HomeMy WebLinkAboutIR 0702INFORMAL REPORT TO CITY COUNCIL MEMBERS
No. 23-0702
To the Mayor and Members of the City Council
May 16, 2023
Page 1 of 1
SUBJECT: CONVENIENCE FEE INCREASE FOR PAY -BY -PHONE PARKING
SERVICE
The purpose of this informal report is to provide an update to the City Council on a $0.10
increase in the pay -by -phone service convenience fee. Pay -by -phone technology (i.e. smart
phone application) enables customers to pay for metered on -street parking via a smart phone,
receive alerts before time expires, and remotely extend a parking session up to the maximum
time allotted for the spot.
The City began using pay -by -phone technology in FY 2016 after City Council approved M&C C-
27507, which authorized a contract with Parkmobile, LLC, for pay -by -phone services. ParkMobile
helps millions of people easily find and pay for parking on their mobile devices. People can use
ParkMobile solutions to quickly pay for street and garage parking without having to use a meter or
kiosk. Additionally, ParkMobile offers parking reservations for concerts, sporting events, airports,
campuses and more.
ParkMobile's pay -by -phone offering is a fee -based service and has no cost to the City of Fort
Worth. Customers have paid the City's standard parking fees in addition to a $0.35 convenience
transaction fee for pay -by -phone service since FY 2016. All costs associated with the program
are absorbed by the customer. The $0.10 increase, initiated by ParkMobile, is the first update in
pricing since inception of the program in Fort Worth in 2016. Since then, ParkMobile's operational
costs have increased by more than 40%. These operational costs include, but are not limited to,
marketing, payroll, insurance, and research/development of ParkMobile's products and
services —including the FW Park application. This increase will ensure that ParkMobile can
continue to provide the City of Forth Worth with the best mobile applications and service to meet
customer expectations for parking offerings.
Effective June 1, 2023, an increase of $0.10 will be added to the existing fee of $0.35 making the
effective convenience fee $0.45.
If you have any questions, please contact Martin Phillips Transportation and Public Works
Assistant Director, at martin.phillips(a�fortworthtexas.go\ or (817) 392-7861.
David Cooke
City Manager
ISSUED BY THE CITY MANAGER
FORT WORTH, TEXAS