HomeMy WebLinkAboutContract 28881 AT&T MASTER AGREEMENT 07_09-03 A98941 9rl I
Version OX
MA Reference N®o I c0 CITY SECRETARY(i 7-09-03 A09 :53 IN CONTRACT NO.
CUS'TOMi=R ;"Cusitomer" <;
City of Fort Worth AT&T Corp.
Gl9STOMER Address
1000 Throckmorton 55 Corporate Drive
Fort Worth, TX Bridgewater, New Jersey 08807
76102
USA
CUSTOMIER Carlfa+ct
�S111O�1taC�.
Name: Hugo Carbajal Master Agreement Support Team
Title: Email: mastOatt.com
Telephone: 817-392-8863
Fax:
E,,-�;II: hu-qo.carbgjal@fortworthgov.org
Agreement consists of the attached General Terms and Conditions and all schedules, exhibits and service
,, :aer attachments ("Attachments") appended hereto or subsequently signed by the parties, and that reference this
Agreement (collectively, this "Agreement"). In the event of a conflict between the General Terms and Conditions
and any Attachment,the Attachment shall take precedence.
This Agreement shall become,'"effective when signed by authorized ;representatives of both parties and shall
continue in effect for as long as any Attachment remains in effect, unless earlier terminated in accordance with the
provisions of this Agreement. The term of each Attachment is stated in the Attachment.
INA
AGREED- AGREED-
CUSTOMER. AT&T CORP.
City of Fort rth
By:
(Authorized MWIC ature) (Authorized Signature)
Grp Terrance McDonald
(Typed or Printed Name) // (Typed.or Printed Name)
s?N T 67-,V X�In 4e, Sales Center Vice President
(Title) (Title)
� o
(P D3
(Date) (Date) .
PR vLD, TOf AMLEC,At.ffY: A17ESTED BY
Gt A f pale
Page 1 of 6 AT&T PROPRIETARY 11/27/02 GLOBAL MA VER IX.DOC
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, AT&T MA Reference No.��i��.
GENERAL TERMS AND CONDITIONS
The following banno and conditions shall apply to the 2.8 CHARGES AND BILLING
provision and use of Services provided by AT&T 2.1 Oustnmar shall pay AT&T for Customer's and
pursuant to this Agreement. Users' use of the Services at the mdoo and charges
_ specified |ntheA#eohmento,vWthoutdeduni|on. oeto�or
Am, AT&T Affiliate or Customer Affiliate may o|Qn an delay for any reason. Charges set forth in the
hmant in its own name and such Affiliate contract Attachments are exclusive of any applicable taxes. At
wN be considered a separate, but associated,contract, Cuotomer'e.equeeLand'wbhAT&J'a consent (which may
incorporating these General Tonno and Conditions be
(vo\h the Affiliate being substituted for AT&T and operational impediments
Customer, no applicable); provided, however, that red
AT&T and Customer oho|| be mopono|b|a for their and AT&T will accept payment from such Affiliates;
respective Aff|Uudoo' performance pursuant to such provided, however, Customer io responsible |f its Affiliate
Affiliate contract. does not pay charges|n accordance with this Agreement.
Customer may be required at any time tn pay a deposit if
1.0 DEFINITIONS AT&T determines that Customer|o not creditworthy.
1.1 "Affiliate" of party means any entity that controls, 22 Customer h U pay all taxes
is oordnd)ed by or is under common control with such AT8T's net|ncome), duties, levies,shipping charges and
party. other similar charges (and any related interest and
1.2 "AT&T", for purposes ofall remedies and UmKod|ono penalties) relating to the ea|e, transfer of mwnemh|p,
of liability set hzdh |n this Agreement or any Attachment |nobd|aUon. license, use or provision of the Services,
means AT&T, its Affiliates, and its and their employees, except to the extent o valid tax exemption certificate is
d|reotons, officers, agents, representatives, provided by Customer to AT&T prior tothe delivery of
ouboontnsooxo. interconnection service providers and Bem|oea. To the extent Customer|o required towithhold
suppliers. or deduct,
1.8 'AT8J Software" means all Software other than taxes,.that are allowable oma credit against AT&T'sU.8'
Third-Party Software. income taxes, Ouabomcn must reduce such bm to the
1.4 "Content" means information made aveUab|e, maximum possible giving effect to the applicable
d or transmitted (including, without limitation, Tax Con and must furnish AT&T with such
information made avo|ob|a by means of an HTML "hot evidence be required
link",a third party posting or similar means) |nconnection establish that such tax has been paid so that AT&T may
with a Service, including all bodemarko, service modm claim credit.
ezj` domain names contained therein, Customer and (30)days after the date
if erdede and the contents of any bulletin boards hat of the' invoice and must refer to the invoice number.
fcz,_,:.ms, and, all updates, upgrades, modifications and Charges,Will'-b�,q'dbted and invoices shall be paid in U.S.
c,thar versions of any of the foregoing. dollars, exc"'ept where a particular Attachment provides
1.5 "Customor", for purposes of all remedies and for local currency quoting, invoicing and payment.
||m|tad|uno of liability set forth in this Agreement or any Restrictive
Attachment means Customer, its Affiliates, and its and accepted by', AT&T* will not apply. Customer shall
their omp|uyeea, d|reoom, offioom, agents, and reimburse AT&T for all costs (including naeonnoble
representatives. attorney fees) associated with collecting delinquent or
1.0 "Damages" means collectively all injury, damage, dishonored payments. At AT&T's option, interest
UobU|tyJoao.penalty,interest and exPense|ncurnnd' charges may be added to any.past due amounts at the
1.7 "INFORMATION" means proprietary information of lower of1.596 per month (18Y6 per annum) or the
either that is disclosed to the h in h max|mum rate allowed bylaw.
course of performing this Agreement, provided such 2.4 In the event of o bona fide dispute over a
information (except for Customer Content) is|n written or charge specifically identified by Customer through written
other tangible form that |o clearly marked ao"pnopdebary' notice to AT&T stating the amount disputed and the
or"confidential", reason for withholding payment,payment identified
1.8 "Marks" means h trade names, logos, charge' Will not b considered ' due pending
trademarks,service marks or other|nd|c|aoforigin. investigation by U
1.9 ''Sem|oe' means the service and/or equipment absolve Customerfrorn promptly paying all
provided under the applicable Attachment. charges and submitting reasonable security for payment
1.10 "Software" means all software and associated of any withheld
written and electronic documentation and data furnished completion of AT&T's investigation
pursuant tu the Attachments. charge,'AT&T will advise Customer of1h |t of the
"Third-Party investigation and
cp
,Eyright notice of an unrelated third party. appropriate,in AT&T's sole discretio"ri. Payment of any
1....! '!Jser" means anyone who uses or accesses any disputed charges that are determined to be correct as a
,:-i.:vice purchased by Customer under this Agreement, result I of such -investigation, 'plus interest charges (at
iro.!iuding Customer Affiliates. AT&T's o.pti6n) calculated from the date of AT&T's notice
to Customer of the results of the investigation, at the
lower-,of 1.5%. per month'.(1 86/o per annum) or the
maximum rate-allowed by law, must be paid upon
AT&T's notice of the results of the investigation.
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AT&T MA Reference No.
GENERAL TERMS AND CONDITIONS
3'0 RESPONSIBILITIES OF THE PARTIES 5L0 PUBLICITY AND MARKS
3.1 AT&T agnaoo to provide Services to Customer, 51 Neither party may issue any public statements or
subject (othe availability of the 8envinoe in accordance announcements relating to this Agreement without the
with the terms and cond0ono, and at the charges prior written consent of the other party.
opeoh|ad in the A#achmenio, consistent with all 52 Each party agrees not to display use, in
applicable laws and regulations. advertising orothenm|ue.'anyofthecdher'pady'o NYerke
3.2 Customer ohoU assure that Customer's and Users' without-the other prior mmUtanconuerd, provided
use of the Services and Content will at all times comply that such consent'may be'revohadat any time.
with all applicable laws and regulations. AT&T reserves '
the right to terminate affected Attachments, suspend 6.0 SOFTWARE '
affected Services, and/or remove Customer's orUsers'
non-
Content from the 8embao, if AT&T debann|nae, in the transferable
exercise of its reasonable discretion, that such use or to sublicense). b u Software, | object ui d form,-
Content d conform with the requirements set forth solely in connection
b,�. ;.`vis-:Agreement or interferes with AT&T's ability to accordance* with '-applicable* *written and electronic
prc4ide Services to Customer or others or has reason to docu I mentation. .. Customer vill refrain from taking any
bo,--sjl.eve that Customer's or Users' use or Content may steps to reverse' assemble 0, reverse:compile or otherwise
vk,Rate,, any laws or regulations. AT&T's actions or derive' a source code version 'of the Software., The
inaction under this Section shall not constitute review or Software shall,atall times remain the sole and exclusive
approval of Customer's nr Users' use orContent. AT&T property of AT&T or its suppliers. `
will use naaaoneb|o efforts to provide notice to Customer 8'2 Customer shall not copy or dm*n|oad AT&T
before taking action under this Section. 8oftvwana, except that Customer shall be permitted to
make two (2) nop|oo of AT&T Software, one for archive
4.0 USE OFINFORMATION and the other for disaster:recovery purposes. Any copy
4.1 This Agreement shall be deemed to be AT&T and muot nbdnth copyright cd| d proprietary
Customer's INFORMATION. Customer's Content eho|| markings ao the original Software. .
be deemed to be Customer's INFORMATION. 6.3 Customer �hm|| assure that Customer's Users
comply with the terms d conditions of this Article G
6.4 The term of the license granted hereunder shall be
cotemriinous With. the Attachment which covers the
PRO Software and/or related Services.
OPOOMSffit 6.5 Customer,agrdes to comply
with any terms and
Wit conditions that , are provided. with. any Third-Party
Software and, I the event of-a.confl
n .11pt, such Third-Party
terms and conditions will take precedence over this
Article 6 as to such Third
6.6 .T&T warrants that all AT&T Software will perform
kP1-.-1i-.!V1Ni substantially in accordance with'its applicable published
achment that covers
the Sloftware., If Customer returnsto AT&T,within such
6§'fi6tc6mply with this
period,anyAT&T Software that doi
warranty, then AT&Tj at its,option',:,will either repair or
ace the' portloh of the AT&T..Software that does not
comply or refund any amounitu'st6mer prepaid for the
time.-ppriods'foll'owing return of such failed or defective
AT&T Softw-are toAT&T. This warranty will apply only if
the AT&T Software is used in accordance with the terms
4.3 The restrictions in this Article shall not apply to any of this Agreement and is not altered, modified or
information that: (I) is independently developed by the tampered With by Customer or Users.
receiving party;or(I!) is lawfully received by the receiving
party free of any obligation tn keep 8 confidential; or 7.0 ADJUSTMENTS TO @]I0lD0UK0 ANNUAL
becomes generally available to 8he�pubUn other than by REVENUE COMMITMENTS
breach of this Agreement. |n the event ofo business downturn beyond Customer's
4.4 Both pod|ae agree to comply with privacy laws control, o, o corporate divestiture, m acquisition r
applicable to their respective businesses. Customer significant restructuring or reorganization of Customer's
shall obtain any User consents legally required relating to business, r network optimization | other AT&T
-handling of User's Content. |fOu�omerbe|�veathe� in ' of and charges, or
the course of providing 8onviueo under this Agreement, force oiej nto, any of
significantly r
AT&T will hcmeu00000tod�aOu�omerdoeo not want �� - bu meet Ouommo� m| |muannue|
AT&T Qpersonnel to compnehond. Customer should b ' b
if
encrypt such d�daon that|twU|beuninieU|g|b|o. AT&T will offer to' adjust the`-- '6m|n|mum annual
'
revenue commitments
reduced traffic volumes, after taking, into' account the
effect of.,such a reduction on AT&T!s costs and the AT&T
prices that.,would -otherwise be available at the revised
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minimum annual revenue commitment levels. If the VIOLATION BY THE OTHER PARTY OF ARTICLE 4 OR
parties reach mutual agreement on revised minimum ARTICLE 5 OR CUSTOMER'S OR USERS' VIOLATION
annual revenue commitments, AT&T will amend or OF SECTION 3.2 OR ARTICLE 6,
replace the affected Attachment, as applicable. 9.2 EXCEPT FOR THE PARTIES' ARTICLE 11
Notwithstanding the foregoing, this provision shall not OBLIGATIONS, NEITHER PARTY SHALL BE LIABLE
apply to a change resulting from a decision by Customer TO THE OTHER PARTY FOR ANY INDIRECT,
to transfer portions of Customer's traffic or projected INCIDENTAL, CONSEQUENTIAL, PUNITIVE,
growth to service providers other than AT&T. Customer RELIANCE OR SPECIAL DAMAGES,. INCLUDING
must give AT&T written notice of the conditions Customer WITHOUT LIMITATION, DAMAGES FOR LOST
believe will require the application of this provision. This PROFITS, ADVANTAGE, SAVINGS OR REVENUES OF
provision does not constitute a waiver of any charges, ANY KIND OR INCREASED COST OF OPERATIONS.
including, but not limited to, monthly recurring charges 9.3 AT&T SHALL NOT BE LIABLE FOR ANY
and shortfall charges, incurred by Customer prior to DAMAGES ARISING OUT 'OF OR RELATING TO:
amendment or replacement of the affected Attachment. INTEROPERABI.LITY, ACCESS OR
INTERCONNECTION OF THE SERVICES WITH
8.0 FORCE MAJEURE APPLICATIONS, EQUIPMENT, SERVICES, CONTENT
Neither AT&T nor Customer shall be liable for any delay, OR NETWORKS PROVIDED BY CUSTOMER OR
failure in performance, loss or damage due to: fire, THIRD PARTIES; SERVICE LEVELS, DELAYS OR
explosion, power blackout, earthquake, flood, the INTERRUPTIONS (EXCEPT WHERE A CREDIT IS
elements, strike, embargo, labor disputes, acts of civil or EXPLICITLY' SET FORTH IN AN ATTACHMENT OR
military authority, war, acts of God, acts or omissions of SERVICE GUIDE) OR LOST OR ALTERED MESSAGES
carriers or suppliers, acts of regulatory or governmental OR TRANSMISSIONS; OR, UNAUTHORIZED ACCESS
a �r:6'as, or other causes beyond such party's TO OR THEFT, ALTERATION, LOSS OR
r. ::._:•�onable control, whether or not similar to the DESTRUCTION OF:CUSTOMER, USERS' OR THIRD
h;9going, except that Customer's obligation.to pay for PARTIES',._. APPLICATIONS, . CONTENT, DATA,
incurred for Services received by Customer shall PROGRAMS, INFORMATION, NETWORK OR
r,tet be excused. SYSTEMS.,
9.4 ,EXCEPT AS EXPRESSLY PROVIDED IN THIS
9.0 LIMITATIONS OF LIABILITY AGREEMENT, AT&T MAKES NO REPRESENTATIONS
9.1 EITHER PARTY'S ENTIRE LIABILITY AND THE OR WARRANTIES, EXPRESS OR IMPLIED, AND
OTHER PARTY'S EXCLUSIVE REMEDIES, FOR ANY SPECIFICALLY DISCLAIMS ANY REPRESENTATION
DAMAGES CAUSED BY ANY SERVICE DEFECT OR OR WARRANTY OF MERCHANTABILITY, FITNESS
FAILURE, OR FOR OTHER CLAIMS ARISING IN FOR A PARTICULAR •PURPOSE, TITLE OR NON-
CONNECTION WITH ANY SERVICE OR OBLIGATIONS INFRINGEMENT OR ANY REPRESENTATION OR
UNDER THIS AGREEMENT SHALL BE: WARRANTY ARISING BY USAGE OF TRADE,
(i) FOR BODILY INJURY OR DEATH TO ANY COURSE OF DEALING OR COURSE OF
PERSON, OR REAL OR TANGIBLE PROPERTY PERFORMANCE.
DAMAGE, NEGLIGENTLY CAUSED BY A PARTY, OR 9.5 THE LIMITATIONS OF LIABILITY SET FORTH IN
DAMAGES ARISING FROM THE WILLFUL THIS AGREEMENT SHALL APPLY: (i) REGARDLESS
MISCONDUCT OF A PARTY OR ANY BREACH OF OF THE FORM OF ACTION,WHETHER IN CONTRACT,
ARTICLES 4 OR 5, THE OTHER PARTY'S RIGHT TO TORT, STRICT LIABILITY OR OTHERWISE; AND (ii)
PROVEN DIRECT DAMAGES; WHETHER OR. NOT ' DAMAGES WERE
(ii) FOR DEFECTS OR FAILURES OF SOFTWARE, FORESEEABLE. THESE LIMITATIONS OF LIABILITY
THE REMEDIES SET FORTH IN ARTICLE 6; SHALL SURVIVE FAILURE OF ANY EXCLUSIVE
(iii) FOR INTELLECTUAL PROPERTY REMEDIES PROVIDED IN THIS AGREEMENT.
INFRINGEMENT, THE REMEDIES SET FORTH IN 9.6 - The parties, acknowledge that the limitations on
ARTICLE 11; liability set out,.in this Article 9 have been negotiated
(iv) FOR DAMAGES OTHER THAN THOSE SET between the parties and-are regarded by the parties as
F ,,79 ABOVE AND NOT EXCLUDED UNDER THIS being reasonable in ail the circumstances.
6:'i! "- cMENT, EACH PARTY'S LIABILITY SHALL BE
Ltv.1ITED TO PROVEN DIRECT DAMAGES NOT TO 10.0 G'ERMINA'TION
E 4;'EED PER CLAIM (OR IN THE AGGREGATE 10.1 If a,'party fails to perform or observe any material
T)'°DING ANY TWELVE (12) MONTH PERIOD) AN term- or condition of this Agreement and the failure
AMOUNT EQUAL TO THE TOTAL NET PAYMENTS continues unremedled for thirty (30),„days after receipt of
MADE BY CUSTOMER FOR THE AFFECTED SERVICE written.notice, (I)the other party may terminate for cause
IN THE RELEVANT COUNTRY DURING THE THREE any Attachment affected by the.breach, or (ii) where the
(3) MONTHS PRECEDING THE MONTH IN WHICH THE failure is a non-payment by Customer of any charge
DAMAGE OCCURRED. THIS• SHALL NOT LIMIT when due, other than a charge being disputed by
CUSTOMER RESPONSIBILITY FOR THE PAYMENT OF Customer„pursuant to Section 2.4, AT&T may, at its
ALL PROPERLY DUE CHARGES UNDER THIS option,.;terminate or suspend''Service and/or require a
AGREEMENT. deposit under affected Attachments.
(v) THE LIMITATIONS IN THIS SECTION 9.1 ARE NOT 10.2 An Attachment may be terminated immediately
INTENDED TO PRECLUDE A PARTY FROM SEEKING upon written notice by either party if the other party: (i)
INJUNCTIVE RELIEF FROM A COURT OF becomes insolvent or involved in a liquidation or
COMPETENT JURISDICTION IN THE EVENT OF A termination of its business, files a bankruptcy petition,
Page 4 of 6 AT&T PROPRIETARY 11/27/02 GLOBAL MA VER IX.DOC
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GENERAL TERMS AND CONDITIONS
has an involuntary bankruptcy petition filed against it (if achievable, AT&T may terminate'the affected Service
not dismissed within thirty (30) days of filing), becomes withou#_liability other than as stated tn,Section 11.1.
adjudicated bankrupt, or becomes involved in an 1 1.3:,AT&T:grants to Customer the-right-to permit Users
assignment for the benefit of its creditors; or (ii) has to access and use the Services,"rovided that Customer
v16,
at.nd the other party's Marks or materially breached shall remain solely,responsible for;such access and use.
P,i:-provision of Article 4. Except to the extent AT,&T _is'.obligated to indemnify
! m
1.3 Customer shall be responsible for payment of all Custoer=under this Article 11,customer shall defend or
cl-(arges under a terminated Attachment incurred as of settle any,ctaim against AT&T,and pay all Damages that
the effective date of termination. Customer shall also be a court may,award against AT&T in any third party suit
liable to AT&T for Termination Charges, if specified in a relating to'Cu'stomer's or Users"use of the Service or
terminated Attachment, in the event that AT&T Content or performance of the Service:
terminates under Section 10.1 or 10.2, or Customer 11.4 The indemnified party under this Article 11: (i) must
terminates without cause as may be allowed in an notify the other party in writing promptly upon learning of
Attachment. any claim or suit for which ,indemnification may be
10.4 Termination by either party of an Attachment does sought, provided that failure to do so shall have no effect
not waive any other rights or remedies it may have under exceptto the extent the other party is prejudiced thereby;
this Agreement. Termination or suspension of an (ii) shall have the right to participate in such defense or
Attachment shall not affect the rights and obligations of settlement with its own counsel and at its sole expense,
the parties under:any,other;Attachment. but the other party shall have control of the defense or
705ustemer warrants that Ci #4t1Ir hes fu►1fi? settlement; and (iii) shall reasonably cooperate with the
aufiable ta,py;t3ll:`drriunts qua t3ereuri> ir::'tfCetgh ti? defense.
end of customers ourrert: ;approprtattQn per�a� ....
warrant#urtfter fhef Customer w►l request>rtar�ds to mek 12.0 EXPORT CONTROL
pe rxrenfis> eh appra rt fit ,r�€;p r pd from nbuu V 11. 12.1 The parties acknowledge that equipment, roducts
end of the Attachment Term in Efts event that i funds p g P ,
{ Software, and technical information (including, but not
shad..nt._ e:::aprQ.pr�atad:::and„ lt�ktl not Qthorwlseie limited to,,technical assistance and training) provided
a�ratlak�ieQr any tit OLiStrXler's ffaoul pertodcaitawing tts under this Agreement may.be subject to export laws and
patient flsoat:::Yaar,..(`� Ubsagtier*#;.tlal <( tp "):#Ctt:.tiie re ulations .and an .ruse or transfer o the
g Y, _ the
�3..s.::at1:..1pt.:::sElt v€C.3S< t3cl:;:»;tt#.EtG#Et�l:s
products,,Software and technical.information must be in
fin!h; kt:::..;:::;:th0,;srrla: :ta<`. trlalatttth ; et 1I[ e.S _rbttrclatf
P compliance,with` all applicable-regulations. The parties
anger this Attachment, and {ii)Customer shalC haue
will not.:use, distribute,. .transfer,, or transmit the
ell =toted„aIf furda. trgaliy mrattable ftar<`ptrt# rfr
equipment; products, Software;ortechnical information
tt ru Attachment and(fit) ttdrrieit`'itsegCatetf 3rr 5goa"d
,,. ,«...,.. .;,. (even .if. incorporated into other products) except in
compliance with-all applicable export regulations. If
;:.'e�tule ar new agreement thaf will accamrnodat
Custt�rner�s'butge�f�rr fke'subsegt€er:f.fiseel requested by either party, the Other party agrees to
C€sfiomer may terminate this Rttachrneratjvriicsui lEat?ily
sign written `assurances `and other export-related
documents as may be required :to comply with all
tttrrnirattt�n charges,as of the lasts"ayorwbich funts applicable export regulations.
" y g 12.2 In the event-an
si 60 des racrwritten patica cf terminatian,t<O AT&�"Y Y necessary -export license cannot
be obtained within six (6) months after application
therefor, neither party shall have further obligations with
11.0 FURTHER RESPONSIBi;LJT1ES respect to providing or purchasing and, if applicable,
11.1 AT&T agrees to defend or settle any claim against Customer;shall return to AT&T,the equipment, products,
Customer, and to pay all Damages that a court may Software, or technical information that is the subject
award against Customer in any suit, that alleges a matter of the unsuccessful export application.
Service infringes any patent, trademark, copyright or
trade secret, except where the claim or suit arises out of 13.0 GENERAL PROVISIONS
or results from: Customer's or User's Content; 13.1 Any supplement to or modification or.waiver of any
modifications to the Service or combinations of the provision of this Agreement must be in writing and signed
Service with non-AT&T services or products, by by authorized representatives of parties. A waiver
Customer or others; AT&T's adherence to Customer's by either party of any breach of this Agreement shall not
written requirements; or, use of the Service in violation of operate as a waiver of any other breach of this
this Agreement. Customer agrees to defend or settle any Agreement.
claim against AT&T and to pay all Damages that a court 13.2 This Agreement may not`-be assigned by either
may award against AT&T in any suit that alleges a party=:without.the,prior written consent of the other,except
Service infringes any patent, trademark, copyright or that either-party riay, without the other party's consent,
trac'< secret, due to any of the exceptions in the assign this Agreement or any Attachment to a present or
pt%. edtng sentence. future'Affiliate or;successor, provided that any such
1,2 Whenever AT&T is responsible under Section 11.1, assignment•by.rCustomer.shall be contingent upon AT&T
T may at its option either procure the right for determining the assignee to,be -creditworthy and in
Customer to continue using,or may replace or modify the compliance with any eligibility criteria for the Services.
alleged infringing Service so that the Service becomes AT&T may subcontract work to be.performed under this
noninfringing, but if those alternatives are not reasonably Agreement, but shall retain responsibility for all such
work.
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133 If any portion of this Agreement is found to be
h,-ilid or unenforceable, the remaining provisions shall
Curitinue in effect and the parties shall promptly negotiate
to replace such portions that cannot be implemented as
cj�ieed and that are essential parts of this Agreement.
The negotiations shall be conducted in good faith and
shall preserve the intention of the parties as expressed in
this Agreement to the extent possible, and in a manner
that preserves the equities,of the..bargain.
.,,.
€�3� Ar7y legel �eti�r3 �ri'�►ng trt eanr �tatt>`�w�h #h
�reemettt�'ti•rnxtst�.:=.b��irr �+yath4rt ;i'c�ur:°� ) year�...after #Eta
esus�of,act4on,ar�ses. . : . .
13.5 All required notices under this Agreement shall be
in writing and either mailed by certified or registered mail,
postage prepaid return receipt requested, sent by
express courier or hand delivered and addressed to each
party at the address set forth on the cover page of this
Agreement or, if the notice relates to a specific
Attachment, the address set forth in such Attachment, or
such other address that a party,indicates .............
�rr �n a� ,
t���Agr���neni s��il be�ouemed by.tire�ubstan#€���a
af'the State df Texas, �x�I�dEnq its�t�Qu <af:1..'�w ruEe� •
artd.:.applicable.caws anc[relatEss,taf`€tf ie lnEfied Stet
of;Arrteri�a Tt1e l.lnited Natrori��rariventf±�rtzan`' orttr �ts
for Internetpsarta( ;rata of eods shalt `riot apply 'The :. ,_-,
parries (rr��ro�a�ly nar3ant tc�..t�s jurlsdi+��i�n pf..� e '
rci M�s'�pf tt��';�tata;�t,T�x�s:::I�aaked�n USA«
This Agreement does not provide any third party
(U cluding Users) with any remedy, claim, liability,
re;rribursement,cause of action or other right or privilege.
'3.8 The respective obligations of Customer and AT&T,
which by their nature would continue beyond the
termination or expiration of any Attachment or this
Agreement, including, without limitation, the obligations
regarding Use of Information, Publicity and Marks,
Further Responsibilities and Limitations of Liability, shall
survive termination or expiration.
13.9 The authentic language of this Agreement is
English. in the event of a conflict between this
Agreement and any translation, the English version will
take precedence.
13.10 THIS AGREEMENT CONSTITUTES THE
ENTIRE AGREEMENT BETWEEN THE PARTIES WITH
RESPECT TO THE SERVICES. THIS AGREEMENT
SUPERSEDES ALL PRIOR AGREEMENTS,
PROPOSALS, REPRESENTATIONS, STATEMENTS OR
UNDERSTANDINGS, WHETHER WRITTEN OR ORAL
CONCERNING THE SERVICES, OR THE RIGHTS AND
OBLIGATIONS RELATING TO THE SERVICES. THIS
AGREEMENT SHALL NOT BE MODIFIED, OR
SUPPLEMENTED BY ANY WRITTEN OR ORAL
STATEMENTS, PROPOSALS, REPRESENTATIONS,
A,. ?7-RTISEMENTS, SERVICE DESCRIPTIONS OR
C,. .>T OMER PURCHASE ORDER FORMS NOT
E.::;%'PRESSLY SET FORTH IN THIS AGREEMENT OR
A ;ATTACHMENT.
Page 6 of 6 AT&T PROPRIETARY 11/27/02 GLOBAL MA_VER_IX.DOC
CSM030214090650
"CSM030214090650 AT&T MA Reference No. A
AT&T SA Reference No.
"Business AT&T MANAGED INTERNET SERVICE
SERVICE ORDER ATTACHMENT
CUST Le NIrae i0.T&T Cori
OMER gal AT&T Sales Cor9act�Iertte'::` _:;
Y4 Y,I /K:
CUSi :MER You ;.Ga' YCfU>~
City of Fort Worth AT&T Corp. James L Suss
C:lISTOMER 4ddress. '::... i4" tf<TAdtl es ratl. confect AT T$al'±�sCt�rtte�t�nfitirm�tt�ra:`:`:`::
1000 Throckmorton 55 Corporate Drive 2501 PARKVIEW DR,#411
Bridgewater, New Jersey 08807 FORT WORTH,TX
Fcs': North,TX 76102 76.102-5824
Contact: Telephone:817 334-8929
AT&T Internet Service Contract' Fax:817-334-8946
Management Email:jimsuss@ems.att.com
Fax: 1-800-235-7527 Branch Manager:John Tidwell
Email: mast @att.com Sales Strata:Growth'
Sales Re ion:Southern
Clf STONER Car?#ac# A'I& 'Srai�cp�Dora#tact A'I'&T Auharized;Aden l�.fara#lava
laara#ac#I:riforanatatt
If:a lfcabie
Name Hugo Carbajal FMM,Contract Specialist, IP Sales Name:
Title: Specialist or CPM,based on strata Company Name:
Telephone:817-392-8863 Name:Jim Pound
Fax: 3200 Lake Emma Road
Email: hugo.carbajal @fortworthgov.org Lake Mary, FL 32748
CUSTOMER Account Number or Master Telephone:407-805-4565 Telephone:
Account Number: Email:jpound @att.com Fax:
Email:
Agent Code:
This Service Order Attachment ("Attachment") is an Attachment to the Master Agreement dated between
You and AT&T ("Agreement") and is an integral part of that Agreement. In the event of conflict amain nocuments,the
order of priority shall be this Attachment,then the Master Agreement General Terms and Conditions.
You are entitled to order any of the below Service in the future, to the extent the Service is available atA a time You place
Your Sales Order,by signing the applicable Service Addendum.
AT&T Managed Internet Service ("MIS")
T ;s Attachment is effective when the included Master Agreement is signed by both You and AT&T("Effective Date").
r.iYOUR SIGNATURE OF THE ATTACHED MASTER AGREEMENT BY YOUR-AUTHORIZED REPRESENTATIVE IS YOUR
CONSENT TO THE TERMS AND CONDITIONS.OF THIS ATTACHMENT.
AT&T PROPRIETARY
Page 1 of 14
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v.0i/-&02 CSM036214090650
'C,;x„±/1030214090650
AT&T MANAGED INTERNET SERVICE-SERVICE ORDER ATTACHMENT
TERMS AND CONDITIONS
1. DEFINITIONS similar document used for provisioning Your Service
A. Capitalized terms used but not defined in this Attachment Component. You must order a Service Component within 90
are defined elsewhere in the Agreement. days of the Effective Date of this Attachment,otherwise AT&T
B. "Initial Service Period" for each Service Component is may terminate this Attachment immediately upon written
the Service Period stated on such Services' Pricing Schedule notice. Additional orders of Service or Service Components
that is attached to this Agreement. The Initial Service Period by You shall not be deemed a supplement or'modification of
begins on the Service Activation Date of each Service this Agreement and shall be subject to the terms of this
Component and restarts upon upgrades to such Service Agreement. Terms and conditions on any non-AT&T order
Components. form shall not apply.
C."Sales Order"for each Service Component details specific F. Unless otherwise specified on Your Pricing Schedule,
provisioning related information for Your order and is billing for any Service Component You order will begin on the
completed after the signature of the Agreement, in Service Activation Date of the Service. However, if by Your
consultation with You. It is usually completed during any actions or omissions•the Service Activation Date for Your
AT&T technical interviews for the Service. Service Component does not occur by the Scheduled Service
D. "Service" means the MIS Service Components You order Activation Date, billing will begin on the day after the
under this Attachment, as more fully described in the Service Scheduled Service Activation Date for such Service.
Guide.
E. "Scheduled Service Activation Date" for each Service 3.TERMINATION
Component is the date scheduled by AT&T for Your Service A. You may terminate any Service at any time during the
Con-,-,;nt ient to be activated,as may be specified in the Sales Contract Term if You replace such with a new Internet-related
Orf.n r for Your Service. service from AT&T having a Service Period and a revenue
F. _xcept as specified below, the "Service Activation Date" value which is equal to or greater than the remaining Service
fof : Service Component means the date Your Service is Period and revenue value of the Service You are terminating.
a.,vated,as more fully described in the Service Guide. B. Either party may..elect, during the-initial Service Period or
G. "Service Component" refers to the individual portions of at any time'. thereafter, to terminate-the IP Mail Service
the Service You order under this Attachment, as these provided hereunder upon 30 days'written notice to the other
components are more fully described in the Service Guide. party.ou may terminate any Service during the Initial Service
H. The "Service Guide" consists of the standard AT&T
service descriptions and other information relating to each of Period,or during any subsequent Renewal Service Period,by
the Services offered under this Attachment, as amended from giving AT&T at feast sixty (60)days' prior written notice and
time to time, and is located at payment of any applicable Termination Charges set forth in
http://www.att.com/abs/serviceguide or such other designated this Attachment or the Pricing Schedule for such Service.
location. D. AT&T may terminate this Attachment or any Service upon
1. "Service Period" for each Service Component consists of written notice to You if You do not comply with the AUP (as
the Initial Service Period for such Service Component and all defined in Section 4B).
applicable Renewal Service Periods for such Service E. AT&T may terminate the Service, in whole or in part, upon
Component(as described in Section 213). ninety (90) days written notice to You if AT&T decides to
discontinue such Service,in whole or in part.
2. PRICING, RENEWALS,ORDERS AND BILLING F. Upon termination of any Service by You under this Section
A. The pricing for each Service, including any discounts or 3, or AT&T under Section 3D, You will.be responsible for
discount plans, is shown on each Service's Pricing Schedule Payment of any charges incurred as of the termination date,
and is fixed for the Service Period; provided that IP mail as well as.,access facilities termination .charges or other
service shall be provided at the prices specified in Your charges incurred by AT&T as a result of such termination.
Pricing Schedule or Service Guide, which prices may be G. In addition, You will be responsible for the Termination
revised at any time upon 30 days' notice and which notice Charges set forth in this Attachment or the applicable Pricing
may, e provided in writing,by email or website posting. After Schedule d each Service You order if You terminate a
th >' :service Period, the pricing will revert to the then-current Service.:under Section 3C of this. Attachment or if AT&T
terminates or, n
fuis fist price and no discounts or discount plans shall apply. suspeds such Service or this;Attachment or
B. a Sales Orders shall be for an Initial Service Period of at the Agreement under the Responsibilities of Parties or the
leapt one year, unless otherwise agreed between us in the Termination .-Sections of the Master ;Agreement or under
order. Section 3p or 4F`of this Attachment.,
C.After the Initial Service Period,such Service shall continue H. Either party may elect, during the Initial Service Period or
under the terms of the Agreement, for additional consecutive at any time thereafter, to terminate the IP Mail Service
1-year Renewal Service Periods for each Service Component provided hereunder upon 30 days written notice to the other
unless either party provides the other written notice that it party.Te Termination Charge during the Initial Service Period, or
does not desire to renew such Service. If You do not wish to any subsequent Renewal Service. Period will consist of: (1)
renew, You must notify AT&T writing within 30 days after 100% of the scheduled payments for the Service for each of
the last day of the applicable Initial or Renewal Service the months remaining, through month 12 of the relevant
Period and such notice will not be effective until 30 days after
AT&T receives such notice, Service Period; (2) 50% of the scheduled payments for the
MIS Service, if any, remaining through month 24 of the
m Any Mail Service hereunder is provided on a month-to- relevant'Service Period; (3) 25% of the scheduled payments
month basis. for the MIS Service,if any, remaining through month 36 of the
E. The options and features of each Service Component
which apply to You are contained in a Sales Order or any relevant Service Period; (4) all discounts,.if any, received by
AT&T PROPRIETARY_
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'CSA4030214090650
AT&T MANAGED INTERNET SERVICE-SERVICE ORDER ATTACHMENT
TERMS AND CONDITIONS
yc,.u; and (5) any access facilities cancellation charges or governmental and'third party requirements relating to such
other charges incurred by AT&T as a result of such equipment.ppace and conduit.
cancellation. F. You may not permit, by action or omission;the sharing of
any mailbox,software, password or ID. You shall ensure that
4. RESPONSIBILITIES OF THE PARTIES only the specific individual that is authorized to register for a
A. AT&T shall provide Service to You in accordance with the mailbox will use such mailbox.
Service Guide, as the same may'.,be revised from time to G. You agree to comply, and to use best efforts to cause all
time. Users to-'comply, with United States law regarding the
B. You acknowledge that You have read, agree to be bound transmission of technical data and Software which is exported
by and shall assure that Users will comply with AT&T's from the.United States.
Acceptable Use Policy for the Service (the"AUP"). The AUP H. AT&T will not provide support directly to nor interface with
details the types of activities that are prohibited for Your or any User.You are responsible for(1) selecting the Users that
Users use of the Service, including but not limited to You permit-to access each Service; (ii) implementing with
interfering with or disrupting other network users, network Your Users-appropriate terms, conditions, and measures to
services or network equipment. The AUP may be revised ensure'tfiat ail•Users comply with-the terms and conditions of
from time to time, and is available for review at: the Agreement; (iii) establishing Your Users' rights to access
www.ipservices.att.com/policy.htmi, or at such other address each 'Service; (iv) providing training, copying, installing and
as AT&T may specify by posting or email notice ('AUP distributing any Software (and updates, if any)to Your Users;
Website'). If You wish to be notified of any modifications to and (v) in.the case of any Service You are permitted to resell
the AUP, please visit the AUP Website and subscribe to our under this Attachment,billing and collecting any amounts You
AUP modification notification service. By subscribing to this elect to charge Your Users in connection with such Service.
AUP modification service, You agree to be bound by the
term:::,and conditions contained therein. 5. EQUIPMENT.AND SOFTWARE
C.' .:'y of the AT&T Security Services which You may order, A. Equipment.(including all fiber optic or other facilities) and
SI.Wh as Managed Firewail Services, are intended for use in any included Software provided to You by AT&T for use in
cwi,?mction with a single AT&T-approved Internet connection conjunction with the L Service (collectively, "Equipment"), if
to '(our network. AT&T does not monitor other additional any, will be subject to the terms; conditions and licenses set
Internet connections which may be maintained by You unless forth in this Attachment or in-the Service Guide.
AT&T Security Services are ordered for the connections in B.You,at Your own expense,will provide.in a•timely manner:
question. You acknowledge and understand that multiple (i) an equipment. room environmentally compliant with local
Internet connections, unless protected by an Internet security laws and other environmental conditions as specified by
product or service, may significantly decrease Your overall AT&T; (ii) reasonable access to the Equipment at times
network security level. To the extent You deem necessary, specified by AT&T; (iii).adequate work space, heating/cooling,
You will implement security procedures and controls light,ventilation, and electrical outlets and (iv)for any Service
necessary to limit access to the Service and You will maintain which requires a telephone line, as detailed•in the Service
facilities and procedures external to the Service for Guide, you,shall also make available'to AT&T for diagnostic
reconstruction of lost or altered files,data or programs.AT&T purposes a local exchange carrier dedicated inbound
SECURITY SERVICES SUCH AS MANAGED FIREWALL telephone (POTS) tine, which shall not be used by you for
SERVICE (MEWS) AND MANAGED INTRUSION any other purpose while Service is being provided. You shall
DETECTION SERVICE (MIDS) DO NOT GUARANTEE also arrange for and'-timely provide the necessary access to
NETWORK SECURITY OR PREVENT SECURITY any rights of way;-which AT&T deems necessary to provide,
INCIDENTS. AT&T ACCEPTS NO RESPONSIBILITY, NOR maintain or remove the facilities required for any of the
ANY LIABILITY FOR THE SECURITY OF YOUR Services on all applicable premises without charge or cost to
ELECTRONIC ENVIRONMENT, WHETHER OR NOT AT&T AT&T. Equipment shall not be removed, relocated, modified,
HAS INSTALLED ANY INTERNET SECURITY EQUIPMENT interfered with, or attached to non-AT&T equipment by You
OR SERVICE. without prior written authorization from AT&T.
D. Except for IP addresses expressly registered in Your C. Except for Purchased Equipment; all rights, title and
name, all IP addresses, AT&T-based domain names and interest to Equipment will remain with AT&T or its suppliers,
telephone numbers shall remain, at all times, property of as the case may be. You will, however, be liable for risk of
ATF, <nd shall be nontransferable and You shall have no loss to such'Equipment on Your premises and repair charges
use such IP addresses upon termination or expiration or the replacement cost of such Equipment if it is damaged or
of `:pis Attachment. lost,unless caused by AT&T or its agents or suppliers.
E. `feu shall arrange for and timely provide the necessary D. Title to, and, risk of loss of,''Equipment, including
acr.ess to any rights of way, equipment space, conduit, associated software,purchased,by You under this Agreement
electrical power and environmental conditions which AT&T (collectively "Purchased Equipment"), will pass to You as of
deems necessary to provide, maintain or remove the facilities the delivery date; upon which date,AT&T will have no further
required for any of the Services on all applicable premises obligations of any kind (including without limitation operation
without charge or cost to AT&T. AT&T will also have the right and maintenance)with respect to that Purchased Equipment.
to obtain access to any of its wiring installed in any conduit AT&T hereby. assigns software licenses for Purchased
provided by You at any splice or junction box.You also agree Equipment to You, and`You,agree to be bound by the terms
to provide AT&T with a safe place to work and to protect all of those.licenses. AT&T retains a_purchase money security
AT&T facilities against fire, theft,vandalism or other casualty. interest in;each item of Purchased Equipment until You pay
You shall be responsible for compliance with all for it in full;You appoint AT&T as Your agent to sign and file a
financing statement to perfect AT&T's security interest.
AT&T PROPRIETARY
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CSM030214090650
AT&T MANAGED INTERNET SERVICE m SERVICE ORDER ATTACHMENT
TERMS AND CONDITIONS -
E. On termination of the applicable Service,You will return all D. AT&T DNS Services are only available to that portion of
Equipment (other than fully-paid for Purchased Equipment) in the Your Service which does not involve DSP Services. DNS
the same condition as originally installed, ordinary wear and Services are not available to tfiird parties given access to any
tear excepted, or You will pay for restoration of the AT&T Service by ;You, regardless, of whether such parties
Equipment to such condition. AT&T will not be obligated to have purchased services from You,. In addition, You will be
rQst ra the premises to its original condition. If You do not allowed to•ghost one domain .name owned by the You on
reti;,,i the Equipment to an AT&T specified address,then You AT&T's name servers as part of; Your,DNS Service. Any
shall be liable for its purchase price (if Purchased Equipment) additional'domain'name hosting which AT&T may offer to
or .then-current market value (if other than Purchased provide You will incur,additional,charges.:
Equipment). E. THE-,DNS SERVICES ARE PROVIDED ON AN "AS IS"
F. ALL EQUIPMENT PROVIDED HEREUNDER IS BASIS. IN.` ,EVENT SHALL AT&T_ BE LIABLE FOR
PROVIDED ON AN "AS IS" BASIS AND YOU ASSUME THE PROVIDING, FAILING TO PROVIDE; OR THE
RISK ASSOCIATED WITH USE, REPAIR AND PERFORMANCE OR THE FAILURE TO PERFORM OF THE
MAINTENANCE OF SUCH EQUIPMENT AND SOFTWARE. DNS SERVICES. WITHOUT LIMITING THE FOREGOING,
G. ANY IP MAIL SERVICE PROVIDED BY AT&T IN AT&T DOES NOT MAKE ANY WARRANTIES REGARDING
CONNECTION WITH THE SERVICE IS PROVIDED ON AN THE HOSTING.OF'ANY OF .YOUR,. P ADDRESSES OR
"AS IS" BASIS AND YOU ASSUME ALL RISK IN DOMAIN:NAMES, THE.SUCCESSFUL-REGISTRATION OF
CONNECTION WITH YOUR AND USERS' USE THEREOF. ANY DOMAIN NAME, THE TIME OF SUBMISSION OF THE
IN NO EVENT SHALL AT&T BE LIABLE FOR THE APPLICATION OR YOUR RIGHT TO'CONTINUED USE OF
PERFORMANCE OR THE FAILURE TO PERFORM OF ANY A DOMAIN NAME AFTER REGISTRATION. AT&T IS NOT
VIRUS PROTECTION PROVIDED IN CONNECTION WITH REQUIRED TO PARTICIPATE IN- ANY DISPUTES
THE SERVICE. RELATING-' TO ; THE APPLICATION OR THE
REGISTRATION'OFANY DOMAIN NAME.
6. DOMAIN NAME SYSTEM SERVICES
A.You may,from time to time,request AT&T to host Your IP
addresses or domain names, or ask AT&T to submit to a
domain name registrar, on your behalf, domain name
registration applications (each, an "Application"), for domain
names you select(each,a"Domain Name"). If AT&T elects,
in its sole discretion, to perform such service, the
Applications shall name AT&T as the Technical Contact
responsible for such domain name. AT&T is not a domain
nail registrar. AT&T's charges for hosting any of Your IP
addresses or domain names, or charges for any Domain
NaEna management related services (collectively the "DNS
P.-i-
S ices") do not include the domain name registrar's fees.
You'shall be responsible for,and shall promptly pay,all DNS
Services and domain name registrar's fees. You represent
and warrant that(i)all statements on the Application are true
and correct; (ii) none of the requested Domain Names or
Your use of any Domain Name will interfere with the rights of
any third party, infringe upon any trademark,service mark or
other personal, moral or property right; and (iii) You have a
legitimate business purpose for registering each Domain
Name, which purpose relates to your purchase of the
Service.
B. With respect to any Domain Name, AT&T may elect to
terminate or suspend its hosting of or provision of any DNS
Services with respect to any or all of your Domain Names
immediately upon written notice if (i) an Application is
rejected; (ii) the Domain Name Registration is revoked or
placed on "hold" or assigned to a third party; or (iii) AT&T
receives or becomes aware of any complaints, conflicting
claims, disputes or court orders regarding the Domain
Name.
C. "Downstream Provider Services" or "DSP Services" are
defined as those activities of an entity or company which
relate to the provision of IP address or DNS Services to third
part where such entity or company does not own the IP
adc'.•esses being used as part of such IP address or DNS
ser•.,ices. Examples of the entities or companies which
p ro Ifide DSP Services include,but are not limited to, Internet
S.�rvice Providers, Internet Access Providers, Application
Service Providers and resellers.
AT&T PROPRIETARY
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CSM030214090650
AT&T Managed Internet Service
Pricing Schedule
THE PRICING FOR ANY CURRENT OR FUTURE MIS Table.3:.MIS Options
430, FIREWALL SERVICE COMPONENTS IS LISTED
1^1 HE TABLES BELOW. The following discount will be applied In the table
below for any current or future.Service Components
lnit al Service Period:24 Months You may 0%
MIS Option Monthly
Tax Exempt:Yes Service Fee
Additional Primary DNS(available $100 per DNS
Section I: AT&T Managed Internet Service in increments of up to 15 zones with increment
Access Bandwidth a maximum of 150 Kilobytes of zone
file data
Table 1: Tiered T-1, NxT-1, E-1 4nd Frame Additional Secondary DNS $100 per DNS
Access Speed MIS MIS Service (available in increments of up to 15 increment
Method Monthly w/Managed Component zones`with a maximum of 150
Service Router Discount Kilobytes of zone file data
Fee- Monthly Outbound Mail Relay: $150 per
List Service 12 Month Initial Service Period domain
Price Fee- Outbound Mail Relay: (24 or 36 $100 per
List Price Month Initial Service Period domain
N/A 56/64 $745 $845 N/A v.04.29:02
Kbps
T-1 128 Kbps $895 $995 N/A
T-1 256 Kbps $1,120 $1,220 N/A Table 4:ATM And Tiered T-3
T-1 384 Kbps $1,340 $1,440 N/A The following discount will be applied In the table
T-1 512 Kbps $1,560 $1,660 N/A below for'any current and future Service Components
T-1 768 Kbps $1,630 $1,730 N/A You may order: N/A
T-1 - 1024 $1,700 $1,800 N/A Access- Speed.°' MIS Monthly MISw/Managed
f--'came Kbps Method Servicefee Router
,T-1 T-1 $1,870 $1,970 53% Monthly Service
E-1 E-1 $1,870 $1,970 N/A Fee
ATM' 2 Mbps $2,350 $2,850
2xT-1 3 Mbps $3,400 $3,900 N/A ATM 3 Mbps $3,400', $3,900
3xT-1 4.5 Mbps $4,400 $4,900 N/A ATM 4 Mbps $4,300 $4,800
4xT-1 1 6 Mbps $5,000 $5,500 N/A ATM 5 Mbps $4,500 $5,000
v.12.09.02 ATM/T-3 6 Mbps': $5,000' $5,500
ATM. .7 Mbps $5,650.. $6,650
Table 2: Burstable T-1 ATM i' 8 Mbps ' $6,250 $7,250
ATM 9 Mbps $6,850 $7,850
The following discount will be applied in the table ATM/T-3 10 Mbps $7,350 $8,350
below for any current and future Service Components ATM/T=3 ' .15,Mbps $9,850 $10,850
You may order: NIA ATM/T-3.. .20.Mbps $12,350 $13,350
Sustained Usage MIS Monthly MIS w/Managed Router ATM/T-3 25'Mbps $14,900 $15,900
Note 6 Service Fee Monthly Service Fee ATM/T=3 30 Mbps $17,400 $18,400
up to 128kb s $1,080 $1,180 ATM/T-3 35 Mbps $19,950 $20,950
128.01 -256 Kbps $1,350 $1,450 ATM/T-3- r40 Mbps $22,450 $23,450
256.01 -384 Kbps $1,610 $1,710 ATM/T-3 45 Mbps $25,000 $26,000
384.01 -512 Kb s $1,880 $1,980
-512.01 Kbps- $2,250 $2,350
v.08.28.'02"
s 544 Mb s
v�.�t_".09.02
v 12.09.02 ps_mis custom.rtf CSM030214090650
AT&T PROPRIETARY
Page 5 of 14
. •CSM030214090650
AT&T Managed Internet Service
Pricing Schedule
Table 5: Burstable T-3 Table 7t Multiple Access Redundancy Option
(MARO) Burstable T-1 with Shadow Billing Option
The following discount will be applied in the table
below for any current and future Service Components The following discount will be applied In the table
You may order: N/A below for any current and future Service Components
Sustained Usage MIS Monthly MIS w/Managed Router You'ma order: N/A
Note 6 Service Fee Monthly Service Fee Sustained Usage MIS MIS w/Managed Router
-up to 6.0 Mb s $6,050 $6,550 (Note 6) Monthly "Monthly Service Fee
6.01 -7.5 Mb s $7,150 $8,150 Service'
9.0 Mb s $8,250 $9,250 Fee
V,IM a 10.5 Mb s $9,150 $10,150 Up td,66 Kbps,, $500 $500 1."40.51 -12.0 Mb s $10,050 $11,050 For MARO . ,., For s MARO For MARO Redundant
'1:2.01 -13.5 Mb $10,950 $11,950 Redundantilnk'' Redundant Link Service Only
113:51 -15.0 Mb s $11,850 $12,850 Service:Only Link
15.01 -16.5 Mb s $12,600 $13,600 (Shadow Billing) Service
16.51 -18.0 Mb s $13,350 $14,350 Note 7 Only
18.01 -19.5 Mb s $14,100 $15,100 up to 128kb s $1,080 $1,180
19.51 -21.0 Mb s $14,850 $15,850 128.01 -256 Kb s $1,350 $1,450
21.01 -45.0 Mb s $30,050 $31,050 256.01 -384 Kb s $1,610 $1,710
v.12.09.02 384.01 -512 Kb s $1,880 $1,980
512.01`Kbps- $2,250 $2,350
Table 6: Flexible Bandwidth Billing Option-Burstable T-3 1.544 Mb s
v.12.09.02
The following discount will be applied Incremental Table 8:MARO Burstable T-3 with.Shadow Billing Option
to the MIS & MIS w/Managed Router Usage Fee
pricing below for any current or future Discount:
Service Components You may order: 68% The following discount will be applied In the table
68% below.-,for any current and future.Service Components
Tiered MIS MIS with Incremental You ma�ordemN/A
Bandwidth Monthly Managed Usage Fee Sustained.Usage MIS MIS w/Managed Router
Minimum Fee Router Per Mbps (Note 6) Monthly Monthly Service Fee
Commitment Monthly Service Fee
Note 8 Fee Up to 56 Kbps. $5,000 $5,000
2 b s $2,350 1 $2,850 $1,410 For MARO For MARO For MARO Redundant
`3M s $3,400 $3,900 $1,360 Redundant Link Redundant Link Service Only
4 Wb s $4,300 $4,800 $1,290 Semc'e"Only Link_
5,?Vib s $4,500 $5,000 $1,080 (Shadow,Billing) Service
Z:IVIb s. $5,000 $5,500 $1,000 Note a' •; Only
7 Mb s $5,650 $6,650 1 $969 up to 6.0.Mb s; $0,000, $6,550
8 Mb s $6,250 $7,250 $938 6.01;-7.5 Mb s $7,150 $8,150
9 Mb s $6,850 $7,850 $913 7.51 -9.0 Mb s $8,250 $9,250
10 Mb s $7,350 $8,350 $882 1 9.01 -10Z,Mb s $9,150 $10,150
15 Mb s $9,850 $10;850 $788 10.51 -12.0 Mb s $10,050 $11,050
20 Mb s $12,350 $139350 $741 12.01 -13.5 Mb s $10,950 $11,950
25 Mb s $14,900 $15,900 $715 13.51.-1.5:0 Mb s $11,850 $12,850
30 Mb s $17,400 $18,400 $696 15.01.-:18.5 Mb s $12,600 $13,600
35 Mb s $19,950 $20,950 $684 16.51 =18.0 Mb s $13,350 $14,350
40 Mb s $22,450 $23,450 $674 18.01.-19.5 Mb s $14,100 $15,100
19.51 -421.0 Mb s: $14,850 : $15,850
45 Mbes $25,000 $26,000 N7A
21.01 7.45.0 Mb s, $30,050 $31,050
v.04.29.02 v.12.09.02
v 1^,09.02 ps_mis_custom.rtf CSM030214090650
AT&T PROPRIETARY
Page 6 of 14
'CSM030214090650
AT&T Managed Internet SeNlce
Pricing Schedule_
Table 9: MARO Features-Monthly Service Fees v.04.29s02
TabI6A0:..On-Site Installation
Option Monthly Service Service
Fee Component The following discount will be,applied,In the table
List Price Discount for arty current.and,future Service Components
Alternate T-1:$500 N/A You ma :order: 0%°
B ckbone Node NxT1: MIS Speed MIS with Managed
f;dtion- Router Onl
;additional charges $500 per T-1 56 Kb s.: $3 800
',,!a Private Line,per T3:$5,000 128 Kb s-'1.5 Mbps $4,800
.$ervice Component OC-3$12,000 NxT4 3:0 Mb 2s - 6.0 Mbps)' $5,000
CPE Redundant T-1:$250 N/A Tiered/Full T-3 $5 000 Tiered OC-3,
Configuration NxT-1:$850; OC-12`OC-48 $10,000
Option-Per Service T3:$1,500• Fast Ethernet, $10,000
Component OC-3$1;500 v.04.29.02
Backbone Node $500 per T-1 N/A
Redundancy Redundaclt Link
Option-additional $5,000 per T-3 Table 13;Tiered OC-3(ICB Only) -
charges via Private Redundant Link The following discount will be applied in the table below
Line,per Redundant $12,000 per OC- g pp
Link 3 Redundant for,any current and future Service Components
Link You'rna 'order: N/A
Outbound Load $350 N/A Speed `` MIS`Monthly ,, .MIS w/Managed Router
Balancers (2) Service Fee Monthly Service Fee
(Dual Managed 2 Mbps' $2,350 $2,850
Customer Routers) 3 Mbps;.. $3,400 . $3,900
v.12.09.02 4 Mbps,. $4,300 $4;800
4.5 Mbps $4,400' -$4,900
Table 10: MIS and MARO Features - Installation Fees 5 Mbps "' $4;500 $5,000
(1.0,1B Only) 6 Mbps-: . $5;000 $5;500
T following discount will be applied to the table 7 Mbps $5,650 $6,650
below for any current and future Service Components 8 Mbps $0,250' $7,250
YET :may order: 0% 9 Mbps:.: $6,850 $7,850
-Option Installation Fee 10 Mbps; _ $7;350 $8,350
List Price 15 Mbps '$9,850" $10,850
MIS&MIS w/Mana ed Router 20 Mbps _ " "$12,350 $13,350
MARO.Outbound $1000 25 Mbps. $14,900 $15,900
Load Balancers(2) 30 Mbps $17,400 $18,400
(Dual Managed
Customer Routers 35 Mbps <119,950 $20,950
MIS-Outbound Mall $100 40 Mbgs $22,450 $23,450
Relay 60 Mb s' $31;300 $32,300
v.04.29.02 155 Mb s $71,200 $72,200
v.04.29.02
Table 11: MIS Tale-Installation
The following discount will be applied in the table
for any current and future Service Components
You may order: 100
MIS Speed MIS MIS with
Managed Router
56 Kb s $1,000 $1,000
128 Kb s- 1.5 Mbps $1,000 $1,000
WT-1 (3.0 Mbps,4.5 $2,500 $2,500
FX-';os!&6.0 Mbps)
"`,'s'ered/Full T-3 $5,000 N/A
Eered OC-3, $10,000 N/A
04:-12,OC-48 -
Fast Ethernet $10,000 N/A _
v 12.09.02 ps_mis_custom.rtf CSM030214090650
AT&T PROPRIETARY
Page 7 of 14
CSM030214090650
AT&T Managed Internet Service
Pricing Schedule
Table 14: Burstable OC-3(ICB Only) You ma :order: N/A
;Speed MIS MIS
The following discount will be applied in the table Monthly' w/Managed Router
below for any current and future Service Components Service Monthly Service
You may order: N/A Fee Fee
Sustained Usage MIS Monthly MIS w/Managed U to 75.OMb s. .-..$45 150 $46,150
(Note 6) Service Fee Router Monthly 75.01 to 150.0 Mbps $75,000 :$76,000
Service Fee 150.01 to 225.0 Mb s $104,850 $105,850
Up to 35.0 Mbps $23,950 $24,950 225.01'to 300.0 Ml s $134,650 $135,650
35.01 to 45.0 Mbps $30 050 $31 050 300.01 to 375.0 Mbps $16-0,15-0a $161,150
45.01 to 55.0 Mbps $35,050 $36,050 375:01`to'450.0 Mbps $185,650 $186,650
55.01 to 65.0 Mbps $40 100 $41 100 1450.01 to 525.0 Mti�s $210,850 $211,850
65.01 to 75.0 Mbps $45 150 $46 150 525.0'9.to 622.0 Mb's $243,400 $244 400
75:01 to 85.0 Mbps $50 200 $51,200
85 A) ''o'100.0 Mbps $57,750 $58,750 v°04.29'02"
to 125.0 Mbps $70,350 $71,350 Table 18,:Flexible:Bandwidth Billin O tion- Burstable
'�'.�5.01 to 155.0 Mb es $85,450 $86,450 OC-12.(ICB On,ly) .., 9 p
v,114.29.02
Table 15: Flexible Bandwidth Billing Option- The'following discount will be applied Incremental
Burstable OC-3(ICB Only) to the MIS & MIS w/Managed Router 'Usage Fee
pricing below for any current or future Discount:
The following discount will be applied Incremental Service`Components You N/A
to the MIS & MIS w/Managed Router Usage Fee ma order: NIA : .:Tiered MIS MIS with Incremental
pricing below for any current or future Discount:
Service Components You N/A Bandwidth-- Monthly ;. Managed .Usage Fee
ma order: N/A Minimum Fee Router Per Mbps
Commitment Monthly
Tiered MIS MIS with incremental Note 7)_ Fee
Bandwidth Monthly Managed Usage Fee
Minimum Fee Router Per Mbps 70 Mbps-, $35,500 $36,500 $609
Commitment Monthly 80 Mbps,, :-: " $39,700 $40;700 $596
Note 8 Fee 90 Mbps $43 900 '' ' $44,900 $585
35 Mbps $19,950 $20,950 $684 100Mb s 148,100 $49;100 $577
40 Mbps $22,450 $23,450 $674 120 Mbps $56,500 $57,500 $565
45 Mbps $25,000 $26,000 $667 144 Mbps, $64,900 $65,900 $551
60 Mbps $31,300 $32,300 $626 155;Mb 's : $71,200. ' ,$72,200 $541
70 Mbps $35,500 $36,500 $609 200'Mb s `,$83 900 $88,900 $503
80.Mb s $39,700 $40,700 $596 250 Mbps. '" ' $98,050 $103,050 $471
$43,900 $44,900 $585 300 Mfg ♦s. $112,200 $117,200 $449
"v0`Mb s $48,100 $49,100 $577 350 Mb 's $126,400
f s, , E$131,400 $433
400 Mb s $140,550- $422 20 Mbps 56,500 $57,500 $565 450 M $413�,4 Mbps $65,900 $551 500 Mb s$72,200 N/A .8,85A., $405 155 Mb s $71,200 550 Mb s ;:$183 000
$399
v.04.29.02 600 Mb's $197,150 $202';150 $394
Table 16:Tiered OC-12(ICB Only) 622 Mb s. $202,800 $207,800 N/A
v.04.29.02
The following discount will be applied In the table
for any current and future Service Components Table 19:Tiered OC-48(ICB O l
Y)
You mayor er N/A
Speed MIS Monthly MIS w/Managed Router The following discount will be applied In the table
Service Fee Monthly Service Fee for any current and future Service Components
16??_Mkgs $202,800 $207,800 You ma 'order:NIA
v.04.29.02 Speed MIS`Monthly MIS w/Managed
Service Fee Router.
Table 17: Burstable OC-12(ICB Only) Monthly Service Fee
2.5,Gb s ' .$784;000 $794,000
The following discount will be applied in the table v.04.2902,
for any current and future Service Components
Table 20: Burstable,OC-48(ICB Only)`...
v 12.09.02 ps mis_custom.rtf CSM030214090650
AT&T PROPRIETARY
i
Page 8 of 14
.f,.
CSM030214090650
AT&T Managed Internet Service
Pricing Schedule
15,Mb s $9,850 $10;850 $788
The following discount will be applied in the table 20,M0 s ..$12,350 $13 350 $741
for any current and future Service Components 25 Mij s $14,900 $15,900 $715
You may order: N/A 30 Mbps . $17 400 $18 400 $696
Sustained Usage MIS Monthly MIS w/Managed 35 Mb s $1.9,950 $$20'950 $684
(Note 6) Service Fee Router Monthly 40 Mbps °$22 450- ,:$23;450 $674
Service Fee 45 Mbps $25,000 $28.000 $667
Lr to 1250 Mbps $486,000 $498,000 60 Mb p6 $81,300 $32,300 $626
1;.,1 to 1350 Mbps $523,900 $535,900 70 Mbps* $35,500 $36,500 $609
1:1.51 to 1450 Mbps $561,800 $573,800 80 Mb•s, $30,7100 .$40 700 $596
1(;•51 to 1550 Mbps $599,700 $611,700 90 Mb 5= $43,9.00 $44 9.00 $585
1551 to 1650 Mbps $637,600 $649,600 100-Mb"`s $48,100 $41100 N/A
1651 to 1750 Mbps $675,500 $687,500 v,04.29.62
1751 to 1850 Mbps $713,400 $726,400 -
1851 to 1950 Mbps $751,300 $763,300 Table 23c':Flexible Bandwidth Billing Option-Gigabit
1951 to 2050 Mbps $789,200.; $801,200 Ethernet QCB Only)
2051 to 2150 Mbps $827,100,1 $839,100 The following discount will be applied Incremental
2151 to 2250 Mb
ps $865,0001
$877,000 to the Ml$ & MIS w/Managed•Router Usage Fee
2251 to 2350 Mbps $902,900 $914,900 pricing.below for any current or.future Discount:
Service Components You may order: N/A
2351 to 2450 Mbps $940,800 $952,800 N/A
v.04.29.02 Tiered...: MIS MIS with Incremental
Bandwidth Monthly Managed Usage Fee
Table 21: Flexible Bandwidth Billing Option-Burstable Minlrnufn Fee Router Per Mbps
OC-48(ICB Only) Commitment, °Month[
y
Note; Fee
The following discount will be applied Incremental 100-Mb s $48,100 $49,100 $577
to the MIS & MIS w/Managed Router Usage Fee 120 Mbps $56,500 $57,500 $565
pricing below for any current or future Discount: 1441Mb s $64,900' ° -$65,900 $551
Service Components You N/A 155 Mbps, $71,200 $72,200 $541
May order:N/A 1 200 Mbps- $83,900 $88,900 $503
fge•ed MIS MIS with Incremental 250 Mb' s $98,050 $103;050 $471
v iidwidth Monthly Managed Usage Fee
Minimum Fee Router Per Mbps 300 Mbps $112,200 $11'7,200 $449
commitment Monthly 350 Mb`5 $'126,400 ` $'131;400 $433
.Note 8 Fee 4000b s: $140,550 $145,550 $422
600 Mbps $197,150 $202,150 $394 450 Mb"s $164,700" $159`700 $413
622 Mbps $202,800 $207,800 $391 500 Mbps $168,850- $173;850 $405
700 Mbps $225,450 $230,450 $390 550 Mbps $183,000 $188,000 $399�s
800 Mbps $253,750 $258,750 $389 600 Mb $197,150 $202,150 $394
1250 Mbps $405,000 $41.5,000 $388 622 Mbps, $202,800 $207,800 $391
1550 Mbps $500,000 $510,000 $387 700 Mbps- $225,450 ' ,$230,450 $390
1850 Mbps $595,000 $605,000 $386 800 Mbps
2150 Mbps $690,000 $700,000 $385 (ICB , $253,750 $258;750 $389
2450 Mb es $784,000 $794,000 N/A 900 Mbps
v.04.29.02
ICB $283,500 $290,588 $389
1000'Mbps
Table 22: Flexible Bandwidth Billing Option-Fast NCB $313,000 $320,825 N/A
Ethernet (ICB Onlyl v.04 29 02
The following discount will be applied Incremental Table g4: Class`Of�Se'rvice Option Tiered T-1,T-3 and
to the MIS & MIS w/Managed Router Usage Fee
pricing below for any current or future Discount: BurstabNe Service-_Monthly Service Fees(ICB Only)
Service Components You <N/A When You order the'Ciass Of Sei'lrace''Option in a burstable
may order: N/A configuration,`:then: each month. You will be billed as
Tiered MIS MIS with Incremental follows•(i);if Your method,of access is:a T-1 , You will be
B ndwidth Monthly Managed Usage Fee billed,-,at:1herate form full' (1.54; T-1 (ii) if Your
6! ;.imum Fee Router Per Mbps method.of,access is.A.T-3 You will*be_billed;at the rate for a
t,ommitment Monthly full T$ (45Mbps):
tote 8 Fee
10 Mbps $7,350 $8,350 $882
v 12.09.02 ps_mis_custom.rtf j CSM030214090650
AT&T PROPRIETARY
Page 9 of 14
'CSM030214090650
AT&T Managed Internet Service
Pricing Schedule
The following discount will be applied to the pricing in MIS+NCS Site
the table below for any current or future Service License Fee 5 $1.050
Components You may order: N/A MIS-.-NOS Tier 1
Speed MIS w/Managed Router Su or¢ $100
Monthly Service Fee v.04.29.02
1.5 Mbps $225
10 Mbps $825 Tabi'®28g MIS and MARO.Features.
15 Mbps $1,075 Installation.Fees(ICS Only) ,
20 Mbps $1,325 The following discount will be.applied to the table
25 Mbps $1,575 beioW Ior any current and future Service Components
30 Mbps $1,825 You ma ,order: 0%
35 Mbps $2,100 Feature - Installation Fee
List Price
40 Mbps $2,350
MIS&'•MIS.V►/Managed Router
45 Mbps $2,750 MIS+NCS Site, $2,500
va;08 2.8:02 Pre aration Fee'_+
v.04 29 02.
7-Able 25: Class Of Service Option-Flexible Bandwidth
13 ding Option-Monthly Service Fees(ICB Only) Table 29NTS Cross Connect Fee-(ICB Only)
Speed MIS w/Managed Router The following discount will be applied to the
Month) Service Fee table below for any current or future Service
Up to 2.0.Mbps $285 Com onents You may order: NIA
2.01 -3.0 Mbps $360 NTS Cross Connect Fee-MIS&
3.01 -4.0 Mbps ;;; $435 IMIS w/Mans ed.Aouter 1$250
4.01 -5.0 Mbps $510 v.04.29602•
5.01 -6.0 Mbps $575
6.01 -7.0 Mbps $640 Table 30:°MIPNS-MPLS PNT Feature
7.01 -8.0 Mbps $705
8.01 -9.0 Mbps $765 The following discount will be applied to the
9.01 to 10.0 Mbps $825 table,belovu for.,.arDj/current or future Service
Comp onents-Vou ma orcYer: :.N/A
10.01 to 15.0 Mbps $1,075 Speed., Monthly Service Fee
15.01 -20.0 Mbps $1,325 r��71S and
20.01 -25.0 Mbps $1,575 MIS Vv/Managed Router
25.01 -30.0 Mbps $1,825 $200- .
30.01 -35.0 Mbps $2,100 2 Mbpe thru 10 Mbps,... $1,000 for each speed
35.01 -40.0 Mbps $2,350 in 1 Nb s Increments increment
4.0.01 -45.0 Mbps $2,750 fS,Mb" s $1;000
vXA-,21'02 ,20 Mbps .$2,000
'$2,000
1`.Ible 26:Class Of Service Option-Installation Fees 30.Mb s .~ $2,000
(S L S Only) 35 Mb s: $2,000
40,Mbps $2,000
The following discount will be applied to the AS Mbps, $2,000
table below for any current or future Service GC-3 155 Mbps) $5,000
Components You may order: NIA OCA.2 622 Mb s $10,000
Class of Service for MIS with $1,000 OC-48 2.5 Cb s $20,000
IManaged Router Installation Fee;;
v.08.28.02:. . ........,.._.
v.04,29.02
Table 31:' MIPNS
Table 27: MIS+NCS Option(ICB Only)
N/A
The following discount will be applied to the IMIPNS.Monthly Service Fee .*` ICB
table below for any current or future Service
Components You may order: N/A Table 32 MultlCas4 MonthlyService'Fee
Feature Monthly Service Fee
MIS Only NIA
MIS+NCS Site
License Fee 3 $1,200 Multicast Monthly Service Fee ICB
v 12.09.02 ps mis custom.rtf C8MOv029.a090650
AT&T PROPRIETARY
Page 10 of 14
CSM030214090650
AT&T Managed Internet Servic®
Pricing Schedule
Managed Firewall-Hi $12,500 N/A
Table 33: MuitiCast Installation Availability/Load
Balancing
N/A Cluster of 2 FireWbIls
MultiCast Installation Fee ICB Additional Firewdlls in ' "-'$S 0,06r N/A
High.AvaiabilityCluster* additional
(above;cluster of 2, up to firewall
Section II-Managed Firewall Service Pricing-ICB la total of 5
v.04/29102.• '
Table A. Monthly Fees for Router and Server Based Table E ;'$erver Based Firewall Options: ICB
Firewalis
. (1)Monthly Service Charges
Option Monthly Service Service
F` Fee Component The following discount will.be-applied in the table
List Price Discount below fd :any.current and.:futur6 Service Components
Router Based $300 N/A You are`eli Ible`,to orden N/A.
Firewall Option Server Based Firewall options Monthly
Server Based $2,500 N/A Service
Firewall 0 Lion Fees
v.12/09/02 List Price
Triple homed Option (DMZ) $500
(Server,'-Based)
Table B-Installation Fees for Router and Server Double`Homed Option $0
Based Firewalis (Unprotected DMZ
URL Screening ebsense
Option Tele-Installation Discount To be (Managed Firewall URL $100.00
Fee-List Price Applied To The "Screentn 100.User
List Price r "Maiiaged'FirewalI VRL„ $350.00
Router Based $2500 N/A Screenln.' 500 User,r
Firewall Managed'Firewall URL $500.00
Server Based $5000 N/A ;,Apreenl!j 1000. ser.
Firewall Managed,Firewall URL $900.00
v.04/29/02 i-Screenln 3000.User_, Y r
Managed Firewall URL-,-.1. $1,250.00
::Screenin g 5000 User
TO.K.gyp .-Server Based High End Firewall-Monthly Support'.;For'Customer;Managed and $0
Provlded.Software.
T`�a following discount will be applied in the table below 100 Mb;Ethernet Support Managed $200.00
fv-,any current and future Service Components Firewall bGMb,Ethernet
You are eligible to order:N/A SupporE�or Customer;,Prolrided $50.00
Options Monthly Service Fees I Stron 7Authentication Server
List Price Managed Firewall-Support For $750.00
Hi Availability/Load $6250 Extranef
Balancing(Cluster of 2 Managed Firewall-Support For $0
Firewalis) Remote:User. lPN:;
Additional Firewalis in $2-,500 per additional Firewall-to„Firewall VPN=,(AT&T $500
High Availability firewall Mana ed`Firewall Locations
Cluster(Up to 5 total) Firewall•to.Firewail VPN (Customer $1000
v.04/29/02 Managed Firewall Location
Firew6II'Avallabilit Reporting; $500
Table D—Server Based High End Firewall- Managed;Firewall,=Support For. $500
Installation Har..idware-Encryption Acgaleratiori
v.04/20/,02 .
Option Installation Service
Fees Component (il)Installatlon Charges
List Price Discount
The foil owing discount wilt bp,:#pplIed.;In the table below
for any current.and,future Servlce;.Compgnents
You are ellglb161o�6rder..N/A
ps_mis_custom.rtf
,CSIVI03021�3090650
AT&T PROPRIETARY
Page 11 of 14
n;;41030214090650
AT&T Managed Internet Seric�
Pricing Schedule
{
Firewall Options Installation Fees Next,B'umhdss®a
List Price L4B ays/weeko 24.hours/day, $500.00
Triple Homed Option (DMZ) $0 usi ness Hours
Server Based v.04/29/02
Double Homed Option $200
(Unprotected DMZ
URL Screening ebsense Table-"H I FS--Cisco PIX®Option-
Managed Firewall URL $350.00 Monthly'Charges
Screening 100 User
Managed Firewall URL $350.00 Option Monthly- : Service
Screening 500 User service Fee Component
Managed Firewall URL $350.00 `List::i?rlce Discount
Screening 1000 User
Managed Firewall URL $350.00 Small Office $560.00 N/A
Screening 3000 User Medium Office $2,000.00 N/A
Managed Firewall URL $350.00 Medium Office_,.
Screening 5000 User Hi"h-AV6116billt � .$4"0,00.00 N/A
Support For Customer Managed $500.00 Large Office"
and Provided Software High Availabilt' " '" $71000:00 N/A'
1,00 Mb Ethernet Support - $200.00 Large Office'�High '
I!I
!ug ed Firewall 100Mb Ethernet Availabilit .;Cal 'E $7;500.00 N/A
_ ,upport For Customer Provided $250.00
a Extra Large High .
`-:ron Authentication Server Availal5illt";.OI $15,000:00 N/A
':kdnaged Firewall-Support for $500.00 v.08/28/02`•
Extranet
Managed Firewall-Support for $1000.00 Table I MFS Cisco•PIX®Option
Remote User VPN Installation Charges
Firewall to Firewall VPN-(AT&T $500
Managed Firewall Location) Option Installation Service
Firewall to Firewall VPN- $1000 Fees, Component
(Customer Managed Firewall LIst Price Discount
Location) Small' ffive $2,500.00-,., N/A
Firewall Availability Reporting $500 Medium Office $2,500.00 N/A
Managed Firewall-Support For $500 Medium_Office:'
Hardware Encryption Hi h.Availabilit w 1$4,500.00 . " N/A
Acceleration LaraeCffice, •;.,; ,
v.04129102 Hi h 4uallabilt $10,500.00. -N/A
Large Offlce:HIgh
Table F:Triple Homed Option-Router based Avaha[ flit GI E $11,000:00 N/A
The following discount will be applied in the table
Extra I Orge High-
below
for any current and future Service Components AvaIIa6iilt OI E> $1.8.500,,j00,--,. N/A
You are eligible to order: N/A v.08128102:,,
FT;tion Installation Fee Table J IFS Cisco PIX®Options
Homed Option $500 Monthly charges.
Optibrr ;,Monthly Service
Ti'ble G: On-Site Maintenance/Service Level Response Service.Fee Component
Time Options-Monthly Service Charges Cist'Price Discount
Virtuai Private
The following discount will be applied in the table Network O tion : $500.00 NIA
below for any current and future Service Components DMZ O tiom ' $700.00 N%A
You are eligible to order: N/A -
Maintenance/Service Level Monthly Service Extranet O tlon $700 00_:,; N/A
Response Time Charge* v.07/29102`
5 days/week,8 hours/day, Standard-available at
Next Business Day no additional charge Table`K: MFS=='Cisco PIX®Options``-
5 days/week,8 hours/day,4 $150.00 Installation Charges
Business Hours
7 days/week.8 hours/day $300.00 Option : ;,Installatlort Service
v 12.09.02 ps_mis_custom.rtf CSM030214990650
AT&T PROPRIETARY -
Page 12 of 14
CSM030214090650
AT&T Managed Internet Service
Pricing Schedule
Fees Component The following-discount will be applied. in the table
List Price Discount below for_�any`current and'future Service Components
Virtual Private You are ell'ibYe to order:N/A -
Network Option $500.00 N/A MIDS;Oppdn Installation Fee
URL Filtering List Price
Option 1 $1,000.00 N/A H Bundled with MFS-SB $3,000
DMZ Option $500.00 N/A Managed:lntrusion.petection
Extranet O Lion $500.00 N/A Service: MIDS 10 MB " •
V.07/29/02 Bundled With MFS-SB $3,000
Managed:Intrusion Detection
Section III - Managed Intrusion Detection Service Service MIDS 1OO MB
("MIDS")-ICB
v.04.99.02`
Table A : MIDS Standalone Option - Monthly Service Section IV:Additional Service Fees
Fees
'Fh0.z 4ailowing discount will be applied in the table Moving Fees
b'T.-°yw for any current and future Service Components
Y06 are eligible to order: N/A Re-installation of'an AT&T MIS Service Component at a
new location,$1,000 per location.. .:
r fflS Option Monthly Service Fee
List Price Re-installation'.,services performed outside of standard
Stand Alone Managed $2,700 operating`hours,(8:00 a.m. to 5:00 pm. Monday through
Intrusion Detection Service Friday):$50.0 per location.
MIDS 10 MB
Stand Alone Managed $3,200
Intrusion Detection Service Additional Charges: Additional=one time-charges may
MIDS 100 MB apply for.services a'nd support.ren.dered in excess of what
is provided ,in this Pricing,..Schedule. AT&T and the
Customer ;-will mutually agree" upon these charges
Table B: MIDS Standalone Option-Installation Fees (minimum $100) before any such services or support is
rendered...
The following discount will be applied in the table SERVICErhOTES:
below for any current and future Service Components
You are eligible to order: N/A 1. installation Charges are' a one-time charge due within
MIDS Option Installation Fee 30 days of the.Service Activation Date for each Service
List Price Component.
Stand Alone Managed $7,500 2. UC 3"and above.installation costs will be provided to
Intrusion Detection Service you on,.a case.`by case•basis Additional charges may
MIDS 10 MB apply for services•- or features`:not, "specified herein,
Stand Alone Managed $7,500 including iccation changes and professional services.
Irit-,losion Detection Service 3. The Loca'L:Access Installation means connection of the
(Yf,,,) 100 MB Your preriiise to`,the local access-loop: Install charges for
Local A 9049 Ao=t include special construction, special
v,04.29.02 build out costs,°:or:,any other costs.:incurred by AT&T in
connection•:!with:installation of the local access loop.
Table C: MIDS Bundled Option-Monthly Service Fees 4. Access,Facilities,.will be,priced on;an individual case
basis by,Your:AT&T Representative from Your location to
The following discount will be applied In the table the point where service availability- has been defined.
below for any current and future Service Components Unless.You purchase the MIS Local Access Combination,
You are eligible to order: N/A the Access Facilities are neither included nor billed under
MIDS Option Monthly Service Fee this Agreement ,,Service will..be available at all AT&T and
List Price ACCUNET Points of Presence,within the 48 contiguous
Bundled with MFS-SB $2,250 states ot!the United States, _Puerto.Rico, and the U. S.
Managed Intrusion Detection Virgin Islands:
Service MIDS 10 MB 5. The features--of the MIS Service and any of the
Bundled with MFS-SB $2,750 available options-are contained in the Service Guide.
6. With AT&T Burstable Service,iYou are able to burst to
Managed Intrusion Detection the full bandwidthof your Service at any time. The
Service MIDS 100 MB monthly charge for Your,.Service is':based,on sustained
v.04.29.02 usage and will be'charged at the rates contained in the
applicable,:.Burstable:,table for Your Service; however the
Table D: MIDS Bundled Option-Installation Fees minimum monthly rate You will be charged for Your
Bursfable,Service is based on'the lowest speed tier in the
v 12.09.02 ps_mis_custom.rtf CSM030214090650
AT&T PROPRIETARY
Page 13 of 14 y
CSM030214090650
AT&T Managed Internet Serv9ce
Pricing Schedule
B ratable- table for Your Service. AT&T will measure rate for the Managed Router Option: all of the other
u :ration at five minute intervals in each direction, leaving PVC ports will be•bIIIed at the standard;MiS,port rate.
af'_d entering the site. The level of utilization below which 12. For Custome'r,1s who,order•the Diversity Option, AT&T
ninety-five percent (95%) of the samples fall is the will makesreasonable efforts 4o..honor.specific Customer
sustained usage. Backbone,'Node,.location.,r"quests, subject to the various
7. The MARO Redundant Link Burstable Pricing (also capacity,constraints at each of the.Backbone Nodes.
known as Shadow Billing) contained in Tables 2 and 5 is 13. For,Customers who order•'the-NBFS•Service, You
only available to customers who order MARO Service for agree to-allow-AT&T,to interconnect your internal packet
the Redundant Link in a shadow configuration (i.e as a network to"AT&T via ordering such.Service.
dormant backup for the Primary Link),as this is detailed in 14. The Class of..:Service_.Option::is available only via
the Service Guide. In general, the 56K Redundant Link private line'.access-and only for speeds from T1 to T3,at a
Burstable Pricing is only applicable.to the Redundant Link fixed premium per port speed.:=Managed router service is
of Your MARO Service when it is used in a shadow also required.
configuration. Any usage of the Redundant Link above 15. IC13 L Available Only On.An Individual Case Basis.
56K will be charged at the rates contained in Tables 2 or 16.N/A=Not Available
5, as the case may be for Your Service. Please see the
Service Guide for details. v
8. If You order the Flexible Bandwidth Billing Option,Your
monthly charges are based on Your usage of the Service.
Each month, Your usage consists of the following two
components - (1) The Flexible Bandwidth Minimum
Commitment Level You select and (ii) any per Mbps
Incremental Usage Fees which You incur for Sustained
Usage above Your Flexible Bandwidth Commitment Level
in a given month. These charges are detailed in the
applicable Flexible Bandwidth Billing Option table you are "
orda.,ing from.AT&T will measure utilization at five minute
in;. .als in each direction, leaving and entering the site.
Tke level of utilization below which ninety-five percent
(El5%)of the samples fall is the Sustained Usage.
9. 'Options for the Managed Intrusion Detection Service
include Managed Firewall Service ("MFWS'). This Option
is available solely to MIS customers that lease their router
from AT&T. The selected Service Period should be
coterminous with the AT&T Managed Internet Service with
which the MFWS Service is installed.Title to and all rights
in any AT&T-provided software installed at Your facility
under this Addendum shall remains;with AT&T and no use
rights of any kind are granted to You. 4
10. MARO is available through the AT&T Point of -
Presence nearest to each MIS Customer location and
subsequently routed per AT&T's discretion. Any other
routing arrangement requested by the Customer shall
incur additional charges, which vary on a case by case
basis. MARO is available for both MIS and MIS with
Managed Router Customers.
11. The ATM Multiple PVC Option is available only for
Tiered fractional T-3 or OC-x MIS ports.This option is not
available in any burstable configuration. Also, for any
customers who order the MIS w/Managed Router Option,
the PVC which has the highest speed will be billed at the -
v 12.09.02 ps_mis_custom.rtf CSM030214690650
AT&T PROPRIETARY
Page 14 of 14
AT&T SA Reference No.
AT&T MA Reference No.
AT&T Managed Internet:Service
T-1 Local Access Promotional Addendum
Customer Name('Customer", You or"Your") Customer Address
City of Fort Worth 9000 Throckmorton _
Fort Worth,*X 7616
817-392-6863
AT&T provides an AT&T Managed Internet Service Component.("MIS" or "Service! to You under Your AT&T
Attachment for Internet Transport Services, or Your AT&T Attachment'for VPN Tunneling Services, which is part
of Your Agreement. This Addendum amends and supplements.the Attachment to.implement Your order for
pi ,,uses of the promotion detailed herein, which shall be known as the"T-1.Local Access Promotion". Therefore,
e>;cept as this Promotional Addendum expressly provides, Your Attachment;is,in,effect according to its terms and
conditions, including without limitation the applicability of any other fees',and.charges specified therein.
This Addendum is effective when signed by You and accepted in writing by AT&T.
Capitalized terms not defined in this Addendum are defined in the Agreement;the Attachment,or the Service
Description or Service Guide referenced in the Attachment.
I. Definitions-
"Local Access Loop" refers to the local loop supplied from the near &T:,MIS POP to Your location,where the
distance between the nearest AT&T MIS POP and Your location is not greater than 30 miles, and where such
Local Access Loop is located within the 48 Continental United States;,
"T-1 Local Access Promotional Sales Order' refers to a Sales Order for an' MIS Service Component which
satisfies the following criteria:
(a) the Sales Order is placed within the promotional period Octo6er�31,2002 to October31,
2003; and
(b) the Sales Order includes a Local Access Loop ordered in conjunction with a T-1 MIS Port;
and
(c) the Sales Order is for an Initial Service Period of not less t6an'twelve,(.12) months.
'I T:-'' MIS Port" refers to the fixed MIS bandwidth portion provided b :AT&T'facilities within:the continental United
,;Les for a full tiered T-1 (1.54 Mbps) MIS Internet Access Connection,or a-128 Kbps, 256 Kbps of 384 Kbps,
5`2 Kbps, or 768 Kbps fractional T-1 MIS Internet Access Connection:` .
H. Promotion.
With respect to T-1 Local Access Promotional Sales Orders placed`by:You under this Addendum,,You are entitled
to the following:
a) You are entitled to ordertocal Access Loops at a charge of$265 per T-1.MIS Port (which
price shall include charges for installation,AC,ACF, and M24/M28, if applicable),when
each such Local Access Loop is ordered within the 48 Continental United State's and only
for such Local Access Loops whose local channel length of.-haul to the nearest A.T&T T 71
MIS Port does not exceed 30 miles.
III. Promotional Restrictions
Your initial bill for MIS may include other non-recurring charges and or charges for optional features. None of
these charges are subject to the T-1 Local Access Promotion.
This T-1 Local Access Promotion may not be combined with any`other"AT&T promotions.
The T-1 Local Access Promotion may be used to order multiple T-1 MIS Ports used in an`NxT1 configuration, or
primary and/or redundant T-1 MIS Ports used in a MARO configuration,`as such configurations are more fully
detailed in the Service Guide.
prumomis_t1 la.doc CSfVI030214090650
V,`1.4.02 2
AT&T PROPRIETARY""-
Page 1 of 2
AT&T SA Reference No.
AT&T MA Reference i4Ao��1�„"
AT&T Managed Internet Service
T-1 Local Access Promotional Addendum
The T-1 Local Access Promotion,may NOT be used to order T-1 MIS`Ports used in a,SINA'configuration, as such
configuration is more fully detail.ed in the Service Guide.
This Promotional Addendum supplements Your Service Attachment. Except as this Promotional Addendum
expressly provides,the Service Attachment continues in effect according to its terms, including,without limitation,
the applicability of the other fees and charges specified in the ServiceAttachment.
This promotional offer expires October 31,2003.Any Addendums received by AT&T after tfis date shall not be
executed and may be returned to You or discarded, at AT&T's option.
THE SERVICE WILL NOT BE ACTIVATED, AND BILLING WILL NOT BEGIN,UNTIL AT&T
COMPLETES A CURRENT CHECK OF YOUR CREDIT. YOUR SIGNATURE BELOW
ACKNOWLEDGES THAT YOU HAVE READ AND UNDERSTAND-EACH 4 OF THE TERMS
AND CONDITIONS OF THIS AGREEMENT AND AGREE TO BE'BOUND BY THEM
4;USTOMER° it of Fort Worth AT&T CORP
By: BY'__
Authorized Si ture) (Authorized Signatu )
Terrance McDonald .
(Typed or Printed Name) (Typed P inte Name)
n alres enter Vice President
(Title) (Title)
(Date)
(Date)
AP ROVED �OAN�DLEIG%M n
03
aty Att Va e
promo mis tila.doe CSM030214090650
v.11.13.02
AT&T PROPRIETARY '
Page 2 of 2
City of Fort Worth, Texas
Mayor and Council Communication
DATE REFERENCE NUMBER LOG NAME PAGE
2/25/03 **P-9761 0003-0046 1 of 2
SUBJECT PURCHASE AGREEMENT TO UPGRADE INTERNET SERVICES FROM AT&T FOR
THE INFORMATION TECHNOLOGY SOLUTIONS DEPARTMENT
RECOMMENDATION:
It is recommended that the City Council:
1. Authorize a purchase agreement for an Internet services upgrade from AT&T for the Information
Technology Solutions Department (IT Solutions) using the State of Texas catalogue purchasing
procedures; and
2. Authorize this two-year agreement to begin February 25, 2003, and expire February 24, 2005, with
options to renew for two additional one-year periods.
DISCUSSION:
IT Solutions provides Internet services to the City's network users. These services currently include
Internet browsing, E-mail, file transfer and the presence of the City's web site on the Internet. The
connection is like a pipeline and, if narrow, it restricts the information flow through the connection. This
adversely impacts the customer's ability to access Internet-based applications.
The existing pipeline is currently averaging over 80% of capacity, and the growth in the number of file
transfers by the Geographic Information System, and a proposed Electronic Commerce (E-Billing)
billing program by the Water Department means that the current Internet connection. is not adequate.
Previously, on January 29, 2002 (M&C P-9541), the City Council authorized the City's* Internet
connection to have additional bandwidth and redundancy. The agreement was for the use of
connection lines designated as T1 lines. With the proposed additional usage, it is necessary that the
City move to a larger "pipeline" and use a service with connection lines called a Tiered T3 Internet
Access Carrier Bank.
The IT Solutions, Communications Division, received three quotes.from Qualified Information Systems
Vendors. (QISV) for a Tiered T3 Internet Access Carrier Bank. Staff evaluated the three quotes and
believes that AT&T can provide service that will be flexible and redundant and at lowest cost to the City.
The quotes provided by the vendors are at three levels of capacity. Initially, the.lowest capacity will.be
purchased. IT Solutions staff will monitor usage regularly. If capacity utilization increases beyond the
initial level, the next highest capacity level will be acquired. Upgrading the Internet connection will also
require several hardware upgrades that will be purchased through the normal cooperative purchasing
process as authorized by the City Council on October 9, 2001 (M&C P-9471, and amendments).
AT&T will provide both the monthly service and installation of the hardware upgrades. The quotes for
estimated monthly service costs based on usage and the installation of the hardware are as follows:
City of Fort Worth, Texas.
Mayor and Council Communication
JATE REFERENCE NUMBER LOG NAME PAGE
2/25/03 **P-9761 0003-0046 2 of 2
SUBJECT PURCHASE AGREEMENT TO UPGRADE INTERNET SERVICES FROM AT&T FOR
THE INFORMATION TECHNOLOGY SOLUTIONS DEPARTMENT
Estimated Monthly Cost Based on Usage
Vendor T3 6MEG T3(10-12MEG) T3(45MEG) Install Hardware
AT&T $5,697 $ 6,837 $14,314 $3,250
Verizon $6,224 $ 8,534 $20,811 $5,000
WorldCom $6,550 $11,350 $31,000 $7,028
AT&T is designated as a QISV vendor by the State of Texas. Under Section 271.083 of the Texas
Local Government Code, a local government satisfies otherwise applicable bidding requirements when
it makes a purchase through the State of Texas General Service Commission catalogue purchasing
procedure as established by Section 2157.061 of the Texas Local Government Code. The City will
comply with that procedure for the purchase agreement under this Mayor and Council Communication.
M/WBE - A waiver of the goal for M/WBE subcontracting requirements was requested by the
Purchasing Division and approved by the M/WBE Office because the purchase of goods or services is
from sources where subcontracting or supplier opportunities are negligible.
RENEWAL OPTIONS - This agreement may be renewed for up to two successive one-year terms.at
the City's option. This action does not require specific City Council approval provided that the City
Council has appropriated sufficient funds to satisfy the City's obligations during the renewal term.
FISCAL INFORMATION/CERTIFICATION:
The Finance Director certifies that funds are available in the current operating budget, as appropriated,
of the Information Systems Fund.
CB:k
BQN/03-0046/MLL
Submitted for City Manager's FUND ACCOUNT CENTER AMOUNT CITY SECRETARY
Office by: (to)
Charles Boswell 6183
Originating Department Bead:
Jim Keyes 8517 (from) APPROVED 2/25/03
Dave Miller 8450
\dditional Information Contact:
.obert Combs 8357
Dave Miller 8450