HomeMy WebLinkAboutContract 42303-WO8., I
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Document No. 330295
Customer Information and Contract Specifications
Customer Name: City of Fort Worth
Contract Status:
,Btelecom .
• Master Services Agreement (MSA), City Secretary Contract No. 42303, on File as of 09/19/2011
Service Order
This Service Order is entered into by tw telecom holdings Inc. on behalf of itself and Its wholly owned operating
subsid iaries (collectively "TWTC") and City of Fort Worth ("Customer"). It is effective upon execution by both Parties
("Effective Date").
Service Address Description
1000 Throckmorton ST, NLAN -Enterprise Switched 1 Gbps
Fort Worth, TX 76102-
312
-Service Level = 24x7x4
Port 1 Gbps
LAN Tag· UTS
<?t~i~r i ...
~enewal
Renewal
Term Qty
(Months)
36 \1
36
Unlt~RS
$1,488.00
$595 .00
$0.00
$1,488.00
$595.00
$0.00
-.-l'Qtal MRC
$0 .00 $1,488.00
$0.00 $595.00
$0 .00 $0 .00
··;i )l9.~~A~
$0.00 $1,488 .00
$0 .00 $595.00
$0.00 $0.00
•··. $~.~~31~
Total NRC
..
$0 .00
$0.00
$0.00
$0.00
$0.00
$0 .00
$0 .00
$0,0<J
Additional charges may be assessed if Customer causes a delay in installation or if wiring is required between the service
address and the network demarcation point.
Contract Provisions
The Services ordered herein are governed by this Service Order and the tw telecom Master Services Agreement
executed by Customer, as referenced above.
Invoices
Single prices shown above for bundled Services , or for Services provided at mu ltiple locations, will be allocated among
the indiv idual services for the purpose of applying Taxes and regulatory fees and also may be div ided on the Customer's
invoice by location served .
Multiple site services (IP VPN , !LAN, NLAN , ENLAN, Converged, UNI, E-Line, E-Access, and E-NNI)
Bi lling for multiple site Services w ill commence on the Service Date for each indiv idual node or site. Customer networks
should be engineered so that a hub -site and at least one other site are brought on line first and on the same date.
Notwithstanding the foregoing, billing for E-NNI Service locations will commence when the E-NNI Service has been
successfully installed and is available for Customer's use regardless of the status of other sites or configurations.
Switched NLAN Service
Service: The Switched NLAN (SNLAN) service is a switched Ethernet service that incorporates data switching technology
through the use of Ethernet switches in the TWTC Network. This is a best-effort service that allows multiple Customers to
Service Order
OFFICIAL RECORD
CITY SECRETA t l ecom -Confidential
FT. WORTH, TX
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Document No. 330295 ,Btelecom.
access a shared, oversubscribed metro Ethernet Infrastructure through Ethernet ports that are unique to individual
Customer and their locations. The SNLAN service will accept and carry Customer's Tagged and Untagged Ethernet traffic
from the Customer. If Customer requires TWfC Individual Tag Service, it agrees to utilize the Individual Tag numbers
(VLAN IDs) assigned by TWTC to be carried across TWTC's Network. Customer may identify and order these tags by
completing the NLAN VLAN Tag Order Form.
Equipment Recovery
Upon termination of a Service for any reason, TWTC or its representative will contact Customer to schedule a mutually
acceptable time and date for TWTC's retrieval of TWTC Equipment located on Customer's premises. Alternatively, TWTC
may request that Customer package TWTC's Equipment and return it, at TWTC's cost, to a location Identified by TWTC.
If Customer does not provide TWTC with access to its premises to allow TWTC to recover the TWfC Equipment within
thirty (30) days following TWfC's contact, or if Customer does not ship the TWTC Equipment back to TWTC within the
thirty (30) days, then TWTC may charge Customer for the replacement cost of the TWTC Equipment.
Regulatory and Tax Jurisdiction of Data and Transport Services
The regulatory jurisdiction and the application of certain taxes and surcharges depends on whether the Services provided
are interstate or intrastate. For purposes of the Services ordered herein :
a) For Carrier and Internet Service Provider Customers : The Services will be treated as interstate unless
otherwise demonstrated by Customer to TWTC's sole satisfaction. The application of Taxes, including without
limitation Universal Service Fund surcharges, will be subject to Customer's timely submitted annual USF
Exemption Certificate , if any.
b) For End User Customers : Services that both originate and terminate at Customer locations within the same
state will be treated as intrastate for regulatory purposes and the application of Taxes based on Customer's
confimiation, evidenced by placing this Order, that such Services carry less than 10% interstate traffic. Customer
must promptly advise TWTC in writing if Services that both originate and terminate at Customer locations within
the same state are used for a greater proportion of interstate traffic.
Signature Block
Agreement
Service Order
Customer: Ci of Fort Worth
Name:
T itle :
Date:
tw telecom -Confidential OFFICIA l.r,ft,99!1 D
CITY SECRETARY
FT. WORTH, TX
;.
M &C Re view
CITY COUNCIL AGENDA
DATE:
CODE:
COUNCIL ACTION: Approved on 5/3/2011
51312011 REFERENCE
NO.:
C TYPE:
C-24894
NON-
CONSENT
LOG NAME:
PUBLIC
HEARING:
Page l of2
Officia l si te of the City of Fort Worth, Texas
fORT\VORTH
~
04TW TELECOM SERVICE
AGREEMENT
NO
SUBJECT: Authorize Execution of a Service Agreement for Telecommunications Services with TW
Telecom Holdings Inc., for the Information Technology Solutions Department at an
Annual Cost Not to Exceed $500,000.00
RECOMMENDATION:
It is recommended that the City Council authorize the City Manager to execute an agreement with
TW Telecom Holdings Inc., to provide telecommunications services at multiple City of Fort Worth
sites for the Information Technology Solutions Department using General Services Administration
Contract number GS-35F-0426R at an annual cost not to exceed $500 ,000 .00.
DISCUSSION:
Employees at most City of Fort Worth (City) sites are provided access to information systems and
resources via the City's data network. This network provides the connectivity required for computers
and workstations at remote sites to access computing systems in the City Hall data center. At most
sites outside the downtown area , a key component of this connectivity is one or more
telecommunications circuits provided by a public carrier.
Currently the City relies heavily on a single telecommunications provider for services obtained
through a Texas state agreement. Staff is recommending increased use of a second provider to help
ensure the city can obtain the lowest cost service available for any given site. The use of a second
provider may also increase the potential resiliency of the network when service interruptions are
experienced by a single provider.
Staff will utilize this agreement to obtain telecommunications services for new City locations when
these services are more cost effective than those offered by the City's existing provider. In addition,
existing services to City locations may be replaced by this provider if a cost reduction can be realized.
Except for services required for new locations, the City's overall costs for telecommunications
services should not increase. Th is M&C, however, will allow staff to obtain a larger portion of those
services from a lower-cost provider with the intent of utlimately reducing overall costs.
TW Telecom Holdings Inc., (TWT) is currently providing an alternate internet service at the City's
Eagle Mountain site . Staff recommends the execution of an annual serv ice agreement with TWT to
potentially prov ide services at other C ity sites to provide the redundancy and cost advantages
required by the City's internal network.
State law provides that a local government purchasing an item under a General Services
Administration (GSA) contract satisfies state laws requiring that the local government seek
competitive bids for purchase of the item . GSA contracts have been competitively bid to increase and
simplify the purchasing power of local government entities .
M/WBE -A waiver of the goal for M/WBE subcontracting requ irements was requested by the
P urc has ing De pa rt m ent a nd a p proved by the M/WBE Offi ce be ca use the p urcha se o f goods an d
services is fro m sources where subcontracting or sup p lie r opportuni t ies are negligible .
AGREEMENT TERMS -Th is ag reement shall begin upon ex ecution a nd exp ire three yea rs from th a t
http://a pps.cfwnet.o rg/co un ci l_packet/mc _review.a sp?ID= l 383 5&c ouncilda te =5/3/2011 5/17/2 013
M&C Review Page 2 of2
date.
RENEWAL OPTIONS -This agreement may be renewed for one additional year in accordance with
the terms of the GSA Contract. This action does not require specific City Council approval provided
that the City Council has appropriated sufficient funds to satisfy the City's obligation during the
renewal term .
FISCAL INFORMATION/CERTIFICATION:
The Financial Management Services Director certifies that funds are available in the current operating
budget, as appropriated , of the Information Systems fund .
TO Fund/Account/Centers
Submitted for City Manager's Office by:
Originating Department Head:
Additional Information Contact:
ATTACHMENTS
FROM Fund/Account/Centers
Pl68 535080 0046002 $500,000 .00
Karen Montgomery (6222)
Peter Anderson (8781)
Alan Girton (8484)
http://apps .cfwnet.org/council_packet/mc _review.asp?ID= 1383 5&councildate=5/3/20 l l 5/17/2013