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INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 7397
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August 8, 1989
X04 Fo�+r,y� To the Mayor and Members of the City Council
Exa Subject: CITY OF FORT WORTH AN BULUCE
R WSUBSIDY OPTION!-.
As a participant in the Area Metropolitan Ambulance Authority (AMAA), the
City of Fort Worth annually makes a decision regarding the rates charged
to its citizens and the amount of subsidy it will contribute for the
provision of ambulance service.
BACKGROUN
When the City of Fort Worth awarded a contract for emergency medical
services (EMS) on April 1, 1981, it had a subsidy of $1,234,000 and
required the contractor to provide eight (8) frontline advanced life
support (ALS) ambulances and three (3) back-up units. The entire subsidy
went to the contractor to use at their discretion and there was little,
if any, medical control related to the delivery of EMS services.
When the contractor began experiencing financial , equipment and personnel
difficulties in the spring and summer of 1985, the City Council made a
decision not to renew the contract. Instead, a special City Council
committee was created and directed to revamp the entire EMS system, with
the goal of assuring that services to the Citizens of Fort worth would
not be disrupted in the event of a contractor's default.
On April 1, 1986, the City implemented the Failsafe Franchise Model (FFM)
ambulance system that met all of the City Council 's criteria. In
addition, some of the nation's strictest response time standards were
imposed and mechanisms were put in place to assure that all citizens
received the same level of service, regardless of ability to pay. The
contractor was required to provide a minimum of eighteen (18) ambulances
and the City's ambulance budget remained at $1,108,000. Of that total,
$840,000 was paid as a subsidy to the contractor and $260,000 was
retained by the City to pay for infrastructure improvements, such as the
purchase of a building, communications equipment, etc. . In addition to
the increased requirements for resources, an Emergency Physician Advisory
Board (EPAB) was formed to oversee the clinical and medical aspects of
the system.
After the new system had been operational for less than a year, the City
agreed to provide services to three (3) other municipalities. When
several other municipalities expressed an interest in being participants,
the City Council authorized its committee to explore the possibility of
implementing a multi-jurisdictional system. All of the details were
worked out and on August 1, 1988, fourteen (14) jurisdictions, including
Fort Worth, began providing EMS services to their citizens under the
MedStar name (See Attachment A). Administrative oversight for the system
became the responsibility of the AMU Board of Directors consisting of
six (6) members, four (4) of whom are appointed by the Fort Worth City.
Council . Clinical oversight of the system remained the responsibility
ON EPAB. Fort Worth agreed to continue its subsidy at $1,188,287, with
the option of reducing it up to 10% per year after giving proper notice.
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS ----
INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 7397
110 ioar� To the Mayor and Members of the Cite Council August 8, 1989
S-,Xp,'t Subject: CITY OF FORT WORTH AMBULANCE
,073 RATE/SUBSIDY OPTION
All of the other jurisdictions, except two (2), opted not to pay a
subsidy but instead set the rates at a level sufficient to offset the
cost of service.
During the last eight and one-half years the City of Fort Worth's annual
ambulance budget has averaged $1,184,000. The quality of the current
system is evidenced by the fact that the contractor, Texas Lifeline
Corporation, won the State of Texas' "Private Provider of the Year Award"
in 1988. We have managed to implement a superior EMS system and maintain
our subsidy near the average, being $1,188,287 for the 1988-89 fiscal
year. As Attachment B illustrates, Fort Worth's per capita cost for EMS
services is significantly lower than the major cities in the State.
CRANGE Ill POLICY
As indicated earlier, when the new system became operational on August 1,
1988, the City's subsidy was $1,188,287 and the rates were set at an
average of $312. In addition, a membership subscription to pay for the
uninsured portion of a patient's ambulance bill was offered for $49 per
household. The same subscription rate was offered to the other thirteen
(13) jurisdictions, although their rates and subsidies, if any, varied.
Shortly after system start-up, the AMAA consultant, The Fourth Party,
recommended that the City change the manner in which its subsidy was
being used. The proposal involved an increase in the fees being charged,
providing a senior citizens subscription discount and acceptance of
Medicare assignment from eligible participants. on November 8, 1988 (M&C
G-7811), the Fort Worth City Council adopted the policy changes outlined
below:
1. Increased Fort Worth's average total ambulance bill from $312
to $385;
2. Reduced the membership subscription for Fort Worth citizens
over 60 years of age from $49 to $20; and,
3. Authorized MedStar to accept assignment of all Medicare-
eligible claims for Fort Worth citizens nom.
The purpose of this policy change was to provide sufficient revenues
during the start-up period to assure that the system would be financially
stable.
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS --
INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 7397
page 3 of
�?
,J 0 r,.o To the Mayor and Members of the City Council August 8, 1989
Subject: CITYOf FORT WORTH AMBULANCE
RATEJSUBSIDY OPTION
IMPACT OF M PQLI+CY QW03
Subscription Progras
About 2800 households took advantage of the discounted subscription rate
during the enrollment period. A problem was created because some
citizens over the age of 60 had purchased subscriptions earlier at the
regular rate of $49. Additionally, with Fort north being the only city
in the system offering a discount, the advertisement has been somewhat
confusing and, in fact, has resulted in some citizens in other
jurisdictions inadvertently receiving the discount. The estimated cost
to the system for these discounts is about $81,000.
Acceptance of Medicare Assignment
The bulk of the City's subsidy (about $1.1 million) is currently being
used to fund losses resulting from acceptance of Medicare assignment for
its eligible residents. This means that the AMdAA agrees to accept 80% of
the payment that Medicare allows on a bill and Write off the balance.
Again, Fort Worth is the only city in the system that accepts assignment.
Figures are not available regarding the number of participants that have
taken advantage of this program. It is also difficult to determine the
impact acceptance of assignment has had on revenues. Since acceptance of
assignment results in automatically writing off amounts that we would
normally attempt to collect, it is the opinion of the Acting Executive
Director of the ANAA that there has been a significant negative impact on
revenues since the policy was implemented (at least $1.1 million). The
AMAA recently voted not to allow other jurisdictions to accept assignment
and requested that Fort north consider rescinding its policy.
Attachment C illustrates the impact on the system of accepting
assignment:
Example is an actual bill for a non-emergency transport. It shows
that of a total bill of $308.43, Medicare only allows $178.70.
Since they will only pay 80% of the allowable charge, or $142.96, the
remaining amount of $104.73 is written off. The AM can attempt
to collect the difference between the disallowed charge ($25) and
the 20% that was not paid by Medicare ($35.74). Even if the
$60.74 is collected, the AMU would still be writing off $44
($104.73 - $60.74 = $43.99).
Example 2 is an actual emergency transport. It shows that by
accepting Medicare assignment, the AMU is writing off $165.52.
Even if the co-payment of $48.60 is paid, the Authority would still
be writing off $116.92.
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS ---
INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 7397
VORP To the Mayor and Members of the City Council August $, 1989
exa Subject: CITY OF FORT WORTH AMBULANCE
+D t3
RATE/SUBSIDY OPTION
Another complicating factor is the change in the liability provision of
Section 1879 of the Social Security act that became effective October 1,
1988. It basically mandates that patients be informed prior to a
non-emergency transport that the transport may be denied by Medicare.
Further, the patient must sign a statement that they understand that if
Medicare denies coverage, they are responsible for the bill .
Since City of Port Worth residents account for about 85% of the run
volume, the policies adopted directly impact the financial stability of
the system.
Rate Increase
Although the average total bill increased from $312 to $387, the
collection rate has decreased during the past six (6) months. At that
time it Was about 50%. The latest estimate places it at about 44%. When
the system was implemented in 1986, the collection rate was about 38%.
In addition, the allowable amount that Medicare pays has not increased in
0011,; proportion to the amount of the City's fee increase. A combination of
the above factors has resulted in revenues being less than projected when
the new policy was adopted.
The AMAA recently authorized a change in MedStar's collection policy that
will result in a more agressive effort to recover fees lost through
non-payment of bills.
RNCON EKDATIONS
After evaluating the impact of the policy change during the past nine (9)
months, it is recommended that the City Council take the following
action
1. Rescind the policy adopted on November 8, 1988 {MAC G-7811} by--
a. Eliminating the subscription membership rate of $20 per
household and charge the system-wide rate of $49;
b. Cease accepting Medicare assignments for Port Worth residents
and instead encourage those citizens eligible for Medicare to
participate in the subscription program, and
c. Reduce the average total bill from $387 to $312.
2. Retain the subsidy at $1,188,287 for the 1989-90 fiscal year.
Ip`
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS --
INFORMAL REPORT TO CITY COUNCIL MEMBERS No. 71V
11WtQ f
�Of F4RF*� To the Mayor and Members of the City Council August 8, 14$9
'vs
rFxa� Subject: CITY OF FORT NORTH AMBULANCE
RATE/SUBSIDY OPTION
3. Notify the AMAA of the City's intention to exercise its subsidy
reduction option of $135,927 effective October 1, 1990. If it
appears that exercising this option will negatively impact the
system, the City Council may be asked to delay its
implementation.
These recommendations have been discussed with the Fort Worth
representatives on the Board of Directors of the AMAA, as well as the
other Board members, and no opposition has been expressed.
Unless otherwise directed, staff will prepare a Mayor and Council
Communication implementing the above recommendations for consideration at
the City Council meeting on August 15, 1989.
fw, Douglas barman
City Manager
oe
ISSUED BY THE CITY MANAGER FORT WORTH, TEXAS
ATTACHMENT A
MEMBER JURISDICTIONS
MEDSTAR SERVICE AREA
City Population
Fort Worth 446,300
Blue Mound 2,100
Burleson 16,650
Haltom City 32,450
Haslet 342
Furst 33,900
Lake Wort-): 4,600
Lakeside 1,000
River Oaks 11, 950
Saginaw 8,200
Watauga 19,200
Westover Hills 669
Westworth Village 3,350
White Settlement 15,050
TOTAL POPULATION SERVED 590,761
Source: North Texas Council of Governments
August 1, 1988
ATTACHMENT 8
EMS M%SURVEY-July 28, 1989
cm TYPE EF—PJUM 1988 49 BUME PER CAMA MST
Fort Worth "6,100 Private tractor 11,188.288 S2.66
Abilene 107.800 Private t=artar 81581000 $1.39
162,f3l wwwt-ecmwwtm
Ar ' ton 231.1ii Privateconbutor $430,000 1.79
Austin 495,017 $5.762,094 $11.
il�s stf ire t $2,336, SON
DaUas 1,003.520 Fire t $6,743,045 6. 2
Houston 1,729. 0 Fire t $18,000,000 $10.41
Lubbock 185,138 Private cmtractor so $0.00
San Antaeua 914,350 SM.*OrkidW Dept. $14,770,000 S16.13
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