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HomeMy WebLinkAboutIR 0715INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 23-0715 To the Mayor and Members of the City Council �s Y *a SUBJECT: CODE ENFORCEMENT CALLS FOR SERVICE +qrF rn Yg7.3 June 6, 2023 Page 1 of 3 The purpose of this Informal Report is to provide statistics on the types of calls for service investigated by Code Enforcement and distinguish between resident -initiated complaints and proactive officer -initiated complaints by Council District. Complaints The following information was collected by the City Call Center for Code Enforcement complaints received from January 1, 2023 to May 16, 2023. The Council District was assigned on the date the complaint was received. The new Council District assignments went into effect on May 6, 2023 which explains the low numbers for Council Districts 10 and 11. The charts below show the number of resident -initiated complaints and officer -initiated complaints per Council District. It also shows the percentage of citizen vs officer- initiated complaints per Council District and the percentage based on the total number of complaints. For example, in Council District 2, 58% were resident - initiated complaints and the other 42% were officer -initiated. Council District 2 received 9% of the total number of complaints during this time period. Complaint Type Council District 2 3 4 5 6 (Jan 1, 2023 - May 16, 2023) Resident Initiated 1,191 58% 1,594 56% 1,886 69% 1,664 49% 1,432 71% (12,731/57%) Officer Initiated 863 42% 1,246 44% 852 31% 1,719 51% 599 29% (9,783/43%) Total Complaints 2,054 9% 2,840 13% 2,738 12% 3,383 15% 2,031 9% (22,514) Complaint Type Council District 7 8 9 10 11 (Jan 1, 2023 - May 16, 2023) Resident Initiated 11410 69% 1,683 40% 1,762 58% 35 73% 74 54% (12,731/57%) Officer Initiated 638 31% 2,503 60% 1,286 42% 13 27% 64 46% (9,783/43%) Total Complaints 2,048 9% 4,186 19% 3,048 14% 48 0% 138 1% (22,514) Violation Types The following information was collected by CodeOps, the computer tracking system used by Code Enforcement to document investigations. Council Districts are assigned to address specific cases at the time they are opened. Violations at that address are part of the case. When the new Council Districts went into ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 23-0715 To the Mayor and Members of the City Council �s Y *a SUBJECT: CODE ENFORCEMENT CALLS FOR SERVICE +qrF rn Yg7.3 June 6, 2023 Page 2 of 3 effect on May 6, 2023 all open cases were reassigned using the new Council District boundaries. Any closed cases kept the previous Council District assignments. The charts below show the number of violations by type per Council District. It also shows the percentage of each violation type per Council District and the percentage based on the total number of violations. This allows you to see the top violations being worked in each Council District. For example, in Council District 2, the highest number of violations investigated were for property maintenance violations (30%), then solid waste violations (22%), and high grass violations (13%) came in third. Overall, Council District 2 represented 9% of the total violations investigated during this time period. Violation Type (Jan 1, 2023 - May 16, 2023) Council District 2 3 41 5 6 Animal 1 0% 0 0% 1 0% 3 0% 0 0% Health Hazard 15 1% 23 2% 31 3% 47 2% 35 4% High Grass/Weeds 168 13% 190 13% 135 13% 337 17% 154 16% Multi -Family 68 5% 418 28% 54 5% 367 18% 131 14% Property Maintenance 382 30% 388 26% 301 29% 411 20% 214 22% Recurring Mow Ticket 2 0% 4 0% 1 0% 11 1% 2 0% Solid Waste 286 22% 231 15% 323 31% 405 20% 179 19% Substandard Building 114 9% 20 1% 18 2% 104 5% 33 3% Vehicle 114 9% 106 7% 73 7% 107 5% 76 8% Zoning 140 11% 122 8% 90 1 9% 240 12% 1 128 13% Total Violations (14,312) 1,290 9% 1,502 10% 1,027 1 7% 2,032 14% 1 952 7% Violation Type (Jan 1, 2023 - May 16, 2023) Council District 7 8 9 10 11 Animal 1 0% 6 0% 2 0% 2 1% 0 0% Health Hazard 29 3% 67 3% 40 2% 8 4% 49 3% High Grass/Weeds 234 23% 1 544 21% 392 21% 97 45% 377 22% Multi -Family 57 6% 80 3% 181 10% 5 2% 94 5% Property Maintenance 225 22% 883 34% 534 28% 54 25% 521 30% Recurring Mow Ticket 5 0% 35 1% 8 0% 1 0% 17 1% Solid Waste 299 29% 513 19% 441 23% 13 6% 101 6% Substandard Building 27 3% 86 3% 69 4% 9 4% 91 5% Vehicle 61 6% 211 8% 80 4% 9 4% 158 9% Zoning 97 9% 210 8% 154 8% 19 9% 313 18% Total Violations (14,312) 1,035 7% 2,635 18% 1,901 13% 217 2% 1,721 12% ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 23-0715 To the Mayor and Members of the City Council June 6, 2023 �s °ram Page 3 of 3 Y *a SUBJECT: CODE ENFORCEMENT CALLS FOR SERVICE f Yg7'3 Summary In total, 22,514 complaints were received for Code Enforcement between January 1, 2023 and May 16, 2023. Of those complaints, 12,731 (57%) were citizen -initiated and 9,783 (43%) were officer -initiated. From those complaints, 14,312 violations were identified when the officers investigated the properties. Approximately one- third of the complaints were closed as duplicate complaints, no violations were observed, or the complaints were referred to other departments. While complaints can be made anonymously, the city encourages residents to provide contact information so the code officers can update the residents on their investigations, explain process of law, and provide estimated timeframes for compliance. For questions regarding this information, please contact Brandon Bennett, Code Compliance Director at Brandon. Ben nett(a)-fortworthtexas.gov or (817) 392-6322. David Cooke City Manager ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS