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HomeMy WebLinkAboutContract 60576CSC No. 60576 ADDENDUM TO MASTER SUBSCRIPTION AGREEMENT BETWEEN THE CITY OF FORT WORTH AND TOOLWATCH, LLC This Addendum to the Master Subscription Agreement ("Addendum") is entered into by and between ToolWatch, LLC ("Vendor") and the City of Fort Worth ("City"), collectively the "parties." The Contract documents shall include the following: 1. The ToolWatch, LLC Master Subscription Agreement; and 2. This Addendum. Notwithstanding any language to the contrary in the attached Master Subscription Agreement, collectively referred to herein as the "Agreement"), the parties stipulate by evidence of execution of this Addendum below by a representative of each party duly authorized to bind the parties hereto, that the parties hereby agree that the provisions in this Addendum below shall be applicable to the Agreement as follows: 1. Term. The Agreement shall commence upon the date signed by the Assistant City Manager below ("Effective Date") and shall expire no later than one year after it is signed ("Expiration Date"), unless terminated earlier in accordance with the provisions of this Agreement or otherwise extended by the parties. This Agreement may be renewed for four (4) one-year renewal periods at the City's option, each a "Renewal Term." The City shall provide Vendor with written notice of its intent to renew at least thirty (30) days prior to the end of each term. 2. Compensation. The City shall pay Vendor an amount not to exceed four thousand, two hundred fourteen dollars ($4,214.00) in accordance with the provisions of this Agreement which is attached hereto and incorporated herein for all purposes. Vendor shall not perform any additional services for the City not specified by this Agreement unless the City requests and approves in writing the additional costs for such services. The City shall not be liable for any additional expenses of Vendor not specified by this Agreement unless the City first approves such expenses in writing. City agrees to pay all invoices of Vendor within thirty (30) days of receipt of such invoice. Vendor may charge interest on late payments not to exceed one percent (1%). 3. Termination. a. Convenience. Either City or Vendor may terminate the Agreement at any time and for any reason by providing the other party with 30 days written notice of termination. b. Breach. If either parry commits a material breach of the Agreement, the non - breaching Party must give written notice to the breaching party that describes the breach in reasonable detail. The breaching party must cure the breach ten (10) calendar days after OFFICIAL RECORD CITY SECRETARY Addendum FT. WORTH, Tx Page 3 of 11 receipt of notice from the non -breaching party, or other time frame as agreed to by the parties. If the breaching party fails to cure the breach within the stated period of time, the non -breaching party may, in its sole discretion, and without prejudice to any other right under the Agreement, law, or equity, immediately terminate the Agreement by giving written notice to the breaching party. C. Fiscal Funding Out. In the event no funds or insufficient funds are appropriated by City in any fiscal period for any payments due hereunder, City will notify Vendor of such occurrence and the Agreement shall terminate on the last day of the fiscal period for which appropriations were received without penalty or expense to the City of any kind whatsoever, except as to the portions of the payments herein agreed upon for which funds have been appropriated. d. Duties and Obligations of the Parties. In the event that the Agreement is terminated prior to the Expiration Date, City shall pay Vendor for services actually rendered up to the effective date of termination and Vendor shall continue to provide City with services requested by City and in accordance with the Agreement up to the effective date of termination. Upon termination of the Agreement for any reason, Vendor shall provide City with copies of all completed or partially completed documents prepared under the Agreement. In the event Vendor has received access to City information or data as a requirement to perform services hereunder, Vendor shall return all City provided data to City in a machine readable format or other format deemed acceptable to City. 4. Attornevs' Fees, Penalties, and Liquidated Damages. To the extent the attached Agreement requires City to pay attorneys' fees for any action contemplated or taken, or penalties or liquidated damages in any amount, City objects to these terms and any such terms are hereby deleted from the Agreement and shall have no force or effect. 5. Law and Venue. The Agreement and the rights and obligations of the parties hereto shall be governed by, and construed in accordance with the laws of the United States and state of Texas, exclusive of conflicts of laws provisions. Venue for any suit brought under the Agreement shall be in a court of competent jurisdiction in Tarrant County, Texas. To the extent the Agreement is required to be governed by any state law other than Texas or venue in Tarrant County, City objects to such terms and any such terms are hereby deleted from the Agreement and shall have no force or effect. 6. Linked Terms and Conditions. If the Agreement contains a website link to terms and conditions, the linked terms and conditions located at that website link as of the effective date of the Agreement shall be the linked terms and conditions referred to in the Agreement. To the extent that the linked terms and conditions conflict with any provision of either this Addendum or the Agreement, the provisions contained within this Addendum and the Agreement shall control. If any changes are made to the linked terms and conditions after the date of the Agreement, such changes are hereby deleted and void. Further, if Vendor cannot clearly and sufficiently demonstrate the exact terms and conditions as of the effective date of the Agreement, all of the linked terms and conditions are hereby deleted and void. Addendum Page 4 of 11 7. Insurance. The City is a governmental entity under the laws of the state of Texas and pursuant to Chapter 2259 of the Texas Government Code, entitled "Self -Insurance by Governmental Units," is self -insured and therefore is not required to purchase insurance. To the extent the Agreement requires City to purchase insurance, City objects to any such provision, the parties agree that any such requirement shall be null and void and is hereby deleted from the Agreement and shall have no force or effect. City will provide a letter of self -insured status as requested by Vendor. 8. Sovereign Immunitv. Nothing herein constitutes a waiver of City's sovereign immunity. To the extent the Agreement requires City to waive its rights or immunities as a government entity; such provisions are hereby deleted and shall have no force or effect. 9. Limitation of Liability and Indemnity. Vendor agrees the exclusions or limits of liability, as may be stated elsewhere in the Agreement, shall not apply to the City's claim or loss arising from any of the following: (a) Vendor's breach of its data security obligations; (b) Vendor's misuse or misappropriation of the City's intellectual property rights, (c) Vendor's indemnity obligations, or (d) any other obligations that cannot be excluded or limited by applicable law. To the extent the Agreement, in any way, requires City to indemnify or hold Vendor or any third party harmless from damages of any kind or character, City objects to these terms and any such terms are hereby deleted from the Agreement and shall have no force or effect. 10. IP Indemnification. Vendor agrees to indemnify, defend, settle, or pay, at its own cost and expense, including the payment of attorney's fees, any claim or action against the City for infringement of any patent, copyright, trade mark, service mark, trade secret, or other intellectual property right arising from City's use of the Deliverable(s), or any part thereof, in accordance with the Agreement, it being understood that the agreement to indemnify, defend, settle or pay shall not apply if City modifies or misuses the Deliverable(s). So long as Vendor bears the cost and expense of payment for claims or actions against the City pursuant to this section 8, Vendor shall have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, City shall have the right to fully participate in any and all such settlement, negotiations, or lawsuit as necessary to protect the City's interest, and City agrees to cooperate with Vendor in doing so. In the event City, for whatever reason, assumes the responsibility for payment of costs and expenses for any claim or action brought against the City for infringement arising under the Agreement, the City shall have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, Vendor shall fully participate and cooperate with the City in defense of such claim or action. City agrees to give Vendor timely written notice of any such claim or action, with copies of all papers City may receive relating thereto. Notwithstanding the foregoing, the City's assumption of payment of costs or expenses shall not eliminate Vendor's duty to indemnify the City under the Agreement. If the Deliverable(s), or any part thereof, is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted, Vendor shall, at its own expense and as City's sole remedy, either: (a) procure for City the right to continue to use the Deliverable(s); or (b) modify the Deliverable(s) to make them/it non -infringing, provided that such modification does not Addendum Page 5 of 11 materially adversely affect City's authorized use of the Deliverable(s); or (c) replace the Deliverable(s) with equally suitable, compatible, and functionally equivalent non -infringing Deliverable(s) at no additional charge to City; or (d) if none of the foregoing alternatives is reasonably available to Vendor, terminate the Agreement, and refund all amounts paid to Vendor by the City, subsequent to which termination City may seek any and all remedies available to City under law. VENDOR'S OBLIGATIONS HEREUNDER SHALL BE SECURED BY THE REQUISITE INSURANCE COVERAGE REQUIRED BY CITY. 11. Data Breach. Vendor further agrees that it will monitor and test its data safeguards from time to time, and further agrees to adjust its data safeguards from time to time in light of relevant circumstances or the results of any relevant testing or monitoring. If Vendor suspects or becomes aware of any unauthorized access to any financial or personal identifiable information ("Personal Data") by any unauthorized person or third party, or becomes aware of any other security breach relating to Personal Data held or stored by Vendor under the Agreement or in connection with the performance of any services performed under the Agreement or any Statement(s) of Work ("Data Breach"), Vendor shall immediately notify City in writing and shall fully cooperate with City at Vendor's expense to prevent or stop such Data Breach. In the event of such Data Breach, Vendor shall fully and immediately comply with applicable laws, and shall take the appropriate steps to remedy such Data Breach. Vendor will defend, indemnify and hold City, its Affiliates, and their respective officers, directors, employees and agents, harmless from and against any and all claims, suits, causes of action, liability, loss, costs and damages, including reasonable attorney fees, arising out of or relating to any third party claim arising from breach by Vendor of its obligations contained in this Section, except to the extent resulting from the acts or omissions of City. All Personal Data to which Vendor has access under the Agreement, as between Vendor and City, will remain the property of City. City hereby consents to the use, processing and/or disclosure of Personal Data only for the purposes described herein and to the extent such use or processing is necessary for Vendor to carry out its duties and responsibilities under the Agreement, any applicable Statement(s) of Work, or as required by law. Vendor will not transfer Personal Data to third parties other than through its underlying network provider to perform its obligations under the Agreement, unless authorized in writing by City. Vendor's obligation to defend, hold harmless and indemnify City shall remain in full effect if the Data Breach is the result of the actions of a third party. All Personal Data delivered to Vendor shall be stored in the United States or other jurisdictions approved by City in writing and shall not be transferred to any other countries or jurisdictions without the prior written consent of City. 12. No Mandatory Arbitration. To the extent the Agreement requires mandatory arbitration to resolve conflicts, City objects to these terms and any such terms are hereby deleted from the Agreement and shall have no force or effect. 13. Insurance. Vendor agrees that insurance coverage provided to City by Vendor is sufficient for purposes of the Agreement only. 14. No Debt. In compliance with Article 11 § 5 of the Texas Constitution, it is understood and agreed that all obligations of City hereunder are subject to the availability of funds. Addendum Page 6 of 11 If such funds are not appropriated or become unavailable, City shall have the right to terminate the Agreement except for those portions of funds which have been appropriated prior to termination. 15. Public Information. City is a government entity under the laws of the State of Texas and all documents held or maintained by City are subject to disclosure under the Texas Public Information Act. To the extent the Agreement requires that City maintain records in violation of the Act, City hereby objects to such provisions and such provisions are hereby deleted from the Agreement and shall have no force or effect. In the event there is a request for information marked Confidential or Proprietary, City shall promptly notify Vendor. It will be the responsibility of Vendor to submit reasons objecting to disclosure. A determination on whether such reasons are sufficient will not be decided by City, but by the Office of the Attorney General of the State of Texas or by a court of competent jurisdiction. 16. Addendum Controlling. If any provisions of the attached Agreement, conflict with the terms herein, are prohibited by applicable law, conflict with any applicable rule, regulation or ordinance of City, the terms in this Addendum shall control. 17. Immigration Nationalitv Act. Vendor shall verify the identity and employment eligibility of its employees who perform work under the Agreement, including completing the Employment Eligibility Verification Form (I-9). Upon request by City, Vendor shall provide City with copies of all I-9 forms and supporting eligibility documentation for each employee who performs work under the Agreement. Vendor shall adhere to all Federal and State laws as well as establish appropriate procedures and controls so that no services will be performed by any Vendor employee who is not legally eligible to perform such services. VENDOR SHALL INDEMNIFY CITY AND HOLD CITY HARMLESS FROM ANY PENALTIES, LIABILITIES, OR LOSSES DUE TO VIOLATIONS OF THIS PARAGRAPH BY VENDOR, VENDOR'S EMPLOYEES, SUBCONTRACTORS, AGENTS, OR LICENSEES. City, upon written notice to Vendor, shall have the right to immediately terminate the Agreement for violations of this provision by Vendor. 18. No Bovcott of Israel. If Vendor has fewer than 10 employees or the Agreement is for less than $100,000, this section does not apply. Vendor acknowledges that in accordance with Chapter 2270 of the Texas Government Code, City is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. The terms "boycott Israel" and "company" shall have the meanings ascribed to those terms in Section 808.001 of the Texas Government Code. By signing this Addendum, Vendor certifies that Vendor's signature provides written verification to City that Vendor: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the Agreement. 19. Ri2ht to Audit. Vendor agrees that City shall, until the expiration of three (3) years after final payment under the Agreement, have access to and the right to examine any directly pertinent books, documents, papers and records of Vendor involving transactions relating to the Agreement. Vendor agrees that City shall have access during normal working hours to all necessary Vendor facilities and shall be provided adequate and appropriate workspace in order to Addendum Page 7 of 11 conduct audits in compliance with the provisions of this section. City shall give Vendor reasonable advance notice of intended audits. 20. Prohibition on Bovcottin2 Ener2v Companies. Vendor acknowledges that in accordance with Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 13, § 2, the City is prohibited from entering into a contract for goods or services that has a value of $100,000 or more that is to be paid wholly or partly from public funds of the City with a company with 10 or more full-time employees unless the contract contains a written verification from the company that it: (1) does not boycott energy companies; and (2) will not boycott energy companies during the term of the contract. The terms "boycott energy company" and "company" have the meaning ascribed to those terms by Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 13, § 2. To the extent that Chapter 2274 of the Government Code is applicable to this Agreement, by signing this Agreement, Vendor certifies that Contractor's signature provides written verification to the City that Contractor: (1) does not boycott energy companies; and (2) will not boycott energy companies during the term of this Agreement. 21. Prohibition on Discrimination Against Firearm and Ammunition Industries. Vendor acknowledges that except as otherwise provided by Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 19, § 1, the City is prohibited from entering into a contract for goods or services that has a value of $100,000 or more that is to be paid wholly or partly from public funds of the City with a company with 10 or more full-time employees unless the contract contains a written verification from the company that it: (1) does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2) will not discriminate during the term of the contract against a firearm entity or firearm trade association. The terms "discriminate," "firearm entity" and "firearm trade association" have the meaning ascribed to those terms by Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 19, § 1. To the extent that Chapter 2274 of the Government Code is applicable to this Agreement, by signing this Agreement, Vendor certifies that Contractor's signature provides written verification to the City that Contractor: (1) does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2) will not discriminate against a firearm entity or firearm trade association during the term of this Agreement. 22. Insurance. 1.1. The Vendor shall carry the following insurance coverage with a company that is licensed to do business in Texas or otherwise approved by the City: 1.1.1. Commercial General Liability: 1.1.1.1. Combined limit of not less than $2,000,000 per occurrence; $4,000,000 aggregate; or 1.1.1.2. Combined limit of not less than $1,000,000 per occurrence; $2,000,000 aggregate and Umbrella Coverage in the amount of $4,000,000. Umbrella policy shall contain a follow -form provision and shall include coverage for personal and advertising injury. Addendum Page 8 of 11 1.1.1.3. Defense costs shall be outside the limits of liability. 1.1.2. Statutory Workers' Compensation and Employers' Liability Insurance requirements per the amount required by statute. 1.1.3. Technology Liability (Errors & Omissions) 1.1.3.1. Combined limit of not less than $2,000,000 per occurrence; $4million aggregate or 1.1.3.2. Combined limit of not less than $1,000,000 per occurrence; $2,000,000 aggregate and Umbrella Coverage in the amount of $4,000,000. Umbrella policy shall contain a follow -form provision and shall include coverage for personal and advertising injury. The umbrella policy shall cover amounts for any claims not covered by the primary Technology Liability policy. Defense costs shall be outside the limits of liability. 1.1.3.3. Coverage shall include, but not be limited to, the following: 1.1.3.3.1. Failure to prevent unauthorized access; 1.1.3.3.2. Unauthorized disclosure of information; 1.1.3.3.3. Implantation of malicious code or computer virus; 1.1.3.3.4. Fraud, Dishonest or Intentional Acts with final adjudication language; 1.1.3.3.5. Intellectual Property Infringement coverage, specifically including coverage for intellectual property infringement claims and for indemnification and legal defense of any claims of intellectual property infringement, including infringement of patent, copyright, trade mark or trade secret, brought against the City for use of Deliverables, Software or Services provided by Vendor under this Agreement; 1.1.3.3.6. Technology coverage may be provided through an endorsement to the Commercial General Liability (CGL) policy, a separate policy specific to Technology E&O, or an umbrella policy that picks up coverage after primary coverage is exhausted. Either is acceptable if coverage meets all other requirements. Technology coverage shall be written to indicate that legal costs and fees are considered outside of the policy limits and shall not erode limits of liability. Any deductible will be the sole responsibility of the Vendor and may not exceed $50,000 without the written approval of the City. Coverage shall be claims -made, with a retroactive or prior acts date that is on or before the effective date of this Agreement. Coverage shall be maintained for the duration of the contractual agreement and for two (2) years following completion of services provided. An annual certificate of insurance, or a full copy of the Addendum Page 9 of 11 policy if requested, shall be submitted to the City to evidence coverage; and 1.1.3.3.7. Any other insurance as reasonably requested by City. 1.2. General Insurance Requirements: 1.2.1. All applicable policies shall name the City as an additional insured thereon, as its interests may appear. The term City shall include its employees, officers, officials, agents, and volunteers in respect to the contracted services. 1.2.2. The workers' compensation policy shall include a Waiver of Subrogation (Right of Recovery) in favor of the City of Fort Worth. 1.2.3. A minimum of Thirty (30) days' notice of cancellation or reduction in limits of coverage shall be provided to the City. Ten (10) days' notice shall be acceptable in the event of non-payment of premium. Notice shall be sent to the Risk Manager, City of Fort Worth, 1000 Throckmorton, Fort Worth, Texas 76102, with copies to the City Attorney at the same address. 1.2.4. The insurers for all policies must be licensed and/or approved to do business in the State of Texas. All insurers must have a minimum rating of A- VII in the current A.M. Best Key Rating Guide, or have reasonably equivalent financial strength and solvency to the satisfaction of Risk Management. If the rating is below that required, written approval of Risk Management is required. 1.2.5. Any failure on the part of the City to request required insurance documentation shall not constitute a waiver of the insurance requirement. 1.2.6. Certificates of Insurance evidencing that the Vendor has obtained all required insurance shall be delivered to and approved by the City's Risk Management Division prior to execution of this Agreement. (signature page follows) Addendum Page 10 of 11 [Executed effective as of the date signed by the Assistant City Manager below.] / [ACCEPTED AND AGREED:] City: Dalla D-WqhGiO� By: Dana Burghdoff (Dec t'202310:46 CST) Name: Dana Burghdoff Title: Assistant City Manager Date: Dec 7, 2023 Vendor: By: 7eaa"011- 0 Name: Jay Martin Title: CEO, ToolWatch, LLC Date: Nov 21, 2023 CITY OF FORT WORTH INTERNAL ROUTING PROCESS: Approval Recommended: By: Christopher Hafder (Dec 1, 2023 06:51 CST) Name: Christopher Harder Title: Director, Water Department Approved as to Form and Legality: By: Name: Title: Taylor Paris Assistant City Attorney Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. By: Nanc Ho eysuckle (Nov 21, 2023 17:35 CST) Name: Nancy Honeysuckle Title: Safety Manager, Water Department City Secretary: �'Voo' PVo .=e a By: Name: Jannette S. Goodall Title: City Secretary OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Addendum Page 11 of 11 92 SAFETY REPORTS a WATCH company From: Safety-Reports.com, Inc. Federal Tax ID# 36-3782347 Phone: (402) 403-6575 400 Inverness Parkway, Suite 250 info@safety-reports.com Englewood, CO 80112 City of Fort Worth Water Utility To: 200 Texas St Fort Worth, Texas 76102 Product/Solution # of Licenses Cost/User/Yr Training App-Enterprise, Full User- 1 $50.00 (Annual) Inspection -Enterprise, Full User- 6 $694.00 (Annual) Order Start Date: 11/17/2023 Quote Expires: 12/31/2023 Annual Prorated Investment Investment $50.00 $4,164.00 TOTAL: "Please don't hesitate to contact us if you have any questions." Terms & Conditions The terms offered in this Order Agreement are valid for 20 days from the Quote Date noted above. $0.00 $1,041.00 $1,041.00 This is not an Invoice. Please remit funds upon receipt of the Invoice according to payment terms above. Amounts shown above are in US Dollars and do not include sales tax or shipping which will be added to the invoice, if applicable. Hardware purchases must be paid for prior to being shipped. ToolWatch's Master Subscription Agreement ("MSA"), which consists of this Order Agreement and the General Terms and Conditions published on ToolWatch's website @ https://www.toolwatch.com/twsrMSA as of the Quote Date stated above, is agreed to between Subscriber (as evidenced by Subscriber's signature below) and ToolWatch and shall govern the use of the Service and all subscriptions, products, and services ordered by Subscriber hereunder in all cases. In the event of any conflict between anything in the General Terms and Conditions and this Order Agreement, this Order Agreement shall govern and be controlling. Renewal subscriptions, as well as additional subscriptions purchased during the Order Agreement subscription term, will be priced based on the list price at the time of renewal or additional subscriptions. Any such renewal or additional subscription will be coterminous with the original subscription term. Renewals will be invoiced approximately every 30 days. This Order Agreement may be signed and delivered electronically, and by submitting it in that way, we understand and agree that the electronic signatures (and any electronic signatures we may use in the future) are the legal equivalent of a manual/handwritten signature and are as valid as if the document had been "wet -signed" in writing. Electronic signatures may be used on any future documentation with a signature requirement should we sign such documentation electronically. Under penalty of perjury, I affirm that my electronic signature is, and all future electronic signatures will be, signed with full knowledge and consent, and that we are legally bound to the terms and conditions of this MSA, including this Order Agreement. Dana �GIYahi0# Dec 7 2023 Signature: Dana B"rghdoff (Dec}, 2023 10:46'CST) Effective Date: , / Name (Print): Dana Burghdoff Title: Assistant City Manager A� p Nov 2 2023 For ToolWatch, LLC: Acceptance Date: � / THANK YOU FOR YOUR BUSINESS! Safety-Reports.com, Inc. 1 400 Inverness Parkway, Suite 250 1 Englewood, CO 80112 1 (800) 676-4034 Page 1 of 1 ToolWatch, LLC Master Subscription Agreement General Terms and Conditions 1. Overview ToolWatch, LLC, which does business under the name ToolWatch Corporation, is a Colorado limited liability company (that we refer to as "ToolWatch" or "we" or "us" or "our" (as the context requires). ToolWatch is in the business of providing the ToolWatch platform, which is a cloud -based, intuitive, centralized database system that enables the management of tools, equipment, inventories, operations and logistics coordination for all warehouse and field operation assets of organizations typically in construction, contracting and related industries (which we refer to as the "Service"). We are publishing these General Terms and Conditions ("T & C's") on our website to state the general terms and conditions that govern the legal relationship between us and any person, firm or entity that subscribes for the Service (which we refer to as a "Subscriber" or "you") with our permission. At the time you sign up for the Service you must also sign a separate, written Order Agreement that we will also sign, which states the specific terms that apply to your subscription and acknowledges that you agree to these T & C's. These T & C's and the related Order Agreement(s) now or later entered into between us evidence the agreement between us with respect to the Service. We refer to this agreement as the "Master Subscription Agreement," the "MSA" or the "Agreement." A "Subscriber" may include other persons, firms or entities that are affiliated with the Subscriber (a "Subscriber Affiliate") if the Subscriber Affiliate is identified to us by the original Subscriber in the Order Agreement and we agree in writing to allow the Subscriber Affiliate to use the Service under the MSA entered into by the Subscriber, with any changes or amendments to the original MSA as are agreed upon by the Parties. Reference to the "Subscriber" or "you" in these T & C's includes, to the extent applicable, any permitted Subscriber Affiliate(s). When you sign up for the Service we will provide you with access to the Service, including a smart client interface and data encryption, access and storage, and by signing the MSA, or using the Service, you are agreeing to abide by the MSA, including these T & C's as modified by any applicable Order Agreement. ToolWatch and the Subscriber are sometimes referred to in these T & C's individually as a "Party" and collectively as the "Parties," and collectively, as the context indicates, as "us" or we. 2. Definitions As used in the MSA, the following terms have the meanings set forth below. Other defined terms have the meanings stated elsewhere in these T & C's or in any related Order Agreement(s). Any conflict between a definition appearing in these T & C's and a meaning ascribed to such term in a related Order Agreement(s) shall be resolved by reference to the Order Agreement(s). a. "Administrator(s)" means that User or those Users designated by you who are authorized to create User accounts and otherwise administer your use of the Service. b. "Agreement" or "Master Subscription Agreement" or MSA means these T & C's and each Order Agreement and other Addendum or written amendment entered into between us, as the same may be amended in writing from time to time as permitted under this MSA. All such documents shall be read v2021.11.01 Page 1 of A together and consistently to reflect the terms of the agreement between the Parties. In interpreting the agreement of the Parties, a later executed document shall supersede an earlier executed document to the extent that it modifies or amends it or is inconsistent with the earlier executed document. c. "Assets" or "Licensed Assets" mean the tools, equipment, materials and consumables or other assets entered into, tracked, and monitored by the ToolWatch Technology as part of the Service. For purposes of determining applicable fees, the number of Licensed Assets means the number of uniquely identified (using an individual SKU) tools, assets, items or other equipment or group of quantity tools or materials, identified as a group with a unique SKU (e.g., a specific power tool with a unique SKU counts as one asset, fifty of the same screwdriver with one SKU for all fifty [quantity tools] is counted as one asset). d. "Content" means the audio and visual information, documents, software, products and services contained or made available to you while using the Service. e. "Control" and "Change of Control" means the following: "Control" means the possession, direct or indirect, of the power to direct or cause the direction of the management and policies of a person, whether through the ownership of voting securities, by contract, or otherwise. "Change of Control" with respect to a person means any of the following: (a) the sale of all or substantially all the assets of the person; (b) any merger, consolidation or acquisition of a person or any person who Controls a person, with, by or into another corporation, entity or person; or (c) any change in the ownership of more than fifty percent (50%) of the voting capital stock of a person or any person who Controls a person in one or more related transactions. For purposes of this paragraph, the term "person" refers to an individual or corporation, partnership, trust, association, or other organization. f. "Customer Data" means any data, information or material provided or submitted by you to the Service while using the Service. g. "Effective Date" means the latest date indicated next to the signature of either you or us on the initial Order Agreement signed by both of us. h. "Initial Term" means the initial period during which you are obligated to pay for the Service under the initial Order Agreement. i. "Intellectual Property Rights" means unpatented inventions, patent applications, patents, design rights, copyrights, trademarks, service marks, trade names, domain name rights, mask work rights, know-how and other trade secret rights, and all other intellectual property rights, derivatives thereof, and forms of protection of a similar nature anywhere in the world. j. "Law" means any law, statute, regulation, order or rule of any government, governmental agency, court, arbitration panel or tribunal that has jurisdiction over and is therefore applicable to the Parties to this Agreement. k. "License Term(s)" means the period(s) during which the authorized Users are licensed to use the Service pursuant to the Order Agreement(s) as then in effect and as modified from time to time. 1. "Licensed Assets" has the meaning set included in the definition of "Assets" above. in. "Non-U.S. Customers" shall have the meaning set forth in Section 15 of these T & C's. n. "Order Agreement(s)" means the form evidencing the initial subscription for the Service and any subsequent Order Agreements submitted online or in written form, specifying, among other things, the number of Licensed Assets and other services contracted for, the applicable fees, the billing period, and other charges as agreed to between the Parties, with each such Order Agreement to be incorporated into v2021.11.01 Page 2 of 14 and to become a part of this Agreement. In the event of any conflict between the terms of this Agreement and the terms of any such Order Agreement, the terms of this Agreement shall prevail and be controlling. o. "ToolWatch" means collectively ToolWatch, LLC d/b/a ToolWatch Corporation, a Colorado limited liability company with its principal place of business at 400 Inverness Pkwy, Suite 450, Englewood, CO 80112. ToolWatch is also referred to in these T & C's as "we" and "us." p. "ToolWatch Technology" means all of ToolWatch's proprietary technology (including software, hardware, products, processes, algorithms, user interfaces, know-how, techniques, designs and other tangible or intangible technical material or information) made available to you by us in providing the Service, including any of our Intellectual Property Rights therein. q. "U.S. Customers" shall have the meaning set forth in Section 15 of these T & C's. r. "Service(s)" means the specific edition (i.e., Pro, Enterprise, etc.) of our software applications, data analysis, or other enterprise resource planning (ERP) services identified during the ordering process, developed, operated, and maintained by us, and accessible via htto:Hentemrise.toolwatch.com or another designated web site or IP address, or ancillary online or offline products and services provided to you by us, to which you are being granted access under this Agreement, including the ToolWatch Technology and the Content. s. "Subscriber" means the customer that signs this Agreement, and shall include for purposes of all representations, warranties and agreements hereunder, all Users designated by such Subscriber and any Subscriber Affiliate who becomes entitled to access the Service under this Agreement. Subscriber is also referred to in these T & C's as "you." t. "User(s)" means your employees, representatives, consultants, contractors or agents who are authorized to use the Service and have been supplied user identifications and passwords by you (or by us at your request). 3. Privacv & Security: Disclosure Our privacy and security policies that apply to the relationship between the Parties who use the Service may be viewed at httD://www.toolwatch.com/comDanv/Dolicies.html. and which, as amended from time to time, are hereby incorporated herein and are a part of this Agreement. We reserve the right to modify our privacy and security policies in our reasonable discretion from time to time by posting changes to those policies on our website. Changes to our privacy and Security policies that are posted to our Website will become effective as of the time of posting. Individual Users, when they initially log in, will be asked whether they wish to receive marketing and other non- critical Service -related communications from us from time to time. Each User may opt out of receiving such communications at that time or at any subsequent time by changing their preference under the Personal Setup page within the website through which the Service is accessed by Users. Because the Service is a hosted, online application, we may occasionally need to notify all Users of the Service (whether or not they have opted out as described above) of important announcements regarding the operation of the Service, and notifications of this sort are hereby consented to and shall not be deemed a violation of any opt -out election made by a User. v2021.11.01 Page 3 of 14 4. License Grant & Restrictions Once you sign and we accept you as a Subscriber under the applicable Order Agreement and you make payment for the Service in accordance with the Order Agreement you have a license under which you have a non- exclusive, non -transferable, worldwide right to use the Service for the Licensed Term, solely for your own internal business purposes, subject to the terms and conditions of this Agreement. All rights not expressly granted to you are reserved by us and our licensors. You may not allow access to the Service to an employee, representative, consultant, contractor or agent of/to a direct competitor of ours, except with our prior written consent. For these purposes, a "direct competitor" of ToolWatch includes, but is not limited to, any person, firm, company or other organization that offers or is proposing to offer a service that would or could compete with or replace the Service, whether the competing service is offered with or without charge by the provider. In addition, you may not access the Service for purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purpose. Except as specifically approved by us in writing in advance, you shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third -party the Service or the Content in any way; (ii) modify or make derivative works based upon the Service or the Content; (iii) create Internet "links" to the Service or "frame" or "mirror" any Content on any other server or wireless or Internet - based device; or (iv) reverse engineer or access the Service in order to (a) build a competitive product or service, (b) build a product based on, incorporating or using similar ideas, features, functions or graphics as those of the Service, or (c) copy any ideas, features, functions or graphics of the Service. You may use the Service only for your internal business purposes and may not use the Service to: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable Law; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third -party privacy rights; (iii) send or store material containing software viruses, worms, Trojan horses, tracking software or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Service or the data contained therein; or (v) attempt to gain unauthorized access to the Service or its related systems or networks. Certain editions of the Service offer integration capabilities via an application programming interface (API). We reserve the right to limit the rate of calls to the API, and the total number of API calls in each period to a rate and number that we deem commercially reasonable. You may purchase additional API access if your rates and numbers consistently exceed those we deem commercially reasonable, and we will notify if this becomes an issue that requires you to purchase additional access rights to the API. 5. Your Responsibilities You are responsible for all activity occurring under your User accounts and shall abide by, and require all Users to abide by, this Agreement and all applicable local, state, national and foreign Laws, treaties and regulations in connection with use of the Service, including those related to data privacy, international communications and the transmission of technical or personal data. You must: (i) notify us immediately of any unauthorized use of any password or account or any other known or suspected breach of security; (ii) report to us immediately and use reasonable efforts to stop immediately any unauthorized copying or distribution of Content that is known or suspected by any of your Users; (iii) not impersonate another ToolWatch user or provide false identity information to gain access to or use the Service; and (iv) refrain from introducing data or computer code into the systems used to operate or provide the Service that contains any viruses, worms, Trojan horses, tracking software, files, scripts, agents or programs containing any harmful or illegal components. These obligations apply to all Users that you authorize to access the Service, or any other person who accesses the Service under any User password issued to you or any of your Users. You must take reasonable steps to assure that all Users you authorize to access the Service are aware of your obligations under this Agreement, and you are liable for v2021.11.01 Page 4 of 14 any breaches of this Agreement by any User accessing the Service under your subscription or the rights granted to you under this Agreement. 6. Account Information and Data We do not own any Customer Data. You have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, intellectual property ownership and rights to use all Customer Data, and we are not responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any Customer Data caused by you or any of your Users. We have the right to (i) collect, process, store, and summarize Customer Data, including manipulating such data in any manner we deem appropriate (provided that such data does not remain specifically identifiable to a particular subscriber or user). We shall not provide, disclose or sell Customer Data that is identifiable to any subscriber to any third -parry without the prior written consent of that subscriber. 7. Se2re2ation of Companv Data Notwithstanding any other provision of this Agreement, we promise that we will maintain all Customer Data in a secure and logically separate manner (i.e., identified as Customer Data that is specific only to you as the Subscriber) from our data or the data of our other customers and subscribers. 8. Data Privacv In order to comply with Regulation (EU) 2016/679, General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Personal Information Protection and Electronic Documents Act (PIPEDA — Canada), and other related data privacy regulations (collectively referred to as "Data Protection Laws"), we agree as follows: 1) In the event that we receive or have access to personal data of yours, your employees, contractors or any third parties that is subject to Data Protection Laws ("Personal Data") during the course of providing the Services, we will not use or process the Personal Data for any purpose other than those purposes designated in this Agreement and any related agreements or on written instructions you deliver to us outside this Agreement; 2) each Parry undertakes to comply with all Data Protection Laws applicable to it and will not knowingly cause the other to breach Data Protection Laws; 3) we will implement all appropriate organizational and technical security measures in order to ensure a level of security appropriate to the risks that are presented by the processing of any Personal Data and to protect the Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to the Personal Data transmitted, stored or otherwise processed by us; and 4) in case of a data breach which may affect Personal Data, we will notify you as soon as reasonably practicable upon becoming aware of such breach. 9. Scheduled Maintenance Windows We reserve the right to perform regular maintenance and upgrade tasks during scheduled maintenance windows. Normal Scheduled Maintenance Windows do not usually affect availability of the Service, however in some circumstances the Service may not be available, and in such case, we will notify you in advance (in accordance with Section 27 of this Agreement, which may include posting of such notice on our website or on the interface by which you and your Users accesses the Service), and the Service will not be considered unavailable during such maintenance window for purposes of our obligations under this Agreement. 10. Unplanned Service Interruptions In the event of an unplanned event that impacts the availability or performance of the Service, we will use commercially reasonable efforts to restore service/performance of the Service as quickly as possible. Should v2021.11.01 Page 5 of 14 any unplanned interruption of service be expected to be of significant duration, we will notify Users of the event and anticipated resolution time, including periodic updates as appropriate. 11. Intellectual Property Ownership We alone (and/or our licensors, where applicable) own all right, title and interest, including all related Intellectual Property Rights, in and to the ToolWatch Technology, the Content and the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Service, and you and your Users hereby convey and transfer to us all rights in and to such suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or your Users relating to the Service in consideration of the rights granted to you in this Agreement. This Agreement is not a sale and does not convey any rights of ownership in or related to the Service, the ToolWatch Technology or our Intellectual Property Rights or those of any ToolWatch licensor, to you. The ToolWatch name, the ToolWatch logo, and the product names associated with the Service are our trademarks. You hereby grant to us the express right to use your company logo in marketing, sales, financial, and public relations materials and other communications solely to identify you as a ToolWatch customer. We hereby grant to you the express right to use the ToolWatch logos solely to identify us as a provider of services to you. Other than as expressly stated herein, neither of us may use the other Party's marks, codes, drawings or specifications without the prior written permission of the other Party. 12. Third-Partv Interactions During use of the Service, you may engage in correspondence with, purchase goods and/or services from, or participate in promotions of third -party advertisers or sponsors showing their goods and/or services through the Service. All activity, and any terms, conditions, warranties or representations associated with such activity, are solely between you and the applicable third -party. We and our licensors shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third -party. We do not endorse any sites on the Internet that are linked through the Service and provide these links to you only as a matter of convenience, and in no event shall we or our licensors be responsible for any content, products, or other materials on or available from such sites. You recognize, however, that certain third -party providers of ancillary software, hardware or services may require you to agree to additional or different license or other terms prior to your use of or access to such software, hardware or services, and you are solely responsible for compliance with the terms thereof, and for any consequences to you or anyone using the Service under this Agreement resulting from such use. We advise you that we may receive a nominal commission from a third party linked through our website if you purchase goods or services from that third party. v2021.11.01 Page 6 of 14 13. Charges and Pavment of Fees; Addition of Assets and/or Services We employ a fee model based on the product service(s) requested by you coupled to the number of assets we are managing for you. We will work with Administrator(s) to determine the service level needed along with the number of assets managed, which will determine the license fee for the License Term. The applicable fees, charges and billing terms are outlined in the related Order Agreement(s). You agree to pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Payments must be made annually consistent with the Initial Term, or as otherwise mutually agreed upon in an Order Agreement. All payment obligations are non -cancelable, and all amounts paid are nonrefundable so long as we continue to provide the Service to you in accordance with the terms of this Agreement. You are responsible for paying the fees stated in an applicable Order Agreement for the entire License Term, whether you fully use the capacity ordered or not. You must provide us with valid credit card, check, or a purchase order approved by us as a condition to signing up for and accessing the Service. An authorized Administrator may add services or additional assets to those stated in an existing Order Agreement by executing an additional written Order Agreement and submitting it to us for approval. Adding assets or additional services to the license will be subject to the following: (i) such additions will be coterminous with the preexisting License Term (either Initial Term or renewal term); (ii) the license fee for the added assets and/or services will be the then current, generally applicable license fee for those services and licenses unless explicitly stated otherwise in the related Order Agreement; and (iii) assets or services added in the middle of a billing year will be charged for the number of days remaining in the License Term on a prorated basis. We reserve the right to increase fees payable by you in our sole discretion if you utilize services in excess of those described in the Order Agreement(s) or for asset levels exceeding those stated in the Order Agreement(s). In such case, we will provide you with not less than 30 days written notice that we intend to increase fees, and we will allow you to cure the excess(es) prior to the end of the 30 days in order for you to avoid the price increase. All pricing terms are confidential, and you agree not to disclose them to any third party, except as required by applicable Law. 14. Excess Data Storage Fees We reserve the right to establish or modify our general practices and limits relating to storage of Customer Data. In the event there is to be an increase in the price of stored data, we will notify you no less than 30 days in advance of the effective date of the price change. We will also provide you with advance written notice if your storage of Customer Data is coming close to reaching our data storage limits for the service level and asset numbers stated in your Order Agreement, and we will provide you with an opportunity to modify your Customer Data storage practices prior to charging you for any additional Customer Data storage. 15. Billing and Renewal We charge and collect all amounts due for use of the Service in advance. At the end of the License Term, unless we have previously notified you in writing of our decision to terminate this Agreement at the end of the then current License Term, we will automatically renew and bill your credit card (if you have authorized that method of payment) or issue an invoice to you, unless you have provided us with a written request to cancel the renewal at least sixty (60) days prior to the renewal date. The renewal License Term will be extended for the same period as the expiring License Term or for one (1) year, whichever is greater, unless otherwise mutually agreed upon between the Parties. The fees for the renewal License Term will be equal to the then -current license fee for the service level and total number of Licensed Assets we are managing for you at the time of renewal. You will be responsible for any fees for other services we provide to you on an as -quoted basis. Our fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you will be solely responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes based solely on v2021.11.01 Page 7 of 14 our income; provided, however, that if you owe any taxes, levies, or duties required by Law, we may collect and pay them on your behalf.. You agree to provide us with complete and accurate billing and contact information, which must include your legal company name, street address, e-mail address, and the name and telephone number of an authorized billing contact and Administrator. You must update this information within 30 days of any change to it. If you provide us with contact information for you or any User that is false or fraudulent, we shall be entitled, without further notice or action on our part, to immediately terminate your access to the Service, in addition to any other remedies available to us under this Agreement or applicable Law. Unless we in our discretion determine otherwise: (i) entities with headquarters and a majority of Users resident in the United States will be billed in U.S. dollars and shall be subject to U.S. payment terms and pricing ("U.S. Customers"); and (ii) all other entities will be billed in U.S. dollars, Euros or local currency (as we may agree upon) and shall be subject to either U.S. or non-U.S. payment terms and pricing at our discretion ("Non-U.S. Customers"). If you believe that any invoice we send to you is incorrect, you must contact us in writing within 60 days of the invoice date of the invoice containing the amount in question to be eligible to receive an adjustment or credit. Any delay by you to so notify us beyond such 60-day period shall constitute your acceptance of such invoice and the correctness of the amounts stated thereon. Upon receipt of any written objection from you, we will promptly investigate the item in dispute and thereafter notify you promptly in writing of our disposition of the dispute. 16. Non-Pavment and Suspension In addition to any other rights granted to us herein, we reserve the right to suspend your access to the Service if your account becomes delinquent (falls into arrears). Delinquent invoices are subject to interest charges of 1.5% per month on any outstanding balance, or the maximum permitted by Law, whichever is less. In addition, you will be responsible to pay us all expenses of collection, including attorney fees and costs we incur to collect the amount due. We will continue to charge you the current fee for licenses held by you during any period of suspension. If you or we initiate termination of this Agreement, you will be obligated to pay the balance due on your account, computed in accordance with the Charges and Payment of Fees section (Section 13) above. We may charge unpaid fees to your credit card (if you have authorized payment to be made that way) or bill you for unpaid fees, and you shall immediately pay them. We reserve the right to impose a reconnection fee in the event your account has been suspended and you thereafter request to access the Service. Any reconnection fee will not exceed the then current implementation fee we charge to new customers utilizing similar services as those you will be using upon reconnection. 17. Termination upon Expiration/Reduction in Number of Licenses This Agreement commences on the Effective Date and continues until all subscriptions for licenses granted in accordance with this Agreement have expired or otherwise been terminated. In the event this Agreement is terminated (other than by reason of your breach), we will make a file of the Customer Data available to you, in a non-proprietary format, within thirty (30) days of termination if you request it at the time of termination. You understand and agree that we have no obligation to retain your Customer Data and may delete it without retaining a copy 180 days after termination of this Agreement for any reason. v2021.11.01 Page 8 of 14 18. Termination for Cause If you breach any of your payment obligations, allow unauthorized use of the ToolWatch Technology or Service or otherwise fail to comply with this Agreement, those acts will be deemed a breach of this Agreement if you have not cured such breach within ten (10) days of written notice of the breach provided to you in accordance with Section 27 of these T & C's. Following any such breach, we may, in our sole discretion, terminate all your passwords, accounts and your rights to use the Service. You agree and acknowledge that we have no obligation to retain your Customer Data, and that we may delete it (resulting in irretrievable loss of such Customer Data) if you have breached this Agreement, including but not limited to failure to pay outstanding fees, and such breach has not been cured within ninety (90) days of notice to you of such breach provided to you in accordance with Section 27 of these T & C's. You may terminate this Agreement for cause upon any material breach by us of our obligations under this Agreement, if we have not cured the breach within thirty (30) days of written notice of such breach provided by you in accordance with Section 27 of these T & C's. Upon such termination, we will reimburse you for fees paid by you hereunder for the unused portion of the remaining License Term of this Agreement. 19. Representations & Warranties Each Party represents and warrants that it has the legal power and authority to enter into this Agreement and that doing so will not cause the Party to breach or be in violation of any obligation or agreement to which the Party is bound. We represent and warrant that as to those aspects of the Service which are under our sole and exclusive control (i) the Service will operate in a secure and timely manner, (ii) stored Customer Data will remain accurate and reliable, and (iii) material errors and/or defects in the Service will be corrected, all in a manner consistent with general industry standards reasonably applicable to the provision of similar services by companies similarly situated to us; and that the Service will perform substantially in accordance with our online help documentation, when used under normal circumstances. You represent and warrant that: (i) you have not provided any false or misleading information to us in the process of entering into this Agreement, including information falsely identifying yourself or any person associated with; (ii) you have not provided any false or misleading information to us to gain access to the Service; and (iii) that all information you have provided to us is correct and complete. 20. Mutual Indemnification You shall indemnify and hold us, our licensors and each such party's parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (i) a claim alleging that use of the Customer Data infringes the rights of, or has caused harm to, a third - party; (ii) a claim, which if true, would constitute a violation of your representations and warranties; or (iii) a claim arising from your breach of this Agreement. In any such case we will (a) give you prompt written notice of the claim; (b) give you sole control of the defense and settlement of the claim (provided that, you may not unilaterally settle any claim unless such settlement unconditionally releases us and our Affiliates of all liability to you and any third -party, and such settlement does not negatively affect our business, reputation or the Service); (c) provide you all reasonably available information and assistance; and (d) not compromise or settle such claim without your prior written consent. You will keep us reasonably apprised of the status of any claims for which we are entitled to indemnification under this Agreement. We shall indemnify and hold you and your parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (i) a claim alleging that v2021.11.01 Page 9 of 14 the Service directly infringes a copyright, a U.S. patent issued as of the Effective Date, or a trademark of a third - party; (ii) a claim, which if true, would constitute a violation by us of our representations or warranties; or (iii) a claim arising from our breach of this Agreement. In any such case, you will (a) promptly give us written notice of the claim; (b) give us sole control of the defense and settlement of the claim (provided that, we may not unilaterally settle any claim unless it unconditionally releases you and your Affiliates of all liability); (c) provide us with all reasonably available information and assistance; and (d) not compromise or settle such claim without our prior written consent. We shall have no indemnification obligation, and you shall indemnify us pursuant to this Agreement, for claims arising from any infringement arising solely from the combination of the Service with any of Subscriber's Customer Data, products, service, hardware or business process(s). 21. DISCLAIMER OF WARRANTIES EXCEPT AS SPECIFICALLY SET FORTH IN SECTION 19 HEREOF, WE AND OUR LICENSORS MAKE NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE OR ANY CONTENT, AND DO NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR -FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL YOU PURCHASE OR OBTAIN THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS WILL BE CORRECTED, OR (F) THE SERVICE OR THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EXCEPT AS SPECIFICALLY SET FORTH IN SECTION 19 HEREOF OR ELSEWHERE IN THIS AGREEMENT, THE SERVICE AND ALL CONTENT IS PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS, AND ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON -INFRINGEMENT OF THIRD -PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY TOOLWATCH AND ITS LICENSORS. 22. Internet Delays The services we are providing under this Agreement may be subject to limitations, delays, and other problems inherent in the use of the Internet and electronic communications in general. You understand and agree that we are not responsible for any delays, delivery failures, or other damage resulting from such problems. 23. LIMITATION OF LIABILITY IN NO EVENT SHALL EITHER PARTY'S AGGREGATE LIABILITY EXCEED THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM SUBSCRIBER IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. IN NO EVENT SHALL EITHER PARTY AND/OR ITS LICENSORS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF A SIMILAR TYPE OR KIND (INCLUDING DAMAGE FOR LOSS OF DATA, REVENUE, PROFITS, USE, OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICE, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICE, OR FOR ANY CONTENT OBTAINED FROM OR THROUGH THE SERVICE, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, REGARDLESS OF CAUSE IN THE CONTENT, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT OR SUCH PARTY'S LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. v2021.11.01 Page 10 of 14 24. Force Maieure Neither Party will be liable for any failure to perform any of its obligations under this Agreement, other than payment obligations, by reason of any matters beyond such Party's reasonable control, including, but not limited to, fire, explosions, earthquakes, storms, flood, wind, drought or other acts of God or the elements; acts, decrees, delays or failures to act by civil, military or other governmental authorities; riots, insurrections, terrorism, sabotage or war; court orders; strikes, lockouts, and labor disputes; destruction of, or damage or casualty, due to one or more of the reasons or the matters described above in this Section, to any third -party equipment, facilities or other property; or suspension, curtailment or other disruption of utilities (each, a "Force Majeure Event"); provided that the affected Party provides the other Party prompt written notice of the applicable circumstance and uses commercially reasonable efforts to re -commence performance as promptly as possible; and provided further that if the affected Party's performance is delayed for a period of more than sixty (60) days by reason of any Force Majeure Event, then the other Party may at its option, by written notice to the affected Party, either: (a) terminate this Agreement; or (b) extend the current License Term (or, as applicable, any transition period) for a number of days equal to the duration of the affected Party's non-performance (at no additional cost to you if we are the affected Party), provided in each case described in subsections (a) or (b) that such written notice is received either during or within thirty (30) days of an occurrence of a Force Majeure Event that has not then continued, but eventually does continue for more than sixty (60) days. 25. Additional Rights under Law Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential or certain other types of damages, so the exclusions set forth above may not apply to you if such exclusions or liability limitations are imposed under appliable Law. 26. Local Laws and Export Control The Service may provide services and use software and technology that is subject to United States ("US") export controls administered by the U.S. Department of Commerce, the United States Department of Treasury Office of Foreign Assets Control, and other U.S. agencies and the export control regulations of Switzerland, the United Kingdom ("UK") and the European Union ("EU"). You acknowledge and agree that the Service shall not be used, and none of the underlying information, software, or technology may be transferred or otherwise exported or re-exported to countries as to which the United States, Switzerland, the UK, the European Union or the country where you or any of your Users are located, maintains an embargo (collectively, "Embargoed Countries"), or to or by a national or resident thereof, or any person or entity on the US Department of Treasury's List of Specially Designated Nationals or the US-. Department of Commerce's Table of Denial Orders (collectively, "Designated Nationals"). The lists of Embargoed Countries and Designated Nationals are subject to change without notice. By using the Service, you represent and warrant that neither you nor any of your Users are a Designated National or are in, under the control of, or a national or resident of, an Embargoed Country. You further agree to comply strictly with all US-., Swiss, UK and EU export control Laws and assume sole responsibility for obtaining licenses to export or re-export as may be required. The Service may use encryption technology that is subject to licensing requirements including, but not limited to, those under US law as set forth in the U.S. Export Administration Regulations, 15 C.F.R. Parts 730-774 and/or under EU law as set forth in Council Regulation (EC) No. 1334/2000, and/or as set forth in the export regulations of the country where you or any of your Users are located, if other than in the US or the EU. You agree that you will comply with any such licensing requirements and that the Service shall not be used, and none of the underlying information, software, or technology may be transferred or otherwise exported or re-exported absent compliance with such licensing requirements. We and our licensors make no representation that the Service is appropriate or available for use in other locations. If you use the Service from outside the United States of America, Switzerland and/or the, you are solely v2021.11.01 Page 11 of 14 responsible for compliance with all applicable Laws, including without limitation export and import regulations of other countries. Any diversion of the Content contrary to United States, Swiss, UK or European Union (including European Union Member States) Law is strictly prohibited. You may not use the Service or any Content, nor any information acquired by using the Service, for or in connection with, nuclear activities, chemical or biological weapons, or missile projects, unless you have obtained specific authorization in advance from the United States government for such purposes, and you acknowledge that it is your responsibility to obtain any required permissions for such activities. 27. Notices With the exception of notice for breach (which must be given in accordance with clause (c) below) we may provide notice to you by (a) posting a general notice on the website through which the Service is accessed (which shall only apply to notices of a general nature applicable to all subscribers to the Service), (b) electronic mail to your e-mail address(es) on record in our account information records for you, or (c) by written communication sent by first class mail or pre -paid post or regularly scheduled courier service (i.e., FedEx, DHL, UPS, etc.) to your mailing address on record in our account information records for you. Such notice shall be deemed to have been given, as applicable, upon posting on the website (for notices posted on the website in accordance with clause (a) above), the passage of one (1) business day after sending (if sent by email in accordance with clause (b) above), the passage of four (4) business days after mailing or posting (if sent by first class mail or pre -paid post in accordance with clause (c) above) or upon delivery (if sent by regularly scheduled courier in accordance with clause (c) above). You may give notice to us (such notice shall be deemed given when received by us) at any time by any of the following: notice sent by email to Finance(a,ToolWatch.com, ; letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to us at the following address: ToolWatch, Corporation, 400 Inverness Pkwy, Suite 450, Englewood, CO 80112, Attention: Finance Department. 28. Assignment; Change of Control This Agreement may not be assigned by you (either directly or indirectly because of a merger, sale of assets, Change of Control, or other, similar transaction or by operation of law) without our prior written approval, which shall not be unreasonably withheld. This Agreement may be assigned without your consent by us to (i) a parent or subsidiary, (ii) an acquirer of assets, or (iii) a successor by merger, reorganization or other Change of Control. Any purported assignment in violation of this section shall be void. If you undergo any actual or proposed Change of Control by which a direct competitor of ours acquires Control of you, either directly or indirectly, this Agreement shall terminate immediately upon the consummation of such transaction, without notice or other action on our part, unless we have received prior notice of such Change of Control and have agreed in writing, in our sole discretion, not to terminate this Agreement. You agree to submit any request for assignment of your rights and obligations hereunder by delivering to us a fully signed copy of a Reauest to Assia_ n Riahts to MSA which once signed by both Parties shall be attached to this Agreement as an addendum. 29. Amendments: Waivers This Agreement may not be amended or modified except by written agreement signed by authorized representatives of the Parties, and no course of conduct or dealing between the Parties shall be deemed to modify or amend the express provisions of this Agreement. Our failure to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless we acknowledge and agree to such a waiver in writing. v2021.11.01 Page 12 of 14 30. General Provisions Official Lanp-ua2e. The official version of this Agreement shall be the version rendered in English, irrespective of any translation hereof into any other language. Governing Law, Jurisdiction and Venue. With respect to U.S. Customers, this Agreement shall be governed by Colorado Law and controlling United States federal Law, without regard to the choice or conflicts of Law provisions thereof or of any other jurisdiction, and any disputes, actions, claims or causes of action arising out of or in connection with this Agreement or the Service shall be subject to the exclusive jurisdiction and venue of the state and federal courts located in Denver, Colorado. With respect to Non-U. S. Customers, this Agreement shall be governed by the Laws of the State of Colorado and controlling United States federal Law, without regard to the choice or conflicts of Law provisions thereof or of any other jurisdiction, and any disputes, actions, claims or causes of action arising out of or in connection with this Agreement or the Service shall be subject to the exclusive jurisdiction of the United States federal courts located in New York City, New York, with the official language in which any such proceeding shall be conducted to be English. Other Documents. No text or information set forth on any other purchase order, preprinted form or document (other than an Order Agreement, if applicable) shall add to or vary the terms and conditions of this Agreement. Invalid or Unenforceable Provisions. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then the Court shall use it reasonable efforts in accordance with applicable Law to construe or modify any such provision(s) so that as nearly as possible, such provision(s) reflect(s) the intentions of the Parties and make such construed or modified provision(s) effective and enforceable , with all other provisions of the Agreement remaining in full force and effect to the fullest extent possible. Relationship of the Parties. No joint venture, partnership, employment, or agency relationship exists between you and us by entering into this Agreement or your use of the Service. Entire Agreement; Integrated Writing. This Agreement, together with any applicable Order Agreement(s) or any Addenda or other attachments intended by the Parties to be a part of this Agreement, comprise the entire agreement between the Parties and supersede all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the Parties regarding the subject matter of this Agreement. Rules of Construction. No rule of construction shall be applied against any Party that would construe a provision of this Agreement against a Party by reason of that Party having written or drafted such provision. Each Party has had the opportunity to have this Agreement reviewed by legal and other advisors, and each Party has availed itself of that opportunity to the extent it desired to do so. Headings. Headings contained in this Agreement are for ease of reference only and have no legal effect. Survival of Certain Provisions on Termination. The provisions of this Agreement which, by their terms, should survive termination of this Agreement to protect the rights and business interests of any Party shall survive the termination of this Agreement for any reason. All other rights and obligations of the Parties shall cease upon termination of this Agreement. No Third -Party Beneficiaries. Nothing in this Agreement is intended to, or shall, create any third -party beneficiaries, whether intended or incidental, and no Party shall make any representations to the contrary. Binding Effect, Authoritv to Execute Agreement. This Agreement, including these T & C's and the associated Order Agreement(s) and any other applicable documents entered into between the Parties shall be binding on you and us, each of our permitted successors and assigns, and each User. The agent of each Party who signs v2021.11.01 Page 13 of 14 the Order Agreement that is a part of this Agreement represents and warrants that he or she has full authority to sign this Agreement on behalf of the Party for which he or she is signing it. Electronic Signatures and Exchange of Electronic Documents. Unless you instruct us otherwise, you agree that all documents to be signed and exchanged between us may be signed and exchanged in electronic format and that a signature may be any mark, symbol, sound or process that is written, stamped, engraved, attached to or logically associated with an electronic document and executed by a person with the intent to sign, and that all electronic signatures are the legal equivalent of a manual/handwritten signature and will be as valid as if you actually signed the document in writing and delivered it to us in person. END OF GENERAL TERMS AND CONDITIONS In witness whereof, the parties have executed this Master Subscription Agreement as of the respective dates set forth below to evidence their agreement to be bound by the terms hereof. Subscriber: zwla �r AG�cfo F Signature: Dana Burghdoff (Dec t'202310:46 CST) Name: Dana Burghdoff Title: Assistant City Manager Date: Dec 7, 2023 ToolWatch, LLC Signature: Name: Jay Martin Title: ceo Date: Nov 21, 2023 v2021.1 1.01 Page 14 of 14 Fo RT Wo RT nA Routing and Transmittal Slip DOCUMENT TITLE: TO: Rick Lisenbee - Approver Vendor — Jay Martin, CEO, ToolWatch, LLC jmartin@toolwatch.com Nancy Honeysuckle - Signer Shane Zondor - Approver Jan Hale - Approver Chris Harder - Signer Taylor Paris- Signer Dana Burghdoff- Signer Ron Gonzales - Approver Jannette Goodall - Signer Allison Tidwell — Form Filler Charmaine Baylor - Acceptor Needs to be notarized: Action Reauired: ❑ As Requested ❑ For Your Information x Signature/Routing and/or Recording ❑ Comment ❑ File Water Department ToolWatch, LLC ❑ YES x NO FOR C'MO USE ONLY: Routing to CSO x YES 0 NO la KC APPROVER INITIALS: EXPLANATION Attached for your approval is the agreement between ToolWatch, LLC and the Water Department for the Safety Reports software platform. This product is utilized by the Safety Manager of the Water Department, and provides safety management software, as well as its maintenance and support. The "not to exceed" amount of the agreement is $4,214.00. The term of the agreement will begin once it is signed by the Assistant City Manager, and there will be four renewals. If you have any questions or concerns, please email me. Thank you, Charmaine Baylor Charmaine.bavlora,fortworthtexas.2ov Sr. IT Business Planner, Water IT Water Department Phone: (817) 392-6629 Addendum Page 2 of 11