HomeMy WebLinkAboutIR 7079 INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 7079
To the Mayor and Members of the City Council December 12, 1985
,a 73 Subject: RECOMMENDATION ON AWARD OF CONTRACT FOR AMBULANCE SERVICE
BACKGROUND
On July 23, 1985 (M&C C-9153) , the City Council voted not to renew the
current ambulance contract and authorized the City Manager to enter into a
contract with The Fourth Party, Inc. to develop a strategy for competitively
selecting an ambulance operator, effective April 1 , 1985. The consultants
recommended the implementation of a Failsafe Franchise Model (FFM) ambulance
system that would provide sufficient safeguards to assure that there will be
a minimum disruption of service in the event of a contractor's default. The
City Council approved a procurement budget of $150,000 on August 13, 1985 and
authorized the EMS Committee to oversee the process .
The bid process involved two phases. The fi-rst phase required the submission
of credentials. Those firms meeting the minimum standard were then certified
to submit formal proposals . The second phase involved the actual submission
of proposals. Since the rate and subsidy were established, the only variable
the bidders had to address was the quality of service.
During Phase 1 , twenty-six firms requested the credential package. Six firms
submitted credentials by the October 8, 1985 deadline. Four of the firms
were approved either conditionally or unconditionally and two of the firms
were denied certification. The latter firms appealed their denial and after
submission of additional information, one of the firms received
certification. That firm, along with two of the four that had been certified
earlier, later withdrew from the competition.
The two remaining firms that submitted proposals on December 5, 1985 were
Shepard Ambulance and the joint venture of Hartson and Mercy Ambulance
Services.
EVALUATION OF BIDS
The Bid Evaluation Committee consisted of the following members:
Dr. James Tryon Director of Emergency Medicine
John Peter Smith Hospital
Mr. John Perkins President of Gold Cross Ambulance
Rochester, Minnesota
Mr. Larry McMillen Fire Chief
City of Fort Worth
Ils. Ruth Ann McKinney Assistant City Manager
City of Fort Worth
Mr. Bob Terrell Assistant City Manager
City of Fort Worth
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS
INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 7079-p.2
W To the Mayor and Members of the City Council December 12, 1985
L
Y,
Subject: RECOMMENDATION ON AWARD OF CONTRACT FOR AMBULANCE SERVICE
Each evaluator received copies of the proposals and instructions on scoring.
Eleven categories were evaluated and the total possible points was 130.
The committee met on December 10, 1985 to score the proposals. Each
evaluator worked independently and the scores were not revealed until after
each category had been discussed. The Fourth Party consultant was available
to answer questions and provide clarification in certain areas, but did not
participate in the scoring. Since there were five evaluators , the total
number of points possible was 650 (5xl30) . Hartson and Mercy received 638
and Shepard received 558.
SYSTEMS IMPROVEMENTS
1) Minimum of 20 fully equipped vehicles in the system, i .e, roughly
double the current fleet size, and an ongoing policy of maintaining
1 /3 more vehicles than peak load requirements.
2) The current system requires one credential for paramedics - state
certification. The new system will require four additional
credientials - Basic Cardiac Life Support Instructor, Advanced
Cardiac Life Support, Pre-Hospital Trauma Life Support, and National
opl- Registry. Additionally, more advanced procedures will be phased in
as required by the EPAB.
3) The new system will provide 2 to 3 paramedic-trained dispatchers at
all times, compared to the current one E1117-trained dispatcher.
Paramedic dispatching will also reduce the unnecessary use of the
Fire Department First Responder Program.
4) Extensive use of state of the art telephone protocols and pre-arrival
instructions given to the caller.
5) Paid in-service training that will allow field personnel to meet both
state and national requirements.
6) An automated maintenance program. (The new maintenance manager is
formerly an aircraft turbine specialist with aircraft electronics
training and 5 years of experience as Assistant Maintenance Manager
for Hartson and Mercy.)
7) Tom Morgan, a general partner of Hartson and chairman of the American
Ambulance Association Accreditation Committee will relocate to Fort
0orth to manage the new system, heading a highly qualified management
team.
8) Major improvements that include a medical communications system.
Opp",
-ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS
WIFORMAL REPORT TO CITY COUNCIL MEMBERS No. 7079-p.3
To the Mayor and Members of the City Council December 12, 1985
axA Subject: RECOHMENDATION ON AWARD OF CONTRACT FOR AMBULANCE SERVICE
071
9) 100% paramedic service on all non-emergency calls.
10) A subscription program which allows each household to limit
out-of-pocket expenses to $55 per year regardless of frequency of
ambulance service use.
11 ) The new contractor will accept assignment on all Medicare patients
and routinely file insurance claims for all patients.
12) A two minute reduction in life threatening emergency response time
standards.
13) Financial penalties for all runs in - which response time exceeds the
allowed limits.
14) Fully-funded independent medical control with a paid medical
di rector.
15) Improved compensation, benefits and working conditions for the local
work force.
16) No increase in City subs-idy, and the opportunity to reduce the
subsidy by up to $250,000 per year.
17) Community safeguards such as the Accounts Receivable Trust, three-way
lease, City ownership of the medical communications system and
ambulance facility, "lame duck" provisions , and other safeguards not
present in the current system.
18) A City Council appointed ambulance authority to oversee the
administrative aspects of the system.
AMBULANCE AUTHORITY REVIEW
The Interim Ambulance Authority met on December 11 , 1985 to review the
results of the Bid Evaluation Committee. Based on the scores received by the
two firms, the Authority voted to recommend to the City Council awarding the
ambulance contract to the joint venture of Hartson and flercy Ambulance
Services. A report will be made to the City Council during the Pre-Council
meeting on December 12, 1985.
If additional information is required, it will he supplied upon request.
Douglas Harman
City Fianager
-ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS