HomeMy WebLinkAboutContract 53733-R4CSC No. 53733-R4
CITY OF FORT WORTH
CONTRACT RENEWAL NOTICE
January 24, 2024
Blackpoint IT Services
Attn: April Fiori
120 E FM 544, Suite 72 PMB 349
Murphy, Texas 7509
Re: Contract Renewal Notice
CSC 53733 (the "Contract")
Renewal Term No. 4: April 1, 2024 to March 31, 2025
The above referenced Contract with the City of Fort Worth expires on March 31, 2024 (the
"Expiration Date"). Pursuant to the Contract, contract renewals are at the sole option of the City.
This letter is to inform you that the City is exercising its right to renew the Contract for an
additional one (1) year period, which will begin immediately after the Expiration Date. All other
terms and conditions of the Contract remain unchanged. Please return this signed
acknowledgement letter, along with a copy of your current insurance certificate, to the
address set forth below, acknowledging receipt of the Contract Renewal Notice. Failure to
provide a signed acknowledgment does not affect the renewal.
Please log onto PeopleSoft Purchasing at http://fortworthtexas.aov/purchasing to insure
that your company information is correct and up-to-date.
If you have any questions concerning this Contract Renewal Notice, please contact me at
the telephone number listed below.
Sincerely,
Charmaine Baylor
Sr. IT Business Planner, Water
Department (817) 392-6629
Charmaine.baylor(a�, fortworthtexas. gov
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Contract Renewal Page 1 of 2
CSC No.
ACCEPTED AND AGREED:
FORT WORTH:
City of Fort Worth
7�C.j ---
By:
Name: Fernando Costa
Title: Assistant City Manager
Date: M a r 28, 2024
Approval Recommended:
By: Christopher H rder (Mar 28, 2024 07:39 CDT)
Name: Christopher Harder
Title: Director, Water Department
oovooan
p� �FORt�O��O
Attest:
aann��opS�tid
By:
Name: Jannette Goodall
Title: City Secretary
VENDOR:
Blackpoint IT Services
By: Apr4 Fiori (Mar 21, 202415:19 MDT)
Name: April Fiori
Title: Account Manager
Date: Mar 21, 2024
Contract Compliance Manager:
By signing I acknowledge that I am the
person responsible for the monitoring and
administration of this contract, including
ensuring all performance and reporting
requirements.
By: � P-4/ 'LrV
Name: Jason Lyssy
Title: IT Manager, Water Department
Approved as to Form and Legality:
By:
Name: Taylor Paris
Title: Assistant City Attorney
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Contract Renewal Page 2 of 2
FoR,YWORTH.
Routing and Transmittal Slip
Water
Department
DOCUMENT TITLE: Fourth Renewal of Agreement with Blackpoint Technologies
M&C:
TO:
Rick Lisenbee
Jason Lyssy
April Fiori
Shane Zondor
Jan Hale
Chris Harder
Taylor Paris
Fernando Costa
Ron Gonzales
Jannette Goodall
Allison Tidwell
Charmaine Baylor
CPN:
Role
Approver
Signer
Signer
Approver
Approver
Signer
Signer
Signer
Approver
Signer
Form Filler
Acceptor
Needs to be notarized: ❑ YES x NO
CSO: 53733-R4 DOC #:
In
Action Required:
❑ As Requested
❑ For Your Information
x Signature/Routing and/or Recording
❑ Comment
❑ File
FOR CMO USE ONLY: Routing to CSO x YES ❑ NO
JH
Initials
KC
EXPLANATION
Attached is the fourth renewal of the Vendor Services Agreement, CSC 53733, between
Blackpoint Technologies (Blackpoint) and the Water Department. This agreement allows
Blackpoint to continue providing the maintenance, support, monitoring, and upgrades of the
AVAYA phone system (AVAYA), SIP trunks for Water phone traffic, the Vuesion Contact
Center Suite (Vuesion), and related technologies for the Water Customer Service Call Center.
The contract authorized $561,560.00 for the first year during the implementation of Vuesion, in
addition to the maintenance, support, monitoring, upgrading of AVAYA, and implementation of
the new SIP trunks. With the Vuesion implementation finished, the subsequent years are
authorized for $196,190.00.
If you have questions or concerns, please call or email me.
Charmaine Baylor
Sr. IT Business Planner
Fort Worth Water Department
Phone: (817) 392-6629
Email: charmaine.baylor(a,fortworthtexas.gov