HomeMy WebLinkAboutContract 60968Zoho Sign Document ID: 2AB7F2F4-U8SYQKSIPZIMEJIWTFFCQM2YTFUCNL_5TRCDUFTGJWA
City Secretary Contract No. 60968
FORTWORTH,
VENDOR SERVICES AGREEMENT
(Information Technology)
This Vendor Services Agreement ("Agreement") is made and entered into by and between the City
of Fort Worth, a Texas home -rule municipal corporation (the "City" or "Client") and Locality Media, Inc.
First Due, a New York Corporation ("Vendor"). City and Vendor are each individually referred to herein as
a "party" and collectively referred to as the "parties." The term "Vendor" shall include Vendor, its officers,
agents, employees, representatives, contractors or subcontractors. The term "City" shall include its officers,
employees, agents, and representatives.
CONTRACT DOCUMENTS:
The Contract documents shall include the following:
1. This for Vendor Services Agreement;
2. Exhibit A — Statement Of Work Plus Any Amendments To The Statement Of Work;
3. Exhibit B — Payment Schedule;
4. Exhibit C — Network Access Agreement; and
5. Exhibit D — Signature Verification Form
All Exhibits attached hereto are incorporated herein and made a part of this Agreement for all purposes. In
the event of any conflict between the documents, the terms and conditions of this Agreement shall control.
The term "Vendor" or "Contractor" shall include the Vendor or Contractor, and its officers, agents,
employees, representatives, servants, contractors or subcontractors.
The term "City" shall include its officers, employees, agents, and representatives.
1. Scone of Services. Vendor hereby agrees, with good faith and due diligence, to provide
the City with First Due Software for Fire and EMS services. Specifically, Vendor will perform all duties
outlined and described in the Statement Of Work, which is attached hereto as Exhibit "A" and incorporated
herein for all purposes, and further referred to herein as the "Services." Vendor shall perform the Services
in accordance with standards in the industry for the same or similar services. In addition, Vendor shall
perform the Services in accordance with all applicable federal, state, and local laws, rules, and regulations.
If there is any conflict between this Agreement and Exhibit A, the terms and conditions of this Agreement
shall control.
2. Term. This Agreement shall commence on April 1, 2024 ("Effective Date") and shall
expire no later than March 31, 2025 ("Expiration Date"), unless terminated earlier in accordance with the
provisions of this Agreement or otherwise extended by the parties. This Agreement may be renewed for
Four (4) one-year renewals at the City's option, each a "Renewal Term." The City shall provide Vendor
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CITY SECRETARY
FT. WORTH, TX
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with written notice of its intent to renew at least thirty (30) days prior to the end of each term.
3. Comnensation. The City shall pay Vendor an amount not to exceed One Hundred
Thousand Dollars and Zero Cents ($100,000.00) in accordance with the provisions of this Agreement
and Exhibit `B," Payment Schedule, which is attached hereto and incorporated herein for all purposes.
Vendor shall not perform any additional services for the City not specified by this Agreement unless the
City requests and approves in writing the additional costs for such services. The City shall not be liable for
any additional expenses of Vendor not specified by this Agreement unless the City first approves such
expenses in writing. City agrees to pay all invoices of Vendor within thirty (30) days of receipt of such
invoice. Vendor may charge interest on late payments not to exceed one percent (1%).
4. Termination.
4.1. Convenience. Either the City or Vendor may terminate this Agreement at any time
and for any reason by providing the other party with 30 days written notice of termination.
4.2. Breach. If either party commits a material breach of this Agreement, the non -
breaching Party must give written notice to the breaching party that describes the breach in
reasonable detail. The breaching party must cure the breach ten (10) calendar days after receipt of
notice from the non -breaching party, or other time frame as agreed to by the parties. If the breaching
party fails to cure the breach within the stated period of time, the non -breaching party may, in its
sole discretion, and without prejudice to any other right under this Agreement, law, or equity,
immediately terminate this Agreement by giving written notice to the breaching party.
4.3. Fiscal Funding Out. In the event no funds or insufficient funds are appropriated by
the City in any fiscal period for any payments due hereunder, the City will notify Vendor of such
occurrence and this Agreement shall terminate on the last day of the fiscal period for which
appropriations were received without penalty or expense to the City of any kind whatsoever, except
as to the portions of the payments herein agreed upon for which funds have been appropriated.
4.4. Duties and Obligations of the Parties. In the event that this Agreement is
terminated prior to the Expiration Date, the City shall pay Vendor for services actually rendered up
to the effective date of termination and Vendor shall continue to provide the City with services
requested by the City and in accordance with this Agreement up to the effective date of termination.
Upon termination of this Agreement for any reason, Vendor shall provide the City with copies of
all completed or partially completed documents prepared under this Agreement. In the event Vendor
has received access to City information or data as a requirement to perform services hereunder,
Vendor shall return all City provided data to the City in a machine readable format or other format
deemed acceptable to the City.
Disclosure of Conflicts and Confidential Information.
5.1. Disclosure of Conflicts. Vendor hereby warrants to the City that Vendor has made
full disclosure in writing of any existing or potential conflicts of interest related to Vendor's services
under this Agreement. In the event that any conflicts of interest arise after the Effective Date of this
Agreement, Vendor hereby agrees immediately to make full disclosure to the City in writing.
5.2. Confidential Information. The City acknowledges that Vendor may use products,
materials, or methodologies proprietary to Vendor. The City agrees that Vendor's provision of
services under this Agreement shall not be grounds for the City to have or obtain any rights in such
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proprietary products, materials, or methodologies unless the parties have executed a separate
written agreement with respect thereto. Vendor, for itself and its officers, agents and employees,
agrees that it shall treat all information provided to it by the City ("City Information") as
confidential and shall not disclose any such information to a third party without the prior written
approval of the City.
5.3. Public Information Act. City is a government entity under the laws of the State of
Texas and all documents held or maintained by City are subject to disclosure under the Texas Public
Information Act. In the event there is a request for information marked Confidential or Proprietary,
City shall promptly notify Seller. It will be the responsibility of Seller to submit reasons objecting
to disclosure. A determination on whether such reasons are sufficient will not be decided by City,
but by the Office of the Attorney General of the State of Texas or by a court of competent
jurisdiction.
5.4. Unauthorized Access. Vendor shall store and maintain City Information in a secure
manner and shall not allow unauthorized users to access, modify, delete or otherwise corrupt City
Information in any way. Vendor shall notify the City immediately if the security or integrity of any
City information has been compromised or is believed to have been compromised, in which event,
Vendor shall, in good faith, use all commercially reasonable efforts to cooperate with the City in
identifying what information has been accessed by unauthorized means and shall fully cooperate
with the City to protect such information from further unauthorized disclosure.
6. RiL-ht to Audit.
6.1. Vendor agrees that the City shall, until the expiration of three (3) years after final
payment under this Agreement, have access to and the right to examine at reasonable times any
directly pertinent books, documents, papers and records of the Vendor involving transactions
relating to this Agreement at no additional cost to the City. Vendor agrees that the City shall have
access during normal working hours to all necessary Vendor facilities and shall be provided
adequate and appropriate work space in order to conduct audits in compliance with the provisions
of this section. The City shall give Vendor not less than 10 days written notice of any intended
audits.
6.2. Vendor further agrees to include in all its subcontractor agreements hereunder a
provision to the effect that the subcontractor agrees that the City shall, until expiration of three (3)
years after final payment of the subcontract, have access to and the right to examine at reasonable
times any directly pertinent books, documents, papers and records of such subcontractor involving
transactions related to the subcontract, and further that City shall have access during normal
working hours to all subcontractor facilities and shall be provided adequate and appropriate work
space in order to conduct audits in compliance with the provisions of this paragraph. City shall give
subcontractor not less than 10 days written notice of any intended audits.
7. Independent Contractor. It is expressly understood and agreed that Vendor shall operate as
an independent contractor as to all rights and privileges granted herein, and not as agent, representative or
employee of the City. Subject to and in accordance with the conditions and provisions of this Agreement,
Vendor shall have the exclusive right to control the details of its operations and activities and be solely
responsible for the acts and omissions of its officers, agents, servants, employees, contractors and
subcontractors. Vendor acknowledges that the doctrine of respondeat superior shall not apply as between
the City, its officers, agents, servants and employees, and Vendor, its officers, agents, employees, servants,
contractors and subcontractors. Vendor further agrees that nothing herein shall be construed as the creation
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of a partnership or joint enterprise between City and Vendor. It is further understood that the City shall in
no way be considered a Co -employer or a Joint employer of Vendor or any officers, agents, servants,
employees or subcontractors of Vendor. Neither Vendor, nor any officers, agents, servants, employees or
subcontractors of Vendor shall be entitled to any employment benefits from the City. Vendor shall be
responsible and liable for any and all payment and reporting of taxes on behalf of itself, and any of its
officers, agents, servants, employees or subcontractors.
8. LIABILITY AND INDEMNIFICATION.
8.1. LIABILITY - VENDOR SHALL BE LIABLE AND RESPONSIBLE FOR
ANY AND ALL PROPERTY LOSS, PROPERTY DAMAGE AND/OR PERSONAL
INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF ANY KIND OR
CHARACTER, WHETHER REAL OR ASSERTED, TO THE EXTENT CAUSED BY THE
NEGLIGENT ACT(S) OR OMISSION(S), MALFEASANCE OR INTENTIONAL
MISCONDUCT OF VENDOR, ITS OFFICERS, AGENTS, SERVANTS OR EMPLOYEES.
8.2. INDEMNIFICATION - VENDOR HEREBY COVENANTS AND AGREES
TO INDEMNIFY, HOLD HARMLESS AND DEFEND THE CITY, ITS OFFICERS,
AGENTS, SERVANTS AND EMPLOYEES, FROM AND AGAINST ANY AND ALL
CLAIMS OR LAWSUITS OF ANY KIND OR CHARACTER, WHETHER REAL OR
ASSERTED, FOR EITHER PROPERTY DAMAGE OR LOSS (INCLUDING ALLEGED
DAMAGE OR LOSS TO VENDOR'S BUSINESS, AND ANY RESULTING LOST
PROFITS) PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS,
AND DAMAGES FOR CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT,
ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, TO THE EXTENT
CAUSED BY THE NEGLIGENT ACTS OR OMISSIONS OF VENDOR, ITS OFFICERS,
AGENTS, SUBCONTRACTORS, SERVANTS OR EMPLOYEES.
8.3. INTELLECTUAL PROPERTY INFRINGEMENT.
8.3.1. The Vendor warrants that all Deliverables, or any part thereof,
furnished hereunder, including but not limited to: programs, documentation,
software, analyses, applications, methods, ways, and processes (in this Section 8C each
individually referred to as a "Deliverable" and collectively as the "Deliverables,") do
not infringe upon or violate any patent, copyrights, trademarks, service marks, trade
secrets, or any intellectual property rights or other third party proprietary rights, in
the performance of services under this Agreement.
8.3.2. Vendor shall be liable and responsible for any and all claims made
against the City for infringement of any patent, copyright, trademark, service mark,
trade secret, or other intellectual property rights by the use of or supplying of any
Deliverable(s) in the course of performance or completion of, or in any way connected
with providing the services, or the City's continued use of the Deliverable(s)
hereunder.
8.3.3. Vendor agrees to indemnify, defend, settle, or pay, at its own cost and
expense, including the payment of attorney's fees, any claim or action against the
City for infringement of any patent, copyright, trade mark, service mark, trade
secret, or other intellectual property right arising from City's use of the
Deliverable(s), or any part thereof, in accordance with this Agreement, it being
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understood that this agreement to indemnify, defend, settle or pay shall not apply if
the City modifies or misuses the Deliverable(s). So long as Vendor bears the cost and
expense of payment for claims or actions against the City pursuant to this section 8,
Vendor shall have the right to conduct the defense of any such claim or action and all
negotiations for its settlement or compromise and to settle or compromise any such
claim; however, City shall have the right to fully participate in any and all such
settlement, negotiations, or lawsuit as necessary to protect the City's interest, and
City agrees to cooperate with Vendor in doing so. In the event City, for whatever
reason, assumes the responsibility for payment of costs and expenses for any claim or
action brought against the City for infringement arising under this Agreement, the
City shall have the sole right to conduct the defense of any such claim or action and
all negotiations for its settlement or compromise and to settle or compromise any such
claim; however, Vendor shall fully participate and cooperate with the City in defense
of such claim or action. City agrees to give Vendor timely written notice of any such
claim or action, with copies of all papers City may receive relating thereto.
Notwithstanding the foregoing, the City's assumption of payment of costs or expenses
shall not eliminate Vendor's duty to indemnify the City under this Agreement. If the
Deliverable(s), or any part thereof, is held to infringe and the use thereof is enjoined
or restrained or, if as a result of a settlement or compromise, such use is materially
adversely restricted, Vendor shall, at its own expense and as City's sole remedy,
either: (a) procure for City the right to continue to use the Deliverable(s); or (b)
modify the Deliverable(s) to make them/it non -infringing, provided that such
modification does not materially adversely affect City's authorized use of the
Deliverable(s); or (c) replace the Deliverable(s) with equally suitable, compatible, and
functionally equivalent non -infringing Deliverable(s) at no additional charge to City;
or (d) if none of the foregoing alternatives is reasonably available to Vendor, terminate
this Agreement, and refund all amounts paid to Vendor by the City, subsequent to
which termination City may seek any and all remedies available to City under law.
VENDOR'S OBLIGATIONS HEREUNDER SHALL BE SECURED BY THE
REQUISITE INSURANCE COVERAGE AND AMOUNTS SET FORTH IN
SECTION 10 OF THIS AGREEMENT.
AssiLynment and Subcontracting.
9.1. Vendor shall not assign or subcontract any of its duties, obligations or rights under
this Agreement without the prior written consent of the City. If the City grants consent to an
assignment, the assignee shall execute a written agreement with the City and the Vendor under
which the assignee agrees to be bound by the duties and obligations of Vendor under this
Agreement. The Vendor and assignee shall be jointly liable for all obligations under this Agreement
prior to the assignment. If the City grants consent to a subcontract, the subcontractor shall execute
a written agreement with the Vendor referencing this Agreement under which the subcontractor
shall agree to be bound by the duties and obligations of the Vendor under this Agreement as such
duties and obligations may apply. The Vendor shall provide the City with a fully executed copy of
any such subcontract.
10. Insurance.
10.1. The Vendor shall carry the following insurance coverage with a company that is
licensed to do business in Texas or otherwise approved by the City:
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10.1.1. Commercial General Liability:
10.1.1.1. Combined limit of not less than $2,000,000 per
occurrence; $4,000,000 aggregate; or
10.1.1.2. Combined limit of not less than $1,000,000 per
occurrence; $2,000,000 aggregate and Umbrella Coverage in the amount of
$4,000,000. Umbrella policy shall contain a follow -form provision and shall
include coverage for personal and advertising injury.
10.1.1.3. Defense costs shall be outside the limits of liability.
10.1.2. Automobile Liability Insurance covering any vehicle used in providing
services under this Agreement, including owned, non -owned, or hired vehicles, with a
combined limit of not less than $1,000,000 per occurrence.
10.1.3. Professional Liability (Errors & Omissions) in the amount of $1,000,000
per claim and $1,000,000 aggregate limit.
10.1.4. Statutory Workers' Compensation and Employers' Liability Insurance
requirements per the amount required by statute.
10.1.5. Technology Liability (Errors & Omissions)
10.1.5.1. Combined limit of not less than $2,000,000 per
occurrence; $4million aggregate or
10.1.5.2. Combined limit of not less than $1,000,000 per
occurrence; $2,000,000 aggregate and Umbrella Coverage in the amount of
$4,000,000. Umbrella policy shall contain a follow -form provision and shall
include coverage for personal and advertising injury. The umbrella policy shall
cover amounts for any claims not covered by the primary Technology Liability
policy. Defense costs shall be outside the limits of liability.
10.1.5.3. Coverage shall include, but not be limited to, the
following:
10.1.5.3.1. Failure to prevent unauthorized access;
10.1.5.3.2. Unauthorized disclosure of information;
10.1.5.3.3. Implantation of malicious code or computer
virus;
10.1.5.3.4. Fraud, Dishonest or Intentional Acts with final
adjudication language;
10.1.5.3.5. Intellectual Property Infringement coverage,
specifically including coverage for intellectual property infringement
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claims and for indemnification and legal defense of any claims of
intellectual property infringement, including infringement of patent,
copyright, trade mark or trade secret, brought against the City for use of
Deliverables, Software or Services provided by Vendor under this
Agreement;
10.1.5.3.6. Technology coverage may be provided through
an endorsement to the Commercial General Liability (CGL) policy, a
separate policy specific to Technology E&O, or an umbrella policy that
picks up coverage after primary coverage is exhausted. Either is
acceptable if coverage meets all other requirements. Technology coverage
shall be written to indicate that legal costs and fees are considered outside
of the policy limits and shall not erode limits of liability. Any deductible
will be the sole responsibility of the Vendor and may not exceed $50,000
without the written approval of the City. Coverage shall be claims -made,
with a retroactive or prior acts date that is on or before the effective date
of this Agreement. Coverage shall be maintained for the duration of the
contractual agreement and for two (2) years following completion of
services provided. An annual certificate of insurance, or a full copy of the
policy if requested, shall be submitted to the City to evidence coverage;
and
10.1.5.3.7. Any other insurance as reasonably requested by
City.
10.2. General Insurance Requirements:
10.2.1. All applicable policies shall name the City as an additional insured
thereon, as its interests may appear. The term City shall include its employees, officers,
officials, agents, and volunteers in respect to the contracted services.
10.2.2. The workers' compensation policy shall include a Waiver of Subrogation
(Right of Recovery) in favor of the City of Fort Worth.
10.2.3. A minimum of Thirty (30) days' notice of cancellation or reduction in
limits of coverage shall be provided to the City. Ten (10) days' notice shall be acceptable
in the event of non-payment of premium. Notice shall be sent to the Risk Manager, City
of Fort Worth, 1000 Throckmorton, Fort Worth, Texas 76102, with copies to the City
Attorney at the same address.
10.2.4. The insurers for all policies must be licensed and/or approved to do
business in the State of Texas. All insurers must have a minimum rating of A- VII in the
current A.M. Best Key Rating Guide, or have reasonably equivalent financial strength and
solvency to the satisfaction of Risk Management. If the rating is below that required,
written approval of Risk Management is required.
10.2.5. Any failure on the part of the City to request required insurance
documentation shall not constitute a waiver of the insurance requirement.
10.2.6. Certificates of Insurance evidencing that the Vendor has obtained all
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required insurance shall be delivered to and approved by the City's Risk Management
Division prior to execution of this Agreement.
11. Comnliance with Laws. Ordinances. Rules and Regulations. Vendor agrees to comply with
all applicable federal, state and local laws, ordinances, rules and regulations. If the City notifies Vendor of
any violation of such laws, ordinances, rules or regulations, Vendor shall immediately desist from and
correct the violation.
12. Non -Discrimination Covenant. Vendor, for itself, its personal representatives, assigns,
subcontractors and successors in interest, as part of the consideration herein, agrees that in the performance
of Vendor's duties and obligations hereunder, it shall not discriminate in the treatment or employment of
any individual or group of individuals on any basis prohibited by law. If any claim arises from an alleged
violation of this non-discrimination covenant by Vendor, its personal representatives, assigns,
subcontractors or successors in interest, Vendor agrees to assume such liability and to indemnify and defend
the City and hold the City harmless from such claim.
13. Notices. Notices required pursuant to the provisions of this Agreement shall be
conclusively determined to have been delivered when (1) hand -delivered to the other party, its agents,
employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the
transmission, or (3) received by the other party by United States Mail, registered, return receipt requested,
addressed as follows:
TO THE CITY:
City of Fort Worth
Attn: Dana Burghdoff, Assistant City Manager
200 Texas Street
Fort Worth TX 76102
Facsimile: (817) 392-8654
With Copy to the City Attorney
at same address
TO VENDOR:
Locality Media Inc. dba First Due
Attn: Andreas Huber, CEO
107 Seventh St.
Garden City, NY 11530
Facsimile: (516) 873-0329
14. Solicitation of Emnlovees. Neither the City nor Vendor shall, during the term of this
Agreement and additionally for a period of one year after its termination, solicit for employment or employ,
whether as employee or independent contractor, any person who is or has been employed by the other
during the term of this Agreement, without the prior written consent of the person's employer. This provision
shall not apply to an employee who responds to a general solicitation or advertisement of employment by
either party.
15. Governmental Powers. It is understood and agreed that by execution of this Agreement,
the City does not waive or surrender any of its governmental powers.
16. No Waiver. The failure of the City or Vendor to insist upon the performance of any term
or provision of this Agreement or to exercise any right granted herein shall not constitute a waiver of the
City's or Vendor's respective right to insist upon appropriate performance or to assert any such right on any
future occasion.
17. GoverninQ Law and Venue. This Agreement shall be construed in accordance with the laws
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of the State of Texas. If any action, whether real or asserted, at law or in equity, is brought on the basis of
this Agreement, venue for such action shall lie in state courts located in Tarrant County, Texas or the United
States District Court for the Northern District of Texas, Fort Worth Division.
18. Severability. If any provision of this Agreement is held to be invalid, illegal or
unenforceable, the validity, legality and enforceability of the remaining provisions shall not in any way be
affected or impaired.
19. Force Maieure. City and Vendor shall exercise their best efforts to meet their respective
duties and obligations as set forth in this Agreement, but shall not be held liable for any delay or omission
in performance due to force majeure or other causes beyond their reasonable control, including, but not
limited to, compliance with any government law, ordinance or regulation, acts of God, acts of the public
enemy, fires, strikes, lockouts, natural disasters, wars, riots, epidemics or pandemics, material or labor
restrictions by any governmental authority, transportation problems, restraints or prohibitions by any court,
board, department, commission, or agency of the United States or of any States, civil disturbances, other
national or regional emergencies, and/or any other similar cause not enumerated herein but which is beyond
the reasonable control of the Party whose performance is affected (collectively "Force Majeure Event").
The performance of any such obligation is suspended during the period of, and only to the extent of, such
prevention or hindrance, provided the affected Party provides notice of the Force Majeure Event, and an
explanation as to how it hinders the party's performance, as soon as reasonably possible, as determined in
the City's discretion, after the occurrence of the Force Majeure Event. The form of notice required by this
section shall be the same as section 13 above.
20. Headings Not Controlling. Headings and titles used in this Agreement are for reference
purposes only and shall not be deemed a part of this Agreement.
21. Review of Counsel. The parties acknowledge that each party and its counsel have reviewed
this Agreement and that the normal rules of construction to the effect that any ambiguities are to be resolved
against the drafting party shall not be employed in the interpretation of this Agreement or exhibits hereto.
22. Amendments. No amendment of this Agreement shall be binding upon a party hereto
unless such amendment is set forth in a written instrument, and duly executed by an authorized
representative of each party.
23. Entirety of Agreement. This Agreement, including any exhibits attached hereto and any
documents incorporated herein by reference, contains the entire understanding and agreement between the
City and Vendor, their assigns and successors in interest, as to the matters contained herein. Any prior or
contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict with
any provision of this Agreement.
24. Countemarts. This Agreement may be executed in one or more counterparts and each
counterpart shall, for all purposes, be deemed an original, but all such counterparts shall together constitute
one and the same instrument. An executed Agreement, modification, amendment, or separate signature page
shall constitute a duplicate if it is transmitted through electronic means, such as fax or e-mail, and reflects
the signing of the document by any party. Duplicates are valid and binding even if an original paper
document bearing each party's original signature is not delivered.
25. Warranty of Services. Vendor warrants that its services will be of a professional quality
and conform to generally prevailing industry standards. City must give written notice of any breach of this
warranty within thirty (30) days from the date that the services are completed. In such event, at Vendor's
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option, Vendor shall either (a) use commercially reasonable efforts to re -perform the services in a manner
that conforms with the warranty, or (b) refund the fees paid by the City to Vendor for the nonconforming
services.
26. Milestone Acceptance. Vendor shall verify the quality of each deliverable before
submitting it to the City for review and approval. The City will review all deliverables to determine their
acceptability and signify acceptance by execution of the Milestone Acceptance Form, which is attached
hereto as Exhibit "C." If the City rejects the submission, it will notify the Vendor in writing as soon as the
determination is made listing the specific reasons for rejection. The Vendor shall have ten (10) days to
correct any deficiencies and resubmit the corrected deliverable. Payment to the Vendor shall not be
authorized unless the City accepts the deliverable in writing in the form attached. The City's acceptance
will not be unreasonably withheld.
27. Network Access.
27.1. Citv Network Access. If Vendor, and/or any of its employees, officers, agents,
servants or subcontractors (for purposes of this section "Vendor Personnel"), requires access to the
City's computer network in order to provide the services herein, Vendor shall execute and comply
with the Network Access Agreement which is attached hereto as Exhibit "D" and incorporated
herein for all purposes.
27.2. Federal Law Enforcement Database Access. If Vendor, or any Vendor Personnel,
requires access to any federal law enforcement database or any federal criminal history record
information system, including but not limited to Fingerprint Identification Records System
("FIRS"), Interstate Identification Index System ("III System"), National Crime Information Center
("NCIC") or National Fingerprint File ("NFF"), or Texas Law Enforcement Telecommunications
Systems ("TLETS"), that is governed by and/or defined in Title 28, Code of Federal Regulations
Part 20 ("CFR Part 20"), for the purpose of providing services for the administration of criminal
justice as defined therein on behalf of the City or the Fort Worth Police Department, under this
Agreement, Vendor shall comply with the Criminal Justice Information Services Security Policy
and CFR Part 20, as amended, and shall separately execute the Federal Bureau of Investigation
Criminal Justice Information Services Security Addendum. No changes, modifications, alterations,
or amendments shall be made to the Security Addendum. The document must be executed as is,
and as approved by the Texas Department of Public Safety and the United States Attorney General.
28. Immiaration Nationalitv Act. Vendor shall verify the identity and employment eligibility
of its employees who perform work under this Agreement, including completing the Employment
Eligibility Verification Form (I-9). Upon request by City, Vendor shall provide City with copies of all I-9
forms and supporting eligibility documentation for each employee who performs work under this
Agreement. Vendor shall adhere to all Federal and State laws as well as establish appropriate procedures
and controls so that no services will be performed by any Vendor employee who is not legally eligible to
perform such services. VENDOR SHALL INDEMNIFY CITY AND HOLD CITY HARMLESS
FROM ANY PENALTIES, LIABILITIES, OR LOSSES DUE TO VIOLATIONS OF THIS
PARAGRAPH BY VENDOR, VENDOR'S EMPLOYEES, SUBCONTRACTORS, AGENTS, OR
LICENSEES. City, upon written notice to Vendor, shall have the right to immediately terminate this
Agreement for violations of this provision by Vendor.
29. Informal Dispute Resolution. Except in the event of termination pursuant to Section 4.2, if
either City or Vendor has a claim, dispute, or other matter in question for breach of duty, obligations, services
rendered or any warranty that arises under this Agreement, the parties shall first attempt to resolve the matter
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through this dispute resolution process. The disputing party shall notify the other party in writing as soon as
practicable after discovering the claim, dispute, or breach. The notice shall state the nature of the dispute and
list the parry's specific reasons for such dispute. Within ten (10) business days of receipt of the notice, both
parties shall commence the resolution process and make a good faith effort, either through email, mail, phone
conference, in person meetings, or other reasonable means to resolve any claim, dispute, breach or other matter
in question that may arise out of, or in connection with this Agreement. If the parties fail to resolve the dispute
within sixty (60) days of the date of receipt of the notice of the dispute, then the parties may submit the matter
to non -binding mediation in Tarrant County, Texas, upon written consent of authorized representatives of both
parties in accordance with the Industry Arbitration Rules of the American Arbitration Association or other
applicable rules governing mediation then in effect. The mediator shall be agreed to by the parties. Each party
shall be liable for its own expenses, including attorney's fees; however, the parties shall share equally in
the costs of the mediation. If the parties cannot resolve the dispute through mediation, then either party shall
have the right to exercise any and all remedies available under law regarding the dispute. Notwithstanding the
fact that the parties may be attempting to resolve a dispute in accordance with this informal dispute
resolution process, the parties agree to continue without delay all of their respective duties and obligations
under this Agreement not affected by the dispute. Either party may, before or during the exercise of the
informal dispute resolution process set forth herein, apply to a court having jurisdiction for a temporary
restraining order or preliminary injunction where such relief is necessary to protect its interests.
30. No Bovcott of Israel. If Vendor has fewer than 10 employees or the Agreement is for less
than $100,000, this section does not apply. Vendor acknowledges that in accordance with Chapter 2271 of
the Texas Government Code, City is prohibited from entering into a contract with a company for goods or
services unless the contract contains a written verification from the company that it: (1) does not boycott
Israel; and (2) will not boycott Israel during the term of the contract. The terms "boycott Israel" and
"company" shall have the meanings ascribed to those terms in Section 2271 of the Texas Government
Code. By signing this Addendum, Vendor certifies that Vendor's signature provides written verification to
City that Vendor: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the
Agreement.
31. Renortins Reauirements.
31.1. For purposes of this section, the words below shall have the following meaning:
31.1.1. Child shall mean a person under the age of 18 years of age.
31.1.2. Child pornography means an image of a child engaging in sexual conduct
or sexual performance as defined by Section 43.25 of the Texas Penal Code.
31.1.3. Computer means an electronic, magnetic, optical, electrochemical, or
other high-speed data processing device that performs logical, arithmetic, or memory
functions by the manipulations of electronic or magnetic impulses and includes all input,
output, processing, storage, or communication facilities that are connected or related to the
device.
31.1.4. Computer technician means an individual who, in the course and scope of
employment or business, installs, repairs, or otherwise services a computer for a fee. This
shall include installation of software, hardware, and maintenance services.
31.2. Renortin2 Reauirement. If Vendor meets the definition of Computer Technician as
defined herein, and while providing services pursuant to this Agreement, views an image on a
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computer that is or appears to be child pornography, Vendor shall immediately report the discovery
of the image to the City and to a local or state law enforcement agency or the Cyber Tip Line at the
National Center for Missing and Exploited Children. The report must include the name and address
of the owner or person claiming a right to possession of the computer, if known, and as permitted
by law. Failure by Vendor to make the report required herein may result in criminal and/or civil
penalties.
32. Signature Authority. The person signing this agreement hereby warrants that he/she has
the legal authority to execute this agreement on behalf of the respective party, and that such binding
authority has been granted by proper order, resolution, ordinance or other authorization of the entity. This
Agreement, and any amendment(s) hereto, may be executed by any authorized representative of Vendor
whose name, title and signature is affixed on the Verification of Signature Authority Form, which is
attached hereto as Exhibit ` E" and incorporate herein by reference. Each party is fully entitled to rely on
these warranties and representations in entering into this Agreement or any amendment hereto.
33. Survival of Provisions. The parties' duties and obligations pursuant to Section 4.4 (Duties
and Obligations), 5 (Disclosure of Conflicts and Confidential Information), Section 6 (Right to Audit), and
Section 8 (Liability and Indemnification) shall survive termination of this Agreement.
20. Prohibition on Bovcottina Enerav Companies. Vendor acknowledges that in
accordance with Chapter 2276 of the Texas Government Code, the City is prohibited from entering
into a contract for goods or services that has a value of $100,000 or more that is to be paid wholly
or partly from public funds of the City with a company with 10 or more full-time employees unless
the contract contains a written verification from the company that it: (1) does not boycott energy
companies; and (2) will not boycott energy companies during the term of the contract. The terms
"boycott energy company" and "company" have the meaning ascribed to those terms by Chapter
2276 of the Texas Government Code. To the extent that Chapter 2276 of the Government Code is
applicable to this Agreement, by signing this Agreement, Vendor certifies that Contractor's
signature provides written verification to the City that Contractor: (1) does not boycott energy
companies; and (2) will not boycott energy companies during the term of this Agreement.
34. Prohibition on Discrimination Against Firearm and Ammunition Industries. Vendor
acknowledges that except as otherwise provided by Chapter 2274 of the Texas Government Code,
the City is prohibited from entering into a contract for goods or services that has a value of
$100,000 or more that is to be paid wholly or partly from public funds of the City with a company
with 10 or more full-time employees unless the contract contains a written verification from the
company that it: (1) does not have a practice, policy, guidance, or directive that discriminates
against a firearm entity or firearm trade association; and (2) will not discriminate during the term
of the contract against a firearm entity or firearm trade association. The terms "discriminate,"
"firearm entity" and "firearm trade association" have the meaning ascribed to those terms by Chap-
ter 2274 of the Texas Government Code. To the extent that Chapter 2274 of the Government Code
is applicable to this Agreement, by signing this Agreement, Vendor certifies that Contractor's sig-
nature provides written verification to the City that Contractor: (1) does not have a practice, policy,
guidance, or directive that discriminates against a firearm entity or firearm trade association; and
(2) will not discriminate against a firearm entity or firearm trade association during the term of
this Agreement.
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35. Electronic Signatures. This Agreement may be executed by electronic signature, which will
be considered as an original signature for all purposes and have the same force and effect as an original
signature. For these purposes, "electronic signature" means electronically scanned and transmitted versions
(e.g. via pdf file or facsimile transmission) of an original signature, or signatures electronically inserted via
software such as Adobe Sign.
36. Entirety of Agreement. This Agreement contains the entire understanding and agreement
between City and Vendor, their assigns and successors in interest, as to the matters contained herein. Any
prior or contemporaneous oral or written agreement is hereby declared null and void to the extent in conflict
with any provision of this Agreement.
(signature page follows)
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ACCEPTED AND AGREED:
CITY:
CITY OF FORT WORTH
CONTRACT COMPLIANCE MANAGER:
By signing I acknowledge that I am the person
responsible for the monitoring and administration
,abla haG io#
of this contract, including ensuring all
BypanaBurghdoff(Feb 2024191tCST)
performance and reporting requirements.
Name: Dana Burghdoff
Title: Assistant CityManager
Date: Feb 19, 2024
ByBFeb 12,202409:43 CST)
Name: Brenda Ray
APPROVAL RECOMMENDED:
Title: Fire Purchasing Manager
APPROVED AS TO FORM AND LEGALITY:
ByJ s Davis (Feb 19, 2024 15:15 CST)
Name: Jim Davis
Title: Fire Chief By:
Name: Taylor Paris
nvnnq
ATTEST: p e! 4 d fORr4'°a Title: Assistant City Attorney
a�o 6'o °
°gyp* °° °=d CONTRACT AUTHORIZATION:
By V A �i..eu G�IlIl nE�A544
Name: Jannette S. Goodall
Title: City Secretary
VENDOR:
Locality Media Inc. dba First Due
By:
Name: Andreas Huber
Title: CEO
Date: Feb 09 2024 13:47 PST
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
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EXHIBIT A
STATEMENT OF WORK
r7 first d u e Sfat2ment of Work
Locality Media, Inc. dba First Due For Quote Number: 1545132000245166052
107 Seventh St
Garden City, NY 11530, United States
Phone: +1 (516) 874-2258
Website: httos://www.firstdue.com/
Statement of Work I Fort Worth Fire Department
1. Introduction
1.1 Purpose
The purpose of this Statement of Work (SOW) document is to clearly define the Implementation, Training, Data
Migration, Integrations, Customer Success Manager, Customer Support, and Assumptions for Fort Worth Fire
Department ("Customer") from Locality Media, Inc. dba First Due ("First Due") forthe purchased product(s)
noted below in the Included Modules section below.
1.2 Scope:
This SOW includes the configuration, optimization, and deployment of the Purchased Products with the goal
of meeting the organizational needs of the Customer.
2. Included Modules
The table below defines the Modules that are included as related to subscription/access as well as
implementation. Any modules missing from this table will be assumed to be out of scope:
Included Modules and Implementation/Configuration Services
Occupancy Management & Pre -Incident Planning
Manage Occupancies, Pre -Incident Mapping, ArcGIS Maps, Fire Systems, Hazardous Material, and
Contacts.
Responder
Web Responder dashboard and Responder iOS/Android App with notifications, statusing and routing.
Community Connect
Online portal for residents and businesses to input critical occupant and property data that can be made
available to Emergency Response Agencies during an incident.
Automated Pre -Plans
Automated data import from assessor, online building department and GIS address points.
CAD Integration
Automated importinq of CAD calls via XML, Database Connector or API.
3. Implementation
3.1 Overview
First Due utilizes a combination waterfall and iterative approach to implementation. This includes Discovery,
Configuration, Optimization, Data Migration, Training, and Go -Live.
02 04 04
CONFIGURATION DATA GO -LIVE
MIGRATION
01
03
O5
DISCOVERY
OPTIMIZATION
TRAINING
& PLANNING
Locality Media, Inc. Agreement Dec 2023
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SUPPORT
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3.2 Implementation Resources
• Implementation Manager: Project lead and go -to person, acting as the primary liaison between the
Customer and the First Due project team. The Implementation Managerwill develop and execute the
project plan, manage communication, and ensure adherence to predefined timelines and quality
standards. This individual is also responsible for helping to configure the core system and some of the
more straightforward modules.
• Implementation Product Specialist(s): While the Implementation Managerwill lead the overall project,
Product Specialists will be brought in to help configure and optimize specialty modules such as Fire
Prevention, ePCR, Assets & Inventory, Training, Scheduling, and Reporting. They are product experts in First
Due and are versed in industry best practices for their specific product specialties. Depending on the
modules purchased and complexity, your project may be assigned 1-3 Product Specialists.
• Technical Implementation Specialist: Responsible for managing data migration from your current vendor
to First Due and the integration between First Due and CAD. The Technical Implementation Specialist
team comes from a diverse background, ranging from database management to public safety software
integration.
• Customer Success Manager: As the point person after project completion, the Customer Success
Manager (CSM) will be part of the implementation as an advocate and to ensure a seamless transition to
support post go -live. During the Implementation they will regularly check -in to ensure progress is being
made and help with the addition of new modules or scope from a commercial perspective. Post go -live,
they will provide regular check -ins to ensure the Customer is adopting the Purchased Products and
deriving value from them.
• Training Manager: Responsible for developing and executing the training plan, with the goal of effective
adoption of the Purchased Products by Customer. The Training Manager will be involved throughout the
project to ensure they have the Customer specific knowledge to design the most effective training plan
possible.
3.3 Implementation Phases
2.3.1 Discovery & Planning: Once the Project has been assigned, Customer will receive a set of tailored
discovery questionnaires. Once filled out, the Implementation Managerwill schedule a Project Kick -Off.
During this meeting the Customer will receive access to the First Due platform, meet the project team
and receive an initial product tour. The Implementation Managerwill also provide an overview of the
project plan, decide the meeting cadence, and formalize the next steps. CAD Integration and Data
Migration planning meetings are also held during this phase, if required. These meetings will be led by
the Technical Implementation Specialist.
• Key Meeting(s): Project Kick -Off, CAD Kick -Off, Data Migration Planning
• Milestone(s): Project Kick -Off, System Access
• Customer Task(s): Fill Discovery Questionnaires
• Deliverable(s): Welcome email, Initial Account Set -Up, System Logins Provided
2.3.2 Configuration: After planning is complete, the Implementation Managerwill begin scheduling the
Configuration sessions. Before each configuration session there will be some light prep work for the
Customer to complete. Generally, there will generally be one (1) configuration session per module, but
in cases where there is more complexity, there may be multiple. These sessions will be either be run by
the Implementation Manager or the Implementation Product Specialist, depending on the module.
• Key Meeting(s): Module Configuration Sessions (1-2 per module)
• Milestone(s): N/A
• Customer Task(s): Configuration Prep Work (per module)
• Deliverable(s): Initial Module Configuration
• Scope: All Purchase Products
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2.3.3 Optimization: After the configuration is complete, the Customerwill be provided with test work (module
User Acceptance Testing (UAT)) to complete. Following the completion of the UAT work, Optimization
Sessions will be held to review Customer feedback, correct any issues, and finalize the configuration of
the module. There will generally be one (1) Optimization session per module, but in cases where there is
more complexity, there may be multiple. Once a module is configured and optimized, the Customer
will be provided a module sign -off document to review and sign. Note Configuration and Optimization
sessions may run interchangeably to ensure the project stays on -track.
• Key Meeting(s): Module Optimization Sessions (1-2 per module)
• Milestone(s): Module Acceptance and Sign -Off (1 per module)
• Customer Task(s): Optimization Prep Work (UAT per module)
• Deliverable(s): Module Optimization resulting in Customer Acceptance
• Scope: All Purchase Products
2.3.4 Data Migration: Data Migration will occur through -out the project and can be summarized in three
steps: (1) initial data migration at the beginning of the project required for configuration, (2) import of
historical records, usually occurring throughout the project, and (3) final data migration immediately
before go -live. First Due's Data Migration team will review your legacy data environment and provide
guidance on the best path to extract, map, and import the data into First Due.
• Key Meeting(s): Data Migration Planning
• Milestone(s): Data Migration Sign -Off
• Customer Task(s): Extract or provide access to legacy data based on guidance from First Due
Data Migration team, Data Mapping Assistance, review and approve data load.
• Deliverable(s): Data Migration Plan, Data Mapping Assistance, Data Import
2.3.5 Training: As the project is in the final stages, the Training Manager will work with the Customer to
arrange a training plan that will result in the successful adoption of the Purchased Products. Note that
while Webinar Administrator training will occur during configuration and optimization sessions, the
Training Manager will arrange formal Webinar and/or Onsite Train -the -Trainer and/or End User Training
Session (s). Additive to the provided training, Customer will also have access to live weekly training
academy sessions as well as on demand online training videos and training guides via the First Due
Knowledgebase.
• Key Meeting(s): Training Planning, Training Sessions
• Milestone(s): Training Completed
• Customer Task(s): Coordinate staff to be trained
• Deliverable(s): Training Plan and Training Session (s)
2.3.6 Go -Live: Once all modules have been signed off and training has been arranged or completed, First
Due will work with the Customer to kick-off the Go -live process. This includes: (1) Final System
Acceptance, (2) Go -live planning meeting, (3) Final Data Migration, (4) Go -live, and (5) Post go -live
implementation support.
• Key Meeting(s): Go -live planning, Post Go -live Check -Ins
• Milestone(s): System Acceptance, Go -live
• Customer Task(s): Final Testing
• Deliverable(s): Post Go -live Implementation Support (2-4weeks)
2.3.7 Transition to Customer Success: Following the completion of the post go -live support period and
assuming all critical implementation tasks are complete, Customer will be transitioned to their Customer
Success Manager (CSM) and to the First Due Support team.
• Key Meeting(s): Customer Success Transition Meeting
• Milestone(s): Transition to CustomerSuccess and Support
• Customer Task(s): N/A
• Deliverable(s): N/A
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4. Training
Training is an integral part of any successful implementation. First Due is focused on providing your agency
adequate training to ensure effective user adoption of the platform. As part of this Statement of Work, the
Customer shall receive:
• Formal training as outlined in Exhibit A - Quote
• Administrator Training as part of the Configuration/ Optimization
• Access to live First Due Academy Webinars
• Access to online recorded training videos and guides via an interactive knowledgebase
Any additional scope or detail related to Training will be listed below.
5. Data Migration
First Due understands the importance of data migration to our customers and has extensive experience
working to migrate historical records into the platform. First Due will use best efforts to migrate applicable
data from Customer's existing systems utilizing data migration best practices. This includes:
• Data Migration Planning Session
• Assistance/Guidance in extracting data from existing system/s
• Mapping extracted data to First Due import workbooks
• Importing of Data into First Due
The Data Migration scope of this Statement of Work will be to import legacy data from Customer existing
systems in order for the Purchased Products to be operational. This includes operational data and historic
records. Note that there are times when certain data is not seen as valuable to migrate to First Due. First Due
and Customer will agree during the planning phase on what data needs to be migrated and priorities
around data migration.
6. Integrations
As part of this Statement of Work, First Due will Implement all integrations and relevant scope outlined in
Exhibit A - Quote. Integrations will be implemented during the configuration and optimization phases outlined
above. In most cases, these integrations will be aligned with the module they are related. The only exception
to this is the CAD Integration which, if part of scope, will have its own dedicated session at the beginning of
an implementation. Customer or complex integrations may follow this some exception and have their own
sessions to implement.
First Due will support these integrations post go -live. Note First Due is not responsible for outages, issues, and
failures of 3rd Party Vendors. First Due will, however, always endeavor to work with Customer to resolve issues,
regardless of responsibility.
Any additional scope or detail related to Integrations will be listed below.
7. Customer Success Manager
First Due understands the value of ongoing Customer Success activities post go -live. As part of this Statement
of Work, Customer will receive a Customer Success Manager who will be the point person for Customer post
go -live. Customer will receive regular check -ins to ensure the adoption of the Purchased Products. As part of
the regular check -ins, the Customer Success Manager can help Customer with any major enhancements or
issues, new feature updates, interest in other modules and additional training needs.
8. Customer Support
A customer's success is important to First Due and we understand having a reliable, knowledgeable
Customer Support (or Support) team there to help is vital. Customer Support provides a central point of
contact to ensure that all customer support requests are responded to and resolved. Below is a summary of
the support components.
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8.1 Contacting Customer Support
Customer Support is a service provided to our customers when they have questions, requests, or issues with
the Services. When Customer submits a support request, a Support Ticket (or Ticket) is created within First
Due's Support CRM and a unique ID (or ticket number) is assigned to track and document Customer's
support request.
We offer a variety of channels to communicate with our Support team:
• Online: httos://suor)ort.firstduesizeuo.com/oortal/en/kb/first-due-community-connect-su000rt
• Email: su000rt@firstdue.com
• Phone: (516) 874-5818
8.2 Self -Service Resources
First Due strives to provide useful, empowering self-service resources that are available 24/7 on our online
SUIDDort Center. Our Knowledgebase contains step-by-step/how-to articles, FAQs, videos, best practices,
etc.
8.3 Hours of Operation
Customer Support hours of operation (Business Hours) are:
• Monday to Friday, 9:OOam - 6:OOpm ET**
• ** 24x7 Support available for Sev 1 (Down/Urgent) issues.
9. Assumptions
9.1 Customer Participation
Every successful implementation requires adequate participation from the Customer. Although First Due is
ultimately responsible fordeliverables in the SoW, Customer agrees to attend the necessary calls and
complete required preparatory work in order to help drive the project forward. At a minimum, Customer
resources will be required for one (1) hour per week for meetings, and half an hour to one (0.5-1) hour of prep
Work perweek by one or multiple individuals. Customer understands the importance of ensuring the correct
Customer resources are available when required.
9.2 Statement of Work Expiration
Excluding significant delays caused by the First Due team, this Statement of Workwill expire within twelve (12)
months of the Subscription Start Date as detailed in Exhibit A - Quote. In situations where the project is
delayed for no fault of either party, First Due agrees to extend the term, only if there is an agreed plan to
complete the project within the extension period. Note the term expiration does not apply to section 6 & 7
above and will not impact First Due's ability to support the Customer post go -live.
9.3 Best Practice and Standard Workflow
First Due intends to meet the organizational needs of the Customer and their respective software
requirements by configuring the Purchased Products to closely align with existing workflows. Although First
Due is incredibly flexible, there may be times when First Due recommends using standard functionality or best
practice to ensure a timely implementation, and simplification of current process. These workflows may differ
from Customer existing workflows. Customer understands the importance of collaboration to achieve the
ultimate goal of successfully adopting the Purchased Products and is aware there may be changes to
existing workflow to accomplish this.
9.4 Go -live Requirements & Gaps
Over the course of the Implementation, both parties may uncover functionality gaps in the Purchased
Products. Some of these gaps may have a material impact on the ability to implement or adopt the product.
Gaps of this nature, deemed Go -Live Requirements, will be prioritized to ensure a timely go -live and project
completion. However, in the case that certain features are not complete before go -live, they will be added
to module and system signoffs as exceptions and will be completed within an agreed upon timefrome.
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TI3 1?181016
Certification
kJnde pstielties of perpny. s cerlAy than
1. The raunber arm on bsis Sons is my correct taxpayer idenffrawn rrunni (Dr I axn wailing for a number to be issued to n s); and
2. 1 am not miblact to backup withholding h—: isi f am Exempt fawn backup withholding. or P1 r have not Laerl nDtrWd by the Internal Revenue
Saved4RS)Thal1amsubjecttobackupwahholdagasare ftefafarhsemreportaARhleresLordividends,a(c}the IRShasnotifiedratethat lam
no long. subject to backup wchhold" ; and
3 l am a U-S-ttiFmen � than F1.6- parson jdefeisd below]: end
4. The FATCA tea) entered on fus form (if ahy4 fleet I am exempt InZ. FATCA reputing is coned.
LerSfimbm itsbuctiom You r ust cross out asm 2 above if you lake teen no[irisd by the IRS that ya ere cr —hy —bj.rr to backup HithWding becasse
y+ou have failed to rep rt all irrlernet ar,d dllidartds oar yt%rtm rsty - Far real asfata rls-te bona, ii r 2 dose not apply. -W mortgage amass[ Pao
egmsrIim cr abanco mast of aedaed pmpert}r-caucellarim of ddA, ccnlritxrtzmm to an individtei retirernEm a+argarrerrt Q Wµ and gercraily. peymar
o:ha !herb inw—and dimdgende, you not ragL irhad to sign the cafdheior, but ycw trust p—ids your caned T9a See the in%&ur.>oahe rur Pan II- Wbw-
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General Instructions
Senior, rdsran s adtothe Internal Revlenua Coda misssotha
naiad
Futore devMgpmarrts- For -he lefea Inforrrabm about davalopmextts
rdawed to Fonn W-9 and he mmickm. su:h as iagislation a -arc
after Hsy were puhfahed. go hg wwwirsgawFu W9.
Purpose of Form
An'inc i,dual or entity(Farm W-�requester) winois required to fie an
infurnation ratsm with the IRS .at obtain youreonad taxpayer
idamiFiSstion number FINI which may be your social aecawky number
(SSN}, indrviduel taxpayer idantEwation rws,rber FIM, adoption
tsxpaynri —tit m- rxxnt,.x tATIN). art employer irk lffi—e— surlier
(EINj, to report on an into—silion relum the amount paid to you, or other
annowt reportable cm an intamabon retran. Exempts- o! inieaeat-
«-Aunts inducts, but are not rutted to, the following.
• Form 1099-INT ft Lwasr earned or pa4
CdL N0. 14231X
Loc,Aity Mecia, Inc -Agreement Dec 2023
rmler Jan a2 2fl24 08.32 PST
+ Form 1099-DN Idividaxls, including irross from atg ks err n -rtual
hinder)
• Fgtm 1009-MPSG ;various type &-x S. {xaes• awteds, or gross
prm-d-J
• Fonn 1099-9 [stock or:ry txd fund sales and —sin other
lzuar-saaores by brokers)
• Form 1098-S qw csada ftcv, real BEI.We asrssacliom)
• Form 1099-K prorchsrd cad and third party network transactions)
Form 1096 (hart- mortgage imtaasy, 1093-E Irsludmr loan inttj,
1 oga-T {tuition)
. Foam 1099-C dcanceled da"
+ form t099-A OcquisAion or ednd-rmem of secured properryj
Usia Fmrn W-9 only if you are a LI-S-person Ciracludctg a resident
af�-4, la provide your omact TIN-
ayouob rrorrehrm Furor W-9 to the TN. you rnght
be s+ul*acl rat backup withhokfng. See Met iG backup eidrholdmg,
later.
RD— W-9. f&v. 10-2fi1 q
Page d of d
Vendor Services Agreement — Technology — Exhibit D Page 20 of 25
Zoho Sign Document ID: 2AB7F2F4-U8SYQKSIPZIMEJIWTFFCQM2YTFUCNL_5TRCDUFTGJWA
City Secretary Contract No.
EXHIBIT B
PAYMENT SCHEDULE
r7 first d u e Renewal Quote
Locality Media, Inc. dba First Due ID: 1545132000245166052
107 Seventh St
Garden City, NY 11530, United States
Phone: +1 (516) 874-2258
Website: httos://www.firstdue.com/
Blll TO:
Fort Worth Fire Department
505 W. Felix Street
Fort Worth, TX 76115
Account- Fort Worth Fire Department
Renewal Start Date: April 1, 2024
Term length: 12 months
Annual Subscription: $ 84,646.20
Product Details Total
First Due Suite (Renewal)
First Due Size -Up Subscription - Renewal for the period 4/1 /2024 to 3/31 /2025
Sub Total $ 84,646.20
Tax $ 0.00
Adjustment $ 0.00
Grand Total $ 84,646.20
Terms and Conditions
Payment Terms: Net 30 days
For electronic ACH payment: JPMorgan Chase Bank I ABA Routing: 021000021 1 Account #: 803527972
Locality Media, Inc. Renewal Quote
Page 1 of 1
Vendor Services Agreement — Technology — Exhibit D Page 21 of 25
Zoho Sign Document ID: 2AB7F2F4-U8SYQKSIPZIMEJIWTFFCQM2YTFUCNL_5TRCDUFTGJWA
City Secretary Contract No.
EXHIBIT C
NETWORK ACCESS AGREEMENT
1. The Network. The City owns and operates a computing environment and network
(collectively the "Network"). Vendor wishes to access the City's network in order to provide description
of services. In order to provide the necessary support, Vendor needs access to description of specific
Network systems to which Vendor requires access, i.e. Internet, Intranet, email, HEAT System, etc.
2. Grant of Limited Access. Vendor is hereby granted a limited right of access to the City's
Network for the sole purpose of providing description of services. Such access is granted subject to the
terms and conditions forth in this Agreement and applicable provisions of the City's Administrative
Regulation D-7 (Electronic Communications Resource Use Policy), of which such applicable provisions
are hereby incorporated by reference and made a part of this Agreement for all purposes herein and are
available upon request.
3. Network Credentials. The City will provide Vendor with Network Credentials consisting
of user IDs and passwords unique to each individual requiring Network access on behalf of the Contractor.
Access rights will automatically expire one (1) year from the date of this Agreement. If this access is being
granted for purposes of completing services for the City pursuant to a separate contract, then this Agreement
will expire at the completion of the contracted services, or upon termination of the contracted services,
whichever occurs first. This Agreement will be associated with the Services designated below.
3.1. Services are being provided in accordance with this City Secretary Contract.
3.2. Services are being provided in accordance with City of Fort Worth Purchase Order.
3.3. Services are being provided in accordance with the Agreement to which this
Access Agreement is attached.
3.4. No services are being provided pursuant to this Agreement.
4. Renewal. At the end of the first year and each year thereafter, this Agreement may be
renewed annually if the following conditions are met:
4.1. Contracted services have not been completed;
4.2. Contracted services have not been terminated; and
4.3. Within the thirty (30) days prior to the scheduled annual expiration of this
Agreement, the Vendor has provided the City with a current list of its officers, agents, servants,
employees or representatives requiring Network credentials.
Notwithstanding the scheduled contract expiration or the status of completion of services, Vendor shall
provide the City with a current list of officers, agents, servants, employees or representatives that require
Network credentials on an annual basis. Failure to adhere to this requirement may result in denial of access
to the Network and/or termination of this Agreement.
5. Network Restrictions. Contractor officers, agents, servants, employees or representatives
may not share the City -assigned user IDs and passwords. Vendor acknowledges, agrees and hereby gives
its authorization to the City to monitor Contractor's use of the City's Network in order to ensure Contractor's
compliance with this Agreement. A breach by Contractor, its officers, agents, servants, employees or
representatives, of this Agreement and any other written instructions or guidelines that the City provides to
Vendor Services Agreement — Technology — Exhibit D Page 22 of 25
Zoho Sign Document ID: 2AB7F2F4-U8SYQKSIPZIMEJIWTFFCQM2YTFUCNL_5TRCDUFTGJWA
City Secretary Contract No.
Vendor pursuant to this Agreement shall be grounds for the City immediately to deny Vendor access to the
Network and Contractor's Data, terminate the Agreement, and pursue any other remedies that the City may
have under this Agreement or at law or in equity.
5.1. Notice to Vendor Personnel — For purposes of this section, Vendor Personnel shall
include all officers, agents, servants, employees, or representatives of Contractor. Vendor shall be
responsible for specifically notifying all Vendor Personnel who will provide services to the City
under this agreement of the following City requirements and restrictions regarding access to the
City's Network:
5.1.1. Contractor shall be responsible for any City -owned equipment assigned to
Vendor Personnel, and will immediately report the loss or theft of such equipment to the
City;
5.1.2. Contractor, and/or Vendor Personnel, shall be prohibited from connecting
personally -owned computer equipment to the City's Network;
5.1.3. Contractor Personnel shall protect City -issued passwords and shall not
allow any third party to utilize their password and/or user ID to gain access to the City's
Network;
5.1.4. Contractor Personnel shall not engage in prohibited or inappropriate use
of Electronic Communications Resources as described in the City's Administrative
Regulation D7;
5.1.5. Any document created by Vendor Personnel in accordance with this
Agreement is considered the property of the City and is subject to applicable state
regulations regarding public information;
5.1.6. Contractor Personnel shall not copy or duplicate electronic information for
use on any non -City computer except as necessary to provide services pursuant to this
Agreement;
5.1.7. All network activity may be monitored for any reason deemed necessary
by the City; and
5.1.8. A Network user ID may be deactivated when the responsibilities of the
Vendor Personnel no longer require Network access
6. Termination. In addition to the other rights of termination set forth herein, the City may
terminate this Agreement at any time and for any reason with or without notice, and without penalty to the
City. Upon termination of this Agreement, Vendor agrees to remove entirely any client or communications
software provided by the City from all computing equipment used and owned by the Contractor, its officers,
agents, servants, employees and/or representatives to access the City's Network.
7. Information Securitv. Vendor agrees to make every reasonable effort in accordance with
accepted security practices to protect the Network credentials and access methods provided by the City
from unauthorized disclosure and use. Vendor agrees to notify the City immediately upon discovery of a
breach or threat of breach which could compromise the integrity of the City's Network, including but not
limited to, theft of Contractor -owned equipment that contains City -provided access software, termination
or resignation of officers, agents, servants, employees or representatives with access to City -provided
Network credentials, and unauthorized use or sharing of Network credentials.
(signature page follows)
Vendor Services Agreement — Technology — Exhibit D Page 23 of 25
Zoho Sign Document ID: 2AB7F2F4-U8SYQKSIPZIMEJIWTFFCQM2YTFUCNL_5TRCDUFTGJWA
City Secretary Contract No.
ACCEPTED AND AGREED:
CITY OF FORT WORTH:
Dana �r�t�gGt�lo�
By: Dana Burghdoff (Feb 202419(.1S CST)
Dana Burghdoff
Assistant City Manager
Date: Feb 19, 2024
APPROVED AS TO FORM
AND LEGALITY:
S��
By:`F
Taylor Paris
Assistant City Attorney
ATTEST:
By:
Jannette Goodall
City Secretary
Locality Media Inc. dba First Due:
By:covyvri
Andreas Huber
CEO
Date: FPh 09 9 9A 1 R•d7 PST
Vendor Services Agreement — Technology — Exhibit D Page 24 of 25
Zoho Sign Document ID: 2AB7F2F4-U8SYQKSIPZIMEJIWTFFCQM2YTFUCNL_5TRCDUFTGJWA
City Secretary Contract No.
EXHIBIT D
VERIFICATION OF SIGNATURE AUTHORITY
Locality Media Inc. dba First Due
107 Seventh St., Garden City, NY 11530
First Due Software for Fire and EMS services
Execution of this Signature Verification Form ("Form") hereby certifies that the following individuals
and/or positions have the authority to legally bind the Vendor and to execute any agreement, amendment or
change order on behalf of Vendor. Such binding authority has been granted by proper order, resolution,
ordinance or other authorization of Company. The City is fully entitled to rely on the warranty and
representation set forth in this Form in entering into any agreement or amendment with Vendor. Vendor will
submit an updated Form within ten (10) business days if there are any changes to the signatory authority.
The City is entitled to rely on any current executed Form until it receives a revised Form that has been
properly executed by the Vendor.
1. Name: Andreas Huber
Position: CEO
Signature
2. Name:
Position:
Signature
3. Name:
Position:
Signature
Name:
Signature of President / CEO
Other Title:
Date: Feb 09 2024 13:47 PST
Vendor Services Agreement — Technology — Exhibit E Page 25
of 25