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HomeMy WebLinkAboutContract 59778City Secretary Contract No. 59778 FORT WORTH, VENDOR SERVICES AGREEMENT This VENDOR SERVICES AGREEMENT ("Agreement") is made and entered into by and between the CITY OF FORT WORTH ("City"), a Texas home rule municipal corporation and Berry Dunn McNeil & Parker, LLC ("Vendor"), a Maine limited liability company, each individually referred to as a "party" and collectively referred to as the "parties." AGREEMENT DOCUMENTS: The Agreement documents shall include the following: 1. This Vendor Services Agreement; 2. Exhibit A — Scope of Services; 3. Exhibit B — Price Schedule; 4. Exhibit C — Verification of Signature Authority Form; and 5. Exhibit D - RFP 23-005 and Vendor's Response. Exhibits A, B, C, and D which are attached hereto and incorporated herein, are made a part of this Agreement for all purposes. In the event of any conflict between the terms and conditions of Exhibits A, B, C, or D and the terms and conditions set forth in the body of this Agreement, the terms and conditions of this Agreement shall control. 1. Scope of Services. Vendor shall provide City with a structural staff and efficiency study ("Services") which are set forth in more detail in Exhibit "A" which is attached hereto and incorporated herein for all purposes. 2. Term. This Agreement begins on the date the Assistant City Manager signs this Agreement ("Effective Date") and expires one year from the Effective Date ("Expiration Date"), unless terminated earlier in accordance with this Agreement ("Initial Term"). City will have the option, in its sole discretion, to renew this Agreement under the same terms and conditions, for up to four (4) one-year renewal option(s) (each a "Renewal Term"). 3. Compensation. City shall pay Vendor an amount not to exceed one hundred seventy- two thousand seven hundred dollars and no cents ($172,700.00) in accordance with the provisions of this Agreement and Exhibit `B" Payment Schedule, which is attached hereto and incorporated herein for all purposes. Vendor shall not perform any additional services for the City not specified by this Agreement unless the City requests and approves in writing the additional costs for such services. City shall not be liable for any additional expenses of Vendor not specified by this Agreement unless City first approves such expenses in writing. City agrees to pay all invoices of Vendor within thirty (30) days of receipt of such invoice. Vendor shall submit invoices to City no more frequently than monthly for the Services that have been performed by Vendor. 4. Termination. 4.1. Written Notice. City or Vendor may terminate this Agreement at any time and for Vendor Services Agreement OFFICIAL RECORD page 1 of 13 Berry Dunn McNeil & Parker, LLC CITY SECRETARY FT. WORTH, TX City Secretary Contract No. any reason by providing the other party with 30 days' written notice of termination. 4.2 Non-aDDroDriation of Funds. In the event no funds or insufficient funds are appropriated by City in any fiscal period for any payments due hereunder, City will notify Vendor of such occurrence and this Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to City of any kind whatsoever, except as to the portions of the payments herein agreed upon for which funds have been appropriated. 4.3 Duties and Obligations of the Parties. In the event that this Agreement is terminated prior to the Expiration Date, City shall pay Vendor for services actually rendered up to the effective date of termination and Vendor shall continue to provide City with services requested by City and in accordance with this Agreement up to the effective date of termination. Upon termination of this Agreement for any reason, Vendor shall provide City with copies of all completed or partially completed documents prepared under this Agreement. In the event Vendor has received access to City Information or data as a requirement to perform services hereunder, Vendor shall return all City provided data to City in a machine readable format or other format deemed acceptable to City. Disclosure of Conflicts and Confidential Information. 5.1 Disclosure of Conflicts. Vendor hereby warrants to City that Vendor has made full disclosure in writing of any existing or potential conflicts of interest related to Vendor's services under this Agreement. In the event that any conflicts of interest arise after the Effective Date of this Agreement, Vendor hereby agrees immediately to make full disclosure to City in writing. 5.2 Confidential Information. Vendor, for itself and its officers, agents and employees, agrees that it shall treat all information provided to it by City ("City Information") as confidential and shall not disclose any such information to a third party without the prior written approval of City. 5.3 Public Information Act. City is a government entity under the laws of the State of Texas and all documents held or maintained by City are subject to disclosure under the Texas Public Information Act. In the event there is a request for information marked Confidential or Proprietary, City shall promptly notify Seller. It will be the responsibility of Seller to submit reasons objecting to disclosure. A determination on whether such reasons are sufficient will not be decided by City, but by the Office of the Attorney General of the State of Texas or by a court of competent jurisdiction. 5.3 Unauthorized Access. Vendor shall store and maintain City Information in a secure manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt City Information in any way. Vendor shall notify City immediately if the security or integrity of any City Information has been compromised or is believed to have been compromised, in which event, Vendor shall, in good faith, use all commercially reasonable efforts to cooperate with City in identifying what information has been accessed by unauthorized means and shall fully cooperate with City to protect such City Information from further unauthorized disclosure. 6. Right to Audit. Vendor agrees that City shall, until the expiration of three (3) years after final payment under this Agreement, or the final conclusion of any audit commenced during the said three years, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records, including, but not limited to, all electronic records, of Vendor involving transactions relating to this Agreement at no additional cost to City. Vendor agrees that City shall have access during Vendor Services Agreement Page 2 of 13 Berry Dunn McNeil & Parker, LLC City Secretary Contract No. normal working hours to all necessary Vendor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. City shall give Vendor reasonable advance notice of intended audits. 7. Independent Contractor. It is expressly understood and agreed that Vendor shall operate as an independent contractor as to all rights and privileges and work performed under this Agreement, and not as agent, representative or employee of City. Subject to and in accordance with the conditions and provisions of this Agreement, Vendor shall have the exclusive right to control the details of its operations and activities and be solely responsible for the acts and omissions of its officers, agents, servants, employees, Vendors and subcontractors. Vendor acknowledges that the doctrine of respondeat superior shall not apply as between City, its officers, agents, servants and employees, and Vendor, its officers, agents, employees, servants, Vendors and subcontractors. Vendor further agrees that nothing herein shall be construed as the creation of a partnership or joint enterprise between City and Vendor. It is further understood that City shall in no way be considered a Co -employer or a Joint employer of Vendor or any officers, agents, servants, employees or subcontractors of Vendor. Neither Vendor, nor any officers, agents, servants, employees or subcontractors of Vendor shall be entitled to any employment benefits from City. Vendor shall be responsible and liable for any and all payment and reporting of taxes on behalf of itself, and any of its officers, agents, servants, employees or subcontractors. Liabilitv and Indemnification. 8.1 LIABILITY - VENDOR SHALL BE LIABLE AND RESPONSIBLE FOR ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR CHARACTER, WHETHER REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE NEGLIGENT ACT(S) OR OMISSION(S), MALFEASANCE OR INTENTIONAL MISCONDUCT OF VENDOR, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. 8.2 GENERAL INDEMNIFICATION - VENDOR HEREBY COVENANTS AND AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND CITY, ITS OFFICERS, AGENTS, SERVANTS AND EMPLOYEES, FROMAND AGAINST ANYAND ALL CLAIMS OR LAWSUITS OFANYKIND OR CHARACTER, WHETHER REAL OR ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT CAUSED BY THE NEGLIGENT ACTS OR OMISSIONS OR MALFEASANCE OF VENDOR, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES. 8.3 INTELLECTUAL PROPERTY INDEMNIFICATION — Vendor agrees to defend, settle, or pay, at its own cost and expense, any claim or action against City for infringement of any patent, copyright, trade mark, trade secret, or similar property right arising from City's use of the software and/or documentation in accordance with this Agreement, it being understood that this agreement to defend, settle or pay shall not apply if City modifies or misuses the software and/or documentation. So long as Vendor bears the cost and expense of payment for claims or actions against City pursuant to this section, Vendor shall have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, City shall have the right to fully participate in any and all such settlement, negotiations, or lawsuit as Vendor Services Agreement Page 3 of 13 Berry Dunn McNeil & Parker, LLC City Secretary Contract No. necessary to protect City's interest, and City agrees to cooperate with Vendor in doing so. In the event City, for whatever reason, assumes the responsibility for payment of costs and expenses for any claim or action brought against City for infringement arising under this Agreement, City shall have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, Vendor shall fully participate and cooperate with City in defense of such claim or action. City agrees to give Vendor timely written notice of any such claim or action, with copies of all papers City may receive relating thereto. Notwithstanding the foregoing, City's assumption of payment of costs or expenses shall not eliminate Vendor's duty to indemnify City under this Agreement. If the software and/or documentation or any part thereof is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted, Vendor shall, at its own expense and as City's sole remedy, either: (a) procure for City the right to continue to use the software and/or documentation; or (b) modify the software and/or documentation to make it non -infringing, provided that such modification does not materially adversely affect City's authorized use of the software and/or documentation; or (c) replace the software and/or documentation with equally suitable, compatible, and functionally equivalent non -infringing software and/or documentation at no additional charge to City; or (d) if none of the foregoing alternatives is reasonably available to Vendor terminate this Agreement, and refund all amounts paid to Vendor by City, subsequent to which termination City may seek any and all remedies available to City under law. Assignment and Subcontracting. 9.1 Assignment. Vendor shall not assign or subcontract any of its duties, obligations or rights under this Agreement without the prior written consent of City. If City grants consent to an assignment, the assignee shall execute a written agreement with City and Vendor under which the assignee agrees to be bound by the duties and obligations of Vendor under this Agreement. Vendor and Assignee shall be jointly liable for all obligations of Vendor under this Agreement prior to the effective date of the assignment. 9.2 Subcontract. If City grants consent to a subcontract, sub Vendor shall execute a written agreement with Vendor referencing this Agreement under which sub Vendor shall agree to be bound by the duties and obligations of Vendor under this Agreement as such duties and obligations may apply. Vendor shall provide City with a fully executed copy of any such subcontract. 10. Insurance. Vendor shall provide City with certificate(s) of insurance documenting policies of the following types and minimum coverage limits that are to be in effect prior to commencement of any work pursuant to this Agreement: 10.1 Coverage and Limits (a) Commercial General Liability: $1,000,000 - Each Occurrence $2,000,000 - Aggregate Vendor Services Agreement Page 4 of 13 Berry Dunn McNeil & Parker, LLC City Secretary Contract No. (b) Automobile Liability: $1,000,000 - Each occurrence on a combined single limit basis Coverage shall be on any vehicle used by Vendor, its employees, agents, representatives in the course of providing services under this Agreement. "Any vehicle" shall be any vehicle owned, hired and non -owned. (c) Worker's Compensation: Statutory limits according to the Texas Workers' Compensation Act or any other state workers' compensation laws where the work is being performed Employers' liability $100,000 - Bodily Injury by accident; each accident/occurrence $100,000 - Bodily Injury by disease; each employee $500,000 - Bodily Injury by disease; policy limit (d) Professional Liability (Errors & Omissions): $1,000,000 - Each Claim Limit $1,000,000 - Aggregate Limit Professional Liability coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, or a separate policy specific to Professional E&O. Either is acceptable if coverage meets all other requirements. Coverage must be claims -made, and maintained for the duration of the contractual agreement and for two (2) years following completion of services provided. An annual certificate of insurance must be submitted to City to evidence coverage. 10.2 General Reauirements (a) The commercial general liability and automobile liability policies shall name City as an additional insured thereon, as its interests may appear. The term City shall include its employees, officers, officials, agents, and volunteers in respect to the contracted services. (b) The workers' compensation policy shall include a Waiver of Subrogation (Right of Recovery) in favor of City. (c) A minimum of Thirty (30) days' notice of cancellation or reduction in limits of coverage shall be provided to City. Ten (10) days' notice shall be acceptable in the event of non-payment of premium. Notice shall be sent to the Risk Manager, City of Fort Worth, 200 Texas Street, Fort Worth, Texas 76102, with copies to the Fort Worth City Attorney at the same address. (d) The insurers for all policies must be licensed and/or approved to do business in the State of Texas. All insurers must have a minimum rating of A- VII in the current A.M. Best Key Rating Guide, or have reasonably equivalent financial Vendor Services Agreement Page 5 of 13 Berry Dunn McNeil & Parker, LLC City Secretary Contract No. strength and solvency to the satisfaction of Risk Management. If the rating is below that required, written approval of Risk Management is required. (e) Any failure on the part of City to request required insurance documentation shall not constitute a waiver of the insurance requirement. (f) Certificates of Insurance evidencing that Vendor has obtained all required insurance shall be delivered to the City prior to Vendor proceeding with any work pursuant to this Agreement. 11. ComDliance with Laws, Ordinances, Rules and Regulations. Vendor agrees that in the performance of its obligations hereunder, it shall comply with all applicable federal, state and local laws, ordinances, rules and regulations and that any work it produces in connection with this Agreement will also comply with all applicable federal, state and local laws, ordinances, rules and regulations. If City notifies Vendor of any violation of such laws, ordinances, rules or regulations, Vendor shall immediately desist from and correct the violation. 12. Non -Discrimination Covenant. Vendor, for itself, its personal representatives, assigns, subVendors and successors in interest, as part of the consideration herein, agrees that in the performance of Vendor's duties and obligations hereunder, it shall not discriminate in the treatment or employment of any individual or group of individuals on any basis prohibited by law. IF ANY CLAIM ARISES FROM AN ALLEGED VIOLATION OF THIS NON-DISCRIMINATION COVENANT BY VENDOR, ITS PERSONAL REPRESENTATIVES, ASSIGNS, SUBVENDORSS OR SUCCESSORS IN INTEREST, VENDOR AGREES TO ASSUME SUCH LIABILITY AND TO INDEMNIFY AND DEFEND CITY AND HOLD CITY HARMLESS FROM SUCH CLAIM. 13. Notices. Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand -delivered to the other party, its agents, employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the transmission, or (3) received by the other party by United States Mail, registered, return receipt requested, addressed as follows: To CITY: To VENDOR: City of Fort Worth Berry Dunn McNeil & Parker LLC Attn: Assistant City Manager Kevin Price, Principal 200 Texas Street 2211 Congress Street Fort Worth, TX 76102-6314 Portland ME 04102 Facsimile: (817) 392-6134 Facsimile: 207-774-2375 With copy to Fort Worth City Attorney's Office at same address 14. Solicitation of EmDlovees. Neither City nor Vendor shall, during the term of this Agreement and additionally for a period of one year after its termination, solicit for employment or employ, whether as employee or independent contractor, any person who is or has been employed by the other during the term of this Agreement, without the prior written consent of the person's employer. Notwithstanding the foregoing, this provision shall not apply to an employee of either party who responds to a general solicitation of advertisement of employment by either party. Vendor Services Agreement Page 6 of 13 Berry Dunn McNeil & Parker, LLC City Secretary Contract No. 15. Governmental Powers. It is understood and agreed that by execution of this Agreement, City does not waive or surrender any of its governmental powers or immunities. 16. No Waiver. The failure of City or Vendor to insist upon the performance of any term or provision of this Agreement or to exercise any right granted herein shall not constitute a waiver of City's or Vendor's respective right to insist upon appropriate performance or to assert any such right on any future occasion. 17. Governing Law / Venue. This Agreement shall be construed in accordance with the laws of the State of Texas. If any action, whether real or asserted, at law or in equity, is brought pursuant to this Agreement, venue for such action shall lie in state courts located in Tarrant County, Texas or the United States District Court for the Northern District of Texas, Fort Worth Division. 18. Severability. If any provision of this Agreement is held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired. 19. Force Maieure. City and Vendor shall exercise their best efforts to meet their respective duties and obligations as set forth in this Agreement, but shall not be held liable for any delay or omission in performance due to force majeure or other causes beyond their reasonable control, including, but not limited to, compliance with any government law, ordinance or regulation, acts of God, acts of the public enemy, fires, strikes, lockouts, natural disasters, wars, riots, material or labor restrictions by any governmental authority, transportation problems and/or any other similar causes. 20. Headings not Controlling. Headings and titles used in this Agreement are for reference purposes only, shall not be deemed a part of this Agreement, and are not intended to define or limit the scope of any provision of this Agreement. 21. Review of Counsel. The parties acknowledge that each party and its counsel have reviewed and revised this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved against the drafting party shall not be employed in the interpretation of this Agreement or Exhibits A, B, and C. 22. Amendments / Modifications / Extensions. No amendment, modification, or extension of this Agreement shall be binding upon a party hereto unless set forth in a written instrument, which is executed by an authorized representative of each party. 23. Entirety of Agreement. This Agreement, including Exhibits A, B and C, contains the entire understanding and agreement between City and Vendor, their assigns and successors in interest, as to the matters contained herein. Any prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with any provision of this Agreement. 24. Counterparts. This Agreement may be executed in one or more counterparts and each counterpart shall, for all purposes, be deemed an original, but all such counterparts shall together constitute one and the same instrument. 25. Warranty of Services. Vendor warrants that its services will be of a high quality and conform to generally prevailing industry standards. City must give written notice of any breach of this warranty within thirty (30) days from the date that the services are completed. In such event, at Vendor's Vendor Services Agreement Page 7 of 13 Berry Dunn McNeil & Parker, LLC City Secretary Contract No. option, Vendor shall either (a) use commercially reasonable efforts to re -perform the services in a manner that conforms with the warranty, or (b) refund the fees paid by City to Vendor for the nonconforming services. 26. Immizration Nationalitv Act. Vendor shall verify the identity and employment eligibility of its employees who perform work under this Agreement, including completing the Employment Eligibility Verification Form (I-9). Upon request by City, Vendor shall provide City with copies of all I-9 forms and supporting eligibility documentation for each employee who performs work under this Agreement. Vendor shall adhere to all Federal and State laws as well as establish appropriate procedures and controls so that no services will be performed by any Vendor employee who is not legally eligible to perform such services. VENDOR SHALL INDEMNIFY CITY AND HOLD CITY HARMLESS FROM ANY PENALTIES, LIABILITIES, OR LOSSES DUE TO VIOLATIONS OF THIS PARAGRAPH BY VENDOR, VENDOR'S EMPLOYEES, SUBCONTRACTORS, AGENTS, OR LICENSEES. City, upon written notice to Vendor, shall have the right to immediately terminate this Agreement for violations of this provision by Vendor. 27. Ownershin of Work Product. City shall be the sole and exclusive owner of all reports, work papers, procedures, guides, and documentation, created, published, displayed, and/or produced in conjunction with the services provided under this Agreement (collectively, "Work Product"). Further, City shall be the sole and exclusive owner of all copyright, patent, trademark, trade secret and other proprietary rights in and to the Work Product. Ownership of the Work Product shall inure to the benefit of City from the date of conception, creation or fixation of the Work Product in a tangible medium of expression (whichever occurs first). Each copyrightable aspect of the Work Product shall be considered a "work -made - for -hire" within the meaning of the Copyright Act of 1976, as amended. If and to the extent such Work Product, or any part thereof, is not considered a "work -made -for -hire" within the meaning of the Copyright Act of 1976, as amended, Vendor hereby expressly assigns to City all exclusive right, title and interest in and to the Work Product, and all copies thereof, and in and to the copyright, patent, trademark, trade secret, and all other proprietary rights therein, that City may have or obtain, without further consideration, free from any claim, lien for balance due, or rights of retention thereto on the part of City. 28. Signature Authoritv. The person signing this Agreement hereby warrants that he/she has the legal authority to execute this Agreement on behalf of the respective party, and that such binding authority has been granted by proper order, resolution, ordinance or other authorization of the entity. This Agreement and any amendment hereto, may be executed by any authorized representative of Vendor whose name, title and signature is affixed on the Verification of Signature Authority Form, which is attached hereto as Exhibit "C". Each party is fully entitled to rely on these warranties and representations in entering into this Agreement or any amendment hereto. 29. Chanize in Comuanv Name or Ownership. Vendor shall notify City's Purchasing Manager, in writing, of a company name, ownership, or address change for the purpose of maintaining updated City records. The president of Vendor or authorized official must sign the letter. A letter indicating changes in a company name or ownership must be accompanied with supporting legal documentation such as an updated W-9, documents filed with the state indicating such change, copy of the board of director's resolution approving the action, or an executed merger or acquisition agreement. Failure to provide the specified documentation so may adversely impact future invoice payments. 30. No Bovcott of Israel. If Vendor has fewer than 10 employees or this Agreement is for less than $100,000, this section does not apply. Vendor acknowledges that in accordance with Chapter 2271 of the Texas Government Code, the City is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does Vendor Services Agreement Page 8 of 13 Berry Dunn McNeil & Parker, LLC City Secretary Contract No. not boycott Israel; and (2) will not boycott Israel during the term of the contract. The terms "boycott Israel" and "company" shall have the meanings ascribed to those terms by Chapter 2271 of the Texas Government Code. By signing this contract, Vendor certifies that Vendor's signature provides written verification to the City that Vendor: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. 31. Prohibition on Boycotting Energy Companies. Vendor acknowledges that in accordance with Chapter 2274 of the Texas Government Code (as added by Acts 2021, 87th Leg., R.S., S.B. 13, § 2), the City is prohibited from entering into a contract for goods or services that has a value of $100,000 or more, which will be paid wholly or partly from public funds of the City, with a company (with 10 or more full-time employees) unless the contract contains a written verification from the company that it: (1) does not boycott energy companies; and (2) will not boycott energy companies during the term of the contract. The terms "boycott energy company" and "company" have the meaning ascribed to those terms by Chapter 2274 of the Texas Government Code (as added by Acts 2021, 87th Leg., R.S., S.B. 13, § 2). To the extent that Chapter 2274 of the Government Code is applicable to this Agreement, by signing this Agreement, Vendor certifies that Vendor's signature provides written verification to the City that Vendor: (1) does not boycott energy companies; and (2) will not boycott energy companies during the term of this Agreement. 32. Prohibition on Discrimination Against Firearm and Ammunition Industries. Vendor acknowledges that except as otherwise provided by Chapter 2274 of the Texas Government Code (as added by Acts 2021, 87th Leg., R.S., S.B. 19, § 1), the City is prohibited from entering into a contract for goods or services that has a value of $100,000 or more which will be paid wholly or partly from public funds of the City, with a company (with 10 or more full-time employees) unless the contract contains a written verification from the company that it: (1) does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2) will not discriminate during the term of the contract against a firearm entity or firearm trade association. The terms "discriminate against a firearm entity or firearm trade association," "firearm entity" and "firearm trade association" have the meaning ascribed to those terms by Chapter 2274 of the Texas Government Code (as added by Acts 2021, 87th Leg., R.S., S.B. 19, § 1). To the extent that Chapter 2274 of the Government Code is applicable to this Agreement, by signing this Agreement, Vendor certifies that Vendor's signature provides written verification to the City that Vendor: (1) does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2) will not discriminate against a firearm entity or firearm trade association during the term of this Agreement. 33. Compliance with Public Information Act Requests. The requirements of Subchapter J, Chapter 552, Government Code, may apply to this Agreement and Vendor agrees that the Agreement can be terminated if Vendor knowingly or intentionally fails to comply with a requirement of that subchapter. Vendor acknowledges that section 552.371 of the Texas Government Code applies to this Agreement if. (1) this Agreement has a stated expenditure of at least $1 million in public funds for the purchase of good or services by the City; or (2) this Agreement results in the expenditure of at least $1 million in public funds for the purchase of goods or services by the City in a fiscal year of the City. To the extent that section 552.371 of the Texas Government Code applies to this Agreement, Vendor shall comply with section 552.372 of the Texas Government Code by: (1) preserving all contracting information relating to this Agreement as provided by the records retention requirements applicable to the City for the duration of the Agreement; (2) promptly providing the City any contracting information related to this Agreement that is in the custody or possession of Vendor on request of the City; and (3) on completion of the Agreement, either (a) providing at no cost to the City all contracting information related to the Agreement that is in the custody or possession of Vendor; or (b) preserving the contracting information relating to the Agreement as provided by the retention requirements application to the City. Vendor Services Agreement Page 9 of 13 Berry Dunn McNeil & Parker, LLC City Secretary Contract No. IN WITNESS WHEREOF, the parties hereto have executed this Agreement to be effective on the date signed by the City's Assistant City Manager. ACCEPTED AND AGREED: City: By: Dana Burghdoff (Aq 18, 20 17:13 CDT) Name: Dana Burghdoff Title: Assistant City Manager Date: Jul 18, 2023 Vendor: By: Name: Kevin Price Title: Principal Date: Jul 18, 2023 CITY OF FORT WORTH INTERNAL ROUTING PROCESS: Approval Recommended: Li rl� �.r92 By: 49nnifer oberts for (Jul 18, 2023 14CDT) Name: Dalton Harrell Title: Director Approved as to Form and Legality: By. 7c1,ar' Mc —1,-(J,l 18, 20D 15:47 CDT) Name: Richard A. McCracken Title: Sr. Assistant City Attorney Contract Authorization: M&C: 23-0572 (6/27/23) Form 1295: 2023-1032126 Vendor Services Agreement Berry Dunn McNeil & Parker, LLC Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. 7ahre sca t& Mol-ate,t By. Janie Scarlett Morales (Jul 18,202314:29 CDT) Name: Janie Scarlet Morales Title: Assistant Director 4.p'avopnn� City Secretary: F FORr�oa�d 0, 3- Ica. A .�a�CRs xp 5d4� By Q Name: Jannette Goodall Title: City Secretary OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Page 10 of 13 EXHIBIT A SCOPE OF SERVICES 1.0 DELIVERABLES 1.1 Deliverable 1: Vendor shall conduct a review of the organizational and hierarchical structure of the Development Services Department ("Department") for efficiency and ensure lean operations as follows: 1.1.1 Review and evaluate the current organizational and management systems and effectiveness of the hierarchical structure. 1.1.2 Review the current organization of the Department and the duties of each division to determine if the work is proportional, streamlined, and effectively distributed and grouped for expediency and efficiency. 1.1.3 Review intake functions for flow and expediency. 1.1.4 Review training for intake and specifically determine if training is sufficient for accuracy and expediency. 1.2 Deliverable 2: Vendor shall conduct an organizational review of the Department's organizational structure. The Department has approximately 45 classifications and each classification and/or position must be reviewed to: 1.2.1 Identify the need to collapse job functions; 1.2.2 Create new classifications within the City of Fort Worth Classification system while recommending a desired supervisor to employee ratio for adequate oversight. 1.2.3 Analyze the current organization structure and recommend an organizational structure to: 1.2.3.1 Determine if employee workloads are manageable and if KPI's for service delivery are reasonable; 1.2.3.2 Develop a workload analysis template, that can be used for both current and future years, to determine if additional positions are needed to manage workloads; and 1.2.3.3 Provide a strategy for the employees' progression through the pay plan/salary schedule that is transparent, easy to understand, and easy to administer. 1.3 Deliverable 3: Vendor shall provide a report detailing the current state of service delivery and make specific recommendations to: 1.3.1 Improve customer service; 1.3.2 Streamline processes, cost and/or time saving initiatives; 1.3.3 Improve processes; or 1.3.4 Other identified program enhancements. EXHIBIT B PRICE SCHEDULE Deliverable Quantity UOM Price* Calendar Days to (Unit of Complete Measure) Deliverable Deliverable 1 (Per 1 EACH $82,500.00 91 Exhibit A) Deliverable 2 (Per 1 EACH $73,700.00 56 Exhibit A) Deliverable 3 (Per 1 EACH $16,500.00 42 Exhibit A) Total Proiect Price $172,700.00 Total Days: 189 *A total price for each deliverable is provided. Vendor may bill for partially completed deliverables no more frequently than monthly. EXHIBIT C VERIFICATION OF SIGNATURE AUTHORITY Berry, Dunn, McNeil & Parker, LLC 2211 Congress Street Portland, ME 04102 Execution of this Signature Verification Form ("Form") hereby certifies that the following individuals and/or positions have the authority to legally bind Vendor and to execute any agreement, amendment or change order on behalf of Vendor. Such binding authority has been granted by proper order, resolution, ordinance or other authorization of Vendor. City is fully entitled to rely on the warranty and representation set forth in this Form in entering into any agreement or amendment with Vendor. Vendor will submit an updated Form within ten (10) business days if there are any changes to the signatory authority. City is entitled to rely on any current executed Form until it receives a revised Form that has been properly executed by Vendor. Name: Kevin Price Position: Principal Signature 2. Name: Position: Signature 3. Name: Position: Signature Name• —4'� A'1'� Signature of President / CEO Other Other Title: Date: 6 -2-z-zO z3 Vendor Services Agreement — Exhibit C Page 13 of 13 EXHIBIT D FORTWORTH. RFP Cover Sheet PURCHASING DIVISION REQUEST FOR PROPOSALS (RFP) for 23-0055 Structural and Efficiency Study for Development and Permitting Services Issued: Wednesday, April 5, 2023 PROPOSAL SUBMISSION DEADLINE: Thursday. April 27.2023 by 1:30PM Local Time NO LATE PROPOSALS WILL BE ACCEPTED Proposal shall be delivered/mailed to: Legal Name, d/b/a and address of Proposer submitting the Proposal: The Sr. Purchasing Manager City of Fort Worth Purchasing Division, Lower Level, City Hall, 200 Texas Street, Fort Worth, Texas 76102 Note: Return this Cover Sheet with the Proposal Pre -Proposal Conference will be held in person 1:30PM (CST) on Tuesday, April 11, 2023 200 Texas, Fort Worth, TX, 76102 — Development Services Conference Room — Northeast Corner, Lower Level, Room #LL1201 The Proposer will be able to access by video conference via WebEx, please refer to Page 5, section 8.3.2 for details. For additional information/clarifications regarding this RFP, please see Section 5.0. Assigned Buyer: Maria Canoura FMSPurchasinaResaonsesCcDfortworthtexas.aov Authorized Person: Title: Signature: Contact Person Name: Phone: ( ) Fax: Email: Bidder/Supplier ID with City of Fort Worth/ Federal ID Number (TIN): Will contract be available for Cooperative Agreement use? (See Section 29) Yes No. • PDF or Adobe or electronic signature is acceptable on this RFP cover page. The Authorized Person, by his/her signature, represents that he/she is submitting a binding proposal and is authorized to bind. By signing and submitting, acknowledges that he/she has received and read the entire document packet, including all documents incorporated by reference, and agrees to be bound by the terms therein. • Proposals must be received in the Purchasing Office by 1:30 P.M., "Proposal Submission Deadline" AND TIME STAMPED PRIOR TO THE 1:30 DEADLINE IN ORDER TO BE CONSIDERED. Late bids will be returned or destroyed. • Proposals must be submitted in a sealed envelope WITH THE RFP NUMBER, RFP TITLE AND PROPOSER'S LEGAL NAME WRITTEN ON THE OUTSIDE OF THE ENVELOPE. In case of courier, it should be on the outside of the courier's shipping envelope. • Bids will be opened and read aloud publicly at 2:OOPM in the Council Chambers. RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 1 of 23 Request for Proposal The City of Fort Worth is seeking proposals from qualified firms to establish an Agreement for Structural Staffing and Efficiency Study in accordance with the descriptions and specifications listed in this solicitation. 1.0 SUBMISSION OF PROPOSALS 1.1 One (1) signed original, and one (1) USB flash drive containing electronic versions of all Proposal documents must be submitted in a sealed package. Failure to submit a signed original and a USB flash drive containing all proposal documents will deem the bid as non- responsive. PROPOSER's name, address and bid number should be marked on the outside of the package. Facsimile or electronic transmittals or offers communicated by telephone will not be accepted or considered. Proposal information that is not submitted in sealed packages will not be considered. 1.2 Mail or Deliver Responses to the Following Address: City of Fort Worth Purchasing Division RFP # 23-0055 200 Texas Street, Lower Level City Hall, Fort Worth, Texas, 76102 2.0 DELIVERY OF PROPOSALS 2.1 Proposals must be received in the CITY's Purchasing Division no later than the submission deadline. The submitting PROPOSER is responsible for the means of on -time delivery of the proposal to the location listed in paragraph 1.2. Delays due to any instrumentality used to transmit the Proposals, including delay occasioned by the PROPOSER or the CITY's internal mailing system, will be the responsibility of the PROPOSER. Proposals must be completed and delivered in sufficient time to avoid disqualification for lateness due to difficulties in delivery. The time and date stamp clock in CITY's Purchasing Division is the official clock for determining whether submittals are submitted timely. Late Proposal documents will not be accepted under any circumstances. 3.0 PROPRIETARY INFORMATION 3.1 If a PROPOSER does not desire proprietary information in the Proposal to be disclosed, it is required to identify all proprietary information in the Proposal. This identification must be done by noting the words "Proprietary Information" individually on each page on which such proprietary information is found. If the PROPOSER fails to identify proprietary information, it agrees that by submission of its Proposal that those sections shall be deemed non-proprietary and made available upon public request. 3.2 PROPOSERS are advised that the CITY, to the extent permitted by law, will protect Proposals from release. PROPOSER shall consider the implications of the Texas Public Information Act, particularly after the Request for Proposals (RFP) process has ceased and the Contract has been awarded. While there are provisions in the Texas Public Information Act to protect proprietary information where the PROPOSER can meet certain evidentiary standards, please be advised that a determination on whether those standards have been met will not be decided by the CITY, but by the Office of the Attorney General of the State of Texas. In the event a request for public information is made, the CITY will notify the PROPOSER, who may then make arguments to the Attorney General pursuant to 552.305, Texas Government Code. The CITY will not make arguments to the Attorney General on a PROPOSER's behalf. RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 2 of 23 4.0 COMPLETION OF PROPOSAL RESPONSES 4.1 Information presented in the Proposals will be used to evaluate the qualifications of the PROPOSER(s) and to determine the PROPOSER(s) which will be selected to provide services to the CITY. 4.2 Responses shall be completed in accordance with the requirements of this RFP. Statements made by a PROPOSER shall be without ambiguity, and with adequate elaboration, where necessary, for clear understanding. 4.3 Proposals shall be limited to a maximum of one hundred (100), 8-1/2" X 11" pages (one side only and including cover letter) using a font size no smaller than 11 point and margins of at least one inch in each direction. The required/requested attachments are not part of this page limit. 4.4 Responses must include the all documents and information specified in this RFP. 5.0 CLARIFICATIONS AND ISSUANCE OF ADDENDA 5.1 Any requests for explanation, clarification, or interpretation desired by a PROPOSER regarding any part of this RFP must be made prior to the published submission deadline, as referenced in Section 8.3 of this RFP. 5.2 IN ORDER FOR QUESTIONS TO BE ANSWERED, ALL QUESTIONS MUST BE SENT BY E-MAIL BEFORE THE QUESTION DEADLINE AND MUST BE IDENTIFIED AS FOLLOWS: 5.2.1 All explanation, clarification or questions must clearly identify the buyer's name and the bid number on the document or on the subject line, if sent by an email. For example: "Attention: Buyer name and RFP No. XX-XXXX". If the buver's name and proposal number is not included as specified above, the auestion will NOT be answered. 5.2.2 Delivery of questions: 5.2.2.1 Via Email - FMSPurchasingResiDonses(c)fortworthtexas.aov 5.2.2.1.1 Please note, if an e-mail confirming receipt of your e-mail is not received within one (1) business day, please contact the Purchasing Office at 817-392-2462. 5.3 If the CITY, in its sole discretion, determines that a change or additional information is needed or a clarification is required, the CITY shall issue a written addendum regarding such change, additional information, or clarification. Sole authority for issuing of addenda shall be vested in the CITY's Purchasing Division. 5.4 Interpretations, corrections or changes to the RFP are not binding upon the CITY if they are made in any manner other than a written addendum, and PROPOSERs shall not rely upon such written interpretations, corrections or changes. Oral explanations or instructions given before the award of the Contract are not binding. Each PROPOSER must acknowledge receipt of all addenda within its response. 6.0 UNAUTHORIZED COMMUNICATIONS 6.1 Any oral communications are considered unofficial and non -binding with regard to this RFP. After release of this solicitation, PROPOSERs are prohibited from contacting or communicating with any CITY officer, employee, or representative regarding this RFP other than (i) the point of contact designated on the cover page of this RFP or (ii) the Minority Women and Business Enterprise (MWBE) Office. No officer, employee, agent or RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 3 of 23 representative of the PROPOSERS shall, directly or indirectly through others, have any contact or discussion, oral or written, with any members of the CITY Council; members of the RFP evaluation, interview, or selection panels; CITY staff or CITY's consultants, or seek to influence any CITY Council member, CITY staff, or CITY's consultants regarding any matters pertaining to this solicitation, except as expressly provided herein. If a representative of any PROPOSER violates the foregoing prohibition by contacting any of the above listed parties with whom contact is not authorized, such contact may result in the PROPOSER's being disqualified from the procurement process. 7.0 WITHDRAWAL OF PROPOSALS 7.1 An authorized representative of the PROPOSER may withdraw a Proposal at any time prior to the RFP submission deadline, upon presentation of acceptable identification as a representative of such company. 8.0 AWARD OF CONTRACT 8.1 It is understood that the CITY reserves the right to accept or reject any and all Proposals and to re -solicit for Proposals, as it shall deem to be in the best interests of the CITY. Receipt and consideration of any Proposals shall under no circumstances obligate the CITY to accept any Proposals. If an award of contract is made, it shall be made to the responsible PROPOSER whose Proposal is determined to be the best evaluated offer taking into consideration the relative importance of the evaluation factors set forth in the RFP. 8.2 The information provided in this Request for Proposals is only to be used for the purpose of preparing a proposal or response to the CITY's requested services. This Agreement shall begin on the date stated in agreement ("Effective Date") and shall expire one year after effective date, ("Expiration Date"), unless terminated earlier in accordance with this Agreement ("Initial Term"). Upon the expiration of the Initial Term, the Agreement shall renew automatically under the same terms and conditions for up to four (4) one-year renewal periods, unless CITY or PROPOSER provides the other party with notice of non - renewal at least 60 days before the expiration of the Initial Term or renewal period. However, if funds are not appropriated, the City may cancel the Agreement 30 calendar days after providing written notification to the PROPOSER. A PROPOSER may submit a proposal for all or part of the requested services. Selection of a successful PROPOSER will be made on the basis of the proposal deemed most advantageous and beneficial to the CITY. 8.3 Tentative Schedule of Events 8.3.1 Timeline and tasks related to this solicitation RFP Release Date: Wednesday, April 5, 2023 at 8:00 AM (CST) Pre -Proposal Conference: Tuesday, April 11, 2023 at 1;30PM (CST) Deadline for Questions: Friday, April 14, 2023 at 5:OOPM (CST) Deadline for Answers Wednesday, April 19, 2023 Proposals Due Date and Time: April 27, 2023 1:30 PM (CST) Evaluation of Proposals: May 2023 PROPOSER Interview, if applicable May 2023 (*) Mayor and Council Consideration, if June 2023 applicable Contract Effective (anticipated): June/July 2023 * By submitting a response to this RFP, the PROPOSER IS agreeing to be available for interviews, if requested by the Evaluation Panel, during the month of May 2023. Not being available will deem your proposal as non -responsive. RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 4 of 23 8.3.2 Video Conference Details for Pre -Proposal Conference on Tuesday, April 11, 2023 at 1:30PM (CST): 8.3.2.1 Join from the meeting link: https://fortworthtexas.webex.com/fortworthtexas/j.php?MTID=mc828cOcl ef3e8de690a280dee2331669 8.3.2.2 Join by meeting number: Meeting number (access code): 2550 054 9668 Meeting password: BSeHnbs7D52 8.3.2.3 Tap to join from a mobile device (attendees only) +1-469-210-7159„25500549668## United States Toll (Dallas) 8.3.2.4 Join by phone +1-469-210-7159 United States Toll (Dallas) 8.3.2.5 Join from a video system or application Dial 25500549668@fortworthtexas.webex.com You can also dial 173.243.2.68 and enter your meeting number. 8.3.3 Failure to attend the Pre -Proposal Conference will impact potential Bidder's ability to submit a fully informed and competitive response. Attendance is not mandatory but is strongly encouraged. 9.0 PERIOD OF ACCEPTANCE 9.1 PROPOSER acknowledges that by submitting the Proposal, PROPOSER makes an offer that, if accepted in whole or part by the CITY, constitutes a valid and binding contract as to any and all items accepted in writing by the CITY. The period of acceptance of proposals is one hundred and eighty (180) calendar days from the date of opening, unless the PROPOSER notes a different period. 10.0 TAX EXEMPTION 10.1 The CITY of Fort Worth is exempt from Federal Excise and State Sale Tax; therefore, tax must not be included in any contract that may be awarded from this RFP. 11.0 COST INCURRED IN RESPONDING 11.1 All costs directly or indirectly related to preparation of a response to the RFP or any oral presentation required to supplement and/or clarify a Proposal which may be required by the CITY shall be the sole responsibility of and shall be borne by the participating PROPOSER. 12.0 NEGOTIATIONS 12.1 The CITY reserves the right to negotiate all elements that comprise the successful PROPOSER's response to ensure that the best possible consideration be afforded to all concerned. RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 5 of 23 13.0 CONTRACT INCORPORATION 13.1 The contract documents shall include this RFP, the PROPOSER's Response to the RFP, the CITY's Vendor Services Agreement (Attachment E), and such other terms and conditions as the parties may agree. 14.0 NON -ENDORSEMENT 14.1 If a Proposal is accepted, the successful PROPOSER, hereinafter "Contractor," shall not issue any news releases or other statements pertaining to the award or servicing of the agreement that state or imply the CITY of Fort Worth's endorsement of the successful PROPOSER's services. 15.0 PROPOSAL EVALUATION PROCESS 15.1 The CITY Purchasing Division will guide the evaluation of PROPOSER responses received. 15.2 An Evaluation Committee consisting of representatives from various CITY departments and CITY consultants may be appointed to review and evaluate RFP responses in accordance with this RFP. CITY reserves the right at its sole discretion to include additional representatives from other CITY departments and or other contractors. 15.3 CITY reserves the right at its sole discretion to determine the process for proposal evaluation and may elect to accelerate and/or decelerate the evaluation process by combining, eliminating or expanding phases as it is deemed in the public interest to do so. 15.4 The Evaluation Committee will review PROPOSER's references and criteria and may select PROPOSER candidates for onsite interviews. 15.5 RFP responses that deviate substantially from the requirements of the RFP will be rejected. 15.6 The CITY reserves the right to reject any or all proposals. 15.7 Contract award will be by section or overall total whichever the CITY determines to be in the CITY's best interest. 15.8 The CITY anticipates selecting PROPOSER(s) that will be recommended to the CITY Council for award of a contract to provide the requested services to the CITY. 16.0 PROPOSAL EVALUATION FACTORS 16.1 Selection will be based on the qualified PROPOSER that is determined to be the most advantageous to the CITY considering the relative importance of evaluation factors listed below. A bidder will be disqualified if they do not meet at least 50% of the points available, excluding the points for price. 16.1.1 Cost —up to 15 points available 16.1.1.1 Cost will be evaluated based on prices indicated on Attachment C 16.1.2 Qualifications of the firm in performing projects of similar scope — up to 25 points available 16.1.2.1 This evaluation factor will be evaluated based on the information provided on Sections 33.1.3, 33.1.4 and 33.1.5. 16.1.3 Experience and qualifications of key individuals assigned to the project - up to 25 points available RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 6 of 23 16.1.3.1 This evaluation factor will be evaluated based on the information provided on Section 33.1.3. 16.1.4 Proposer's ability to meet the City's needs - up to 35 points available 16.1.4.1 This evaluation factor will be evaluated based on the solution provided by the PROPOSER on Sections 33.1.6 and 33.1.7. 17.0 SUBCONTRACTORS 17.1 PROPOSERs may include subcontractors for any part of services offered. CITY reserves the right at its sole discretion to accept or reject any proposal that includes subcontractors. Upon award of a contract, CITY reserves the right to pre -approve use of any and all subcontractors. 18.0 BEST AND FINAL OFFER 18.1 The CITY at its sole discretion may elect to have PROPOSERS submitting proposals deemed most advantageous to the CITY may be requested to prepare a Best and Final Offer for consideration by the Evaluation Committee. Contract negotiations will then be based on submitted Best and Final Offers. 19.0 ASSIGNMENT 19.1 The PROPOSERs shall not assign its rights or duties under an award without the prior written consent of the CITY. Such consent shall not relieve the assignor of liability in the event of default by its assignee. 20.0 ERRORS OR OMISSIONS 20.1 The PROPOSER shall not be allowed to take advantage of any errors or omissions in this RFP. Where errors or omissions appear in this RFP, the PROPOSER shall promptly notify the CITY's Purchasing Division in writing of such error or omission it discovers. Any significant errors, omissions or inconsistencies in this RFP are to be reported no later than ten (10) days before time for the RFP response is to be submitted. 21.0 TERMINATION 21.1 If this award results in a contract, it shall remain in effect until contract expires, delivery and acceptance of products and/or performance of services ordered or terminated by the CITY or Contractor with a thirty (30) day written notice prior to cancellation. In the event of termination, the CITY reserves the right to award a contract to next lowest and best PROPOSER as it deems to be in the best interest of the CITY. 21.2 Further, the CITY may cancel this contract without expense to the CITY in the event that funds have not been appropriated for expenditures under this contract. The CITY will return any delivered but unpaid goods in normal condition to the PROPOSER or pay for the goods, at the CITY's sole direction. 22.0 TERMINATION. REMEDIES. AND CANCELLATION 22.1 Right to Assurance. Whenever the CITY has reason to question the PROPOSER's intent to perform, the CITY may demand that the PROPOSER(s) give written assurance of PROPOSER's intent to perform. In the event a demand is made, and no assurance is given within ten (10) calendar days, the CITY may treat this failure as an anticipatory repudiation of the contract. RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 7 of 23 23.0 CHANGE ORDERS 23.1 No oral statement of any person shall modify or otherwise change or affect the terms, conditions or specifications stated in the resulting contract. All change orders to the con- tract will be made in writing by the CITY's Financial Management Services Department and signed by both parties. Change orders must be approved by CITY Council if dollar amount is over $100,000.00. 24.0 VENUE 24.1 The agreement(s) will be governed and construed according to the laws of the State of Texas. The agreement(s) is (are) performable in Tarrant County, Texas. Venue shall lie exclusively in Tarrant County, Texas. 25.0 CONFLICT OF INTEREST 25.1 No public official shall have interest in this contract, in accordance with Vernon's Texas Codes Annotated, Local Government Code Title 5, Subtitled C., Chapter 171. (see Attachment A). 26.0 INSURANCE 26.1 For the duration of a contract resulting from this RFP, PROPOSER shall carry insurance in the types and amounts as specified in Attachment E of this RFP. Insurance coverage(s) required herein are intended to respond to occurrences which may arise from services and/or goods related to this bid solicitation. 27.0 CONTRACT CONSTRAINTS AND CONDITIONS 27.1 All services shall be provided in accordance with applicable requirements and ordinances of the CITY, laws of the State of Texas, and applicable federal laws. 27.2 The proposed Services Agreement has been provided with this RFP as Attachment E. PROPOSERs must submit any objections to the contract provisions along with responses. 27.3 A fully executed contract shall be comprised of the following documents: I. Vendor Services Agreement II. This Request for Proposals, including all Attachments III. The Successful PROPOSERs written Proposal 28.0 INVOLVEMENT OF MINORITY BUSINESS ENTERPRISE (MBE): 28.1 MBE participation is not part of the selection criteria. 29.0 COOPERATIVE PURCHASING 29.1 Should other governmental entities decide to participate in this Contract, PROPOSERs shall indicate in their proposals whether they agree that all terms, conditions, specification, and pricing would apply. 29.2 If the successful PROPOSER agrees to extend the resulting Contract to other governmental entities, the following will apply: Governmental entities within utilizing Contracts with the CITY of Fort Worth will be eligible, but not obligated, to purchase material/services under this Contract(s) awarded as a result of this solicitation. All purchases by governmental entities other than the CITY of Fort Worth will be billed directly to that governmental entity and paid by that governmental entity. The CITY of Fort Worth RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 8 of 23 will not be responsible for another governmental entity's debts. Each governmental entity will order its own material/services as needed. 30.0 BILLING FOR SERVICES: PAYMENT 30.1 PROPOSER shall bill for services based on the Proposed Service Fees and Charges Schedule for actual services performed, as presented in Attachment C. 30.2 All payment terms shall be "Net 30 Days" unless specified in the proposal. Prompt/early payment discount(s) may be considered by the City. PROPOSER shall submit the proposed discount(s) on Attachment C. 30.3 Service PROPOSER shall invoice no more frequently than monthly for services provided. 30.4 Invoices shall be submitted to the CITY department designated by the CITY. Service PROPOSER shall submit separate invoices in duplicate, on each purchase order or purchase change order after each transaction. Invoices shall indicate the purchase order or purchase change order number. Invoices shall be itemized and Service PROPOSER shall mail or deliver invoices to Buyer's Department and address as set forth in the block of the purchase order, purchase change order or release order entitled "Ship to." Payment shall not be made until the above instruments have been submitted after delivery and acceptance of the goods and/or services. 30.5 Successful PROPOSERs are encouraged to register for direct deposit payments prior to providing goods and/or services using the forms posted on the CITY website at httD://www.fortworthtexas.aov/Durchasina. 31.0 CERTIFICATE OF INTERESTED PARTIES FORM 1295 31.1 The successful PROPOSER is required to complete online and notarize the Certificate of Interested Parties Form 1295 and the form must be submitted to the Purchasing contact listed in the solicitation before the purchase/contact will be presented to the City Council. The form may be completed at: httos://www.ethics.state.tx.us/whatsnew/elf info form1295.htm. 32.0 CHANGE IN COMPANY NAME OR OWNERSHIP 32.1 The Vendor shall notify the CITY's Purchasing Manager, in writing, of a company name, ownership, or address change for the purpose of maintaining updated CITY records. The president of the company or authorized official must sign the letter. A letter indicating changes in a company name or ownership must be accompanied with supporting legal documentation such as an updated W-9, documents filed with the state indicating such change, copy of the board of director's resolution approving the action, or an executed merger or acquisition agreement. Failure to do so may adversely impact future invoice payments. 33.0 PROPOSAL REQUIREMENTS/FORMAT 33.1 Proposals should adequately address all evaluation factors listed on 16.0 and include the following list of required items that that will be used as part of the evaluation. Proposals should be prepared as simply as possible and provide a straightforward, concise description of the proposer's capabilities to satisfy the requirements of the RFP. Utmost attention should be given to accuracy, completeness, and clarity of content. All parts, pages, figures, or tables should be numbered and clearly labeled. Response information should be limited to pertinent information only. PROPOSER shall utilize the format below to submit their proposal. PROPOSER'S proposal submission must include the following information, failure to provide all the information will deem the bid non- responsive: RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 9 of 23 33.1.1 A completed and signed original Request for Proposals (RFP) Cover Sheet. The primary contact should be identified, together with both telephone and email contact information. The cover letter will not be included in the page count; 33.1.2 A completed Document Checklist, Attachment F to aid in responsiveness. This page will not be included in the page count; 33.1.3 A summary letter that introduces your firm or consultant, briefly states your interest in the project, outlined the firm's background, years in business, capabilities, experience and qualifications of key personnel as it relates to the scope of work for this solicitation. Description of your firm or team's corporate/organization structure and the credentials of its leadership and key staff likely to be assigned to responsible roles in the project. The contact person for further communication regarding the project shall also be specifically identified, including name, phone, and e-mail information. To evaluate key personnel assigned to this project, include resum6s, listing educational background, work experience, special skills and licenses and/or certifications. 33.1.4 References: Proposals shall list a minimum of three (3) references from projects similar in nature, size and scope completed or undertake in the past two years. Letters shall include the following items: 33.1.4.1 Company letterhead, including contact information; 33.1.4.2 Description of Services/Scope of Work; 33.1.4.3 Number of years working with Firm; 33.1.4.4 Brief explanation of customer's satisfaction and recommendation of Firm. Please provide a rating of 1-5. One (1) being unlikely to recommend and unsatisfied, and five (5) being highly satisfied and highly recommended; 33.1.4.5 Brief explanation on likeliness to work with Firm again. One (1) being unlikely to continue to use Firm and five (5) highly likely to use Firm again; 33.1.5 Please provide three (3) examples of previous clients who are similar to the City in which you have provided this service including detailed descriptions of past and current projects of similar scope, size, character, and project requirements that demonstrate the capacity and quality of performance of your firm or team. This should include for each project its location, scale, deliverables, team composition, outcome, and directions for obtaining additional information about the present status of the project. Please note, this question does not negate the required references requested in section 33.1.4. This question is asking for a detailed description of the type of client, size, number of personnel being provided, etc. 33.1.6 Firm's project approach and methodology to provide services. Demonstrate the firms understanding of the City's specifications, to include: 33.1.6.1 How the firm plans to provide services; 33.1.6.2 Any relevant certifications, trainings, licenses related to the scope of work. 33.1.6.3 Description of the firm method of quality control. 33.1.6.4 Description the firm method of reporting completed work. RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 10 of 23 33.1.6.5 How supervision of your firm will be handled. It will also be helpful to include the level of supervision who will be tasked. 33.1.6.6 Timeframe to complete project, including: 33.1.6.6.1 Detailed description of project progress tracking and collaboration tools that will be utilized by the firm. 33.1.6.6.2 Examples of previous projects showing the firm's ability to deliver within the specified schedule. 33.1.7 The firm shall: 33.1.7.1 Provide evidence that is duly qualified and capable to fulfill and abide by the requirements listed herein within the bid. 33.1.7.2 Demonstrate its qualifications as compliance to the scope of service. 33.1.7.3 Documentation from other projects showing the firm's ability to dedicate the necessary resources to the work described in this solicitation. 33.1.8 A completed and signed Conflict of Interest Questionnaire, Attachment A; 33.1.9 A completed and signed Proposer Contact Information, Attachment B; 33.1.10 A completed and signed Price Schedule, Attachment C. All pricing shall be submitted in a separate seal envelope labeled "Pricing" with your proposal; 33.1.11 Any and all exceptions to the RFP must be listed on an item -by -item basis and cross-referenced. If there are no exceptions, the Firm must expressly state that no exceptions are taken; 33.1.12 Any addendums sent out after the release of the bid. Should there be any, the signed addendums will not be included in the page count; 33.1.13 Scanned copy of all documents listed in Section 33.0 in a USB flash drive. Please note, only the items on the USB will be evaluated, therefore, all documents must be uploaded to the USB. RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 11 of 23 EXHIBIT A SCOPE OF WORK The City of Fort Worth is seeking proposals from qualified firms to establish an Agreement for Structural Staffing and Efficiency Study to streamline and effective delivery of development and permitting services in accordance with the descriptions and specifications listed in this solicitation. 1.0 DEFINITIONS 1.1 City — City of Fort Worth 1.2 Department Project Manager- City of Fort Worth employee assigned to manage the compliance, oversight and/or administration of the contract or project for their department of employment. 1.3 Designee - a City of Fort Worth employee assigned by the Department Contract Manager to assist with the compliance, oversight and/or administration of the contract or Project. 1.4 KPI — Key Performance Indicator 1.5 Price Adjustment Justification means documentation supporting a requested Price Adjustment and showing an objectively verifiable basis for a change in price due to the documented impact of economic conditions on labor, equipment, or materials. Examples of possible Price Adjustment Justification include, but are not limited to, cost indexes, and/or updated supplier price sheets. It is within the sole discretion of the City to determine whether Price Adjustment Justification is sufficient and/or acceptable. 2.0 PROPOSER'S REQUIREMENTS IN ORDER FOR BID TO BE EVALUATED PROPOSER shall: 2.1 Have a minimum of three years of experience in performing services similar to the scope of work. 2.2 Have and operate a full-time, permanent business address with the ability to be reached by email and telephone. 2.3 Demonstrate by providing case studies, that previous projects resulted in efficiencies and were easily implemented with positive results. 2.4 Provide all documentation required on Section 33.0 3.0 GENERAL CONDITIONS The intent of this RFP is for the PROPOSER to: 3.1 Identify stakeholder requirements; 3.2 Document stakeholder needs and expectations; 3.3 Manage requirements throughout the project; 3.4 Determine the most streamlined structure for effective delivery of development and permitting services to the stakeholders of the City; 3.5 Provide a staffing and efficiency study for development services; and RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 12 of 23 3.6 Conduct a comprehensive operational assessment of the City's Development Services Department. The assessment will be focused on: 3.6.1 Positioning the Department to meet current and future needs; 3.6.2 Identifying opportunities for innovation and improved efficiency and effectiveness. 3.7 The selected Proposer shall appoint one (1) person who is an employee of the Proposer who will service this agreement and who will be the liaison between the City and Proposer. 3.8 The Proposer shall establish the schedules of all personnel in coordination with the Development Services department Project Manager or designee. 3.9 The City reserves the right to: 3.9.1 Immediately dismiss personnel provided by the Proposer, if City staff becomes dissatisfied with the service or performance for any reason. 3.9.2 Reject personnel provided by the Proposer if they are found to be unacceptable before or after starting on the task to which they have been assigned. 3.10 Proposer shall also be solely responsible and liable for the safety, injury and health of its personnel while its contract personnel is performing their duties on City property. 4.0 SERVICES 4.1 The selected PROPOSER's assessment shall: 4.1.1 Include a comprehensive review of the Development Services Department development and permitting services provided, whether the services should be provided, whether they are being provided in the most efficient way possible, resources allocated to each service area, organizational structure, practices, training, and regulatory framework. 4.1.2 Assess innovative methods to improve operational efficiency and effectiveness. Within the scope of the assessment, the City expects the selected firm to solicit input from a variety of stakeholders and utilize comparison data from other like organizations. 4.1.3 Perform a staffing assessment and efficiency review in consideration workload analysis for the Department's current 240 personnel and assess options for determining adequate staffing based on current and future demands while considering anticipated growth and development patterns. This should include: 4.1.3.1 Appropriate staffing levels, work schedules, shifts, organizational and management structures, and associated job families necessary to perform the work; 4.1.3.2 Consolidation of classifications or proposed classifications in consideration of the City's classification structure. 4.1.4 Conduct an analysis of the Department service delivery model and assess options to improve service delivery based on current and future service demands. RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 13 of 23 4.1.5 Review and evaluate departmental onboarding, training programs and other necessary factors to create a consistent and positive customer experience. 5.0 DELIVERABLES 5.1 Deliverable 1: Conduct a review of the organizational and hierarchical structure for efficiency and ensure lean operations. 5.1.1 Review and evaluate the current organizational and management systems and effectiveness of the hierarchical structure. 5.1.2 Review the current organization of the department and the duties of each division to determine if the work is proportional, streamlined, and effectively distributed and grouped for expediency and efficiency. 5.1.3 Review intake functions for flow and expediency. 5.1.4 Review training for intake and specifically determine if training is sufficient for accuracy and expediency. 5.2 Deliverable 2: Conduct an organizational review of organizational structure. The department has approximately 45 classifications and each classification and/or position should be reviewed to: 5.2.1 Identify the need to collapse job functions; or 5.2.2 Create new classification within the City of Fort Worth Classification system while recommending a desired supervisor to employee ratio for adequate oversight. 5.2.3 Analyze the current and recommend an organizational structure to: 5.2.3.1 Determine if employee workloads are manageable and if KPI's for service delivery are reasonable; 5.2.3.2 Develop a workload analysis template, that can be used for both current and future years, to determine if additional positions are needed to manage workloads; 5.2.3.3 Provide a strategy for the employees' progression through the pay plan/salary schedule that is transparent, easy to understand, and easy to administer. 5.3 Deliverable 3: PROPOSER shall provide a report detailing the current state service delivery and make specific recommendations to: 5.3.1 Improve customer service; 5.3.2 Streamline processes, cost and/or time saving initiatives; 5.3.3 Improve processes; or 5.3.4 Other identified program enhancements. 5.4 PROPOSER shall be responsive to the objectives identified in the scope of work by providing a solution with elements that would represent significant value -add over existing processes. RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 14 of 23 5.5 PROPOSER shall demonstrate qualifications to execute the delivery of high -quality recommendations that contribute to the improvement of Development Services Department development and permitting services. 5.6 PROPOSER shall demonstrate the capacity to deliver the scope of work in an efficient timeframe. 5.7 PROPOSER shall include plans for engagement of major stakeholders and demonstrate a strong record of communications in past projects. 5.8 PROPOSER shall equip key personnel within the Development Services Department with clear, specific and executable actions to pursue. 5.9 PROPOSER shall provide a Project Final Report documenting the life cycle of the project The Project Manager will coordinate with the PROPOSER the media in which this documentation must be delivered to the City. 6.0 HOURS OF OPERATIONS 6.1 Regular hours shall be: 6.1.1 Monday through Friday from 8:OOAM to 5:OOPM. 6.2 City Observed Holidays 6.2.1 New Year's 6.2.2 Martin Luther King 6.2.3 Memorial Day 6.2.4 Juneteenth 6.2.5 July 4th 6.2.6 Labor Day 6.2.7 Thanksgiving Thursday and the following Friday 6.2.8 Christmas RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 15 of 23 ATTACHMENT - A CONFLICT OF INTEREST DISCLOSURE REQUIREMENT Pursuant to Chapter 176 of the Local Government Code, any person or agent of a person who contracts or seeks to contract for the sale or purchase of property, goods, or services with a local governmental entity (i.e. The CITY of Fort Worth) must disclose in the Questionnaire Form CIQ ("Questionnaire") the person's affiliation or business relationship that might cause a conflict of interest with the local governmental entity. Bylaw, the Questionnaire must be filed with the Fort Worth CITY Secretary no later than seven days after the date the person begins contract discussions or negotiations with the CITY, or submits an application or response to a request for proposals or bids, correspondence, or another writing related to a potential agreement with the CITY. Updated Questionnaires must be filed in conformance with Chapter 176. A copy of the Questionnaire Form CIQ is enclosed with the submittal documents. The form is also available at htti3://www.ethics.state.tx.us/forms/CIQ.Ddf. If you have any questions about compliance, please consult your own legal counsel. Compliance is the individual responsibility of each person or agent of a person who is subject to the filing requirement. An offense under Chapter 176 is a Class C misdemeanor. NOTE: If you are not aware of a Conflict of Interest in any business relationship that you might have with the CITY, state Vendor name in the # 1, use N/A in each of the areas on the form. However, a signature is required in the #7 box in all cases. RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 16 of 23 CONFLICT OF INTEREST QUESTIONNAIRE FORM CIO For vendor doing busMss trtrlth local governfmntal enilty 1'is *wmionrraire z8figo s changes rode is the Itttr by REEL 23, 64ih La¢, Regular Sassiom I OFRCEMEONLY 11tiIF o- i-,i:1Nu1M iL 1114q to acogt�ll" will � 176, 1.00W QOrNmiuir C'ado, UY a gondrr who ,� Ii�,u Md has a als iess ratKliniti t 9s Winad bf SWAM t7 IMI Ii -e} wit it ldrai g Varinte kW NdUV WO the vendor meet; Tag ilarounk under 5wi;lJon T75.91)6 i. By Im to queshottrrMry tiamt be ftd wa the ramp f /la /:.:... , oInml gararnwniai Bratty roof later tlrtrrl toil7M business daymHoF ft da1Q to vendor buoomes grim d t* Ow raqum iha i;#avr e" to be 111ttd. SM 503110n T f6.LaU5{a,1). LOCI GCWWTWrWN* 10000 AmoJor uorrrinlit m alwrr6ri 4towonder kmwwrfr vk4@G5 S2cim 176.MG. Local Gtxarnment Cade An el+latll� uww flrii tlaitC M is a aitldatllltGM IJ Nano CCVWPdorvahoh=zbusinns`s r*dkWISMP with rocar giawernmerrtat entity Chi+cilt Hilo Moat ti you am filar g al, updalo to a pra-W iousty IiYfd q LW allonrulra. Ma low raqurm 1W you lao an LipEkM oDmpMt rd questionmoko with the apprnpnaw filing aul[rDnty fool Fate[ inan 1tw 7trt business day altar rkre date on wftich you becamo arrora out tha aagIrlalr7 Mad gLWbormalf& was gncarnpmta or mamwato.� J Nam at IwW govemnwal ofiicur ohow whpm Rho 1 rrfvrmatlpn is being &vclrxa d. Nam & cftr-Ee! 045cribe each ornploynwni arflihto-r busdnaas rottstlanshipwilh the Fatal govarrlmem olfkgr. or a lamily mambvr ar 1ho *lifter, an de-seflwd by Sli�ctGon Also d2scrih* Iny fAmlly t¢latraitshtp with th* 1irral ge!iarnnLkm otticar. Cornpl$te sui32nrts A and B lor4xh wI or b"r*s5 mlationahip described Altai b additional pis to this Form CIO bs . .. A. Is ttw local VNm morti olkOr or a rUMW FnamGar Of thv QlTiz�W FVGWva or 1*41Y t4 rvcan+Q I&Labia awxmo. athar ,clan iriv*stmarlt wrra, from Um varrke Yas F] NZ E- is th9 verKiw rocairtng of I&dy to tacarvo taxable income, olhar dtan Irweit want incoma, from m ai th a dr. action of tole kma3 gwemm rit otfxw or a fainiiy memtw of the offiiaerAND the taumble income is not recenred " the local goYgtnrr*ntpl prilm? 0 V" Q "o Deserlile oach . t of business mlationship thal thavondlnt nArrwdl m SaNtan 1 mruntains with a carporauon or other bt npss eni ity w#h ms}*cl to which the local governawnl ctfiicer semGs as an officer or director, cr holds an atirrrarahip inkorval al orw parcorlt or more. J 171 Cmck m n t*x rt mA van" has gNan the kml govoinimera aticw or a iarniy mmilb rd ftolAtsar Otto of mama r1 as deed in Section 176.003(s}(2gM, exchang grtu dawfiltad in tic m 171iL0n(a-1j. II NOMMI DI VW= ODrrg 11.GrOS5 WV1 1r1e , . � . I Farm piarkladbl Taeraa LJirs C mmlasm wrrw.am,ca.atala.tlt.uo ItWANd 1.114W RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 17 of 23 CONFLICT OF INTEREST QUESTIONNAIRE For vendor doing business with local gov-ofrrmi�ntal entity A fomplae copy at Chaplar 176 of the Local Gowemmant Cofte rstay be found at http1Mrww_slatxrle5_Iagrs_slata_tx_uV Doc%1Uhtm'Le 176.htM. For easy relarence, below are some of the sei;Ouns cited on lfus fern, Local Gove rnratent Code 6 176.001 {f ;-Owriess relatrort5tup" means a cowwc ion between two or more parties teased an conunetciar arv'trwry of Dne el the parties. The term does not irrclmlea miriDection based orr: IAI a transactor that is subject to rate or fee reguUnenby a fecteral, state, or hnccal goaernmer(w entq of an 4gB" Of 0 r2d9rat, gilts. Or Wal gOweMr"erlt* 1W ity-, 1 Bj a 1rarLsaction conoucxed at a price and subject to teirms avakWe to the pubic; or ICI apurchase co tease of gows Or services tram a person that is chartered by a state or faderat agency ane 11W iS subMd to regular examination by, and rftortiit 1u. Thal agency. Local GodveffmwntCode It 17C.MMa 2 A! and (M- I$) ,4I" gotremmant CMC�Ir shhall ilia a cocrrlIGis CF Cla5ute s1810MV iwAtr T* pKl Io a Venow 111: (2I 113e vendor (A) has an amploymmt or other lnugineSS r al al]Oil eAIP wnh the Incal gouarnment ofhcat or a famiV memtw of the orker that results to the Dicer OF famityr member receiving taxable income, other than [nvesmrrtent income. that exceeas $2.500 curing the 12-month Derrod ptaceding the dale that aware that 11t a COUtfaCl i)Rhften 11'te IOCeI gWJ!FF1MRntal entity 8ndvendor has been exKuW'. er ;trl tm beat gowamm mal enmy m cmis4erLng entertat,g rf1t+5 a contract with the wader. (0) hssYtwent0tnel0DW6-. : otrrcaroratamgnwmberot#teuMceronelDFnwregins that have an aggregate value cd mar$ than $100 in the 12-month penod preaadkq the date the c0r'k beoorrles aware that: 0) a c P1ruct between Me local governrTr mal eWfty and vendor has beerr executed; or (ii) the local glavemmental eutity is considering entering into a ocniractwm the vemor. Local rode A 176.001RO) and (801 (al A vendor shall file a completed conflict of interest questionnaire if the vendor has a business relationship with local (awernmanlal Gotlty and. (1) had an employmerft or other bu5lrras5 relrittonstup with a Igcal gvVr WrlM0nl aiflaer of 114141 lor~at govern mentaferttrty, ora family memtaerof the d1ker.descrbedbySecnon 176.003(a){2)[A1; (2) hm gavan a local government officer of that locale gnvernmanw enilty, or a family rnerrtner of the oftw. One or more grits w4h the aggF"W Value Spec if W by SBCWn 176.003t81{2 iK excfudl ng any gift denxfted by Section 176,003{a-1 ) s or (3) has s Tammy relationship with a mat government officer at that local gaverrunenlat entity. ja 1l Thi?Crarrkpletad cr3rlflrct Of urWtaS1 gosbpnnalrgmuSl t)e rlledWitrl tt * aplxiaj reate raCOrds AdrniniMralOr not later Man the seventh bustness day after the later of, 11 r the dame oral tl'If: vendor - (A) begins cllscusstons at nagotr$lions to oMi;r In#* a owTW +rF0 the tacal governmental entity; ar (6) abrtistomeaacaigmernmentalentityanappiicabw_responsetaarequestfofproposals Or bids, rxrra4xmwR�me, or anolhef writing telalw to a potentkal aatttwt win via locet q(Nen9nn1lreW 9ntityI Or (21 the date the vendor becomes aware' (A) of an emp"nt m mat buslrress relatranshtp wtlh a Idcal go,remment olrtcef, or a faMl. + member Of R* plt3per, deKFrbed by Svt 5Ktlon (at, I'S) that fhe vendor has givtm One or more gitCs described by Subset on fa) ; or (C) of a family relationship m1h a Ioc.argovernrnent QI cm. Farm prrx4JDO Gy Tiwxae EtNa Gonniokm www.fllhrCF Ltv3fl.lx us fo wgye V r #1 RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 18 of 23 ATTACHMENT - B PROPOSER CONTACT INFORMATION Proposer's Name: Proposer's Local Address: Phone: Fax: Email: Name of persons to contact when coordinating services: Name/Title Phone: Fax: Email: Name/Title Phone: Fax: Email: Name/Title Phone: Fax: Email: I hereby attest that all information provided in Attachment — B has been completed to the best of my knowledge, truthfully. Name: Signature: Title: Date: RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 19 of 23 ATTACHMENT — C PRICE SCHEDULE This sheet will be used to evaluate costs and pricing. This sheet must be in a separate sealed envelope inside the main package marked "PRICING." Please do not include pricing within the bid response documents whatsoever. The price proposal asks for details concerning the components of the pricing that goes into each vendor's overall proposal. Understanding the level of effort and cost for each service helps the City to better understand the structure of the proposed work. Note that the City may choose to purchase some, all, or none of these components Proposer may include any additional services and fees. However, pricing for this RFP will only be evaluated for the cost of items listed on Section 1.0 below. 1.0 Price Schedule for services provided during regular hours of operations as defined in Exhibit A, Section 6.0, subsection 6.1 UOM Deliverable (*) Quantity (Unit of Price (**) Calendar Days to Measure) Complete Deliverable Deliverable 1 — Per Exhibit A, 1 EACH Section 5.1 Page 14 Deliverable 2 — Per Exhibit A, Section 5.2 Page 14 1 EACH Deliverable 3 — Per Exhibit A, Section 5.3 Page 14 1 EACH Total Project Price (*) Vendor shall describe in a separate sheet all the different activities and tasks under each deliverable. (**) Vendor shall include all associated costs necessary to complete the deliverable. 2.0 Additional Services - The Proposer may also provide optional services, please specify each service type. Use a separate sheet if necessary. Description Price (**) Calendar Days to Complete Deliverable Name: Signature: Title: Date: RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 20 of 23 ATTACHMENT — D DEVELOPMENT SERVICES DEPARTMENT ORGANIZATION CHART The Development Services Department organization chart is attached as a separate document RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 21 of 23 ATTACHMENT — E DRAFT VENDOR SERVICES AGREEMENT The draft vendor services agreement is attached as a separate document RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 22 of 23 ATTACHMENT - F DOCUMENTATION CHECKLIST *Proposer shall complete the below to aid in responsiveness* Refer to Section 33.0 for more information on the below required documents. Document Attached? Yes/No Paae Number(s) of Answering No to the below will Bid Response result in the bid being deemed *Bidder will need to non -responsive* number each page of their proposal. * r completed and signed Request for Proposals (RFP) over Sheet �A completed Document Checklist, Attachment F P ocumentation to satisfy the firm's compliance with ection 33.1.3 Three Letters of reference similar to the scope of this P. Please refer to section 33.1.4 Please provide three (3) examples of previous clients who are similar to the City in which you have provided this service and product for. Please refer to section 33.1.5 PFirm's project approach and methodology to provide services. Please refer to section 33.1.6 Documentation to satisfy the firm's compliance with Section 33.1.7 rRequirement, completed and signed Conflict of Interest Disclosure Attachment A. �completed and signed Proposer Contact Information, ttachment B. A completed and signed Price Schedule, Attachment C. Separate Sealed Envelope labeled "Pricing" Any and all exceptions to the RFP must be listed on an item -by -item basis and cross-referenced. If there are no exceptions, the Firm must expressly state that no exceptions are taken. �ny addendums sent out after the release of the bid. Scanned Copy of all required documents and electronic iles saved in an USB flash drive/thumb drive. RFP 23-0055 Structural and Efficiency Study for Development and Permitting Services Page 23 of 23 b BerryDunn TECHNICAL PROPOSAL City of Fort Worth Structural anaS.L - FWD 23-C : - berrydunn.com BerryDunn 2211 Congress Street Portland, ME 04102-1955 207.541.2200 Kevin Price, Project Principal kprice@berrydunn.com Fred Turnier, Project Manager fturnier@berrydunn.com Proposal Submitted On: April 27, 2023 by 1:30 pm CT `able of Contents I- Cover Sheet............................................ ......._..................._........i 2. Document Checklist.. ..................... ......................_............._ii 3. Summary Letter......................................................................................................... i 4. References....- .............. ......................... 1 5, Previous Clients ............. . ..,....................-..........4 6- Project Approach and Methodology... ............................. ................. ................................9 7- Firm Qualifications. .......... ............ --•...........................................................................16 8. Attachment A- Conflict of Interest...................................................................................17 9. Attachment B. Proposer Contract Information ......................................................._..........18 10- Attachment C- Price Schedule .................... ..... __......................19 11. Exceptions... . ... ................................................................................. .................. ............ 20 12- Addendums.................... ............... ............................................. ................. ................... 21 AppendixA. Resumes................................................................. .............................................22 bBerryDunn Table of Contents i i I. Cover Sheet FORT WORTH PURCHASING DIVISION RFP Cover Sheet I REQUEST FOR PROPOSALS (RFP) for 23-0055 Structural and Efficiency Study for Development and Permitting Services Issued: Wednesday, April 5, 2023 PROPOSAL SUBMISSION DEADLINE: Thursday. April 27, 2023 by 1:30PM Local Time NO LATE PROPOSALS WILL BE ACCEPTED PrODosal shall be delivered/mailed to- Legal Name, d/bla and address of Proposer submitting the Proposal: The Sr- Purchasing Manager City of Fort Worth Purchasing Division, Lower Level, City Hall, 200 Texas Street, Fort Worth, Texas 75102 Note: Return this Cover Sheet with the Proposal Pre -Proposal Conference will be held in person: 1:30PM (CST) on Tuesday, April 11, 2023 200 Texas, Fort Worth, TX, 75102 -- Development Services Conference Room — Northeast Corner, Lower Level, Room #LL1201 The Proposer will be able to access by video conference via WebEx, please refer to Page 5, section 8.3.2 for details. For additional information/clarifications regarding this RFP, please see Section 5.0. Assigned Buyer: Maria Canoura FMSPurchasinQ Re soonses,r�fortworthte xas. gov Berrv, Dunn. McNeil & Parker, LLC (SerrvDunn) 2211 Congress Street Portland. Maine 04102 Authorized Person: Kevin Price 'Title: Princioal Signature: �11 .- Contact Person dame: Kevin Price Phone: (207) 541-2379 Fax: (207) 774-2375 Email: korice0berrvdunn.ccm Bidder/Supplier ID with City of Fort Worth/ Federal tD Number (TtN): 01-0523282 Will contract be available for Cooperative Agreement use? (See Section 29) Yes X No • PDF or Adobe or electronic signature is acceptable on this RFP cover page. The Authorized Person, by his/her signature, represents that he/she is submitting a binding proposal and is authorized to bind. By signing and submitting, acknowledges that he/she has received and read the entire document packet, including all documents incorporated by reference, and agrees to be bound by the terms therein- • Proposals must be received in the Purchasing Office by 1:30 P.M., "Proposal Submission Deadline" AND TIME STAMPED PRIOR TO THE 1:30 DEADLINE IN ORDER TO BE CONSIDERED. Late bids will be returned or destroyed- • Proposals must be submitted in a sealed envelope WITH THE RFP NUMBER, RFP TITLE AND PROPOSER'S LEGAL NAME WRITTEN ON THE OUTSIDE OF THE ENVELOPE. In case of courier, it should be on the outside of the courier's shipping envelope. • Bids will be opened and read aloud publiciy at 2:00PM in the Council Chambers. RFP 23-0055 bB e r r y Q u n n Structural and Efficiency Study for Development and Permitting Services Cover Sheet I i 2. Document Checklist ATTACHMENT-F DOCUMENTATION CHECKLIST *Proposer shalt Lbi),prete the below to aid in responsiveness* Refer to Section 33.0 for more 1116iffibboh an the below required documents. Document ? Page NumberLJW Answering No to the below will Bid Resnonse result in the bid being deemed *Bidder will need to non -responsive" number each page of their proposal. * completed and signed Request for Proposals (RFP) ever Sheet completed Document Checklist, Attachment Documentation to satisfy the firm's compliance with erection 33.1.3 Three Letters dt refer-dnCe similar to the scope oTthis 3FP. Please refer to section 33.1.4 Please provide tnred (3jt�xampldgof previous dill01ds o are similar to the City in which you have provided his service and product for. Please refer to section 3.1.5 Firm's project approach and methodology to 0i&i_de services. Please refer to section 33.1.6 to satisfy the firm's compliance with :ctlRn n completA a& gldi16d Conflict of Interest_ Disc.16t are Bquirement, Attachment A. complMed and signed Proposdf Untact 11110rmat of n A completed and signed Price'lchedule, Httacnmeftt t;,i Any and all exceptions to the RFP must be listed on an tem-by-item basis and cross-referenced. If there are nol xceptions, the Firm must expressly state that no exceptions are taken. Yes Yes Yes I iii - vi Yes t�s Yt� Yes Yes Yes Yes Yes 1-3 I 4-S 9-15 ` 16 17 18 Separate 5 d ErIVM06,pd fld ed "Pricing" ' 20 Any adderlbums sent out after the release of the bid. Yes ` 21 Scanned Copy of all required documents and electronic — files saved in an USB flash drive/thumb drive. Yes ' bBe rry Du n n Structural and Efficiency Study for Development and Permitting Services Document Checklist I ii 3. Summary Letter April 27, 2023 City of Forth Worth Purchasing Division Attn: Sr. Purchasing Manager 200 Texas Street, Lower level City Hail, Fort Worth, Texas, 76102 To Whom It May Concern: Berry, Dunn, McNeil & Parker, LLC (BerryDunn) is pleased to submit this technical proposal in response to the City of Fort Worth's (the City's) Request for Proposals (RFP) No. 23-0055 for a Structural and Efficiency Study for Development and Permitting Services. With deep experience providing business process review, operational assessment; and improvement recommendations development services, we are very interested in serving as the City's partner on this initiative and hope for the chance to support the City in determining the most streamlined structure to optimize operations and deliver effective development and permitting services to the City's stakeholders. BerryDunn is a nationally recognized independent management and IT consulting firm founded in 1974 and headquartered in Portland, Maine_ We have experienced sustained growth throughout our 49-year history by delivering a high level of service to clients in all 50 states -- including dozens in the State of Texas (the State) —Puerto Rico, and Canada. Our Consulting Services Team has been serving state, local, and quasi -governmental agencies for over 30 years, and we have more than 300 consultants with broad specialization across local government. Our team members bring extensive project experience conducting work for more than 400 state, local, and quasi -governmental agencies, bringing valuable perspectives to every engagement. Our firm provides a full range of professional services that supports our ability to complete tasks outlined by the City. Proposing as the City's dedicated project partner, BerryDunn's Community Development and Utility Operations (CDUO) Practice focuses on municipal and county regulations, processes, fees, and systems related to development, permitting, zoning, inspections, planning, code enforcement, land management, work order, and asset management functions. Our CDUO Practice is led by American Institute of Certified Planners (AICP)-certified planners with firsthand experience leading municipal planning and development services departments. We proudly tailor our projects to recognize the work our clients do every day. We care about what we do, and we care about the people impacted by our work. At BerryDunn, we believe in the synergy that accompanies a team approach and the careful assembly of a specialized project team. As such, the City will find that the project team members introduced and highlighted below and an the following pages bring the appropriate bBerryDunn Summary Letter iii skills and necessary knowledge to deliver the City's requested scope of work efficiently, effectively, and successfully. We furrher expand upon our project team members' qualifications in the resumes provided in Appendix A. Kevin Price, MPP, PMP'`', Proscil CCP i Project Principal (-Y 1 Kevin is a principal in our Local Government Practice Group. He leads our CDUQ Practice, assisting local government clients with business process improvement, fee analysis, system selection, and implementation projects. A certified Project Management Professionals, Kevin has extensive experience in assessing the business needs and processes of municipal clients for permitting, inspections, planning, code enforcement, and land management functions. Kevin is also a Lean Six Sigma Green Belt, allowing him to continuously define, measure, analyze, improve, and control projects and environments for his clients - As the project principal, Kevin will: • Have overall responsibility for the services we have proposed to the City • Heip ensure the commitment of our firm and appropriate resource allocation • Review and approve all deliverables in accordance with BerryDunn's quality assurance processes P:er►'r!tfniee MOA ATO pr,-� rf� ri'P r -,.�:E •! R,,., Fred is a manager in BerryDunn's Local Government Practice Group and often Ap serves as a project manager on engagements led by the CDUQ Practice. He is an AICP-certified former community development director and city planner. He has more than 25 years of experience working with local government agencies on projects related to business process improvement, fee studies, cost -recovery analyses, policy analysis and development, and system design and implementation. He has provided similar services to the numerous organizations in the. As the -.�- r , - Fred will: • Serve as the City's primary point of contact • Build and maintain a productive relationship with the City • Lead our work and perform day-to-day project management and staff oversight • Lead the development of project deliverables Maintain the Project Work Plan and Schedule Contribute to assessment and analysis activities Develop recommendations and deliver a final summary presentation Khara tictaos. AICP. MCRP I L-I,J B!SWOt-7- a,. Khara is a senior consultant in BerryDunn's Local Government Practice Group and f often leads analysis and recommendations development activities on engagements P led by the CDUD Practice. She is an AICP-certified planner with over 13 years of leadership bBerryDunn Summary Letter I iv experience and 20 years of planning and community engagement expertise. Khara has led various departments in planning and land use services, economic development, code enforcement, and inspections services, most recently as the Director of Development Services for the Town of prosper, Texas, and as Director of Planning and Land Use Services for the Town of Glastonbury, Connecticut. She offers a unique and critical skillset to every initiative in which she participates, and specializes in planning and implementation, leadership, and process improvement. Khara is a proud resident of the northern region of the State, located within an hour of the City. As the lead business analyst and SNir Khara will: Contribute to the development of project deliverables . Lead the review of information collected from City stakeholders • Facilitate interviews with the City's stakeholder Alison T-obeli MA. I ?,­Pie.ss an.a,y3r • Develop recommendations to improve customer service, improve business processes, create efficiencies, and enhance programming Contribute subject matter expertise when and where it will most benefit the City Alison is a consultant in BerryDunn's Local Government Practice Group and often contributes to research and analysis on projects led by the CDIJO Practice. Her work is guided by her passion for helping others. Her consulting experience lends to this desire and has afforded her the opportunity to help clients connect with stakeholders; to assist clients in preparing for conventions; and to better understand the current markets and competitors. She cares about what she does, and she leverages her skills in every situation to better assist clients. As the hus(nsss ana'vs" Alison will: Contribute to the development of project . Support interview facilitation and deliverables document outcomes • Help review information collected from Support recommendations City stakeholders development activities 41 Develop and maintain customized Contribute subject matter expertise project website for the City via Social when and where it will most benefit the Pinpoint City Sondra Hathaway, MBA, Prosci CCP I HR and Change Management SME Sondra is a senior consultant in our Local Government Practice Group. She brings extensive experience in strategic human capital planning including organizational development, performance management, workforce planning and staffing, employee relations and engagement, and learning and development. Sondra has led organizational change and strategic planning at municipality -wide and departmental levels, facilitated public engagement, implemented service improvement initiatives, presented at the bBerryDunn Summary Letter I v Arizona City Manager's Association annual conference, instituted continuous improvement Lean philosophies and practices at multiple organizations, and was the founder of a community for municipal resource sharing. She is also a Prescil Certified Change Practitioner and board member of our internal Change Management Community of Practice. With 20 years of strategic public sector HR experience, Sondra brings firsthand insights related to serving in associated leadership roles, as well as leading the restructure of an HR department to business analyst model. Sondra is a proud resident of the northern region of the State, located within an hour of the City. As the HR and change management SME. Sondra will: Review HR internal policies and procedures, performance measures, work management metrics, and relevant studies • Facilitate interviews as appropriate • Help develop an Organizational and Hierarchical Structure Report Advise on classifications within the City's classification system • Contribute to workload analysis and organizational structure recommendations Contribute to recommendations development As a principal in our Local Government Practice Group, I am authorized to bind BerryDunn to the commitments made herein. Our proposal is a firm and irrevocable offer valid for 180 calendar days from the proposal deadline of April 27, 2023, If you have any questions regarding our proposal or updates during the evaluation process, please consider me the primary point of contact for this engagement and feel free to contact me directly. Sincerely, Kevin Price, MPP, PMPO, Prosci[8 CCP Principal Community Development and Utility Operations Practice 2211 Congress Street, Portland ME 041,02 207-541-2379 1 kpricea@berrydunn.com bBerryDunn summary Letter I vi 4. References OFFICE OF THE COUNTY ADMINISTRATOR COUNTY OF SONOMA sys pCh+nvnsr�aripN oRn+E-ROOM I SANTA Rasa CALWOF;xu, 954M-28ae TELEPHONE rMi 665-2431 FAX [M7j 565.377$ April 24. 2023 or.-m r..un .�swarv.w 6,4aiutn 1,{� orr.rn r .un wraarr.m. CIrR: MRUM FR P.IrsL Gn u_e KSC. Senior Purchasing Manager City of Fort Worth Purchasing division. Lower LeveS, City Hall 200 Texas St. Fort Worth, TX 76102 RE: PerrnitSonoma Management Review Services -.tune 2022—March 2023 Dear Senior Purchasing Manager. The Sonoma County Administrators Office recently contracted with BerryDunn to per'orm management review services for Permit Sonoma, the County's consolidated land use planning and development permitting agency, which reviews, permits, and inspects any land development or construction in the unincorporated area of Sonoma County. The goal was to evaluate Permit Sonoma's programmatic. operational, and organtr*lonal effectiveness to identify hest practices and opportunities to maximize current resources, improve process, ano enhance customer service delivery, The approach involved a thorough analysis of service delivery, organizational structure assessment, operational assessment and cost recovery analysis, best practice and benchmark analysis, and final recommendations. The County's satisfaction with and recommendation of the firm is "(5) highly satisfied and highly likely to reoommend,' Should a similar opportunity arise in the future, we would be highly likely and s rongty inclined to use Beryl7unn again. The management review was complicated and fraught -With competing perspectives, and the Berry punn team remained professional, flexible and responsive throughout the projec, Please 'eel free to contact me with any questions at (707) 565-1739 or uvonne.snu( sonoma eauntv.oro- Thank you and good luck with your project! Regards, �2 Yvonne Shu Principal Analyst bBerryDunn References I 1 VILLAGE OF SCHAUMBURG — �a;s>urwrx� r�:•tty�=ttr•�rr�rrh., April 26, 2023 The Sr. Purchasing Manager City of Pon worth Purchasing Division, Lowe' Level, Clty Hall. 200 "`exas 5treeL Fort Worth, Texas 76102 Dear Senior Purchasing Manager: RE: Permitting and Inspections ❑perational Study and Permitting System Selection Mafch 2021— May 2022 The Village hired Be-ryDunn to assist with a permitting and nspectlons aoerational stjdy of the Community Development Departmenr. ThP focjs of this project is to evaluate and provide recommendations far improvements. management Structu-e, staffing, cperat: 0ris, technology. and Internal systems against industry oast practices and comparable local communities. We also requested that 3erryDunn assist with the selection process for a new Cnmrnuniry ❑eveJopment Department perm ltt€ng system. The Village Sal isfactian with and recommendation of BerryOunn is five '5) being h+ghiy satisfied and r: agh y recommended. We would highly 1.4ely use 9erry0unn aga"n. F you have any questions, please 'eel free Lo reach out to me at (8471 923-3867 or emaII me at Thank you, Julie Fltzgvr Di rector of Community Deve lopmant Community Development IX Schaumburg Court • Schaumburg, IL H193-1899 • ,547; 923-4420 • Mv.schaumpurg.com bBerryDunn References 12 While we received confirmation from additional clients to provide letters of recommendation. we were unable to coliect them prior to being required to submit our proposal. We would appreciate any flexibility the City can provide In sharing these letters, whether allowing us to submit them electronically once received or accepting the following reference information and testimonials below instead. 0.-1r:-7r* rnforrnotion Foe- ALTU)CIor+cr} Below, we share contact information for additional clients who can provide a firsthand account of the value we offer on similar engagements of scope, size, and complexity. A( City of Leander, Texas Robin Griffin, Executive Director of Development Services 512-528-2763 1 rgriffin@leandertx.gov Travis County: Texas s Anna Bowlin, Deputy Director 512-854-7561 anna.bowlin@traviscounty.gov estirrtiorr,oi Below we present testimonials for two clients who express their satisfaction with the BerryDunn team and the services we offer on similar engagements. "The City of Philadelphia hired BerryDunn as a planning consultant for two Streets Department projects. BerryDunn's staff applied valuable industry and government knowledge to produce a requirements package that hit all expectations and added significant value to the projects." Jon Malcarney, Project Manager City of Philadelphia "BerryDunn has worked with us for several years and is knowledgeable about our structure and culture. Their team is strategic and thoughtful, and they listen to understand our needs and goals - They are also flexible when the project scope needs to change and have worked collaboratively with the City on modifications and new tasks that would add value to the City's projects. BerryDunn consults with an incredible amount of energy and enthusiasm for the work. They are excellent facilitators and strategically work to achieve the best outcomes possible. They are system thinkers about how to approach a given topic, so that the final products are well - constructed, realistic, and viable." Cheryl Twete, Cornrnunity Development Director City of Beaverton, Oregon b BerryDunn References 13 5. Examples of Previous Similar Clients To demonstrate our relevant experience and the quality of our past work, we highlight several projects of similar size and scope for previous clients. Each client can speak to our teams expertise, proven methodology, and effective project communications, and we are happy to provide contact information for any of these projects upon request. Management Review Services F The Sonoma County Administrator's Office selected BerryDunn to conduct a management review of Permit Sonoma, the County's consolidated land use planning and development permitting agency responsible for reviewing, permitting, and inspecting land development and construction projects in the County's unincorporated area Our team analyzed service delivery, including customer service culture; conducted an organizational structure assessment, operational assessment, and cost recovery analysis; conducted best practice and peer benchmarking research and analysis, and developed and presented recommendations for improvement. Consultation Development Review Process and Fees IF " Travis County contracted BerryDunn to conduct a review of Development 'rE �Er Services' management processes and fees. Development Services is a division of the County's Transportation and Natural Resources (TNR) and reviews all applications for development in unincorporated areas of Travis County. The County sought a consultant who could review the existing development review and permitting processes to identify opportunities to facilitate a more cost-effective process that is within the statutory authority of the respective governmental authorities. The County also requested a fee recommendation to recapture the costs associated with the development process and services and recommendations for management best practices regarding the regular review and updates of fees going forward. To complete the County's desired scope, BerryDunn led business process review services to capture the current state, gather input on the desired future state of processes as welt as identify cost of service and provide recommendations for more efficient fee structures. Our approach included business process mapping, a user fee study, and robust external engagement components that involved both internal stakeholders and external community partners. Our team has been able to stay on schedule and is in the process of assessing the County's cost of service and will be presenting a final report to the Commissioners' court in the next three months. There have been no contract amendments or change orders, and the project remains on budget. bBerryDunn Examples of Previous similar Ulents 14 . City of Leander Texas Development Process Review The City of Leander engaged BerryDunn to solicit feedback from the development community regarding its services, review development service processes, prepare a strengths, weaknesses, opportunities, and threats (SWOT) analysis based on industry best practices and community feedback, and provide recommendations. Areas of focus include plan submittals, design standards, design and engineering review, permitting, inspections, code of ordinances, and closeout procedures. Our prior experience includes working directly with development services, community development, planning, permitting, land management, and building departments. Therefore, we understand the complexity of the services the City provides, the stakeholder groups, and the systems and processes that support the delivery of services to customers. Table 1, below and on the following pages, presents highlights of our relevant experience for the City's review. Table 1: Planning, Community Development, and Building Experience Highlights Client Work Performed Dates MUNICIPALITIES Cityof Attleboro, MA Development Review Process Improvement 1112021 — 0612022 Services City of Bangor, ME 2022 Comprehensive Plan 1212021 — present City of Beaverton, OR Community Development Department 0912019 — 0112020 Organizational Development City of Beaverton, DR Electronic Permitting System Consultant and 0112019 —present Implementation Project Manager City of Boca Raton, FL Community Development System Selection and 07/2017 -- 03/2023 Implementation Assistance Cityof BostonMA , Business Process Mapping and Improvement of 1212010 — ❑$12020 Right -of -Way Coordination and Management City of Bozeman; MT Community Development Fee Review Study 09/2020 — 04/2021 City of Broken Arrow, Community Development, Asset Management, OK and Utility Billing System Implementation 07/2019 — 08/2022 Project Management City of Detroit, Michigan Software Management 08/2019 — 09/2020 bB e r r y B u n n Examples of Previous Similar Clients 15 Client Work Performed City of Fernandina Building Department Fee Study Beach, FL City of Fredericksburg, System Consulting Services VA As -Is Process Diagramming and Improvement Recommendations for Plan Review Processes City of Frisco, TX Electronic Plan Review (EPR) System Selection and Implementation Oversight City of Gainesville, FL Building Permit Fee Study City of Gainesville, FL Fee Schedule Redesign City of Hillsboro, OR Permitting and Planning Software Consultation City of Homestead, FL Workflow and Comparative Fee Analysis Community Development Permit Software City of Irvine, CA Needs Assessment, Procurement Consulting Services, and Implementation Project Oversight City of Largo, FL Permit Fee Study City of Leander, TX Development Process Review City of Philadelphia, Municipal Street Addressing Process Review PA City of Philadelphia. Philadelphia Water Permit Tracking PA Replacement System Building Inspections Process Improvement City of Plano, TX Project City of Plano, TX City of Puyallup, WA City of Richland, WA City of Rockville, M D City of Scottsdale, AZ Development Services Software System Selection Project As -Is Business Process Diagramming for Community Development Functtons Community Development Business Process Review Community Development Business Process Mapping, Analysis, and Training Planning, Permitting, and Code Enforcement System Selection Dates 04/2020 - 02/2021 0112017 - 05/2017 05/2018 - 12/2022 01 /2021 - 06/2021 11 /2021 - 0612022 08/2021 - present 11 /2015 - 0712017 08/2020 - present 03/2022 - 02/2023 01 /2022 - 11 /2022 08/2015 - 1212015 05/2019 - 02/2020 1112021 - 04/2022 01/2022 - present 02/2020 - 10/2022 11/2020 -- 0212021 07/2018 - 03/2019 0612022 - present bB e r r y D u n n Examples of Previous Similar Clients 16 Client Work Performed City of Tucson, AZ Permitting System lmpiementation; Cast -of - Service Study; and Fee Schedule Redesign City of Tucson, AZ Planning and Development Services Vision 2024 Strategic Planning Project City of Wilmington, NC Community Development system Implementation Project Management Town of Falmouth, ME Comprehensive Plan Update Town of Longboat Comprehensive Fee Study Key, FL Town of Mountain Comprehensive Plan Update View. CO Dates 1212018 -- 01 /2021 03/2022 — 07/2022 07/2021 — present 0212019 — present 10/2022 — present 0812018 — 03/2019 09/2022 — present Town of Smithfield, RI Water Rate Study 0112023 —present Town of Wells, ME Permitting Process Review 09/2017 — 0212018 Town of Yarmouth. Community Facilitation 1 Public Engagement 05/2022 — 11/2022 ME Services Village of Permitting and Inspections Operational Study 02/2021 — 09/2022 Schaumburg, IL COUNTIES Alachua County, FL Building and Fire Permit Fee Study 08/2022 — present Boulder County, COCommunity y Planning and Permitting Strategic 0612022 —present Plan Clark Count WA y' Environmental Public Health Business Analyst 0112022 —present and Implementation Project Manager Dona Ana County, NM Land Management Consulting Services 06/2021 — 01/2023 Manatee County, FL Building and Development Services Fee Study 06/2021 — 07/2022 Maui County, HI Needs Refinement and Permit Software 06/2020 — 06/2021 Acquisition Community Development System Selection and Pitkin County, CO Implementation Assistance 12/2017 — 06/2020 Community Development Department Process 08/2021 — 11/2022 Review Sonoma County, CA Permit Management Review Services 05/2022 — 03/2023 Travis County, TX Consultation Development Review Process and 12I2020 — 0112022 Fees bB e r r y D u n n Examples of Previous Similar Clients 17 serving CI VVrth BerryDunn, the City will be served by a firm who has demonstrated its commitment to serving clients in the State. Notably; we have conducted numerous projects for clients in the State and have more than a dozen employees who reside locally. Below, we outline our public - sector clients in the State for the City's further review and consideration. • City of Allen • City of Amarillo City of Arlington City of Benbrook • City of Burleson • City of Cedar Hill City of Cedar Park • City of College Station • City of Dallas • City of Denton City of Desoto • City of Duncanville City of Ennis b BerryDunn • City of Farmers Branch • City of Fort Worth* • City of Frisco • City of Galveston • City of Garland • City of Grand Prairie • City of Irving • City of Katy • City of Leander • City of Mansfield • City of McKinney • City of Mesquite • City of Midland • City of Pearland • City of Pflugerville • City of Plano • City of Sugar Land • City of University Park • City of Weatherford • City of West University Place • Ellis County • Galveston County • Round Rock Independent School District • Texas A&M University • Travis County "prior work for the City was conducted as a subcontractor to another firm Examples of Previous Similar Clients 18 6. Project Approach and Methodology Driven by its mission —to make Fort Worth the most livable city in Texas .by promoting orderly growth and development, safe construction, and neighborhood vitality —the City's Development Services Department (Department) offers a full range of services to support its nearly one million residents. The Department manages and guides many of the activities that keep the City moving forward, including permitting, inspections, zoning, historic preservation, and more, further emphasizing the need for it to run as smoothly as possible. Through a lens of continuous improvement and innovative thinking, the City seeks partnership with a highly qualified consulting firm to help streamline business operations and improve service delivery for this essential Department. The ideal consultant will: • Review services provided and associated delivery • Assess methods to improve efficiency and effectiveness • Gather input from key Department stakeholders • Analyze workloads based on current levels and anticipated growth • Assess service delivery • Evaluate factors that impact the Department's ability to deliver positive customer experiences • Review and assess the organizational structure for organizational efficiency and service delivery improvements With more than 30 years of experience providing similar services to local governments across the country, we are excited at the prospect of working with the City on this initiative. We bring firsthand insights having served the City itself on a recent project in a subcontracting capacity to another firm, as well as experience conducting nearly two dozen organizational and process improvement projects for planning, permitting and community development clients. We also bring relevant certifications and prior public service, as described in our Summary fetter (in Section 3), supporting our ability to deliver the requested scope of services efficiently, effectively, and successfully. On the fallowing pages, we describe our guiding methodologies and approach intended to build confidence with the City and the Department as it evaluates its potential options for this strategic partnership. _e To help ensure that project objectives are met, and initiation and completion of project work are conducted in a timely manner, each BerryDunn project is led by an experienced project manager who understands and utilizes project management best practices. Our Consulting Services Team employs project management best practices from PMI�"s A Guide to the Project Management Body of Knowledge Guide (PMBOKO Guide), Version Seven. Figure I illustrates bB e r r y D u n n Project Approach and Methodology 19 the standards of project management as defined by performance domains and project delivery principles that are critical for effective delivery of project outcomes. Figure 7: Performance Domains and Project Management Guiding Principles I PMBCIC``' Guide, Version Seven n team IMStakeholders C M Life Cycle - U Planning- cr — M E Navrgaling Uncertaonry and Ambgulfy 4 ■ Defrvery Perfa� rriance Project Work Principle -Based Standards • 5rewa+rJsrl�� Team • Stakehobers • Value • Hoftfir, Thrnkrng • UuaNPy complexity Stakeholders' willingness to adopt new processes and tools plays a significant role in the success —or failure --of related projects. We have observed resistance to change in virtually all our engagements, and we will work with you to proactively address resistance by: • Engaging stakeholders at the right level throughout the project to build understanding for the need for change and gain support from the people who will be using the future solutions and who are most familiar with current processes • Developing and executing a communications plan that considers the information needs of each stakeholder group • Documenting business processes and working with stakeholders to understand how their work will be performed in the future environment We have adopted the Prosci'�' change management methodology and trained over 1 cc consultants to become Prosci® Certified Change Practitioners (CCPs). A central focus of the Proscr change management approach is the belief that, for change to work in an organization, individuals must be willing to change and understand change. Additionally, according to research conducted by Prosci®, the likelihood of project success increases significantly and in alignment with the level of change management focus applied to the project. Even small increases in focus on change management are likely to have a positive impact on project success. bBe rr y D u n n Project Approach and Methodology 19 0 BerryDunn strives to be flexible when it comes to developing and executing an effective work plan- We understand that no two projects are exactly alike, and our past clients have appreciated our willingness to adapt to their needs- This mindset plays a foundational role in how we measure the success of our portfolio of similar projects. The City can expect our approach to offer the following key benefits: • A methodology based on our extensive experience conducting similar projects • Quality assurance processes that incorporate the City review and approval of all deliverables and key mi4estones Built-in project management and change management best practices that focus on keeping the project on time, on budget, and progressing at a healthy pace for City stakeholders to give input in the information -gathering process, understand recommendations, and trust in the plans for moving forward Below and on the following pages, we detail the tasks associated with Phases 0 — 3 for the City's further review and consideration. Phase 0. r:ro ect initiation ano management 0.1 Conduct initial project planning. During initial project planning, we will review our proposed work plan and schedule, clarify goals and objectives, identify known project constraints, and refine dates and/or tasks, as appropriate. We will also discuss our approach to managing communications between BerryDunn and the City, as well as our approach to scope, risks, and resource management. We will work with the City's project manager to identify activities where the City feels that an in -person presence is required and/or will improve stakeholder participation and adjust our travel plans as mutually agreed upon- 0.2 Develop a Project Work Plan and Schedule. Based ❑n the information gathered from initial project planning, we will develop the Project Work Plan and Schedule, which will outline our communication and scope, risk, resource management approaches-, include a timeline to schedule project meetings-, and identify City project team members- The Project Work Plan and Schedule will incorporate agreed -upon procedures between BerryDunn and the City related to project control, including quality management and deliverable submission and acceptance management- We will solicit and incorporate feedback on our drafted Project Work Plan and Schedule from the City before updating it to fnal- 0.3 Provide Biweekly Project Status Updates. Throughout the project, our project manager, Fred Turnier, will provide Biweekly Project Status Updates that describe the activities and accomplishments for the reporting period, plans for the upcoming week, risks or issues encountered during the reporting period, and anticipated problems that might impact any project deliverable. De6verat;)e 2 — gtweekfv r- bBe r r y a u n n Project Approach and Methodology 111 Phase 1. Research and Data Collection 1.1 Develop and issue an information request. To prepare for our assessment and analysis activities, we will collect and review materials relevant to the City's scope of work. We will provide the City with an information request sheet to obtain available documentation that will be helpful to us during the project. We will respectfully request that the City provide the requested information prior to fact-finding interviews as reviewing this information in advance will enable us to be more efficient, become more knowledgeable of the current environment, and make best use of City personnel's time. These materials will include, but not be limited to the following: • Organizational charts for relevant organizational unites • Existing review, permitting, and inspection process flowcharts, process documents, and others related material • Any existing and relevant technology system profiles, flowcharts, and data diagrams • Relevant internal policies and procedures • Sample forms and supporting documents • Related performance measures and work management metrics • Previous internal and external studies, activity reports, etc. • Departmental onboarding and training program documents Preview a Social ■ 1.2 ❑evelop a project website via Social Pinpoint. Pinpoint site We will work with the City's project team to create a developed for project website using Social Pinpoint, a customizable the City of Miami �■ : 4�l� community engagement platform. We will use this City - Beach, Florida, a i-�i "A branded Social Pinpoint site to gather community and client for who stakeholder feedback via tools such as community we provided [0 forums, mapping, idea walls, and surveys. The survey similar services, questions we develop and administer will aim to gauge staff members' positions on the current strengths and weaknesses of current processes. as well as opportunities for improvement and change. Deliverable 3 — Information Regciest and Customized Social Pinpoint Site 1.3 Conduct internal stakeholder interviews —focus on organizational and hierarchical structure. We will conduct interviews with key stakeholders in the Development Services Department to review the organizational and hierarchical structure for efficient and lean operations. This review will include evaluating: • Current organizational and management systems • Effectiveness of the hierarchical structure • Organization of the Department and the duties of each division (exploring if the work is well -distributed, proportional, streamlined, and grouped for expediency and efficiency) Intake functions (for flow and expediency) • Training sufficiency (for accuracy and expediency) bBerryDunn Project Approach and Methodology 1 12 Phase 1. Research and Data Collection We will conduct follow-up interviews with Department staff to gain clarity on information gathered to -date and help ensure all perspectives and insights are collected in the process as needed. Deliverable 4 — Intemal Stakeholder fnterviews (Organizational and Hierarchical Structure) 1.4 Develop an Organizational and Hierarchical Structure Report. We will develop an Organizational and Hierarchical Structure Report to summarize outcomes of interviews conducted in Task 1.3. Once complete, we review the report with the City's project team to solicit feedback before updating it to final. We will carry lessons learned and unique insights gleaned from this report in Phase 2 assessment and analysis activities. i Deliverable 5 — Organizational and Hierarchical Structure Report i Phase i.. ,';5sessment and Analys. 2.1 Conduct internal stakeholder interviews --focus on organizational structure. We will conduct additional interviews with key stakeholders in the Department to further review its organizational structure as it relates to each of its 45 classifications. These interviews will help us to: Identify the need to collapse job functions or create new classification within the City's Classification System Recommend a desired supervisor -to -employee ratio for adequate oversight • Determine if employee workloads are manageable and if key performance indicators tKPlsj for service delivery are reasonable Develop a workload analysis template to determine if additional positions are needed to manage workloads in current and future years Provide a strategy for employee progression through the pay plan/salary schedule that promotes transparency and is easy to understand/administer We will conduct follow-up interviews with Department staff to gain clarity on information gathered to date and help ensure all perspectives and insights are collected in the process as needed. �ir�V.l.7(r'�l7 t1— ��fe is►r7i iiF. . _A r::.c: 1.4u, iLidi:1': 2.2 Conduct internal stakeholder interviews —focus on service delivery. We will conduct additional interviews with key stakeholders in the Department to review current state service delivery and explore ways to improve it. Improvement areas may include, but will not limited to: • Customer service Business processes Cost and/or time savings Programming enhancements bB e r ry D u n n Project Approach and Methodology 113 We will conduct follow-up interviews with Department staff to gain clarity an information gathered to date and help ensure all perspectives and insights are collected in the process as needed. 2.3 Develop an Organizational, Customer service Delivery, and Best Practices Report. We will compile information gathered through document and data review, Social Pinpoint, and internal stakeholder interviews in an Organizational, Customer Service Delivery, and Best Practices Report. This report will be reviewed with the City's project team to confirm accuracy of its contents, promote buy -in for the process and its outcomes thus far, and solicit feedback. This step is particularly important as this report will inform the development of recommendations in Phase 3. Phase 3. Recommendations and Remo Preparation 3.1 Develop a Recommendations Summary Report. We will develop a Recommendations Summary Report that details the results of our work and recommendations for improvement. The report will include: • Key findings • Business process optimization opportunities • Best practices considerations • Customer service recommendations • opportunities to improve/streamline processes • Potential cost and time -saving improvements • Potential program enhancements • Recommended organizational structure improvement • Implementation planning considerations We will review this report with the City's project team to solicit feedback before updating it to final. The final draft will be used to develop a presentation to deliver to City leadership to promote buy -in and generate consensus for the process, project outcomes, and the recommendations for moving forward. It will also guide implementation progress, as implementation planning considerations will provide clear guidance and a prioritized list of actionable recommendations to guide action after the project is complete. bB e r r y D u n n Project Approach and Methodology 1 14 Table 2 presents our anticipated timeline by phase for the City's further review and consideration. This timeline was developed based on our extensive experience successfully conducting similar projects and our understanding of the City's desired scope of work. We are happy to move at the City's pace by expediting or elongating the process as needed to help ensure optimal involvement, productivity, and success during this work effort, Table 2: Anticipated Timeline Month I Month 2 Month 3 Month 4 Phase Q Phase 1 Month 5 Month 6 0' r1 Project Approach and Methodology 115 7. Firm Qualifications With the City's goals and objectives in mind and our sarong qualifications as it relates to conducting projects of this nature, we are well -positioned to partner with the City on this engagement. We have several unique attributes. presented below, that we hope the City will consider as it determines the best path forward. Further, feedback provided from our references witl provide evidence our firm's ability to dedicate the necessary resources to conduct the work requested by the City, as we have not substituted any team members in these engagements. Our community development and planning leadership experience. We are pleased to propose a team with two A(CP-certified planners, Fred Turnier and Khara Dodds, both of whom have experience leading municipal planning, permitting, zoning, and development agencies. Additionally, our proposed project principal; Kevin Price, leads BerryDunn's CDUO Practice and brings a strong familiarity serving development services and permitting departments on related projects. As a result, we understand the City's goals, objectives, and challenges both firsthand and in a consulting capacity and can offer tailored insights to best assess and recommend adjustments to the City's organizational and management systems, staffing structures, business processes, service delivery, and more. Our commitment to project management Best practices. Dur work for the City will be guided by established project management methodologies and best practices as defined by the Project Management lnstitute"� (PMI15) as well as inputs from Agile and Lean principles. Intentionally blended with strategies to address the people side of change as defined by Proscil's change management methodology, the City can rely on our team to maintain a strong, open line of communication, keep the project on time and on budget, minimize change resistance in the process, and deliver a high -quality project experience to stakeholders at all levels of the organization - Our extensive experience serving clients in the State. With Berrydunn, the City will be served by a firm with a deep background in serving local government organizations in the State. In fact. we have served more than 30 clients in the State firmwide. Of note to Fort Worth, our experience includes prior work with the City itself, serving in a subcontracting capacity to another firm, as well as business process improvement, systems planning, and fee study projects for the Cities of Frisco, Leander, and Plano and Travis County, among others. The City will also be pleased to note that we have nearly two dozen employees who reside in the State, including our proposed lead business analyst and subject matter expert 4SMEj, Khara Dodds, and our proposed HR and change management SME, Sondra Hathaway. Both Khara and Sondra are located in the northern region of the State, within an hour of the City. Our strong familiarity with the City's current system and operations. As independent and objective systems consultants, we have extensive experience across the vendor marketplace; this includes a deep background in assessing the City's current system, Accela, and reviewing the business processes associated with it. That said, the City can trust that we will contribute to sound business process improvement and develop relevant, actionable, and realistic recommendations that align with technology best practices and will best serve operational needs both now and in the future. b BerryDunn Firm Qualifications 116 8. Attachment A. Conflict of Interest CONFLICT OF INTEREST QUESTIONNAIRE FORM CIQ For vendor doing business with local governmental entity This questionnaire reflects changes made to the law by H.S. 23, 84th Leg., Regular Session. OFFICE USE ONLY This questionnaire is being filed in accordance with Chapter 176, Local Government Cade, by a vendor who Date Received has a business relationship as defined by Section 176.001(1-a) with a local governmental entity and the vendor meets requirements under Section 176.006(a). By law this questionnaire must be Died with the records administrator of the local governmental entity not later than the 7th business day after the date the vendor becomes aware of facts that require the statement to be filed. See Section 176.006(a-1), Local Government Code. A vendor commits an offense if the vendor knowingly violates Section 176,006, Local Government Code. An offense Under this section is a misdemeanor. J Name of vendor who has a business relationship with local governmental entity. Berry, Dunn, McNeil & Parker, LLC J ❑ Check this box if you are filing an update to a previously filed questionnaire. (The law requires that you the an updated completed questionnaire with the appropriate filing authority not later than the 7th business day after the date on which you became aware that the originally filed questionnaire was incomplete or inaccurate.) J Name of local government officer about whom the information is being disclosed. Not Applicable"* Name of Officer J Describe each employment or other business relationship with the local government officer, or a family member of the officer; as described by Section 176.003(a)(2)(A). Also describe any family relationship with the local government officer. Complete subparts A and IS for each employment or business relationship described. Attach additional pages to this Form CIO as necessary. A. is the local government officer or a family member of the officer receiving or likely to receive taxable income. other than investment income, from the vendor? F7Yes F1 No B, Is the vendor receiving or likely to receive taxable income, other than investment income, from or at the direction of the local government officer or a family member of the officer AND the taxable income is not received from the local governmental entity? F1 Yes F7No Describe each employment or business relationship that the vendor named in Section 1 maintains with a corporation or other business entity with respect to which the local government officer serves as an officer or director, or holds an ownership interest of one percent or more. **Pursuant to Sec. 176.006(a)(1-3), BerryDunn has no conflict of interest with any local government officer 61 Check this box if the vendor has given the local government officer ❑r a Family member of the officer one or more gifts ❑ as described in Section 176.003{a}(2)(6), excluding gifts described in Section 176.003(a-1). J Signature of vendor doing business with the governmental entity Form provided by Texas Ethics Commission www.ethics.state.tx.us b BerryDunn April 27, 2023 Date Revised 11112021 Attachment A. Conflict of Interest 1 17 9. Attachment B. Proposer Contract Information ATTACHMENT - B PROPOSER CONTACT INFORMATION Proposer's Name: Berry, Dunn, McNeil & Parker, LLC Proposer's local Address: 2211 Congress Street Portland. Maine 04102 Phone. (207) 541-2200 Fax: [207] 774-2375 Email: korice(dberrvdunn.com Name of persons to contact when coordinating services: Name/Title Kevin Price. Princioal Phone: (207) 541-2379 Fax: (207) 774-2375 Email: korice0berrvdunn_corn Name/Title Phone: Fax: Email: Name/Title Phone: Fax: Email - I hereby attest that all information provided in Attachment — B has been completed to the best of my knowledge, truthfully. Name: Kevin Price Signature:�-� Title: Princieal Date: Aoril27.2023 RFP 23-0055 StrueturaI and Efficiency Study for ❑eveIopmeptt ffA% titgiRD�906%%Eir Contract Information 1 18 b BerryDunn 10. Attachment C. Price Schedule Attachment C is submitted separately per the City's request. bBerryDunn Attachment C_ Price Schedule 119 11. Requested, Negotiable Exceptions Listed below is one requested exception to City's provided Vendor Services Agreement. We believe in being fully transparent about any potential conflicts at the time of proposal. To this end, we have our Compliance Team perform a thorough review. As consultants focused on government clients, we are aware of the limitations on exceptions and additional constraints. If selected for this project, we fully expect to work with the City to reach an agreement on these terms that is fair and beneficial to both parties. Page 1, Section 4: We would like to request that written notice and an opportunity to cure be provided before the Contract is terminated for cause as in Section 4. b6err y D u n n Requested. Negotiable Exceptions 120 12. Addendums S1W:- _d Addendum Ore FORT WORTH. - ADDENDUM TO REQUEST FOR PROPOSAL NO. 23-0065 Structural and Efficiency Study for Development and Permitting Services PURCHASING DIVISION ADDENDUM NO. 1 DATE ISSUED: April 20, 2023 REQUEST FOR PROPOSAL jRFPj: 23-0055 BID OPENING DATE: April 27, 2023 (UNCHANGED) RFP No. 23-0055 issued April 5, 2021 is hereby amended as follows: 1. Questions and Answers document is hereby incorporated, in full text on pages 2-3 of this addendum. 2. Appendix A document is hereby incorporated, in full text on pages 4-84 of this addendum and attached as a separate document. All other terms and conditions remain unchanged. Wr[n aavzurn Maria Canoura BUYER ■ a a a a a a■ ... ■ a a a a a a a a ..a a a a a a a a a .. a .. ■ a a a a a a■ .. ■ a a a a a a■ .... a a a a a a a a a r a a a a a a a a a a a r r By the signature affixed below, Addendum No. 'I is hereby lncorporated into and made part of the above referenced Request for Proposal. COMPANY NAME: Berrv, Dunn, McNeil & Parker, LLC SIGNATURE: NOTE: Company name and signature must be the same as on the original bid documents. Failure to return this form with your sealed bid may constitute grounds for rejection of your offer. bBerryDunn Addendums 121 -�4?a�rdtx A. Resumes - 0 Kevin Price is a principal in BerryDunn's Local Government n Practice Group and leader of the Community Development and l;;�: Utility Operations Practice, assisting local government clients with business process improvement, fee analysis, system selection, and rr00 '► implementation projects. A certified Project Management Professionals (PMPO}, he has extensive experience in assessing the business needs and processes of municipal clients for permitting, inspections, planning, code enforcement, and land management functions. Kevin is also a Lean Six Sigma Green Belt, allowing him to continuously define, measure, analyze, improve. Kevin Price, M P P , and control projects and environments for his clients. PMPO, ProsclO RELEVANT EXPERIENCE C C P Project Management: Kevin has managed business process improvement, system selection, and planning projects for some of argiect Principal I Principal Berrydunn's most complex local government clients. He is adept at EDUCATION AND keeping projects on track and on schedule while meeting the CERTIFICATIONS dynamic and sometimes evolving needs of clients. Process Analysis and Improvement: Kevin has assisted Master's, Public icy and Berrypunn clients with process improvement projects as part of Management, Concentration in system replacement projects and as standalone projects. Kevin has Financial Management, previously led the process improvement projects with the Cities of University of Southern Maine Rockville, Maryland; Alexandria, Virginia; Philadelphia, Bachelor's, Economics and Pennsylvania; and Frisco, Texas, among others. Political Science, University of Organizational Assessment: Kevin has played numerous Maine leadership roles on long -ranging planning projects, recently during Project Management permit management review services for Sonoma County, California. Professionals (PMP81), Project Fee Studies: Kevin has assisted numerous BerryOunn clients with Management Institute cost of service and comparative fee analysis projects, including Work for the Cities of Homestead, Florida and Dallas, Texas. He is Proscis Certified Change currently serving as the Engagement Manager for our cost of Practitioner service fee studies for the Cities of Gainesville and Fernandina Lean Six Sigma Green Belt Beach, Florida and City of Bozeman, Montana. Certified REPRESENTATIVE CLIENTS MEMBERSHIPS City of Boston, MA City of Plano, TX City of Westbrook, ME Planning City of Frisco, TX Travis County, TX Board, 2023 — 2027 City of Irvine, CA City of Westbrook, ME City of Westbrook, ME Sewer City of Leander, TX Commission — Member, 2021 — City of Philadelphia, PA 2023 bBerryDunn Appendix Resumes 122 Fred Turnier is a manager in BerryDunn's Local Government. Practice Group. He has more than 25 years of experience working with local government agencies, providing project management and development services, business process improvement, fee and cost -recovery analysis, system design and implementation, and 1 policy analysis and formation. He focuses in the areas of community development, planning, building, inspections, code enforcement, business licensing, housing and homeless issues, land management, utilities, and infrastructure planning. RELEVANT EXPERIENCE Fred T u rn i e r, M PA, Project Management: Fred has led numerous projects and helped A I C P, P ro s c iO C C P to identify efficiencies and hest management practices, including Projecr Mariaa .r l written workflow assessments, performance metrics Identification, Meriage-r- and long- and short-term improvement recommendations. Fred is currently serving as project manager for Sonoma County, California, EDUCATION AND and has previously served as project manager for Travis County, CERTIFICATIONS Texas, Pitkin County, Colorado, Irvine, California, Schaumberg, Illinois, and Tucson, Arizona. Master's, Public Administration, University of Nevada, Process Analysis and Improvement: Fred has extensive experience providing business process improvement services Bachelor's, Economics and across many departments, Including public works and parks and Geography, University of recreation. Many projects involve identifying business processes Nevada, Reno that overlap departments, services, classifications/compensations for staff, and performance metrics. Additional) Fred has helped to Prosd�' CCP identify efficiencies and best management practices, including Certified Planner, American written workflow assessments, performance metrics identification, Institute of Certified Planners and long- and short-term improvement recommendations development. Fred also contributed data -gathered toward cost of MEMBERSHIPS service fee studies and strategic planning implementation reporting. American Planning Association Management of Innovative Programs: In his various public sector CONFERENCES AND roles, Fred has helped to develop a model for training small EVENTS businesses in working with local Nevada jurisdictions; worked with solar and geothermal clients on site selection and transmission Adjunct Professor, University of through federal and private lands; participated in the development of Nevada, Las Vegas, Greenspun policies regarding air quality, water quality, and urban runoff; and School of Public Policy and consistently expanded the scope and depth of strategic planning in Leadership, Master of Urban each organization he has been a part of. He is well versed in Leadership, PUA 612 leading forward -thinking and, in some cases, controversial Performance Measurement in initiatives. Local Government, 2021 and REPRESENTATIVE CLIENTS ULD 720 Urban Governance, 2018. City of Beaverton, OR City of Tucson, AZ Subject Matter Expert and City of Dallas, TX Pitkin County. CO Panelist, Massachusetts City of Frisco, TX Sonoma County, CA Institute of Technology (MIT) Center for Advanced Urbanism, City of Leander, TX Travis County, TX MA, Future of Suburbia. 2015 City of Scottsdale, AZ bB e r r y o u n n Appendix A. Resumes ; 23 Khara Dodds, AICP, MCRP Lead 55 USIness Aria yS and SI�IlE I 5e - Consulfanit EDUCATION AND Khara Dodds is a senior consultant in Berrypunn's Local Government Practice Group and has more than 13 years of leadership experience and 20 years of experience In planning and community engagement. She empowers communities, impacts lives, and makes a difference in her work and she leverages her experience in city and regional planning to assist clients as they move forward in their endeavors. RELEVANT EXPERIENCE Process Analysis and Improvement: Khara has managed the plan review process of large-scale development projects and ensured coordination with staff and board/commission members throughout the process. In addition, she has initiated the planning process for affordable housing; collaborated with stakeholders to develop incentive programs: negotiated policy and map amendments on behalf of municipalities in the state planning process; and prepared local planning documents including development studies and annual planning reports. CERTIFICATIONS Leadership: Khara has assisted municipalities in the development Master's, City and Regional and adoption of new ordinances and codes, participated in the Planning, Rutgers University annual budget process and educational improvement initiatives, and served as a liaison to various stakeholders. She successfully led the Bachelor's, Urban Town of Glastonbury's Sustainable CT certification, earning the Studies/Africana Studies, Town a Silver Certification (the highest level and designation). She Rutgers University has coordinated the review process of securing land use approvals; worked with underserved neighborhoods on improvement and The American Institute of revitalization; and added major development projects with securing Certified Planners (AICP} land permits and economic development incentives. Equitable Community Change Certificate, eCornell MEMBERSHIPS American Planning Association (APA) APA Texas Chapter, Member of the Diversity, Equity, and Inclusion Committee APA Connecticut. Chapter, Member of the Executive Board 2010 — 2020 Northeastern Economic Developers Association Connecticut Economic Development Association b Berryounn Planning and Development: Khara has led various departments in development, planning and land use services, and economic development. She led the town of Prosper. Texas through multiple town strategic planning initiatives that improved town operations and procedures as well as enhanced the quality of life for residents and businesses. She prepared design guidelines, regulation amendments, and a multi -faceted community engagement program to get input from residents, the development community, property owners, and board/commission members. Khara also completed major city initiatives including a Capital City Parks Master Plan and Downtown North Master Plan for the City of Hartford, CT. She leverages her experience managing stakeholders through the planning process to organizing capital Improvement to implementing grant funds to assist communities pursuing state and federal grants. Zoning and Land Use Regulation: Serving as Director of Planning and Land Use Services for the Town of Glastonbury, Connecticut, Khara oversaw four divisions, including the Offices of Health, Fire Marshall, Building OfficiallZoning Enforcement, and Planning. She also led the Community Development Department through the COVID-19 pandemic, resulting in major shifts in department Appendix A. Resumes 124 services with many business practices and procedures being transformed to digital processes. Diversity, Equity, and Inclusion: Khara has a demonstrated commitment to leading DEl efforts. She is a member of Berryaunn's CEO Council on ❑EIBA's systemic barriers subcommittee, is completing an Equitable Community Change certificate through eComell, and has supported ❑EI efforts and training through the APA. In the public sector, she led multiple community equity projects and recommended the declaration of racism as a public health crisis. REPRESENTATIVE CLIENTS City of Bangor, ME City of Leander, Tx Sonoma County, CA Town of Falmouth, ME Town of Mountain View, CO BerryDunn Appendix Resumes 125 Alison Tobey is a consultant in Berryaunn's Local Government Practice Group. Her work is guided by her passion for helping Others. Her consulting experience lends to this desire and has afforded her the opportunity to help clients connect with .—. stakeholders; to assist clients in preparing for conventions; and to better understand the current markets and competitors. She cares _ about what she does, and she leverages her skills in every situation to better assist clients. RELEVANT EXPERIENCE Alison Tobey, MA Research and Analysis: Alison regularly supports clients by conducting primary research and analysis on an array of topics. Her 3,s;nens Anaiysf approach to research and analysis is informed by her advanced ��nSLIJra t global policy and international relations degree, as well as her experience as a news reporter. She approaches research tasks in a EDUCATION manner that considers clients' larger issues, goals, and objectives, Master's, Global Policy and and develops clear, concise, and thorough results and analyses. International Affairs, University Deliverable Development: Alison supports project teams by of Maine assisting in the timely development of project deliverables. Her Bachelor's, Journalism, experience includes developing reports detailing an organization's University of Maine current business processes and providing opportunity for improvement, utilizing Microsoft Vislo to accurately diagram an organization's business processes, drafting sections of an organization's Comprehensive Plan, and supporting the facilitation and creation of community engagement events. Stakeholder Engagement: Alison excels at leading stakeholder interviews and supporting focus groups. She leverages her prior experience as a journalist, as well as her strong written and verbal communication skills. She supports virtual engagement efforts, social media campaigns, and content creation. Comprehensive Planning: Alison regularly supports comprehensive planning initiatives for communities in New England. She assists with strategy development, facilitation, and notetaking during community visioning sessions and events, as well as with fact-finding activities. She also helps to draft introductory and background language for the 'final comprehensive plan documents. REPRESENTATIVE CLIENTS Alachua County, FL City of Scottsdale, AZ City of Detroit, MI City of Tempe: AZ City of San Jose, CA City of Bangor, ME bBerryDunn Appendix A. Resumes 126 Sondra Hathaway, Prosci® CCP, MBA F4R and Change Management SME 1 Senior Constiftent EDUCATION AND CERTIFICATIONS MBA, University of Phoenix BS, Psychology, Arizona State University BA, Sociology, Arizona State University Crucial Conversations DISC Assessment Institute of Cultural Affairs (ICA) Technology of Participation Facilitation Methodology Leading at the Speed of Trust Lean Six Sigma Predictive Index 7 Habits of Highly Effective People 7 Habits of Managers Writing Advantage b BerryDunn Sondra is a senior consultant in our Local Government Practice Group and an expert in organizational development. She utilizes Lean principles to help her clients with process improvement initiatives and cost -reducing strategies. She has extensive experience in the areas of strategic planning, change management, organizational development, engagement strategy, and relationship building. In addition, Sondra also has experience in learning and development, which she leverages when implementing change. She has over 20 years of experience serving the public sector. RELEVANT EXPERIENCE HICK Sondra has extensive experience with recruiting, retaining; and development activities. She has worked with an array of cities in various capacities to build on and enhance the traditional methods in which departments are run. As such, she helps to improve staffing models, training processes, performance management; and succession planning. Sondra leverages this experience to advise clients on HCM best practices and opportunities to improve their processes, systems, and operations. Local Government Experience: As a former engagement and development administrator for two cities, Sondra collaborated with departments to facilitate Lean process improvement initiatives and implement cost -reducing strategies. She also led city-wide learning and development initiatives as well as engagement strategies. Application of Lean Principles: Sondra is an expert in the application of Lean principles which includes, but is not limited to: value stream maps, waste identification. process cycle time reduction, process improvement, change management, root cause analysis, and cost reduction. Proscin Change Management: Indisputably, the success of every initiative depends on people. When appropriate consideration to people is given, projects thrive, programs flourish, and people can enthusiastically support change. Sondra provides leadership support through all types of change, anticipates resistance, plans for training, and is intentional about communication that engages, informs, and motivates. Sondra is a Prosci'� certified Change Management Practitioner. REPRESENTATIVE CLIENTS Boulder County, CO Louisville/Jefferson County City of Amarillo, TX Metro Government, KY City of Ennis, TX Marion County, OR City of Frisco, TX Metro Parks Tacoma, WA City of Weatherford, TX Town of Cromwell, CT Coconino County, AZ Yamhill County, OR Appendix A. Resumes 127 b BerryDunn a PRICING PROPOSAL City of Fort Worth berrydunn.com BerryDunn 2211 Congress Street Portland, ME 04102-1955 207.541.2200 Kevin Price, Project Principal kprice@berrydunn.com Fred Turnier, Project Manager fturnier@berrydunn.com Proposal Submitted an: April 27, 2023 by 1:30 pm CT I. Attachment C. Price Schedule ATTACHMENT — C PRICE SCHEDULE This sheet will be used to evaluate costs and pricing. This sheet must be in a separate sealed envelope inside the main package marked "PRICING." Please do not include pricing within the bid response documents whatsoever. The price proposal asks for details concerning the components of the pricing that goes into each vendor's overall proposal. Understanding the level of effort and cost for each service helps the City to better understand the structure of the proposed work. Note that the City may choose to purchase some, all, or none of these components Proposer may include any additional services and fees. However, pricing for this RFP will only be evaluated for the cost of items listed on Section 1.0 below. 1.0 Price Schedule for services provided during regular hours of operations as defined in Exhibit A, Section 6.0, subsection 6.1 UOM Deliverable () Quantity (Unit of Price**j Calendar Days to Measure) Complete Deliverable Deliverable 1 — Per Exhibit A, 1 EACH $82,500 91 Section 5.1 Page 14 Deliverable 2 — Per Exhibit A, 1 EACH $73,700 56 Section 5.2 Page 14 Deliverable 3 — Per Exhibit A, Section 5.3 Page 14 1 EACH i $1fi,50D 42 Total Project Price $172,700 189 Vendor shall describe in a separate sheet all the different activities and tasks under each deliverable. ('*) Vendor shall include all associated costs necessary to complete the deliverable. 2.0 Additional Services - The Proposer may also provide optional services, please specify each service type. Use a separate sheet if necessary. Description Price (**) Calendar Days to Complete Deliverable Cost of Service Fee Study $87,500 120 Name: Kevin Price Signature:r� Title: Princioal Date: Argil 27, 2023 RFP 23-0055 bB e r r y a u n n StruCtural and Efficiency Study for Development and Permitting Services Attachment C. Price Schedule [ f City of Fort Worth, Texas Mayor and Council Communication DATE: 06/27/23 M&C FILE NUMBER: M&C 23-0572 LOG NAME: 13P RFP 23-0055 STRUCTURAL & EFFICIENCY STUDY DS MC SUBJECT (ALL) Authorize the Execution of a Purchase Agreement with Berry, Dunn, McNeil & Parker, LLC to Provide a Structural and Efficiency Study for Development and Permitting Services in an Annual Amount Up to $172,700.00 for the Development Services Department RECOMMENDATION: It is recommended that the City Council authorize the execution of a purchase agreement with Berry, Dunn, McNeil & Parker, LLC to provide a structural and efficiency study for development and permitting services for the Development Services Department in an annual amount up to $172,700.00 for the initial term and authorize four one-year renewal options for the same amount. 11&10111*4103kiF The Development Services Department approached the Purchasing Division to finalize an agreement to provide a structural and efficiency study for development and permitting services that will allow the Department to identify innovative methods to improve operational efficiency and effectiveness of its services. In order to procure these services, staff issued a Request for Proposal (RFP) No. 23-0055. The RFP consisted of detailed specifications of services to be performed and minimum requirements that the vendor must comply with. This RFP was advertised in the Fort Worth Star -Telegram on April 5, 2023, April 12, 2023, April 19, 2023 and April 26, 2023. The City received three (3) responses. An evaluation panel, consisting of representatives from the Development Services and Human Resources departments evaluated and scored the submittals using Best Value criteria. After the initial evaluation meetings, the top two firms were interviewed on May 18, 2023 and May 19, 2023 and the City requested a Best and Final Offer (BAFO) which resulted in no changes to the prices submitted by each of the Bidders in their initial responses. The individual scores were averaged for each of the criteria and the final scores are listed in the table below: Bidders Berry, Dunn, McNeil & Parker, LLC IMatrix Consulting Group, Ltd Best Value Criteria: Evaluation Criteria b c d Total Score Rank 19.17 20.00 29.17 14.75 83.09 18.33 17.50 25.67 15.00 76.50 2 a. Qualifications of the firm in performing projects of similar scope; b. Experience and qualifications of key individuals assigned to the project; c. Proposer's ability to meet the City's needs; and d. Cost of service. After interviews the evaluation panel concluded that Berry, Dunn, McNeil & Parker, LLC presented the best value to the City. Therefore, the panel recommends that Council authorize an agreement with Berry, Dunn, McNeil & Parker, LLC. No guarantee was made that a specific amount of services would be purchased. Staff certifies that the recommended vendor's bid met specifications. FUNDING: The maximum allowed under this agreement would be $172,700.00; however, the actual amount used will be based on the need of the department and available budget. Funding is budgeted in the Development Services Department rollup within the General Fund. BUSINESS EQUITY - The initial estimated bid amount for this procurement was less than $100,000.00, therefore, a Business Equity goal was not applicable. ADMINISTRATIVE CHANGE ORDER: An administrative change order or increase may be made by the City Manager up to the amount allowed by relevant law and the Fort Worth City Code and does not require specific City Council approval as long as sufficient funds have been appropriated. AGREEMENT TERMS: Upon City Council approval, this agreement shall begin upon execution and shall expire one year after that date. RENEWAL OPTIONS: This agreement may be renewed up to four (4) one-year terms at the City's option. This action does not require specific City Council approval provided that the City Council has appropriated sufficient funds to satisfy the City's obligations during the renewal term. Idt,��_��1�1��7:7��iI�iL�P►�[�3�:71�17I«T�iiL�P►A The Director of Finance certifies that funds are available in the current operating budget, as previously appropriated, in the General Fund to support the approval of the above recommendation and execution of the agreement. Prior to any expenditure being incurred, the Development Services Department has the responsibility to validate the availability of funds. Submitted for Citv Manaaer's Office by Oriainatina Business Unit Head Additional Information Contact: Expedited Reginald Zeno 8517 Dana Burghdoff 8018 Reginald Zeno 8517 D. J. Harrell 8032 Jo Ann Gunn 8525 Maria Canoura 2526