HomeMy WebLinkAboutContract 58914-A2Second Amendment to Fort Worth City Secretary Contract No. 58914 Page 1 of 2
AMENDMENT NO. 2
TO
CITY OF FORT WORTH CONTRACT 58914
This Second Amendment is entered into by and between the City of Fort Worth
(hereafter "Buyer"), a home rule municipality, with its principal place of business at 200 Texas
Street, Fort Worth, Texas, and World Wide Technology, LLC (“Vendor”), Buyer and Vendor
may be referred to individually as a Party and collectively as the Parties.
WHEREAS, on February 21, 2023 the Parties entered into City Secretary Contract
58914 to provide/ purchase equipment and software supporting the City’s servers, data storage,
virtual desktop environment, and network and telephone systems to support the refreshes for the
equipment that has reached the end of life cycle as well as new projects for City Departments.
(“Agreement/Contract”);
WHEREAS, the Parties wish to amend the Agreement to include the attached statement
of work (Exhibit A) at no additional cost to the city.
NOW, THEREFORE,the Parties, acting herein by and through their duly authorized
representatives, enter into the following agreement:
1.
AMENDMENTS
The Agreement is hereby amended to add the attached statement of work (Exhibit A) at no
additional cost to the city.
2.
ALL OTHER TERMS SHALL REMAIN THE SAME
All other provisions of the Agreement which are not expressly amended herein shall
remain in full force and effect.
3.
ELECTRONIC SIGNATURE
This Amendment may be executed in multiple counterparts, each of which shall be
an original and all of which shall constitute one and the same instrument. A facsimile copy
or computer image, such as a PDF or tiff image, or a signature, shall be treated as and shall
have the same effect as an original.
Second Amendment to Fort Worth City Secretary Contract No. 58914 Page 2 of 2
ACCEPTED AND AGREED:
CITY OF FORT WORTH:
By: ___________________________
Name: Mark McDaniel
Title: Deputy City Manager
Date: ___________________________
APPROVAL RECOMMENDED:
By: ______________________________
Name: Kevin Gunn
Title: Director, IT Solutions Department
ATTEST:
By: ______________________________
Name: Jannette Goodall
Title: City Secretary
CONTRACT COMPLIANCE MANAGER:
By signing I acknowledge that I am the person
responsible for the monitoring and administration
of this contract, including ensuring all
performance and reporting requirements.
By: ______________________________
Name: Bobby Lee
Title: Sr. IT Solutions Manager
APPROVED AS TO FORM AND LEGALITY:
By: ______________________________
Name: Taylor Paris
Title: Assistant City Attorney
CONTRACT AUTHORIZATION:
M&C: 23-0061
Approved: 02/14/2023
1295: 2022-963536
VENDOR:
World Wide Technology, LLC
By:
Name:
Title:
Date: ____________________________
ATTEST:
By:
Name:
Title:
Exhibit A
� World Wide
Technology
Cit of Fort Worth, Texas
y
Network Refresh for Libraries and Municipal Buildings
April 22, 2024
PRESENTED BY
Daren Fisher
Account Manager
World Wide Technology, LLC
469-222-6525
daren.fisher@wwt.com
www.wwt.com
��,/� World Wide City of Fort Worth, Texas
ICTechnology Network Refresh for Libraries and Municipal Buildings � April 2024
Table of Contents
1 Project Scope .........................................................................................................................3
1.1 Project Description .................................................................................................................3
1.2 Deliverables ............................................................................................................................3
1.3 Project Sites ............................................................................................................................4
1.4 Project Management ..............................................................................................................4
1.4.1 Project Initiation .........................................................................................................4
1.4.2 Project Schedule .........................................................................................................4
1.4.3 Status Meeting ...........................................................................................................4
1.4.4 Status Report ..............................................................................................................5
1.5 Design ..................................................................................................................................... 5
1.5.1 Integration and Configuration Documentation ..........................................................5
1.6 Integration Center Project Tasks ............................................................................................5
1.6.1 General Tasks ..............................................................................................................5
1.6.2 Switch/Router Tasks ...................................................................................................5
1.6.3 Shipping Preparation .................................................................................................. 6
1.7 Professional Services Project Tasks ........................................................................................6
1.7.1 Plan ............................................................................................................................. 6
1.7.2 Design ......................................................................................................................... 6
1.7.3 Implement .................................................................................................................. 7
1.7.4 Operate .......................................................................................................................8
1.7.5 Testing ........................................................................................................................9
1.7.6 Cutover Procedures ....................................................................................................9
1.7.7 Documentation ...........................................................................................................9
1.8 Out of Scope .........................................................................................................................10
2 Customer Responsibilities ....................................................................................................10
3 Assumptions ........................................................................................................................12
4 Pricing Summary ..................................................................................................................15
4.1 Project Change Control .........................................................................................................16
Appendix 1: Approval to Proceed with Project ............................................................................17
Appendix 2: Project Completion .................................................................................................18
Appendix3: Bill and Hold ...........................................................................................................19
PROPRIETARYNOTICEThe information contained in this statement of work is the confidential information of World Wide Technology,
LLC. This statement of work and the information contained herein shall not be disclosed outside the company named above, and shall not
be duplicated, used, or disclosed in whole or in part for any purpose other than to evaluate this statement of work.
��,/� World Wide
I� Technology
1 Project Scope
City of Fort Worth, Texas
Network Refresh for Libraries and Municipal Buildings � April 2024
World Wide Technology, LLC (WWT) will provide services for City of Fort Worth, Texas (Fort Worth
or Customer). Each of the parties' responsibilities is defined to provide a clear understanding of the
scope of Network Refresh for Libraries and Municipal Buildings services. This SOW is governed by
the OMNIA Partners Technology Solutions, Products, and Services Contract #R210407 executed
between the Parties on June 1, 2021 ("Agreement"). Any terms capitalized that do not have a
definition herein shall have the meaning set out in the Agreement.
The pricing submitted with this SOW reflects the services and responsibilities described herein.
WWT will strive to meet Fort Worth's schedule requirements; however, actual project dates will be
subject to availability of materials and resources and Fort Worth's attention to its responsibilities.
1.1 Project Description
The City of Fort Worth has asked WWT to perform a refresh of their access layer switches across,
access points, PDUs and UPSs at seventeen (17) library branches. WWT will create like-for-like
configurations to accommodate the migration from the existing Cisco 3650 and 3850 switches to
Cisco 9200L-48P switches, perform on site configuration prior to migrating the branches, and
provide onsite support and installation at each of the seventeen (17) branches to cutover the access
layer switches using existing patch cables and perform a 1:1 swap out of APs, PDU's and UPS's.
Additionally, Fort Worth has asked WWT to provide refresh services of the access layer, distribution
switches, APs, PDUs and UPSs in ten (10) municipal buildings. WWT will create like-for-like
configurations to replace the existing Cisco 3850 switches with Cisco 9300HX-48 and 9300HX-24
switches and to replace the existing Cisco 4500X and 6807 switches with Cisco 9300X-12Y and
9300X-24Y switches. WWT will configure the switches in the North American Integration Center and
ship them to each location prior to the cutover event(s). WWT will provide onsite support for each
cut event as well as installation services for the switches, customer-provided APs, UPS's and PDUs.
As part of the switch installation, WWT will remove and replace up to three thousand (3,000) patch
cables with new Cat6 patch cords.
1.2 Deliverables
Activities related to scheduled tasks will support Deliverables necessary for a successful project.
■ External Kickoff Deck
■ Low-Level Design (LLD)
— To include new configurations only
■ Method of Procedure (MoP)
■ Acceptance Testing Procedures (ATP)
■ As-Built Documentation
Customer has full ownership rights to the Deliverables listed above. Notwithstanding any contrary or
contradictory terms in any other contract, agreement or otherwise, no other intellectual property is
transferred hereunder. For purposes of clarity, WWT retains all rights to its intellectual property
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including, but not limited to, its skill sets, tools, know-how, methodologies, processes, and any
improvements, enhancements, and other modifications thereto.
1.3 Project Sites
The below site(s) are in scope for this service offering. Modifications to sites, scope or level of effort
will be managed through the Change Control process.
North American Integration Center (NAIC)
Refer to Table 1
1.4 Project Management
1.4.1 Project Initiation
WWT follows a project initiation process that begins with planning the project with the key
stakeholders. The process begins with planning a project initiation with Fort Worth during which all
requirements, dependencies, success criteria, as well as challenges and risks to the project will be
identified and planned for.
The project initiation will consist of the following tasks:
■ Define roles and responsibilities of the project core team
■ Articulate project objectives, priorities, technologies being deployed, and key Deliverables
• Identify the work required to achieve the project goals
■ Establish a high-level schedule for the project
■ Develop strategies for mitigating major project risks
■ Plan the project success criteria
■ Understand project dependencies
■ WWT and Fort Worth will jointly define the due dates for Fort Worth owned prerequisites.
Fort Worth understands these dates are required to achieve the project outcome and may
trigger changes to the project scope
1.4.2 Project Schedule
WWT Project Manager will produce a project schedule to support the scoped items within this SOW.
WWT Project Manager will work with the Customer's project sponsor or project manager to assist in
the incorporation of the schedule into a master schedule.
1.4.3 Status Meeting
WWT Project Manager will conduct a Customer facing status meeting at a cadence agreed upon
during the project initiation phase. The meeting agenda will include overview of project health and
status, review and discussion of RAID (risk, action items, issues, and decisions needed), discussion of
timeline and upcoming next steps. The meeting will include a predefined list of stakeholders, and
meeting minutes.
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1.4.4 Status Report
City of Fort Worth, Texas
Network Refresh for Libraries and Municipal Buildings � April 2024
WWT Project Manager will produce a standard Customer facing report that will display the health
and status of the project, risk/issues, and upcoming next steps. WWT Project Manager will use the
standard WWT status report format unless otherwise discussed during the project initiation phase.
This can be populated and stored in Customer repository or sent to a defined distribution list.
1.5 Design
In the design phase, WWT identifies the components necessary to meet the project requirements.
Once the needed information is gathered, diagrams of the solution will be provided and modified as
needed in the LLD process. The LLD will take the high-level information and create applicable
templates for the design components and applications that will be used in the implementation
phase of the project. Once the LLD is complete, the templates created from that process will be used
to implement the solution.
1.5.1 Integration and Configuration Documentation
In the configuration management stage, WWT engineers will utilize the templates generated in the
LLD process to furnish a comprehensive set of configurations that can be applied to the components
of the solution.
1.6 Integration Center Project Tasks
1.6.1 General Tasks
The following tasks will be performed for all Cisco switches included in the BOM for the ten (10)
Municipal buildings:
■ Receive and inventory the equipment
— Equipment will be verified against the purchase order, checked for damages, and staged
for additional services or just-in-time onsite delivery
• Unbox and stage the equipment
• Power-on testing to confirm the equipment is not Dead-on Arrival (DOA)
• Apply WWT-created asset tags to each device based on specific Customer instructions
— Each asset tag will be cross-referenced with the device's serial number and stored in
WWT's Oracle ERP
— This cross-reference information is then available to Fort Worth through WWT's online
portal
• Apply device label(s) per Fort Worth specifications
1.6.2 Switch/Router Tasks
■ The following tasks will be performed on:
— One hundred forty-one (141) C9300X-48HXN-A
— Fifty-nine (59) C9300X-24HX-A
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- Twelve (12) C9300X-12Y-A
- Four(4)C9300X-24Y-A
- One (1) C1000-8P-2G-L
■ Apply a WT-provided, device specific, ready-to-load configuration
- Integrate two hundred (200) GLC-SX-MMD=
- Integrate seven (7) SFP-IOG-LR-S=
- Integrate eighty-one (81) SFP-IOG-LR=
- Integrate thirty-three (33) SFP-IOG-SR-S=
- Integrate twenty-three (23) SFP-IOG-LRM=
- Integrate twenty-three (23) GLC-LH-SMD=
- Integrate one (1) GLC-EX-SMD=
- Integrate sixteen (16) GLC-TE=
- Integrate five (5) GLC-LH-SMD=
• Perform burn-in testing for up to twenty-four (24) hours
■ Validate the currently installed IOS version and upgrade or downgrade the IOS, per
Fort Worth specifications, if the currently installed IOS version is incorrect
■ Capture a Quality Assurance (QA) record to ensure the system is functional and
configured per Fort Worth specifications
1.6.3 Shipping Preparation
Re-box equipment in the OEM-provided packaging
Prepare equipment for shipment
1.7 Professional Services Project Tasks
1.7.1 Plan
■ Gather and document existing configuration of the existing switches in each Branch:
- Current network architecture and design
- Layer 2 configuration and design
- Layer 3 configuration and design
-- Discuss IOS-XE version and standards recommendation
- Determine which IOS/IOS-XE configuration commands will need to be modified in order
to be ported to the new Cisco Catalyst 9000 series IOS-XE
- Document current port mapping per location
■ Fort Worth provided
■ Gather and document wireless configuration requirements
- Verify controller is functioning as expected and capture the current number of access
points per location to be used as verification post deployment
- Plan for 1:1 AP replacement using existing Aruba Central deployment
1.7.2 Design
■ Create LLD Documents detailing the switch configurations for each location
- Configurations for the Municipal buildings will be provided to the NAIC for application to
the device(s)
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Implementation Documentation and Cut preparation for switches and wireless
Create ATP for each location
Create Migration Method of Procedure (MoP) for each location
Create cut templates including change procedures, change script, back out script,
change testing procedures
1.7.3 Implement
The tasks will be based on the table below that identifies locations and associated quantities.
.�
. .
Diamond Hill -Jarvis Branch Library 1300 Ne 35th St 3 5 1 1
East Berry Branch Library 4300 E Berry St 2 5 1 1
East Regional Branch Library 6301 Bridge St 3 12 1 1
Eskills Library (Meadowbrook Library) 2800 Stark St 3 4 1 1
Golden Triangle Library 4264 Golden Triangle 4 8 1 1
4200 South Fwy, Suite
La Gran Biblioteca 1338 2 2 1 1
Northside Branch Library 601 Park St 3 4 1 1
Northwest Branch Library 6228 Crystal Lake Dr 4 7 1 1
Reby Cary Youth Library 385 E. Lancaster Avenue 1 6 1 1
3628 Bernie Anderson
Ridglea Branch Library Ave 3 6 1 1
Rise Library 8201 Calmont Ave 1 2 1 1
Riverside Branch Library 2913 Yucca Ave 2 4 1 1
Seminary South Branch Library (Fort
Worth History Center) 501 E Bolt St 3 4 1 1
3 1 1
Shamblee Branch Library (Ella Mae
Shamblee) 1062 Evans Ave 7
2 1 1
Southwest Regional Branch Library 4001 Library Ln 3 12 1 1
Summerglen Branch Library 4205 Basswood Blvd 3 6 1 1
Wedgewood Branch Library 3816 Kimberly Ln 3 3 1 1
James Ave Service Center TBD 14 20 6 2
Bob Bolen Fire TBD 17 51 4 3
Bob Bolen Police TBD 21 69 7 4
Bob Bolen - Admin Fire TBD 6 13 1 1
Bob Bolen - Admin Police TBD 9 28 1 1
WRMC - Dist. 01 TBD 23 3 0 0
JEOC-Dist. TBD 20 6 0 0
PSB TBD 18 25 6 5
Ft. Worth Convention Center TBD 16 5 0 0
SSSC-Columbus Trail TBD 11 11 1 3
Total: 203 328 44 37
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Table 1- Locations and Quantities
City of Fort Worth, Texas
Network Refresh for Libraries and Municipal Buildings � April 2024
■ Pre-Implementation Configuration
— Switches
■ Libraries
— WWT will configure the switches prior to installation at each location in a Fort
Worth provided staging area
■ Municipal Buildings
— The switches will be configured in WWT's Integration Center prior to shipping
them
— Wireless
■ Verify wireless controller is online and functioning as expected
— Notate the number of access points registered to the controller prior to the
access point replacement
— WWT will arrive on site prior to the cutover time scheduled and conduct the precut
assessment consisting of the following:
■ Locate the new gear on site
■ Locate the area to house the new switchgear
■ Document and verify the existing location of the gear being replaced
■ Document port placement of each equipment cable and uplink
■ Migration
— Switches
■ Verify ability to power down legacy switch
■ Remove legacy switchgear from the Telco rack or cabinet
■ Install the new switchgear in the rack position vacated by the legacy switch
■ Re-install all equipment and uplink cabling in identical port assignments
— All patch cords, fiberjumpers, and cross connects will be reused in the Library
locations
— All patch cords will be replaced in the municipal Building locations
(a) Up to three thousand (3,000) patch cables
■ Verify connectivity with onsite network engineering resource
■ After connectivity has been verified, WWT shall perform the following completion
tasks prior to leaving site
— Package legacy switch in vacated box from the new switch
— Perform housekeeping and leave legacy switch with the Fort Worth POC
— Access Points
■ Remove existing APs
■ Install new APs using the same locations
■ Document location of each AP
■ Verify that each AP successfully registers in the Aruba Wireless Controller (WLC) and
is online
— Fort Worth responsible for testing wireless connectivity
— PDUs and UPSs
■ Remove existing UPSs and PDUs on a"one for one" basis
■ Install new UPS and PDU on a"one for one" basis
■ Install new UPS and PDU on a"one for one" basis
1.7.4 Operate
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• Day 1 post change support for up to two (2) hours per Library location
■ Day 1 post change support for up to four (4) hours per Municipal Building location
■ Create As-Built documentation for the switches network
1.7.5 Testing
Utilizing the data obtained in the project initiation meeting, WWT will develop an ATP
documentation package. The ATP package will include a document detailing test resource
requirements, procedures, and expected results. The test plan document package will be reviewed
by Fort Worth to confirm both parties agree to the test plan criteria and methodologies. After
reaching agreement, major changes to the ATP package as a result of a feature, application, or
design change will go through a change control process to ensure no changes are implemented
without having an agreed upon ATP.
1.7.6 Cutover Procedures
WWT will formally turn the site over to Fort Worth for daily operational support after the successful
testing of the solution. As-Built documentation will be provided for each installation as it is turned
over, including e.g., design documents, configuration files, and diagrams. The actual As-Built
deliverables and format will be determined during the planning phase.
The libraries will be migrated two (2) at a time within a four (4) hour window, a total of nine (9)
cutovers. The cutover window will occur prior to the opening of the library with the operational
support happening once the library opens.. The Municipal buildings will be migrated over fifteen
(15) windows, each lasting a maximum of ten (10) hours in length. In total, there will be twenty-four
(24) cutover events.
James Ave Service Center 2
Bob Bolen Fire 1
Bob Bolen Police 1
Bob Bolen—Admin fire 1
Bob Bolen—Admin Police 1
WRMC — Dist. 01 4
J EOC-Dist. 1
PSB 1
Ft. Worth Convention Center 2
SSSC-Columbus Trail 1
Table 2- Lotation and Number of Cutovers
1.7.7 Documentation
WWT employs a formal documentation development process, which utilizes a document change
management tool to protect and control content production and editing. All documentation will be
considered confidential and available for official use only, and with contributing staff unable to
share data outside the project's Information Technology (IT) domain.
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1.8 Out of Scope
The following items have been determined to be out of scope relative to this SOW and are identified
in order to avoid any confusion.
■ In the normal course of business, WWT does not require receipt of any personally
identifiable information, protected health information, or other structured personal or
sensitive information as defined by applicable data protection laws ("Protected Data") in its
performance of the Services hereunder. Access to or receipt of any Protected Data is
expressly out of scope for WWT Services under this SOW. In order to perform the Services
set forth in an applicable SOW (or this SOW), however, out herein, WWT may access
Customer Confidential Information. All such access shall be within the Customer's network
and pursuant to the Customer's security processes and protocols
■ Any work not specifically listed as a task in this document is considered out of scope
■ No formal training will be provided
■ Any Lift Rental
• Any replacement, augmentation, or remediation of Horizontal Cabling
• Any replacement, augmentation, or remediation of copper and/or fiber equipment cabling
at the Library locations and fiber only at the Municipal locations
— WWT shall have a small stock of OS2 LC-LC equipment cables
• Any running of new conduit
• Any wireless remediation
■ Any wireless survey(s)
■ Any wireless design
■ Any network redesign
■ Any device wiping
■ Any patch cabling labeling
■ Any ClearPass configuration
■ Any wireless controller configuration
2 Customer Responsibilities
All services performed by WWT will be based on the following assumptions and Customer
responsibilities:
Fort Worth will designate a single point of contact to whom all WWT communications may
be addressed and who has the authority to act on all aspects of the services throughout the
duration of the project; such contact shall be available during normal hours of business
(Monday through Friday, 8:00 a.m. to 5:00 p.m. local time, excluding holidays)
Fort Worth will have suitable technical staff as mutually agreed upon by both parties
available for the duration of the engagement as defined by the project schedule. The Fort
Worth staff will need to participate in and support the various tasks of the project as
required as defined by the project schedule or other tasks not directly stated, but have a
direct impact on completion of this project
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■ Fort Worth is responsible for the identification and interpretation of, and ensuring
compliance with, all laws, statutes, rules, regulations and standards applicable to its or its
affiliates' business or operations
■ Fort Worth will provide reasonable access to all Fort Worth sites and facilities, including
where applicable, computer equipment, telecom equipment, facilities, workspace and
telephone for WWT's use during the project
— Fort Worth will on-board WWT employees based on identified need, including remote
access, as mutually agreed by both parties during the course of the project
■ Fort Worth and WWT will jointly define standard configuration templates by the mutually
agreed upon date defined during the project initiation and documented in the project plan
of record
■ Fort Worth and WWT will jointly define the required physical and logical site information by
the mutually agreed upon date defined during the project initiation and documented in the
project plan of record
■ Each Task and Deliverable set out herein shall be deemed accepted unless Fort Worth
provides written notice of non-conformance or rejection within five (5) business days of
delivery or notice of completion. If possible, WWT will continue work pending acceptance
■ Fort Worth will supply access information and credentials to the engineer(s) for any Fort
Worth tools and all existing equipment that needs to be configured or may need to be
modified within five (5) business days of WWT's written request for access
■ Fort Worth will confirm site readiness including circuits, cabling, power, cooling, and rack
space in accordance with the agreed upon project schedule
■ Fort Worth will specify physical and logical network topology for existing network
infrastructure and identify connectivity requirements for other network-attached devices
■ Fort Worth will install and verify the operation of all equipment not provided by WWT; this
equipment will be installed, tested, and operational in accordance with the agreed upon
project schedule
■ Fort Worth will provide all cabling (i.e. infrastructure, patch, and workstation) required to
complete the installation that is not included with the project equipment or listed on WWT
quote; cabling will be delivered and/or installed
■ Fort Worth will ensure that all circuits have been labeled in a manner that clearly identifies
each component
■ Fort Worth will provide loading dock access for receiving equipment, verifying that all
equipment, supplies and materials have been received and are on-site and available before
the installation start date
■ Fort Worth will coordinate access to a secure area for staging and configuration (unless
staged at WWT facility)
■ Fort Worth will ensure adequate power to terminate the equipment
■ Fort Worth will arrange for network access to terminate the equipment
■ Fort Worth will provide disposal services to remove boxes and packing materials
■ Fort Worth is responsible for all server and network security definitions and it is assumed
that the WWT technical resources will have appropriate configuration requirements prior to
the design and implementation commencing
■ Fort Worth will provide all security lockdowns required for any deployed systems prior to
scheduling resources to arrive on-site. Fort Worth will provide timely technical assistance in
the event a lockdown prevents a deployed solution from functioning properly. In the event
that a solution cannot be found without impacting the schedule, Fort Worth and WWT will
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document the solution and determine to extend the timeline or back-out the lockdown until
the solution works. Lockdowns will not be required or implemented for virtual appliances
■ Fort Worth will provide Virtual Private Network (VPN) or other remote access and
appropriate credentials in order to complete this project
■ Fort Worth will assume responsibility for equipment when it reaches the Fort Worth site
■ Fort Worth will work with WWT Project Manager to implement any changes requested to
the scope of work defined in this SOW
■ Fort Worth will provide site-specific details needed by WWT to fulfill all services requested
under this SOW, including local Fort Worth contact information, shipping addresses and any
special shipment instructions
■ Fort Worth will sign and return the WWT Bill and Hold form when applicable
■ Fort Worth will provide lift if required or be responsible for the installation of APs that are
unreachable by ladder
■ Fort Worth will be responsible for any structured cabling/new cable runs that are required
■ Fort Worth will be responsible for any wireless remediation (if required)
■ Fort Worth to provide current access point location maps
■ Fort Worth is responsible for any patch cables found to be unusable during the access point
installation
■ Fort Worth will be responsible for populating the MAC addresses and site tags in the Aruba
controller prior to cutover
Note: Success of the project is dependent on the responsibilities above. Fort Worth shall complete
all required tasks in this section without delay to allow continuous work effort by WWT personnel. If
responsibilities indicated above are not completed prior to the deployment date, the project
timelines may need to be rescheduled based on WWT engineering availability.
3 Assumptions
In preparing this SOW, WWT made certain assumptions for items not expressly documented during
discussions with Fort Worth. Changes to these assumptions may affect scope and cost.
■ WWT will not be responsible for any project delays or costs caused by failure to deliver or by
delayed provision of information, systems, or feedback from Fort Worth orthird party
vendors
■ Tasks will be completed during normal business hours between 8:00 a.m. and 5:00 p.m.
project site local time, Monday through Friday, excluding WWT-observed holidays, unless
otherwise negotiated and noted in this SOW
■ WWT will assign all staff resources as to best-fit total requirements and no individual
employee is being specifically promised or quoted for this project
■ WWT shall rely upon any standard operating procedures or practices of Fort Worth and any
direction, or regulatory or other guidance provided by Fort Worth as agreed to during the
project initiation
■ Any configuration or modification made by WWT to any third party software or materials
provided by Fort Worth or work incorporating such items will be subject to the ownership
and other rights agreed to by Fort Worth with the applicable third party. Fort Worth
understands any such configuration or modification may negate the third party warranty
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and/or support, and WWT will hold no liability for any configuration or modification
performed at Fort Worth's direction
■ WWT is not providing any warranty regarding, and is not liable for, any third party or Fort
Worth software, documentation, equipment, tools or other products or materials, even if
recommended by WWT
■ Time estimates for the implementation of the solution do not include time required for
Customer change control processes. Any change control process delays that impact the time
and level of effort to deliver the solution will incur a change order for the time difference
■ WWT may deliver the Services through a combination of employees, contractors, and
subcontractors working under WWT's direction, at WWT's discretion
■ The services may include advice and recommendations, but all decisions in connection with
the implementation of such advice and recommendations will be the responsibility of, and
made by, Fort Worth
■ All business days worked as part of this project will be consecutive unless agreed to in
advance by both Fort Worth and WWT
• Notwithstanding any conflicting or contrary terms in the Agreement, including any
applicable order of precedence, Fort Worth understands that WWT personnel located
globally may perform the Services herein and, by its authorized signature, Fort Worth
expressly acknowledges and approves
■ Upon completion of installation and configuration of the solution, WWT will present Fort
Worth with an ATP. Both parties will complete the ATP with identified representatives
signing off on each portion of testing, validating the successful certification of each task
documented in the ATP document
• Fort Worth is capable of receiving equipment and transporting it to the install location. This
could involve multiple racks
■ Onsite work will occur at twenty-seven (27) physical locations unless otherwise specified
• The pricing and effort represented in this SOW is based upon twenty-four (24) change
window(s), up to twenty (20) devices per change and up to ten (10) hour(s) per change
window as confirmed during the project initiation. Any changes to this will be managed
through the Change Control process, which includes any change windows that extend
beyond the ten (10) hour maximum
■ If at any time, the United States Government or its duly appointed representatives issues a
safety, terrorism, tariff, or other legally binding statement(s) that impacts WWT's ability to
transact business in the affected country, WWT reserves the right to defer or exclude scope
obligations for the countries impacted. WWT will reduce the cost commensurate with the
reduced scope
• If WWT Personnel are required to be onsite during this engagement, the parties are
proceeding under the assumption that there are no onsite safety hazards. Fort Worth is not
required to complete a WWT Customer Safety Assessment Questionnaire ("Safety
Questionnaire"). Upon arrival at each site, WWT Personnel will perform a brief visual
inspection for onsite safety hazards. If WWT Personnel identify any onsite safety hazard(s),
then Fort Worth will complete a Safety questionnaire, available at https://wwt.com/csq, for
each site or for each group of sites with reasonably similar risks. A Change Order will
address the onsite hazards, personnel safety measures, and any additional requirements
■ There will be up to ten (10) individual shipment(s), with Weekly meetings for the twenty-
two (22) week project duration
Internal Request # R-00793103 v5.1
Page � 13
��,/� World Wide City of Fort Worth, Texas
IC Technology Network Refresh for Libraries and Municipal Buildings � April 2024
■ WWT will bear no responsibility for any changes made after releasing the system to Fort
Worth. If any errors occur from Fort Worth changes, a Change Order must be written for
associated labor and expenses to correct the problems
■ The pricing provided in this SOW is based on the Bill of Materials (BOM) provided. Changes
in the BOM may require a re-quote of these services through a Change Order
■ WWT will provide order tracking visibility and shipping reports to Fort Worth
■ WWT is not responsible for delays from Fort Worth personnel during the Customer
validation step(s)
■ Product remaining in a WWT facility for more than thirty (30) days will be invoiced and
subject to additional product storage fees
■ Product required for this project will be shipped to WWT's warehousing facility by the
manufacturer
■ Access Points will be replaced in a"one for one" manner with no wireless survey being
performed
■ Configurations of wired and wireless network will be migrated in a"like-for-like" fashion
• Fort Worth will provide an existing Aruba controller environment updated to the Fort Worth
required version of software
• Current wireless RF design will be utilized for this engagement
• WWT assumes all access points to be installed on a"T" Grid at the ACT and accessible by a
traditional "A" frame ladder (under 12' AFF)
■ WWT assumes all cabling to the access points has been tested and is ready for use
■ Any requirements for new patch cords, fiber jumpers, and cross connects will be provided
by Fort Worth
■ WWT will have escorts or full access to any required rooms to perform the services. Any
delay due to Fort Worth will be managed through the Change Order Process (i.e. unable to
access room due to locked door)
Internal Request # R-00793103 v5.1
Page � 14
��,/� World Wide
I� Technology
4 Pricing Summary
City of Fort Worth, Texas
Network Refresh for Libraries and Municipal Buildings � April 2024
This is a Firm Fixed price project as described above. Costs for hardware and software are not
included in WWT's fees.
Work will be performed at Fort Worth facilities in the location(s) listed in the Project Sites section
and/or remotely. The duration of this project is estimated at twenty-two (22) weeks. The project
schedule will support the overall duration of the project and will include events from the project
initiation through confirmation of project closure.
The firm fixed labor budget for this work is as follows:
Pricing Summary
Integration Center Services
Network Refresh Services for Libraries and Munici
Technology Center Services
Note:
I Buildings
Total Services
$29,495.96
$741,197.00
$770,692.96 I
■ An invoice will be generated as equipment is shipped from the WWT distribution center to
Customer location
■ Inbound and outbound shipping will be invoiced as incurred based on the shipping method
chosen
■ Pricing shown in U.S. dollars. Pricing is valid for ninety (90) days from the date of the SOW
■ Taxes are not included in the above pricing
Professional Services
Note:
■ Pricing shown in U.S. dollars. Pricing is valid for ninety (90) days from the date of the SOW
■ Taxes are not included in the above pricing
■ Invoices will be generated based on the Milestone table below
• Payment Terms are net-30 days from WWT invoice date
Internal Request # R-00793103 v5.1
Page � 15
�\,/� World Wide City of Fort Worth, Texas
IC Technology Network Refresh for Libraries and Municipal Buildings � April 2024
4.1 Project Change Control
■ If either party requests a change to this SOW or in the performance of Services for any
reason including:
— A change to the agreed upon project timeline, schedule, or duration, or
— An absence of or delay in approvals or access to facilities, equipment, or materials
necessary to perform the Services, or
— Change in the performance of work onsite or remotely, or
— Identification of onsite hazards and related safety and risk mitigation measures, or
— Non-compliance or delayed compliance with a condition, responsibility, or assumption
set out herein, or
— A deficiency in fulfillment or delayed fulfillment in Product delivery, or
— Any other circumstances outside of WWT's control
Then the requesting party will promptly notify the other party, and WWT will prepare and submit to
Fort Worth a proposed Change Order (CO). The CO will describe the proposed change(s) and the
impact on schedule and cost. Fort Worth will promptly review and either approve or reject a
proposed CO in writing within five (5) business days. WWT reserves the right to stop performing the
Services pending the resolution of a proposed CO without liability for subsequent delays. A
proposed change is not binding on either party until a CO is signed by both WWT and Fort Worth
and accompanied by a Purchase Order (if applicable).
• If a proposed change results from a cancellation, delay, or change to an agreed upon project
schedule and less than fourteen (14) days' notice has been provided, the CO will include up
to two (2) weeks' charges for the scheduled personnel and non-refundable travel expenses
(if any)
■ If the project is delayed for more than fourteen (14) calendar days, then the project will be
rescheduled. WWT will staff the rescheduled project with qualified personnel available at
that time
■ If the project is delayed for thirty (30) calendar days or more for reasons outside of WWT's
direct control, WWT may invoice Fort Worth for work performed, and Fort Worth shall pay
such invoice per the paymentterms
Internal Request it R-00793103 v5.1
Page � 16
�\,/� World Wide City of Fort Worth, Texas
IC Technology Network Refresh for Libraries and Municipal Buildings � April 2024
Appendix 1: Approval to Proceed with Project
The undersigned parties each understand and agree that this SOW accurately sets forth the services
that WWT will provide Fort Worth.
Following receipt of signed SOW and Fort Worth's Purchase Order*, a WWT Project Manager will be
in contact to discuss next steps. WWT requires a minimum of four (4) weeks' notice to begin project
implementation from date of receipt of signed SOW and Fort Worth's Purchase Order*. WWT price
quote is valid for ninety (90) days from date of this SOW.
�,, ,�� c��� ��---� Mark McDaniel, Deputy City Manager
(Signature) (Print Name)
City of Fort Worth, Texas
(Signature) (Print Name)
World Wide Technology, LLC
May 29, 2024
Date
Date
Please return all pages of this signed SOW and Purchase Order* to your W1NT Account Manager.
Customer Contact Name
Customer Contact Title
Customer Phone Number
Customer Email Address
Project Site Address
*If this form is not accompanied by a Purchase Order, please complete the information below:
Customer Bill to Address
Customer A/P Representative Name
Customer A/P Representative Email
Reference #(for invoicing) if not Purchase
Order
Unless the parties have an executed Master Agreement governing the performance of services
hereunder, the terms and conditions contained in the following link shall apply to this SOW.
https://www.wwt.com/standa loneterms-us
Internal Request # R-00793103 v5.1
Page � 17
�\,/� World Wide City of Fort Worth, Texas
IC Technology Network Refresh for Libraries and Municipal Buildings � April 2024
Appendix 2: Project Completion
The project contracted to WWT has been successfully completed. Fort Worth has inspected the
work of WWT and has determined that all assigned tasks, tests, and deliverables have been
completed in a professional and quality manner.
Please sign this document at the completion of the project if properly completed in accordance with
the SOW, thereby releasing WWT from any responsibility (outside any other existing contract
coverage or warranties) of the project.
`� ������ ��---� Mark McDaniel, Deputy City Manager
(Signature) (Print Name)
City of Fort Worth, Texas
(Signature) (Print Name)
World Wide Technology, LLC
Please return this form to your WWT Project Manager
M ay 29, 2024
Date
Date
Internal Request # R-00793103 v5.1
Page � 18
��,/� World Wide
I� Technology
Appendix 3: Bill and Hold
City of Fort Worth, Texas
Network Refresh for Libraries and Municipal Buildings � April 2024
As a convenience to Fort Worth, World Wide Technology, LLC (WWT) agrees to hold certain
equipment in its warehouse on behalf of Fort Worth. After WWT receives the equipment as
consigned material, Fort Worth will be invoiced and title to the equipment passes to Fort Worth.
WWT will invoice Fort Worth immediately upon agreement for all equipment in WWT's warehouse,
taxed at the tax rate unless the appropriate exemption certificate is provided. Fort Worth
agrees to pay WWT within thirty (30) days of the invoice date. WWT agrees to segregate and
identify the equipment as owned by Fort Worth and provide periodic reporting of the equipment
owned by Fort Worth and held at WWT's facilities until as requested.
WWT shall have risk of loss responsibility for Fort Worth product while it is in WWT's care, custody,
and control. WWT will provide All Risk Property Insurance including fire and extended coverage,
written on a replacement costs basis. Difference in Condition (DIC) coverage, including quake, flood,
and hurricane will be provided by Fort Worth. Fort Worth shall provide WWT with a
(monthly/quarterly) statement of values for insurance purposes. WWT will have the responsibility of
insuring only the values as declared by Fort Worth.
If WWT is to cover the product and/or equipment value in transit, then WWT will arrange shipment
of Customer equipment and maintain risk of loss of such equipment until it is received and signed
for at Customer delivery point. Customer shall be responsible to note any damages on the bill of
lading with the transportation carrier and inform WWT of such damages within forty-eight (48)
hours of receipt
Internal Request # R-00793103 v5.1
Page � 19
M&C Review
CITY COUNCIL AGENDA
Create New From This M&C
DATE:
CODE
2/14/2023 REFERENCE **M&C 23-
NO.: 0061
P TYPE: CONSENT
LOG NAME:
PUBLIC
HEARING:
Page 1 of 3
Official site of the City of Fort Worth, Texas
�ORT�'4'ORTII
-��
041NFRASTRUCTURE
MULTI-COOP
�
SUBJECT: (ALL) Authorize Non-Exclusive Purchase Agreements for Information Technology
Infrastructure, with Netsync Network Solutions, Inc., Presidio Networked Solutions Group,
LLC, ePlus Technology, Inc., and World Wide Technology LLC using Multiple State of
Texas Department of Information Resources, OMNIA Partners and The Interlocal
Purchasing System Cooperative Contracts With a Combined Annual Amount Up to
$11,200,000.00, and Four One-Year Renewal Options with State of Texas Department of
Information Resources and OMNIA Partners in the Amount of $10,000,000.00 for the First
Renewal and $6,200,000.00 for the Remainder Renewals for the Information Technology
Solutions Department
RECOMMENDATION:
It is recommended that City Council to authorize non-exclusive purchase agreements for Information
Technology Infrastructure with Netsync Network Solutions, Inc., Presidio Networked Solutions Group,
LLC, ePlus Technology, Inc. and World Wide Technology LLC using Multiple State of Texas
Department of Information Resources, OMNIA Partners and The Interlocal Purchasing System
Cooperative Contract with a combined annual amount up to $11,200,000.00, and four one-year
renewal options with Texas Department of Information Resources and OMNIA Partners in the amount
of $10,000,000.00 for the first renewal and $6,200,000.00 for the remainder renewals for the
Information Technology Solutions Department.
DISCUSSION:
The Information Technology Solutions Department (ITS) will use these agreements to purchase
equipment and services from Netsync Network Solutions, Inc., Presidio Networked Solutions Group,
LLC, ePlus Technology, Inc and World Wide Technology LLC. to support the City's information
technology infrastructure. This infrastructure includes equipment and software supporting the City's
servers, data storage, virtual desktop environment, and network and telephone systems. These
agreements will be used to support the refreshes for the equipment that has reached the end of life
cycle as well as new projects for City departments using the following cooperative contracts:
Vendor Co-op Expiration RFO Responses
Date Published Due
Presidio, DIR-TSO-
Netsync and 4167
WWT
Presidio, DIR-TSO-
Netsync and 3763
WWT
Presidio, DIR-TSO-
Netsync and 4299
7/3/2023 12/20/2017 2/5/2018
I /10/2024 9/12/2016 10/13/2016
2/17/2023 3/20/2018 5/4/2018
0/2/2024 1 /12/2018 2/26/2018
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M&C Review
Vendor Co-op Expiration RFO Responses
Date Published Due
WWT and DIR-TSO-
ePlus 4160
Presidio and DIR-TSO- 2�21/2025 2/26/2018 4/9/2018
ePlus 4288
W� DIR-CPO- 1/23/2025 3/15/2019 4/25/2019
4444
Netsync and TIPS 5/31/2023 1/9/2020 2/21/2020
ePlus 200105
W� OMN IA 5/31 /2026 12/1 /2020 1/19/2021
R210407
Page 2 of 3
On September 28, 2021, City Council approved Mayor & Council communication (M&C) 21-
0753 authorizing similar agreements for information technology infrastructure purchases. Due to
several larger projects, Infrastructure refresh, Future City Hall, planned American Rescue Plan
Act spend, and ongoing City growth, additional spending authority is being requested. To avoid any
confusion, approval of this M&C will eliminate prior spending authority and contracts authorized under
Mayor and Council Communication P-12248, 19-0123, 19-0270, 20-0650 and 21-0753.
Approval of this M&C will allow a total of $11,200,000.00 in expenditures for the initial year,
$10,000,000.00 for the first renewal and $6,200,000.00 for the remainder renewals for projects such
as safety and security, new building projects, building upgrades, building renovations and building
expansion projects. These agreements and spending authority will be made available to Radio
Services, Desktop, Hardware and Security divisions to purchase hardware and software for City
departments as requested.
On May 24, 2022 Mayor and Council Communication (M&C) 22-0366 and 22-0367 were approved to
allocate American Rescue Plan Act (ARPA) Subtitle M(Coronavirus State and Local Fiscal Recovery
Funds) to the Information Technology Solutions (ITS) Department providing up to $3,675,000.00 and
$3,595,000.00 in support of infrastructure, data protection initiatives, information security and cyber
security. The Information Technology Solutions Department (ITS) will use these agreements to
purchase equipment and services to support the City's information technology infrastructure based on
initiatives identified in (M&C) 22-0366 and 22-0367.
ITS Department will ensure that each vendor is given equal opportunity to earn a minimum of 10\% of
the business. No specific contract amount is guaranteed.
PRICE ANALYSIS - The Texas Department of Information Resources Contracts (DIR), OMNIA
Partners (OMNIA) and The Interlocal Purchasing System Cooperative Contracts offer discounted
pricing. Staff has reviewed the pricing and determined it to be fair and reasonable.
COOPERATIVE PURCHASE - State law provides that a local government purchasing an item under
a cooperative purchasing agreement satisfies any state law requiring that the local government seek
competitive bids for the purchase of items. DIR, OMNIA and TIPS Contracts are competitively bid to
increase and simplify the purchasing power of government entities.
M/WBE - An MBE/SBE goal is not assigned when purchasing from an approved purchasing
cooperative or public entity.
ADMINISTRATIVE CHANGE ORDER: An administrative change order or increase may be made by
the City Manager up to the amount allowed by relevant law and the Fort Worth City Code and does
not require specific City Council approval as long as sufficient funds have been appropriated.
SUCCESSOR LANGUAGE: The City will initially use these contracts to make purchases authorized
by this M&C. The Cooperative Contracts are set to expire on various dates. If the contracts are
extended, this M&C authorizes the City to purchase similar equipment and supplies under the
extended contract. If the contracts are not extended, but DIR, OMNIA and/or TIPS executes new
cooperative contracts with substantially similar terms, this M&C authorizes the City to purchase the
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M&C Review
Page 3 of 3
same equipment and supplies under the new contracts. If this occurs, in no event will the City
continue to purchase goods and services under the new agreements past 2027 without seeking
Council approval.
AGREEMENT TERM: Upon City Council's approval, these agreements will be executed and continue
for a term of 12 months in accordance with approval date of this request. The agreements will renew
on an annual basis thereafter. The renewals do not require specific City Council approval as long as
sufficient funds have been appropriated.
RENEWAL TERMS - The Texas Department of Information Resources Contracts (DIR) Agreement
may be renewed annually for four (4) one-year terms for the same annual amount. The Interlocal
Purchasing System Cooperative Contracts may be renewed for one-year for the same annual amount.
The OMNIA Partners may be renewed for three (3) one-year terms the the same annual amount. The
renewals do not require specific City Council approval as long as sufficient funds have been
appropriated.
FISCAL INFORMATION/CERTIFICATION:
The Director of Finance certifies that funds are available in the current capital and operating budgets,
as previously appropriated, in the ITS Capital Projects Funds for the Technology Infrastructure-IT and
the General Fund to support the approval of the above recommendation and exection of the purchase
agreements. Prior to any expenditure being incurred, the Information Technology Services
Department has the responsibility to validate the availability of funds.
TO
Fund Department Account Project Program Activity Budget Reference # Amount
ID ID Year (Chartfield 2)
FROM
Fund Department Account Project Program Activity Budget Reference # Amount
� ID � ID � Year (Chartfield 2)
Submitted for Citv Manaqer's Office bv:
Oriqinatinq Department Head:
Additional Information Contact:
Valerie Washington (6192)
Kevin Gunn (2015)
Kevin Gunn (2015)
ATTACHMENTS
041NFRASTRUCTURE MULTI-COOP funds availabilitv.pdf (CFW Internal)
FID Template Multi Coop Dec2022.x1sx (CFW Internal)
Form 1295 Certificate 100986599 - NETSYNC.pdf (CFW Internal)
Form 1295 Certificate 100987319 CoFW DIR-TSO-4167 Presidio.pdf (CFW Internal)
Form 1295 Certificate 100987322 CoFW DIR-TSO-3763 Presidio.pdf (CFW Internal)
Form 1295 Certificate 100987323 CoFW DIR-TSO-4299 Presidio.pdf (CFW Internal)
Form 1295 Certificate 100987325 CoFw DIR-TSO-4288-Presidio.pdf (CFW Internal)
Form 1295 Certificate Citv of Ft Worth 2022-96353WWT.pdf (CFW Internal)
Form 1295 Certificate of Interested Eplus.pdf (CFW Internal)
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