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HomeMy WebLinkAboutContract 41219-B8AAPPENDIX B-8A ;.;ITV SECRETARY CONTRACT NO. lJ[ZLCJ ~oo fr In accordance with the Services Agreement signed between TekSystems Inc. ("Contractor") and the City of Fort Worth ("Clien t") on December 13 , 2010 , City Secretary Contract (CSC) No . 41219 , as amended by CSC 41219-A 1 on March 28 , 2011 , as amended by CSC 41219-A2 on September 27 , 2011 , as amended by CSC 41219-A3 on June 29 , 2012 , and as amended by CSC 41219-A4 on August 26 , 2013 , collectively , the "Agreement ," this Appendix B-8A is incorporated into the Agreement and hereby reads as follows : 1 . The term of this work order shall be extended to end when all services have been completed under this work order as contemplated herein , unless otherwise terminated in accordance with the Agreement , as amended . 2. This Work Order incorporates by reference all of the terms and conditions of the Agreement , and specifically the services to be provided under Section 1 of said Agreement. 3. The services to be performed under this Work Order shall be as follows: DESKTOP TECHNICIAN 1. To load and verify correct operation of all application software packages and operating systems used throughout the City 's data network; 2. To provide tra ining and technical assistance to users in a courteous manner; 3 . To identify and resolve hardware , software and operator problems ; 4. To make minor repairs , or refer to service personnel ; 5 . To document work performed in the case management system ; 6. To effectively manage and prioritize outstanding support issues ; 7 . To document processes and problem resolution in the Knowledge Base ; 8. To work as a resource on project implementation ; 9. To assist City staff with various aspects of information systems; 10. To assess department needs and recommend equipment and software to purchase; 11. To recommend appropriate action to maintain current and up to date information systems . Personnel assigned to provide services under this Work Order: Name : Start Date: End Date: Adam Beatty September 1, 2013 November 12 , 2013 Payment Terms : Payment Rate : $41 .00 per hour Appen dix B-B A TekSystem s , Inc . Page 1 of 2 OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX AGREED AND ACCEPTED: CITY OF FORT WORTH lanis ~at-it City Manager Date: /b /,+ / 1?;) APPROVED AS TO FORM AND LEGALITY : c JJWfe.d_) Maleshia Farmer Assistant City Attorney Appendi x B-8A TekSystems , Inc . Pag e 2 of 2 ::::~;R- Name Title Date OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX