HomeMy WebLinkAboutIR 7206 INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 7206
001 r July 21 , 1987
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To the Mayor and Members of the City Council
Subject. 9-1-1 Update
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On July 7, 1987, staff provided the City Council with an update on the
implementation of the 9.1-1 emergency call service. During that update, the
Council was alerted to a potential problem regarding the acquisition of an
interface between the 9-1-1 system and the City's computer aided dispatch (CAD)
hardware. From the initiation of the project, it was staff's understanding that
all interfaces needed to integrate the 9-1.1 system with existing hardware would
be in place prior to 'cut-over". However, the 9.1-1 District staff only
recently has informed City staff that the responsibility for securing an
interface is the City's.
During the July 14, 1987 Pre-Council meeting, the Council was informed by staff
that an interface product had been ordered, but that it would take two weeks
from July 14th for delivery. The staff of the Information Systems and Services
Department believes that testing of an interface after installation of a product
Could take longer than the four days available prior to the formal "cut-over" of
the 9-1-1 system, assuming the product arrives on July 28th.
The Police Department at this time is not able to quantitatively project the
impact of
manually entering 9-1.1 data into the CAD system, although it is
obvious that additional resources will be required. Staff believes that the
potential danger to the life and safety of Fort Worth citizens is sufficient to
warrant a request to delay "cut-over' until an interface is established and
adequately tested.
While a delay would affect other cities in the 9-1-1 District, a delay would not
result in a deterioration of their current level of public safety. A
deterioration of service level could result in Fort Worth without an interface
between the two systems.
Attached for your review is a copy of a resolution which formally requests that
the Board of Managers of the 9-1-1 District delay "cut-over".
If additional information is needed, it will be furnished upon request.
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9�Douglas Harman
City Manager
-ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS