HomeMy WebLinkAboutIR 6921 INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 6921
OP T In
y ,,F FORT To the Mayor and Members of the City Council March 13, 1984
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Subject: RESULTS OF SURVEY OF CITIZEN SATISFACTION WITH CABLE
TV SERVICE
On June 28, 1983, the City Council requested the Citizens Cable Board
to investigate two major aspects of the Fort Worth cable television
system:
(1) The quality of service received by subscribers; and,
(2) The level and quality of effort devoted to its local
access and local origination programming efforts.
Staff of the Cable Communications Section of the City Manager's
Office designed and implemented separate survey instruments to
assess these two areas of operation -- quality of service and local
programming efforts. Two survey instruments were developed between
June and September, 1983, and implemented in October.
The study of cable television service in Fort Worth has been completed
and reviewed by the Citizens Cable Board. Its findings are attached
for your review.
If any questions arise, please contact Sam Nunn at 870-6110.
i
.y�itobert L. Herchert
(� City Manager
RLH:j c
Attachment
ISSUED BY THE CITY MANAGER -- FORT WORTH, TEXAS