HomeMy WebLinkAboutContract 59138CSC No. 59138
Microsoft
Enterprise Update Statement
Enterprise Agreement Number 01 E73535
Enrollment Number 48218734
Company Name City of Fort Worth Water Department
Volume Licensing
In accordance with the terms of entity's Enterprise Agreement and Enrollment, a true -up order must be
submitted for each Enrollment's anniversary (including at Enrollment expiration and prior to any
renewal) to account for License quantity increases for:
a. Qualified Desktops/Devices or Qualified Users
b. Online Services (where permitted)
c. Previously ordered Additional Products
d. Products included in the Server and Cloud Enrollment or Enrollment for Core Infrastructure
e. Products included in the Enrollment for Application Platform. Products selected with the
three year true -up option must place the true -up order only upon enrollment expiration and
prior to renewal.
If entity has ordered any additional quantities since its last Enrollment anniversary, this annual true -up
order is still required. Entity must submit an Enterprise Update Statement for each anniversary when
there has been no increase in required License quantities as described above.
® In checking this box, entity confirms that under the above referenced Enrollment, there has been
no increase in the number of required Licenses not already ordered in a prior placed True Up
Orders. Entity understands that it is the responsibility of the entity to ensure that all licenses
installed are used according to the Enterprise Agreement and Enrollment referenced above.
Select applicable year for this Update statement: Year 2
applicable)Customer/Government Partner (as
Name of Entity*
City of Fort Worth Water Department
Signature*
Valerie Wash'ingLon (Mar29, 202312:47 CDT)
Printed Name* Valerie Washington
Printed Title* Assistant City Manager
Signature Date* Mar 29, 2023
* indicates required fields
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
EAU niversalUpdateStatement(WW)(ENG)(Ju12015) Page 1 of 1
CITY OF FORT WORTH INTERNAL ROUTING PROCESS:
Approval Recommended:
By:
Name
Title:
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Kevin Gunn
Director, IT Solutions
Approved as to Form and Legality
By:
Name: Taylor Paris
Title: Assistant City Attorney
Contract Authorization:
M&C: 22-0363
Approved: May 10, 2022
Form 1295: N/A
Contract Compliance Manager:
By signing I acknowledge that I am the person
responsible for the monitoring and administration
of this contract, including ensuring all
performance and reporting requirements.
By: Bobby L(Mar24, 202315:52 CDT)
Name: Bobby Lee
Title: Sr. IT Solutions Manager
City Secretary:
By:
Name:
Title:
Jannette Goodall
City Secretary
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OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
M&C Review
Page 1 of 2
ACITY COUNCIL AGEND
Create New From This M&C
Official site of the City of Fort Worth, Texas
FQRTWOR11t
141 -
REFERENCE **M&C 22- 13P AMEND MICROSOFT
DATE: 5/10/2022 NO.: 0363 LOG NAME: UNIFIED SUPPORT ITS
ADK
CODE: P TYPE: CONSENT PUBLIC NO
HEARING:
SUBJECT: (ALL) Authorize Execution of Microsoft Enterprises Services Work Order to Provide
Unified Enterprise Support Services Using a Cooperative Agreement in the Amount of
$129,189.50 for the First Year with Four One -Year Renewals in an Amount
of $145,000.00 for the Information Technology Solutions Department
RECOMMENDATION:
It is recommended that City Council authorize execution of Microsoft Enterprises Services Work Order
to provide Unified Enterprise Support Services using cooperative agreement Texas Department of
Information Resources DIR-CPO-4911 in the amount of $129,189.50 for the first year, with four one-
year renewals in an amount of $145,000.00 for the Information Technology Solutions Department.
DISCUSSION:
The Information Technology Solutions Department (ITS) began using Microsoft Technical Account
Manager (TAM) Premier Services April 1, 2018. Microsoft TAM Premier Services included support
account management, support assistance for all Microsoft products, problem resolution support, and
premier online services up to a specific number of support hours. This has been renewed annually
with Microsoft.
Microsoft discontinued TAM services and now offers Unified Enterprise Support Services, which will
include unlimited incident support and problem management, extended remote advisory services, and
proactive services. Proactive services are assessments and surveys, expert -led solution -specific
engagements for well-architected server migration, security, Microsoft Teams, business applications,
and analytics.
With the enhanced services provided by the Unified Enterprise Support Services agreement, ITS will
get dedicated support directly from Microsoft for all Microsoft products, incidents, new rollouts, critical
issues, outages, and security patching.
The cost for the first year of Unified Enterprise Support Services is $166,636.50 less a flex allowance
of $25,000.00 and a software assurance benefits allowance of $12,447.00, for a total cost of
$129,189.50. The 2023 support services renewal will include a flex allowance based on the
percentage of Microsoft licenses purchased by the City of Fort Worth. However, Microsoft is
discontinuing software assurance benefits so that allowance will not be a part of the 2023 renewal. A
budgetary projection for the 2023 renewal is approximately $145,000.00.
Funding is budgeted in the Consultant and Other Professional Services account of the ITS Platform
Technologies General Fund.
AGREEMENT TERM: Upon City Council's approval, the term will become effective and expire
November 15, 2022.
RENEWAL TERMS: Approval of this Mayor & Council Communication includes options to renew
Unified Enterprise Support Services annually at a cost of approximately $145,000.00, for four
additional one-year terms, with a final expiration date of November 15, 2026. The renewals do not
require specific City Council approval as long as sufficient funds have been appropriated.
http://apps.cfwnet.org/council_packet/mc review.asp?ID=29916&councildate=5/10/2022 3/24/2023
M&C Review
Page 2 of 2
ADMINISTRATIVE CHANGE ORDER: An administrative change order or increase may be made by
the City Manager up to the amount allowed by relevant law and Fort Worth City Code and does not
require specific City Council approval as long as sufficient funds have been appropriated.
FISCAL INFORMATION/CERTIFICATION:
The Director of Finance certifies that funds are available in the current operating budget, as previously
appropriated, in the General Fund for IT Solutions Department to support the approval of the above
recommendation. Prior to an expenditure being made, the IT Solutions Department has the
responsibility to validate the availability of funds.
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Submitted for City Manager's Office by.
Originating Department Head:
Additional Information Contact:
ATTACHMENTS
Reginald Zeno (8517)
Valerie Washington (6192)
Anthony Rousseau (8338)
Kevin Gunn (2015)
Cynthia Garcia (8525)
Ashley Kadva (2047)
13P AMEND MICROSOFT UNIFIED SUPPORT ITS ADK.docx (CFW Internal)
FID Table Microsoft Unified Enterprise.xlsx (CFW Internal)
SAMs.PNG (CFW Internal)
http://apps.cfwnet.org/council_packet/mc review.asp?ID=29916&councildate=5/10/2022 3/24/2023