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HomeMy WebLinkAboutContract 53499-R3CITY SECRETARY CONTRACT NO. 53499-R3 RENEWAL 3 TO CITY SECRETARY CONTRACT NO. 53499 This Renewal is executed by and between the City of Fort Worth (hereafter "City") and Benevate, Inc. (hereafter "Vendor"). City and Vendor are each individually referred to herein as a "Party" and collectively as the "Parties." WHEREAS, the Parties entered into City of Fort Worth City Secretary Contract No. 53499 (the "Contract") on February 4, 2020; and WHEREAS, the Contract was executed for Vendor to provide the City with software for the enrollment, qualification, administration and reporting of its Priority Repair, LeadSafe, Weatherization programs (2), and Healthy Homes 4 Heros; WHEREAS, the Parties have since added thirteen (13) additional programs as referenced in Exhibit A; WHEREAS, the second renewal term of the Contract expired on February 3, 2023; and WHEREAS, the Parties continued operating under the same terms and conditions and intended to renew the Contract; and WHEREAS, the Contract allows for renewals so long as the Parties agree to renew the Contract; and WHEREAS, the City and Vendor now wish to memorialize their agreement to renew the term of the Contract for continued services pursuant to the original Contract for an additional year, specifically from February 5, 2023, to February 4, 2024. NOW, THEREFORE, City and Vendor acting herein by and through their duly authorized representatives, enter into the following agreement to renew the contract: I. Term. The term of the Contract is hereby renewed for an additional one (1) year and will expire February 4, 2024, unless terminated earlier in accordance with the Contract. 2. Exhibit A: Services Statement of Work. Exhibit A of the Contract shall be deleted and replaced with Amended Exhibit A attached hereto and incorporated by reference. 3. Two (2) Additional Programs. The City may add up to two (2) additional CORE programs at $2,000.00 per program for the 2023-2024 term. 4. All Other Additional Programs. Any additional CORE programs added during the 2023-2024 term will be charged at $2,500.00 per program. OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX 5. All payments shall be made in accordance with the terms of the Contract. In all other respects, the Contract is affirmed and ratified and, except as expressly modified herein, all terms and conditions of the Contract shall remain in full force and effect. ACCEPTED AND AGREED: CITY OF FORT WORTH: By: Name: Fernando Costa Title: Assistant City Manager Date: Sep 20, 2023 APPROVAL RECOMMENDED: By: !/u_ Name: Victor Turner Title: Neighborhood Services Director p'�4440Rn��� ATTEST: �� ° t�oda� I °ol OVo 8=� as a Il� nEXa5a4p By:?,w- Name: Jannette S. Goodall Title: City Secretary VENDOR: Benevate By: � �— J. Jason Rusnak President Date: Sep 19, 2023 CONTRACT COMPLIANCE MANAGER: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. 7vv� jo By: Name: Terrance Jones Title: Neighborhood Services Manager APPROVED AS TO FORM AND LEGALITY: By: LAG unt (Sep 20,2 CDT) Name: Jessika J. Williams Title: Assistant City Attorney CONTRACT AUTHORIZATION: M&C: 22-0115 OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX EXHIBIT A Services Statement of Work SaaS Services Description. Company will provide Customer with hosted software for the enrollment, qualification, administration and reporting of the following programs: (1) Lead Safe (Original Contract) (2) Priority Repair (Original Contract) (3) House Weatherization (Original Contract) (4) Healthy Homes 4 Heroes (Original Contract) (5) Apartment Weatherization (Original Contract) (6) NGP Grant (Invoice 1638) (7) CDBG (Invoice 1638) (8) ESG (Invoice 1638) (9) HOPWA (Invoice 1638) (10)Public Service Agencies (Invoice 1638) (11)HUD Notice of Funding Opportunities (NOFA) (Invoice 1638) (12)ERAP Subrecipients (Invoice 1638) (13) TBRA (HOPWA) (Invoice 1638) (14)Affordable Housing Development Program (Invoice 1638) (15)HOME-ARP NOFA (Invoice 1638) (16)PSH—NOFA (Inv]0401) (17) Assets (Pending payment — Inv] 1185) (18) CDBG-CV (Partially implemented — not yet invoiced) 2. Company will make available to Customer all updates, and any documentation for such updates, to the Services. Company will ensure that (i) new features or enhancements to existing features are synchronized with the previous version, and (ii) updates will not degrade the performance, functionality, or operation of the Services. 3. Training Services. Company will conduct one (1) four (4) hour training session, which may be recorded by Customer. The purpose of the training sessions is to familiarize administrator personnel with the workflow and functionality of hosted software. 4. Technical Support. Company will provide Technical Support to Customer via electronic mail on weekdays during the hours of 8:00 am through 8:00 pm Eastern time, with the exclusion of Federal Holidays ("Support Hours"). Customer may initiate a helpdesk ticket during Support Hours by emailing suDDortnnei2hborlvsoftware.com. Company will use commercially reasonable efforts to respond to all Helpdesk tickets within one (1) business day. 5. Data Storage. Company agrees that any and all Customer data will be stored, processed, and maintained solely in data centers located in the United States. 6. Backup and Recovery of Customer Data. As a part of the Services, Company is responsible for maintaining a backup of Customer Data and for an orderly and timely recovery of such data in the event that the Services may be interrupted. Company shall maintain a contemporaneous backup of Customer Data that can be recovered within four (4) hours at any point in time. 7. Loss of Data. In the event of any act, error or omission, negligence, misconduct, or breach that compromises or is suspected to compromise the security, confidentiality, or integrity of Customer Data or the physical, technical, administrative, or organizational safeguards put in place by Company that relate to the protection of the security, confidentiality, or integrity of Customer Data, Company shall, as applicable: (i) notify Customer as soon as practicable but no later than twenty-four (24) hours of becoming aware of such occurrence; (ii) cooperate with Customer in investigating the occurrence, including making available all relevant records, logs, files, data reporting, and other materials required to comply with applicable law; and (iii) perform or take any other actions required to comply with applicable State law as a result of the occurrence. This section shall survive the termination of this Agreement.