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HomeMy WebLinkAboutContract 28344�TATE OF TEXAS § COLII�TY OF TARRAI�T § �ERVICE AGREElYIE1�iT �I�Y ����iA�Y� � ] �:C;�fV`�'�A�� I� . Q .__ ��j�"I This Service Agreement is made and entered inta this �17� � day of ., 2p03, by and betw een the City of Fort Worth, a home rule municipal co aration situated in Tarrant and Denton Counties, Texas (hereinaft�r re�erred to as the "CIT�"), Flash Cash Services, Inc., daing business as State, Metropolitan & Cou�ty Services, (hereinafter referred to as "SMCS"), a Texas Corporation, and Accelerated Card Company, Ine. a Texas carporation (hereinafter referred to as "SERVICE PRQVIDER") In consideration of the mutual understandings herein contained, SMCS, SERVICE PROVIDER, and the CI'I'Y agree as foljows: 1. TERIVIS The following terms in this Agreement will ha�ve the foIlowing meanings: A, : C� � E. F C� "Card" or "Credit Card" means an unexpired and valid credit or debit/ATM transac�ion card bearing the service marks of VISA or MasterCard, or other ser�ice marks mutually agreed upon by SMCS, SERVICE PROVIDER and the CiI'Y. "Bankcard" means a Card or Credit Card bearing the seYvice marks of Visa U.S.A. Incorparated ("Visa") and MasterCard International Incorporated {MasterCard°') trademarks, "Nan-Bankcard" means a Card or Credit Card that has been mutually agreed upon Far payment acceptance by SMCS, SERVICE PROVIDER, and CITY, bearing the service marks of Card issuers other than VISA or MasterCard. Acceptance of Non-Bankcards is subject to the rules and regulations af the issuing associations (e.g. American Express, Discover}. "Cardholder" means the person whose name is embossed on the Card, whase name also appears, signed on the reverse side and has the exact same birth date as on the citation being paid. "Charge Sac�C" means a transaction in which the Cardholder or the Card issuer questions or disputes the validity of a transaction posted to a Cardholder's account. "Convenience Fee" means the fee charged to the Cardholder for fine, warrant fee and caurt costs payrnents made through the Tnterach�e Voice Processor System. "Fine, warrant fees and court costs and convenience fee," means the full amount charges by the C�'I'Y for the citation pa�ments. made by a Cardhalder using the Interacti�e Voice Response Processor .�v,,st�rn � I� H. "CITY'S Commercial Account" means �the City's designated business deposit account{s) maintained at Ban� One, utilized for the transfer of funds, fee assessm�nts, �Charge Backs, and other purposes described and pernaitted under the terms and conditions of this Agreemeni. �. "Payna.ents" means Card transactions that are processed on the Interacrive Voice Respo�se Processar System {NR System) in which all fines, fees, courts costs, and convenience fees ar otber obligations ar� paid in fu11 by author:izing and processin� tran�actions again Caxdholder Cards. J. Sales Drafts ("Sales Slips"} or Credit Drafts or vouchers ("Credit S1ips"} means the Card tran.sactzon forms conforming to the mutually approved Ca7rd Issuers' requiremenfs as supplied by �ERVICE PROVIDER, SERVICE PROVIDER'S subcon�ractars ox CZTY appraved vendors for the purpase of completing Card salas or refunds to be charged or credited to the accaunt of a Cardhalder when praperly presented as payment by the Cardholder pursu�nt to the terms h�reof. K. "SMCS' NR System" means State, Metropoliian & Caunty S�rvices Infieractiv� Voice Response Processor system defined, described, and governed herein. L. "Phone Order" means a Card transaction in which Cardholders pay obligations to CITY and SMCS' convez�ience fee far using SMCS' NR Sysiem by au�orizing charges to their Cards without being pex�sonaliy present at a CITY location during the processing of the Cards sale iransactaan. �MCS' Interactiva �oice Response System transactions as considered phone order transaction_ by the various Card _associations, networks and issuers, and are subj ect to applicable rules and regulations. M. "SERVICE PROVIDER" is identified as Accelerated Card Company, Inc., a registered Independent Sales Organization for Visa and Member Services Pravider with MasterCard engaged in the business of prov%din.g d�signated electronic payment services to the community through various banking organizations and other third parties engaged in the business of txansacnon processing authorization and settlement. 2. TERM OF AGREEMENT The term af this Agreemen# shall be for a primary terrn of thr�e (3} years, cornm�ncing on the date the Agreement is signed by all the parties. In addition to the primaxy tern�, this can�ract may be renewed by the City, at its discretian, for up to two (2} additional successive one (1) year renewal ternas on the same terms and conditions as this agreement, exeept as may be modified by mutual agreement of the parties, by the g;iving of writ�en notice to SMCS and SERVTCE PROVIDER nat Iater ihan ninety (90) days befare the end of the prirnary or extended term. 2 3. TERMINATION Except as set out in Sectzon 2 above, termination of'khis Agreement without cause may be by either party with thirty (30) days written notice. The termina�on notice s�all he considered delivered when postmarked and placed in the United States Postal Services for deli�rery to the other party. Upon terminati.an, the parties shali be released from a�i contractua.l obligations to th� other parties, except tbat the following obligations shal� remain in effect afterr termi.nation: a. Tertns abligations relating to the 5oftware License and Non Disclosure; b. Tndemnification as specified in Section 10 of this Agreement; c. Card related liahilities and obligations o� eith�r party, pursuant to the rules and regulatians of th� various card associations, netwar�Cs and issuexs, includ'u�g but not limited to, the right of the SERVICE PROVIDER to coniinue charg�ing valid Charge Backs to CITY and SMCS for the term and to the extent prov'ided for in such rules and regulations and this Agreement; and d. Payments due and owing ihe CITY on any outstanding accounts. 4. SCOPE OF AGREEMENT For the purpase of this Ag;reement and upon execution of the Agreemez�t by SMCS, SERVICE PROVIDER, and the CITY, all Municipal Court Card traa�aciions, other than Municipal Court on-site caard trransactions at any CITY'S Municipal Court facility, will be presumed �o have been generated via SMCS' NR System. A. T�3E OBLIGAT'IQNS OF SMCS: 1. To supply and install its "Interactive Voice Response Pxocessor System" ("SMCS IVR System"), all equipment and sofiware as described in the SMCS System Pxoposal (Aitached as Exhibit A) and "Attachment to Fort Worth Proposal" (Attached as E�hi�it B). Camponents of the system shall ba installed 'm the designated officas of CITY for #he purpose of accepting Vc'�,C1DU5 "Credit Cards'° as agread to by �he parties as a means of collecting fines, fees, court costs and convenienc� fe� payment in full. 2. To pravide all braaning and documentation as described in the SMCS System Propasal to the CITY. 3. To verify that the name and birth date af tha Cardholder matches the name and birth date an the account being paid. SMCS agrees not to process any Card,� sales if the narne and birth da�e of the Cardholder do�s not match the acconnt being paid. 4. To process anly payments made in full. No partial payment of fines, cou.rt costs, fees and convenience fees will be processed. S. To pa,y all cosis o�implementing and maintaining.SMCS' NR System; 6. To pay any and all pf SERVICE PROVIDER'S fees in performing this Agreement. 3 7. To obtain processing services that include elec�rariic authorizaiian of card payment transactions, electronic capture and settlernent and data identifying such transactians through SERVICE PROVIDER fvr transactions �ER�'TCE PROVIDER has r�ceived from SMCS' IVR System as payments. 8. To upda�e the CITY'S Computer system in real time. 9. SMCS will not begin processing aa�y Card sales until the en�ixe system has been tested and the CITY in its sole opinian and discretion is satisfied wi�h the xesults. 10. To post the amount of assessed fines, fees, and courts costs paid by th� Cardholder to the CZTY'S Commercial Account. l.l. �MCS shall transfer the resulting funds, via eleci�onic settlement, to the CITY' S Cornmercial Account(s} wit�in (2j banking days from the date the t�ansaction xs recorded. For pur}�oses of this Agreement, "Banki.ng Day" shall mean any day that banlcs are open in Fort Worth, Texas, except weekends. 12. To submit payments processed ta SERVICE PROVIDER'S Settlement system on a daily basis. 13. To be r�spansible for the storage and retrieval of alI Ca�rds sales processed via the NR System far a minimurn of Thirty-six (36) months from the transaction date. 14. To electronically transrnit to SERVICE PROVIDER'S designated processing center all Card Sales and refund transact�ons in real time, as the approved bransactions occux. _ _ __ __ _ 15 � Ta balance and reconcile each day's Electronically captured transactions against the host computer at the SERVICE PROVIDER'S designated processing center, on a daily basis and, when necessaay, cause all appropriate adjustrnents ta be rnada, correcting all erroneously captured transaetions on the same day that the baich is reconciled, and nev�r Iater than the business day following the transaction date. 16. In the �vent of a reversed ar rej ected credit card transaction, (Charge Back} SMCS agrees to accept full financial responsibility for the assessed convenience fee and any service fees associated with the Charge Back, excluding the CITY'S Commercial Accaunt bank fees, for any reasan c�eemed by the �ERVICE PROVIDER to be valid and in full compliance with Ca�rd associatian's networks and issuer's Charge Back rules and regulatians. 17. To give the CITY final approval vf the script used in SMCS' TVR Sys#em. In the event that CTTY takes more than ten {10} business days to approve the script used iii SMC�' IVR Syste�n, S1V�CS' time to begin processing Caxd Payments vctill b� �xt�ndad by the number of days CITY �akes to give scripi approval. Any changes to �he �o script that are requestad by the C1TY in writing sha11 be completed hy SMCS vvithin five (5) business days. 18. �MC� will have thirty (34} days io ins�all SMCS' NR Syste� ant� begin processing Card payments once the CITY'S site is available. If �MCS 4 does not begin processing Card payments wif.�in thirty (30} days frorn th� date of site availability, the CITY has the option to ixnmecliately �ermin.ate this agreement by givi�g notic� in writing to SMG�. 19. SMCS agrees to comply with the following term and condition with respect to ihe elecironic authorizatian, capture, and settlement services of the SERVICE PROVIDER: a) SMCS agrees to observe a zero dollar ($0) floor limit, requu�g SMCS' IVR System �o obtain an authorizaizon code on every transaction. 20. To proc�uce, upon requast of the CI'�`Y, for a periad of thirty-six (3b) months form the date of each transactian, legi�ble copi�s of SMCS NR System Card Sales. 21. To produce daily, monthlq, and yearly iransactian suixa.mary reports vvkuch 5ha11 be provided to the CITY by facsimil� or internet mailing on a daily, monthly and annual basis, as applicable and as detarmined by the CITY. 22. No discount fees or ck�arges will be assessed to the C�TY. 23. Ta pracess all credit cards �ougb Service Provider. � The cuxrent Cominercial Account for SMCS is: Wells Fargo Bank Texas, N.A. Accaunt No. 3912243b43 ABA No. 11940659 B. T� osLrGA�rroNs oF SEKVICE PROVIDER: 1. Provide financial transaetion pracessin� through its banking organizatian or ather third parties engaged in �he business o�' financi�f transaction processing, includixzg but not limited to electronic draft capture and transactian processing for cardholder creditt ca�rd purchases utilizing Visa U.S.A. Incoxporated {"Visa") and MasterCard Intemational Incorporated ("MasterCard"). 2. To sett�e the CITY'S Card transactions ta the appropriate Card associations, networks and issuexs. 3. To charge SMCS for incoming Charge Backs that are valid and prope� by any of th� Card association netwarks, issuers or any other appropriate agency. 4. To proce�s all valid Card transac�ons that are received via SMCS' NR 5ystem and transfer the resulting funds, via electxoni.c settlement, to SMC�' designated Commercial Account(s) within two (2} business days. The })Ll51T1f:55 day is defined as 4:00 AM ta 4:Q0 AM CST the next day. The set�l.ement process of credit card �ransactions beg�ns at �.'QO AM CST for the previaus days tran�actians. Funds wi11 be made #o the depasitary account within forty�eight {48) hours of 4:00 ANi CST, excluding weekends and non- banking U.S. go�ernment holidays. 5. To list on the cardholder� billing statement, the F]NE and C�NVENIENCE FEE. Th�y shall be shown an the same line itern. FWMC FINE + FWIVIC CONV FEE 5. To charge SMCS for any fees resulting from SMCS'S NR System and any other :fees related to the pxocessing of the CTTY'S transactions. 6. To charge SMCS for the any fees on val�d charge backs. C. OBI.IGATIQNS OF THE CITY: l. To provide a site �or the insiallation of SMCS' system, to include sufficien# electrical capacity, pravisions for the capability to connect a m;nimum of tt�velve (12} incoming phane Iines, one Eihemet line �or SMCS use as a dedicated network link to Court's computer, all necessary saflware, and on� link to CTTY internet provider far SMCS' access to Credit Card Mexchant SERVICE �ROVIDER. 2. To invoice SMCS the costs of the phone iines used in SMCS' NR System and ihe costs of any CYTY provided software, which is required by SMCS to perfartn its obligations under this Agre�ment. 3. To be respansible for a11 prornotion and advertising of the credit eard payment prograrn. T�e CITY in its sole discretian shall. detern�ine the nature and extent af such promatian ax�d advertising. 4. In order to facilitate the transfer of payment, debits and credits between the parties to this Agreement, CTTY will establish and maantain a Cornmercial Account with a financial institution and request SMC� to transfer fiinds to such desig�ated Commercial Account, relative to this Agreement, via lntraBank or Automated C�earing House ("ACH") fund transfers.. CITY rnay change Banks any_ time with writt�n notice. — --- The curren� Commercial Accaunt for the CITY is: Bank One � Accou�t Na. 188377383$ ABA No. 111400514 5. In t1�e event of a reversed ar rejected credit card transaction, (Chax'ge Back), CITY agrees to accept full financial responsibility for the assessed fine, fee, court costs, and any service fees associated with the Charge Back, excluding SMCS' cQnvenience fees and bank fees, far any reasan deemed by the SERVICE PROVIDER to be valid and in fuil compliance with Card association's networks and issuer's Charge Back rules and regula�ions. 6, CITY agrees to comply with tbe following terms and condit�ons with respect ta the electronic autho�izat�on, capture, and settl�merxt services of SMCS and SERVICE PROVIDER: a) CITY agrees io observe a zero dollar ($0) floor limit, requiring ,SMCS' NR Syst�rn to obtain an authorization code on every transaction. b) No check or other �ransfer r�vill be negotiated agains# funds until the cfay that credit is posted to City's Cammercial Account. SMCS shall transfer the resufting funds, via electronic settlement, to the CTTY Account(s) wifihin two (2) banking d.ays of the date the iransaction is recorded. ,� For purpo�e af the Agre�ment, "Banking Day" shal� mean any day that baxiks are open in Fort Worth, Texas, except weel�ends. 7. Na discaunt fees or c�arg�s will be as�essed to the CITY. 8. CITY shall accept mut�zally approved Car�s in accordance with requr�ements approved by CITY, SMC� and SERVICE PROVIDER and consistent with the Card associahons, netwarks and issuer's rules and regulations. 9. CTTY will not establish minimum or maximum transactian amounts as a conditian for honoring cards. �. C05T5 AND PAYMENTS A. SMCS shall install and maintain th� Interactive Vaice Processor 5ystem, at no cost to the CITY, at a site designated by the CITY, B. CYTY is aut�orized ta eharge a Cardhvlder the arnount of the assessed fine, fec and caurt cos#s for a citation and a"conveni�nce �'ee" far a Cardhalder's usage of SMCS' NR System in the payment o� a�n�. The "eonvenience fee" will adhe�re strictly to all current and future ntles an�. regulatians of the Card associatians, net�orks, and issuers. The canvenience fee shall be shown as a separate charge on the cardholder's billing siatement. C. The amount of the convenience fee, as agreed upon by SMCS and CITY, will be $8.95 per each non-parlcing citation fransaction. The amount of the cvnvenience fee, as agreed upon by SMC� and CTTY, will be $2.95 per each parking citation transaction. If SMCS praposes a char�ge in the current canvenienca fee charged, SMCS shall make its r�cammendation �U days be�'ore �he proposed change, but no change to ihe amount of the convenience fee charged to the Cardhalders will be made without th� final written approval of the CITY. 6. NO CASH REFUNDS Unless required by law or judicial order, no cash refund wi11 be given on any transaciion or�ginally charged to a Card. If a Cardholder asserts she ar he has not authorized a SMCS TVR System Paymen# Card Sa1e or otherwise denies that validity of the Card sale, such Card sale shalI be sub�ect �o Gharge Back pursuant to this Agreement. 7. � T�DF�PENDENT CONTRACTOR The doctrine of respondeat superior sha11 not agplq as between the SMCS, SERVICE PROVIDER and the CITY and nathing contained in this Agreement shall be deemed to constitute CTTY, SERVICE PROVIDER, and SMCS as partners or join� venturers with each other, nor shall t�e SERVZCE PRO�IDER or 7 SMC� be considered an agent, repr�sentative, or employee of the CITY. SMC5 and th� SERVTCE PROVIDER shall have the exclusive coniral of and the right to canfiarol i#s �mployees and the defails af its operation on the Premises and shall be solely responsible far the acts and omissi.ans of its officers, agents, employees, contrac�ors and subcontractors. 8. RECORDS AND AUDiT SMCS and the SERVICE PROVIDER shall: 1. Keep complete and accurate records �'oz' the se�vzces p�rformed pursuant to this Agreement and any records required by Iaw or gavernm�nt regulation for thitriy-six {36) months after each transaction and �`ar such period o�' tune as may be required by applicable Card associatians, netwox�s, and issuers; 2. Make all records avai�able for audit to the CITY at SMCS' or �ERVICE PR�VIDER' S location upon written request a� the CITY. 3. Prepare and foxvvard such additional or sup�lemental reco:rds as CZTY may reasonably request. 4. Assure the confidentiality of any recards that are required by law ta bc ma,intained. 9. RISK OF LOSS CITY will be responsihle for damage to SMCS equipment on CITY'S premises due the CITY'S sole negligence, except fox loss or damage incurred during shipping or caused in the proaess of installation or any maintenance. 10. SOFTWARE LICENSE A. General SMCS hereby grants to the CITY a non-transferable, non-exclusive license to use a11 software pravided with the System, as well as any additions andlor supplements thereto, solely in the conduct of the business of CiTY on thc specific cvmputer or computers provided by SMCS. The faregoing shall not be consirued to preclude ihe CITY from uszng the soflware or a backup copy of �he software on a no� specified or SMCS provided computer temporarily in the event o� disaster other or other extenuation circumstances. CTTY shall notify SMCS in wjriting of such use and CITY shall be responsible for removing all sof�uare and proprietary information frorn such temporary equipment within two (2} weeks of the conclusion of its use. �f �Ue CITY vvishes to use the Licensed Software in other limited situations, such as setting up a�esf system, the CITY must first obtain expr�ss writ��n cons�nt frorn SMCS. T`he consent of SMCS shall nofi be unreasonably withl�eld. Licensed Soflware will be provided by SMCS to the CITY pursuant to the terms of this Agreement in machine-readable code. The CITY acl�owledges that by virtue of this Lic�nse, the CITY acquires only the right to use the ariginal Licensed Softwaxe and any pezxnitted duplicate copies, and does not acquire any rights of the ownership in the Licensed Soflware, which shall rerna:in �xclusively wiih S1�iiCS. The fertn of License shall commence upon d�livery of the fixst module of Licensed Softv�are and shall remain in force through the term of this Agreemen.i as long as the CITY or SMCS is not determined by a court of comp�tant jurisdiction to be in breach of the Agreemeni. A.II customized programming on SMCS' NR System per£onned by SMCS staff, to customize menus and to interface to the CITY'� computer pracessor, except for any programming, including, but not limited to, the Script, remains �the property of SMCS. The CITY is granted a�.on-e�ciusive royalty free Iicense ta use one copy of this progra�nn.(s). B. Ownership af Data SMCS acla�owledges thai the CITY retax.n.s ownership and rights of ownership to all data and assaciated transaction records entered into the database or created by the System and ta a11 data and information, files created by �MCS in the performance af this Agreement are awned by the CITY. 11. NON�DISCLOSURE To the extent p�rmitted by law, each pariy expressly covenants and agrees that it will not, at any time c�uring or for one year ai��r the terrninaiion of this Agreement for whatever reason, reveal or rnak� known to any person, fzrm or corporation any canfidential information disclosed to it by the other, relating to the busin.ess plans, product research and dt;velopment plans, customer relationships, supplier relatiansYtips, prajec� and sales oppoxtuniiies, praposal or bid strategies, corporate strategies ar any information which has been marked "Co�fidential" by ihe disclosin.g patiy, including, but not limited to, all information relating to SMCS' IVR system and clients, the CITY'S system and clients, and the SERV�TCE PROVIDER'S system and clients. SMCS and SERVICE PRQVIDER and any agents, emp�ayees, servants or permitted subcon�ractors of SMCS or SERVICE PR4VIDER shall make no use of the infomaation supplied by #he City or a Ca�rdhalder hereunder axcept for the purpose of providing setvices pursuant to this Contract. SIUICS a�ad SERVICE PROVIDER or any agents, employees, se:r'vants or pErmitted subcontractors of SMCS or SERVICE PROVIDER further shall not sell, trans�er, assign or otherwise rxiake available to any ofiher party, whether for consideratia� ax for no consideration, t�ie information supplied by �e City or a Cardholder hereunder without the express priar written consent of the City. Notwithstanding the fact that confidential information �x�.ay be disclosed, it is understood and agreed ihat all such information shall remain the prope� of the disclosin.g pariy and no use shall be made of such information except as is required by the terms of the business relationship between the paz`ties in accordance wiih the instructions, and ihe consent of, tlie disclosing party. Neither party shall copy, phatagraph, or photocopy or in any other mar�er reproduce ar cause reproductian to be made of any plaris, specifications, formulae, instruciions or any other docuinent or informa#ion furni.shed to it without th� express written peimission of the otlaer party. Neither party will disclose any verbal confideniial information that may he coznmunicated to it. Tmmediately upon term�inati.on, o�r the request of eitl�er party, each party sha11 return ta the othe� all plans, equipment, specifications, formulae, instructions and any other dacum�nts ar information delivered or communicated ta it by the other pariy. SMCS and SERVICE PROVIDER agr�e not to use the names and addresses of the Cardholder �or profit ar to sell the names and addresses oi the Cardholders who use SMCS' IVR System to rnake payments to the CITY puxsuant ta tlus Agreernent. Notwithstanding anytl�ing contrary herein set forth or implied, the abligations of nan-use and maintenance of confidentiality sha11 not apply to any infarmation: a) Which, at the time of disclosure, is part ofthe public domain; or b) Which, at thc tim� of disclosure, is already l�awn to the recipient ihearea�' ar its employees; o�' c) Which, subsequen# to the time of disclosure, becomes part of ihe public domain by r�ason of authorized publications; or d) Which, at the time oF disclosure, is required or reques�ed by any governmental agency or representative thereof or pursuant to Iegal process; ar e} Which is subject ta public disclosure by virtue of the Texas Open Records Act. 10. iNDEMNIFICATION SMCS COVENANTS �ND AGREE5 TO AND DO�S HEREBY 1NDEMNI�Y� HOLD AARML�SS AND DEFEND, AT ITS OWiY �XPENSE, CITY, ITS O�`FIC�RS, SERVANTS AND �MPLOYEES, FROM AND AGAINST ANY AND ALL CLAIM3 OR SUITS �OR PR���RTY LOSS OR DAMAGE ANDIOR P�RSONAL INJURY� INCLUDING DEATH, TO ANY A1VD ALL PERSONS� OF WHAT50EVER KLND OR CHARACTER� WHETHER REAL OR ASSERTED, ARiSING OUT OF 'I'HE WORK AND SERVICES TO BE PERF�RMED FIEREUNDER BY SMCSa ITS OFFICERS� AG�I�ITS, EMPLOYEES, SUBCONTR�iC�'ORSa OR INVITEES, WIIETHER �R NOT CAUS�+D, IN WAOLE OR IN PART, BY THE ALLEGED NEGLIGENCE OF TH� O�'�`IC�RS, S�RVANTS, EMPLOYEES, OF TH� CITY; SIVICS LIKEWISE COVENANTS ANb AGREES TO� AND DOES HEREBY� INDEMNTFY AND HO�.A �IA�MTaESS CITY k'ROM AND AGAINST ANY AND ALL INJURIE�� DAMAG�� LOSS OR DESTRUCTTON TO �*ROkERTY OF C�TY DURING THE PERFORMANCE OF ANY OF THE TERM.S AND CONDITYONS OF'iHIS CONTRACT� WH��'C�1�R 10 ARISING OUT OF IN WHO�E OR IN PART, ANY AND ALL ALL�GED ACTS OR I�MIS$IONS OF QFFICERS, OR EMPI..OY��S Ok' CITY. SMCS agrees to indemnify and hold SERVICE PRDVTDBR, its governi.ng body and members, directors, officers, employees and agents harmless fram and against any and a]1 liability, d�mands, claims, actions, losses, interest� CpS� O� [�E�E113�� and expenses {including reasona�ale attornay's fees) which arise out of its acts oar omissions in connection with this Agreement, except %r the negli�ence or willful misconduct of the SERVICE PROVIDER. SERVICE PROVTDER agrees to indemnify and hold SMCS and the CITY, its governing bady and �nembers, directors, officers, employees and agents haramless £rom ar�d against any and all liability, demands, clairns, actions, losses, interest, cast of defense, and expenses (inciudiug �easonabl� attorney's f�es) which arise out of its acts or omissions in connection with thi.s Agxeement, except for the negligence or willfitl miscanduct of SMCS or the sole negligence of the CITY. 11. TH�RD P.ARTY BENEFICIARIES Notwifhstat�ding mutual recognition that use of SMC�' NR System under this Agreement may provide some aid or assistance to members of the City's population, it is not the intention of SMCS, SERVICE PRQVIDER, or th� CTTY that third parties including such individuals occupy the positzon of intended third party beneficiaries of the obligations assumed by either party to this Agreement. 1�. CHARGE ON CARD HOLDER'S �'I'ATEMENT SMCS, SERVICE PROVIDER, and the CITY agree the charge descripYzon on the Cardholder's statement shall be FtiV MiTNI COURT FINE on ane charge line and ihe GONV. FEE on a se�arate c�axge line. 13. NOTICES I. Mailing of No�ices �,l.l notices, r�qu�st, demands and other communicatians under this Agreement which are required ta be in writ�ng shall be deemed as having been duly given on the date of service, if �erved personally on the party fo whom no�ce is to be given, ar on the date of mailing, if mailed to the party to whom notice is to be given, by �'irst class mail, registered or certified pastage prepaid, and proparly addres�ed as follaws: SMCS: Flash Cash Services, Inc D/b/a Stat�, Metropolitan & County Services 3939 Green Oaks Blvd. West, Suiie XOI Arlington, Texas 76016 11 CITY: D�rector ofMunicipal Cawrt City ofFort Worth Municipal Caurt 100Q Throckrnorton Street Fort Woxth, Texas 76102 SERVICE PROVIDER: Accelerated Card Company, Inc. 137A�0 Midway Road, �uite 702 Dallas, Texas, 752A�4 2. Change af Address Either Farty �nay change the address at which notic�; is given and receivEd by gzving ten (10) days p�or �rritten i�aiice of such change to the parties. ].4. BOND SMCS sha11 provide City a per£onnance bond or Trrevocable Standby Letter of Credit guaxanteeing contractor's performance of the �erms and canditions of this contgact. The bond ar l�tter of cradit shall be in the amount of Fifty Thousand Dollars {$50,000). A letter o� credit sha1X be an irrevocable 1ett�r af credit issued by FDIC insured banking institution �+ith a deb� xating of 1A c�r higher, A or higher_ by Sfandard and Poor's ar. higher by Moody's Invesfors or a comparable rating by another rating system acceptable io the CT'TY. A' corporate surety authorized t�o do Uusiness in Ehe siate of Texas and oth�rwise acceptable to the CITY shall ex�cut� �he bond. The %rm of the bond or the ixrevocab�e lettex of credit is tha.t shawn as `Attachment A' her�eto. 1�. GENER�I.L 1. This Agreement {including all Addenda, Schedules, Attachm�nts and Exhitiiis attached hereto) is the final, entire, and complete Agreement between SMCS, SERVTCE PRQVIDER, and th�; CTTY a�d supersedes any prior and conternpvran�ous negotiations, unders�andings, representations, and agreements. The terms and provisions o£ this Agreement may not be waived or amended except by a written agreement between the parties. 2. Sbould any pxovisians of �he Agreement or any amendment be held by any court to be unenforceable, such defect shall not affect the remainder of the Agreement, which shall remain in full force and effect. 3. Any failure by either party to this Agreemeni, at any time, to req-uire strici compliance wiih this Agreement shall not waive or diminish any right of sai.d party to demand strict com�liance. Na �uvaiver of any default by either party sha11 - waive or a�%ct any other default by said party. 12 �. In the event of any dispute in connection with this Agre�rn�nt, including all addenda, amendments, revisions and periodic disclosures, the prevailing party shall be entitled to recover costs of suit, including xeasonable attorney's fees. S. Accelerated Card Company, Inc. is a provider of various Caxd related products and services processing all Credi� Card transactions. 6. SMCS agre�s that, during the use of the Paremi�es, SIVICS will not suhj ect anyane to discrimination in any way because of the persan's rac�, color, s�xual orientation, natianal origin, ag�, ar handicap. 7. Tl�is Agreement eannot be modified or amended without the written cansent of all the parties and attached and made a part of this Agreement. 8. This Agreernen� shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, executors, administrators, Iegal representatives, successars a�d their assigns, excep� as otherwise provided in fi.�is Agreement. 9. SMCS and SERVICE PROVIDER agree that if it is a charitable organization, corpoxati.ons, eniity or individual enterprise having, claiming ox ent�tled to any immunity, exemption (statutory or otherwise} or limitation from and against liability far damage or injury to proper�y or persans under the provisions of tha Charitable Immunity and Liability Act of 1987, G.P. R.C., § 84.041. et seq., or - other applicable law, that Licensee hereby express�y waives its right to assart or plead defensively any such immunit� or lirnitation of liability as against Ci�y. 1.0, This Agresment shall be consirued in accordance witi� the laws af the State of Texas. Exclusi�re venue for any lawsuits or actions of law or in equity arising hereunder s�all be in the state couxts located in Tarrant County, Texas or the United States District Caurt for the Narthem Districi of Texas, FQit Wpii�] Division. 11. In performing S�li�1C�5 hereunc�er, SMCS and SERVICE PROVIDER shall carnply at all times with all fec�eral, siate, and Iocal 1aws, regula�ion� and ordinances and policies of tk�e CITY. SMCS and SERVICE PROVIDER shall inder�uu�y and hnld harmless the City against any claim, arising from the violation of such 1aws, ordinances, and regulations whether by the SMCS or its agents, subcontractors, officers, directors, owners or employees in accardance with this Agreement. SMC� and SERVICE PROVIDER shall abtain, at its exp�nse, any necassary permits from any governmental authority for the pexformance ofthe services hereunder. �2. Any assignment, transfer or attempted tran.sfer or assignrnent of this agreement to any other person, firm, or entity shall be vaid unless the CITY previously approved such assignment or transfer. Upon reassignment, the new person, firm, L�j ar entity shall assume all rights, duties, and obligations possessed by SMC� AND SERVZCE PRQVIDER under this Agreement. IN WYTNESS WHEREOF, the parties have signed and entered as the da�e fzrst mentianed ahave. AT E�T: , � . � '4��.1 0_�.�r-` Gity �ecreta� , � Approved as to farm and legality; David Yeti, City Attorney By; LIG�-+- - ���� �-.- Assistant Gri Attorney CTTY :� ����- _ C�nt�act Autharix��io� ����- IRT WORTH � . - ity Manager FLASH CASH SERVICES, INC., doing b�siness as STATE METROPOLITAl�i & COUNTY SERVICES BY�—�y.� `�X_ �f �C.e C����/ � �D C C MPANY, INC. ��! , �'� STATE OF TEXAS C OUNTY OF TARRANT BEFORE ME, ihe undersigned authority, a Notary Public in and for the �tate of Texas, an ihis day p�rsonally appeared ��; ,t�,�3y /��i1/ , Assistant City Manager, know to rne to be the person whos� name is subscribe to the foregaing instrument, and acknowledged to me t�at Yhe same was the act of the City of Fort VSTarth and that he executed the same as the act of the said City of Fort Worth for the puiposes and consideration therein expressed and in the capacity therein stated. _ 14 C���'� � �„ � GIVEN UNDER MY HAND AND SEAL OF OFFICE, this the ��� day of , 2003. ti�Y �� ROSELLA BA�NES a° � ��c� NOTARY PUBI.IC � ����� �,���y 5tate oi i'exas ����c�' Comm. �xp. Q3-3i-2005 � NotaryPublic in and for the State ofTexas ..M -lV ii i� �i"��N ' � i ' li � l�, n� �n , 11 i� n1 i, , 1� � STATE OF TEXA.S COUNTY OF TARRANT BEFORE ME, the undersigned authority, a otary hlic in a for the �tate of T�xas, an this day personally appeared [ autharized representative for Fiash Cash Services, Inc., doing business as 't te Metrapolitan & Caunty Services, knaw to me to be the person whosa narne i� su�scribe to the foregoing instrument, and acknowledged to me that the same was ihe act of the Flash Cash Services, Inc., doiu� business as State Metrnpolitan & County Services and that h� executed t.�e same as the act of the sazd Flash Cash �Services, �ne., daing business as Sta�e Metropolitan & County Services for fhe purposes and consideration therein expressed and in the capacity therein s�ated. TVEN UNDER MY HAND AND SEAL OF OFFICE, this the ��,�Q da� of _,,,..�„ � , 2003. CCRO�CA}� E. SWEE� cai�M+ss�an� Ex����s �lPRIL 15, L0�4 � STATE OF TEXAS COUNTY OF TARRANT �� - Notary Pub�ic in an� for th� State o�Texas BEFORE ME, the undersigned au ', a Notar�tblic in � for the Stata of Texas, on this day personally appeared ���� �,�/ , authorized representafiive for Accelerated Card Company, Inc, known to me to be tl�e persox� whose name is subscribe to the foregoing instru.ment, and acknawledged to me that the same was the act of the Accelerated Card Company, Inc. and that he executed the same as the act of the said Aceelerated Card Company, Inc. for th� purpases and consideration therein expressed and in the capacity therein stafed. � GNEN UNDER MY HAND AND SEAL OF OFFTCE, this the �,���� day af��� �C��-����� , 2003. _��+, ��'�'�''`'� . MICHA�L C,!l�IEILY .• I ,• � � _ �«� -r � PhY COMMISSION IXPIAES _ � t: August 19� 2�05 ;i�,ti'�� : ���,�� � �,�: �.�.����������C � . Notary Puhlic in and far the State o� Te�as 15