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HomeMy WebLinkAboutResolution Fort Worth Local Development Corporation (FWLDC) FWLDC-2023-05RESOLUTION NO. FWLDC-2023-05 FORT WORTH LOCAL DEVELOPMENT CORPORATION RESOLUTION OF THE BOARD OF TRUSTEES Authorizing a Third Amendment to the Agreement with Schaefer Advertising Co., Ltd. for the Expansion of the Scope of Work and Additional Fees WHEREAS, the City Council of the City of Fort Worth ("City") adopted the Economic Development Strategic Plan on December 12, 2017 ("Strategic Plan") that includes a goal to "Establish Fort Worth's Competitive Edge", known as "Goal I", which goal included an initiative related to "Marketing & Target Industry Recruitment"; WHEREAS, the Marketing & Target Industry Recruitment initiative of Goal I is to attract new investments and businesses into the community, focusing on target industries that align with Fort Worth's assets; WHEREAS, the Strategic Plan also made a finding that, "A successful marketing program requires highly -targeted messaging aimed at specific audiences," and "Generic marketing and promotional efforts[ ... ] will not be sufficient to differentiate the city for business recruitment" and "in addition to using customized messaging, the community's business recruitment efforts will benefit from a set of bold and creative tactics aimed at generating leads from new sources (both from within the metro area and from national and international markets.)"; WHEREAS, the Fort Worth Local Development Corporation ("Corporation") was created in 1987 to assist the City with, among other things, the creation of jobs and other economic development activities of the City; WHEREAS, the Corporation desires to assist the City with the achievement of Goal I of the Strategic Plan by engaging a marketing firm to develop an overarching messaging plan to promote the City of Fort Worth in its initiative to foster and promote economic development, which should be specific to ongoing economic development activities, projects, and the goals established in the City of Fort Worth's Economic Development Strategic Plan; WHEREAS, on August 18, 2020, the Corporation Board of Trustees ("Board") approved $102,000 in the Fiscal Year 2021 budget for marketing and research efforts, but several marketing initiatives were paused or delayed due to ongoing business stabilization efforts due to effects of the COVID- 19 pandemic, which resulted in $50,000 remaining in the Fiscal Year 2021 budget for marketing and research efforts ("FY21 Marketing Funds"); WHEREAS, on April 6, 2021, a competitive Request for Proposals for marketing services was issued seeking a firm who would collaborate with the City of Fort Worth Economic Development Department to develop a messaging plan with the objectives to (1) support new and existing business growth by increasing awareness of Fort Worth's benefits as a place to live, IN"WROW4414111IR RESOLUTION NO. FWLI)C-2023-05 PAGE 2 work and do business; (2) highlight and encourage entrepreneurship and innovation throughout Fort Worth; and (3) leverage opportunities for community revitalization through investments in small businesses and targeted development opportunities; and in June 2021, Schaefer Advertising Agency Co., Ltd. ("Schaefer") was selected as the RFP finalist; WHEREAS, in July 2021, Schaefer began to perform initial discovery and research related to a messaging platform and develop formal recommendations based on the initial discovery and research for the development of a creative brand identity for the City of Fort Worth's economic development initiative; WHEREAS, the Board approved a resolution in September 2021 to pay Schaefer $13,000 for preliminary activities and preparation completed from July I - September 30, 2021, and requested an additional presentation for further discussion; WHEREAS, following the presentation on October 19, 2021, the Board approved an agreement to retain Schaefer ("Agreement") to provide marketing services from October 1, 2021 - September 30, 2024, for a total cost not to exceed $737,000.00; WHEREAS, the anticipated costs for the Year I Messaging Platform were documented as $372,070 for the services identified in the scope of work for the Agreement; WHEREAS, the Board approved an expanded the scope of work, including an expanded media budget, additional creative assets and associated agency fees and to add an additional $215,500 to Schaefer's contract for use during Year I (October 1, 2021 - Sept. 30, 2022); and WHEREAS, following the presentation of Schaefer's Year 2 Strategic Plan to the Board the Board desires to approve an amendment to the Agreement to expand the scope of work, including an expanded media budget, additional creative assets and associated agency fees and to add an additional $290,600 to the Agreement. WHEREAS, following the presentation of Schaefer's Year 3 Strategic Plan to the Board, the Board desires to approve an amendment to the Agreement to expand the scope of work, including an expanded media budget, updated creative assets and associated agency fees and to add an additional $127,500 to the Agreement with the services to be performed more particularly set forth in Exhibit "A", attached hereto and made a part hereof for all purposes ("Expanded Services — Year 3"). NOW THEREFORE, BE IT RESOLVED BY THE BOARD OF TRUSTEES OF THE FORT WORTH LOCAL DEVELOPMENT CORPORATION: 1. The Corporation is hereby authorized to execute an amendment to the Agreement providing for the performance of the Expanded Services for Year 3 as shown on Exhibit "A" and an addition of $127,500 in compensation, resulting in an increase of the total compensation amount for the Agreement from $1,243,070 to $1,370,570. 2. All other provisions of the Agreement that are not amended as authorized herein remain in full force and effect. 3. This Resolution takes effect from the date of its adoption. RESOLUTION NO. FWLDC-2023-05 PAGE 3 Adopted this September 26, 2023. By: —A-lajylllaylock Vice President Attest: Jannette S. Goodall Corporate Secretary RESOLUTION NO. FWLDC-2023-05 PAGE 4 EXHIBIT "A" EXPANDED SCOPE OF WORK SCOPE OF WORK EXPANDED YEAR 3 October 1, 2023 — September 30, 2024 OVERVIEW The City of Fort Worth Economic Development team, alongside Fort Worth Local Development Corporation, has undertaken a three-year initiative to successfully brand and market the city for business attraction and further our economic development initiatives. Overall the initiative is concentrated in three focal areas: 1) Establishing Fort Worth's competitive edge 2) Becoming a hub for creative business 3) Ensuring community vitality In support of the broader vision, the RFP outlined specific marketing goals: 1) Support new and existing business growth by increasing awareness of Fort Worth's benefits as a place to live, work and do business. 2) Highlight and encourage entrepreneurship and innovation throughout Fort Worth. 3) Leverage opportunities for community revitalization through investments in small businesses and targeted development opportunities. 4) Reflect the authentic, multicultural nature of Fort Worth within the campaign strategy and messaging Key Target Sectors • Mobility ® Aerospace & Defense ® Energy ® Culture ® Anchors & Innovators 0 Healthcare/Life Sciences, 0 Advanced Manufacturing 0 Corporate/Regional HQs Prioritized Outer Markets: Based on budget and placement opportunities tofidly saturate each market ® Southern California 0 Chicago 0 BostordNew Jersey 0 Pittsburg ® Seattle/Tacoma RESOLUTION NO. FWLDC-2023-05 PAGE 5 Kev Considerations Within this Expanded Scope, the agency has mapped out a more robust media budget and associated agency fees to enhance several of the campaign's well -performing fundamental tools, and further showcase Fort Worth in our key strategic markets through promotional placements in notable publications to further drive home the message that Fort Worth offers opportunity, innovation business prosperity and growth. This expanded scope SOW includes the following budget: Expanded Paid Media Budget Expanded Strategic Planning Creative Assets Refresh Website Enhancements Media Management, Analytics and Reporting Expanded Account Management Expanded Paid Media The agency has mapped out a more robust media budget and associated agency fees to use the expanded budget to enhance several of the campaign's well -performing fundamental tools, and further showcase Fort Worth in our key strategic markets through promotional placements in notable publications. ® Fundamentals: Additional placements in programmatic display, retargeting, search, paid social and expanded strategic publisher placements, specifically targeting audiences in both outer and local markets. ® Fzindcnnentuls.- Monthly email deployments to outer markets and database nurturing to drive interested customers further down the marketing funnel and facilitate deeper levels of engagement. ® Fundcinienlcils.- Programmatic video program in outer markets • Publisher: Sponsored articles in the Boston Business Journal, L.A. Business News, and the Chicago Business Journal. 0 Publisher: A silver sponsorship with Dallas Inriovates Expanded Paid Media: $167,000 for Year 3 Expanded Strategic Planning The agency will develop a strategically -sound, integrated plan to meet the business and marketing objectives for FY24 to keep the City of Fort Worth in market and in front of target audiences. This plan will consider all paid media opportunities across digital and traditional tactics. This plan will include the presentation to the core team and ultimately to the Fort Worth Local Development Corporation (LDC) outlining recommended strategies and tactics for Year 3. Expanded Strategic Planning Investment: $9,000 for Year 3 Creative Assets Refresh Over the two-year history of the campaign, a healthy bank of creative assets has been developed which will be leveraged in Year 3. With the limited budget available for Year 3, the creative asset refresh will be focused exclusively on minor updates and resizes. RESOLUTION NO. FWLI)C-2023-05 PAGE 6 Expanded Creative Assets Investment: $5,000 for Year 3 Website Enhancements Based on learnings and priorities of the ItBeginsInFortWortli.com website, the agency will develop a list of recommendations in conjunction with the client to evolve and maximize the primary digital destination within the campaign. Expanded Website Enhancements: $5,000 for Year 3 Media Management. Analytics and Reporting Once media is approved, the agency will facilitate the launch of all assets into market based on the approved plan. The agency handles all final negotiations and placements based on the approved media plan, including tagging and trafficking responses across all digital platforms and within digital assets. The agency has a strict quality control process in place to ensure flawless activation of the integrated campaigns. Equally as important after the launch is Schaefer's attention to ongoing media management and optimization. None of the agency's campaigns are "set it and forget it"; rather, their team is dedicated to daily review and optimization of digital placements. Many of these efforts are managed leveraging Schaefer's media management platform. The agency will also regularly monitor other campaign activities and opportunities to enhance and grow efforts on behalf of the Economic Development team, and bring these forward to the client. The measurement for success of any marketing campaign is in the results. The agency will report against a unique Measurement Plan to outline key audiences, objectives, 1"'-Pls and performance metrics for the campaign. Schaefer will work in close partnership to establish, enable, and manage key tracking mechanisms for comprehensive reporting, including: Google Analytics, Google Tag Manager, Google Search Console, Pixel Implementation, and more. The approved Measurement Plan is used to guide the design and development of a custom live reporting dashboard that integrates all key data sources. Reports are presented on a quarterly basis with strategic analysis and recommendations. Expanded Media Management, Analytics and Reporting Investment: $32,000 for Year 3 Expanded Account Management The Schaefer account management team serves as a critical hub of communications between Schaefer's various teams within the agency and the client. The Schaefer account team will serve as the client's primary point of contact from strategic development to campaign execution and beyond. Schaefer is relationship -driven and high touch but strive to be as judicious as possible with client time and resources in an effort to maximize the client's marketing investment. The Schaefer account team will continue to lead all facets of plan development, presentation and approvals. As campaigns are being readied for market, the Schaefer team is responsible for adhering to strategy, deliverables, timelines and budgets, alongside its digital and creative counterparts. Schaefer's ultimate goal is to make this process as fluid and seamless for the client. RESOLUTION NO. FWLDC-2023-05 PAGE 7 Once campaigns are live, the Schaefer account team stays abreast of opportunities and performance - always with an eye towards making the initiative as efficient and effective as possible. Schaefer will be available for and, at the request of the client, schedule a status meeting bi-weekly during peak campaign times. Schaefer will provide a formal status report for review and discussion in those meetings, as well as in the event no meeting occurs. Expanded Account Management Investment: $32,000 for Year 3