HomeMy WebLinkAboutContract 42451 CITY SECRETARY
CONTRACT N#. L4 o.Lk 5
For Department Use onl
STATE OF TEXAS §
COUNTY OF TRAVIS §
Motor Vehicle Inquiry (MVI) Service contract
for Accessing Texas Motor Vehicle Records
THIS CONTRACT, is made by and between the State of Texas, actin g Y g b and through the
Texas Department of Motor Vehicles, hereinafter called the "State," and
City of Fort Worth, Transportation & Public Works, Parking Division
f
hereinafter called the "Purchaser."
W I T N E S S ET
WHEREAS, Texas Transportation code, Chapter 502, establishes that the State is
responsible for administering and retaining Texas motor vehicle title and registration
records (MVRs); and
WHEREAS, this contract is made in accordance with the p rovisions of Texas
Transportation code, Section 502.008; and
WHEREAS, the State is authorized by Title 43, Texas Administrative code, Section 3.14
to enter into written service agreements with individuals, businesses, and g overnmental
agencies to provide electronic-access to vehicle title and registration information; and
WHEREAS, the Purchaser requests from the State authority to access the Vehicle Title
and Registration (VTR) database in order to obtain information from MVRs by remote
electronic access through the Internet, via a secure website; and
WHEREAS, the Driver's Privacy Protection Act (18 U.S.C. 2721) authorizes the
department to disclose personal information contained in the department motor vehicle
records only in accordance with that Act; and
WHEREAS, the State will provide remote electronic access to the Purchaser P rovided the
Purchaser agrees to the terms and conditions of this contract; and
WHEREAS, the commission, by Minute Order 1 05912, dated August 29, 1998 adopted ted
Title 43, Texas Administrative code, chapter 3, establishing
the costs the State may
assess a Purchaser for remote electronic access to the VTR database;
OFFICIAL RECORD
CITY SECRETARY
9T. WORTH, TX _T 1
l
Page 1 of 6
MVI:9100
AGREEMENT
NOVA, THEREFORE, in consideration of the mutual covenants and agreements
herein contained,the parties do hereby agree as follows.
The State shall provide the Purchaser remote electronic access through th
secure website to the Vehicle � g e Internet, via a
e cle Title and Registration (VTR) database, under the following
g
I. INFORMATION AVAILABLE
The State will make available, in accordance with the federal Driver's
Privacy Protection Act X18 U.S.C. §2721} attached as Attachm ent � ,t information contained
in the MVRs and the VTR
database.
2. CERTIFICATION OF USE
Effective December 1, 2000, the State will release information contained in the M
database only f the Purchaser VR s and VTR
Y certifies its intended use of the information in Attachment "A" to this
contract. Certified intended uses include only those uses for which the Purchaser itself will actually
employ the information; certified intended uses do not include uses that are speculative e or that will be engaged in by p ersons acquiring the i nformation from the Purchaser.
3. RESTRICTIONS
A. The Purchaser may use information obtained from MVRs and the VTR database only in
accordance with 18 U.S.C. §2721 and only for the use or uses certified to in Attachment "A,"
B. The Purchaser shall access the MVRs by license plate number, vehicle identification
title or document number, or validation sticker number.
ton number,
.
C. The Purchaser shall not provide motor vehicle registration information to anyone i
a telephone inquiry b license late number Y n response to
Y p (REG), in accordance with Transportation Code,
§502.008.
D. Resale and redisclosure: A purchaser obtaining privacy protected personal information, as
defined in 18 U.S.C. §2725, may only resell or redisclose the privacy protected
information fora permitted use p Y p ted personal
p e authorized by law and must maintain records of any entity or
person that received the information and the permitted use for which it was obtained.
records must be maintained fora period These
p od of not less than five (5} years and must be made
available to the State for inspection, upon request.
Any person or entity obtaining privacy protected information from the Purchaser,
i full with t , directly or
indirectly, must comply Y y he provisions of the federal Driver's Privacy Protection Act
(18 U.S.C. §2721). Any violation of the above federal law b or entity h Y a person acquiring
privacy protected information from
the Purchaser, directly or indirectly, will be considered a
breach of this contract by the Purchaser.
The Purchaser shall immediately inform the State if privacy p rotected personal information
provided to the Purchaser is disclosed in violation of the federal Driver's Privacy r
anon applies Y otection Act
�18 U.S.C. §2721}. This obli
g pp es whether the disclosure was by the Purchaser or by a
person or entity that acquired privacy protected information from the Purchaser, directs or
indirectly. Y
OFFICIAL RE CORD
r �
CITY SECRETARY
i Page 2 of 6
T. WORT N 4 TX Mvr:s►oo
s
4. TERM of CONTRACT
This contract becomes effective upon agreement and execution b both parties.
subject to a continuous annual renewal P The contract +s
ewal if all parties are in agreement.
The State reserves the right to amend any of the provisions of the contract or to waive any violations of
this contract by the Purchaser.
5. ADDITIONAL LOCATIONSMSER IDS
This Motor Vehicle Inquiry Service contract is for one business location and m
applicable. If additional business multiple User l Ds, +f
ss locat+ons are necessary, a separate contract shall be required for
each location.
q
Each person who, by virtue of this agreement, is to be allowed access to MVRs from
location must be assigned a unique User this business
9 q e I D to be used only by that person. Prior to issuance of an
User l Cis by the State, a properly executed Request for External A Y
Access to TxDMV Information
Systems, attached as Attachment B, and Information Security Compliance Agreement,� P g Bement, attached as
Attachment
C, must be submitted for each person who is to have access to MVRs.
6. SERVICE HOURS AND INFORMATION
A. The service hours for access of MVRs are 24 hours per day,, 7 days per week
of downtime necessary or routine Y Y P , with the exception
ry tine system maintenance or due to unforeseen or unexpected
system downtime.
B. Technical assistance regarding the MVR information provided or User ID/Password
o d Admin+strat+on
inquiries may be obtained by contacting the VTR, Technology Support Branch 5
PP at � 1 2) 455-7727
ext 1 (Monday through Friday, 8:50 AM--5:00 PM).
C. Information regarding billings or payments for your account may Department of Motor V Y be obtained by contacting the
Texas De
P Vehicles, at (512} 465-7727 ext 2 (Monday through Friday, 8:00 AM --
5.60 PM).
D. Customers with questions or complaints concerning personal solicitation or
should be referred to the Vehicle Titles and Registration privacy concerns
Division, Call Center, at (512) 465-
7
611 (Monday through Friday, 8:00 AM to 5:00 PM).
7. DEPOSIT.
A deposit of at least $200.00 must be maintained in a non-interest bearing
initial deposit is to cover estimated service us � es cow account. This
e. Such escrow account will be established by the
State prior to the assignment of User IN which allow access to MVRs. Payment
shall be made b check or warrant Y ent of the deposit
Y , payable to the "Texas Department of Motor Vehicles" and is
due upon execution of this contract. The minimum balance in the escrow account
depending on established monthly usage b the Purchaser. T may increase,
9 Y he Purchaser may deposit additional
funds into the escrow account in excess of the stated minimum balance.a When it becomes
necessary to increase the Porch
aser's escrow account minimum balance, as determined by the
State, the Purchaser agrees to pay the sum in increments of $200.00. This additional
payable within fifteen 15 days from d+t+anal funding +s
} y om receipt of the State's notification.
OFFICIAL RECORD
CITY SECRETARY
Page 3 of 6 FT., WORTH, TX
8. BASE CHARGE:
A monthly base charge of 23.00 plus .12 Der vehicle in ui will be
assessed, as provided for
in Title 43, Texas Administrative
Code, Chapter 3. These charges may be prepaid and credited to
the non-interest bearing escrow account at the request of the Purchaser. Service charges will be
deducted from the escrow account until the balance of that account reach
balance for the Purchaser, as de es the minimum required
determined by the State and provided herein.
9. PAYMENT
The total amount is due monthly on or before the due dates specified in
advance or overpayments will � the State s invoice. Any
rp Y be credited to the account and applied to the next billing tatement. An
payment schedule must comply with these provisions.
g Y
P
Payment should be made to the following address:
Texas Department of Motor Vehicles
Vehicle Titles and Registration Division
PO Box 12098
Austin, Texas 78711-2098
10. DELINQUENT ACCOUNT:
The Purchasers account becomes delinquent and sub ec#to termination if the t
received on or before the due d total amount due �s not
date specified in the State's invoice or if payment is returned due to
insufficient funds. If a Purchasers account is terminated due to delinquency,
past due a q cY: the balance of the
$200.00 deposit, Less the
p amounts will be refunded. Re-establishing service for a delinquent
account will require execution of a new contract, a $200 deposit and a non-refundable
of$50.00.
processing fee
11. CHANGE OF STATUS
Terminatioa by . The Purchaser may terminate this contract in writin g at any time.
AWtomajic T r 'n This contract will automatically terminate if the P
conduct business if the Purchaser Purchaser ceases to
haser substantially changes the nature of its business if the
Purchaser sells its business, if there is a significant change in the ownershi r
the Purchaser dies. The Pur , p of the Purchaser, or �f
chaser, its successor in interest, or its personal representative will
immediately notify the State in writing of any change in status that would implicate p a#e this paragraph.
f Termination. If the contract is terminated under this section the State will
IDs associated with the Purchaser's account cancel all User
# and refund any unused portion of the non-interest
bearing escrow account, minus any outstanding balance due the State.
successor in interest will be eligible The Purchasers
g #o apply for and execute a new contract.
12. CANCELLATION OF USER ID:
In the event any User ID assigned to the Purchaser's account b the State is no I
reason, including, but not limited to #e Y longer needed for any
termination, death, or separation from the Purchaser's business of
the person to whom the User ID was assigned, the Purchaser shall immediately
writing, orb submitting Attachment notify the State �n
Y 9 en# B, of the cancellation of the User ID. Upon receipt, the State will
cancel the User ID.
s
OFFICIAL PECaRD
CITY SECR
ETgRY
Page 4 of fi FT, WORTHf TX I
MV1:9/00
k 0
13. TERMINATION OR DEFAULT
Jermi=on by The State may terminate this contract in writing at any time for any reason.
Tormingtign fgr Cau§e. Without limiting the foregoing, the State may immediately terminate this
contract, without notice, for any violation of the terms of this contract or for an violation of an
state or federal law relating o the information Y Y
9 provided by the State under this contract.
Effect of . If the contract is terminated under this section, the State will cancel all User
IDs associated with the Purchaser's account, and refund any unused portion of the non-interest
bearing escrow account, minus any outstanding balance due the State.
14. COMPLIANCE WITH LAWS
The Purchaser shall comply with all applicable Federal, State, and local laws, statutes codes
ordinances, rules, and regulations, and with the orders and decrees of any count, or administrative
bodies, or tribunals in any matter affecting the performance of this contract. B signing this agreement,
the Purchaser certifies that he or she g g g '
e will comply with the provisions of the federal Driver's Privacy
Protection Act (18 U.S.C. §2721), including, but not limited to, limiting usage to the permissible uses
under the Act.
15. AMENDMENTS
Any changes in the terms and conditions of this contract must be enacted b a written amendment
executed by all parties to this contract.
Y ,
16. LIMITATION of LIABILITY
The Purchaser shall save harmless the State from any liability which may arise from the Purchaser's
remote electronic access to the VTR database, and the State makes no representation or warranty as
to use, result or accuracy f data a contained herein.
17. PRIOR CONTRACTS SUPERSEDED
This contract constitutes the sole and only agreement of the parties hereto and supersedes any prior
understandings and/or written agreements between the State and the Purchaser
respecting the
subject matter described herein.
18. SIGNATORY AUTHORITY
The undersigned for the Purchaser represents and warrants that he/she is an officer of the
organization for which he/she has executed this contract and that he/she has the full and complete
authority to enter into this contract on behalf of the Purchaser. p
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TIC
Page 5 of 6
Wiwi:9/00
2
IN TESTIMONY HEREOF, the parties to this contract have caused these resents to be ex ecuted
in duplicate counterparts,
P
City of Fort Worth, Transportation & Public Works, Parking Division
THE PURCHASER
BY: Attested by*
Assistant y
s Manager
Name and Title 1000 Throckmor tan St Marty Handrix
}
f- 4
Address
SJ
r 8 •;5
Fort Worth, TX 76102 G _
0
City,State,and Zip Code
Date A P R�
A S OR 0 GALL G .
} Sole Proprietorship . � - `
Social Security Number*or Employer I.D.Number DrYNtrTRNEY
� } Partnership
Employer I.D.Number or Tax Number'
} Corporation
Employer 1.D.Number or Tax Number'
* Note: For record keeping purposes, your Social Security Number, Employer I.D. or Tax
,
Number is requested. However, you are not required by law to rovide this
Y
information and may do so voluntaril . p
THE STATE of TEXAS
Executed for the Executive Director and approved for the Texas Transportation Commission for the
purpose and effect of activating and/or carrying out the orders, and established policies or work
programs heretofore approved and authorized by the Texas Transportation Commission.
BY:
� k igna
�- r� r V)
1 i
Executive Director Texas e a ment of Motor Vehicles
Name and Title
D to {
r /
a
1
* * * PLEASE KEEP A COPY OF THIS CONTRACT
OFFICIAL RECORD
Page 6 of 6 ` CITY SECRETARY
s
MVl FT.
WORTH,H TX :s�oo
ATTACHMENT A
CERTIFICATION OF USE
NOTE: Effective December 1,2000,the State will release information contained in the MVR's and the VTR database only if
the Purchaser certifies its intended uses of the information in Attachment"A"to this contract. Certified intended uses
include only those uses for which the Purchaser itself will actually employ the information. Certified intended uses do
not include uses that are speculative or that will be engaged in by persons acquiring the information from the
Purchaser.
PLEASE IN (DO NOT CHECK Y)THE INTENDED USE(S) FOR WHICH REMOTE ELECTRONIC
ACCESS TO THE VTR DATABASE IS REQUESTED:
PERMITTED USES:
(1) A. For use in connection with any matter of:
(1) motor vehicle or motor vehicle operator safety;
,. (2) motor vehicle theft;
(3) motor vehicle emissions;
(4) motor vehicle product alterations, recalls, or advisories;
(5) performance monitoring of motor vehicles or motor vehicle dealers by a motor vehicle
manufacturer; or
(6) removal of non-owner records from the original owner records of a motor vehicle manufacturer to
carry out the purposes of:
(a) the Automobile Information Disclosure Act, 15 U.S.C. Section 1231 et seq.;
(b) 49 U.S.C. Chapters 301, 305, 323, 325, 327, 329, and 331;
(c) the Anti Car Theft Act of 1992, 18 U.S.C. Sections 553, 981, 982, 2119, 2312, 2313, and
2322, 19 U.S.C. Sections 1646b and 1646c, and 42 U.S.C. Section 3750a et seq., all as
amended;
(d) the Clean Air Act, 42 U.S.C. Section 7401 et seq., as amended; and
(e) any other statute or regulation enacted or adopted under or in relation to a law included in
Paragraphs (a)-(d).
B. Use will be strictly limited to use by:
(1) a government agency, including any court or law enforcement agency, in carrying out its
functions, or
(2) a private person or entity acting on behalf of a government agency in carrying out the functions of
the agency.
(11) A. Use in connection with a matter of:
(1) motor vehicle or motor vehicle operator safety;
(2) motor vehicle theft;
(3) motor vehicle product alterations, recalls, or advisories;
(4) performance monitoring of motor vehicles, motor vehicle parts, or motor vehicle dealers;
(5) motor vehicle market research activities, including survey research; or
(6) removal of non-owner records from the original owner records of motor vehicle manufacturers;
B. Use in the normal course of business by a legitimate business or an agent, employee, or contractor of
the business, but only:
(1) to verify the accuracy of personal information submitted by the individual to the business or an
agent, employee, or contractor of the business; and
(2) if the information as submitted is not correct or is no longer correct, to obtain the correct
information, for the sole purpose of preventing fraud by, pursuing a legal remedy against, or
recovering on a debt or security interest against the individual;
Cam-Use in conjunction:
With a civil, criminal, administrative, or arbitral proceedin in an court or government 9 Y 9 e t agency or
before any self-regulatory body, including service of process, investigation in anticipation of litigation,
Y
execution or enforcement of a judgment or order, or under an order of an court; g
D. Use in:
Research or in producing statistical reports, but only if the personal information is not published,
redisclosed, or used to contact any individual;
Attachment A OFFICIAL RECORD
Page 1 of 2 CITY M �9/00
SECRETARY
FT, 'WORTHY TX
E. Use by:
An insurer or insurance support organization, or by a self-insured entity, or an agent, employee, or
contractor of the entity, in connection with claims Investigation activities, antifraud activities, rating, or
underwriting;
F. Use in:
providing notice to an owner of a towed or impounded vehicle;
C. Use by:
A licensed private investigator agency or licensed security service for a purpose permitted under this
section,
H. Use by:
An employer or an agent or insurer of the employer to obtain or verify information relating to a holder
of a commercial driver's license that is required under 49 U.S.C. Chapter 313•
1. Use in:
Connection with the operation of a private toll transportation facility;
J. Use for:
Any other purpose soecifically authorized by law that relates to the operation of a motor vehicle or to
public safety. Please cite the specific law:
CERTIFICATION
the Purchaser, do hereby certify that the
intended use of the VTR database information is requested for the permitted use(s)initialed
above.
City of Fort Worth, Transportation & Public Works, Parking Division
E PURCHASER)
BY:
ern ature
q�s�-stant city
and r
(Name and Title)
.910911
(Date) f I'y C
of r1c;1;4L
RECORD
RETARy
'Cl ITY C Vr.
T
Attachment A
Page 2 of 2 MVI 9/00
. f
J1,
kpat-tnient qf Motor Vc_h.ictes
The Texas Department of Motor Vehicles, Vehicle Titles and Registration Division (TxDMV), allows
individuals or companies to establish a motor vehicle inquiry account that allows for remote electronic
access, through the Internet via a secure website, to motor vehicle title and registration (VTR) records
under certain conditions. To establish a Motor Vehicle Inquiry Account, the purchaser must enter into
a written service agreement with the department, in accordance with the provisions of Transportation
Code, Section 502.008. Additionally, the federal Driver's Privacy Protection Act (18 U.S.C. §2721)
was enacted which governs the release and use of personal data contained in the VTR database,
and provides for civil and criminal penalties for non-compliance with the law. The enclosed Motor
Vehicle Inquiry Service Contract for Accessing Texas Motor Vehicle Records addresses the
provisions of this law.
The VTR database contains important, secure personal data concerning vehicle owners that is
privacy protected by law and must be treated in a confidential manner. Only requestors who certify
the intended use of the information is for one or more of the permitted uses listed in Attachment "A" of
the service contract may have access to the privacy protected personal information contained in the
VTR database. The service contract outlines the conditions under which TxDMV may provide the
access to the VTR database via the Internet and stipulates restrictions regarding the use of the
privacy protected personal information obtained by virtue of the agreement, either directly or
indirectly.
The restrictions apply to all contracted users and any third parties that may obtain VTR record
information from the contractor, either directly or indirectly. Each contractor must comply with the
provisions of the federal Driver's Privacy Protection Act. Penalties for violating the restrictions
specified in the contract may result in immediate termination of the contract.
The attached Motor Vehicle Inquiry Service Contract for Accessing Texas Motor Vehicle Records is
for one business location and multiple User Identification Codes (User ID), if applicable. Each
individual who is to have access under this contract must be assigned a unique User ID only for their
use. If additional business locations are necessary, a separate contract shall be required for each
location,
To establish a Motor Vehicle Inquiry Account, the following documents must be completed and
returned:
1. The signed contract;
2. Attachment "A" to the contract(Certification of Use);
3. A properly executed Request for External Access to TxDMV Information Systems, (Attachment
E),
4. A properly executed Information Security Compliance Agreement (Attachment C) for EACH
USER who will be allowed access by virtue of this contract; and
5. An Account Information attachment, which includes the following information:
a) The billing address to which the monthly statement is to be mailed and the name of the
person in charge of billing. If this address changes, please notify us promptly. If your
statement is returned to us because of an incorrect address, it could result in an
interruption in your service;
b) The mailing address and name of the person to which the instructions and User IDs are to
be mailed;
1 ; y•3"fi f ;ii 1 L .i t i is * rL7, yt•;t .L r3 r * r: }'A■
0��
+ r
Tiexas 1kp4,,irwietit of Motor Vi�A,tictcs
c) The name and business telephone number of the office manager of the contractor's user
location; and
d) The names of each authorized user for which a User ID is requested.
Upon proper completion and execution of all requested items, return the original service contract,
Account Information attachment, Certification of Use (Attachment A), a Request for External Access
to TxDMV Information Systems (Attachment B) for each user, and Information security Compliance
Agreement, Attachment C, to:
Texas Department of Motor Vehicles
Vehicle Titles and Registration Division
P.C. Box 5020
Austin, Texas 78763-5020
Upon receipt of the completed contract and required attachments, VTR will return an information
packet, which includes the Internet system requirements, general account information and User IDs
for the individuals fisted on the Motor Vehicle Inquiry Account Information attachment. If you need
further information, please contact the Technology Support Branch at (512)465-7727 ext 1.
Sincerely,
Ed Serna, Executive Director
Texas Department of Motor Vehicles
Attachment
f f
Instructions for commercial Account Contract
The Commercial Account Contract contains several forms that must be completed and
signed by all parties requesting access to our system. Copies or faxes of these
documents will not be accepted by TxDMV. All forms must contain original signatures
and be returned to us before access to the system will be granted. Following is the list
of forms required to be completed in order to access the MVlnet System.
1. The Motor Vehicle Inquiry Account Information Form
a. Account Name— Name of business
b. Billing Address -Address where invoice will be sent
c. Mailing Address - Physical address of business (may be same
as billing address)
d. Business Telephone Number- Telephone number at business
location
e. E-Mail Address —Security Administrator's e-mail address at
place of business
f. Security Administrator(Primary and Secondary)
Each MVlnet customer account is required to have a Primary
Security Administrator and a Secondary Security Administrator.
The Security Administrators' are TxDMV'S points of contact for
your company and are responsible for the following:
1. Maintaining the company's MVlnet account: Including
the addition and deletion of users.
2. Training Users: This includes familiarizing users with the
website, educating users on proper security awareness
and violations, and on how to change their passwords.
3. Communicating with TxDMV.
g. Account Modifications - NIA
h. Type of Business- Select the type that applies to your
business.
L Authorized Users-- Listing of all individuals who will be-
accessing the website. There must be at least two (2) names
listed.
II. Page I of 6-The purchaser is the name of your company
III. In Testimony Hereof- Page 6 of 6— Fill in the top half of the page
with:
a. Purchaser-- Name of company
b. Signature --- Signature of person who signed the contract. This
individual also has to sign Attachment A.
c. Address (City, State, and Zip)-- Physical location of business
d. Date -- Date contract is signed
e. Sole Proprietorship, Partnership, and Corporation - This
information is not required by TxDMV, but is recommended.
f. Do Not Sign Under The State of Texas, this section is for
TxDMV Use only.
I f'
IV. Attachment A - certification of Use
a. Please read the entire attachment and initial all of the permitted
uses that best describe your business need.
b. Initial beside (do not check) the permitted uses).
c. Sign at the bottom of page two (2). This from must be initialed
and signed by the same individual who signed the contract.
V. Attachment B - Request for External Access
a. Requesting Agency/Organization -- Name of business
b. Date--The current date
c. Account plumber/User ID— Leave this section blank (TxDMV will
fill this information in when we receive the forms back from you).
d. Please check one— Check what type of action you are
requesting (Add, change, or Delete)
e. Employee Name-- Enter last name, first name and middle initial.
f. Employee Signature -This section is where the employee signs.
Note a signature is not required if requesting a deletion.
g. Approved by Security Administrator--This section must be
signed by the Security Administrator.
VI. Attachment C— Information Security compliance Agreement
a. Texas Penal Code, TxDMV Policy Statement, The Information
Security Manual— Leave Blank
b. Signature—This section is for the employee's Signature.*
c. Printed Name--This section is for the employee's printed name.
d. Signature of Witness--This section is for the signature of a
witness.
e. Date-- Date signed.
*The individual signing the employee signature line must be different
from the individual who signs the witness signature line.
After the above forms are completed and signed, please mail them along with the entire
contract and the $200.00 Escrow Deposit to the address listed below:
Texas Department of Motor Vehicles
Vehicle Titles and Registration Division
P.O. Box 5020
Austin, TX 78763--5020
In order to prevent a possible delay in the contract's processing, please contact our
MVInet Helpdesk line at(512) 465-7727, and press option number 1. A helpdesk
representative will assist you in verifying that all forms are completed properly and will
answer any questions that you may have at that time.
?o f
A.',,., Tex Ici)� xt�� nt Mcrz �,ts
HELPING TEXANS GO,HELPING TEXAS GI~tOW.
The Texas Department of Motor Vehicles, Vehicle Titles and Registration Division (TxDMV), allows
individuals or companies to establish a motor vehicle inquiry account that allows for remote electronic
access, through the Internet via a secure website, to motor vehicle title and registration (VTR) records
under certain conditions. To establish a Motor Vehicle Inquiry Account, the purchaser must enter into
a written service agreement with the department, in accordance with the provisions of Transportation
Code, section 502.008. Additionally, the federal Driver's Privacy Protection Act (18 U.S.C. §2721)
was enacted which governs the release and use of personal data contained in the VTR database,
and provides for civil and criminal penalties for non-compliance with the law. The enclosed Motor
Vehicle Inquiry service contract for Accessing Texas Motor Vehicle Records addresses the
provisions of this law.
The VTR database contains important, secure personal data concerning vehicle owners that is
privacy protected by law and must be treated in a confidential manner. Only requestors who certify
the intended use of the information is for one or more of the permitted uses listed in Attachment "A" of
the service contract may have access to the privacy protected personal information contained in the
VTR database. The service contract outlines the conditions under which TxDMV may provide the
access to the VTR database via the Internet and stipulates restrictions regarding the use of the
privacy protected personal information obtained by virtue of the agreement, either directly or
indirectly.
The restrictions apply to all contracted users and any third parties that may obtain VTR record
information from the contractor, either directly or indirectly. Each contractor must comply with the
provisions of the federal Driver's Privacy Protection Act. Penalties for violating the restrictions
specified in the contract may result in immediate termination of the contract.
The attached Motor Vehicle Inquiry service contract for Accessing Texas Motor Vehicle Records is
for one business location and ,multiple User Identification codes (User ID), if applicable. Each
individual who is to have access under this contract must be assigned a unique User ID only for their
use. If additional business locations are necessary, a separate contract shall be required for each
location.
To establish a Motor Vehicle Inquiry Account, the following documents must be completed and
returned:
1. The signed contract;
2. Attachment "A" to the contract (Certification of Use);
3. A properly executed Request for External Access to TxDMV Information Systems, (Attachment
B),
4. A properly executed Information Security compliance Agreement (Attachment C) for EACH
USER who will be allowed access by virtue of this contract; and
5. An Account Information attachment, which includes the following information:
a) The billing address to which the monthly statement is to be mailed and the name of the
person in charge of billing. If this address changes, please notify us promptly. If your
statement is returned to us because of an incorrect address, it could result in an
interruption in your service;
b) The mailing address and name of the person to which the instructions and User IDs are to
be mailed,
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c) The name and business telephone number of the office manager of the contractor's user
location; and
d) The names of each authorized user for which a User ID is requested.
Upon proper completion and execution of all requested items, return the original service contract,
Account Information attachment, Certification of Use (Attachment A), a Request for External Access
to TxDMV Information Systems (Attachment B) for each user, and Information Security Compliance
Agreement, Attachment C, to:
Texas Department of Motor Vehicles
Vehicle Titles and Registration Division
P.O. Box 5020
Austin, Texas 78703-5020
Upon receipt of the completed contract and required attachments, VTR will return an information
packet, which includes the Internet system requirements, general account information and User IDs
for the individuals listed on the Motor Vehicle Inquiry Account Information attachment. If you need
further information, please contact the Technology Support Branch at (512) 485-7727 ext 1.
Sincerely,
Ed Serna, Executive Director
Texas Department of Motor Vehicles
Attachment
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Instructions for Commercial Account Contract
The commercial Account contract contains several forms that must be completed and
signed by all parties requesting access to our system. copies or faxes of these
documents will not be accepted by TxDMV. All forms must contain original signatures
and be returned to us before access to the system will be granted. Following is the list
of forms required to be completed in order to access the MVlnet System,
I. The Motor Vehicle Inquiry Account Information Form
a. Account Name --- Name of business
b. Billing Address -Address where invoice will be sent
c. Mailing Address - Physical address of business (may be same
as billing address)
d. Business Telephone Number -Telephone number at business
location
e. E-Mail Address — Security Administrator's e-mail address at
place of business
f. Security Administrator (Primary and Secondary)
Each MVlnet customer account is required to have a Primary
Security Administrator and a Secondary Security Administrator.
The Security Administrators' are TxDMV's points of contact for
your company and are responsible for the following:
1. Maintaining the company's MVlnet account: Including
the addition and deletion of users.
2. Training Users: This includes familiarizing users with the
website, educating users on proper security awareness
and violations, and on how to change their passwords.
3. communicating with TxDMV.
g. Account Modifications - NIA
h. Type of Business - Select the type that applies to your
business.
L Authorized Users — Listing of all individuals who will be
accessing the website. There must be at least two (2) names
listed.
II. Page 1 of 6 —The purchaser is the name of your company
III. In Testimony Hereof- Page 6 of 6 — Fill in the top half of the page
with:
a. Purchaser--- Name of company
b. Signature --- Signature of person who signed the contract. This
individual also has to sign Attachment A.
c. Address (City, State, and Zip) — Physical location of business
d. Date --- Date contract is signed
e. Sole Proprietorship, Partnership, and Corporation - This
information is not required by TxDMV, but is recommended.
f. Do Not Sign Under The State of Texas, this section is for
TxDMV Use only.
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IV. Attachment A - Certification of Use
a. Please read the entire attachment and initial all of the permitted
uses that best describe your business need.
b. Initial beside (do not check) the permitted uses).
c. Sign at the bottom of page two (2). This from must be initialed
and signed by the same individual who signed the contract.
V. Attachment B - Request for External Access
a. Requesting Agency/Organization -- Name of business
b. Date --The current date
c. Account Number/User ID -- Leave this section blank (TxDMV will
fill this information in when we receive the forms back from you).
d. Please check one -- check what type of action you are
requesting (Add, Change, or Delete)
e. Employee Name -- Enter last name, first name and middle initial.
f. Employee Signature -This section is where the employee signs.
Note a signature is not required if requesting a deletion.
g. Approved by Security Administrator—This section must be
signed by the Security Administrator.
Vl. Attachment C -- Information Security Compliance Agreement
a. Texas Penal Code, TxDMV Policy Statement, The Information
Security Manual -- Leave Blank
b. Signature -- This section is for the employee's signature.*
c. Printed Name --This section is for the employee's printed name.
d. Signature of Witness —This section is for the signature of a
witness.
e. Date -- Date signed.
* The individual signing the employee signature line must be different
from the individual who signs the witness signature line.
After the above forms are completed and signed, please mail them along with the entire
contract and the $200.00 Escrow Deposit to the address listed below:
Texas Department of Motor Vehicles
Vehicle Titles and Registration Division
P.O. Box 5020
Austin, TX 78783-5020
In order to prevent a possible delay in the contract's processing, please contact our
MVlnet Helpdesk line at (512) 485-7727, and press option number 1. A helpdesk
representative will assist you in verifying that all forms are completed properly and will
answer any questions that you may have at that time.
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