HomeMy WebLinkAboutContract 42303-WO4. . .
Document No. 265396
Customer Information and Contract Specifications
Customer Name: City of Fort Worth
Contract Status:
• Master Services Agreement (MSA), City Sea-etary Contract No. 42303, on File as of 09/19/2011
Service Order
This Service Order is entered into by lw talecom holdfnga Inc. on behalf of itsel and its whaly owned operating
subsidiaries (collectively "TWTC'1 and City of Fort Worth ("Customer,. ll is effective upon execution by both Parties
C'Effective Date").
rvlcaAdd.-
000 TIYOdcmorton ST,
ort V\uth, TX 76102-
312
1289 Hemphill ST, Fort
, TX 76104-4647
1000 Throd<morton ST,
Oft Wol1h, TX 76102-
12
77 W Rosedale ST, -Ctass = Slared
ort Worth, TX 76104-
633
000 Throdu'nor1on ST,
Oft WOl1h. TX 76102-
312
2 Culen ST, Fort
, TX 76107-1308
289 Hemphll ST, Fort
, TX 76104-047
Service Order
cCapacly
11-21-12 P04:2 2 IN
New 36 1
36
1
36
36
lw telecom -Confidential
$0.00 $0.00 $0.00 $0.00
$85(Ul0 $0.00
$0.00 $0.00 $0.00
$850.00 $0.00 $850.00
$0.00 $0.00 $0.00
... . .. , ... .... ~
$850.00 $0.00 $850.00
$0.00 $0.00 $0.00
$150-to
$6U6.00 $0.00
OFFICIAL RECORD
CITY SECRETARY
"· WORTH, TX
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
$0.00
Pa ge 1 of3
....
Docllfllellt No. 265.396 ~e lecom
-Service Level • 24x7x4
-UNI Type "' Transpar,t
a,tlanc.d Management 1 $0.00 $0.00 $0.00 $0.00
-Enhanced Ma11age111e11t stA
. : ·~: : : ~~: .. $696.00 $0.00
12802 CUiien ST, Fon UNI -1000 Mbps New 36 1 $596.00 $0.00 $596.00 $0.00
Wlrth. TX 761 07-1306
-SeMoe Level "' 2-<4x7ll4
-UNI Type • Traneparent
Enhllnced Management 1 $0.00 $0.00 $0.00 $0.00
-Elllla iced -lllgl!l11efll SL\
.. ~ ...... i·~:.~, .... ::).:,· . '
$118&.00 $0.00 .. . -~ ... • ... .,
1777 W Rosedale S T, UNl-1000 Mbps New 36 1 $595.00 $0.00 $595 .00 $0.00
~ort \North, TX 76104-
14633
• Sefvk:e LeYd • 2~7X4
-UNI Type .. Transpa,e11
~ MaliagemenC 1 $0.00 $0.00 $0.00 $0.00
-Enhanced Management SLA
:··;.oc:, ~¥~~.--U95.00_ · . $0.0<I
.. · .. ·· ..... , r~·· $5,058.00 .-•.• $0.00 .. •. : .... . .... >-· ·.,
Additional charges may be assessed if C ustomer causes a delay In Installation or ifwtrtng rs required between the service
address and the netwofk demarcation point
Contract Provisio ns
The Services ordered herein are governed by this Service Order and the tw telecom Master Setvices Agreement
executed by Customer, as referenced above.
Mu ltiple site services (IP YPN. !LAN. NLAN. ENLAN. Converged. UNI. E-Line, E-Access. and E-NNI}
Billing for multiple site Sef'Vices wtlJ commence on the SeJvice Date for each individuat node or site. Customer networks
sh o uld be engineered so that a hu~ite and at least one other site are brought online first and on the same date.
Notwithstanding the foregoing. billing for E-NNI Service locations will commence when the E-NNI Sefvice has been
successfully installed and Is available for Customer"s use regardless of the status of other sites or configurations.
Dynamic Capacity
Dynamic Capacity pr~ customer wllh the ablllty to rncrease [t& bandwidth utilfzatfon above ita committed level for Its
E-Line Service in near real-time through TWTC's online custcmer portal loca&ed at https://cust.omerportal..twtelecom.com
("My Porta)1. Customer requests must be submitted through My Portal for addiionaf bandwidth or to restore lhe
bandwidth back to the committed bandwidth level. Capacity limits Imposed by Customer on Its side of the Demarcation
Point may need to be reset by Customer in order to utilize the increase in the bandwidth. The charges for the additional
bandwidth, excluding Taxes, as well as the applicable bandwidth limits for each E-l.ine SeNice with Dynamic Capacity,
are specified In this Service Order. lWTC may modify the charges for the additional bandwidth by providing Customer
with not less than sfxty (60) days prior written notice. For bifflng purposes, Dynamic Capacity usage shall be rounded up
to the nearest hour.
Customers must identify representatives that are authorized to make requests for Dynamic Capacly. and TWTC will
provide a Customer specific pass code to them. Customer Is responsible for malntalning the confidentiality and security of
Service Order tw teleeom -Coofldetxlal Page2 of3
--,.. "', .. ,. oocument No. 265396 ~elecom. its pass code and is responsible for fraudulent requests for Dynamic Capacity. Customer must notify TWTC to suspend any pass code that has been compromised. Equipment Recovery Upon termination ot a Service f<lr any reason, lWTC or 11s representatNe will contact Customer to schedtrie a rootually acceptable time and date for TWTC's retrieval ol lWTC Equipment located on Customer's pret1llsea. Altematlvely, TWTC may request that Customer package lWTC's Equipment and return it, at TWTC's cost, to a location identified by TWrC. If Customer does not provide TWTC with access to its premises to altow TWTC to recover the lWTC Equipment within thirty (30) days folfowing TWTC's contact, or if Customer does not ship the lWTC Equipment back to lWTC within the thirty (30) days, then lWTC may charge Customer for the replacement cost of the TWTC Equipment. Regulatory and Tax Jurisdiction of Data and Transport Services The regulatOf)' jurisdiction and the application of certain taxes and surcharges depends on whether the 5eMoos provided are interstate or intrastate. For purposes of the Services ordered herein: a) For Carrier and Internet Service Provider Customers: The Services wiD be treated as interstate unless otherwise demonstrated by Customer to lWTC's sole satisfaction. The application of Taxes, including without limitation Universal Service Fund surcharges, will be subject to Customer's timely submitted annuaJ USF Exemption Certificate, if any. b) For End User Customers: Services that both originate and terminate at Customer locations within the same state will be treated as intrastate for regutato,y purposes and the application of Taxes based on Customer's confirmation, evidenced by placing this Order, that sudl Services carry less than 10% interstate traffic. Customer must promptly advise TWTC in writing if Services that both originate and terminate at Customer locations within the same state are used for a greater proportion of interstate traffic. Signature Block tw telecom holdinas Inc. Customer: Cltv of Fort Worth Sales Person: Keith Davis Customer and the individual signing~ such individual has the authority to bind Cuak>mer to this Agreement q-<>~:C F01, i.~~,., n o~ooooooo#'£V.>, .C, t4 IJO o0~ V¢. ff 1,,.000 \0 ~ by•(\~ . 1-.o oi:A~ • \ \ '\. / Og 8-1 ~PROVED ;A \ 8:tg -tmr00oo 00°0~~~:) ~(C. C, J-yf~4 , ~o~ooo ,§1 As . tan ~1:t;..~xAS ~,<;;, sis b.11,'U."O.'t\.~~ Service Order 1w l8NCOIII -Gonfld8nllal OFFICIAL RECORD CITY SECRETARY FT. WORTH, TX Psge3ol3
M&C Review
DATE:
CODE:
5/3/2011 REFERENCE NO.: C-24894 LOG NAME:
C TYPE: NON-CONSENT PUBLIC
HEARING:
04TW TELECOM
SERVICE AGREEMENT
NO
SUBJECT: Authorize Execution of a Service Agreement for Te.lecommunications Services with TW
Telecom Holdings Inc., for the Information Technology Solutions Department at an Annual
Cost Not to Exceed $500,000.00
RECOMMENDATION:
It is recommended that the City Council authorize the City Manager to execute an agreement with TW
Telecom Holdings Inc., to provide telecommunications services at multiple City of Fort Worth sites for the
Information Technology Solutions Department using General Services Administration Contract number GS-
35F-0426R at an annual cost not to exceed $500,000.00.
DISCUSSION:
Employees at most City of Fort Worth (City) sites are provided access to information systems and
resources via the City's data network. This network provides the connectivity required for computers and
workstations at remote sites to access computing systems in the City Hall data center. At most sites outside
the downtown area, a key component of this connectivity is one or more telecommunications circuits
provided by a public carrier.
Currently the City relies heavily on a single telecommunications provider for services obtained through a
Texas state agreement. Staff is recommending increased use of a second provider to help ensure the city
can obtain the lowest cost service available for any given site. The use of a second provider may also
increase the potential resiliency of the network when service interruptions are experienced by a single
provider.
Staff will utilize this agreement to obtain telecommunications services for new City locations when these
services are more cost effective than those offered by the City's existing provider. In addition, existing
services to City locations may be replaced by this provider if a cost reduction can be realized. Except for
services required for new locations, the City's overall costs for telecommunications services should not
increase. This M&C, however, will allow staff to obtain a larger portion of those services from a lower-cost
provider with the intent of utlimately reducing overall costs .
TW Telecom Holdings Inc., (TWT) is currently providing an alternate internet service at the City's Eagle
Mountain site. Staff recommends the execution of an annual service agreement with TWT to potentially
provide services at other City sites to provide the redundancy and cost advantages required by the City's
internal network.
State law provides that a local government purchasing an item under a General Services Administration
(GSA) contract satisfies state laws requiring that the local government seek competitive bids for purchase
of the item. GSA contracts have been competitively bid to increase and simplify the purchasing power of
local government entities .
http://apps.cfwnet .org/council_packet/mc_review .asp?ID =l383S&councildate=5/3/2011 (1 of 2) [5/4/201112:13 :20 PM]
•
M&CReview
[.lt/VVBE -A waiver of the goal for M/VVBE subcontracting requirements was requested by the
Purchasing Department and approved by the MANSE Office because the purchase of goods and services
is from sources where subcontracting or supplier opportunities are negligible.
AGREEMENT TERMS -This agreement shall begin upon execution and expire three years from that date.
RENEWAL OPTIONS -This agreement may be renewed for one additional year in accordance with the
terms of the GSA Contract. This action does not require specific City Council approval provided that the
City Council has appropriated sufficient funds to satisfy the City's obligation during the renewal term.
FISCAL INFORMATION/CERTIFICATION:
The Financial Management Services Director certifies that funds are available in the current operating
budget, as appropriated, of the Information Systems fund .
TO Fund/Account/Centers
Submitted for City Manager"s Office by:
Originating Department Head:
Additional Information Contact:
ATTACHMENTS
FROM Fund/Account/Centers
Pl68 535080 0046002 $500.000.00
Karen Montgomery (6222)
Peter Anderson (8781)
Alan Girton (8484)
http://apps.cfwnet.org/council_packet,'mc_review.asp?ID =l3835&councildate=S/3/2011 (2 of 2) (5/4/201112:13:20 PM]