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HomeMy WebLinkAboutContract 28532� q4�tl/240? �Ri 1�:�4 �AX CORI�RSTONE �YS INC. �jQ42 �IiY ���R�,�f�Y GQN�'RAC� � , _ , ��������. ����»� �►����nn��� --„ .e � i�is ��c�F���19NA� ��RVf��� A�R��M�I�T (°Agr��m�r�t�} i� rr�ade and ent�r�� int� by 2��d ��tw��r� �h� CIiY �F �'OR7" 'IdU���b (�he "�i#y°'), a home rule m�nicip�! �arpa�ation sifuafed in Pv�tic�n� a� ?'�rr�nt, �entan and Wi�� Gouni�i��, Texas, actin� �y ��d thfough Lil�by INat�on, its duly �t�tho�i�ed As�i�k�nt Gi�r M�n�g�r, �r�d ��rner�t�ne �y�t�m�, Inc. {"���sult�r�t'°) a Tex�s �erp�rat��� �n� a�ti�g �y �n� thr.a�gh H�r� �f�itfiurt9, i�s dufy ��thorize� �res�dent ar�d C��. 9. ����..�EF�!!l���. �ansult��# Frer�by a�re�s t� pr�vide tH� Cit�+ with pr���ssi�n�� �nsulting s��rvices. Su�� ���ri�e� �r� �ddr�ssin� mainframe apewtinc� �y�iem progr�mming. Ai���Ne� I����t� �nd ir��orporafed far all purpo�@s incider�f fio thi� Agreement is �xh�k�it A����ri6ing the scope of wor�. `Y ����r This Agr�ernen� sh�f1 camme�ce upon April 12, 2��3 �nd �errnin�t� A�ril i1, 2Q04. � 3. �OMRE�l�,�il��. �he �ity sh�ll p�y ��n��l#�nt an am�unt not #� exce�d $468,Q04_QU i� accardance with th� prQvi�iQns of t�is Ag���mer�t. ��n�ultani sf�a�l n�f p�r���n ar�� ���Iti�n�� �er�rl��� fic�r th� �ity n�t sp��ifi�� by this Agreement Unless �he City r��u���� ar��i �ppr�v�s i� writir�g fY�� �dditiona! costs for such �erv�c��. Th� Ciiy �h�ll ��f b� li�bl� ��r �r�y ��d�tianal expense� of C�r��uft�nt not �pecifi�d by thi� Agr�rnen� unles� the City f�rst approve� such exp�nses in writir�g. 4. i�F�NiliV�4'�IC7N. �.1. Writ�en Notice 7h� �ity �r ��n��lt�r�t may terr�ir��t� tF�is Agre�m�nt ai �ny �Em� �nd for any rea�on by it� p�avi�i�� fN� atF�er p�rty witl� 3G day�" written notice of t�rrt�i��ai�n. ����C��Q�� �--- I f �����{��.����� j �� � �'��� �� oa�aiifzoo� F�� i�:6� �ax CbRNERSTONE s�s z�c. � aoa „ �� . 4,2 N�n��t�orr��ri��iort �f �und� In the event no funds o� irrsu�Fici�r�t fun�� �re �p�r��r��ted by t�� Gity ir� �riy fi�c�l� period far any p�ymer�ts d�a� h�reund��, �ity will netify C�r�sult��t �f such occurr�nc� a�d �hi� Agr��m�nt sh�ll �err�i���� �� �H� I��� d�y �f the fisc�! pePiod ��p�w��c� ���I-��ri�4ian� �rere recei�ed wifhauf per�alty or �xpen�e to the Ci� o� �r�y kind w�atsoever, excepfi �� ta the port��n� of the payments h�r�fn agreed upon for which fund� �h�ll �� ��� �pprc�pri�t�d. �.3� ��tie� �n� ��li��#io�s ����� P��I��. �n the e�er�t that �hi� �greem�nt i� #�rmin�#ed prior �o the ��pir�tivn Q�fe, fiMe� Ci#y �ha11 pay Con�ul�k�nt far �e�vices actually r�n��r�tl a� �f th� effective da�� of t�mnin�#i4n ��d Gt�r�s�ltant sh�lf r��fiir��� i� provid� �h� City with s�rvi��� r�q�ae�t�d by th� Cifiy a�d ir� ��c�rdanc� wiih this Agre�m�Rt up t� ii�� �ffi�.:tive dat� o� te�mir��Cior�, �. �l�� Ci��l�� �� ��f��l�l�i� AR�B ��N����AIiIAL ��FC��NIIa►iI�N. ��n���t�r�t h�r�by warrar�ts t� tF�� Cify tha�� Car���It�nt I�as m�d� full disclosure in w�iting of any �xl�4i�g �� ��t���i�l cnnflict� Qf int�r�st �elafed fo Can�ult�nf'� serui�� �nd propased services wi�h re�p�c� ta fil�e 5cape af ��rvsc�s. In tne ev�nt that arsy conflicts af intere�t �ri�e �ft�r the �fFective �ate �f this a.gre��p�nt, Consultant hereby �gree�.imme�di�teiy f� ���� f�ll dt�Glosurs tv tf�� Gity in writing. �ansu[t�nf, for it�elf �nc� i�� Qffl����, agen�s and �mpl�ye�s, furth��r �grees th�t it �h�ll �r��t aIJ inf�rm�ti�n pr�vi�ed to it py tl�e �i�y a� eanfidential and sF��[I nat di��los� �any sc,ch informa#io� �ta a#hird ��r�y with�ut th� pri�r writfi�ri �p�roua! of the �if�r. �. 1�{�i�i i� A�l�li_ ��nsultant �gr��� tha� �h� Ci�y ���lf, u�►til th� �K�i���idr� �� tE�r�� t�) years a1�er �n�l paymen4 under this ��nt����, Fi�v� a�ces� to .and t�e right to examine �t r���br��6Je tim�s any directly pertiner�t books, documents� paper� �nd recards o� the ccansu��artt in�olv;ng tran�actior�s rel�ting to this Cont�ac#. Consultant �gr��s kha� th� City �h��� h�ve :access during nQrm�i waricing ��ur� tc� �II necess�ry +�ansul�ant ��cllities arrd sh�Il be p�4vld�d ���q��t� �nd �p��o���t� w��lc ����� i� t��d�I` tb candu�t audits in �m�iiance w[�h �h� ��vi�i��� �� �hi� s�cti�r�. ihe Ciky sF�all �ive C�n�ul��k�t r��s�r�abl� advance notice af int�nd�d audi��. �ar��ult�nt furth�r agrees to in�l��� in all its subc�ntra�tor agreer�e�t� h�r��n��r a�r�vi�i�n t,� th� �ffect �ai th� subcontra�iar ��re�s that th� Gi�:y 5h�ll, �ntif �x�ir�tion �f iF���� {3} y��r� �ft�r �in�l ��yr�e�t of the subcor�tr�ct. ha�e acccs� t0► and the Plgf�t �� �x��'11�1e �� r���c�na�l� iimes a�y direC�y pertin�nt bvaks, tJb�urt�er�t�, papers a�d record� caf �uch �ubcontractor involving tr�nsactions related to th� subcontracfi. and furth�r th�t City sh�ll h��� �ccess du�ing normal worl�ir�� f���r� to �Il �ubcontr�Gtor facilitfes and �h�ll b� �r�vi��d ���q��t� �nd ����r�,��� wr��K � ;z . aa,si�i«oo3 ��z z2:�5 ��x co����s�o�� s�s r�c. r�oaa sp�� in ard�r ia c�ndu� au�it� ir� c�r���f�r�c� witl� fih� pr�vi�i�ns of ihis p�ragr�ph. Gity shali give sub����ac�f�r r���an�ble r�ofi�� �f intended audit�. �'. I[�����N��h�� ��N�R�����. 1fi is �x�r���ly und�rsfi�od �nd ��r�ed fha� Con�uftant �h�ll ope�ate �� �n i�d�per�ri�n� �br�tr��tbr as t� all �i�ht� and privil�g�� gr�n�ed f�erein, �nd not as agent, r��resentatide �r employee af fh� Ci#y. ��bject tQ ��� i� ac��r��n�� with the conditian� �r�d pra�i�ians of this l��re�m�n#, �ons�ltant �h�ll h�iv� the ex�lusiv� �igh� ta control the detail5 of it� c�Rerati�r�� �n� ��ti�iti�s and b� ��l�ly �����n�i�l� f�r 4�e ��t� �n� �rrtlss�ons af i�s affic�rs, age���. ���ra�t�, ���lay���, contr�c�vr� �nd �ut����tr��t���. �t�nsui��nt ��Ctr��rnrl�dges �hat �he d�ctri�e caf �esponde�f sup�rr'or sh�ll r�ot �pp�y as b��aveen the Citjr� 1�5F O�FFICBiSr a�gen#�, s�rvants and empfoy���, an� �an�uf#�nt, i�s a�ffi�ee�, agents, em�,l�y���, ���vant�, contra�#ors ��� subc�ntr�c��r�. Cons�ltant f�rtkter ag���s th�t nothing her�e�n �Fiall �e car��tru�d as tt�� cr��tic�r� c�f a ��rtr��rship �r j�int �n�erp�se bet�rv��r� City �n� Gar��ul�n�. �. LY��I�I�r' �fd� liV6�i��l�i���l+�hl. ������.TANT �FiAtL �E LIA�L� Allf� R�SP�1V ,f�t� FC7R ANY AlUC� A�L �R9�'�Ri� �Q�,�, PR�P�€�� G�AMA(�� AN�]lQr� ��l�SOlol,��. INJlJRY, IN�LfJDIl1t� b�4 i�N, Tq AIVY A1V�D �LL �'�RSCINS, C?F AIIdY !'�!N@ C1� �I�ARA�i�F�, I/I/N�THER R��L �14 ASS�RT�Ci, T� iN� �'��N� �A�1,��� �Y �i�'� N�(9'LI��NT ,�CT{�� OR C)MI��I�N[�), IIA�L��A�AN�� �� lllE%1�1Tf�lV,4L M1�C�IVDU�T OF ��N�{��TANT, !i� ��'�1��R�, A��N7�, ��l�VAN�S C�R �MP�Q���S. CC�AlS�1�TANT CC}V�NAIVTS AhID AGR��S 7�r AN�7 DUE�' hI�R��y' 1t�L?�IUNlFY, H��D H,4�MZ�5� AN� ����IV� Tk�� �1TY, ITS 4��1��R�, A��YVii, ��f�If�4Ni� AA1D EIIftPL.CyY�E$, FJ��?M AN� A�AINST ANY ANR ALL- ��IM� �� �1N�C117� FGR �1�'f��14 f'R�P�RTY D,4MAGL Of�' �t)�S (IN����lNC A����'i� QANfAC�F QR �USS T'O CONSULT,4NT'� �USINESS ANC1 ANY 1��SULT111fG L�S� F�RO�I�S) AI�DlOrS P�r�S�N�lL IIVJURY, IN�LUC�lNC� f�EA iH, �� ANY,4IVD �LL. f'�R��NS, �F AIUY K1NC� �F�' �1�IAf�A�T�R, IMFf�T'hl�f� R�AL Ci�' ,4��,��T��, �6,�'l�IN� ��T �� �R 11V �9iVN€�T19N WJThP 7FPIS A�sR'��IW„�"NT, T� T�� ��C'f,�Ni GALI��L1 �Y Tl P� MEG'Ll��NT ACiS �R pM1SSJONS �R MALFEASAlV�E QF C0IVSULTANT, !T� OF�f�Ef�S, Af��N��, S�RV,�N7S OR �hiiPLC�YE'E'S. � ` n a r;,, .. ; ��`siJ � n ; ! , ; t . �_ 3 p4,sii1Z0n3 FRI 12:55 FA.JC C�RNERSTONE SYS INC_ f�001� „ � ! , 9� ���I�iV{VdY�i�.�i Af�1� SU�G�RlTR�+�Ylii��a. C�r�s�lt�nfi �I���I r�pt assign ar �u�contr�ct �ny of its duti�s, �bligati4n� �r r�gh#� under thi� �4gre�m�nt wfthout #he priar wri�ien can5er�t Q� the �ity. lf th� ��ty gP��� s�c� cansent, fh� �ssignee or subcontr��tQr sl��ll ex���t� a wri�k�r� �gPee���� wi�� ��� �i#y �n��� w�ich th� a��ign�e or su�e�►[�����tr�r �gr��� �� b� ��und by th� dut�e� �nd a�lig�ti�n� �f �o�r�su�t�r�t und�r this A�r��m�nt. ��. ��[��L.I�Cd�� I�dl��i 1���, ���Ihl�al�l���. �UL�� �I�� ������T1�fV�. Consulfarit agr��s fia �r��ly with �II ��d�r�i, st�t� �nd Joc�l law�, ardin�nces, rul�s �nrl r��ulatian�. If fihe City notifie� Con�ult�nf of �ny vioi�tiar� of s�ch I�w�, o�dir�ances, rules or r��ul�tian�, Can�uEtant �h�Cl immediafi�ly des��t €rQ� ��� ���r�� the viol�tion_ � 9. Pt�N��I�CI�IMIM�TI�i� G�V�A�,R�7. Cansultan�, far itself, its pe�onal repre�ent�tirr��, �ssign�, subcan#ractQr� ��� �ucc���or� in interest, as part �� #�� �o�side�tion h�r�ir�, �grees th�f in tF�+� per�orm�nce Q.f �Qns�al#�r�f� ��ties and ��ligstion� I��r��r�d�r, it si��fl r�ofi diserimin�f� i� th� tr�atm�nt �r �m�laymer�# af ��y ir�di�idual ar gr�up af in�ividu��s on arry basis pr�hibi��d by I�w: If �ny claim arises �rom �n �Il�g�d �iol�tio� af thi� non�iscrimination cavena�t by Cohsultant, it.� person�l r�pre�ent�tPve�, as�9gn�, subcontractQ� �� �ucce��ar� in interc�st, Consultant �gr��� �Q ���um� �u�h liability �nd ts ind�mn�fy and defe�d the �ity ��d hald th� ��y h��ml��s fr�m s�oh �l�im, "��. iV�il���: Notices r�zquired pur�u�nt to th� pravisions of tnis Agr���m�nt �h��l �� conclusivel� d�t��rnin�d #4 hav� been ��liv�r�d wher� (1) h���-d�lEv�rr�� ft� ��� �t��r �a�ty, i#� ag�nt�; �mploy��s, serv���� �r r��res�nfiativ�s, (2) ��li�r�r�d �y facsimile Wttrl �I�'C�P�i'l�C C�f��lifTl�tl�l�i C�� til� fl°�I�$Il'1�${'ul�rlr or (3) ��c�ived by �he other pa�r hy Uniied St�t�s M�il, �egistered, return ��eeipt r�qu�st�d, �dd��s�eci as follows: Ta THE �liY: � �ity �f �Qrt W�rtI�11T �allltiart� 1 Q04 �'hr��km�rtan F[�� W�rtFi iX 1�1fl2-63� 1 Fac�imile: �8-17} $71�8�5� '�� GDIV�LJLTANi: ��rner���r�� Sy�fiem�, Inc. 420 Ex�f��n�e, Suit� 9 5� frvfne, CA 926�� �arsimile.- (714' } 368��'I 9� J � � t::���� � ��1�'�� � ~�f �r+hl i�C���� ?1i�. q4d11/�00� FRI 1�_�8 FAx CORNBRSTO�E SYS 2NC. I� QOB ��. ���l�li�,T1�3�V �?� �lU���C�Y���. Nefthe� �H� �ify r��� ��r�s�l��n� �hali, du�in� ti�� t�rm af this agreem�nt ��d ���i�ti�r��lly a pe�iod of one y�ar �ft�� i�� t�rminatian, saiici� �o� em�l4ym�n� �r �m�l�y, whe�her �� employe� or irid�p�nd��4 contra�tQr, any �e�s�n wh� is ar i�a� ���� �mpinye� by kh� vth�r durfng the t�rr� �� fihis agr��rrr�nt, witha�,t the p�io� rr�ritten c�ns�nf �f �h� ��r�on's ���I�y+�r. '94. C�C�V�Rh1�+I��dY�L I���d�R�. It is unde�s��Qd and agreed t��t by �x��uti�n �f thi� /�gr��ment, th� Gi�y do�� r��� w�iv� �r �[1r��r��er �r�y �f its �overnrnental power�_ �9�. N� F�d�lll��. Ti�� fail�r� �f �he �ity �r �ar��ulfi��q t� i��i�t up�r� 4h� �erformance of any ierm �r pr�vi�i�r� c�f �this A�r��m�nt or to exerci�� any rfghi gr�n#ed herein shalf not c�nstitute a wai�er o� the Ci#y'� or Can�ult�nt`� respectiwe right t� �nsist �p�n apprapri�te p�rformanc� csr ta assert ��y ���h �ight �n �ny f�#��'� occ�si�r9. � 6, ��1� �TR4� �i191V. ihis A�r��mer�4 �sF�a[I bs can�Eru�d in �c�ordanc� with th� internal laws of the �#�t� Qf . iexa�. I� any �ction, whethee r��i or �s��r��l, at 12�w �r in �quiiy, is I�r�ugf�� o�t the , ba�i� af this Agreement, v�nu� �c�r su�h ��tlar� sh�ll Ife fn s#ate �urts I�C2�t�d in T��r�n4 , �Qunty, Texas �r tF�� Unit�d �tate� D�sf�i�cfi Court fiar the N�rth�rr� �i�trict af ��as�s, For� Warth bivisian. : 1 �. ��1I���� LI�Y. If any �rawisi�n �fi thi� Agr�er��r�� is t��t� #� �� inv�lid, iil��al ar unenforc��l�te, th� v�lidity, leg�lity �nd et�f�r�ea�ility �f fit�e r�m�inir�� prrivisions shal! not i� any way � �� �ff�Ct�� or im��i��d. i �I�. ��F�I;E AlY1�,1�U�E_ �h�a Gity �nd �o��ul��r�# shall �x�rei��: tl��ir b�st effo�t� to meet �h�ir respec#ive duties �i�d bi�lig�;iions as set farth in #hi� �4gre�m�nt, bui shall not �e hel� ii���Q fQ� �r�y delay a�r ami�sion in p��ro�mance due to �orce m�j�ur� �� ath�r ca�se� b�yar�d their r���o�n�bfe control (farc� majeurej incC�,�in�, �ut nt�t limited tc�, �orr�p�i�N�� witF� ��y g�v�mm�nt law,:ordinan�� c�r regul��ion, acts c�f ��d, ��t� �f th� public e�emy, fire�, s�rike�, I��k��ts,: n�t�P�l di�a�t�rr�, w�r5, riot�, mater�al a� laba�r eestrictions by any govemm�ntal �ufi��r-�y, ����sp���fi�n pr��fems andlor any a�her �imil�r c�uses. �L; v�Lv nn n^n �F , � 04��1:1l�003 FRI 1�:5B FA� �I : I i � � CORNERSTONE SYS INC. � 9 �. HE�CiiR��� ��1� ��iV�'��LLIi��. ' Headit��� .�t�d titles us�d it� �his Agreem�i�t are for ��feP��c� p�rpo�e� only and sF�ail �ot be deemed a park Qf #his Ag�e�m�nf. : ��, I�E!llEF�il �F ����I�� . ' T`h� ��r�i�� ��kn�wi�dg� th�t e��F� p�tty and its co�ar�sel have r�vi�w�d ��d revi�ed . thi� Agreement �nd that the nar�n�l rule� of con�t�u�ti�r� �o the, effec� th�# �ny ; �mbiguiti�� a�� to !�� resol�ed again�t the dr�€#ing party �h�ll not be �mpl�yed in tf�� . �nt�r�retatiQ� �f thi� Agr��m�nt �r �xhibit� he�e#a. 2�. ENTIF�,ETY �F A�F���I�FhEi. ;i � I ; i This Agr�ement, incl�,ding #h� �ch�d�l� of �xhibits �tt��h�� h���tn �r�d ��ry ��c+�m���s in�rpQr�t�d h�r�in �y r�f�r�nc�, �en�ins �� �nti�� u�d�rst�nding a�d �g�em�r�t ��f�nr��� ��� Cify ��d C�nsul4�n�, th�ir �ssi�ns �nd successor� in interest, �� �� ��� ��f��P� �n��ir��d h�r�ir�. �Any p�io� o� coniemporaneau� ar,al ar wriit�n a�reetri�n� i� her:el�y decl�red �uIR �nd void to the extent in conflict with any pro�isian c�f thi� Agreemerrt. li� Wl�`N��� WHER��}�r, ih� ��'ties her�t� t��v� �x��ufi�d this A�r��rri�n� in rr�ultipl�s this ; _ _ d�y �f �. : _, 2Q�3. � �fTY �F �Fti W�F�TH: —�� �L' � . . � 3 ��_ �Tbby Vll�t�or� As�[�#�nt �ity Man��er A�TTEST: � r � , I r � % � , By: , -- Y-�_,��i�i�:-�-; �ity �ecPe�arry � : � . � � . - � � ��� ' -- .-- - ' � - �- -- .-� con�rac�, 7�,a�h��i�m�ioa ,, � �� r � � s `-- _ �' , ` - _ ,._ , _._ ���� � COF�NE���f41V� SY�TEM� IN�. , � ��%. f` berb �hittum P���id�r�t �r�a1 C�� ATT,��i: ; �on� �,ii�,( fr }��C���� � �'I��L����aC� 6� � '�5� Cf�r.^� a� f 04�f1�1/2003 FRI 12:56 FAX '; . � . I - CORNERSTONE SYS INC. App1��V�� A� TQ �@�M AND L�GALITY: � � �� � � ��� ,�c-.. Ass�s{�i t City Af#�rn�y � � � � � --- ' - �F� I�41 � i � r�jj n o s OA�411/�D03 FRI 1�:�5 FAX COR��R�TONE SYS I�C. � 009 �x�i�r� a ����r����� �� ���� ����u�nr� �u'���v Ga��er�to�e �y��err��� Irr�., i� ����s�t� #o pr�s��4 �'t� Y'ofl[�wing %�F�����P"� prop���l t� �e �i� �F ��ert' l�V��ih. Ir� pr�sen#i�� ii�i� pr�pas�l f� �l�� Gi�r, ��rner��ar�e Sysierris, I��. l��s �n���v8r�d 't� �utlin� vur a�pproach fo #he managem�nt of a highly effici�nt, co�t efFecfiide sys#ems en�ironment. ii�e �ornerstane �ystem� ���h��nt�rT"' 1� a�ni��� �ffering with mar�y ber��ft� to tY�e �ity Qf �g�t 1N�rth. T'he ��ty �f �'�rt W��th ��si�e� �o a�hi�v� ar�d mairrfiain � w�ll- d��um��t�d, �e�u�i�l ��ns�iaus, i�elia�E�f� fl�ainframe Environmenfi that wiil be �a�Y(y rtt�i�t�in��, prav�ding a stable 2� x 1 aper��ing environmer�t. Corners�one h�S m��� ��v���l ��s�rv�tion� while wor�ir�g on��ite �t t�e Cifiy �f �a� W�r�h, ��d h�s m�de s��r�r�l rec�mm�nd�ti��s ���t Gorn�r�t�n� wauld assf�t iin� Ci�y in bringing the Mai�f�am� �p�r�4i�g ��vi��e����t u� t� a r�n�r� st�b�� �r�vir�r�m�nt. Th� ��f�r�s to impl�r'�a�nf thes� r�carnmendat�ons wiEl require a v�rEabl� e�Fa�k in IaafFi th� �mount af ��sou�ces �equired and the various syst�m� expertise r�q�ti�ed. ihi� situ�tion m�k�� it ��anamir,�l far the Gity of Fort Warth to nire �amerst❑�r�� �y�#�ms t� ��u�p�Y t�e ��ed�d depth and breadth ne�d�� �t pea1� tim�� a� a re�la�ement f�r f�ll-tirn� �y��m$ Rmg�arrimin� �mpl�oy�es. �f�� ��rner�t�r�� Sy��ems, Inc. TechCenterT�' prc�uides t�e Ci�y of Fort INorth wifih ac�ess �o our �ntir� �taf€ of highly tr�in�d �nd �xperienced �y�t�m� pr�gr�mm�P�. Came�stofle �ysfem� has � iarg� ���r� �f �ys#�rrs s�e�lall�t� and ha� �r�v�n e�cp�rt�se in �im�st �ny pla�orm ar syst�ms �nvironm�rrt �hat wo�ld �� re��i�ed �� 4�� �i�r. Wit� th� TechCent�rT"' in pla�e, yaur s�aff f�a� th� �p��r�un�ty te "pick ��� ���,i�� a� th� �ir���f ��1��t i� �u� i�du��." 7h� d�p��, �f our stafF resQurce mea�s tha# syst�rrt is�u�� �I� qui�kly �nd �ffectivel� be handfe�l. �he ��m�T�tan� .�y�tem� ���n�enter�'^ b�ing p�p���ed would ��v�r yo�r �/39Q platform. It w��,#� �l�o ��v�r majar f�M an� Ind���n��nt �aftw��� V�ndoe �ys��m seffiwar� �radu�� a�� I�I� dat�b��� pr�d��Ys �rtd tQols as ih�y rel�t� to the IN ���P� s�rvice��. �ervi�� level objecti�e� are defin�d throu�� on�gQing discu��ion wlih the Cify of For� W�r�h m�n�gement. Fle��e refer to details �eldw for sp��ifi� ��#aals on t�e scape of �this proposed iech��r�#�rT'� av��' th� nex� 1� m�nth�. ih� s�o�� �'� the 'iech��nter�^ ��r� �� adju�f��i by th� �ity, �� n�e�ed, {]r1e nf tF�e m�j�r b����ts c�f t�1� CQmerstone �ys�ems T��h�enter�M is the ability to mar�a�e �y�t�m� �b�i. �nrn�rs#one �ysfems m�n�gem�nt e�fim�f�� t�e co�t of m�eting the �ervi�e le��l obj�ctive� d��ined by the �ity of Fort VJorth man�gement ��d p���a�es a fl�t rr�onfhfy ca�t fio� pro�idlr�g the requir��1 s�r�i���. ��Ni�� c�st 1s r��t ��t �t th� p�ak ���uirem�nt I�v�! that i� w��ld h�ve �o �e f�r the City �rnpfoy�es. Neit�e� i� 04�11l2003 FRI 12:57 FA� COR�ER�TONE SYS INC. �010 , �i . . t�e service �os� b�sed on h��trly ra#�� �hat wau�d vary wideiy month to nn�r�fii� �� pe�ks �n� �alley� ���u�. i�� flat mont�ly �vst is bot[� �c.�an�mi�al and ma��g��hl� ��r #he �ity afi Fart Worth. Dr�e of the �reatesf difficulti�� far �n innhous� �ff ir� a dynarnic en�ironm�r�fi i� maintaini�g ��cu� an long term system� p��j��ts ar�c� �y�tems tr�a���l�r�n�r�f, wFtil� h�n�ling #h� sh�t-t��m �m�rg�n�i�� �r "fighting �i���," H�vir�g �c�ss fa �h� �epih �r�d �r����h c�f th� ��mer�t�n� �yste�� ��� ��I�� �m�li���te �h� itt'�p��t �f shor� �erm ���r��Y��i�s bn �tf�� l�ir��-term pla�. Addifion�l r���urc�� c�n �.e b�'augi�t ir� �a h�ndl� em�r��Rcies c�� to assi�f in the long-t�rm �uppo� r�qui��m�nf� as reque�ted. ! �he �vrner�t�ne Sy�#em� i��F�C�r�T�rYM �ff�ring in�lud�� � 24x7 bpflin� to �rovide ' t���r it��t�r�t acc�ss to our sys�ems progr�mm�r�. A� Carr��r�tone �ystem� em�loy�� � ���we�s th� Hatlir�e, id�ntifi�� �he customer �nd the is�Eae, then dispatches the c�ll #Q ; the �pprapri�te t�chniei�n using Cnrn�rs�an� �y�tems' proprietary H�lp ae�k s�ft��re. �he sysiem mainta9n� the primary and s�c�nd�ry t��[�nicians as�ign�d by �kili fa ���h ; T���tG�nt�r �li���. l'h� �arrect t��hnici�n is p�ged er ��ll�d fa�r fh� probl�r� d�s�rib�d � by �Y�e cli�nt. 1f � respo�se by ��� 4eehni�i�� i� ��f �e�iv�d wi4l�in �� m�inut��, the c�ll i i� �i�y����hed �t� �he s�cbridary techn'rciarr. If a respdn�e by one of irh� #echnici�ns i� 'i not received w�th 30 min�t��, �n �utnm�tic m�n�gement esc�f�tion pracess is � trrgg�red. ; 'I. i 2. I � i �. � �. � 6. ;, i �. �. j 9. ' � �. � � �- � ; 12. � 'f �. i 14. A T��hC�n#er'� manag�� i� a��igr��� t� ���� i��}�C��te��'�" eli�t��. 7�e Ye�hCent�rT"' M�rt���r will pravid� s�v�ral extremely important function� for th� City of Forfi Worth inclutling: ' �nsur��7x24 ���hr�i��l S�rvice� suppvrE acces�i�ility All�c�t� and manage alf Techrtical 5enrice� r�sour�c�� �n�ure ad�qu�te r��ourc�s a�sigrned to perF�rrr� #�� ����ave�J wo�`kfaa;d plar� �ns�re st�a�egic busin�$� dir��ti�n �n� �ust�mer n���� �n� ��q�ire�en�� �r� me� €r����� �11 r�sou�ces meet th� �ity o# F�� Wa��'� �k�ll ��� ���wl���� ��quiP�mer�t� Pr�vi�e f����i��l �duic� �nd �vafuatians of alternatives to th� Cify of FarE VVorth �xecu�iv� � Provid� timely st�fu� reAar�s a� �he workloa� pl�n prQg���s �rovide �eg�lar stat�s of in�s�p� pr�j��ts Ha1d tim�ly ���it� �� t�lec�n�r�n��d �t�s ��vi�ws wi�i� �� �ity �f F�rt Worth Revi�w �����li�������, �nl�ibit�rs, �ric� �lann�d vuQ�k R���� �� ��im�ly b��i� if planr��d wo�k i� on track sn ferm� o�F cra�t, �chedule, �nd r�s������ � �e�ol�� i��ues requiring managerr���# ir�t�rv�ntft�� �nd dire�tion Hold timely onsite �r t�l���nf�r�nc�d Ch�ng� �lan���menfi r�eeti��� f�► ��vi�w �r�d a�+pr�v� all s�brnitt� CF��n�� R�q��sts Er�su�� �II �h�ng� ���#u��ts are prop�rly submitted, �pprav�d, �ch�d�ufed �nd �I���� c��t fc�ll�,v�ring impl�men�atian or bac�oout 2 pA�1°11ti0q3 FRI 1�:57 FAX CORNERSTO�E SYS INC. � q11 , I I i a. �n��are �.��ign�� �ra�lerfl� �r� lo�g��l, tr��k��, r�sofued �nd clo��d aut in � tim�iy faahir�� - 96. ��vi�w �ut-�� �e��e ��que�#s with fihe City of For� Wa�th 'I�. Coarc�inate contr�ci ch�nge� with #he �i�y of �or# W�rt� �nd �am�r�#�n� M��ic���g ��td Adminis�ration 1�. �n��re the �ify af F�rt W�rth'� te�ms �nd c�ar��f4i�n� �r� �onsister�tly mefi a� autlin�d in th� canir�ctual agr�ern��t �r��u rr� �lienf ��4i����ia� ihe ��rn�r�ton� �ystems Tech�enterT"' ����i�g �r�vid�� m�ny adv�nt�g�� to the Gi�iy �f �orC W�rth_ ���ed �n �ur urid�rstandin� of the current serv�ce requir�ment�, we are �rep�r�d t� pr��id� the Cornerstane Sy�t�m� �ech�ent�r� �or $�3,�0@ per manth with a 1��manth con�ract. Und�r��nciing that re�uir�mer�ts �han�e �ver#im� a�d �h� vola�ility o� tl�� �ity af Fa� VVorth ertvi���m�;f�C, b�th ��rti�� we�ld ����in �h� rigF�i t� ev�luaf� �nd ��negatiat� pricing on a �3Q-d�y �ycle. �� ����� �R�P��AI� GoPrte�t��e �y���ms, 1��. ��s #iv� dbj��ti�es fv� praviding � T�chnic�� �uppor� s�lt�iinrt t� t�� Gf�y af F��i IN�rth: � Addr��� �II �f fih� �i#y of �ort �Vorth'� �n ���R� T��hni��l �upp�rt r�q�irerr���t� � P�vid� ��►��t. ef���ti�� ��a����t f�r tF�� m��nfwame ��t�ir�r�men# on a day�to�day ���i� ]`� R��uee �N� .bu�in��� ��posu��� rela�ing tQ the �v�ilabiiity of th� �jty o� Fvrt 1iVnrth'� mi��io� cP9#ical �y�t�m�, �uci� �� unanti�i�at�d s#a� a�s�nce � �erform �n���,in� ��i����n�� �ntl u��e��1�� �� k��� ��� Cii�r'� �ys��m enviranm�en� at sfable and �uppa�ted sefiw�� �I���� f�v�l� 9 �r�vid� r��t ��vi�g �enefits �rtd higheP e€�iciencie� �s�aGi�tr�ct with � ��rm�r�tane Syst�m�, In�.�T�ah�enterT"� �olutinn, lr� �r��r t� �irovide the Gity of Fori Worth with thr� opt�mum �echni�al ���p�rt �alutian, �nd one thai c�n pravide an enr�ironmen# sup�ortiy� �f t�t� �ity'� ��qui��m�n��, �orner�t�n� Aropos�� t�� ie�hC�nt�r�T"� ��ferin�. wi�ich pr�vide� #h� f�llowing: ✓ ���hnie�l ��rvi�c� �up�o�t and m�n�g�men� ��� x! suppa�# plus b�ekup personr��l a� n�e���# � �n�i�e �r�� r�rr��t� �uppori � A i�"r�F�ly ��a��i�i�c! ar�d �xp��i�n�ed staff Wh�t ��rn�r��r�r�� �y�tems �ffers fi�e City with this offering is ihe �4x7 a��i��bility of "�!� ���" ir��hn���l ���e+i��� p�ofe�sic�nals with ye�r� of �xp�rience i� a variety �t �r�vfrar�mer,t� -- "vld pros" who can r��po�d quic�€ly and �occu�af�ly �nd wh� can pravid� v�luab�� �nfnrm�tion �nd �s�istance. IN� �r� �������y �uppor#ing rtumee�u� �lierifis wit� , 3 04�1'1f2DDa FRT 12:57 FAX CORNERSTONE SY� INC. � O1� �4x7 �nvi�onm��t� a�d hav� suppor��d �ever�l ofhers in the pa�t. C�ur s��►ric�� have bee� s�ece���ul prim�rily bec��a�� bf �1) the #echnic�l �xp�rtis� Q� our p+�r�annei, ��) �ur abiliiy to respon� �ui��y �nci ��� r��u��� c��'t� -�inc� aur �n���t�nt$ �r� knQwf�dg�abl�, t�s�s ar� ac��mpfi�h�d i� a mir�imum fiirr��. f:arn�rstone �yst�ms Rrovides a fevel �f �xpertis�, o�lling �n #h� cx�m�ined kr��wl��g� �f ,ov�r �0 �j�st�rti� prof��sionafs, th�t is impo�sibl� tr� duplic�t� in a typic,�ol ��er client environment. � I� ��4�� ����ll��� Afte� �ev�ewi�� 4he �et�mr�����ti�ns mad� �y CoPn��s#one, �h� �it� i��� ask�d ii�at ��am�r�#ane facus nn a s�bset of the�e r�comrnend�tion� for th� ini#i�l �I��month periad. kt �hould �f�a be nated th�t ��k� r��uested vf �am�r�tone �ystems, In�. technici�ns �y Th� �i�y Qf �Qrk �1V�r�h, ��tsi�e of th�se ad�ra���+� in t�is IN S���E �t�tem�n� af Work, may adv�r��ly �ffect th� connpleti�h nf th��� f.�sk� i� ��� 12-����h time frar�e. �h�se �rea� irtcl�ud�: � I�I�I�[�1� L��i��l P��i�i��i�g ����i��P��i�fl t��RF�} D��r�tiir�g ��d�fi�mll�Id ��+��lu�f� � � R��F � �t�r�ge IVYana�ement � ����m�rl'r8t`�►n • ��rfi � [�lu�l�ipl� Produu�t� ■ I��I Licen�ed ��ft�v�r� o � ��ily �p�r�ti�n�l�y�t�m� �r��r�mming ��ap�o�t ii�� O���r�r�ti�ns �nd ��liver��fes ��r #I�� �' �r��� withir� �r�j��t �cope are �s foflows: i��ltipl� �oc�ic�l P�rtiii��i�g �onfigur��rbrr (LP�l�} Uperating 5y�t�rn 11�V Pro�u�ts �1����°v�gi�n Th��� are va�in� levels of the t�pera�ing Sy�fem in ��e �t The City oi �ort Worth. ih� �raducfion �PR�D} LF�AR i� �t level z/C�� �I .�, with the �'est �"fl��i) L�A� being �t I�v�l �513�� �.9. �here is �o m�ir��enan�e k,�'AR av�i{abl� foe ���. Thi� h�nders th� appli�ation of m�inten�nce to the C7��rating Sy�t�m a�d its ��mp�r��r�t�. LPAR �l�hii�g �►rrs��dure� wo�ald need tc� be de�eloped �r�t. �h�n, if is recomm�nded #hat fh� �R4L3 zJQS 1.3 L�AF� be cic�n�d to #h� Y��� ��Af�. At fhat tim�, th� m�int�n�n�� re�uir� fo bring. the �1�� 1.� L�A� ta current le��ls wc�ul�! �e �p�1i�d �o th� i��T l.�A�. ALL I�V pradu� w��ld ,�Iso �� up�r���ri1 �� fh��ir �u�r��� I�v�l� ��r�p��i�l� wi�h TJ'4�� �.3 t�n th� TE�i I��A�. Aff�r �h�e TE�T �.�AR h�s b��n t����tl and validated, the upgrad�d i�SY L�AR urouid #F��r� be �I�ned �� tE�e �'ROb LPAR. T�e �R�D a�d iEST LPAR waufd then be operating at th� sarn� main�enance lev�f� for �il prnduc#s, I�� and I�1�_ � � � b4/1�11�DU3 FRI 1�:�8 FAX CdRNERSTONE SYS INC. � O1� �after the �k��t? an� i��T L�A�'s �re in �ync, � maint�n���e LPAR �H�rul� b� cr�ated, �IQr�g with r�g�lar LPAR c��n4n� pr+��edure�. �'hi� wou�al ���ilif�t� �ut�r� maintenarice and upgrades of t�e Op�rat�nc� Syst�rr9, �s uvell �� ml�f��]Ofl te n�w r�i�����. By trrtip�errtier�tir�� a shared �YS��� �dfum�, �h�r�d M��t�r C:�talog, and the use raf Symboli�, this �ould �e ac�mpli�hed. A li�ni4ing �ac4ar in ae�r�m�li�hirl� thi� t��f� tq th� d�gr�� �f ti�r�� L�A�'s ��uld �� �r� i��u��i�nt arnoun� of �P�I �ycl��. D�lir��pabl�s � 1. �mpiern�nt�d �nd ��c�rnerrt�d ���ning f�r����ure� �. �'�9� �rr'� '����" ��A�� w�uld �� ���r�tin� ����r��F�� s��� I�v��� ef ��� ���r��i�� S�t�ri�, �la�g �+i�h �h� cue���4, carnp��il�l� t�� ���re r�Ee����. 3. 1P�4�int�n�n�� L�� ��+�il�ble €or Ope�a�ing $y�t�m �n�i ifi� ��mp�n�n�� 4. [�t�j�fi 14��n�g�m��t f�em�� A���� ��% afi thi� ta�� cauld �e h�ndled remot�ly, wi�h the remain9rt� �1 �% or�-�it�. '1. �C� ��s�r�a6an �he �ecurlty �dministratinr� nf th� City af �4� WQ�� Nl�infr�m� envirt�nm�nt i� �t th� i�wes� �evel, pu�ing th� �ity Q� ��prt Warth �� � great ri�4� t� �xp�s��re. W� h�v� ��gu� addr���ing s��u°rity but m�re reviev�r, asse�smen�, piat��irrgl �t��1 pr�e�s��s rr�u�� b� �r�dert�4ter�. Plan� are underway fa di�cu�� the implementatian of ���]�'��'� ��,�„ ��� th� ��cu�ing af th� I�M "�" tran�action ln the prod�,�#ivn �I�� r��ia��. i�e A�� lib�ry � defin�t«�s ��v� be�rt r�vi�lnt�� and madified #o remove A��' li6r�ry d��initi�n� f�r r��r�y�xi�t�nt libraries. �li#i�out tf�is change, �h� �nii�� Mainframe �nvirQnment of the �ity of �or� Worth wa�� #at�ily campromi�ed. ih�r� ��� �� A�F ��rthori�ed Iibr�ri�� th�t ha�� nv �A�� protectinn, m�king th�s� li�r��i�� v�ln�r��l� tp modification. T�e d���t�lt Rp►C� us�rid, I�MU��R, h�� r��� be�n �evoiced. ihis ID ha� �p�ci�l �����i�h ��firibut�s. iF�is is ��equi�ed RACF t,�erid #h�� a�nowiedge��le F:A��F user cpuld t� to exploit. Ther� i� an unusuaily �igh num6er of r�vvked us�rs an th� �ystem, 55� t� �� ex��t. �his in�i�ates th�t unt���� �r absalete user�d's mr� r�at ��i�� ��rr7av�d �rrnm �� �y����n. i���� ��e 2'� u���i�'� wi�F� il�� "�pecia�l" a�ribu�e, irnpfying th�t thi� f�cility i� naf being e��t�lled su��ci�t�#ly, Greating ye� �n�thar �xpo�ur� passibility. . 5 04/1'1f2003 F�2I 1�:58 FA7� CEIRNIItSTOhiE SYS INC. �he �lotaat �.c���$ T�bf� �ntry, �Y�'1 �NUG�€��I�, w�s definecf wifih U�'DA�� �c�ess, ���vldi�g� �he possibility that �ny useP �� 4h� �y�t�� ��ufd d�l��� Or updat� #h� Sy�tem Plu�lr�t�s, po�sibly pr�u�n4in� �r� I�L of �he system. ihis h�� be�r� re�ol�ed. A meeting w�� :h�ld w�ere fihe restri�tiQn Qf th� �f�� tr�ns��tior�s t�f C�l��, C��I, f;��A, and ���� w�� dis���s�d. Whil� th[s cNaNg� w�� met w�kh �nticipatior� and �nxi�fiy, �roc��� and too�s cauld �e devel���d and utili��� prodiding the �ece���ry ���ess �r�d p�ac�sses to �ravide probl�m diagno�is �nd re�of�atio� wtthpr�t comp�a�nising �he Ci#y af Fo�t W��h Mainfr�rne �nai�anmenf. ���Int�rt�s#, � pr4du�# used for CICS problern de�erm�n�ti�n and �s�lutian, is �urrently inst�lied a� th� City �f �ari Wo�th. With t�h� prv��r tr�ining, t�i� m�y pe�ve to f�� th� �r�ly �rac�s� ��c�ss�ry t4 �r4�[�e �ontiri��d pr�t�lem s�lv�ng teeF�r�ipues and functi�ns. Whil� r�s��rching #f�e �I�� "C" tr�r�s��t�orts rem�v�l, it �nr�s discover�d ihat ��CUF�ITYP'REFI�bNO i� being ��de� in tf�� �I� t�ble. This indicafe� that all of th� GfCS reg€on� u�e the �ame �A�� prafiles for det�rmining acc�� to tran�action�. ihe a�tcome of this [s th�t 6y r�m+�ving acce�s to the C���, ����, ��pA, �nd ���� tran�acti�n� i� th� ����u�fi�� ���i�n�, ac��s� will �f�� :�� r�m�v�� in th� d�rr�l�����f reginn, TF�e rer��dy f�r ii�i� v►rvuld b� perfarm�ng a�IT ave�l�� �r� �F��n�� #his aption t� Y�S, �nd create n�w RACI� prvfil�s i� �h� GCICSiRN and TCICSi�iN clas� wi�th th� VTAM applid pre#ixing th� t�ansac�lon i�d. AnotF�e� rneth�od to h�ndl� thi� s�#uation i� fo t�ilvr �n individ�al ar gra�p tran�acti�n in the Sli t�61� witf� th� XfRANlresource �j����na�n� �ar�m�ter. �' the ��4 high lev�l qualifi�rs (hlq) of t�te dat�se�s �r� �f�e system, o�fy �`f 0��v� �r� �����f��ed �AC�' u�erid �r �raupid, Of tl�� 314 hlq's, about '�� appear ta be t�mpora�y w�ric d�t� ��fs �h�t ��uld s�fel� be d�lefied. �► second �roup of i�fq'� �ppe�r� to �e r�lated �o the Y��C project, and prob�bly could b� mig���d t� tap�. iher� �r� �pprnximately �0 hlq'� that ar� r�lated #� p��, pE3� q�t�b�ses xnd C,�MF. Th��� ��u1�1 be migr��ed ta t�p�> fr��ing �� �A�� v�lum�s. Approxir�at�ly 113 �� tFr� r�m�ining hi�'� �r� ���r�fir�g system ar 1�1f safiw��e lif�r�rie� ar�d sh�uld }�ave �r�u� �r u��nd� e����� �� ���� �� p�����1�. It would prove bene�cial ta The �ity of �or� Worth td QE�t�j� t�'�i�ti rng �r� th� RACF �rod�ct �dmini�tr�tion far the City of Fort Uv�r� IT F�A�� �dmini�tratQ� whil� fiNis werk is b�ing ur�dertaken. After t��� #raini�g, th� �.AG� admin�stratar wilf �� ��I� fa mair�t�in th� �AGF �nvi�o�mer�� gei�g ��rwa��. A� y�u ��r� t�ll :from the �escription af ihe �e�urity en�ironm�nt af t�e i�/lla�nfr�m� �n�ironmen#, �dditinnaf tPme is requir�� #� det���i�� �f! �� the �x�t���r�s. ��►iv��ebl�� 9. �I�� �nvir�nme�,� — ih� pr�d�c�ion r��iQn wrill b� r��tpi���� ��g�,r ��in� �k�� ��E�F, C�;�f, C���, ��d �ED� 4�an����i�n�, whil� �fr� �d+�v�lr�pr��t�� r'��it�t� will �till h��� �hi� �o��s�. ��-Int�rtrst r�ri11 Ixe im{�I�m�nied in �rder t� p��i�� �i���ra�ti� t��l� tl��g ►a►ill enabl� pr�abl�m d�i�rminafiiar� r�vifih fihe r�aia �� Q4/l.'J./20f13 FRT 12:58 F`AX CQRNER�TDNE SYS T�TC. r�vokin�� �� the�� thr�� tr�����ti+�r�s, �. ,��� L�i�aYar°i�� ��h� A�� li�ra�i�� wil� f� �rat��t�d ��� un�ufha��d ������. 3. Ft��F �e�ufit U���id -� i�i� ��.�lt F�A��' ����id ►�ril1 �� r�b����1, pr�r��r�tir�g �na��,o�i�+�d u�� vf �h� ��e�i�l �����$i�ln ��I°ib�i�� �il�w�d I�y it� ���. �. U���c�� -� pr��d�r� e�+ill i�e ��iabli�hed f�r �reda�cing u�epi�� n�4 u��d b�+ � ��rr��in �riod �� fi�n�. A pr•ocedure �uill k�� ���blish�d ��rr �e��r•r�irring th� ��quirem�ant,� f�r a� ����id t� be �r���d �i�i� "����i��" �'C�'ibut��. �, ��ta��t ����r�ty ���t���f� wiil 6� pr���ted b� tn� r��� �� t��upid� �n� lJs�r�d� vari�h �h+� ����'��i �L fa�iliiy ind�ked. 6, �p����t f��n�g�m�ni Additi���lly, i4 ��y �� ����rmir��d th�� � training �esaurce is n�c.��s�ry tv fully uti�i�� f�� CA-I���r��s� �pr��uct. �emate Acce�� � ��� t� th� c�m�l�xiiy o�fi�i� fi���, �rrd th� ir�t�r��klan r�q[�ir�� �etw��r� the ���n��'�s�� �y�t�m�, i��, f��F��i�i�n �nd i�� Ci#y o� Fo�t IAlo�h ��F admini�tr�tor, �t is ��t��r ���rt�d i� tF�i� w�rk is a�com�Eished ansite. �, ������� �df�������n� ���e�a�i�n . Ti��re ��� many riatasefs cu��ntfy ��us�d i� Cifiy �� F��i W��h dis�c �p��� t��t �re . e�st�lete. The id�en�f�i���ion �� th��e datas�ets would enab�e th�m ta be archived to t�pe, tf��r��� fr��ir�� up disk space fior use by 7he Gity af ��ri� Worth. �his tas� may d�:f�� the n�c���ty af addition�� �tor�ge procuremEnt. Cam�r�tan� �y�tems, Inc. is �urr�ntly in th� �r�c�s� �f i��r�#ifying �i��� d�t���t� ��d �rGhEving them ta fi�p�. �'�i� ��2 libr�rie�, �B2 d���b�$�s and QiViF dataset� ar�upied t�v��ty-�ix (2�) valum�s o�f d�t�. �nese dataset ha�e now t�e�R ar�hivecf, and th� v�lum�� �r`� fr�� for �ase. Addifionally, ther� a�e Y�K d�t���t� th�t m�y be �P�hiv�d, with f�r�her inve�tig�tion, fr�eing up mor� vqi�lmes. Further investigafiiar� o� duplic�t� ar�� obsolete pr�duct iibrari�s would fr�e �p �cfditional v�l�r���. � Comer�ton� Sy�tem�, In�. h�s updat�d �he H�M par�m����s �t TI�� �fty �'F �art Wort�, �nabling �II valume�, whethe� �hey ar�: �M� rt7�n�ged t�r N41V�IVI�, t� ka� managed by H�M. i'his will f��ilitat� the migratio�n of less freq��ntly us$d d�Y���ts r�siding �n di�k V�Iti117E'S tq ki� fl'1�gP���d 4t9 ����� ��til #��y �r� r�e�d�d. r�ois , 7 pA I�1'1l2003 FRI 12: 59 FAX CORNERSTONE 5Y9 IiVC. � 01� i � � : ���l��%��1�$ ' �. H��A manag�ng ��� �A�1� v�1�me� 4. ����m�nt�d ��1� �r�birt�nrr��nt � ; �. R��+i��w�� d�� ��ugine� ; 6. �4�di�i���[ ��� di�� �p�c�, def��ring fut�re d"r�� �rr�cU�m�n�� ; 7. Pr����# {4���g�m�n� � , Rerrtaae Ac��s TFi� remaining work for this task could 6� p�r��rm�d rem�'tely. �. ��eur[��n���i��r �6��r�/�#i�►rr Af ��� f��gin�in� -�f the aur��nt engagement by Camers�one �y�temr, Inc. with ihe �ity af Fort INart�, doc�m�nt�tion w�s non-e�isten�c re�arxf�r�g #M� ��i�gram� �nvir�nm�rlt, C9urir�g thi� �ng�g�ment, d�cument�tiQn i� �eing creat�d �� th� ����ess con�i�u��, �orrl�r��t�rt� �y�����, I��. i��� �1�v�lc�p�� various �net�ods o� praducing and r��ir�f�irll�g Sy�4em Dacumentation. The c�amp[et� docume�t�tian p��k�ge will inelud� ��horoug[� de�crip�inn of the IT IUl�inframe Envtronm�n� +�f Th� �ity �f For� W�rth, enc� ii� component�_ �fVi�inte�ance procedur�� ��� f�M svftw�r� wil! b� in�lu��d, �lar�� with a�comple#e li�t of 1BM softw�r� �n� th�ir r�lea��lmaint�nar�ce lev��s. InfaPm�ti�r� ������i�� ISV ��fiwar� h�� ���r� �i�Ficu�t ta o��ai�. Yhi� I� du� in �ar� fA �hB ISV eu�i��ne� �u��e�s �ar TF�� City af Fa�t VI/a�h being an unl�nown. !t Is ou� u�derstandin� th�t tl�i� in�Famn�tlr�n i� curr�Rtly hou�ed i� an araa th�t ��r�no# b� acee��ed due fia :I�g�l issu�s. Another aver�u� n��d� tv t�e �ursu�d t� t�bt,�ir1 this infQrm�tfQn. Wi��n th�s� i�su�s ar� �esolved, Corn�rst�one Sy���m�, I�e. will �� �.�1� �� pr����d in obtaining and d��u����i�g fh� ISV infarmatian �s w�ll. Comerstar�e Sy�tem�, Jne. al�o p�o�id�� � web�ba�ed document libr�ry t�at s�rv�s �s a repo�itory fiar �ystem Docurrtentatlon. A�!►verabl+�� 1. �ity af Faxf �'��tF� {q��in��r�m� �n�►i���rn�nf ���rr��n4�ii�r� 2. �����a�eci �locument Libr�.ry �c�ing �� a� r�p��ptor}+ fior �he �ity vf F�rt. �'orfil� �ain�ram� ���urn�r�i�tion 3. ��j��� 111Y�e������nt Remot� Acc�ss � �'he dacumen�atlon coul�i �� G��npl�ted r�ma�efy. o�,�x�i��oQ� ��Y iz:�� FAx ca�N��s�o�� s�s ixc. r�oi� 4. ��� —11d1�l�ipl� ��� �������� ���t��trart - �E ihere �r� fwo �vrt �roducts in u�e at The �ity c�f �Qrk Vll�rkh. Y�t�y �re �yn�s�rt frorrt j �omp�ter �,s�q�a�t��, an� I�M'� D���Ri. It i� �ur un���t�nding tHat �yr��S�[� i� ir� � th� mi�st af � 3-�y�ar I�a��, t���gh th� �x��t tirn� �rnain��� i� u�k��wrti. I�Ni'� � QF�ORT is �n � m�r���ly �I��r�� schedule. � If �ossi6le, "rt �ror,ld b� b�nefici�l ta th� �iiy of �arth W�rth t� �� runr�ing �n Qn� ; �vtiwa�e� �a�t p�od�c�. �ene�its resulting firom thi� w�uld ir��l��� � c�st �aving� g�i�ed �n the disc�ntinu�d prQdu�t, and only �n� ��rt �r����t #o r�aintai�. �ell�r�r��1�� � �in�le �o� p���1u� �nnin� �f ih� �ii� �� ��r� �nr#h i � R�mote A�cess � ihe � 6 hnurs r�quired to perfarm fihis t�sk could b� perfarmed rem�t�fy. �. Li��r���d� I�NI ��ft1�2�1'e -- R�vi�� 9�����f��� � Upnn an initial review of th� IBiVi saftware in�en#ory for ihe Cify of �'art Worth, the�� appe�r� to be di�crep�n�i�� in uvh�t i� �ct�t�lly running, and what ihe �ity �f ��rt rNQ�h is ��ing ���r�$d for. A f�r�h�r �nafy�is of this �o�ufd p�#�n�i�fly r��ul� in ��t�s# s�vin�s fo�r �he �ity af F�rt Worth. ��1r�e�abl�s ,�� ��I�I �����e i�v�n4ary tha� ��r���� r���h tF�� producis running �t ih� �i4}� �.#r FqR ��� Rem�t� Ac���� Thi� review wcauld be b�tt�r ��rv�d if pe�fc�rmed onsite. �i, ��ily� �p�ra�ic�r�slSystems Pragrammir�g �up�er� ��b�erv�fion iher� i� ���q�ir�m�nt fqr� daily �per�h�ns a�d �y�tems Programming �upport fa� �'I�� �ify vf �'ort WQrt�. This supp�rt w�u�d a�dress day�t�-d�y i�s�s �s xh�y �ris�, in�l�ding, �ut ��t lirr9ii��i �a heip d��k ir��uiri��, prir�t�r r�q�ir�menis, and termina[ ���itions_ : ani,�.�i��ooa i � � i �` � „ �I �z a. � � �►� �a�c CORN�ItSTONE SYS XNC. �l�v�r��1��c '9. R������es �� ������ ��� �1�ily ���r��i��� ��� �y��ems �re�r�rr[ming �u�porfi of ih� �it�+ �f ��rt 1�orih. 2. Acee�� 4c� th@ �nm��4�an� .�y�#ern�, lne. botlin�, �uhi�h i� a�� � 7���ili�y, to a�tl��� ����i��� �� th�� �ris� �t tH� Gity �� F�� �►��1�. R�rr��te �������. Tht� fur�ction could be perFormed r�mp#�ly, �l�a +�tili�ing fhe �ornerstone �y�t�m�, fn�. �-lQtlin�. �'. �&���UN� m�r����men�f��4�[��� ��������� �om��s�one �ys#em�, Inc. is w�12 knawn fvr th�ir �rvj��t Ma��g�m�n� ��ills �hr�ughc►�t the industry. A� in aii ¢� our ��rvic�s ��g�gem�nts, we will �mpl�y aur narrnai �'ro�e�t M�nagem��t practi�es with �h� �iiy �f ��rt vV�rthf Th� Pr�j��t Nl�n�gemen� ��I�� and �esp�r�sibiliti�� �f C�m�rsfion� Sy���m�, Inc. irr�lude: ��e�elaps ar�d enforces ris�C, c�mmuni��tlQns, i�su� �scalati�n, �nd �s�p� manag�m�nt:�trat�gi�s. ; � �r��t�s �nd :m�intains deiail�d P��j�eit 1Nark �tan, r�il��tnn� �Fi�r��, �r�� overdll �� pr�j�e� dacumer�t�ti�rr, in�f��ir�g w��kly prc,je�t ���tus �ummary, issu� stat�s log, ; h�ur by h�ur impl�iri��t�#ion and can�ingency plan�, �nd haurs r�port. � i • Manag�s ail prr�ject and mic�ra#ion communi�atia��. ih� Comerstone Projr�ct ; Man�c�er will �ctively �e�� ��d ��Ilact the Enfarmafiion required to maintain the i various plar�s, status rep�rts, �n� i�g�. All prc�j�cfi ir�fvrmati�n i� �o�t�d in th� ��f � b�c�m�nt Li�r�ry on th� ��I w�b site. �his inf��m�tian I� a��es�ible a�ly �a fi�� ; �lient �nd ��I t�am memh�rs. T�� Projeet M�n��e� is th� ��r�fr�l (pNL.Y} ��inf f�� ! upd�t�s t� th� ���urnent Lt�r�ry, ; ' L��ds �II pr�j�cf �ta�us r�diew ma�tings. The project manager will provide an � agend�, �nd be fihe le�d �pal�e��er�on an �I� canference cal�se 1 he �rojec� ; AA�n�ger will review projecfi plan tasks and i�$��� ��ring th� w���iy PrQj��t �t�t�s �er�ieuv Me�ting$, � : � M�nitvr� the pr�j�ct �r�gr��� afld r���r�t� tFie '��u� ����u�' f� GSI ��d �h� Clie��. � T�� P��jeCt M���g�� will ���u�� �Il CSI P�saur��� h�Ve com�l�t�d their time entries � fbt th� prajecf. Th�y wifa then �eview the tim� enfry ��#a, �nd pr�p�r� month�y �tatu� � reports an t�e proj�ct hvur�, to �n�ure con�i�i�nt �nd �ccur�t� biiling. � o�nordinates and �chedul�� al� Gorner�tor�e projecfi re���rr��, #r��kin� �nd �����in� i pr�jecf expenses. � � l�e�c�lves andla� escalates prr�ject i��u�� t� the �Ifent �nd ��1 m�n���m�nt, � � K��pS p�Qje� in cont�xt af th� �t�t�m�nt nf V11t�r'k. Ti�e �r����� Nl�n�ger w�ll faflc�w ; th� `���pe Mana�g�m�n� �����gy' �efin�d at p��j�� s��rfi. All n�w �p�rov�� pr�j�ot i r�ques�s will b� r�l�yed thr�u�h tf�� �rbj��i IVlgr���er to th� project te�m. TH� �o1a to 09/,i�11�0i1� RI 14:1� FAX � �� � �a�'iie�oo� �� �9:�a �� T � ' i� I { S � ������� �� �aa�rr pr��e �o iv� .. ��j��t �����r wili fr��i� �I1 c�ut �a� acc��� �q���€� �r�d v�r�. r�ai � €� d 1' �1�� ��� �im��r�rr�� �r� ��g �i , I; .� � i� i; i I�4 I ,�. � � ,� ; �� CORHERSTONE SYS TNC. iGXc��1CG7FJ.64a'�'F nr.� .�.i c+...-.-. �i -�-. co�r����N� s9rs �1��, �. ��`� ��' ���� ����l�L � i�� �Il�:+ir� �r��� +r�r� id�rr�tti�i�� by ���r���n� �� �ra�� +�� [���� ���� ��y �T��� ���r���ing. Addit���� [�+��r�r �����ti�n� �r�v� b��r� m�d� by �g���o��4�� �� ����� ����. �I v�ark �i fi���� ���� �� �n��d�r�d �ufi of ���p� %���� ��p���� T�������'" �� �k�1� tifn�, �ut ���+ � �����'�� #FI��u�h � ��d�rd t�aurly ���� �P � r��#��1� �;���m�r�� ir� � �ri�r�� � ����� �r%���nt�r'"'" sgre�me�t. �� * - � � ��fT'� ��1� � � � ���� � ���� �����m�r�t . � P'��1�a�i� �1�t'tq�r���il�� P��� ��1� � ��p��d�� � � ��p� �'vntr�l �'�h�r� ��rr��ly i� �� ��� �����i �r�dw� In �r�� � �is�ter ��taaM,r�ry � ��t� �r���r r��vefy �l�fl ��� ��oae��� ��'� t��i €�rr�r�#I� ��s�il�bl� _ � . ,� ��i��� �nvlr�rrmr��,t � i��ltl�l� v���n� �� ���l�l� �P� !n �6� � �� �ity �f ��i� Vtid�P� f11� �uld J�op�f�� ���lie���6N ��8�f�'�� ����4� 1' , � �$' �-i1.;1� �' LI i � u.� � 11�7�Y BVfi� ��� ��.a`�l"�� � �. . � � � ; � � � ;. . . ; ,. � . �� � ���Ia� , �� �/,��d� � , . .._ �I ooa f��i8 �� _ , 04/,11/2003 FRI 13:q0 FAX CORi�iERSTONE SYS INC. 1�0�0 , ; iE�H�E1�7'�R T�+ ����F�I�iI�F� �he i��h��n�er T^^ is de�igned t� m��t and �����d all vf th� �ity �f 1��r� Worth's T����i��l S�rv[��� �u���� ���i�tan�� requir�m�nts �� �u�lin�d in �I�� lhl �COPE area �bo�� over tf�e nexE year. T�is affe�ng pravides �even d�ys a weel�, �4 hour� � day 5ysf�ms �rcagr�mming �u�po�t. Deli�e�y of ihi� sewice is ihrough � combinatiqn �f remote �nrl nnsi��e aetivi#i�s. i Al! C�P��r�t�r�� P���ur�� �r� �W�'tl�bl� vi� ��g�r thr�u�i1 th� 2��c7 Hatline. A primary � and a bac�c[�p person will be assi�ned for support assisfiance ��4x1� for e�ch �uncti�n�E : technical area t�eing s�pp�rt��i, �.e., 4SI39�I�:PAR canfigur�tivn, R.�4�F�, Th�rd Parr�y ; �oftware, �A�p Mar�agemen4, �art functi�nality, �aily �pe�ations ar�cl �y�t�m � �r�gr�mmi�g ����or�, Qan �'i�a��k�►, ��e �pir��Py ��p��� ��P��� f�� th� �ity �f F�r� � W�r�F� wi11 E�� ��ign�d � multi�l� t�chni��l �r���. ��rr7��� ���[�u� ��rrri��s may be ; pravided from �a�iou� indivi�uals an our staif natianwide 4a pe�arm a r�ariety of sy�tem� ; programming t��lc� fram our f�cilitie� or their hame office�, ther�by, r�ducing co�f� �nd hours spent in tr�Wef. All p��ann�l ���igr��� t� th� �Ity Qf FQr� WQr�h will b� �p�r�v� j �y 4he �ity ���F�r� �h�y �egin any s�rvices, ifi et afl p���i�1�. 7hi� may n�t b� ����i�l� i� , an em�rgency situatian. � These �ervices are provided asst�ming the appropriate felecammunications so�tinr�re� ; dial�up numb�rslV�'N �nd [ogan id� ta �ccess the Gity af Fort 4Nor�h"s system� ��e � �nad� a�ailable � ta the assignad consultants or if a remote c�nnectic�n b�tw��n ; �ometst�n� en�l:th� �i#y is ��t�bl�sh�d, �he �ech�enter �"" �fferin� fQr the Cify wouid include having a i�ehC�nf�� T�' �f���g��, ���I �:ed��, ���igr��� t4 th� a��Q�nt. ihe ri�ir�f lin� o� ��ck�p will �� �ur I�ad man���rn�nt te�m cuntact, th� ��n�r�l M�nag�P af ��Pg� �y�te��. T�e Te�h�ert�er T"" IVI�CI�g��' �11d �h� G�I1�r�l M�r����r of Lar�a Systems v�rili c[oseiy camm�nic�t� on � r�guiar b��i� ta �n�ure cantinuity vf ���vic�� provi��d to �he �i�y o� ��rfi Worth. Art a�ditianal �c�vant�g� t4 the TechGenier �" �ffering i� the 24 x 36� H�trin�. The H�tiitw� i� � u�ic�i�� C�r��r�fane c���rlr�� tFi�t provides effec�ive cro�s�discipline suppor� and prvblem soiying far toda�s camplex multipl� platfarm enrrironment�. Carn�rstar�� ��nior #�chnician� �re av�il�ble �4 haurs pe� dayl7 days per week. ih�y c�n provi�� ��pp�rt ��� ��l���, �M, 1l�E, Lin�x, ��1440, AIX �nd �ther n�n�I�M I�NIX ���r�ting �y�t�m�, ���IIP; and vari�u� L�NI�F I�M and 3rd �arty sysfier�� prndu�f�� �� r�quest�d_ Throug[� the Hofilin� service� the City of Fort 1Nar�h will ha�e acc��s ta av�� 7� fechnica[ member� of the Cornerstone team, with � wld� v�riety of �kill �ets, �4 �our� a d�y, 3fi�� day� a y�ar. � W��n a��bl�m��cc�ars th�t r�q�ir�s r����r�h v�th�P� i� a speci�ic Pequest s��rice, iF�e City o� Fa� Wsr�� will ��ta�t t�� ������4+��� Hl��li�e. A1! c�lf� rep�rted t� tF�� Corners4one Hatlin� will be r��ponded to �n�d logged. When the Fpotline receive� � call, th�y will log the n�m� of th� �aller, the time, �h� date, and then immediately d�spatch a��ns�lt�n#. ihe con�ultant is respon�ial� f�r r�p�rting st�tus ba�k t� the 12 p4/�1l200� FRI 13:00 FAX CDRIVERSTONE SY� iNC. �j0�1 b�tline, �uch �� the cau�e of the prablem �rtd the r��olution. T[�ey will either upd�fi� th� prQbl�m ti�k�t in �I�e bc�tiin� dat�base �h�mselves or wil� provide the k�otiin� with th� inf�rmation so that fYre probiem is firacked from sfiart to finish. The ba�lin� will' track and reporfi how quic�ly or effec�ively fh� �ser suppor� �eque�ts are bei�� add�es�ed. TFifs will help �orn�erstone �ystem�, Inc. en�ure tl�at accepta�le ���rvi� I�wels �r� b�ing m�t, �II �m��g�r��y ��Ils wili b� r�sponded tQ irnme�i�t�ly. ��qu��t�d tas�cs �r� usually h�ndled with�n th� sam� warkd�y. 7h�r� a�e n� extra ch�rg�� f�r pr�mium �r �ff E�au�s ��������, ��d ��� ����ess f�r pl�cir�g ��ll� �uri�g normal and aff-hot�rs are �he same. �ased r�n the scape af wvrk and the estimated praj�ct dur�#ian,�how�v�r, a separafie Servic�� �greement may b� r�quir�d to cov�rthe additiQn�l �x��n�es th�� w4�1� b� in�urr�d. Carr��r�4ar�� wilf crea�e skilis required for ft�Es qu�lification�. � a�e�m �� i�h� t�p pers�r�r��l that hav� an �pprapr�a�e mix �f enc�ageme�t. The fallowing is � brief summary of aur st�#F c�:[�ALI�'1��,7'I�)�1� Ac�ount �IPar��g�m�nt Ti�� m�n�g�r��nt t�arrti �mploy�d �y Car�er�t�n� Syst�ms, Inc. �ffers � w��ltft af E�nowl�d�� and '+�xp�rienc� �a the sta�s and va�ia�� acco�ants �hey mana�e. Our m�n�ger� ha�e� m�eny y��r� af exp�ri�nce in Inform�tion T�chnr�lagy �c�ount a�d project mana�emen�. ihey h�ve an extensive t��hnic�l b��kgrqun� in midar�ng� t� large �y�t�m�, w�ic� h�s I�d �h�m t� managem�nt positi�ns marta�gin� �p�r�tiQns �nd T�cF�r�i��l S�rtirr�e� r�s�ur��s, �r�aj��f� ��� ���i�e d�t� r�r�t�rs ��r b�th� �maE� ��trip��r�l�s �11� rri�jol` ��rKi�r��i�r7s f�i � wid� v�riety of indu��ries, includin� ���aspace, b�nking, insuraric�, ret�il �nd t�anspor�tia�_ They F�ave mar�aged s4affs of more fihan 1�� employee� 'rJi�per�ed �cra�� the N�r#ri A�meric�. AdditioR�lly, they h�v� man�,ged a multitud� and: wide v�ariety of major proje�ts, including da�a center reloc��ions and �n��li�ati�n�; op�T�ting �ysi�m, suasyst�m �n� n�tw�r� migrati�n�; fnfrastr��t�re ���ig� ��d irrr��l�tr�et�4�ii���; �r�d �ysfe�n de�ign �nd impl�:rr��:r�t�ti�r�s, su�h �s Ch�ng� M�n���rr��n�. : �e�h►�ic�� ��rvr'�c�� Q5l39D , �J�� an� Tl�ird P�rty �oS#ware Th� �t�ff af 5ystems Programm�rs ernploy€d by �orn�rst�ne �ystem�: Inc. h�� � muitiirude of experi�nc� suRpQrtang � u�ri�#y �f �p�ratin� sy�t�ms �unr�i�g on a var�vu� typ�s �f pra��ssora. Th�y h�v� �r�vid�d s����rt f�T cli�nt� �t�mming from � wide rang� �f indust�i�� �n� �av� a bP�,ad r�rr�� of �xp�ri�r�ce w�rk[r�� wit� nunn�r�u� thir� A�rtY Prvduc�s. Their primary res�an�ibilifi�s ir�clu�e d�y to�c��y t��hni�l ��RpQr# fQr Gli�nt ��ta �nt�r�, 4p�t�ting syst�rn, �ub�y�t�m �nd thi�d �ar�y product� upgrades as w�ll �s in�t�lls, in �dditiort ia mainframe hardwaP� cantigurat�arrs ar�d ln��ll��i�n. ih�y �1�+� Y�av� b��n 1� 04 �1�if2�U� FRI 13:01 �AX CORNERSTONE SYS INC- f�d�� I ' • inv4lved wi�h a wid� r�rr�� bf pr�j��s, �ucF� �s d�i� e�r��e� Pelg�aativn�, �nd �����ting �y�#em �nd �ub�yst�m mi��ations. ih� �omm�n���ians �nn�ult�nts war�ing for �arner�tane Sy�#ems, Inc. h�ve ���nsi�e experi�n�� in �nt�rpr'r�e netwaek desfgn, �nd �NA fmpiemen��tion �nd ���igr�. We have assi�t�d many of aur clier�t� w�tti th� im�l�m�ntafiign of �n �nt�rpri�� n�twork sofution; which in�l�ded pPddu��� �u�� �� �AN�, iCPlIP, APPN, ���1, NP�i, �C'�, ,�S1400s. , DAS� M�n���rrti��t �amerstone �y�tems, Inc. h�� employed a�t�fF of T�chnician� th�� is respansib�� far �11 ��(���� of storage m�nagement, fncluding DASD capacity pl�nning. T'hey have y��� �f �xp��ier��� w�rking with a v�riety Qf �A�a equiRment, �nd I�M a�d ihird p�rty sa�w�re rr����g�rr���t �r�du�ts, ��m� �F th� m�j�r project� t��y ha�v� campleted are DFHSM �nd �F�MS implem�r�iations, aAS� �nd �ape conv�rsians, in�luding ��� ��ci 11��. . S��u�ii� Ma�agement ih� t�cl�nie�l �upport �t�fF �mplc�yed by Comerstone System�, Ir��. k��s sev���l y�r� �� ����r��n�e working with variaus securitar �yst�m� in �n OS1390 environm�n#, �h� major �nes �ein,g RA��, ���1� anci �op �ecret. Yheir prim�ry re��an�ibili#i�� enEail inst�lling� �ust��ni�ing, im�l�m�nting �fl� nn�int�ining these security syst�m�, �nd und��' 4he �ir�e�i�� �f t�� �li�nt� �dminis���r�g �e�urifiy to enst�r-� fh� pr�}��r prote�tion af the client's �rc��r�rri� ar�d ��t�. Th�y h�ue al�a dev�l�ped �r��edur�� f�r pe�F��ming th� role of a�ecurity i�dminis�Pa#+�r, and ��rForm�d c�nver�ic��s fr�rv� i�fi�rt�al ia �xtemal securi�y for onlfne syst�m�, such �� ��5� and �I��. � �I�C!-iCENTER T"" �I!lCa,4CaF�l�fl�� ��'A�T UP IIlIETHQDOL�CY �he proce�� far� tran�itian af �kill� and r��pon�ibilities will occur th�au�h th� fallr�win� �h�s�d app�c��ches. � �t�p '9: ���i�wr ��I�� � �t����rt�i�il��i�� A� part of th� T°ecFi�entefi �"" off�ring, �am�rstone �y�tern�, Inc, will �s�ign C�il L�d�t as t�� ��chGeh�r TM M��ag�� to a�f �� th� prim�ry e�r����t f�r suppart �and �v�r�g�. ihi� indiW€dual'� re�ponsibilitf�� will includ�: � A�t as the ��rn�r�t�n� �y�t�m�, In�. �e�#ral p4in� Q� contact fc►r the �1ay of Far� Worfh's IIAIS: sfiafif to perFnrrn pro�lem det�rminatl�n ar�d r��vluti�n on itl�n�ifi�d caver�g� ar`e�s. � Act �� th� �arnerstone 5y�tems, Inc. res�aurc� cocardin�tar. �a pA/�1�1/�003 FRI 13:01 FA� CORNER�TONE SYS INC. �j�23 � �erfarm pro�{em tr�cl�itlg �nd �r����f r�r ���gemertt r�spon�iloiliti�s for �ny �ng�g�d �amer�ne Sy�tem�, Inc. �esaurc�. � FCe�p th� �ity of Fof� Vll�rt�'� managem��t aw�r� of i�sue� �h�fi r�quir+� m�n�gemer��.�t�entian. ��C��p �h� City of Fort 1N�rth apprised on Carn�rstor�� System�, I��. ��ivi�i�� �� p�+ek�l�m ���rmina�iran a�d r��olution through acfivity ��parts {Timing of repo�s �o b� d�t�rmin�d hy the �ity h11�r�ag�menej. � As�ume resp���i�ility f�r ��suring a sm���h c�v�ra�� tr�nsition f�r �ny w�r� i��ms where Carr��r�ton� �yst�ms, In�. w�at�ld ��fi as ��it��ryr supp�rt ��i��fi. }� p,���� n������ry ����king� with the �ity'� Man�gement or �t��F. � � Build a tect�r�i�al $�pp�rt st�ff wi�h �x�en�i�� K��wl�dg� c�f and f�mili�r�y with th� i city o� �or� UV�r�h's computin� �r�vir�rtrri�n�. � ➢�ro�id� bac��p resaur��s thrau�h the "��#ety Ne�' c�f �y�t�m� prn�rammers. � I TfiB C�P��p����� �y����i1�. 1�c. T�chGent�r T"" Manager will have ����� tv �n ���igned �j r�roup a� �ech�icians. which wi1E In��+e ��q�ir��J kr���vl�d�� �� t�e �ity �f F�� V1l��Ch'� � envi�onmen#. Tiii� ��sig�ed te��n of i�dividual� wil! d�liv�f �f�� sys��l�s �������i�g if s��ices from ��remote �iialup sit�, ove� a camrnunications linit betwe��l or�� of 4ur ; I���ti�n� �nd 4h� �ifiy �� F�� Vll�rth`s d��� �n��r or an-�ite. il�is se�ri�� d�livery appr���� �Il�w� �ur �t�ff fio facllita�f� � t��� ������� fo �esolvi�g t�chnical i�sue�; ieam memf��rs ar� able tQ dra+ev up�n ���h� ��h�r�� �x��r�i�� i� � giv�n di�ciplin� ta addr�ss problems. The net res�lt is c{uick problerr� det�rmir��tion �r�d r��oluti�n for the �ity. �i�p �: �e�+el�� S�fi� ��ur�+�y� A�it� �un►�y will be complet�� b�r r��ararc�s alr�ady familiar v�cifih the City af �ort Wgrth's �nvironrrt�nt. Th�s survey pr��d�� our sy�tern� st�Sf witi� th� nec��s�ry d��urrre����i�r� t� be prrxl�a�tive in the �ity �f �art Wort�'� �nvir�nm�r�t. !t wi�l �M�a ��tve �� � pr���s� t� transitia� supp�rt �r�m the curr�rwt staff supporting the 1BM �1�90 envirc�nmen#. Thi� survey wi[I ae stored in the secured G�uic�pl��� lo��i�n �re�ted �peci�c�lly for ihe City of �ort Worth �nd will be continualky updated as need�d. 15 0.41t1�1/�Op� FRT 1�:02 FAX C4RNERSTONE SYS INC. � 4�4 ��ep �: ���ievv �orrf��Q �upp�� Rrc���dur�� ThP���hQut thi�' pha�e, w� addre�� t�� logistic� inr�olv�d in �ddressi�� th� Gity'� sy�t�m� issu�s,: ���n�r�tvn� �yst�ms, Inc. will warl� witF�in the City'� procedur�l enViCdr�rr�e�t t� �limin�t� �ny ��nfu�l�n. �s���s tha� will be ad��e���d Enciu�� #h� �ollowi��. � ���t� c��t�r a��ite �cce�� durinc� normal haurs !�ft�r h��tr� 1 wee�t�rtd� f hnlid�ys. ���ppQrt �p�t��t gr�c���r�� dur'tng h�rm�l hours 1�fter F�o�r� 1 weel�end� 1 halid�y�. � L�v�l c�f suppor� � application / apsratibr��l issu��. ����i#��#s f�� p�k�l�m� aut�ide r�f r�ur contPact (i.�. s�ther d�parkme��s, at�e� r�endor�, f�ciliti��, et�.). ��� 4. ��eai�w �h�n�e � ��o�ilem 11Aan����ent �r�r�c�dur�� �Qm�r�tone �y��tefn�, Inc. wi11 re�iew the established Ghange an� P���l�rt'� Manag�m�nt �r����ur�� with all p�r�icipating members vf th� �orner�tone �f�� 'ka �N�ure �II ��mpli�n��. ���p �: �err��vv ���urifi� ��+�t�m ��rner�t�n� �y�#�ms, 1n�. will r�vi�vv the �9ty's sec�rity system. All r�l�ted �ecurity f����s w��ld b�� �i�cuss�d �n� dvcum�nt�� (wh�r� �p�����61e) as refer�nce f�r the �����e���� t���. �#�p �: C��v�lap Id��r�io�� �I�n vv��h IVII� {4����gem��� A� � r���l� �f the sy�t�ms r�vi�w, �om�r$#Qn� �y���ms, Inc. will be Ir� a po�ition ta d�v�l�� � warkl�ad plan with th� �ity, �h� ��ve[�pment �f th� �lan will en#aii identifying a s�t af tasks that �noill be ��rF�rrrt�d. Tl�is pra���� wi�l �Il�w ���� ���i�� � �i��riy under�tand th� upcaming work ��c�ri �nd �h� peiorrities af i#�ms to b� ��m�l�fetl. 16 p4/•11l2003 FRI 13:0� F�� CDRNER�TONE SYS INC. � 02� RRI�CNC Corne�ton� Sy�tems, Inc. is pl�as�d #a prc�vi�� '�f�e f�ll�wi�� T��F��i��l ��pp�r� ��lution for con�ider�tion by the City of Far� Wo�th. �his solu�i�n �rc�vi��� �.4x7 ���lt� �nd r�mote Technical Services suppa�t far all it�rr'�s �s �u�li��d 'l� f�� lN SC�DPE �ecfian fvr � ma�fhly charge vf �'��,OOtl.OQ. In addifii�n, Ct��r�������� esfiir�tates tf�� n��d for 6 tPip� to th� C�ty o� ���t V1larfih locatEor�. Th�$� ���u�l tr�v�! ar�d livir�g c��fs will b� b9ifed to i�h� City o# �'or# Wor#h af cost. Cam�:r���r�� �gr��s t� {ir�it #h� �r�r�u�l ta��l nf te�vel ���s to $�2,000, unfe�� priar �p�r�v�l is �b�air�t�d frt�m fhe �i�y �f 1�arr Wa�kh ta exceed °t�ri� $12,OOa iimif. � I � � I � i � i i � 17 r , oai��].l2DD� �tr }.3: (12 FAX CORNERSTONE SYS �rrc_ i i ; � � i . � : BEi���IT� I�R�PI ��iV����il�� ��' ��J���'ll/�� ; As �II ��serrra�io�s pr���n��� �y ��m�r�t�n� �y�ti�m�t fr�c.� �re addressed, the i f�lEowi�g benefi�s wil� be achi�v�d E�y Th� Cit�+ �f ��r� Wt�rfih. i . , 1. An impro�r�� �n� m�int�ined ���ur�d Mainf��m� comPuting environment in I e�d�P t� +�I�rnin�t� �o#�ntiai sec�rity �r�aoh�s. ; 2. �oss�ble deter��l of starage pr�cur�rrr�nt� hy th�3 id�ntii�c�4i�r� ��� �li�i�t�fi�� a� ; ob�ol�te datase�. i � 3. An LPAF� envir�nment structure� �or p�oper �roductian �nd i��ting ; �nvir�nment�, � �. aocumentation th�t is current and maintain�d, pr�vidirt� � d�t�ile� d����p�i�r� �� ' fh� hlla(nfuame Er��ironmen�, how it i� maintained, and opera4ing ins#�ctio�s. � i �. 9n� leve� �f ��tfi in ��� at the �ity o� F�rfi WQrth, whi�h wiCl result in ea�e af 3 ' �ain4������ ��� � �g�t ��ving�. �. Licensed,� IBM saf�war,e will b� cu�rent, a�llowinc� f�r tl�� �r�p�r ���t �f tl�� �t��iw�r� to be �dmini�#er�ci ; 7. ��y t� ��y r�quirem�r�t� �f the C�p�rati4n�l�y�t�rr7� �ragrammir�g s4�� will b� I �ddPe���d ir� � tarn�ly ma�n��r, �ravi�ing serr�ie� �s r���ded to fihe �lients �f Th� �ity of Fvrt W�rt}ti. I ' i i i [�aze 18 OA/111�00� FRI 1�_0� FAX CORNERSTQNE SYS INC. f�j0�7 ��Fd�F'll�� t�F �H�9�If�� £�RNI��'t�YCild� � ���r �rstvne ;i� � �r�v�� ��tity� -- w� h�v� prov�n Qur �trengths and �biliti�� �n muitiple occa�iorr$ t� tl�� �i� +�f F�r� �iT�►t�h vi� �u� �ut�'��Y ��I�ti����ip �� ���vi�i�g hourly systerrns suppor� assi�fianc�. � �������t�ne �r�vid�s � wi�� ��Rth an� �r�a�th Qf �y�t�m� �x�er�9��. � Carner�tane can implement ��re��linin� �r �pe���i�ns �V��u�t� b��ti ����t����. � Gar�er�ton� : has Che abilfty t� q�i��ly d�pl�y � rrnul�i�ud� �����Pie���� r���ur��� t�: �ddr�s� a v�riety �f �r��s ��mul��ne�usly. � Ca�n���tone h�� rr��n� �urr�nt �u�tom�r� far whom we �re �Iready providing the �xp�i� I�v�l af ��ruiG� w� are s�ffering ta �F�� �ity o� �ari 1d�orth � In additi�r� ti�;pr��ri�ing th� ���ic.e� �s au41�n�� i� tf�i� p��p�s�l, Ga���r�t�n� i� v�ry i��i�i�� �ifEi fh� �ity o� �ar�t V�'�rih envir�nment. There would be a minimal �eaming curve. 9 ��r��r�tone Y��s t�� ��i1i�r t���ug� �u� T�chCe�t�� T"" ��'��i�� �� �u4 �� ��c�u�� man�g�r wiih proven I�r�g� �ccount �rtan�g��n�nt �kill, tQ FfI�Uf'� tFi� C,Itj/ pf Ffll't Wor•th mana�ement � succes��ully m�rt�ged �nd supparted envir.onm�rtt. Iri ��d�ti�n, w� c�n pr�vid� m�n�gem�nt u►�ith valua�fe in�vrrrrt�tion �rt� ���r�rr�eNdatfons o� sysfiems �p��a�i�r�s. � Comer�tvne h�� m�ny y��rs af e�p��ienc� �f m�nt�ringl�ddi�ing clients. ft is a� tl�e utma�t �imp�rtanca to Co�ne�s�or�e ihat �n on�going knowl�dg� tran�fer �antinu�� with ��I ���ig��t�� �li�n# �m�loy�es. � Co�ersfi�ne ;l�ire� th� ���C, tr���s �i��n� w�ll, ��� �� � P��ult ��s � ���+ law fuPn�v�r r�4�. i'h� cliertt c�n be as�ured th�t the peaple ���igned to �heir �cccwni are there ta stay. �����r�t��� �r��li��� th�t y�u get wl�at y�u pay f�r. 1Ne wor� ��rd �� finding �nd kee�irrg �h� ���t ��I�r�� ��� �he��. !t might ��st C�rr�er�fi�n� �nd fih� cli�n# � bli rrti�r�. �u� the rew�rd� in fimeo���ing�, pra�c�iv� �dvic� �nd p�rir�rm�n�� f�ning �ugge�4iens; are imme��ur�l�le l�enefit� af w�r�tin� with th� iop t�lent in the indu�try. � � Comers#ane '.ha� many years of e�perienc� in a��`r�tin� �liant� rwith �h�t���� }�I�r��i�g, I# :i� �f th� utm4�# impQrk�n�� t� �Qm�r��on+� th�t �n qn-�aing �i�l�g ��ntir��� with:our Client�, so th�t w� �an be pro�ctiv� in �s�isting th�m to make �ost �ffectiv� lang;terr� str�fi�gi� decisf4ns, r� 09/.1.3l200� FRT 13:0� FAX CQK�I�RSTONE SYS INC. � Com�r�t�Ct� ���VI[�� � "����� n��" �� �e��u�e� �u�iflg �f����� ��� u��l����� absences of I�ey staff inembers, � VII� p��vid� th� fl�xibility �f h�vin� muitipl� r��aurc�� a�4 hand �o implem�n� �pecial pr�j�ck� �n� i�te�r�tiot�. S� ��� offering :��du��� ���onr�el r�lafie�l co�fi� such a� trai�inc�, �d�aatian and b+�n�ft�. i � Otar ������i�� ��il����hy is nat only t� fix wh�t i� ��ker�, �u� �ls� 4c� p�avide �rr� � c�c�i�g probl�rn cie���rni��fii�r� and resaluii�n. :, r�o�a �o �'ity. o,�'�'a�r� T�T�orth9 T'exa�s a��� ��d ���n��l �,c���+����a��a� �ATE REFERENCE NUMBER LOG NAME PAGE 4�sro3 ��9�g� aaa�-aa�s 1 af 2 SIJBJECT CON�IRM THE PURCHASE (]F SYSTEM PR�GRAMMING SERVICES AND AUTHORIZE A CONTRACT FOR PROFESSIONAL SERVICES WITH CORNERSTONE SYSTEMS INC. FOR THE INFORMATEON TECHNOLOGY SOLUTION DEPARTMENT RECOMMENDATION: It is recommended that the City Council: 1. Con�rm fihe purchas� of system programming serviees from Cornerstone Systems, inc. {CSI) fior the period March 3, 2003 to April 11, 2�03 �n the amount of $39,60Q; and 2. Authorize the City Manager to enter into an annual contract with C5l for the period of April 12, 2003 to April 11, 2004 for an amount noi to exceed $168,OOQ. DISCUSSION: On February 28, 2003, the Cify terminated aEl contracts with A�izion Technology Group (Avizion). At the fiime of contract terminaiion, A�izian provided staffing of 1 fiull-time equivafent positior� for all mainfirame opera�ing system programming at an estimated fee of $9 53,600 for 1 year (M&C P-969p, da#ed �cto�er 1�, 20Q2). When that Avizion car�tract was �erminated, City stafif deemed it pruder�t to rep�ace A�izion placement services immediateiy with a service-le�el based systems vendor. Switching ta this mo��! peTmits a company to staff each deli��rable el�ment w�th resou�ces that have exper�ise in that area and allows the City to obtain a higf�er level of service than cauld be pra�ided by one individual_ Additior�al benefits are as follows: o A"safety net„ of resources on a twen#y-four hour per day, se�enS day a week basis; and � Mulfip[e resa�rc�s available to implement projects including an assigned project manager; and � Simu[taneous deployment of mu!#iple reso�arces to address a variety of areas; a�d • Deiailed status reports including logging of mainf�ame performance providing �aluable systems information to management. A team consisting of Information Technology Solutions staff, Premis Cons�fting, and Infernal Audit devefoped criteria an� selec#�d Carnerstone Systems, Inc., among thr�� qua�ifi�d �endars. The team pertormed vendor inierviews, checked references, and negotiated rates to perform �ar�aus system programmir�g responsibi[ities for fhe City of Fart Wo�th, including (but nat limited to): � Security administration; and � Data storage management; and � System performance management; and • Process dacumentation; and � Licensed software inv�entary ar�d re�iew; and • Software version managemenf; and C'ity o, f'1�'o�t Wor�th, Texas �r �� crn� �►�n��l ������c�t��� y C G DAT� REFERENCE NUMBER LOG IVAME PAG� 418103 ����'�� 0�03-0096 2 of 2 SUBJ�CT CONFIRM THE PURCHASE OF SYSTEM PROGRAM11JIlNG SERVICES AND AUTHORIZE A CONTRACT FOR PROFESS[ONAL SERVICES WITH CORNERSTONE .�YSTEMS INC. FOR THE INFaRMATI�N TECHNOLOGY SOLUTION DEPARTMENT • System programming support. CSI is designated as a Qualified Information Syst�ms Vendor by the State afi Texas. Under Sectian 2T1.p83 of the Texas Local Government Code, a local government satisfies competiti�e req�airements when it makes a purchase through the 5tate of Texas G�neral 5ervice Commission Cata[ogue p�rchasing procedure established by Section 2157A61 of the Texas Go�ernment Code. The City will comply with the procedure of the purchase agreement authorized under this May�r and Cauncil Communication. FISCAL lNFORMATIONICERTIFICATION: The Finance Dire�ctor certifies that funds are avaiiable in the current operaiing budget, as appropriated, of the Irtformation Systems Fund. BG: r BQN103-0096NVW � 5�bmitted for Ciiy Manager's Offrce by: Libby Watson Originating Department Head: I FU1VA I ACCOUAIT I CEN�'ER I AMOUNT CITY SECRETARY I (to} b183 DaEe Fisseler 8252 �(froni} APPROVED �4l0$103 � P168 � 53912Q � 0043020 �$207,6�0.00 �`ity o, f �'o�i Wo�t�i9 T'exas A��� �#�� ������t �l���I��1���1t��� DATE REFERENCE NUMBER LOG NAME PAGE �41810� �_g��p 0003-0096 3 of 2 SiJBJEC� CON�IRM THE PLlRCHASE OF SYSTEM PROGRAMMING SERVICES AND AUTHORIZE A CONTRACT FOR PROFES514NA� SERVICES WITH C�RNERSTONE SYSTEMS INC. F4R THE INF�RMATION TECHN�I.OGY 50LUTION DEPARTMENT AddiEiona[ Tnformatio� Contatt: I I � ' � Randy Rinon $452 I I