HomeMy WebLinkAboutContract 48482-A12DocuSign Envelope ID: 61A508CF-2911-446B-A42A-0799B8E8D7E9
CSC No. 48482-Al2
AMENDMENT NO. 12
TO
CITY OF FORT WORTH CONTRACT 48482
This Amendment No. 12 to City of Fort Wort Contract 48482 ("Amendment") is
entered into by and between the City of Fort Worth ("City"), a home rule municipality, with its
principal place of business at 200 Texas Street, Fort Worth, Texas, and CentralSquare
Technologies LLC ("Vendor"), City and Vendor may be referred to individually as a Party and
collectively as the Parties.
WHEREAS, on January 31, 2007, the Parties entered into City Secretary Contract 48482
to provide TriTech Software System Support services for the Police Department Computer Aided
Dispatch system ("Agreement"); and
WHEREAS, the Parties wish to amend the Agreement to add Exhibit A-9, Quote Q-
152752 for Public Safety GIS/Analytics services, project management services and technical
services in the amount of $43,875.00 for a total contract amount is $1,161,644.36 for Fiscal Year
2024.
NOW, THEREFORE, the Parties, acting herein by and through their duly authorized
representatives, enter into this Amendment:
1. The Agreement is hereby amended to add Exhibit A-9, CentralSquare Quote Q-
152752 attached hereto, to add Public Safety GIS/Analytics services, project management services
and technical services in the amount of $43,875.00.
2. Upon execution of this Amendment, the total contract amount is $1,161,644.36 for
Fiscal Year 2024.
3. All other provisions of the Agreement which are not expressly amended herein shall
remain in full force and effect.
4. This Amendment may be executed in multiple counterparts, each of which shall be
an original and all of which shall constitute one and the same instrument. A facsimile copy or
computer image, such as a PDF or tiff image, or a signature, shall be treated as and shall have the
same effect as anoriginal.
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Twelfth Amendment to Fort Worth City Secretary Contract No. 48482 Page 1 of 2
DocuSign Envelope ID: 61A508CF-2911-446B-A42A-0799B8E8D7E9
ACCEPTED AND AGREED:
CITY OF FORT WORTH:
.Lw.�
By: Mark McDaniei(Apr 7,202421:43 CDT)
Name: Mark McDaniel
Title: Deputy City Manager
Date: Apr 7, 2024
APPROVAL RECOMMENDED:
By:
Name: Kevin Gunn
Title: Director, IT Solutions Department
CONTRACT COMPLIANCE MANAGER:
By signing I acknowledge that I am the person
responsible for the monitoring and administration
of this contract, including ensuring all
performance and reporting requirements.
By: Steven Van d ever (Apr 3,2024 12:03 CDT)
Name: Steven Vandever
Title: Sr. IT Solutions Manager
APPROVED AS TO FORM AND LEGALITY:
ATTEST: 44 n°nBy:
p o� Fonr�ado
;moo °so° Name: Taylor Paris
*�° Title: Assistant City Attorney
V ban a49
By: CONTRACT AUTHORIZATION:
Name: Jannette Goodall M&C: 23-0788
Title: City Secretary Approved: 9/26/2023
1295:2023-1053673
VENDOR:
CentralSquare Technologies LLC ATTEST:
DocuSiigned by:
By: � %... By.
Name: Ron An erson Name:
Title: Chief Sales officer Title:
Date: 3/24/2024
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Twelfth Amendment to Fort Worth City Secretary Contract No. 48482 Page 2 of 2
DocuSign Envelope ID: 61A508CF-2911-446B-A42A-0799B8E8D7E9 `—JIBIT A-9
; CENTRALSQUARE
Quote #: Q-152752
Primary Quoted Solution: PSJ Enterprise
Quote expires on: March 25, 2024
Quote prepared on:
September 27, 2023
Quote prepared by:
Michael Fine
michael.fine@centralsquare.com
Quote prepared for:
Brenda Chouinard
Fort Worth Police Department
IT Solutions-ERP
Fort Worth, TX 76102
(817)392-8461
Thank you for your interest in CentralSquare. CentralSquare provides software that powers over 8,000 communities. More
about our products can be found at www.centralscivare.com.
WHAT SERVICES ARE INCLUDED?
DESCRIPTION
1. Public Safety GIS/Analytics Services - Fixed Fee
2. Public Safety Project Management Services - Fixed Fee
3. Public Safety Technical Services - Fixed Fee
QUOTE SUMMARY
TOTAL
3,900.00
7,410.00
32,565.00
Services Total 43,875.00 USD
Services Subtotal
43,875.00 USD
Quote Subtotal 43,875.00 USD
MORE INFORMATION AT CENTRALSQUARE.COM
DocuSign Envelope ID: 61A508CF-2911-446B-A42A-0799B8E8D7E9
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WHAT ARE THE RECURRING FEES?
TYPE
FIRST YEAR MAINTENANCE TOTAL
FIRST YEAR SUBSCRIPTION TOTAL
FIRST YEAR RECURRING SERVICES TOTAL
Quote prepared on:
September 27, 2023
Quote prepared by:
Michael Fine
michael.fine@centralsquare.com
Quote Total 43,875.00 USD
AMOUNT
0.00
0.00
0.00
The amount totals for Maintenance and/or Subscription on this quote include only the first year of software use and
maintenance.
This Quote is not intended to constitute a binding agreement. The terms herein shall only be effective once incorporated into a
definitive written agreement with CentralSquare Technologies (including its subsidiaries) containing other customary
commercial terms and signed by authorized representatives of both parties.
BILLING INFORMATION
Fees will be payable within 30 days of invoicing.
Please note that the Unit Price shown above has been rounded to the nearest two decimal places for display purposes only.
The actual price may include as many as five decimal places. For example, an actual price of $21.37656 will be shown as a
Unit Price of $21.38. The Total for this quote has been calculated using the actual prices for the product and/or service, rather
than the Unit Price displayed above.
Prices shown do not include any taxes that may apply. Any such taxes are the responsibility of Customer. This is not an
invoice.
For customers based in the United States or Canada, any applicable taxes will be determined based on the laws and
regulations of the taxing authority(ies) governing the "Ship To" location provided by Customer on the Quote Form.
MORE INFORMATION AT CENTRALSQUARE.COM
DocuSign Envelope ID: 61A508CF-2911-446B-A42A-0799B8E8D7E9
; CENTRALSQUARE
PURCHASE ORDER INFORMATION
Quote prepared on:
September 27, 2023
Quote prepared by:
Michael Fine
michael.fine@centralsquare.com
Is a Purchase Order (PO) required for the purchase or payment of the products on this Quote Form? (Customer to complete)
Yes [ ] No [ ]
Customer's purchase order terms will be governed by the parties' existing mutually executed agreement, or in the absence of
such, are void and will have no legal effect.
PO Number:
Initials:
MORE INFORMATION AT CENTRALSQUARE.COM
DocuSign Envelope ID: 6lA508CF-2911-446B-A42A-0799B8E8D7E9
CENTRALSQUARE
Summary of Services
Project: Fort Worth Police, TX — RMS Rehost
The parties mutually agree and acknowledge this Summary of Services is a high-level overview of the project requested,
not a detailed requirements or design of solution.
Project Scheduling
Parties agree a schedule will be provided for services within sixty (60) days from the execution of the above quote
number.
Change Requests
The parties may request a change to this summary of services, to increase hours or deliverables, through a written
request to the CentralSquare project manager or resource.
Professional Services
Throughout the course of the project, CentralSquare will use several types of services (defined herein) to complete the
necessary steps for successful deployment of the contracted services. The overall services aligned to implementation
include Project Management, Consulting Services, Technical Services, Data Conversion Services, Training Services, and in
some cases, Installation Services.
Business Hours
All project services will be performed during normal business hours, defined as 8:00-5:00 PM Eastern Time. If Client
desires to perform the services outside of these hours, additional fees will apply.
CentralSquare Connectivity to On -Premise Systems
The BeyondTrust/Bomgar and/or SecureLink remote support solutions shall be the method of remote access to on -
premises customer systems and/or data. These solutions meet all requirements as contained in Section 5.5.6 of the FBI
CAS Security Policy (Remote Access). Use of either of these solutions enable customer agencies to remain CJIS compliant
for purposes of FBI and/or state regulatory agency audits.
In addition to the above, the PSJ ProSuite application utilizes SSH connectivity to maintain a persistent connection to the
appliance/s. The 911 application utilizes Kaseya for application and/or support needs. These solutions are only utilized
for these specific applications in addition to Bomgar and/or SecureLink.
Services Scope of Project
The project includes the following scope of services.
The overall goal of the project will be to rehost the following Servers from their current Operating Systems and SQL
Server Versions to the latest supported Operating Systems and SQL Server versions per product. This involves standing
up the new servers side by side with the old servers, installing and configuring the applications and migrating
configuration and data at the Go Live:
Confidential and Proprietary
DocuSign Envelope ID: 61A508CF-2911-446B-A42A-0799B8E8D7E9
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Server Name
Function
Environment
Interfaces on Server
RMSWEBIIS01
Records IIS Server
Production
RMSCLI01
Records Client UI
Production
RMSWEBSQL01
Records SQL Server
Production
RMSWEBESRCH
Records Elastic Search
Server
Production
RMSTIPS01
Records IIS Server
Production
TIPS
RMSRPTBRIDGE01
Production
Coplogic/DORS, PD's
online police report
system
RMSROUTE01
Routing Server (GIS)
Production
RMSINTERFACE01
Records Interface Server
Production
RMSAPP01
Records ASH Server
Production
RMSWEBESRCH02
Records Elastic Search
Server
Production
RMSWEBESRCH03
Records Elastic Search
Server
Production
RMSWEBESRCHTRN
Records Elastic Search
Server
Training
RMSWEBlIS01TRN
Records IIS Server
Training
RMSCLI01TRN
Records Client UI
Training
RMSWEBSQL0ITRN
Records SQL Server
Training
RMSAPP01TRN
Records ASH Server
Training
RMSINTFACE01TRN
Records Interface Server
Training
RMSROUTE01TRN
Routing Server (GIS)
Training
RMSWEBESRCHTRN2
Records Elastic Search
Server
Training
RMSWEBESRCHTRN3
Records Elastic Search
Server
Training
Project Initiation and Planning (Project Manager, Installation Engineer, Systems Engineer):
• Resource allocation and initial project plan (Project Manager)
• Kick Off (Project Manager, Installation Engineer, Systems Engineer)
CentralSquare will host a planning meeting between the Technical Services staff and the Client's subject matter
experts (IT staff, Operations staff and/or Client Project Manager).
2 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM
DocuSign Envelope ID: 61A508CF-2911-446B-A42A-0799B8E8D7E9
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CentralSquare to advise Client on any required upgrades or updates to CentralSquare products to meet
requirements for new Operating Systems and SQL Server versions. Any pre-rehost upgrades to be scheduled
with Customer Support.
• ISR Process (Installation Engineer)
CentralSquare Technical Services Engineer will provide an ISR (Installation Services Request) server sizing
spreadsheet for completion by the Client.
Client to provision hardware\virtual infrastructure and virtual machines per specifications.
Client to complete and return server sizing spreadsheet with details of new servers.
Client to confirm remote access to servers for CentralSquare staff.
• Interface review (Systems Engineer)
CentralSquare System Engineer (Interfaces) to connect to the system, review CAD Interfaces and advise
Installation Engineer of Go Live procedures.
• Project Scope Process (Installation Engineer)
CentralSquare Installation Engineer to develop and present detailed Project Scope document for Project
Manager and Client review. The Project Scope document will contain detailed steps on a server -by -server basis
for installation and Go Live.
• Documentation (Installation Engineer)
CentralSquare Installation Engineer to document all new server, operating system, SQL server, interface, product
version and layout details in all applicable documentation including Salesforce and secure Client Connection
Notes in preparation for Go Live.
Server Preparation (Installation Engineer):
• CentralSquare Installation Engineer will connect to the new servers, validate their configuration, and install pre-
requisites as needed.
Software Installation on Staging Servers (Installation Engineer, GIS Engineer):
• CentralSquare Installation Engineer to install SQL Server on new servers which require SQL Server.
• CentralSquare Installation Engineer to install, configure and test all CentralSquare software on Staging servers.
• CentralSquare Installation Engineer to advise on scale out of any servers or services.
3 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM
DocuSign Envelope ID: 61A508CF-2911-446B-A42A-0799B8E8D7E9
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• CentralSquare GIS Engineer to rehost Production GISLink
• CentralSquare GIS Engineer to configure/rehost Test GISLink.
• CentralSquare GIS Engineer to assist with Routing Server rehost.
• Client to test the new systems for performance and reliability. This is generally a two week window for Client
testing.
Go Live Preparation (Installation Engineer):
• CentralSquare and client to confirm Go Live schedule, resources, and procedures.
Go Live (Installation Engineer):
• CentralSquare and Client to perform tasks as detailed in the Project Scope for Go Live on a server -by -server
basis. New servers are to be brough online into production with old servers being retired. The process usually
involves a rename and re-IP of the new servers to match old server names and IP addresses at Go Live to avoid
client and reporting reconfiguration.
• CentralSquare will migrate databases to the new SQL Instances as part of this operation. CentralSquare will
migrate configuration and Interfaces as part of this operation.
• CentralSquare to configure refresh for Test\Training environments.
Follow up and Documentation (Installation Engineer):
• CentralSquare staff to troubleshoot all post Go Live issues and escalate issues as needed.
• CentralSquare Installation Engineer to confirm CentralSquare Salesforce and Client Connection documentation.
Project Closure:
• Client to sign Project Completion TCR (Task Completion Report)
4 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM
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Assumptions and Client Responsibilities
• Services are offered for delivery during normal business hours unless specifically documented elsewhere in this
Scope of Services. To ensure the success of every project and availability of support resources from Central
Square and various third -party vendors, which vary from site to site, certain limitations are imposed, and a
specific definition of business hours is defined. Services outside of normal business hours shall be scheduled
between the hours of 5pm EST Monday and be completed no later than 5pm EST Thursday and incur additional
costs. Delivery of all services will be scheduled to avoid all client, Central Square and/or nationally recognized
holidays.
• Client to supply hardware, virtualization software, Operating System licensing, SQL Server licensing and licensing
of any other third -party hardware or software not specifically listed in the quote or Services Scope.
• During the ISR process CentralSquare to advise client on any recommended scale -out of servers, applications,
interfaces, or services. If the scale out includes additional licensed items, additional scope may be required.
• Client to install hardware, create virtual machines and install Operating Systems unless specified as a
CentralSquare or partner responsibility in the quote or Services Scope.
• Client will maintain remote connectivity to the site through CentralSquare's remote connectivity solution.
• CentralSquare staff will be permitted console access to all servers.
• CentralSquare staff will be permitted SQL administrator access to all database instances.
• Client will adhere to minimum specifications and disk space recommendations and guidelines as documented in
the System Planning Guide and the client -specific specifications documented by the CentralSquare project team
as a project artefact.
• Client to ensure any client -installed third -party software (for example utilities for backups, antivirus) are
certified to operate on the new operating system.
• The client will be responsible for any physical connections to the servers such as serial interface connections.
• Client to run all Windows Critical and Important Updates on all new servers.
• Client to add all servers to the Client's domain and ensure the CentralSquare Console account has local
administrative rights on all servers.
• During the staging process no new builds or configuration changes are recommended in any environment to be
rehosted. If necessary, changes are to be coordinated through the Project Manager as well as Client Support.
Some changes may require a Change Order to the project.
• Active Directory, Jump Servers and Hypervisor servers are not included in this scope unless explicitly contracted
for. It is expected that these will be migrated or replaced by the Client.
• Product upgrades may be required to move to the latest supported Operating System and SQL Server versions.
For older versions of software on 32-bit operating systems, or for certain version upgrades there is the potential
for multiple rehost and upgrade operations to migrate to the latest supported Operating System and SQL
Version.
• In some cases, SQL Server versions must match between certain server groups — example of these being SQL
Replication partners, SQL Server versions per product across installed instances (i.e., Production and Test must
match for refresh purposes), SQL Server versions for integrated products within a product line (i.e., Enterprise
Classic and Enterprise Web RMS), SQL Cluster nodes\Availability Groups.
• for Disaster Recovery SQL Server protected systems, the SQL Server version of Production must match the SQL
Server version of the DR site.
5 1 Confidential and Proprietary MORE INFORMATION AT CENTRALSQUARE.COM
M&C Review
Page 1 of 3
A CITY COUNCIL AGEND
Create New From This M&C
Official site of the City of Fort Worth, Texas
FORTWORTH
REFERENCE **M&C 23- 04CENTRALSQUARE
DATE: 9/26/2023 NO.: 0788 LOG NAME: COMPUTER AIDED DISPATCH
ANNUAL SUPPORT SVS
CODE: C TYPE: CONSENT PUBLIC NO
HEARING:
SUBJECT: (ALL) Authorize Execution of an Amendment to the Computer Aided Dispatch System
Software Support Agreement with CentralSquare Technologies LLC to Increase Annual
Support Services to $893,692.36 and Add Mobile Licenses in the Amount of
$206,600.00, with Renewal Terms, for a Total Fiscal Year 2024 Annual Amount of
$1,100,292.36 for the Fort Worth Fire Department and Fort Worth Police Department
through the Information Technology Solutions Department
RECOMMENDATION:
It is recommended that City Council authorize the execution of an amendment to the Computer Aided
Dispatch System Software Support Agreement with CentralSquare Technologies LLC to increase
annual support services to $893,692.36 and add mobile licenses in the amount of $206,600.00, with
renewal terms, for a total Fiscal Year 2024 annual amount of $1,100,292.36 for the Fort Worth Fire
Department and Fort Worth Police Department through the Information Technology Solutions
Department.
DISCUSSION:
On January 23, 2007, City Council approved Mayor and Council Communication (M&C) C-21944 for a
Computer Aided Dispatch (CAD) and Station Alerting System with CentralSquare Technologies LLC
(formerly TriTech Software Systems) for an initial cost of $6,840,000.00. City Secretary Contract
(CSC) 48482 was executed January 31, 2007.
On November 13, 2018, City Council approved M&C P-12272 to amend the CentralSquare (TriTech)
agreement for up to $800,000.00 annually for software and license fees, training, and software
maintenance for the CAD system, Station Alerting System, Mobile Data and Records Management
System.
On August 12, 2022, the City executed City Secretary Contract (CSC) 48482 Amendment No. 4 to
increase the CentralSquare CAD system software support services to $826,881.53 annually and add
CrimeView Dashboard software for $18,797.80. The total annual contract amount was $845,679.33.
CSC 48482 Amendment No. 5 executed August 23, 2022, added Standard Livescan publisher
License Fee and professional services in the amount of $19,250.36 and recurring maintenance fee of
$2,090.36 for Municipal Court. The new annual contract amount was $867,020.05.
CSC 48482 Amendment No. 6 added $17,355.00 for professional services for Enterprise Records
Training System Scale Out for the Police Department. Following execution of CSC 48482-A6 on
February 13, 2023, the new annual contract amount was $884,375.05.
On May 1, 2023, the City executed CSC 48482 Amendment No. 7 to add Enterprise CAD ASAP
Interface annual subscription at the cost of $1,471.44. The new annual contract amount was
$885,846.49.
June 27, 2023, City Council authorized via M&C 23-0525, execution of CSC 48482 Amendment No. 8
to implement CentralSquare Unify Hub software with an initial cost of $157,852.50 and recurring costs
http://apps.cfwnet.org/council_packet/mc review.asp?ID=31414&councildate=9/26/2023 9/27/2023
M&C Review
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of $87,400.00 annually. On June 29, 2023, the City executed CSC 48482-A8 to add Unify Hub
software for a new total annual contract amount of $1,131,098.99.
This M&C is to request authorization to execute CSC 48482 Amendment No. 9 to increase the amount
of annual CAD support services to $893,692.36 and add Mobile CAD licenses in the amount of
$206,600.00, with four (4) one-year renewal options. Upon approval and execution of the
amendment, the Fiscal Year 2024 estimated costs will be $1,100,292.36 of the executed total contract
amount of $1,131,098.99. CentralSquare Technologies LLC is the documented sole source provider
for support and maintenance to the existing City of Fort Wort Fire Department and Police Department
Computer -Aided -Dispatch system.
Funding is budgeted in the ITS Capital Fund for FY23 CAD License True UP project and upon
adoption of the Fiscal Year 2024 Budget by the City Council, funds will be available in the Fiscal Year
2024 operating budget, in the Info Technology Systems Fund.
BUSINESS EQUITY: A waiver of the goal for Business Equity subcontracting requirements was
requested, and approved by the DVIN, in accordance with the applicable Ordinance, because the
purchase of goods or services is from a sole source where subcontracting or supplier opportunities are
negligible.
ADMINISTRATIVE CHANGE ORDER: An administrative change order or increase may be made by
the City Manager up to the amount allowed by relevant law and the For Worth City Code and does not
require specific City Council approval as long as sufficient funds have been appropriated.
AGREEMENT TERMS: Upon City Council approval, this agreement shall begin upon execution of
CSC 48482 Amendment No. 9 by the Assistant City Manager and expire September 30, 2024. The
agreement may be renewed for four additional one-year renewal terms beginning October 1, 2024.
RENEWAL OPTIONS: The agreement may be renewed at the City's option for four (4) additional one-
year renewal terms beginning October 1, 2024. This action does not require specific City Council
approval provided that the City Council has appropriated sufficient funds to satisfy the City's
obligations during the renewal term.
FISCAL INFORMATION/CERTIFICATION:
The Director of Finance certifies that funds are available in the current capital budget, as previously
appropriated, in the ITS Capital Fund for FY23 CAD License True UP project and upon adoption of
the Fiscal Year 2024 Budget by the City Council, funds will be available in the Fiscal Year 2024
operating budget, as appropriated, in the Info Technology Systems Fund, to support the approval of
the above recommendation and execution of the agreement. Prior to an expenditure being incurred,
the Information Technology Solutions Department has the responsibility to validate the availability of
funds.
TO
Fund Department Account Project
ID ID
I d zTe7 J4 ■
Fund Department Account Project
ID ID
Submitted for Citv Manager's Office bv:
Oriqinatinq Department Head:
Additional Information Contact:
Program Activity Budget
Reference #
Year
(Chartfield 2)
Program Activity Budget
Reference #
I Year
(Chartfield 2)
Valerie Washington (6192)
Kevin Gunn (2015)
Mark DeBoer (8598)
Amount
Amount
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ATTACHMENTS
04CENTRALSQUARE COMPUTER AIDED DISPATCH ANNUAL SUPPORT SVS funds availabilitv.lDdf (CFW
Internal)
2023 Form 1295 TriTech(CAD sup)ort) (signed) 8.1.2023.pdf (CFW Internal)
FID Table CentralSquare CAD Annual SUpport.XLSX (CFW Internal)
Waiver.pdf (CFW Internal)
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