HomeMy WebLinkAboutIR 0738INFORMAL RESPONSE TO CITY COUNCIL MEMBERS
No. 23-0738
To the Mayor and Members of the City Council August 29, 2023
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• SUBJECT: CHIEF TRANSFORMATION OFFICER, FW LAB DIRECTOR
1875 RECRUITMENT PROCESS
The purpose of this report is to provide an update on the City's hiring process to recruit for the vacant
Chief Transformation Officer (CTO) position. Human Resources (HR) is committed to hiring talented and
diverse individuals and desires a workforce that reflects the community we serve. The City's recruitment
efforts seek to be inclusive so that all individuals have equal employment opportunities. The City's goal is to
conduct an extensive and nationwide search for the organization's next strategic individual to lead the Fort
Worth Lab (FW Lab) department.
Recruitment Process
The City has engaged the services of Strategic Government Resources (SGR) to conduct the executive
search for the CTO position. The SGR search will be led by the interim Chief Transformation Officer, Mark
McDaniel, in partnership with HR and the City. Mr. McDaniel has demonstrated exceptional support and
familiarity of the City's culture and has a keen insight into the specific skills, qualities and competencies
required for this leadership role. The interim role has fostered a deep understanding of City values, goals,
and expectations, which will undoubtedly contribute to a highly effective and expedited recruitment process.
In August 2023, the City and SGR discussed the overall recruitment strategy, ideal candidate qualities, key
departmental projects and initiatives, advertisement sources, including the job boards to advertise the
position that would attract a diverse applicant pool of qualified candidates, and agreed upon a tentative
timeline for the recruitment process, as noted below. SGR will review candidates and provide the City with
cover letters, resumes, job related questionnaires and a unique online interview process to assist the City
with screening semifinalist candidates.
Tentative Timeline:
• August 15 Job Posting Opened
• September 17 First review of candidates
• September 25 SGR meets with FW team to review the applicant pool and select semifinalists
• September - October 11 SGR screens semifinalist candidates
• October 18 SGR and FW to review semifinalists and facilitate the selection of finalists
• October — November SGR to perform DISC assessments, backgrounds and media reviews
• November 13 Start of interviews, including Meet & Greet
Attached is the SGR brochure for the Chief Transformation Officer, FW Lab Director recruitment.
Dianna Giordano, Human Resources Director, is available for any questions.
David Cooke
City Manager
ISSUED BY THE CITY MANAGER
FORT WORTH, TEXAS
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EXECUTIVE
RECRUITMENT SGR
PROVIDED BY G
"Where the West Begins"
Mission
Working together to build a strong community
Vision
Fort Worth will be the most livable and best -managed city in the country
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• Exceptional Customer
Experience
• Accountability
Values
• Ethical Behavior
• Diversity
• Mutual Respect
• Continuous Improvement
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THE COMMUNITY
A city of Cowboys and Culture, Fort Worth is known for its Texas hospitality. Stunning and sprawling,
the City of Fort Worth is the 13th largest and one of the fastest -growing cities in the U.S. With great
neighborhoods, scenic terrain, and a rich history of arts and culture, paired with world -class opportunities
for business and education, it's not only fun to visit Fort Worth, but it's also even more rewarding
to call it home. Fort Worth truly offers all the benefits and amenities of a bustling metropolitan city
while keeping the small-town charm that keeps it unpretentious and charismatic in all the right ways.
Designated as one of America's "Most Livable Communities" by the Partners for Livable Communities,
the city truly offers a melting pot of culture, commerce, community, and, yes, cowboys.
Once an essential stop on the legendary cattle drives from Texas to Kansas and home to cattle barons
and oil wildcatters, today, this city of more than 900,000 seamlessly blends its cattle and oil heritage
with a vast array of businesses, industries, and entertainment. Known for a commitment to preserving
its history, this modern city proudly celebrates the famous Stockyards National Historic District, home to
twice -a -day cattle drives, Billy Bob's Texas — the world's largest honky-tonk — and Mule Alley, formerly
the horse and mule barns utilized during World War I and now home to restaurants, shops, western
heritage brands, and creative workspaces.
The city's downtown includes Sundance Square, a 35-block business and entertainment district featuring
architecture from the Victorian, Art Deco, and modern eras. And the city's cultural district boasts world-
renowned museums, galleries, and public gardens. Major events include the MAIN ST Fort Worth Arts
Festival, Mayfest - Fort Worth, and the iconic Fort Worth Stock Show & Rodeo. In fact, Money Magazine
once proclaimed that "Fort Worth offers big city arts and entertainment without the attitude or high
prices of comparable metros."
The city's proximity to Dallas/Fort Worth International Airport, located midway between the two cities,
has enticed some of the best-known names in commerce and industry to locate their headquarters in
Fort Worth, including American Airlines, BNSF Railway, Lockheed Martin Tactical Aircraft Systems, and
Bell Flight. Transportation, healthcare, and manufacturing are driving factors behind employment in the
city and, as Fort Worth has emerged as a popular tourist destination, the hospitality and travel sector
has become a significant economic generator.
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THE COMMUNITY, CONTINUED
Other significant employers include JPS Health Network, Cook Children's Health Care System, Naval Air
Station Fort Worth Joint Reserve Base, Texas Health Resources, and Alcon, as well as city and county
governments and the Fort Worth Independent School District. In addition, the City of Fort Worth has
several significant projects underway, including a future city hall and the continued development of
Panther Island, a mixed -use development north of downtown.
It's no surprise that the city's list of accolades is long. It includes a place on U.S. News & World Report's "25
Best Places for Young Professionals," Travel & Leisure's "50 Best Places to Travel," and RetireBetterNow.
com's "21 Best Places to Retire." Fort Worth has also been ranked among the "Best Cities to Raise a
Family" by SmartAsset.com, and the city's zoo was named the V2 Zoo in America" by USA Today behind
the renowned San Diego Zoo.
The median annual family income in Fort Worth is $65,351. Average home values are in the $360,000
range.
Access to health care and education are important quality -of -life factors, and Fort Worth offers an
abundance of both. The city lays claim to one of the finest medical communities in Texas, including
Cook Children's Health Care System, Baylor Scott & White All Saints Medical Center, Texas Health Harris
Methodist Hospital, UT Southwestern Monty and Tex Moncrief Medical Center, Medical City Fort Worth,
JPS Health Network, and the TCU School of Medicine.
As to education, Fort Worth's Texas Christian University (TCU), one of the state's most prestigious
universities, offers more than 100 undergraduate majors in arts and sciences, business, fine arts,
communications, education, engineering, and nursing. Texas A&M School of Law, Texas Wesleyan
University, and the UNT Health Science Center draw students from around the country and beyond,
while Tarrant County College District serves the community across multiple campuses.
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GOVERNANCE
AND ORGANIZATION
The City of Fort Worth operates under a council-manager form of government. The City Council comprises
the mayor, elected at -large, and ten City Council members who represent single -member districts, all serving
two-year terms. The City Council adopts municipal ordinances and resolutions, makes proclamations, sets
the tax rate, and approves the budget. Positions appointed by the Council include the City Manager, City
Secretary, City Attorney, City Auditor, municipal court judges, and City board and commission members.
The Fort Worth City Council's strategic vision priorities to enhance quality of life include:
• Economic Development & Community Investment
• Community Safety
• Infrastructure, Responsible Growth, and Fiscal Responsibility
City Manager David Cooke, who was appointed to the position in 2014, oversees the day-to-day operations
of the organization and is responsible for leading the City's 7,877 authorized positions in implementing
the policies set forth by the Mayor and City Council, as well as managing an annual operating budget of
approximately $2.3 billion in Fiscal Year 2023. Fort Worth's ad valorem tax rate is $0.7125 per $100 ofvaluation.
Before becoming Fort Worth City Manager, Cooke served more than 13 years as the County Manager, plus
four years as Deputy County Manager in Wake County, NC, and a dozen years with the City of Charlotte,
NC. His experience also includes working for a private -sector engineering and consulting firm, teaching
economics at a community college, and serving as a presidential management intern in the Department of
Defense. He is a graduate of the University of North Carolina at Chapel Hill and holds a master's degree in
public administration.
FORT WORTH, TX I CHIEF TRANSFORMATION OFFICER -
ABOUT THE FWLAB
The City's newly imagined Fort Worth Lab (FWLab)
aims to transform the organization's budgeting
process by aligning the planning, data, and analytics
departments more closely with long-range goals and
strategies and enabling greater staff engagement on
critical issues.
Led by the Chief Transformation Officer (CTO), with
26 authorized positions and assistant directors
overseeing each division, the department is
responsible for forecasting demographic and
economic trends, as well as municipal revenues and
expenditures; analyzing the fiscal impact and return
on investment of policy options; conducting a variety
of citywide and small -area planning studies; and
conducting performance and budget analyses to
increase the efficiency and effectiveness of municipal
operations.
The FWLab will focus on developing strategies to
address current and future challenges, studying and
analyzing emerging trends within local governance,
improving analytics to assist with land use, zoning
and infrastructure decisions, evaluating planned
versus actual results, transitioning the City's budget
from a line -item to program approach, and serving
as an internal consultant to the organization, helping
departments address performance, operational, and
fiscal issues.
Fully implemented, the department will produce a
series of interrelated documents each year, including
the Comprehensive Plan, organizational Strategic
Plan, five-year Capital Improvements Program, and
annual Operating Budget. It will also work closely with
an advisory board of City Manager -selected C-suite
executives and academics, who will provide guidance
and support to modernizing the City's financial
processes through data and public engagement.
The department comprises three divisions, with
an annual budget of approximately $6.96 million
(plus a $1.78 million Fort Worth Public Art Program
Management contract):
The Administrative Division is responsible for directing
and coordinating the activities within the department,
liaising with other departments on support needs,
and ensuring the department's alignment with
organizational goals. Additionally, this division is the
City's point of contact with the public art program
with the support of the other two divisions.
The Budget and Analysis Division supports City
departments to establish and monitor operating
and capital budgets. This entails coordinating,
developing, and monitoring City budgetary revenues
and expenses and citywide tracking. The Budget and
Analysis Division develops, maintains, and executes
a five-year strategic capital plan and provides tools,
processes, and analyses that support and enhance
the delivery of capital projects citywide. The division
also works on policy development and performs
management studies, including five-year projections
and revenue and expenditure trends throughout the
year; completes ad hoc data analysis; establishes the
City's data governance strategy; and supports the
budget development software.
The Comprehensive Planning Division is responsible
for long-range planning for Fort Worth's growth and
development. In addition, the division promotes
and facilitates central city revitalization and the
development of walkable urban places. Through
planning and implementing the Urban Village
Development Program and Transit -Oriented
Development, the Comprehensive Planning Division
works to create and document higher returns on
public investment and to promote development
forms in other locations that yield similar high -
value, community -building results. This division
also coordinates the City's efforts on the Trinity
River Vision Project, working with the TRVA board,
the City Manager's Office, the Texas Department of
Transportation, the North Central Texas Council of
Governments, the Tarrant Regional Water District,
FORT WORTH, TX I CHIEF TRANSFORMATION OFFICER - 0
and City staff to support the creation and development of Panther Island. Working with various stakeholders
and City departments, the Comprehensive Planning Division additionally supports watershed, open space,
and active transportation planning.
While the department is primarily involved with the City Council, the FWLab is the primary liaison to the
City Manager's Office with the Fort Worth Public Art Commission and the City Plan Commission concerning
the Comprehensive Plan. It will also work closely with a Corporate Advisory Board and Staff Leadership
Steering Committee. In addition, the department liaises through City departments with several boards and
commissions, including the Crime Control & Prevention District Board, the Park and Recreation Advisory
Board, the Library Advisory Board, etc.
FWLAB... THE WHY
• Enhanced and meaningful public engagement that influences funding decisions.
• Collaboration among departments and employees in support and funding for City Council
strategic vision priorities.
• Better tools to develop and use data analytics for determining trends in performance and the
impacts of related actions to "bend the curve."
• Enhanced transparency and accountability for all stakeholders around priorities and funding
decisions.
• Better informed consideration of both short and longer term costs versus impacts.
FORT WORTH, TX I CHIEF TRANSFORMATION OFFICER — 0
ABOUT
THE POSITION
Under the direction of the City Manager, the Chief Transformation Officer will lead and transform the day-
to-day operations of The Fort Worth Lab, focused on funding City Council's strategic priorities, enhancing
transparency and accountability, fostering collaboration among departments, and driving meaningful public
engagement in support of a continuous improvement culture.
This position will lead the City's challenge to advance the use of data science and analytics to drive projections
and conclusions on data -based decision -making. Direct responsibilities for this position in leading the
organization's budget and research functions include driving a cross -functional financial strategy with
long-range city planning and strategic development that maximize the efficiency and effectiveness of the
operating and capital budgets. This position ensures that Fort Worth continues to strategically develop into
a highly desirable, economically competitive, and environmentally sustainable city that attracts and retains
top talent and innovative entrepreneurs.
In overseeing the implementation of best practices in data analysis to increase efficiency and effectiveness
to help departments achieve their objectives, the selected candidate will work cross -functionally with the
Finance Department and other departments to:
• Define and specify operational needs, develop an annual five-year capital plan, and improve
City facility planning, budgeting, revenue, and spending analysis.
• Advise, guide, and provide technical assistance to departments on operational matters,
including the scope of work, evaluations, and data analysis.
• Collaborate with executive team members to ensure the City meets its overall vision by setting
the tone for transformation, generating enthusiasm, and encouraging data -backed decision -making.
• Develops, implements, and manages the annual operating budget and five-year capital plan
process that includes all aspects of City operations, including technology improvements, public
safety deployment, financial modeling for capital improvement programs, and general City
programs and services.
• Communicate and interact with the City Manager's Office, department heads, and elected officials
on high-level matters, identify and implement strategies supporting workforce development, and
inspire employees to embrace innovation.
• Analyze, research, implement, and replicate best practices and perform comprehensive program
evaluations.
• Facilitate effective communication throughout the City, identify relevant data in assessing
departmental improvement needs, help define a new strategic vision for the organization, and set
clear, measurable objectives and milestones for the transformation process.
The selected candidate will stay updated on emerging trends and industry best practices relative to change
management, business modernization, and digital transformation.
FORT WORTH, TX I CHIEF TRANSFORMATION OFFICER - 0
OPPORTUNITIES &CHALLENGES
Fort Worth is a "beacon" city interested in taking the community to new horizons. Civic leaders are innovative
and forward -thinking, and the City's strong management team believes in continuous improvement to benefit
the organization and its citizens. The successful candidate will lead the integration of comprehensive planning,
capital programming, budgeting, and performance management to help the City of Fort Worth in its quest to
become the country's most livable and best -managed city.
The reorganization of various divisions into The Fort Worth Lab is intended to help Fort Worth focus its
budgeting efforts on City Council and community goals, analyze development more effectively to determine its
long-range fiscal implications and position the city for more sustainable budget and policy decisions driven by
data, analytics, and stakeholder feedback.
The selected candidate will enjoy a number of opportunities and challenges in the years ahead, including:
Department Strategy — The successful candidate will work with their team to create a vision with consistent
direction for the role and function of the department in its service to the larger organization and community
concerning policy development, planning, and performance.
Workforce Analysis — Building and maintaining a team with a deep bench and extraordinary talent is
critical to this department's success and that of the entire organization. The new hire will work with the
executive team to ensure that the department and City are staffed appropriately to meet established goals
and remain competitive within the Dallas -Fort Worth market to attract and retain the best talent.
Strategic Investment — These divisions are engaged in building systems and processes that better access
the critical information needed for decision -making. City leaders want the department to craft a strategic
investment plan integrating comprehensive planning and resource allocation.
Relationship Building — There are high expectations regarding the impact and successful implementation
of various department initiatives. Building trust and strong working relationships with City leadership and
developing rapport and credibility as data, innovation, and budgetary subject matter experts in the organization
will be critical to effective change -making.
Comprehensive Planning — Fort Worth will soon embark on developing a new comprehensive plan that will
include a new vision and goals based on extensive public engagement. The selected candidate will help lead
these efforts.
Technology & Innovation — The FWLab will champion innovation and carefully consider options for
technology investments to improve organizational efficiency and effectiveness. Department staff will work with
a variety of technology -based policy analysis tools and citizen engagement frameworks to achieve the desired
organizational performance.
DataAnalytics -The FWLabwill lead efforts to build a strong foundation for data analytics through management
of a "trust -worthy" data hub and facilitate deployment of data analytics tools organization -wide.
Performance - Through deployment of initiatives like FWStat, "Sunrise Reviews" and Lean Six Sigma, the FW
Lab will implement rhythm for regular and institutionalized process improvement throughout the organization.
IDEAL CANDIDATE
The City of Fort Worth is searching for a collaborative and innovative leader with the skills, knowledge, and
drive to transform the new FWLab into a strategic, collaborative team that can lead long-range city planning,
development, and budgeting with a focus on data -driven and community -supported priorities and goals.
Candidates should be passionate about solving public policy issues, critical thinkers and change agents who
are naturally curious and ask lots of questions. Overseeing a department focused on fiscal and other related
data analytics to drive decisions and policy -making, they should also understand local government inside
and out. Knowledge of municipal budget preparation, financial reporting and administration; methods and
techniques of statistical data collection and analysis and translating findings into strategic action; short- and
long-term municipal comprehensive planning and their financial impacts on the City; pertinent federal, state,
and local laws, codes, and regulations; and program development and administration will all be valuable.
The right fit for this role is data -driven, organized, and solutions -oriented. They are skilled in building strong
community and business partnerships, negotiating a broad range of project -related and administrative
functions, and bridging operational needs with a fiscal strategy.
The ideal candidate is a critical thinker who can inspire and lead a team to achieve results. They should be
comfortable making decisions and persevering to remove any obstacles in the way of success, and they
should be a talented communicator who is present, accountable, and empathetic to members of their team
and other stakeholders. City leaders are also looking for an ambassador who can develop a brand for the
new department and its purpose — and then cultivate its meaning and value.
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COMPENSATION
AND BENEFITS
The City of Fort Worth is offering a starting saIaryrangeof$194,000to$231,000forthisposition, commensurate
with experience and qualifications. In addition, the City provides a benefits plan that includes medical, dental,
vision, life, and long-term disability insurance, a pension plan (Fort Worth Employees' Retirement Fund), and
a 457 deferred compensation plan. Partnering with Southwestern Health Resources, the City provides access
to three employee health centers exclusive to Fort Worth employees, retirees, and their enrolled dependents.
APPLICATION
PROCESS
Please apply online
For more information on this position contact: SGR
Mark McDaniel, Senior Vice President
MarkMcDaniel@GovernmentResource.com
817-773-6558
The City of Fort Worth is an Equal Opportunity Employer and values diversity in its workforce. Applicants
selected as finalists for this position will be subject to a comprehensive background check.
RESOURCES
City of Fort Worth Fort Worth Chamber of Commerce
Fort Worth Comprehensive Plan Visit Fort Worth
Downtown Fort Worth. Inc.
The FWLab
Fort Worth ISD
Fort Worth Economic FORTWORTHo
Development 1(b
FORT WORTH, TX I CHIEF TRANSFORMATION OFFICER - 0