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HomeMy WebLinkAboutIR 7065 INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 7065 t,P�tAF� SOrrr4�u To the Mayor and Members of the City Council November 12, 1985 xA Subject' Paving Assessment Billing 1013 Under the provisions of the contract with Heard, Goggin and Blair (HGB) for collection of delinquent tax and assessment payments, collection activities for paving assessments were to pass to HGB in February 1985. All delinquent billing by the City was suspended in February in accord with this agreement. Only current (paid-up) accounts continued to be billed. However, because of other collection activities in the tax area, HGB did not begin its collection actions in paving until October 1985. The City's automated billing system did not allow for any delay in payment. Many accounts that were current in February were classified, by the system, as delinquent in March when no payments were received as a result of bills not having been sent. Subsequent delayed payments resulted in more than 200 accounts being classified as delinquent. These accounts were not billed for up to seven months and the fifteen percent (15X) attorney's fees were added to each. In September, 1985, HGB was informed in writing of all accounts which, because of hardship or Council payment agreement status, were not to be assessed the delinquency charge nor legal action to be taken, however, the computer tape provided to HGB contained information on all paving accounts which proved difficult to read. In the resulting confusion, 317 accounts received HGB letters of legal action being taken. Some of these accounts should not have been notified. In order to definitively identify the status on all accounts, all backup manual records have been researched and a full listing of exempt accounts given to HGB. The billing system has been modified to identify account type and special billing status. All accounts which had a current status when billing was suspended in February have been adjusted to subtract the fifteen percent (152) attorney's fees and billing for November was accurate. All questions and complaints on accounts are being handled on a case-by-case basis by the staff. A new computer tape is being prepared for HGB and will be sent in early November to correct their records and assure accuracy and continuity with City records. In addition, the Tax Division is preparing design specifications for a total rewrite of the paving assessment system to eliminate these type problems in the future. You may receive calls from constituents on this issue. Please refer them to Linda Brown in the Tax Division, 870-6661. Douglas Harman I� City Manager ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS