurance certificate, to the
address set forth below, acknowledging receipt of the Contract Renewal Notice. Failure to
provide a signed acknowledgment does not affect the renewal.
Please log onto PeopleSoft Purchasing at http:Hfortworthtexas.goy/purchasing to insure
that your company information is correct and up-to-date.
If you have any questions concerning this Contract Renewal Notice, please contact me at
the telephone number listed below.
Sincerely,
Rick Lisenbee
Sr. Water IT Manager, Water Department
(817) 392-2515
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Contract Renewal Page 1 of 2
CSC No. 53733-R3
ACCEPTED AND AGREED:
FORT WORTH:
City of Fort Worth
nwtg' &LeAhda'-�c
By: Dana Burghdoff (Mir 28, 20 17:45 CDT)
Name: Dana Burghdoff
Title: Assistant City Manager
Date:
Approval Recommended:
Contract Compliance Manager:
By signing I acknowledge that I am the
person responsible for the monitoring and
administration of this contract, including
ensuring all performance and reporting
requirements.
By: 9 �'v
Name: Jason Lyssy
Title: IT Manager, Water Department
Ull-/f�oI er tfG Mel- Approved as to Form and Legality:
By: Christopher H rder (Mar 28, 2023 06:41 CDT)
Name: Chris Harder
Title: Director, Water Department A!....... &PC By.
Attest: ;�o 09�; Name: Taylor Paris
Pvo a=a
d�P 4d nEXAg 4 A Title: Assistant City Attorney
By:
Name: Jannette Goodall Contract Authorization:
Title: City Secretary
VENDOR:
Blackpoint IT Services, formerly
Agility Communications Group, LLC
By:
Name: April Fiori
Title: Account Manager
Date: 3/14/23
M&C: 20-0194 approved 3/24/2020
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Contract Renewal Page 2 of 2
BLACKPQ1NT
— IT Services
City of Fort Worth Water Dept.
Support Renewals 2023
Summary
3.10.23
BlackPoint IT Support Wrap (6/1/2023-5/31/2024)
Moves/Adds/Changes (MAC)
SIP Trunks - $55,547.43
Virsae (9/1/2023-8/31/2024)
Avaya Subscription (annual 9/1/2023-8/31/2024)3 year
Vuesion Support (11/1/22-10/31/23) Extended Hours
M-F 7am to 9pm and Sat 8am to 3pm
Total
$13,400.00
$94,239.00
$6,500.00
$12,438.00**
$69,613.00*
$196,190.00
Note: * this may change if unplanned Vuesion adds are placed prior to renewal
** are subject to change as qty counts may occur prior to renewal. This price is based on 3 Year
(paid annually) Avaya Subscription. If elect to do Traditional SA this will increase to approximately
$23K
20415 72"d Avenue South, Suite 210 • Kent, WA 98032 •• p: 206.575.9511 • f: 206.575.3128 • blackpoint-it.com
FoRT WoRn.
Routing and Transmittal Slip
Water
Department
DOCUMENT TITLE: Third Renewal of Blackpoint Technologies formerly Agility VSA for
Water Contact Center licensing and support
M&C: CPN: CSO: 53733-R3 DOC #:
TO:
Role
Initials
Jason Lyssy
Contract Compliance Manager
Rick Lisenbee
Sr. Water IT Manager
10
R1
April Fiori
vendor
Jan Hale
Water Deputy Director
;hl,
Chris Harder
Water Director
Taylor Paris
Assistant City Attorney
Dana Burghdoff
Assistant City Manager
Melissa Brunner
City Secretary intake
Jannette Goodall
City Secretary
Allison Tidwell
City Secretary posting
Rick Lisenbee
Accepter
April Fion
Vendor -recipient
Andrew Vieck
Sr. Tech Support Analyst
Needs to be notarized: ❑ YES x NO
Action Required:
❑ As Requested
❑ For Your Information
x Signature/Routing and/or Recording
❑ Comment
❑ File
FOR CMO USE ONLY: Routing to CSO x YES ❑ NO
EXPLANATION
Attached is the third renewal of the Vendor Services Agreement, CSC 53733, with Blackpoint
Technologies, formerly Agility Communications Group (Blackpoint). This agreement allows
Blackpoint to continue providing the maintenance, support, monitoring, and upgrades of the
AVAYA phone system (AVAYA), SIP trunks for Water phone traffic, the Vuesion Contact
Center Suite (Vuesion), and related technologies for the Water Contact Center.
The contract authorized $561,560.00 for the first year during the implementation of Vuesion, in
addition to the maintenance, support, monitoring, upgrading of AVAYA, and implementation of
the new SIP trunks. With the Vuesion implementation finished, subsequent years (up to four
renewals) are authorized for $196,190.00.
If you have questions or concerns, please call or email me.
Rick Lisenbee
Sr. Water IT Manager
Fort Worth Water Department
Phone: (817) 392-2515
Email: Richard. Lisenbeenfortworthtexas.gov