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HomeMy WebLinkAboutContract 61075-A2Second Amendment to Fort Worth City Secretary Contract No. 61075 Page 1 of 3 SECOND AMENDMENT TO FORT WORTH CITY SECRETARY CONTRACT NO. 61075 This Second Amendment to Fort Worth City Secretary Contract No. 61075 (“Second Amendment”) is made between the City of Fort Worth (“Fort Worth”), a municipal corporation and GTS Technology Solutions, Inc. (“Vendor”). WHEREAS, Fort Worth and Vendor entered into an Agreement identified as Fort Worth City Secretary Contract No. 61075 beginning March 13, 2024 (the “Agreement”); and WHEREAS, on or about March 27, 2024, the Agreement was amended to include Exhibit A, Statement of Work. WHEREAS, it is the collective desire of both Fort Worth and Vendor to amend the Agreement to include Exhibit A-1 an updated Statement of Work. NOW THEREFORE, known by all these present, Fort Worth and Vendor, acting herein by the through their duly authorized representatives, agree to the following terms, which amend the Agreement as follows: 1. The Agreement is hereby amended by replacing Exhibit A Statement of Work in its entirety, with Exhibit A-1, attached to this Second Amendment, as Exhibit A-1 of the Agreement. 2. All other terms, provisions, conditions, covenants and recitals of the Agreement not expressly amended herein shall remain in full force and effect. [Signature Page Follows] Second Amendment to Fort Worth City Secretary Contract No. 61075 Page 2 of 3 Executed effective as of the date signed by the Assistant City Manager below. FORT WORTH: City of Fort Worth By: ___________________________ Name: Mark Mc Daniel Title: Deputy City Manager Date: ___________________________ Approval Recommended: By: ______________________________ Name: Kevin Gunn Title: Director, IT Solutions Department Attest: By: ______________________________ Name: Jannette S. Goodall Title: City Secretary Contract Compliance Manager: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. By: ______________________________ Name: Jeff Park Title: Sr. IT Solutions Manager Approved as to Form and Legality: By: ______________________________ Name: Taylor C. Paris Title: Assistant City Attorney Contract Authorization: M&C: N/A VENDOR: GTS Technology Solutions, Inc. By: Name: _____________ Title: _____________ Date: ____________________________ Juli Primeaux Executive Vice President 07/15/2024 Image, Asset Tag, Mount and Dock Swap Services Statement of Work By and Between GTS Technology Solutions 9211 Waterford Centre Blvd. Ste. 275 Austin, TX 78758 And City of Fort Worth Submission Date: 06/18/2024 CONTENTS Executive summary........................................................................................................................................................ 4 Purpose...................................................................................................................................................................... 4 Scope ......................................................................................................................................................................... 4 In Scope ..................................................................................................................................................................... 4 Off-Site................................................................................................................................................................... 4 On-Site................................................................................................................................................................... 5 Out of scope .............................................................................................................................................................. 5 Roles and responsibilities.............................................................................................................................................. 6 GTS will perform the following.................................................................................................................................. 6 Customer will perform the following......................................................................................................................... 6 Approach ................................................................................................................................................................... 6 Deliverables ............................................................................................................................................................... 7 Assumptions .............................................................................................................................................................. 7 Reports and meetings ................................................................................................................................................ 8 Period of performance .............................................................................................................................................. 8 Pricing ............................................................................................................................................................................ 8 Billing ......................................................................................................................................................................... 8 Payment address ....................................................................................................................................................... 9 Project acceptance ........................................................................................................................................................ 9 Change management ................................................................................................................................................. 9 Acceptance ................................................................................................................................................................ 9 Project completion criteria ...................................................................................................................................... 10 Payment terms ........................................................................................................................................................ 10 Warranty ...................................................................................................................................................................... 10 Warranty Coverage .................................................................................................................................................. 10 Installation Items Covered Under Warranty ............................................................................................................ 10 Installation Items Not Covered Under Warranty ..................................................................................................... 11 Warranty Scheduling ............................................................................................................................................... 11 Warranty Requests .................................................................................................................................................. 11 Warranty Reports .................................................................................................................................................... 11 Terms and Conditions .................................................................................................................................................. 13 Authorization and Acceptance .................................................................................................................................... 13 Appendix a – change request form.............................................................................................................................. 14 EXECUTIVE SUMMARY PURPOSE GTS has been requested to provide a mixture of imaging, asset tagging, and installations of mounts and docking stations for the City of Fort Worth. SCOPE This section articulates the activities and services that will be considered in scope for the GTS team during this project. IN SCOPE The following items are in scope during this Contract: OFF-SITE WAREHOUSING AND REDELIVERY OF NEW EQUIPMENT Service Scope Provide warehouse local facility for receiving and storing systems in same State as Customer. Pricing will be based on a 30-day billing cycle on a per system basis. Confirm delivery locations, contacts, and schedule with customer Project Coordinator Sign out of equipment to be delivered. Deliver equipment to correct location. Secure acceptance documentation. Accept/cover risk of loss for systems while in Service Provider’s possession. Installation services will be performed in conjunction with delivery services. Service Specific Assumptions Additional charges apply per unit for any portion of 30 days and for each 30 days. Logistics reporting will be on a piece count basis. Boxes will be clearly labeled with appropriate customer delivery address. Order consolidation is part of this service. ASSET TAGGING Service Scope Apply GTS provided asset tags in Provider warehouse. Service Specific Assumptions Asset tags will be non-serialized. Asset tags will be applied to new devices. Asset tagging occurs in conjunction with warehouse service. Price does include the procurement of the asset tag. IMAGING IN PROVIDER WAREHOUSE Service Scope Image Customer-provided image via Provider Network Conduct basic functionality test to ensure image load success. If the application software does not load to completion (or does not function properly in the Customer’s environment), the Customer will contact the proper help resources for that application to complete the installation. Provider is not responsible for any issues arising from the functionality of the Customer’s software or network in the Customer’s environment. Service Specific Assumptions Assumes System being imaged is new Client System being installed under this SOW. Assumes image is < 30 GB. In the event the image is larger than 30 GB, GTS will issue a change order. ON-SITE RUGGED MOBILITY INSTALLATION Unpacking new Client System from shipping boxes and inspecting components for any damage Supply all proper installation tools and installation parts such as; tie straps, tape, connectors, wire loom etc.) used for installation. Connect new power leads for new dock (ensure proper inline fuse). Remove legacy mount and dock, as needed. Install new mount. Install new Dock and connect cables (antenna, ethernet, and power). Install new rugged laptop/tablet and confirm charging and connectivity is established. Plug in customer device and confirm charging and connectivity is established. Removal of any installation related trash from vehicle and place in designated disposal container. Fill out Post-Install portion of GTS Quality Check form and receive customer sign-off. OUT OF SCOPE The following items are out of scope during this Contract: Installation of antennas or routers. Installation of desktop docking stations. Installing any additional software once the devices have been imaged. Providing anti-virus scans. Any services not included in the In Scope section of this document. ROLES AND RESPONSIBILITIES GTS WILL PERFORM THE FOLLOWING GTS will appoint a project manager (PM) as the primary contact for the CUSTOMER. GTS will be responsible for accomplishing assigned activities within project scope and schedule for the negotiated price. GTS will lead/develop requirements gathering sessions specific to document management and workflow as needed with active participation from relevant staff. GTS will manage risks to ensure project quality and schedule adherence. GTS will provide a weekly status report to the CUSTOMER project manager. GTS will appoint a point of contact to communicate with CUSTOMER. GTS point of contact will escalate issues and needed changes to CUSTOMER project manager as appropriate. GTS will review and acknowledge in writing CUSTOMER Computer usage, confidentiality and non-disclosure policies. GTS will invoice CUSTOMER upon completion and CUSTOMER acceptance of each deliverable. CUSTOMER WILL PERFORM THE FOLLOWING CUSTOMER will appoint a project manager (PM) as the primary contact for GTS. CUSTOMER will be responsible for final acceptance of deliverables. CUSTOMER will be available in a timely fashion to inspect completed installations and sign associated Quality Control (QC) documentation. CUSTOMER will identify and assemble necessary CUSTOMER resources. The PM will assist the GTS with business-related activities and decisions, as necessary. The PM will baseline all deliverables provided by the GTS. The PM will assist GTS with the coordination of technical resources. The PM will review and make comments on GTS’s progress and ensure that the deadlines, work items, reporting, and invoicing are being met and accomplished as described in the SOW. The PM will assist with budget and procurement issues, as needed. APPROACH GTS will take the following approach to deliver this project: Discover Confirm delivery locations. Determine onsite contacts. Design Create Project Plan for services. Assign team leads and technicians for each location. Schedule Resources and Order Equipment. Deliver Receive equipment at GTS Integration Facility. Image, asset tag, and record units for delivery. Deliver to designated location. Perform installation of CF Docking Stations. DELIVERABLES The following deliverables will be developed during the term of the Contract. No. Deliverable Description Completion Criteria 1 Deployment Report Report containing a list of all CPU serial numbers and the associated location/vehicle number Once units are deployed and signoffs received 2 QC Checklist Signoff Signoff sheet by onsite contact confirming installation and QC of units has been completed Onsite contact signs document ASSUMPTIONS Vehicles will be made available to GTS installers in a regular and timely fashion as established in a mutually agreed upon schedule. In the event that vehicles are not made available within [1] hour of installation time, any time spent beyond the projected project hours will be billed to the customer at the project staff standard Time and Material (T&M) hourly rate. GTS reserves the right to refuse vehicle installation based on onsite inspection. If imaging is required, customer will be given a first article unit for testing and approval before remaining units are completed. Any changes to this image will incur additional fees. Customer is responsible for all software licenses. The Customer Project Manager shall obtain and provide project requirements, information, data, decisions and approvals according to the project plan unless both parties agree to a different response time and provided the information is available from the customer. The Customer shall provide GTS Project personnel with reasonable and safe access to the project site and adequate installation space, as required. Scope of this project is based on information gathered to-date and is subject to re-scoping in the event additional tasks or technical issues arise. Any time spent beyond the projected project hours will be billed to the customer at the project staff standard Time and Material (T&M) hourly rate. Hourly work will not be performed without written approval from the customer. Warehousing of customer’s hardware is for a period not to exceed 30 days. Additional charges apply per unit for any portion over 30 days and for each 30 days. GTS project team assumes no responsibility for any application configurations malfunctions. An elevator shall be available to transport equipment between floors. Services will be completed for a minimum of 475 devices. If final deployment falls below 95% of expected devices GTS will require a Change Order and pricing may be subject to change. Service Hours: Business Hours – Monday through Friday 8:00am to 5:00 pm local time (excluding State of Texas and nationally-observed holidays). Outside Business Hours – (Monday – Friday) – (may incur an additional charge). Weekends – (may incur an additional charge). Holidays – (may incur an additional charge). REPORTS AND MEETINGS The GTS assigned Project Manager will work with CUSTOMER’s assigned personnel to create the deliverables for this project. GTS will document milestone completion status, issues, risks and open action items in weekly status reports to CUSTOMER. Weekly status reports and associated information will be considered accepted by CUSTOMER if not objected to in writing within 3 business days. GTS will conduct weekly project meetings with CUSTOMER. Additional meetings may be requested by CUSTOMER or GTS. GTS will conduct any meetings required to determine the best solution for an issue or risk. PERIOD OF PERFORMANCE The term of this contract begins upon full execution of this document and continues until project completion. GTS estimates it will take approximately 1 week to complete this project. PRICING BILLING The price for the Services to be performed by GTS, applicable cancellation and rescheduling fees for the Services are listed below. GTS will bill monthly for installation services. No. Services Qty Price (ea.) Extended Price 1 Image, Asset Tag, Mount and Dock Swap 153 $311.21 $47,615.13 2 Image and Asset Tag Only 64 $70.29 $4,498.56 3 Asset Tag Only 258 $24.51 $6,323.58 Notes: 1. Travel: Based on the discussion during the scoping of this project, travel outside of the City of Fort Worth area will not be required for project completion. Travel expenses are not included in the pricing for this project. 2. Delay of project: If the GTS deliverables are delayed by prerequisites owned or assigned to CUSTOMER personnel a delay of project fee of $400.00 per day will be assessed. 3. Rescheduling: A rescheduling fee of $400.00 will be applied if customer requests a schedule change under 4 days prior to original deployment date. 4. Managed Services: Milestones are considered completed at the end of the current month of service and are billed monthly. PAYMENT ADDRESS GTS Technology Solutions DEPT. 6877 P.O. Box 4264 Houston, TX 77210-4264 PROJECT ACCEPTANCE CHANGE MANAGEMENT When the GTS or CUSTOMER determines that a change is necessary to refine a process, procedure, or specific responsibility identified in this SOW, the party proposing the change will document the request using the change request form provided in Appendix A. The request will be presented in a change management meeting where both parties will mutually agree to accept or reject the change request. This change management meeting will be within 5 business days of the request. A conference call between both parties that addresses the change request will be considered a change management meeting as long as both parties are present. The receiving party will review the proposed Change Request and determine whether the change is acceptable or requires modifications. Both parties will review the proposed Change Request and will (i) approve it, (ii) agree to further investigation, or (iii) reject it (“Change Management Process”). When the parties agree to the change, they will sign the Change Request, which upon signing by both parties will constitute authorization to implement the change. ACCEPTANCE CUSTOMER shall either accept or reject the GTS’s Services or Work Product within a reasonable number of days from performance. For this Project SOW, Services or Work Product shall be accepted or rejected within 25 days from performance. Services or Work Product will be deemed acceptable to CUSTOMER if it conforms in all material respects with Services described in this SOW. The GTS will have full responsibility for the deliverables and the tasks listed in this SOW. All work products will be submitted to the CUSTOMER PM for acceptance and approval. The CUSTOMER PM may request that a deliverable outline be submitted for approval prior to work commencing on the deliverable. All correspondence and documentation will be delivered in both paper and electronic format unless otherwise agreed to by the GTS and the CUSTOMER PM. CUSTOMER will complete a review of each submitted deliverable within five workdays from the date of receipt. CUSTOMER feedback which indicates revisions to a deliverable are required will be addressed and re-submitted by the GTS within ten workdays unless approval (in writing) for a different length of time is obtained from the CUSTOMER PM or designate. CUSTOMER will either accept or reject the GTS’s Services or Work Product within a reasonable number of days from performance. For this Project SOW, Services or Work Product will be accepted or rejected within 5 days from performance completion date. Failure to provide acceptance or rejection within 5 days will be considered acceptance of the deliverable. If CUSTOMER gives notice of rejection, then the GTS will have an additional ten (10) days, within which to cure any deficiencies identified in writing by CUSTOMER. PROJECT COMPLETION CRITERIA The project will be considered complete when all deliverables described in the SOW have been accepted and approved by the CUSTOMER PM. PAYMENT TERMS CUSTOMER agrees to be invoiced based on completion and acceptance of each deliverable. CUSTOMER upon receipt of the invoice(s) agrees to a net payment term of (30) days. WARRANTY WARRANTY COVERAGE Warranty will be 3 months from the date of the installation. o All hardware outside of 3-month warranty period will be handled between customer and OEM according to manufacturer policy. INSTALLATION ITEMS COVERED UNDER WARRANTY Electrical. o Any electrical devices installed by GTS upfitters (computers, mobile routers, docking stations, etc.) o All physical electrical wiring from the equipment to the source of power. Accredited Public Safety Equipment Up-fitter (PSEU) Power Breakout. This is an electrical breakout that has been installed by the PSEU at the time of the vehicles up-fitting. This will be inspected to ensure it meets “Best Industry Practices” prior to using. Additionally, the customer will have to provide written permission to use this power breakout to ensure it does not void any PSEU warranties. Customer Installed Power Breakout. This is an “End User” provisioned power breakout. It can be used if it meets “Best Industry Practices” for automotive electrical wiring. Grounding connections. Power connections. Ignition Sense Voltage connections. o Consumable Items Used. Wire Splices. Includes any dual walled heat shrunk or soldered wire connections, including the crimped connection. Terminal Rings. Includes any dual walled heat shrunk terminal rings used, including the crimped connection. High Heat, UV Protected Split Loom. Includes loom used for the protection of wiring runs. Dual Walled Heat Shrink. Includes any sections of wiring protected by the heat shrink. “Add-A-Circuit.” Includes this item as used in the vehicle fuse box or in vehicle auxiliary panels for any “Ignition Sense” voltage provisioned. Fusing and Fuses. Includes all inline waterproof fuse holders and fuses. The client will be responsible for replacing any fuses that “blow” during normal operation. Fasteners Used for The Installation of Equipment. o Stainless Steel Modified Truss Screws. o Stainless Steel Hex Slotted Drive Washered Self Drilling Screw. o Stainless Steel Button Head Socket Cap Screw. o Stainless Steel Nylon Insert Jam Lock Nut (“Nylok”). o Plastic UV Protected Electrical Ties. o Industrial “Hook & Loop” (Velcro). o Other Fasteners as used in the installation not covered by the above items. INSTALLATION ITEMS NOT COVERED UNDER WARRANTY Alteration of the Original Installation by Customer or Third Parties. Any alteration of the existing installation, causing a failure or malfunction, by the customer or by third parties will not be covered by the warranty. This includes, but is not limited to: o Alteration or modification of: Physical Electrical Wiring. Moving wiring to a different path in the vehicle. Any Electrical Connections/Connectors for Power/Ground/Ignition Sense. This includes “tapping” any connection originally provisioned in the initial installation. Splices. Fusing. Fasteners used in the securing of equipment, components or wiring. o Vehicle Accidents. o “Force Majeure” incidents. o Any “Waste Recycling Fees.” o Removal and reinstallation of equipment due to a vehicle accident in which the vehicle is “written off” as a total loss by an insurance adjuster. o Installation or maintenance of any additional equipment not in the original installation “Scope of Work” (SOW). Any requests for the installation or maintenance of any additional equipment will be treated as outside of the original SOW and quoted as a separate line item. o Any service calls deemed to be out of warranty will be charged per site visit of $175 in addition to $40/hour T&M charge. WARRANTY SCHEDULING All routine warranty trouble tickets will be addressed during the hours of 8 AM through 5 PM CST, Monday through Friday. WARRANTY REQUESTS Requests can be made via Telephone. Requests can be made via e-mail. All request will be followed up with a confirmation e-mail. WARRANTY REPORTS A written maintenance report will be provided via e-mail within 24 hours of the maintenance performed; It will describe the issue and its resolution. Any issues not resolved in a site visit will be documented, the ticket will remain open and follow on scheduling made. This generally will only occur if parts must be ordered. TERMS AND CONDITIONS The Terms and Conditions of this SOW will be in accordance with those of DIR-CPO-4754. AUTHORIZATION AND ACCEPTANCE By signing below, both GTS and the Customer agree to the Terms and Conditions of this SOW. GTS Technology Solutions City of Fort Worth Signature: Signature: Name: Name: Title: Title: Date: Date: Upon execution, please submit signed document to Juli.Primeaux@gts-ts.com APPENDIX A – CHANGE REQUEST FORM Change# 001 Between: GTS CUSTOMER Priority (select one)Low, Medium, High Client Name Date Change Manager Related Issue # CONTACT INFORMATION Prepared by Phone Email Change Owner Phone Email Client/Contractor Contact Phone Email DESCRIPTION OF EXISTING STATE Details: REQUESTED CHANGE IMPACT Cost Schedule Quality or Quantity Related SOW Section Details: IMPACT Details: Total Cost of this Change Paid By (keep all that apply) CUSTOMER GTS GTS CUSTOMER Signature Signature Name Name