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APPENDIX 8-1
CITY SECRETARY
CONTRACT NO . :YI':\JS-8 \
In accordance with the Professional Services Agreement signed between Matrix
Resources Inc . (Contractor) and the City of Fort Worth (Client) on October 2, 2009 City
Secretary Contract 394 75, it is agreed as follows :
1. This Work Order incorporates by reference all of the terms and conditions of
the Professional Services Agreement and specifically the services to be
provided under Section 1 of said agreement.
2 . The services to be performed under this Work Order shall be as follows:
DESKTOP TECHNICIAN
To load and verify correct operation of all application software packages and operating
systems used throughout the City's data network. To provide training and technical
assistance to users in a courteous manner; to identify and resolve hardware, software,
and operator problems; to make minor repairs, or refer to service personnel. To
document work performed in the case management system . To effectively manage and
prioritize outstanding support issues. To keep supervisor informed of potential
problems, and escalate issues as needed. To document processes and problem
resolution in the Knowledge Base. To work as a resource on project implementation; to
assist city staff with various aspects of information systems; to assess department needs
and recommend equipment and software to purchase . To recommend appropriate action
to maintain current and up to date information systems.
Personnel assigned to provide services under this Work Order:
Name :
Start Date:
Shane Ross
November 17, 2009
End Date: Upon completion of all services contemplated herein.
Payment Terms :
Payment Rate: $33 .00 per hour
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH , TX
AGREED AND ACCEPTED:
CITY OF FORT WORTH MATRIX RESOURCES INC .
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Assistant City Manager ~ r
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APPROVED AS TO FORM AND \ T"'
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Assistant City Attorney
I NO M&C REQUIRED
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Date
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH , TX