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HomeMy WebLinkAboutContract 44646-A1CITY SECRETARY CONTRACT NO. �a�i-� ' A I AMENDMENT NO. 1 TO CITY SECRETARY CONTRACT NO. 44646 SYSTEM PURCHASE AGREEMENT BETWEEN CITY OF FORT WORTH AND MOTOROLA SOLUTIONS INC. This Amendment No. 1("Amendment") to City Secretary Contract No. 44646 System Purchase Agreement ("Agreement"), is made and entered into by and between the City of Fort Worth (the "City"), a home rule municipal corporation situated in portions of Tarrant, Denton, and Wise Counties, Texas acting by and through Susan Alanis, its duly authorized Assistant City Manager, and Motorola Solutions, Inc., ("Consultant"), acting by and through Michael Duke its duly authorized Territory Services Director, collectively referred to as the "Parties." RECITALS The following provisions are true and correct and form the basis of this Amendment: WHEREAS, on or about July 24, 2013, the parties entered into a System Purchase Agreement ("Agreement") to purchase radio communications equipment and services. The Agreement is a public document on file in the City's Secretary Office and referenced as City Secretary Contract No. ("CSC") 44646; and WHEREAS, the Parties wish to amend the agreement to incorporate changes agreed to during the Design Review and in accordance with the Agreement, to modify the system description, statement of work, project schedule, and other items as deemed necessary and agreed to by the Parties. NOW, THEREFORE, for good and valuable consideration, the receipt and adequacy of which are hereby acknowledged, the City and Consultant agree as follows: 1. The agreement shall be modified to incorporate changes agreed by the Parties during the design Review set forth herein and in the following Change Order 1, which is attached hereto or incorporated by reference and hereby made a part of this Agreement. The agreed changes include replacing in their entirety the original System Description, Statement of Work, and Project Schedule with the following documents: 1. Change Order 1 Section 1 System Description 2. Change Order 1 Section 2 System Drawings 3. Change Order 1 Section 3 Equipment List 4. Change Order 1 Section 4 Acceptance Test Plan 5. Change Order 1 Section 5 Statement of Work CFW / MOTOROLA Amendment No.1 to CSC No. 44646 Page 1 I�E.C�I�l�� .l�N � 3 �C11� ;; ° �-�-�= , � �P�ICI��. RECOidD G �0'TY ��CR�T��tV � f�i'. �111"�R'6"6�N, '�"�( � 6. Change Order 1 Section 6 Project Schedule The agreed changes also include the addition of the following new document: 7. Change Order 1 Section 6, Addendum A— BGA Questions and Answers 2. All other provisions of the Agreement that are not expressly amended herein shall remain in full force and effect. Executed on this the � day of �, , 2014. / � CITY OF FORT WORTH: - -� _� � B: � ;�:�C y ��. Susa) Alanis �A�s�ant City Manager Date: , ' vl ATTEST: : Mar City APPROVED AS TO FORM AND LE MOTOROLA SOLUTIONS, INC.: By: _'��l'1 t ��. t',��; .r' ;�,`�� G �-� r 11�1i hael Duke Territory Services Director Date: �� � � � ��= �' �i `Y� te��6� � � � �� b �g �� �� �� ° � k �X �'°�o�o�o°"� ,� � _ �`�-� ��� ���('�a`�'�zr,��� '�Y� -- aleshi -Farmer - -- Senior Assistant City Attorney Contract Authorization: M&C G26278 Date Approved: June 4, 2013 CFW / MOTOROLA Amendment No.1 to CSC No. 44646 Page 2 ; _ _ _ _ __ _� c ,%�@���4L �E�ORD � ���'6'lf �E�I�ET,ARV ��i; �i". bVC�R1f�#� �X 2- QMCiTOR��A S��LI�I�IVS �hange �Pdep Plo. 1 � �' '; � _-: '' �ate: October 25, 2013 �Poj�ct NaPne: Fort Worih DSft Project - TX-131109� Custorrr�r IVaene: City of Fort Wor#h CustameP �Pojeet Wlgp: Alan Girton ihe purpase of this Change Ordee is to: 7he purpose is to update specific sections of ihe project documenfis after the Design Review. Updated documents replace, in their en4ire4y, Qhe following sections of the contract (dated Ociober 25, 2013 in the fiooter of the aftached combined F'DF document): 1. Section 1 System Description 2. Section 2 Sysfem Drawings 3. Section 3 Equipment List 4. Section 4 Acceptanc� iest Plan 5. Section 5 Statement of Work — removed references to staging, removed certain �ori Worth responsibilities, etc. 6. Section 6 Project Schedul� The following is also added with this Change Order: 1. Addendum A—�GA Quesfions and Answers _ Contract # Citv of Fort Worth: ^�� c5 C y�j � y L Contract Date: 7/24/2013 Nlotorola Solutions Contract: 88741 In accordance with the terms and conditions of the contract identified above between ihe City of Forf Worth and Motorola Solutions, Inc., the following changes are approved: Contract Price Adiusiments Original Contrac4 Value: � $9�2,254 Previous Change Order amounts for Change Order numbers � �, � through � N/A L" This Change Order: No pricing adjustment New ConiracY Value: $952,254 Original Completion Daie: � 11/4/2013 Current Comple4ion �ate prior to this Change Order: 11/4/2013 New Complefion Date; NIA Chan�es to Sys�ern Purehase Agreement (SPA) Provisions: 'There are no change� to the System Purchase Agreemeni (SPA) Provisions with this change order. Chang�s bn �quiprv�eni: The equipment changes are in the new Section 3 Equipment Lis4 Fort Worth DSR PrOj�Ct Page 1 of 2 QMOTOROLA SOLUTIONS Changes in Services: Services changes are identified in the Order. le are Pricing Changes: The Price of the contract is not altered Order. There are no Warranty changes with this Change Order. Customer Responsibilities: Customer Responsibility changes are identifled in Change Order. Payment Schedule Changes: There are no Payment Schedule Changes with this Cha 5 Statement of Work provided with this Unless amended above, all other terms and conditions of the Contract shall remain in full force. If there are any inconsistencies between the provisions of this Change Order and the provisions of the Contract, the provisions of the Change Order will prevail. Reviewed by: Date: �` �� M to la S G' ect M ager Reviewed by: ^ Date: � /7 1 '`� City of Fo o Project Manager CHANGE ORDER Statement of Work provided with this updated Section 6 Project Schedule provided with FOtt Worth DSR ProjeCt Page 2 of 2 SE'CTION 1 ' • • , 1l�I 1.1.1 SCOPE OF DESIGN The pui•pose of this design is to add Dynamic System Resiliency to the City of Fort Worth System, for City of Fort Worth users. The Dynamic System Resilience (DSR) featul•e will automatically maintain critical radio system communications in the event of a catastrophic failure of a master site. Using DSR assures that the City of Forth Woi�th system will remain active, with no loss of features at your most critical time of need, thus maintaining strategic communications throughout your organization and preserving the safety of the members of your organization. During such a failure, DSR maintains full system functionality including network management features and core component redundancy. The City of Fort Worth system with this DSR offering would consist of two geographically separated master control sites. These two sites would be: 1) The existing City of Foi�t Worth Master Site located at Eagle Mountain; and 2) A City of Foi�t Wot�th DSR Master Site located at the Irving Criminal Justice Center (CJC) building. This would allow all City of Foi�t Worth Radio Frequency (RF) and remote dispatch sites to have communications capability to both master sites. The two master sites communicate with each other, exchanging voice and cont�•ol h•affic, and health and management information. Each site contains a redundant pair of zone controllers, their associated management servers, and redundant paiis of networking equipment. Shared DSR Equipment The Foi�t Woi�th DSR Master Site at Irving CJC leverages cei�tain City of Irving Master Site components including Core and CEN equipment. However, the sharing also occurs in Foi�t Wot•th where the City of Iiving is leveraging the same components at the Fort Woi�th Eagle Mountain Master Site. Shared equipment elements are listed below: • The Gateway Routers • The Core LAN Switches • The User Configuration Server (UCS). In an Interzone System with two zones like Fort Worth and Irving, both zones have UCS' that will be used. There is a UCS at the CFW Eagle Mountain site and a UCS at the Irving CJC site. Only one UCS will be used at any given time, but each will back up the other in the case of a failure. This is not automatic and would requii•e user intei•vention to perform the switch. • The GGSN • The Customer Enterprise Netwol•k (CEN) Firewall, DMZ and PN Router City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disciosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Decription 1-1 1.1.2 DSR Operation In oi•der for an RF site, simulcast pi•ime site or dispatch site to take advantage of DSR opei•ation, the site must be equipped with dual (redundant) site links. One site link would connect to the main Fort Woi�th master site and the second site link would connect to the DSR master site. ISSI Operation Note that the City of Fort Worth's Inter-Subsystem Interface (ISSI) gateway will not be functional when operating on the DSR master site. This is because the City of Fort Worth's ISSL 1 gateway does not support DSR operation. The City's current ISSI.1 gateway will continue to operate normally as long as the City is on the main master site at Eagle Mountain and operating off of either Zone Controller (ZC 1 or ZC2). In the unlikely event the City would need to switch to the DSR master site, using Zone Controllers at the Irving site (ZC3 or ZC4); the ISSI.1 gateway will not be functional while operating on the DSR master site. Should the City determine ISSI functionality is required when operating on the DSR mastei• site, the ISSI.1 gateway can be upgraded to the ISSI 8000 gateway? The ISSI 8000 gateway suppoi�ts DSR operation for system releases 7.13 or higher. Additionally, an ISSI 8000 gateway would also be required at the DSR master site location. This proposal does not include an upgrade to the City's current ISSL 1 gateway. Dual Site Links Fort Worth System users will require dual link equipment to share in the benefit of DSR It is not a requir•ement to implement dual links on all sites to use DSR on a system. However sites not using dual links will be in site trunking should the main Master Site fail as they are today. Sites with single links will be activated as DSR capable but not equipped sites. This will allow for rolling system controllers to the DSR Master Site during system upgrades and updates. These sites will continue to operate not•mally under these conditions. Sites with single links will not have access to DSR Master Site therefore: — RF Sites will go into Site Trunking under conditions of a catastrophic failure of the main Master Site. — MCC 7500 Sites with Single Site links would be required to dispatch on the P25 system via a secondary means such as control stations during conditions with a catastrophic failure of the main Master Site. — The P25 system in use today has some users with single site links, and MCC 7500 sites with single links, an example of this would be Johnson County. These users need to upgrade to dual site links to gain benefit fi•om DSR. All non-Fort Woi�th users having dual links for their sites and dispatch locations must re-route one of the two links to the DSR Mastei• Site to gain benefit of DSR operation. These other system useis if they desired could direct both dual links from an RF or dispatch site to the Foi�t Woi•th Master only. If this wei•e done however they would lose the DSR functionality on these sites and dispatch centei•s. Network Management Soine City of Fort Worth features on the main Master Site will not function during the time the system is switched to the DSR Master site. For instance, the DSR only has CEN back up links to the downtown Data Center so this is the only site that will be able to do CEN functions when on the DSR Master. Also there is no back up PN Server, and you will not get other functions down that pipe if thei•e is no server associated with them in the DSR CEN. So, things like ATIA stream etc. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Decription 1-2 will not work so even though the data pipe is available the only DSR function that will function fi•om the DSR would be the ICMF Server and KMF Client at the Data Center. • The City of Foi�t Woi�th has a Network Management site and a MCC 7500 site at the Radio Shop. These will function normally as long as the system is using the Eagle Mountain Master Site. In the case of a catastrophic failure of the Eagle Mountain Mastei• the MCC 7500 Console and NM terminal at this site will cease to operate at this location. • The Network Management terminals located at Eagle Mountain will cease to function in the case of a catasti•ophic failure of the Eagle Mountain Master. • Any Network Management terminal co-located with a dispatch center will operate normally. — The Network Management terminal located at the Data Center is technically connected to the dispatch routers at the Alternate PSAP location and therefore will opei•ate noi•mally, once the Network Management Services however would not operate until these services are activated through manual enhy to activate on the DSR Master. — The Network Management terminals at all other locations in the City would cease to operate. CEN and Data operation • Since all CEN connectivity is thi•ough the Master Site, all CEN activity such as OTAP— Inform etc, will not be available through the system during times of catastrophic failure of Eagle Mountain. • OTAP will continue to work as long as 1) PN Server is alive; 2) As connectivity is still available to the DSR site. However in the case of catastrophic failure of the main master site only the KMF will work on the DSR Master — therefore OTAP will not work. • OTAR is a KMF function and therefore will work with the DSR Master. Note the ICMF server and one Client will be located at the City Data Center. Therefore the only access to KMF (OTAR) functions in DSR conditions will be available through the KMF Client located at the Data Center. • The City of Fort Woi�th will supply Fii•ewall poi�ts on their Firewall located at the City of Fort Worth Alternate PSAP/Data Center location. The CEN connection for the ICMF Server and Client that comes fi•om the City of Irving CJC CEN will pass through this Firewall to provide protection for the City of Foi�t Wot�th network. • The CEN OTAP terminal could be used at the Data Center only if the conditions below were satisfied — This would require that the person using that terminal knew the radio IP to reprogram the radio in the field—this is because the PN server is located at Eagle Mountain. — OTAP at Data Center both client and server would continue to operate—may require some manual keyboard intei•vention to do this. — This would require a router for this functionality be placed at both Irving DSR site and at Data Center and interconnected via either T1 or LAN connectivity. The new i•outer would be plugged into the CEN switch at the datacenter so that site would have connectivity to both Mastei• sites. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disciosure of this proposai is subject to the restrictions on the cover page. Motorola Solutions Confidential Resfricted System Decription 1-3 Design Assumptions 1.2 1.2.1 The following design assumptions wei•e considei•ed when determining the equipment for this project: • The City of Irving will establish their Master Site, in Irving and their DSR Mastei• Site at the Fort Worth Eagle Mountain location before this equipment is installed. • The City of Foi�t Woi�th and Ii•ving systems will be at the same system release and connected with an inter-zone tink when DSR for the City of Foi�t Worth is purchased and implemented. • Complete DSR functionality depends on Dual link sites. • The City of Fort Worth 6-site two layer system, the two MCC 7500 dispatch locations and the ASR site in Roanoke have dual links. • The City of Foi�t Woi�th will be responsible for providing a single T I connectivity to the City of Irving master site location fi•om each prime site, each ASR site and fi•om each MCC 7500 dispatch location. • One of the two dual links will fi•om each prime site, MCC 7500 dispatch site, and the ASR site will be disconnected fi•om the cur•rent master site and rerouted thi•ough T1 connectivity to the Foi�t Worth DSR master site (in Irving). • These sites will continue to operate normally should the system be forced to switch to the DSR Master Site. • The City of Fort Worth is in the process of implementing MCC 7500 equipment for all of its dispatch. This project assumes that this process has been completed. • Gold Elite sites remaining on the Fort Worth Zone will not have DSR capability. Gold Elite Console connectivity is through an AEB located at Eagle Mountain and is not available through DSR. • This implementation will take place after the City of Fort Worth and its Customers have migrated fi�om the Gold Elite dispatch console platform to the MCC 7500 dispatch console platform. Motorola understands that Medstar may be a possible exception. In the event that Medstar has not upgraded to MCC 7500 dispatch consoles then direct wireline console connectivity will not be available for Medstar when the system is operating on the DSR master site. In which case, Medstar would have to revert to control station dispatch or other means when the DSR master site is activated. DESIGN REQUIREMENTS City of Fort Worth and its Customers DSR implementation for the City of Fort Worth would require the rerouting of some of the T1 links fi•om the Eagle Mountain master site to the City of Irving master site. These links will be connected to the City of Fort Wol•th i•elay panel located thei•e. Essentially this means that all cui•rent dual links foi• the City of Fort Worth System will be split in hal£ One half remaining at Eagle Mountain and the other half going to the DSR master located in Irving. city of Fort wortn Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Decription 1-4 ��_ � I ���r I � �, �) I �— — — m���c� � � �) �) �) � (I ���) — JI m vw u�u srz m cnr ou �u.mx � pt an ar nv�Na) Figure 1-1: Typical Dual Link Site Biock Diagram The typical dual link site is shown in Figure 1-1. As configured today both links mai•ked "To CFW Master Site" and "To CFW DSR Master Site (At City of Irving) go to the Master Site at Eagle Mountain. As pat�t of the implementation of DSR, the redundant link will be sevei•ed fi•om the master site at Eagle Mountain and redirected to the DSR master. This means that the current core routers and their associated ports on the relay panels will need to be remapped to single links, requiring reprogramming of the core routers at Eagle Mountain for the new operation. Motorola Solutions will work with the City to carefully plan this reprogramming at Eagle Mountain during the implementation process. This move of links will require that the City of Fort Worth and its customers with dual links retask the redundant Tls and change their final demarcation point fi•om the RF site, RF simulcast prime site, or Dispatch location to the Irving location containing the DSR master. Both links are logically tied to the active zone controller during noi7nal operation. The primaiy link travels through the link directly connected to the active core and the backup link routes through the inactive core network and through the interzone link back to the active core. Upon a primaiy link failure, connectivity will be maintained through the backup link, though physically connected to the inactive core, as it will be logically connected to the active core through the network. For the City of Fort Worth sites this would mean that: A redundant site link fi•om the Eagle Mountain Prime site woulcl have to redirected to terminate at the DSR Master site. It would be the i•esponsibility of the City of Foi•t Wol•th to i•econfigure theii• T1 plan foi• the microwave, and oi• provide a physical T1 to make the connection fi•om Eagle Mountain Pi•itne site to the DSR site. A redundant site link fi•om the Rolling Hills Prime site would have to redirected to terminate at the DSR Master site. It would be the responsibility of the City of Foi•t Woi•th to reconiigure their T1 plan for the microwave, and ol• pl•ovide a physical T1 to malce the connection fi•oln Rolling Hills Prime site to the DSR site. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disciosure of this proposal is subject to the restrictions on the cover page. Moforola Solutions Confidential Restricted System Decription 1-5 � ROLLING FiILLS PRIME SITE � SIMULCAST SUBSYSTEM • A redundant site link fi•om the ASR site at Roanoke would have to redirected to terminate at the DSR Master site. It would be the responsibility of the City of Fort Worth to provide a physical T1 to make the connection fi•om Roanoke site to the DSR site. • Two redundant site links fi•om the Bolt Street Dispatch site would have to redirected to terminate at the DSR Mastei• site. It would be the responsibility of the City of Fort Worth to reconfigure their T 1 plan for the microwave, and or provide a physical T 1 s to make the connection fi•om the Bolt Sn•eet Dispatch site to the DSR site. • Two redundant site links fi•om the Alternate PSAP Dispatch site would have to redirected to terminate at the DSR Master site. It would be the responsibility of the City of Fort Worth to reconfigure their T 1 plan for the microwave, and or provide a physical T 1 s to make the connection fi•om the Alternate PSAP Dispatch site to the DSR site. • The console site at the Radio Shop and the Network Management terminals curi•ently connected to the Eagle Mountain site would i•emain on their current links. These ar•e single site links and will cease to function in the case of a catastrophic failure of the Eagle Mountain site. • The prime site at Eagle Mountain would no longer operate in the case of a catastrophic failure at that site since it is co-located with the Master Site. However if just the Master Site at that physical location is no longer available the Prime Site will be redirected to the redundant link and continue to operate when the DSR master is in control of the system. • In cases where there are dual links to a RF site or dispatch center and the main link is dit•ected to the Eagle Mountain Main Master Site, and the redundant link is directed to the DSR Master Site located at Irving CJC: Both links are logically tied to the active zone controller during normal operation. The primary link travels through the link directly connected to the active core and the backup link routes through the inactive core network and through the interzone link back to the active core. Upon a primaty link failure, connectivity will be maintained through the backup link, though physically connected to the inactive core, as it will be logically connected to the active core through the network. • Since the design does provide redundant CEN operation for the Data Center location, the City of Foi�t Woi�th will be responsible for providing one T1 link between the Data Center and the DSR Master Site. • Other system users such as NETCO and Mansfield that have dual links to their console, and RF sites would need to redirect the redundant T1 links to the DSR Master Site. The City of Fort Worth will need to work with these agencies for the provision of the i•equired TI linlcs to the DSR Master Site. • All single link sites are only connected to the Master Site at Eagle Mountain, should a catastrophic failure take place at the Eagle Mountain Mastei• Site theii• site links would be severed and they would revert to site trunking for those RF sites, and would need to use backup consolettes or other means for dispatch. At all dispatch, Prime Site, and RF site locations where Tls have been redirected, the City of Fort Worth and its customers are responsible for providing proper T 1 surge suppression at the entrance of the building. • Fui•ther at the DSR location the physical T1 s redirected to this location require TI surge suppression at the entrance of the building, and this surge suppression must be provided by the City of Fort Woi�th and its customers. • All Tls pi•ovided by the City of Fort Woi•th and its customers must meet the T1 link specifications. These specifications are provided later in this document. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Decription 1-6 1.2.2 1.2.3 Motorola Solutions Requirements Motoi•ola Solutions will be responsible for the installation of the additional hai•dware and softwai•e i•equired at both the newly established DSR location, and softwai•e and configuration changes and upgrades at the existing Eagle Mountain Master site. • Motorola Solutions will test all links provided by the City of Fort Worth and its customers. • Motorola Solutions will make the necessaiy cross-connects between the City of Foi�t Worth and its customers routers and switches to the T1 s provided by the City and its customers at the demarcation location at each site. • Motorola Solutions will coordinate with the City of Fort Worth and its customeis to insure that any downtime or system outage necessary due to reprogramming of the Master Site will be kept at a minimum, and that back up procedures, and mitigations of risks are understood by all customei•s and the system cutovers are planned. ■ It should be noted that during the cut-over process: The reconfiguration requires the "rolling over" of the system controllei•s at Eagle Mountain. The system will complete a full switch within a minute for a fully configured system. In smallet• systems, this time will be closer to 15 to 20 seconds. During this time, the RF sites will enter site ttvnking and data functionality will be down. Field users will be able to communicate normally during this time in the site trunking mode, and dispatch positions will need to use backup procedures for communicating with field units. ■ Further the DSR implementation involves reloading the existing GAS servers with DSR flag enabled. This can be done a server at a time but it will involve switching zone controllers as well. So site trunking impact would occur during a ZC switch. Network Mangement impact (Zone Watch etc) will be the time it takes to reload the servers over a period of 4-Shrs each. So network management functions associated with each GAS server will be down for that 4-5 hr period the server is being loaded. This system will continue operate normally. ■ Also the new network configuration files need to be deployed, and dual site links need to be configured. This coniiguration upload may also cause a site to enter site trunking for less than a minute. ■ Lastly the CEN functions will not be available during CEN router and switch reconfiguration. • Motorola Solutions will provide modifications to any required system drawings for this modification. • Motorola Solutions in conjunction with the City of Foi�t Worth will develop a site by site cutover plan and system upgrade plan for the City of Foi�t Worth Master Site. • Motorola Solutions will provide interconnection fi•om the Star-line powei• system at the Irving Master Site location to the OP820 power strips located in the cabinets. • Motorola Solutions will be responsible for the racking and stacking of equipment and for the provision of inner-cabinet cabling at the DSR prime site. • Functional ATP in the field will provide demonstration the demonstration of DSR functionality foi• acceptance purposes. • Possible ATP tests on DSR will be reviewed and modified at the Customer Design Review post contract to detei•mine which tests will be perfol•med since this modification is taking place on a live system. Power Requirements The City of Foii Woi•th DSR will be located at the City of Irving Mastet• Site location. It is assumed that the City of Ii•ving and the City of Fort Worth have come to agreement that the City of Irving will supply the additional rack space and UPS power requirements for the City of Fort Worth DSR at that City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola So/utions Confidential Restricted System Decription 1-7 location. Therefore this pi•oposal includes no additional equipment for Generatoi• oi• UPS backup at the City of Ii•ving location and that the two cabinets requii•ed for the DSR for Fort Worth will have dedicated floor space and environmental considerations at the City of Irving site. Table 1-1 outlines the additional powel• i•equii•ements for the DSR Master foi• Fort Worth at the Irving location. Table 1-1: DSR Power Requirements � � e . . • •. �• Core Backhaul Switches 2 1 2 41 82 142 284 CEN LAN Switch 1 1 1 41 41 142 142 Border Router 1 1 1 60 60 273 273 Packet Data Gateway 1 2 2 325 325 1110 1110 Core Router 6 1 2 60 120 273 546 Zone/System Server 3 2 8 650 2600 2218 8872 NAS 1 2 2 145 145 501 501 Virtual Server 2 2 2 325 325 1110 1110 NM Client 1 1 1 134 134 456 456 KVM W/Pull Out Monitor 1 2 2 72 72 246 246 SDM3000 1 1 1 20 20 68 68 City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricfed System Decription 1-8 1.2.4 T1 Specifications and Requirements City of Fort Worth and its customers Responsibilities Provide minimum requirements for T1 site links. Requirements are listed in Table 1-2. Table 1-2: Requirements Bit Error Rate—BER 1 x 10 � Stratum Level 2 or Better Max. Delay 5 milliseconds (ms) Availability 99.999 % Line Coding B8ZS (bit 8 zero substitution) Signaling Clear Channel Compression None Framing ESF (extended super frame) Pulse Amplitude 0 dBdsx (3.OV +/- 0.3V or 6V P-P) Dry or Wet Dry, No voltage (-48 VDC or other) Present City of Fort Worth Responsibilities The City of Fort Worth is responsible for providing the numbers of T1 links that meet Motorola site link specifications as described in Table 1-2. Table 1-2: Required T1 links to be provided by the City of Fort Worth Motorola Solutions has assumed that the City of Fort Worth system customers will want to have DSR backup if they have dual link site, and console links. The City of Fort Worth must work with its customers to determine if this is the case. The following section assumes that this is ti•ue, and that the site links discussed below is complete. Should additional systems be added to the Fort Worth system befoi•e the implementation of this project revision of the proposal, and the following information will be needed. The City of Fort Worth Customer ai•e responsible for providing the nuinbers of T1 links that meet Motoi•ola site link specifications as described in Table 1-3. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Decription 1-9 City of Fort Worth Customers Responsibilities Table 1-3: Required T1 links to be provided by the City of Fort Worth Customers -� '• •• e Colleyville (NETCO PRIME) CFW DSR Master 1 Dispatch Location 1(NETCO) CFW DSR Master 1 Dispatch Location 2(NETCO) CFW DSR Master 1 Dispatch Location 3(NETCO) CFW DSR Master 1 Dispatch Location 4 CFW DSR Master 1 Alternate PSAP CFW DSR Master 1 Heritage RF Site (Mansfield) CFW DSR Master 1 Heritage Dispatch Site CFW DSR Master 1 (Mansfield) Tarrant County SO Dispatch CFW DSR Master 1 Tarrant County College CFW DSR Master 1 Dispatch North Richiand Hills Dispatch CFW DSR Master 1 Ft Worth "T" Dispatch CFW DSR Master 1 Tota I 12 City of Fort Worth and other customer non-redundant links • As noted earlier the City of Fort Worth has one CEN location that will be backed up by a redundant CEN link to the DSR Master. This is the Data Center Location. All other City of Fort Worth links other than the ones mentioned in Table 1-2 will cease to function during a catastrophic failure of the Eagle Mountain Master site. • The City of Forest Hills is a single link dispatch system and this site will not be available through DSR. • The City of Mansfield CEN network has a single link to the Eagle Mountain site; it will cease to function during catastrophic failure of the Eagle Mountain Master site. • Although MedStar has dual links to their dispatch locations—currently their dispatch will be done initially through Gold Elite connectivity, this connectivity does not connect to the DSR and these consoles would have to revert to back-up consolette operation in the case of a catastrophic failure of the Eagle Mountain site. • All of the site links, and dispatch links in the Johnson county system are single site links, and these sites would revert to site trunking and backup consolette dispatch during a catastrophic failure ofthe Eagle Mountain Master Site. The Customer Design Review and further discussions of scope will help determine the exact number and type of T 1 s needed for this system. The bandwidth i•equired to the two dispatch centers has not been calculated and will depend on the total number of talkgroups, amount of audio traffic to be recorded by the MCE system, and system usage questions that will be resolved during the Design Review. The above values are estimation. The site link for Aledo will be discussed with the City to determine how it will be intei•connected. The City of Foi�t Woi�th is responsible foi• pi•ovision of T 1 s and bandwidth necessary at these sites. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disciosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Decripfion 1-10 �� �� Motoi•ola Solutions is pleased to present this Firm Fixed Proposal to the City of Fort Worth for DSR. The design is based on assumptions. Any changes in these assurnptions and additional requirements for DSR functionality would i•equire additional discussions. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Moto�ola Solutions Confidential Resfricted System Decription 1-11 SECTION 2 The System drawings are included on the following pages. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted System Drawings 2-1 City of Fort Worih Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restnctions on the cover page. � Molorola Solutions Confidential Restncted System Diawings 2-1 �n� �.�,:�n�� ; .�., �--------------------- ----.--- ---. — ,----------------- co,� :c.""i ia�r.'�� �. ni.`±'ao �o"�, � ASTRO. l5_ \l1STP:l2...SITF . i �, .u,. �,E. x w e*i �n w� i i �i i i ------� i i i �w i i i i uuu� �uUul-�� ' _ t i i i i__--________�_�______�___��_�__�������_���________________________J � �________________________________________�_--__�__--_-_-_-_-__--__1 h5TR0 25 BACKLIP 1fASTER SITE i 'i � �I �iM i m.d �. , i K�n a� os, i ■ uvrz _ i rma ze.� sr.wa __..'!.''.°�. 'urOo�u� wff'° t�t sw.w Y� I i :pM1r "' � -- , T_ - � . ..::.._ " .. � ... .. �U���� U���� i i i � i i Cily of Fort Worth October 25, 2013 Dynamic System Resiliency (DSR) Use or disclosure of this proposal is subject to the restrictions on the cover page. � Motorola Solutions Con�dential Restnc�ed System Drawings 2-2 SECTION 3 , " � !� • ! - � • 1 SQM01SUM0201 DYNAMIC SYSTEM RESILIENCE A7.9 1 CA01511AA ADD: DSR VOICE 1 CA01512AA ADD: DSR DATA 1 CA01723AA ADD: BASELINE BACK UP 1 CA01414AD ADD: 7.11 ZC/NM HW 25-100 SITES 1 CA01720AA ADD: ANTI-VIRUS SERVICE SERVERS 99 CA01588AA ADD: ANTI-VIRUS SERVICE 1 CA01784AA ADD: STORAGE DEVICE 1 CA01771AA ADD: DUAL COMMON PLATFORM HARDWARE 1 CA01471AA ADD: WINDOWS SUPPLEMENTAL TRANS CON 1 DLN6692 HP LASERJET PRINTER CP3525DN 110V 1 TT2565 NM Z420 HIGH TIER WIN7-IE9 64BIT 1 T7702 ASTRO 7.11 CLIENT APPLICATION SOFTW 1 DDN8325 17" LCD DRAWER W/ KEYBOARD & MOUSE, 6 DQKVMCABLE15FT 15 FT KVM CABLE - 26-15-51213 1 DDN9748 19 INCH BLACK SHELF 1 TT04523AA RAS ACE SERVER 5 DDN8653 RSA 5 YEAR HARD TOKEN SOLD ONLY IN 1 T7449 WINDOWS SUPPLEMENTAL TRANS CONFIG 1 CLN1856 2610-24 ETHERNET SWITCH 1 ST6000 S6000 MNR MULTI-PROTOCOL ROUTER 1 ST6017B S6000 4 PORT ULTRAWAN II MODULE 1 ST6000 S6000 MNR MULTI-PROTOCOL ROUTER 1 ST6017B S6000 4 PORT ULTRAWAN II MODULE 1 SQM01SUM0197 PACKET DATA GATEWAY RACKMOUNT SERV 1 CA01494AA ADD: PDG DSR SOFTWARE IV&D 3 ST6202 SRC 24 PORT T1/E1 EXP II 2 DQTG1153242 84" 600 X 900 FULLY ADJUSTABLE EIA- 4 DSOP820B PDU, 120V HARDWIRE 8 20A OUT�ET P 4 DS1101378 RACK MT ADAPTER PLATE, 19 IN FOR DS 1 DSCPX1101986 SPD, RJ-45 CONNECTED 16 LINE T1/E 1 SQM01SUM0211 MOSCAD NFM VIRTUALAPPLIANCE 1 F4528 GMC PER DEVICE SW LICENSES 1 VA00363 GMC SW LIC PER GMC IN DSR ZONE City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Equipment List 3-1 City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricied Equipment List 3-2 SE�TION 4 ACCEPTANCE TEST PLAN Dynamic System Resilience Automatic Registration Server (Presence Notifier) Registration 1. DESCRIPTION This test shows that in the event of a Primary Core Packet Data Gateway failure, the (ARS) will continue to operate using the backup mechanism available with Dynamic System Resilience (DSR) to reach its Presence clients. Note: This test applies to IV&D only. SETUP RADIO-1 - TALKGROUP 1 RADIO-1 - SITE - SITE 1 Packet Data Gateway 1: Active Packet Data Gateway 2: Standby 2. TEST Step 1. Register with Automatic Registration Server (ARS). Step 2. Disconnect the Ethernet links of the Packet Data Router and Radio Network Gateway in the Primary Core. Step 3. Observe that both the Unified Event Managers lost communication with Packet Data Gateway 1. Step 4. Observe, in both the Unified Event Managers, that Packet Data Gateway 2's Redundancy state becomes `Active'. Step 5. Observe, in both the Unified Event Managers, the Link Status of the Packet Data Gateway's common managed links transition through various states to `Up'. Step 6. Observe that RADIO-1 automatically context activates. Step 7. Verify that RADIO-1 re-registers with the ARS. VERSION #1.010 Pass Fail City of Fort Worth Dynamic System Resiliency (DSR) QMotorola Solutions Confidential Restricted October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Acceptance Test Plan 4-1 D'ynamic System Resilience Dual T1/E1 Link Console Site Router Failure 1. DESCRIPTION This test will demonstrate that in the event of a failure of the Console Site Router which has a physical T1/E1 link to the Primary Core, in a dual site router configuration, the other Console Site Router takes over by routing packets through the Backup Core to the Primary Core. The Site Control Paths are unaffected by the failure. SETUP RADIO-1 - TALKGROUP 1 CONSOLE-1 - CONSITE-1 - TALKGROUP 1 CONSOLE-2 — CONSITE-1 - TALKGROUP 1 Zone Controller 1: Active Zone Controller 2: Standby Zone Controller 3 : Standby Zone Controller 4 : Standby VERSION #1.020 2. TEST Step 1. Initiate a Talkgroup call from CONSOLE-1 Verify the call is received by CONSOLE-2 and RADIO-1. Step 2 Step 3 Pull the power cord to Console Site Router 1. Observe, in both Unified Event Managers, that Console Site Router 1 has failed. Step 4. Verify, via the Unified Event Manager (e.g. in the Primary Core), that Zone Controllers 1 and 2, and the Consoles in the site are unaffected by the Console Site Router outage. Step 5. Initiate a Talkgroup call from CONSOLE-1 on TALKGROUP 1. Verify the call is received by CONSOLE-2 and RADIO-1. Step 6 Step 7 Plug the power cord back in to Console Site Router 1. Verify Console Site Router 1 returns to service in both Unified Event Managers. Pass Fail City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. QMotorola Solutions Confidential Restricted Acceptance Test Plan 4-2 Dynamic System Resilience Dual T1/E1 Link RF Site Router Failure 1. DESCRIPTION This test will demonstrate that in the event of a failure of the RF Site Router which has a physical T1/E1 link to the Primary Core, in a dual site router configuration, the other RF Site Router takes over by routing packets through the Backup Core to the Primary Core. The Site Control Paths are unaffected by the failure. SETUP RADIO-1 - TALKGROUP 1 RADIO-1 - SITE - SITE 1 RADIO-2 - TALKGROUP 1 RADIO-2 - SITE — SITE 2 Zone Controller 1: Active Zone Controller 2: Standby Zone Controller 3 : Standby Zone Controller 4 : Standby VERSION #1.030 City of Fort Worth Dynamic System Resiliency (DSR) Q Motorola Solutions Confidential Restricted 2. TEST Step 1. Initiate a Talkgroup call from RADIO-1. Verify RADIO-2 receives the call. Step 2. Pull the power cord to RF Site Router 1. Step 3. Observe, in both Unified Event Managers, that RF Site Router 1 has failed. Step 4. Verify, via the Unified Event Manager (e.g. in the Primary Core), that Zone Controllers 1 and 2, Packet Data Gateway1 and the RF sites are unaffected by the RF site router outage. Step 5. Initiate a Talkgroup call from RADIO-1. Verify RADIO-2 receives the call. Step 6. Plug the power cord in to RF Site Router 1. Step 7. Verify in both Unified Event Managers, that RF Site Router 1 returns to service. Pass Fail October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Acceptance Test Plan 4-3 Dynamic System Resilience Manual Synchronization of User Configuration Manager/Unified Network Configurator 1. DESCRIPTION This test demonstrates that the standby User Configuration Manager and the standby Unified Network Configurator can be manually synchronized to their active counterparts, for upgrade scenarios. SETUP User Configuration Manager 1: Active User Configuration Manager 2: Standby Unified Network Configurator 1: Active Unified Network Configurator 2: Standby Default automatic synchronization interval is 24 hours VERSION #1.010 City of Fort Worth Dynamic System Resiliency (DSR) 2. TEST Step 1. Before the automatic synchronization is due to occur, perform a manual synchronization. Step 2. Verify from the administration menu of both the Unified Network Configurator and User Configuration Manager that the manual synchronization was successful. Step 3. Before the automatic synchronization is due to occur, perForm manual switchover of the User Configuration Manager and Unified Network Configurator to make both User Configuration Manager 2 and Unified Network Configurator 2 go active. Step 4. Perform manual switchover of the User Configuration Manager and Unified Network Configurator to make both User Configuration Manager 1 and Unified Network Configurator 1 go active. October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. QMotorola Solutions Confidential Restricted Acceptance Test Plan 4-4 Dynamic System Resilience MOSCAD Failure 1. DESCRIPTION In a system with DSR, MOSCAD components in a master site primary core are duplicated in the backup core. This includes the SDM3000 Network Translator (SNT) server and the Graphical Master Computer (GMC) server. This test demonstrates that when a MOSCAD device in the Primary Core fails, an alarm is reported to both the Primary Core and Backup Core Unified Event Managers. SETUP No prior setup is required. VERSION #1.010 2. TEST Step 1. Disconnect MOSCAD RTU 1's link from the network. Step 2. Verify, on both Unified Event Managers, that MOSCAD RTU 1 has lost communication with the Unified Event Manager. Step 3. Verify, on MOSCAD GMC #1, that the MOSCAD RTU #1 has lost communication with the GMC Step 4. Connect MOSCAD RTU 1's link to the network. Step 5. Verify, on both Unified Event Managers, that MOSCAD RTU 1 has returned to service. Step 6. Verify, on both the MOSCAD GMCs, that the MOSCAD RTU now has communication with the GMC Pass Fail City of Fort Worth Dynamic System Resiliency (DSR) QMotorola Solufions Confidential Restricted October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Acceptance Test Plan 4-5 Dynamic System Resilience OTAR Registration on Packet Data Gateway Failure 1. DESCRIPTION In a system with DSR, each zone has two Packet Data Gateways (PDG) for each Integrated Voice & Data (IV&D) and/or High Performance Data (HPD) data service; one PDG in the primary core, and one PDG in the backup core. The PDGs securely communicate to automatically select one active PDG. The selection algorithm is weighted to give preference to the PDG serving the most number of sites or the PDG in the primary core if the number of serving sites is equal. The standby PDG does not synchronize any context databases with the active PDG. This test will show that in the event of a Primary Core Packet Data Gateway failure, the Key Management Facility will continue to operate using the backup mechanism available with Dynamic System Resilience (DSR) to reach its Over the Air Rekeying (OTAR) clients. Note: This test applies to IV&D only. SETUP RADIO-1 - TALKGROUP 1 RADIO-1 - SITE - SITE 1 Packet Data Gateway 1: Active Packet Data Gateway 2: Standby VERSION #1.010 City of Fort Worth Dynamic System Resiliency (DSR) 2. TEST Step 1. Register RADIO-1 with the Key Management Facility. Step 2. Disconnect the Ethernet links for the Packet Data Router and Radio Network Gateway in the Primary Core. Step 3. Verify in the Primary Core Unified Event Manager and Backup Core Unified Event Manager an event is received for Comm Loss for Packet Data Gateway 1. Step 4. Verify Packet Data Gateway 2's Redundancy state is 'Active' using the Unified Network Configurator (UNC) "Quick Commands" or the Unified Event Manager in the Primary and Backup Core. Step 5. Observe, in both Unified Event Managers, the Link Status of the Packet Data Gateway's managed links transition through various states to `Up'. Step 6. Step 7 After a short period, verify that the radio automatically context activates. Verify that RADIO-1 re-registers with the Key Management Facility. Pass Fail October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. QMotorola Solutions Confidential Restricted Acceptance Test Plan 4-6 Djrnamic System Resilience Primary Core Customer Network Interface Failure - Over the Ethernet Keying (OTEK) Clients 1. DESCRIPTION In a system with DSR, each Customer Enterprise Network (CEN), which requires full data redundancy, has two CNI connections to the system. These connections must be made to a master site pair. This test will show that when the communication path between the Customer Enterprise Network and the Primary Core fails, e.g. Border Router 1, the Key Management Facility will continue to operate using the standby path available with Dynamic System Resilience (DSR) to reach its OTEK clients. Note: The OTEK client has to re-establish the communication path with the Key Management Facility. SETUP CONSOLE-1 with OTEK CONSOLE-1 - SITE - CONSOLE SITE 1 VERSION #1.050 2. TEST Step 1. From the KMF Client verify that the CONSOLE-1 has registered. Perform a full update on CONSOLE-1. Verify that the Full Update is successful. Step 2. Pull the power cord to Border Router 1 Step 3. Observe, in both the Unified Event Managers, the GGSN reports that the GGSN connection to the Customer Enterprise Network is down. Step 4. Verify that the Key Management Facility can no longer reach CONSOLE-1, by attempting to send a clear `Hello'. Step 5 Step 6 Re-start CONSOLE-1. Observe that CONSOLE-1 registers with the Key Management Facility. Step 7. Verify that the Key Management Facility can now reach CONSOLE-1, by sending a clear 'Hello'. Perform a full update on the CONSOLE-1. Verify that the Full Update is successful. Step 8. Plug the power cord in to Border Router 1. Pass Fail City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. QMotorola Solutions Confidential Restricted Accepfance Tesf Plan 4-7 Dynamic System Resilience User Configuration Manager and Unified Network Configurator Switchover 1. DESCRIPTION Configuration management is performed through the User Configuration Manager (UCM) and Unified Network Configurator (UNC) applications. In the City of Fort Worth System, since it is tied to the City of Irving core through SmartZone, and the DSR core is co-located with the Irving Master site, both UCSs will be used. There is UCS at Eagle Moutain and there is UCS at Irving CJC. Only one UCS will be used at any given time, but each will back up the other in the case of a Master Site failure. This is not automatic and would require user intervention to perform the switch. This test will show that in the event of a failure of the User Configuration Manager or the Unified Network Configurator in the Primary Core, the Backup Core counterparts can take over in order to continue providing configuration services. This switchover requires the user to de-activate the Unified Network Configurator and User Configuration Manager, and activate both the User Configuration Manager and Unified Network Configurator in the Backup Core. SETUP User Configuration Manager 1: Active User Configuration Manager 2: Standby Unified Network Configurator 1: Active Unified Network Configurator 2: Standby VERSION #1.050 2. TEST Step 1. Log into the primary and secondary User Configuration Server's Administration Menu. Verify from the Administration Menu that the primary server is "Enabled" and the backup is "Disabled". Step 2. Log into the primary and secondary Unified Network Configurator's Administration Menu. Verify from the Administration Menu that the primary server is "Enabled" and the backup is "Disabled". Step 3. On the primary User Configuration Server's Administration Menu select the option to disable the application. Verify that the server disables from the menu. Step 4. On the primary Unified Network Configurator Administration Menu, select the option to disable the application. Verify that the server disables from the menu. Step 5. Verify that the current Unified Network Configurator and User Configuration Management applications are no longer available on a Network Management client. Step 6. On the secondary (DSR) User Configuration Server's Administration Menu select the option to enable the application. Verify that the server enables from the menu. Step 7. On the secondary (DSR) Unified Network Configurator Administration Menu, select the option to enable the application. Verify that the server enables from the menu. Step 8. Verify from a Network Management client that the Unified Network Configurator and User Configuration Management applications are now available, running on the backup servers. (The Motorola application may need to be restarted.) Step 9. Return the system to normal operation. Pass Fail City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. QMotorola Solufions Confidential Restricted Acceptance Test Plan 4-8 D'ynamic System Resilience Zone Controller 1 and 2 Failure (Intra-zone wide area trunking) 1. DESCRIPTION The purpose of this test is to show that, in the event of the Primary Core Zone Controllers failing, a Backup Core Zone Controller will take over in order to return the zone back to wide area trunking. The Zone Controller 1 failure, Zone Controller 2 failure, Zone Controller 3 becoming active and resetting of Site Control Paths and InterZone Control Paths are all reported in BOTH the Unified Event Managers. SETUP RADIO-1 - TALKGROUP 1 RADIO-1 - SITE - SITE 1 RADIO-2 - TALKGROUP 1 RADIO-2 - SITE — SITE 2 Zone Controller 1: Active Zone Controller 2: Standby Zone Controller 3: Standby Zone Controller 4: Standby VERSION #1.050 City of Fort Worth Dynamic System Resiliency (DSR) 2. TEST Step 1. Initiate a Talkgroup call from RADIO-1. Verify that RADIO-2 receives the audio. Step 2. In the Unified Network Configurator, select Zone Controllers 1 through 4 and check the redundancy state using the Quick Command feature. Step 3. Verify that Zone Controller 1 is Active. Step 4. Reset the Application state of both Zone Controller 1 and Zone Controller 2 in Zone 1, via Zone 1's Primary Core Unified Event Manager. Step 5. In the Unified Network Configurator, select Zone Controllers 1 through 4 and check the redundancy state using the Quick Command feature. Step 6. Verify that Zone Controller 3 is Active. Step 7. Initiate a Talkgroup call from Radio-1. Verify that RADIO-2 receives the audio. Pass Fail October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. QMotorola Solutions Confidenfial Restricted Acceptance Test Plan 4-9 Signoff Certificate By their signatures below, the following witnesses certify they have observed the system Acceptance Test Procedures. Signatures WITNESS: Please Print Name: Piease Print Title: C a�uN � c5,"�"►i.vs �,N�►c � �-�'��y Initials: � WITNESS: �'����^�Qo Date: Please Print Name: �JD/1 Yl C, •�1.�Y1��''�% Initials: Please Print Title: � v�Ot�DI"G/Qt �% �l\�c.� �' Y tQ �� � e%� WI7NESS: Please Print Name: Please Print Title: City of Fort Worth Dynamic System Resiliency (DSR) Initials: October 25, 2013 Use or disclosure of this proposal is subject to the restr(ctions on the cover page. Q Motorola Solutions Confidential Restricted Acceptance Test Plan 4-10 SEi;TION 5 �i �+r�• ovERviEw This Statement of Work (SOW) describes the deliverables to be furnished to the City of Fort Worth. The tasks described herein will be performed by Motorola, its subcontractors, and the City of Fort Worth to implement the solution described in the System Description. It describes the actual work involved in installation, identifies the installation standards to be followed, and clarifies the responsibilities for both Motorola and City of Foi�t Woi-�h during the project implementation. Specifically, this SOW provides: • A summary of the phases and tasks to be completed within the project lifecycle. • A list of the deliverables associated with the project. • A description of the responsibilities for both Motorola and City of Fot�t Worth. • The qualifications and assumptions taken into consideration dui•ing the development of this proj ect. This SOW provides the most current understanding of the work required by both parties to ensure a successful project implementation. In pat�ticular, Motorola has made assumptions of the sites to be used for the new system. Should any of the sites change, a revision to the SOW and associated pricing will be required. It is understood that this SOW is a working document, and that it will be revised as needed to incorporate any changes associated with contract negotiations, Contract Design Review (CDR), and any other Change Orders that may occur during the execution of the project. The scope of this project is to to add Dynamic System Resiliency (DSR) to the City of Fort Worth System. This includes installing backup Master Site equipment on for the City of Fort Woi�th at the City of Irving Criminal Justice Center (CJC). The equipment will include the zone cont�•oller, system and zone level database servers, network monitoring equipment and MOSCAD equipment. This equipment will be connected to the common zone core networking equipment currently installed at the Irving CJC site. Once implemented, The City of Fort Woi�th system would consist of two geographically separated Master sites, one at Eagle Mountain and the other at the Irving Master site at CJC. ► � � Motorola has based the system design on information provided by the City of Fort Worth and an analysis of their system requirements. All assumptions have been listed below for review. Should Motorola's assumptions be deemed incorrect or not agreeable to the City of Fort Wot�th, a revised pi•oposal with the necessaly changes and adjusted costs may be i•equired. Changes to the equipment or scope of the project after contract may require a Change Order. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement Of Work 5-1 • It is assumed that the City of Irving will have established theii• DSR Mastei• site at the Fort Worth Eagle Mountain site. • Both the City of Fort Worth and the City of Iiving RF systeins will be at the same System Release, SR7.11 when the City of Fot•t Worth DSR Master is implemented. • City of Fort Worth will supply the dual site links required for the DSR functionality. — The City of Fort Woi�th will be i•esponsible for providing single T1 connectivity to the City of Irving Master site location fi•om each prime site, each ASR site and fi•om each MCC 7500 dispatch location. 5.3 5.3.1 5.3.2 — One of the two T1 links fi•om each prime site, MCC 7500 dispatch site, and the ASR site will be disconnected from the current Master and rerouted through T1 connectivity to the Fort Worth DSR Master (in Irving). — These sites will continue to opei•ate normally should the system be forced to switch to the DSR Master Site. • This proposal assumes the implementation of the Fort Worth MCC7500 equipment will be completed prior to the implementation of the DSR Master. • Any Gold Elite dispatch sites on the Fort Wot�h system will not have the DSR capability. • Any RF site the does not utilize dual links will go into site trunking under the condition of the Master site failure. • Any Dispatch site that does not utilize dual links will have to dispatch with secondary means, such as control stations, under the condition of the Master site failure. • All non-Fort Worth users on the system with dual links to the Fort Worth Master will require one of the two links to be re-routed to the DSR Master to benefit from the DSR operation. Any re- routed T 1 s must be sut•ge protected at both ends. • This design is based on the City of Irving supplying the required rack space and UPS power foi• the Fort Worth DSR Master site equipment to be located at the CJC. • There is no Site Development work quoted as part of this proposal. If required for any of the designated sites, all site development is the responsibility of the City of Fort Worth. • All work is to be performed during normal work hours, Monday through Friday 8:00 a.m. to 5:00 p.m. � ,� Cont�act Award (Milestone) • The City of Foi�t Woi�th and Motorola execute the contract and both parties receive all the necessaiy documentation. Contract Administration Motorola Responsibilities: • Assign a Project Manager, as the single point of contact with authority to make project decisions. • Assign resources necessary for project implementation. • Set up the project in the Motorola info�•mation system. • Schedule the project kickoff ineeting with the City of Fort Worth. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement Of Work 5-2 City of Fort Worth Responsibilities: • Assign a Pi•oject Manager, as the single point of contact responsible for City of Fort Worth-signed approvals. • Assign other resources necessaiy to ensui•e completion of project tasks for which the City of Fort Worth is i•esponsible. 5.3.3 ��:; �"��il Completion Criteria: • Motorola internal processes are set up for project management. • Both Motorola and the City of Fort Worth assign all required resources. • Project kickoff ineeting is scheduled. Project Kickoff Motorola Responsibilities: • Conduct a project kickoff ineeting. • Ensui•e key project team participants attend the meeting. • Introduce all project participants attending the meeting. • Review the i•oles of the project pal�ticipants to identify communication flows and decision-making authority between project pat�ticipants. • Review the overall project scope and objectives with the City of Fot�t Worth. • Review the resource and scheduling requirements with the City of Fort Worth. • Review the Project Schedule with the City of Fort Wot•th to address upcoming milestones and/or events. • Review the teams' interactions Motorola and the City of Fort Worth, meetings, reports, milestone acceptance, and the City of Foi�t Worth's participation in pa��ticular phases. City of Fort Worth Responsibilities: • The City of Foi�t Wot�th's key project team pai�ticipants attend the meeting. • The City of Fort Worth facilitate coordination between Fort Woi�th and the City of Irving where needed. • Review Motorola and City of Fort Woi•th responsibilities. Completion Criteria: • Project kickoff ineeting completed. • Meeting notes identify the neYt action items. , � � , � Review Contract Design Motorola Responsibilities: • Meet with the City of Fort Worth project team. • Review the operational requirements and the impact of those requirements on various equipment configurations. • Establish a defined baseline for the system design and identify any special product requirements and their impact on system implementation. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement Of Work �3 • Review the System Design, Statement of Work, Project Schedule, and Acceptance Test Plans, and update the conti•act documents accordingly. • Discuss the proposed Cutover Plan and methods to document a detailed procedure. • Submit design documents to the City of Fort Woi�th for approval. These documents form the basis of the system, which Motorola will manufacture, assemble, stage, and install. • Pi•epare ec�uipment layout plans for staging. • Provide minimum acceptable pei•formance specifications for microwave, fibei•, oi• copper links. • Establish demarcation point (supplied by the Motorola system engineer) to define the connection point between the Motorola-supplied equipment and the City of Foi�t Worth-supplied link(s) and external interfaces. • Finalize any site evaluations to capture site details of the system design and to determine site readiness if necessary. — Determine each site's ability to accommodate proposed equipment based upon physical capacity. — If applicable, test existing equipment with which Motorola equipment will interface. Restrictions: • Motorola assumes no liability or responsibility for inadequate fi•equency availability or fi•equency licensing issues. • Motorola is not responsible for issues outside of its immediate conh•ol. Such issues include, but are not restricted to, improper fi•equency coordination by others and non-compliant operation of other radios. • Motorola is not responsible for co-channel interference due to errors in fi•equency coordination by APCO or any other unlisted fi�equencies, or the improper design, installation, or operation of systems installed or operated by others • If, for any reason, any of the proposed sites cannot be utilized due to reasons beyond Motorola's control, the costs associated with site changes oi• delays including, but not limited to, re- engineering, fi•equency re-licensing, site zoning, site permitting, schedule delays, site abnot•malities, re-mobilization, etc., will be paid for by the City of Fort Woi�th and documented through the Change Order process. City of Fort Worth Responsibilities: The City of Foi�t Woi�th's key project team participants attend the meeting. Make timely decisions, according to the Project Schedule. Frequency Licensing and Interference: — As mandated by FCC, the City of Foi�t Worth, as the licensee, has the ultimate responsibility for providing all required radio licensing or licensing modifications for the system prior to system staging. This i•esponsibility includes paying for FCC licensing and fi•equency coordination fees (if required). Completion Criteria: • Complete Design Documentation, which may include updated System Description, Equipment List, system drawings, or other documents applicable to the project. • Incorpoi•ate any deviations fi•om the pi•oposed system into the contract documents accordingly. • The system design is "fi•ozen" in preparation for subsequent project phases such as Order Processing and Manufacturing. e A Change Order is executed in accordance with all material changes resulting from the Design Review to the conti•act. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement Of Work 5-4 5.4.2 � 5.5.1 ��'J 5.6.1 Design Approvai (Milestone) • The City of Fort Worth executes a Design Approval milestone document. ���' � ��� Process Equipment List Motorola Responsibilities: • Validate Equipment List by checking for valid model numbers, versions, compatible options to main equipment, and delivery data. • Enter order into Motorola's Customer Order Fulfillment (COF) system. • Create Ship Views, to confirm with the City of Foi�t Worth the secure storage location(s) to which the equipment will ship, if the designated site(s) are not ready for receipt of the proposed equipment. Ship Views are the mailing labels that carry coinplete equipment shipping information, which direct the timing, method of shipment, and ship path for ultimate destination receipt. • Create equipment orders. • Reconcile the equipment list(s) to the Contract. • Procure third-party equipment if applicable. City of Fort Worth Responsibilities: • Approve shipping location(s). Completion Criteria: • Verify that the Equipment List contains the correct model numbeis, veision, options, and delivery data. • Trial validation completed. • Bridge the equipment order to the manufacturing facility. � � • ► � � Manufacture Motorola Fixed Network Equipment Motorola Responsibilities: • Manufacture the Fixed Network Equipment (FNE) necessai•y for the system based on equipment order. City of Fort Worth Responsibilities: • None. Completion Criteria: • FNE shipped to eithel• the field or the staging facility. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement Of Work 5-5 5.6.2 �J !��[ ; 5.8.1 Manufacture Non-Motorola Equipment Motorola Responsibilities: • Pi•ocure non-Motor•ola equipment necessary foi• the system based on equipment ordei•. City of Fort Worth Responsibilities: • None. Completion Criteria: • Ship non-Motorola manufactured equipment to the field and/or the staging facility. CIVIL WORK FOR THE CITY OF FORT WORTH/IRVING PROVIDED FACILITIES Motorola Responsibilities: • Provide electrical requirements for each equipment rack to be installed in the City of Fo��t Worth- provided and Irving facilities. • Provide heat load for each equipment rack to be installed in the City of Fort Woi�th-provided facilities. • Install4 OP820s (2 per cabinet) in the two cabinets at the Irving CJC site. • Supply and install 4 circuit modules with 20 AMP breakers (panel with 32 circuits) into the City of Irving Star-line electrical system in slots above the two cabinets. • Install 10-T1 CAT SE oi• better T1 jumper cables fi•om the Switching and Routing center (SRC) interface panels to the City of Fort Worth provided T1 interface demark point. City of Fort Worth Responsibilities: • Complete any agreements necessaiy with the City of Irving to allow installation of the Fort Worth equipment, use of City of Irving equipment required to complete DSR, and use of Irving facilities, including power backup systems. Completion Criteria: • All sites are ready for equipment installations in compliance with Motorola's R56 standards. � 1 / , Install Fixed Network Equipment Motorola Responsibilities: Motorola will be responsible for the instailation of all the proposed fixed equipment contained in the Equipment List and outiined in the System Description based upon the agreed to floor plans, at the sites where the physical facility improvement is complete and the site is ready for installation. All equipment will be propel•ly secti�red to the floos• and installed in a neat and pl•ofessional manner, employing a standard of workmanship consistent with its own R-56 instaliation standards and in compliance with applicable Naiional Electrical Code (NEC), EIA, Federal Aviation Administration (FAA), and FCC standards and regulations. Motorola will furnish all cables for power, control, and radio transmission to connect the Motorola supplied equipment to the power panels or City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement Of Work 5-6 receptacles and the audio/conti•ol line connection point. 5.8.2 5.8.3 � 5.9.1 • Install 1 Firewall provided by the City of Fort Worth in one of the two above cabinets and supply and install LAN cable for this firewall to Networking equipment. • At City Hall, Install 56000 CEN router and any cable required fi•om the City of Fort Worth T1 demarcation. • Program and Test the S6000 CEN router. • Install cross-connects between the DSR Master Site located at the City of Irving CJC and the City of Fort Worth provided Tls between the supplied DSR Relay Panels and the T1 demarcation location. • Install cross-connects between the City of Fort Worth, and its customers site routers at various locations throughout North Texas, and City of Fort Worth customer's supplied T I s demarcation locations. • During field installation of the equipment, any required changes to the installation will be noted and assembled with the final `as-built' documentation of the system. • Receive and inventory all equipment. • Bond the supplied equipment to the site ground system in accordance with Motorola's R56 standards. • Will interface with the following network connections: Tl. • Removal of existing equipment is not included in this proposal. • Relocation of existing equipment to a location designated by the City of For�t Worth is not included in this proposal. • Disposal of existing equipment is not included in this proposal. City of Fort Worth Responsibilities: • Provide a Firewall to be installed at the Fort Worth DSR Backup site located at the Itving Criminal Justice Center site • Provide access to the sites, as necessary. • Provide the numbers of T1 links that meet the site link specifcations as described in the System Description T1 table. Completion Criteria: • Fixed Network Equipment installation completed and ready for optimization. Fixed Network Equipment Installation Complete • All fixed network equipment installed and accepted by the City of Foi�t Woi�th. System Installation Acceptance (Milestone) • All equipment installations are completed and accepted by the City of Fort Worth. � � ; / � Optimize System FNE Motorola Responsibilities: • Motorola and its subcontractors optimize the DSR subsystem. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement Of Work �7 • Verify that all equipment is operating properly and that all electrical and signal levels are set accui•ately. • Verify communication interfaces between devices for proper operation. • Test features and functionality are in accordance with manufacturers' specifications and that they comply with the final configuration established during the CDR/system staging. City of Fort Worth Responsibilities: • Provide access/escort to the sites as necessaiy. 5.9.2 5.9.3 5.9.4 Completion Criteria: • System FNE optimization is complete. Link Verification Motorola Responsibilities: • Perform test to verify site link performance, prior to the interconnection of the Motorola-supplied equipment to the link equipment. City of Fort Worth Responsibilities: • Make available the required links which meet the specifications supplied by Motorola at the CDR. Completion Criteria: • Link verification successfully completed. Optimization Complete o System optimization is completed. Motorola and the City of Fot-t Worth agree that the equipment is ready for acceptance testing. � �� � 5.11.1 Training is not included in this proposal ACCEPTANCE TESTING Perform Equipment Testing Motorola Responsibilities: • Test individual components of the system to vei•ify compliance to the equipment specifications. • Repeat any failed test(s) once Motoi•ola (or the City of Foi�t Worth) has completed the corrective action(s). • Prepare documentation of component tests to be delivered as part of the fnal documentation package. City of Fort Worth Responsibilities: • Witness tests if desii•ed. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Soluiions Confidential Restricted Statement Of Worlc 5-8 Completion Criteria: • Successful coinpletion of equipment testing. 5.11.2 Perform Functional Testing Motorola Responsibilities: • Verify the operational functionality and featu►•es of the individual subsystems and the system supplied by Motorola, as contracted. • If any major task as contractually described fails, repeat that pai�ticular task after Motorola determines that corrective action has been taken. • Document all issues that arise during the acceptance tests. • Document the results of the acceptance tests and present to the City of Foi�t Worth for review. • Resolve any minor task failures before Final System Acceptance. City of Fort Worth Responsibilities: • Witness the functional testing. Completion Criteria: • Successful completion of the functional testing. • City of Fort Wor�th approval of the functional testing. 5.11.3 System Acceptance Test Procedures (Milestone) • City of Fort Worth approves the completion of all the required tests. 5.12 FINALIZE 5.12.1 Cutover Motorola Responsibilities: • Motorola and the City of Fort Woi�th develop a mutually agreed upon cutover plan based upon discussions held during the CDR. • During cutover, follow the written plan and implement the defined contingencies, as i•equired. • Conduct cutover meeting(s) with user group representatives to address both how to mitigate technical and communication problem impact to the users during cutover and during the general operation of the system. City of Fort Worth Responsibilities: • Attend cutover meetings and approve the cutover plan. • Notify the user group(s) affected by the cutover (date and time). • Conduct a roll call of all users working during the cutover, in an organized and methodical manner. Completion Criteria: • Successful integration ofthe DSR Master site into system. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement Of Wor{c �9 5.�12.2 Resolve Punchlist Motorola Responsibilities: • Work with the City of Fort Worth to resolve punchlist items, documented dui•ing the Acceptance Testing phase, in order to meet all the criteria for final system acceptance. City of Fort Worth Responsibilities: • Assist Motorola with resolution of identified punchlist items by providing support, such as access to the sites, equipment and system, and approval of the i•esolved punchlist item(s). Completion Criteria: • All punchlist items resolved and approved by the City of Foi�t Worth. 5.12.3 Transition to Service/Project Transition Certificate Motorola Responsibilities: • Review the iteins necessaty for transitioning the project to warranty support and service. • Provide a City of Fort Worth Support Plan detailing the wari•anty and post-wai•ranty suppoi�t, if applicable, associated with the Contract equipment. City of Fort Worth Responsibilities: • Pat�ticipate in the Transition Service/Project Transition Certificate (PTC) process. Completion Criteria: • All service information has been delivered and approved by the City of Fort Worth. 5.12.4 Finalize Documentation Motorola Responsibilities: Provide an electronic as-built system manual on a Compact Disc (CD). include the following: — System Block Diagram. — Site Block Diagram. — Site Network Diagram. — Site Floor Plan. — Site Equipment Rack Configurations. — ATP Test Checklists. — Functional Acceptance Test Plan Test Sheets and Results. The documentation will — Equipinent Inventory List. — Maintenance Manuals (where applicable). — Technical Service Manuals (where applicable). Drawings are created utilizing AutoCAD design software and will be delivered in Adobe PDF fo�•mat. All other system manual documents converted fi•om native format to Adobe PDF format to be included on the System Manual CD. DSR System Drawings will be integrated into the overall P25 System Manual and where applicable throughout the System Drawings. City of Fort Worth Responsibilities: City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement Of Work 5-i0 • Receive and approve all documentation provided by Motorola. 5.12.5 5.13 5.13.1 5.13.2 Completion Criteria: • All required documentation is provided and approved by the City of Fort Woi�th. Final Acceptance (Milestone) • All deliverables completed, as contractually required. • Final System Acceptance i•eceived fi�om the City of Fort Woi�th. �r, ��, �1 , Project Status Meetings Motorola Responsibilities: • At a mutually agreed upon occurrence, the Motorola Project Manager, or designee, will attend all project status meetings with the City of Fort Worth, as determined during the CDR. • Record the meeting minutes and supply the report. • The agenda will include the following: — Overall project status compared to the Project Schedule. — Product or service related issues that may affect the Project Schedule. — Status of the action items and the responsibilities associated with them, in accordance with the Project Schedule. — Any miscellaneous concerns of either the City of Fort Worth or Motorola. City of Fort Worth Responsibilities: • Attend meetings. • Respond to issues in a timely manner. Completion Criteria: • Completion of the meetings and submission of ineeting minutes. Progress Milestone Submittal Motorola Responsibilities: • Submit progress (non-payment) milestone completion cei�tificate/documentation. City of Fort Worth Responsibilities: • Approve milestone, which will signify confirmation of completion of the work associated with the scheduled task. Completion Criteria: • The City of Fort Worth approval of the Milestone Completion document(s). City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Sfatement Of Work 5-11 5:13.3 Change Order Process Either Party may request changes within the general scope of this Agreement. If a requested change causes an increase or decrease in the cost, change in system configuration or adds time to the project's timeline 1•equired to perform this Agi•eeinent, the Pal•ties will agree to an equitable adjustment of the Contract Price, Performance Schedule, or both, and will reflect the adjustment in a Change Ordei•. Neithei• Pai�ty is obligated to perform i•equested changes unless both Parties execute a written Change Order. An example of a Change Order Form is included in the following pages. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement Of Work 5-12 l�+�t'�"�t,�i�lLA SC3LUTl�NS �HAN�E t3RDER Change Order No. 1 Dake: September 22 2013 Project Name: FortV�+orth DSR Project- T)f-1311098 Customer Name: Cfty af Fort Wotth Castomer Project Mgr: Alan Girton The purpose of this Change Order isto: The purpo�e isto updatethe E�roject ciocurtients afterthe Desiyn Review. Updated documents replace, in tf��eir entirety, the folldwing sections of the contract. ��eciFically, upd�ites are macie in the following sections (dated Se�rt 22, 2093 in tl7e footer cd the attached corriaine�! PdF document): 1. System Descri�tian —descriptions, drawinys, ec�uipment lis�t, etc., 9r� updatec� 2. Statemerit af Work— remon�e refer�nces to sta3iny, remove certain Fort Watth responsibilities, etc. 3. Praject 5�hetlule- u��dated The following is al� added to witf7 thi$ Chanye Order: 1. Addendur-nA-6GAQuestionsandAnsva�rs Contrad # Citv af Fort Worth: C-262�8 tulotorc�la Sal�rtions Cantract: 887�9 Contract Dat� 7124i20�13 In accord�nce with the terrns anc! conditions of the cantract identified abaae hetween the City of Fort Warth and tu1 otorola Soi�rtions, Inc., the follavving chanyes are ap�roveci: ce Adiustments Origin�l Contr�rctValue: � $982,2�4 Pre�ious Change dreler amounts for Ch�nge Order numbers ( � � througt7 (—�� NtA I " I� This Change Order: No pricing acfjustment NewContractValue: $982,254 i Date Ad-ustme�ts Original C+�mpletion Date: 1114l2413 Current Completian Date prior to this Ch�nye Order: 1 1/412 01 3 NewCompletion Date: NJ.4 Chan esto skemPurdiaseA reement SPA Provision� There are no chanyes to the Systern Purcha:� A,yreemer�t (SPAJ Provi�ions with this chanye arcler. Chanqes in Equipment: The ec�uipment chanyes are identiFiec! in the ne�+ equiFSrnent liUt within the upcl�,tPd System Deseription prouicied with this Chancte O rder Chan esinSe�vices: Fort lNatth DSR Pr�ojEct City of Fort Worth Dynamic System Resiliency (DSR) Page1 c,f2 October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Statement Of Work 5-13 !1�'/�'��A�i'�7lLA SOLUTI�NS Services chanaes ar� �HAN�E t�RDER �f Work prwided with this Cfianye Order. �diedule Chan e� Schedule efianyes are ident�ecl in the updated Project Schedule prcNided with this Chanye Order The Price of the cor�tract is not a Cus#omer Responsibilitie� Customer Responsibiliiy chang�s are id Ortier. Order. upciated Statement of Work prwicled with this Payment Schedule Change� ' There are no P�rnent �chedule Chanyeswith this Chanye Order. Unless arriende�i abwe, alI other terms and conditions oftt7e Coritract shall rsmain in full force. If there are ary inconsistencies betw�en the provisions of this Change Or�der anci the prwisions ofthe Cordract, theprcNi�iansofthe Change drr�erwill prc�v�iil. Review�ed by: Date: M otorola Solutions Prnject 6,1 t�nayer Revievv�d by: Date: City of Fort Worth Project M anager Fort Wotth 6SR Project City of Fort Worth Dynamic System Resiliency (DSR) Motorola Solutions Confidential Restricted Page 2 of G October 25, 2013 Use or disciosure of this proposal is subject to the restrictions on the cover page. Statement Of Work 5-14 S�CTION 6 JECT S The following is the estimated Project Schedule cotnpleted after the Design Review _ _ , % Comp iTask Name ,Duration Start Finish 26% ;DSR Project ',86 days Mon 7/29/13 �Mon 11/25/13 100% ; Contract Award �1 day 'Mon 7/29/13 ',Mon 7/29/13 _ 100% Contract Design Review ;1 day IWed 7/31/13 ,Wed 7/31/13 , , , 100% Design Approval '1 day 'Thu 8/1/13 Thu 8/1/13 , 100% Notice to Proceed (30% billing) �'1 day !Thu 8/1/13 Thu 8/1/13 , 100% , Generate Subcontracts '3 days 'Fri 8/2/13 'Tue 8/6/13 100% Order Processing �1 day �Fri 8/2/13 Fri 8/2/13 100% Motorola Manufacture Fixed Network Equipment 1 day Mon 8/5/13 iMon 8/5/13 100% Ship Equipment to Field �5 days Tue 8/6/13 'Mon 8/12/13 80% � Inventory (40% billing) ,15 days 'Tue 8/13/13 Mon 9/2/13 _ 0% ' Irving Criminal Just Center Civil Wori< (electrical) 2 days 'Fri 8/30/13 ;Mon 9/2/13 0% System Installation ,10 days ,Fri 8/30/13 Thu 9/12/13 0% � System Installation Acceptance (15% billing) �1 day ,Fri 9/13/13 Fri 9/13/13 0% Link Verification 3 days Mon 9/16/13 ��Wed 9/18/13 0% Upgrade to DSR �10 days Mon 9/30/13 Fri 10/11/13 0% i System Optimization �10 days iMon 9/30/13 Fri 10/11/13 0% � Perform Functional Testing 2 days Thu 10/10/13 IFri 10/11/13 0% !, R56 Audit '�3 days Thu 10/10/13 Mon 10/14/13 0% , System Acceptance (10%) 1 day �Mon 10/14/13'���Mon 10/14/13 _ 0% Cut Over ,0 days Mon 10/14/13 �Mon 10/14/13 0% Fina) Inspection �0 days 'Mon 10/14/13 iMon 10/14/13 , 0% Punch List Resolution 5 days Tue 10/15/13 �Mon 10/21/13 �;0% , Transition to Service ,0 days �Mon 10/14/13 �Mon 10/14/13 0% �I Fina) Documentation �20 days Tue 10/22/13 'Mon 11/18/13 !0% Final Acceptance (5% Billing Milestone) '�5 days Tue 11/19/13 Mon 11/25/13 City of Fort Worth October 25, 2013 Dynamic System Resiliency (DSR) Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Project Schedule 6-1 �11 / � : � � � . � 1 ' . :, � � � : � � • • Dynamic System Resilience (DSR) Proposal Review Report A. DSR PROPOSAL BACKGROUND The City places great emphasis and importance on the redundancy and fault tolerance of the P25 radio communications system and as such requested a fixed firm proposal for DSR from Motorola to further enhance the resiliency of the network. Buford Goff & Associates, Inc. (BGA) reviewed the proposal and has compiled comments, questions and recommendations for the City's evaluation. B. REQUEST FOR INFORMATION BGA recommends that the City request additional information and clarification from Motorola to address the items detailed below. 1. Section 1.1 describes "...automatic with only momentaiy interruption to radio system users as the DSR master site is activated." Section 1.2.2 also discusses the cool•dination required to mitigate downtime when the Master site is reprogrammed for DSR operation. a. What is the expected switching time between DSR Master sites once implemented on the live system? Is there any downtime during switchover? If so, what components? — The system �vill complete a fi�ll switch within a minute for a fi�lly configured system. In smallei• systems, this time will be closer to 15 to 20 seconds. Du►•ing this time, the RF sites �vill entec site trunlcing and data fiinctionality will be down. b. What is ihe estimated downtime involved in reprogramming the Master Site for DSR? — The eapansion involves reloading the existing GAS servecs with DSR flag enabled. This can be doue server at a time b�lt it would involve switching zone controllers as well. So site trlu�lcing ilnpact wol�ld be a ZC switch. NM impact (zone watch, voyence etc) will be the time it takes to reload the serveis �4-Shrs each. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidenfial Restricted Addendum A— BGA Questions and Answers 6-1 So networl< management fi�nctions associated with each GAS server will be down for that 4-5 hr period t}1e servei• is being loaded. This systein will continne operate normally. Thei•e are a few thoughts that arose in the discussion that cc�uld add to the downtime: We believe new network configs need to be deployed, and dual site links need to be configured (if they ai•e not alr•eady), so they could talce a hit hei•e. There may be CEN do�vntime if they are re-configuring. c. Please provide switching times of live systems currently implementing DSR It is understood that times may vary based on system and site topology. — Recent experience tells us on a 9 site simulcast with 3 dispatch centers at 23 ops total — appeoaimately 15-20 seconds. However the specification is up to a minute 2. Section l.l states that "All non-Fort Worth users having dual links foT• their sites and dispatch locations will require that one of the two links be routed to the DSR Master Site to gain benefit of DSR operation." a. Is this a requirement? — This is a requirement to 1•l�n the site as a DSR site. Can agencies decide to retain redundant links to Fort Worth if their primary focus is on preventing site link disruption, or if they do not desire to obtain site linlcs to Irving, or because they are fine with operating in site trunking in an emergency scenario? — Yes. In the case in which a DSR switch would occur, the site would enter site trunking. 3. Are there any Irving Customer's that plan to connect links to the Irving DSR Backup in Fort Worth? — At this time, the City of [rving 4 site simulcast cell is the only site connecting to the Irving DSR. No other customet• sites have been proposed that will tie into the City of It•ving mastet• site. 4. Section 1.1 page 1-2 states "Some City of Fort Woi•th features on the main Master Site would not function during the time the system is switched to the DSR Master site." Please detail specifically which features would not fiinction. Are there features in addition to the IV&D discussion that follows? The DSR only has CEN back up links to the downtown Data Center so this is the only site that will be able to do CEN fi�netions when on the DSR Master. There is no back �ip PN Server, and you will not get other fiinctions down that pipe if there is no server associated with them in the DSR CEN — so things like ATIA stream eic. �vill not worl< so even though the data pipe is available the only DSR function that will fi►nctioi� fi•om the DSR would be the KMF Server and KMF Client at the Data Centec, 5. Section 1.1 page 1-3 and Section 23 state the assumption that "Irving will supply the required i•acic space and UPS powel• for the DSR Master site equipment". While this assumption is logical considering Foi-t Worth is doing the satne with Irving as stated in the proposal, it must be verified. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Addendum A— BGA Questions and Answers 6-2 a. Has Motorola verified that adequate power and rack space eYists? HVAC? - Racic space has been designated foi• the CFW DSR equipment. HVAC shot�ld be sufficient, but �vill need to be verified with tlle City of Irving. b. Section 5.7 and the equipment list refer to two new cabinets, two DSOPs, 4 circuits and a new 32 breaker panel. Where has space been designated for this equipment? - Space has been assigt�ed within the City of I1•ving CJC equipmet�t i•oom for the instaflation of two cabinets foc the CFW DSR ec�uipment. c. Is there an existing UPS to utilize or should Fort Worth provide one? — Will need to verify if the eYisting UPS wili handle the load. 6. Section 1.2 page 1-8 states that the bandwidth to the two dispatch centers has not been calculated and is based on audio loggintc. Is there a potentiai for more than the two Tls listed in table 1-2 to be required? — These should be okay — logging is not included with the DSR core so the IP logging recorder will not be available when you are switched to the DSR master. The note in section 1.2 is a bit confiising in the proposal because the links were calculated to the Foi�t Worth Master for the two dispatch centeis - and there is not any IP logging fiinctions at the Fort Worth dispatch centeis they are in the core at the Master site. 7. Section 1.3 refers to the proposal as firm fixed but the last sentence states it's a budgetary quotation that will require updates if necessary. It is assumed that this is a typo but please confirm. — Yes it was a typo. 8. Section 2, System Drawing labeled "ASTRO 25 Backup Master Site" has ct•oss-hatched items with a note that these components exist in the City of Fort Worth System. These crosshatched items rept•esented existing i•eused items (i.e. CFW alt�eady had core LAN s�vitches which oui• stuff was going to plug into). a. Does this mean the LAN Switch, Firewall/DMZ and Gateway Routers at Eagle Mountain? The additional Firewall at CJC is lised to filter data for the KMF server and I<MF client at the Data Center. Therefore the Fire�vall/DMZ for Fot�t Worth would remain as designed 1•ecently at Eagle Mountain for conditions �vhere noi•Inal operation talces place. Note other agencies and some fi►nctions of the ctu�rent DMZ �vi(I not be available when opel•ating on the back up Master. Note also Irving will share soule of the Coce equipment at Fort Wo►•th for theii• DSR and viee versa for Fort Wot•th and their DSR at CJC. There is a reference to another Fort Worth provided Firewall to be installed at Irving CJC in the SOW. That is correct — this was wcitten and designed before the CEN �vas completely designed for Fort Worth it was our assunlption at the ti�ne that �ve could use one of the two fii•ewalls previously purchased by Foct Worth at Irving CJC — however this is not the case — the proposal does not include an additional Motoi•ola Solutions fre�vall and therefot�e the City woltld be requit•ed to purchase an additional one at CJC. b. Does the CEN design remain the same in the DSR configuration? Again, the CEN design for the n�ain Core remains the sa�ne — when using the DSR located at CJC in Irving the only fu�lctions that will be reproduced fi•om the CEN are City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Addendum A— BGA Questions and Answers 6-3 the KMF functions through the Data Centei• — the CEN at that location is ne�v foi• this pi•oject. The CEN at FTW Eagle Mtn. remains the saine. Section 1.1 Page 1-2 CEN operation discusses loss ofCEN fiinctionality specifically KMF- OTAP-Inform etc. during failure of Eagle Mountain. The bullets then describe continued availability of the OTAP terminal at the data center and the need for additional routers. See note above about tlle same c�uestion. a. Please further detail what functionality will be available and what eq�iipment is necessaly? b. Section 4.6 ATP has a test for KMF-OTAR funetionality during DSR but it appears to only validate PDG switchover and registration with the KMF server. Will OTAR functions be available as well? 10. Section 4-8 ATP involves a primary and secondary UCS but the drawing has the secondary drawing cross-hatched out. Is a secondary UCS necessary? Please clarify. — Both UCS's will be used. Tl�ere is a UCS at the CFW Eagle Moi�ntain site and a UCS at the Irving CJC site. Only one UCS will be used at any given time, but each will bacic up the other in the case of a failuce. This is not automatic and would require user intervention to pecfol•m the switch. 11. Are there tests that prove continued operation of Network Management features during DSR switchover? — Yes 12. Formal training is not proposed as stated in the SOW section 5.10. Has SI time been allocated in the proposal to provide informal training on DSR switchover for Fort Worth personnel? What about external customers whose sites and consoles would be affected? No formal training is included or thought to be necessary, however we can provide infor►nation about DSR opel•ation and potential impaets in the event of Mastei• site transitions that can be presented and/oc disti•ibuted to all custoiners that wolilcl have a need to lcnow. 13. Section 5.12.4 of the SOW lists the documentation set proposed for DSR Is this a standalone documentation set or have costs been included for DSR to be integrated in the overall P25 project's documentation set? The documentation will be integrated with the overali project documentation foi• Phases 1 through 4. 14. Section 6 Project Scheduie is 107 days or just over five months concluding in early December. Cutover activities would likely be postponed around Thanlcsgiving, which would result in DSR project completion after the current Phase 3 cutover date. a. If necessary, pending Burnett Plaza site wo1�k completion and final schedule, would it be possible to compress this schedule? If so, how? b. Are there any potential savings in cost and time if DSR is incorporated into the P25 schedule and run as one project (change order vs. standalone pt•oject). City of Fort Worth October 25, 2013 Dynamic System Resiliency (DSR) Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Addendum A— BGA Questions and Answers 6-4 We have currently schedu(ed with Motorola Upgrade Operations (UO) to do this upgrade beginning Septe�nbet� 30 thi•ough October 11, 2013. This was not taken into account in t11e schedule provided �vith the proposal, but it is inlportant to point out that ordeTs should be placed no later than nlid-July (hopefiilly earliei•) in oi•del• to maintain this upgrade schedule. A new/updated schedule will be provided in Design Review. 15. In reference to section 7.3 Warranty Summary, please provide a quote for post-warranty sei•vices for DSR to match the post-warranty discussions for the P25 project. — The wai•i•anty pel•iod included in this pi•oposal will cun thi•ough December 31, 2014 to align with the cul•i•ent Fort Wortl� P25 Pi•oject warranty period. Kevin Lamb �vill be compiling and presenting the 2015 Post Wacranty numbers to Fort Worth prior to June 15, 2013. 16. System Pricing section 8 is a lump sum amount. Please provide a cost breakdown of equipment, civil and electt•ical work, system integl•ation, warranty, post-warranty, SUA and any applied discounts in the same format as the P25 proposal. Round 2 Questions Questions and answers labeled "Round 2" from email dated May 16, 2013 1. If the primary Prime site link from Rolling Hills to the Eagle Mountain Main Master site were to fail, will the secondary linl< to the CJC Backup DSR Foi�t Worth Master allow re-routing back to the local Eagle Mountain Master Site without requiring a DSR switchover? We would like to understand how the DSR architecture protects the P25 system and Prime Sites against site link failures. Both links are logically tied to the active zone controller dur•ing normal operation. The primary link travels through the link directly connected to the active core and the backup link rotrtes through the inactive core networlc and tllrough the intei•zone link back to the active core. Upon a primary link failure, connectivity �vill be maintained through the bacicttp link, though physically connected to the inactive core, as it will be logically connected to the active core through the network. 2. Please provide a regional ISSI map (who is connected to whom) to evaluate communications flows and evaluate disruptions in service that tnay occur in a DSR scenario. Will the Interzone link between Fort Worth and Irving allow access to other agencies connected to either entity via ISSI? If so, how? There ace two ISSI links that are ��sed in the system fi•om ISSI boxes — l. Dallas to the Airpol•t ISSI system 2. Fort Worth to the Dallas ISSI system City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Addendum A— BGA Questions and Answers 6-5 3. A(1 ISSI sites connect to one of these two sites The following pacagraphs come fi•om the Systetn Description for Fort Wo1•th DSR — it notes that the ISSI linl< fi•om Fort Worth will not be fiulctional when a catasti•ophic fail takes place at Eagle Mountain. "Note that the City of Fort Wol•th's Inter-SubSystem Interface (ISSI) gateway will not be functional when operati►Zg on the DSR tnastet• site. This is because the City of Fort Worth's ISSI.1 gateway does not support DSR operation. The City's current ISSI.1 gateway will continue to opei•ate no►•mally as long as the City is on the tnain tnaster site at Eagle Mo�mtain and opei•ating off of eithec Zone Controllei• (ZC 1 or ZC2). In the �mlikely event the City would need to switch to the DSR master site, using Zone Contl•ollers at the Irving site (ZC3 oi• ZC�4), the ISSI.1 gateway will not be functional while operating on the DSR master site." "Should the City determine ISSI fiinctionality is required when operating on the DSR master site, the ISSI.I gateway can be upgraded to the ISSI 8000 gateway. The ISSI 8000 gateway sllpports DSR operation for system releases 7.13 or higher." "Additionally, an ISSI 8000 gateway would also be rec�uired at the DSR master site location. This proposal does not include an upgrade to the City's c�irrent ISSLl gateway." As far as the question concerning the use by a Fort Worth unit of the Fort Worth ISSI when in the capture of an Irving site by a Fort Wocth unit or the use an Irving unit of the Irving ISSI when in the capture of the Fort Worth system. I would note two things: 1. W11ile Irving has purchasecl ISSI they have not determined wl�ece these links will connect as of this time. 2. Since the ISSI function is mecely a mapping of particula�• talkgroups on a system through the ISSI boY to another system it would be possible to i�se an ISSI tallcgi•oup authorized on the Fort Worth system that is mapped to the ISSI fi•om an Icving site if the talkgi•oup wei•e authorized to transvei•se the Interzone linl<. It would tie up r•esources on both systems however. Note this would also be true of an Ii•ving unit using an Irving talkgroup mapped to ISSI through the ISSI bo� at Irving if the salne conditions �vere tr��e, and with the same caveats as above. Note also that in no case wo�ild a Foi•t Wortl� unit be able to access the Fort Worth ISSI tallcgro�ips �vhen in tlle DSR scenacio. Since this is so eesource intensive and ISSI access is cal•e we would not recon�nlend this operation. ciry of Fort worth Dynamic System Resiiiency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Addendum A— BGA Questions and Answers 6-6 3. Is there one additionai pair of Core Routers added at both Master sites for the DSR design? How tnuch core router capacity will be utilized if the City and ail eYternal agencies implement dual linlcs with secondaty links routed to the DSR backUp at CJC? Once NETCO goes on the air thei•e will be thl•ee sets of core cottters at the Eagle Mountain Master Site. There will also be three paics of core routers at the CJC site for DSR. 4. All of the items in the SOW section 5.7 page 5-8 "Foi•t Worth Responsibilities" relate to the environmental, permitting, space, electt•ical, HVAC and grounding readiness of the Irving CJC DSR Baclaip site location. We request that Motorola to confirm that all of these requirements and facilities exist at CJC. Motorola as confirt�led that the City of Irving CJC faciliry will accolnmodate the City of Fort Worth DSR Backup site in all these areas. Cabinet space has already been allocated within the CJC equipment room. Electrical woi•k and grounding have been incllided as pat•t of this pi•oject. UPS capacity and HVAC cequirements have been verified to be sufficient for the additional load. (Low priority) Please provide a high level technical description of Motorola's geographically redundant Pr•ime Site Simulcast architecture and a conceptual design to address a Prime site failure at Eagle Mountain. The concern is regarding catastrophic failure of the Eagle Mountain site disrupting one Simulcast layer which DSR would not protect against. The City requests Motorola provide a ROM level quote for the conceptual solution as well as a comparison ROM quote to geographically relocate the Eagie Mountain Prime Site to another location. Actually what Motorola Solutions has pt•ovided in the Fort Worth Syste�n is Layer• Redundancy at geographically separate prime sites. Shouid a layer become inactive because of catastrophic failure of a prime site in Layer 02 for example users on that layer would need to switch to a backup Yalkgroup on Layer O1 which is still active, and vice vel•sa. Half of the system resources for channels would no longer be available so instead of operating on two 20 cha�lnel layers all users oti the City of Foi•t Wocth system would have only 1 layer of 20 channels to operate on until the disabled layer is restoced. The second question about relocation of the pritne site at Eagle Mountain has a some�vhat complex answer. Howevec the basic answet• is yes it could be relocated. However, here are some of the issues i•aised with that scenario: A site would have to be chose with adec�u�te power and space and T1 capacity — a. The Rolling Hills site which has the Layer 02 prime requires three cacic spaces for additional equipmei�t for the prime site. The new prime �vould require minimum of 3 rack spaces for the new prime. b. The Rolling Nills site �vhich has the Layer 02 prime requires an additional UPS in the building because of the Prin�e site — the building in which the relocated prime site would be located wot�ld lilcely requii•e additional UPS capacity. c. All of the T1 s going to the Eagle Mountain prime site would need to be celocated to the new priine site (Note ilot the Mastel• site links) Also two additional linlcs City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disciosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricfed Addendum A— BGA Questions and Answers 6-7 fi�om the Eagle Mountain Layer O1 RF site would neecl to be routed to the new site. 2. Today if Eagle Mountain �vere to be completely taken off-line you would have the following conditions: a. Layer Ol would be unavailable b. Layer 02 wot�ld be in site trunlcing — no direct connect to the dispatch centel•s eacept through bacicup consolettes or through control station dispatch. c. Network Management functions would be down. d. Layer 02 would be dirninished in coverage by one site Eagle Mountain. e. The City would still be opel•ational on one layer in site t►•unlcing — �vhen and if DSR was in place Layer 02 �vould be operational wide-at•ea off the DSR site — the NM filnctions would be available fi•om the DSR Master but Layer O1 would be off line. f. Note if just the Master site equipment was da►naged Layer O l would be in site trunlcing or if DSR is purchased would continue to work wide area through DSR. 3. If the prime site was moved — a. Iftl�at site were failed — Layer 02 would still be the active layer and Mastei• Site activity wou�d continue through Eagle Mountain. b. If the prime site was co-located at one of the eYisting RF sites and that site went off you would still lose that layer and the RF coverage foc both layers ofFthat site. c. Layec O l �vould have to be disabled during the reconfiguration of prime site equipment to a new site. 4. None of this deals �vith the cost involved in moving the prime site — just the steps required to make it happen. Please let us know what your.desire is here so that we can appropriately respond if it is desired to move the prime. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Addendum A— BGA Questions and Answers 6-8 Round 3 Questions Questions and answers labeled "Round 3" from email dated June 10, 2013 Clarification to Question 5- Round 1 The response above indicates further evaluation of the HVAC and UPS is necessary however the response to Round 2 Questions #4 states that the UPS and HVAC will be sufficient. Please clarify. Also indicate if the City would be required to provide the HVAC and UPS if necessaiy or also install. The bottom line answer to this question is the latest response fi�om the Ii•vit�g pcoject team is that HVAC and UPS are sufficient to handle the additional load and BTUs pi�ovided by installing the CFW DSR at their location. Therefot•e there is no need for• Fort Worth to supply or instali additional UPS or HVAC resources at this time. Follow-up to Ouestion 8- Round 1 The response indicates that core equipment is shared for Irving and Fort Worth. Specifically what equipment wili be shared at both cores? How will network management and warranty be handied for shared equipment? Gate�vay Routers Core LANSW GGSN Firewall (ICMF) Clarifcation to Question 9- Round 1 a. Motorola's response to question 4 indicates that only KMF will be available in a DSR scenat•io via the backup CEN links to the data center. So in response to question 9 are we to assume that OTAP at the data center will also work or not function (no backup PN)? OTAP will continue to worlc as long as 1) PN Server is alive; 2) As connectivity is still available to the DSR site. However in the case of catastrophic failure of the main master site only the KMF will wol•k on the DSR Master — therefore OTAP will not woi•k. b. Also with respect to 9b, at�e OTAR functions available in conjunction with KMF? OTAR is a KMF function and therefot•e will work with the DSR Master. Note the KMF server and 1 Client will be located at the City Data Center. Therefore the only access to KMF (OTAR) fiinctions in DSR conditions wiil be available thl•oug11 the I�MF Client located at the Data Center. Clat•ification to Question 16 - Round 1 Does line item 2 include all electrical work necessary to install the DSR bacicup equipment for Fort Woi�th at CJC? What about the UPS or enhanced HVAC if necessary? Is there anything that is a City responsibility with respect to this category? City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Addendum A— BGA Questions and Answers 6-9 Yes installation is included for CFW DSR — again at this time there is no enhancement of the HVAC oi• UPS t•equired. CFW is not responsible for this categoly of service. Clarification to Question 2- Round 2 We understand that ISSI wili not filnction in a DSR scenario without an upgrade. The question requested a regional ISSI map or biock diagram so the City couid evaluate interopeT•ability scenarios. Will communications be available through the ISSI link to Dallas and Irving to other agencies that ai•e not currently possible? From our understanding there are other agencies connected to Dailas' ISSI (Austin etc.) We understand that this would be resource intensive scenario per your response above, but would be a consideration for emergency scenarios only. Cut•rei�tly the Fort Worth system is connected to the Dallas System with ISSi connectivity The Dallas System is tied to Fort Worth and the Aii• Port System via lSSi Fort Worth is connected to Irving via Smai•tZone Irving has an ISSi Networl< but its connections have yet to be defined. ISSi is designed to woi•I< between diffei•ent systems via a one-on-one connection. These paths pi•ovide Talkgroup connectivity via mapping a talkgrot�p on one system to a talkgroup on the other system. Since Dallas has ISSi's to both Fort Worth and to the Airport system you could rnap both ISSi's to pass the same tallcgroup aiid therefore talk tolfi•om a talkgroup on Fort Worth to an Airport tallcgrolip. Since Irving is connected to Fort Worth via Smart Zone ISSi traffic from the systems that will connect to the Irving ISSi could be mapped to tallc on Fort Worth, Dallas (via lSSi linlc to Dallas) and to the Airport System (via the ISSi linlc at Irving, Smart Zone to Foi�t Wot�th, via Dallas ISSi link to Fort Worth, and to an Airport tallcgroup via the ISSi link to the airport) Thei•e are no other ISSi linlcs on these systems at this tinle, for exanlple there is none to Alistin. There are two points I think I should make concerning these cross-system ISSi links with multi-links needing to be set-up with each call: l. The system administrators on each system will have to set up the mapping to allow a call to traverse the various systems. 2. Since with a talkgroup call on System A you would be creating a call on System B, and through System B a call on System C it will require longer than normal tin�e to pass audio. I have to set up the call on system A then on B and then o�1 C the delay fot• a call will be longer than 500 msec before I can pass audio on that call. If each system ISSi and System toolc 500 msec it could take up to 1.5 seconds in the exalnple where you are going through 3 systems. Clarification to Question 4- Round 2 While the response is satisfactory we request that Motorola remove these responsibilities as "Fort Worth" in the SOW as part of the Design Review pr•ocess. We'll address during Design Review. Clarification to Question 5- Round 2 Please provide an amended response to address the ciarifications below. City of Fort Worth October 25, 2013 Dynamic System Resiliency (DSR) Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Resfricted Addendum A— BGA Questions and Answers 6-10 y� a. To clarify the ot�iginal question, we wei•e asking about a conceptual design and discussion foi• a true Prime Simulcast Site backup for Eagle Mountain Layer O1 layer only. That is, equipment that would be geographically located at another location and activate should the Prime Site only fail at Eagle Mountain. The thought behind this request wouid be to protect against a catastrophic failure at Eagle Mountain disrupting Wide Area communications but also site trunking of Layer O1. There are two approaches that can be taken to achieve redundant geographically sepacate pcime sites. Only the tirst of these is available until October of 2014. This date is when the City of Foi•t Worth/City of Irving infrasti•ucture is upgraded to 7.14. Option 1 Several yeals ago because of rec�uests in this region, local engineel•ing teams developed a means of providing a geographically separate prime site location. This redundancy requires the fol(owing: o Additional system T1 s are needed — two T 1 fi•om each ren�ote site will be routed to the new pcime site. e One new Tl from the new priine site to CJC Irving CFW DSR site. • Additional Moscad equipment with ne�v programming to be installed at Eagle Mtn. prime and the new pt•ime site for layer O1. This programming is done by a third party vendor. • Radios at each prime site to indicate the condition of that layer o Radio foi• wide area detection o Radio for site trunlcing detection o Radio for failsoft detection o Radio foi• laye►• failure detection o A special switch is installed at the output of these radios to create relay clos�ires at the pi•ime site based on layer condition. o Moscad is programmed to interpret these conditions to al(ow for switching the prime site it is located at to the proper mode and to coute T1 s t�vo and fi�om that site. • The output of the MOSCAD is connected to a switch module to switch T 1 s at the prime site —►�emote sites to prime and prime to Master site. • Typically this logic is used to switch the bacicup prime site into the opecational mode upon failiu•e of the main pi•ime site, automatically depending on layer condition. • The switch bacic to the main prime is typically a manual switch done through either a Moscad relay closu►•e at the sites, or an E lead fiinction via the microwave system. The coiitrol for this could be located at the radio shop oc other City of Fort Worth location. • The �nain idea of ihis configuration was to aflow the logic to switch to the bacicup prime upon failure of the main prime — but not in the other direction to allo�v for analysis for the repairs needed, the repairs to be peeformed and tested co�npletely before teying to restore normal operation. Human intervention in this step of the restoration was seen as necessary. Aciditional equipment requii•ed to implement this type of solution: City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Addendum A— BGA Questions and Answers 6-11 e Complete set of standat•d pi•ime site equip�ilent at new pi•ime site (layei• O l) • New Coci7ett switches at each prime site (layer O1) • Raven Audio switches for detection of radio system layer condition at each prime site for layer 01 • Four each P25 mobile radios with po�ver supply and antenna system for radio system layer condition at each prime site for layer O1 • New MOSCAD RTU with special systetn programming. • Additional equipulent for "manual" switching at both prime sites and possibly at the Radio Shop Option 2(only available iu October of 2014 on 7.14 t�pgrade) The geo-redundant prime site can be considei•ed to a lai•ge eYtent to be simply a redundant comparatoc prime site with redundant site gateways in which the 1•ed�mdant components a►•e installed at t�vo geogi•aphic locations. Additional itenls that are added to this al•e a thii•d site controller and a site reference, so either site �vill sLipport the same filll channel capacity of the subsystem. Oul� ASTRO 25 system "sees" this configuration as a single simulcast prime site or subsystem. In presentations to customers it should be shown as a pair of redundant prime sites, a primacy prime site and a secondary prime site. In general active resources "prefer" the primaiy prime site, but this is and operational and not an ordering consideration. Geo-redundant prime sites are only available with IP sim�llcast subsystenls. IP simulcast sub- sites may be either ESS or stand-alone repeater based. Only Ethernet connectivity is supported for this solution, both to the master site(s) and sub-sites. A simple block diagram of this configuration is shown below: City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Addendum A— BGA Questions and Answers 6-12 The following equipment is needed foi• both prime locations (main and redimdant): o Two HP 2620-48 switch this replaces the e�isting site switches fol• the cul•cent pritne site location. One of the new switches is located at the eYisting location and one would be located at the new prime location. • Two Backhattl switches are needed. One would be located at the elisting prime location and one would be located at the new prime location. (These ai•e requiced because the eYisting site links will need to be replaced with IP based links to each of the remotes, it is assumed that Fort Worth would provide this throi�gh the MPLS capability of their microwave system). The following additional eqiiipment would be requil•ed at the new pi•ime site only: • One site controllei• Ten new comparator bo�es with twenty total comparators. New TRAK GPS cards at new site (Note if not co-located with an eaisting RF site will reqt�il•e a new TRAI� GPS with antenna systems) The following new links are required between the split prime sites. These links milst be redundant, diversely routed "LAN eatensions" between prime sites; the following specifications are CRITICAL: Transparent, dedicated 10 or 100 Mbps Ethernet links Linlc speed depends on subsystem size: if the total of the numbec of tallc-paths, sub-sites, and CCGW's & HPD ovei•(ay sites > 42, 100 Mbps must be pl•ovided. One-way latency < Sms The reconfigtu•ed and site liiiks betweeu the remote sites and the two pri�ne loeations will consunle much less than the existing Tls they are replacing. The prime site linl<s to the Master City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Addendum A— BGA Questions and Answers 6-13 site fi•on� each of the prime locations will a(so cequil•e n�uch less bandwidth than the e�isting T1 links. This is because the City wiil now have to have IP links between each prime and each i•emote, and IP linlcs between each pi•ime and the Eagle and CJC DSR Master sites. The eapacity of these links has not been calculated at this time but is foreseen as being the equivalent to 6 or 7 DSOs at this moment. b. The second part of the original question discusses relocation of the Eagle Mountain Prime Simulcast Site in order to maintain site tr�inking of Layer 01 cathec than losing it completely should a catastrophic failu�•e of Eagle Moimtain occur. Before the implementation of DSR the following would happen if Eagle Mountain were to have a catastrophic failure: 1. Wide-Area tr�ullcing would no longer be availab�e on either layer. 2. Layer O1 would cease to operate. 3. Eagle Mountain would no longer available therefore the RF site would cease for both layers. 4. Layer 02 wol�ld still operate in a Site Trunlcing scenario, After the impiementation of DSR the following would happen if Eagle Mountain were to have catastrophic failure l. Wide-Area trunlcing would be available through the DSR for which ever prime sites are up. 2. Layer O l would cease to operate —(if prime site is affected by catastrophic failure of the whole site). 3. Eagle Mo��ntain RF site for both layecs �vould be off-line (if entire site fails due to catastrophic failure). 4. Layer 02 wouid continue to operate in the wide area trunking mode thcough the DSR. Situation after DSR if Prime site for Layer Ol were moved to another location (and Eagle Mountain Master site failed). 1. If eatastrophic failut�e is on the Eagle Mountain site (affecting all elements at that location): a. Both layers would still be in wide-area trunking working off the DSR mastec. b. The RF sites (Eagle Mountain) would be off-line for both layers because of site fai(u1•e, and therefore have reduced coverage, 2. If catastrophic failure happens at a different site with the relocated prime for layer O1: a. Layer O1 would cease to opei•ate. b. Layer 02 wot�ld continue to operate �vide-area thcottgh either the main Eagle Mountain DSR oi• the CJC (CFW) DSR Master depending on whether Eagle is still on line (Note if Layer O1 peime were tnoved to Rolling Hills and this site had catast�•ophic failure — both layei•s would no longer fiinction si�lce both primes would be at this location.). c. If located at a current RF site location (6-sites) that have both layers on P25 atld catastrophic fail��re occurred the layer O1 and layei• 02 RF sites at that location would no longer function. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Addendum A— BGA Questions and Answers 6-14 d. If Rolling Hills ��vel•e to have catasti•ophic failiu�e Layei• 02 would cease to ope�•ate under the conditions of all of the above scenarios. Any relocation of the pcime at Eagle will cause a cucrent system outage of Layer O 1 during the move. Also: a. Site moved to would have to have �dequate space power and air conditioning. b. Tl ►napping of eveiy RF site and the new prime site would be requiced. c. Two additional Tls would have to be added to the c�n•cent TI plan for the new links that would have to be established between Eagle and new prime and between CJC DSR and new prime. City of Fort Worth Dynamic System Resiliency (DSR) October 25, 2013 Use or disclosure of this proposal is subject to the restrictions on the cover page. Motorola Solutions Confidential Restricted Addendum A— BGA Questions and Answers 6-15 i1�I&C Review �� � � '� � � Page 1 of 2 Official site of the City of Fort Worth, Texas FORT�ORTI� a � - , � _. ,�. ; ��� . � �. _ � � � , _ 7< _ _ __ � COUNCIL ACTION: Approved on 6/4/2013 �. , �. ,.�.� . ___� .,. .,. �r,,_ f... ... � _ . . � .s � u �� DATE: CODE: 6/4/2013 REFERENCE NO.. C TYPE: **G26278 LOG NAME: CONSENT PUBLIC HEARING: 04MOTOROLA SYSTEM PURCHASE AGREEMENT DSR NO SUBJECT: Authorize System Purchase Agreement with Motorola Solutions, Inc., in the Amount Up to $982,254.00 and Upon Approval to Use Grant Funds by the State of Texas, Department of Public Safety to Add Dynamic System Resiliency to the City of Fort Worth Public Safety Radio Communications System Using a Cooperative Contract for the Information Technology Solutions Department (ALL COUNCIL DISTRICTS) � � .� . . � -.�� t. . _ _r t � .� .. �_ _ �. �� �w ... �. � ��._� . ti s: . �w_ . � __ . . �� RECOMMENDATION: It is recommended that the City Council authorize a System Purchase Agreement with Motorola Solutions, Inc., in the amount up to $982,254.00 and upon approval to use grant funds by the State of Texas, Department of Public Safety to add Dynamic System Resiliency to the City of Fort Worth Public Safety Radio Communications System using Houston-Galveston Area Council Contract No. RA05-12 for the Information Technology Solutions Department. DISCUSSION: The City of Fort Worth's Public Safety Radio Communications System provides primary radio communications for the City's Police Department, Fire Department, and City Marshal. The system also supports other City departments (Water, Transportation and Public Works, etc). Additionally, the system provides primary communications for 14 surrounding jurisdictions and interoperable communications to over 30 additional public safety organizations in the region. The Dynamic System Resiliency (DSR) feature will enable the system to automatically maintain critical radio system communications in the event of catastrophic component failure. On June 14, 2011, the City Council approved M&C G-17303 authorizing execution of a System Purchase Agreement with Motorola Solutions, Inc., for the upgrade of the City's public safety radio communications system. The DSR feature is an additional feature for this system that is funded by the Urban Area Security Initiative (UASI) grant program. On November 11, 2012, the City Council approved M&C C-25968 accepting UASI grant funds to pay for programs to maintain and enhance local capabilities to prepare for, prevent, respond to and recover from acts of terrorism and natural disasters. Upon approval from Department of Public Safety (DPS), these grant funds will be used to pay for services under this Agreement. In order to meet deadlines for completion of the project, Staff recommends execution of this Agreement as soon as possible. Staff anticipates project approval by DPS in June 2013. COOPERATIVE PURCHASE - State law provides that a local government purchasing an item under a Cooperative Purchasing Agreement satisfies any state law requiring that the local government seek competitive bids for purchase of the item. Houston-Galveston Area Council (HGAC) contracts were competitively bid to increase and simplify the purchasing power of government entities. M/WBE OFFICE - A waiver of the goal for MBE/SBE subcontracting requirements was requested by http://apps.cfwnet.org/council�acket/mc_review.asp?ID=18460&councildate=6/4/2013 1 / 16/2014 �IVI&C Review Page 2 of 2 the Department and approved by the M/WBE Office, in accordance with the BDE Ordinance, because tne purchase of goods or services is from source(s) where subcontracting or supplier opportunities ' are negligible. ADMINISTRATIVE CHANGE ORDER - An Administrative Change Order or increase may be made by the City Manager for this System Purchase Agreement in the amount up to $50,000.00 and does not require specific City Council approval as long as sufficient funds have been appropriated. FISCAL INFORMATION/CERTIFICATION: The Financial Management Services Director certifies that funds are available in the current capital budgets, as appropriated, of the Grants Fund and the Information Systems Capital Project Fund. TO Fund/AccountlCenters FROM Fund/Account/Centers GR76 539120 004442581050 $795,587.00 P251 539120 041030173520 $186,667.00 Submitted for Citv Manager's Office by: Originating Department Head: Additional Information Contact: ATTACHMENTS Susan Alanis (8180) Peter Anderson (8781) Steve Streiffert (2221) Alan Girton (8484) http://apps. cfwnet. org/council�acicet/mc_review. asp?ID=18460&councildate=6/4/2013 1/ 16/2014