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HomeMy WebLinkAboutContract 39473-B24APPENDIX 8-24 In accordance with the Professional Services Agreement signed between Sentari Technologies , Inc . ("Contractor") and the City of Fort Worth ("Client") on October 30 , 2009 , City Secretary Contract ("CSC ") No . 39473 , as amended by CSC No. 39473-A1 on September 16, 2010 , CSC No. 39473-A2 on December 14 , 2010 and CSC No . 39473-A3 on November 13 , 2011 , and CSC No. 39473-A4 on February 21, 2013 (collectively the "Professional Services Agreement"), Appendix B-24 is incorporated into the Professional Services Agreement and hereby reads as follows : 1. The term of this work order shall be extended to end when all services have been completed under this work order as contemplated herein , but not later than the end date set forth below. 2 . This Work Order incorporates by reference all of the terms and conditions of the Professional Services Agreement , specifically the services to be provided under Section 1 of said agreement. 3 . The services to be performed under this Work Order shall be as follows : IT OPERATIONS SPECIALIST Perform a variety of duties in the operation of computer systems , networks and peripherals ; to monitor assigned information systems : to provide support to users of City computer systems , software and equipment ; to perform related duties as assigned . Functions : 1. Operate , maintain , and monitor performance of assigned information systems , networks , and peripheral equipment ; perform routine maintenance and repair functions as appropriate . 2 . Monitor information system performance with appropriate devices and software : interpret console messages and initiate corrective action within scope of knowledge , as needed . 3. Maintain a variety of records, including problem documentation and corrective action taken ; prepare reports on usage performance of equipment. 4 . Produce reports , files , and other information as assigned ; review input material and finished product for accuracy and completeness . 5. Operate printers according to program routines and data requirements; print and distribute reports , forms and correspondence within assigned department or division 6 Participate in the input of data and retrieving data as required by application systems . Appendix 8 -24 to Professional Services Agreement SENTARI TE CHNOLOGIES , INC . Page 1 of 3 ~ E t ~ IV t D MAY 2 3 2013 OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX ( 7 , Provide assistance to system users via telephone or online systems as necessary . 8. Assist those contacted in the course of duty in an effective , efficient , and professional manner. 9 . Contact computer product and service vendors on behalf of City computer users , place call to obtain services and repair as appropriate . 10 Provide technical assistance to staff contracting libraries or citizens using Inquire Dial-Up Library services . 11 . Perform database maintenance including update , quality control and backup duties . 12 . Assist w ith installation and maintenance of peripheral equipment as necessary 13 . Perform related duties and responsibilities as required. Personnel assigned to provide services under this Work Order : Name : Start Date : End Date : Mark Haws March 1, 2013 November 12 , 2013 Payment Terms : Payment Rate : $35 . 00 per hour App endi x B-24 to Professi on al Services Ag reeme nt SE NTARI T ECHNO LOG IES , INC . Pag e 2 of 3 I AGREED AND ACCEPTED : CITY OF FORT WORTH Assistant City Manager Date : 5 {cr-3/ 13 APPROVED AS TO FORM AND LEGALITY: M~ Assistant City Attorney Appendix B-24 to Professional Services Agreement SENTARI TECHNOLOGIES , INC . Page 3 of 3 SENTARI TEC NOLOGIES INC . .f< O( r i lDJ\..L Name 13 us~ (U..Ss De.. v t..l opvvud\t MM~_ Title '-.)..:._ Date 2-f 2s l \3 OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX