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HomeMy WebLinkAboutContract 62414Cooperative Purchase Page 1 of 7 CITY OF FORT WORTH COOPERATIVE PURCHASE AGREEMENT This Cooperative Purchase Agreement (“Agreement”) is entered into by and between Gartner, Inc. (“Vendor”) and the City of Fort Worth, (“City”), a Texas home rule municipality. The Cooperative Purchase Agreement includes the following documents which shall be construed in the order of precedence in which they are listed: 1. This Cooperative Purchase Agreement; 2. Exhibit A –Seller’s Quote and Pricing Index; 3. Exhibit B – Department of Information Resources DIR-CPO-5253; and 4. Exhibit C – Conflict of Interest Questionnaire. Exhibits A, B, and C which are attached hereto and incorporated herein, are made a part of this Agreement for all purposes. Vendor agrees to provide City with the services and goods included in Exhibit A pursuant to the terms and conditions of this Cooperative Purchase Agreement, including all exhibits thereto. City shall pay Vendor in accordance with the pricing index in Exhibit A and the provisions of this Agreement. Total payment made annually under this Agreement by City shall not exceed One Hundred Thousand and 00/100 dollars ($100,000.00). Vendor shall not provide any additional items or services or bill for expenses incurred for City not specified by Exhibit A and this Agreement unless City requests and approves in writing the additional costs for such items, services, and/or expenses. City shall not be liable for any additional expenses of Vendor not specified by this Agreement unless City first approves such expenses in writing. The term of this Agreement shall be effective beginning on the date signed by the Deputy City Manager below (“Effective Date”). This Agreement shall end on July 7, 2026, or upon the termination of the contract between Vendor and the Department of Information Resources in Exhibit B, whichever occurs first. City shall be able to renew this agreement for one (1) two-year renewal and one (1) one- year options by written agreement of the parties. Vendor agrees that City shall, until the expiration of three (3) years after final payment under this Agreement, or the final conclusion of any audit commenced during the said three years, have access to and the right to examine at reasonable times any directly pertinent books, documents, papers and records, including, but not limited to, all electronic records of Vendor involving transactions relating to this Agreement at no additional cost to City. Vendor agrees that City shall have access during normal working hours to all necessary Vendor facilities and shall be provided adequate and appropriate work space in order to conduct audits in compliance with the provisions of this section. City shall give Vendor reasonable advance notice of intended audits. Notices required pursuant to the provisions of this Agreement shall be conclusively determined to have been delivered when (1) hand-delivered to the other party, its agents, employees, servants or representatives, (2) delivered by facsimile with electronic confirmation of the transmission, or (3) Cooperative Purchase Page 2 of 7 received by the other party by United States Mail, registered, return receipt requested, addressed as follows: To CITY: City of Fort Worth Attn: Mark McDaniel, Deputy City Manager 100 Fort Worth Trail Fort Worth, TX 76102-6314 Facsimile: (817) 392-8654 With copy to Fort Worth City Attorney’s Office at same address To VENDOR: Gartner, Inc. ATTN: Legal Department 56 Gallant Rd Stamford, CT 06904 Facsimile: N/A IP Indemnification. Vendor agrees to indemnify, defend, settle, or pay, at its own cost and expense, including the payment of attorney’s fees, any claim or action against the City for infringement of any patent, copyright, trade mark, service mark, trade secret, or other intellectual property right arising from City's use of the Deliverable(s), or any part thereof, in accordance with the Agreement, it being understood that the agreement to indemnify, defend, settle or pay shall not apply if City modifies or misuses the Deliverable(s). So long as Vendor bears the cost and expense of payment for claims or actions against the City pursuant to this section, Vendor shall have the right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, City shall have the right to fully participate in any and all such settlement, negotiations, or lawsuit as necessary to protect the City’s interest, and City agrees to cooperate with Vendor in doing so. In the event City, for whatever reason, assumes the responsibility for payment of costs and expenses for any claim or action brought against the City for infringement arising under the Agreement, the City shall have the sole right to conduct the defense of any such claim or action and all negotiations for its settlement or compromise and to settle or compromise any such claim; however, Vendor shall fully participate and cooperate with the City in defense of such claim or action. City agrees to give Vendor timely written notice of any such claim or action, with copies of all papers City may receive relating thereto. Notwithstanding the foregoing, the City’s assumption of payment of costs or expenses shall not eliminate Vendor’s duty to indemnify the City under the Agreement. If the Deliverable(s), or any part thereof, is held to infringe and the use thereof is enjoined or restrained or, if as a result of a settlement or compromise, such use is materially adversely restricted, Vendor shall, at its own expense and as City's sole remedy, either: (a) procure for City the right to continue to use the Deliverable(s); or (b) modify the Deliverable(s) to make them/it non-infringing, provided that such modification does not materially adversely affect City's authorized use of the Deliverable(s); or (c) replace the Deliverable(s) with equally suitable, compatible, and functionally equivalent non-infringing Deliverable(s) at no additional charge to City; or (d) if none of the foregoing alternatives is reasonably available to Vendor, terminate the Agreement, and refund all amounts paid to Vendor by the City, subsequent to which termination City may seek any and all remedies available to City under law. VENDOR’S OBLIGATIONS HEREUNDER SHALL BE SECURED BY THE REQUISITE INSURANCE COVERAGE REQUIRED BY CITY. Data Breach. Vendor further agrees that it will monitor and test its data safeguards from time to time, and to adjust its data safeguards from time to time in light of relevant circumstances or the results of any relevant testing or monitoring. If Vendor suspects or becomes aware of any Cooperative Purchase Page 3 of 7 unauthorized access to any financial or personal identifiable information (“Personal Data”) by any unauthorized person or third party, or becomes aware of any other security breach relating to Personal Data held or stored by Vendor under the Agreement or in connection with the performance of any services performed under the Agreement or any Statement(s) of Work (“Data Breach”), Vendor shall immediately notify City in writing and shall fully cooperate with City at Vendor’s expense to prevent or stop such Data Breach. In the event of such Data Breach, Vendor shall fully and immediately comply with applicable laws, and shall take the appropriate steps to remedy such Data Breach. Vendor will defend, indemnify and hold City, its Affiliates, and their respective officers, directors, employees and agents, harmless from and against any and all claims, suits, causes of action, liability, loss, costs and damages, including reasonable attorney fees, arising out of or relating to any third party claim arising from breach by Vendor of its obligations contained in this Section, except to the extent resulting from the acts or omissions of City. All Personal Data to which Vendor has access under the Agreement, as between Vendor and City, will remain the property of City. City hereby consents to the use, processing and/or disclosure of Personal Data only for the purposes described herein and to the extent such use or processing is necessary for Vendor to carry out its duties and responsibilities under the Agreement, any applicable Statement(s) of Work, or as required by law. Vendor will not transfer Personal Data to third parties other than through its underlying network provider to perform its obligations under the Agreement, unless authorized in writing by City. Vendor’s obligation to defend, hold harmless and indemnify City shall remain in full effect if the Data Breach is the result of the actions of a third party. All Personal Data delivered to Vendor shall be stored in the United States or other jurisdictions approved by City in writing and shall not be transferred to any other countries or jurisdictions without the prior written consent of City. No Boycott of Israel. If Vendor has fewer than 10 employees or the Agreement is for less than $100,000, this section does not apply. Vendor acknowledges that in accordance with Chapter 2270 of the Texas Government Code, City is prohibited from entering into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract. The terms “boycott Israel” and “company” shall have the meanings ascribed to those terms in Section 808.001 of the Texas Government Code. By signing this Addendum, Vendor certifies that Vendor’s signature provides written verification to City that Vendor: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the Agreement . Prohibition on Boycotting Energy Companies. Vendor acknowledges that in accordance with Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 13, § 2, the City is prohibited from entering into a contract for goods or services that has a value of $100,000 or more that is to be paid wholly or partly from public funds of the City with a company with 10 or more full-time employees unless the contract contains a written verification from the company that it: (1) does not boycott energy companies; and (2) will not boycott energy companies during the term of the contract. The terms “boycott energy company” and “company” have the meaning ascribed to those terms by Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 13, § 2. To the extent that Chapter 2274 of the Government Code is applicable to this Agreement, by signing this Agreement, Vendor certifies that Contractor’s signature provides written verification to the City that Contractor: (1) does not boycott energy companies; and (2) will not boycott energy companies during the term of this Agreement. Prohibition on Discrimination Against Firearm and Ammunition Industries. Vendor acknowledges that except as otherwise provided by Chapter 2274 of the Texas Government Code, Cooperative Purchase Page 4 of 7 as added by Acts 2021, 87th Leg., R.S., S.B. 19, § 1, the City is prohibited from entering into a contract for goods or services that has a value of $100,000 or more that is to be paid wholly or partly from public funds of the City with a company with 10 or more full-time employees unless the contract contains a written verification from the company that it: (1) does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2) will not discriminate during the term of the contract against a firearm entity or firearm trade association. The terms “discriminate,” “firearm entity” and “firearm trade association” have the meaning ascribed to those terms by Chapter 2274 of the Texas Government Code, as added by Acts 2021, 87th Leg., R.S., S.B. 19, § 1. To the extent that Chapter 2274 of the Government Code is applicable to this Agreement, by signing this Agreement, Vendor certifies that Contractor’s sig-nature provides written verification to the City that Contractor: (1) does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and (2) will not discriminate against a firearm entity or firearm trade association during the term of this Agreement. Cooperative Purchase Page 5 of 7 The undersigned represents and warrants that he or she has the power and authority to execute this Agreement and bind the respective Vendor. CITY OF FORT WORTH: By: ___________________________ Name: Mark McDaniel Title: Deputy City Manager Date: ___________________________ APPROVAL RECOMMENDED: By: ______________________________ Name: Kevin Gunn Title: IT Solutions Director ATTEST: By: ______________________________ Name: Jannette Goodall Title: City Secretary CONTRACT COMPLIANCE MANAGER: By signing I acknowledge that I am the person responsible for the monitoring and administration of this contract, including ensuring all performance and reporting requirements. By: ______________________________ Name: Cynthia Tyree Title: Assistant IT Solutions Director APPROVED AS TO FORM AND LEGALITY: By: ______________________________ Name: M. Kevin Anders, II Title: Assistant City Attorney CONTRACT AUTHORIZATION: M&C: N/A VENDOR: Gartner, Inc. 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[6 [6 � 7 7 Y Q1 � � 7 [P N V N ] ] "N � � OJ a7 � -O -O V V V V V V V V V � � — Q Q U Q Q i i v�O v O � � � � � � � � � � � � -p -O -7 7 � � � � � � � � 7 7 7 7 � � Q Q � � � � t s � � � � V V — — — — [� [6 � � t6 �6 p� -k ry k ry -k ry k U k U -k y -k N k � u aJ m � � �p � �4 � �4 � � � � 'f.L' � �' � Q7 � Q7 Q Q � � � � � � � � C a� a� � � � � � � D O v, v+ v+ v, v+ �n U U Q- 9�- Q Q Q Q V V � � � � � � � � 1-� 1-� +� +� 1-� +� � �1 � � C � � � C * C * C * ry � � � w -k w k LiJ k LiJ +R LiJ +R LiJ k k m � `o � � c Page 1 of 3 Services Agreement for CITY OF FORT WORTH, TEXAS ustomer 7/24 Q-00240801 / 00356200.1 a. Services b. Service Descriptions, , Page 2 of 3 Services Agreement for CITY OF FORT WORTH, TEXAS ustomer 7/24 Q-00240801 / 00356200.1 Invoice Recipient Name Purchase Order Number Invoice Recipient Email Invoice Recipient Tel. No. Billing Address Signature Signature Print Name Print Name Title Title Date Date Mark McDaniel Deputy City Manager Page 3 of 3 Services Agreement for CITY OF FORT WORTH, TEXAS ustomer 7/24 Q-00240801 / 00356200.1 Services Modification of Services by Vendor Licensed User Ownership and Use of the Services Usage Guidelines for Gartner Services , Copyright and Quote Policy Access to the Services Monitoring of Usage DISCLAIMER OF WARRANTIES Applicable Law Customer Confidential Information. EXHIBIT B �IR Contract No. DtR-CPO-5253 Gartner, Inc. - 043Q9R750 7. Exhi�it 2, Suc�essful Respondent's Respvnse to RF� DIR-CP�-TMP-573, in�luding all Addenda. B. Each ❑f t�e f�regoing do�uments �s hereby in�arporated by referencQ and together �onstitute the entire agreeme�t k�etween DIR and 5uc�essfuI Respondent. 1.4 Qefinitivns Capitalized terms used but not defined herein have the meanings given t❑ them in Appendix A, 5tandard Terms and Canditions. F� i�:�►►►L�] ��I�7► � �:7_[� � The initial term of this Contract shall be �tp t❑ two [2} years �ommen�ing on the date af the last s�gnature hereto �t�e "Initial Term"}, with one �1] ❑{�tional two-year renewal and ❑ne [1] aptional one-year renewal [each, a"Renewal Term"}, Priar to expiration of the Initial Term and ea�h Renewal Term, this Contrac� will renew automati�ally �nder the same terms and canditions uniess either �arty pro�ides written notice t❑ the ❑ther party at least sixty [50] days in advan�e ❑f the renewal date stating that the �arty wis�es to discuss amendment ❑� non-renewal. 3 DPTI�N TD EJCTEND 5u��essful Respondent agrees that DIR may req�ire continued perfarman�e under this Contra�t at the rates spe�ified in th�s Contact fQllowing the expiratio� of the Initia# Term ❑r any Renewal Term. This opt�on may be exercised more than on�e, ��t thQ total extens�on ❑f performan�e hereunder shall not exteed ninety [90] calendar days. 5u�h extension of serv#�es shall �e su�je�t to the requirements of the Contract, with the sflle and �imited exception that the ❑riginal date of termination shall be exter�ded pursuant t❑ this pra�is€on. ❑IR may exer�ise t��s ❑ptior� upon tl�irty (3a} ca{endar days written notice to the 5u�cessful Respondent. 4 PRODLICT AND SERVICE OFFERINGS Prod�cts and �ervices a�ailable under this Contra�t are limited to the te�hnalagy �ategories defined in Req�est far �ffer DIR-CP�-TMP-573 far IT Resea��h and Ad�isory 5ubs�ription 5ervi�es & Computer Assisted Legal and In�estigative Resear�h �CALIR] 5ervites. At DIR's sole dis�retion, 5uccessful Respondent may in�orporate �hanges ❑r DIR-CPfl-TMP-573 Page 2 of 1D Version 1.0 �ev.3�21�23 DS MG �IR Contract No. DtR-CPO-5253 Gartner, Inc. - 043Q99750 make additians to its produ�t and servi�e afferings, provided t�at any �hanges or additions m�st �e within the scape ❑f the RFO. S PRICING 5.9 Pricing index Pricing ta Customers shall be as set fort� in Appendix C, Rrtcing lndex, and shall in�lude the ❑IR Administrative Fee �as defined f�elvw}, 5.2 Customer Discvun# A. The minimum Cus��mer dis�ount for all �rfldu�ts and servi�es will be the per�entage off List Price (as defined befow] or MSRP �as defined belaw}, as appli�a�le, as spe�ified in Appendix C, Pri�ing Index. Su��essful Respflndent s�all nflt establish a List Price or MSRP for a particular soli�itation. Far purposes of this 5e�tton, "List Pri�e" is the pr€�e for a product or service publis#�ed in 5u��essfu} Respondent's price catalag �or similar do�ument} before any discaunts o� pri�e allowan�es are applied. For purposes af this 5ection, "MSRP," or manufa�turer's s�ggested retail price, is t�e price list �ublished by the manufacturer or publis�er ❑f a product and a�ailable t❑ a�d recognized k�y the trade. 6. Customers pur�has{ng pradu�ts or services under this Contract may r�egotiate additional dis�ounts with 5u��essful Respondent. Su�cessful Respondent and Customer shall prc�vide the dQtai)s of suth additi�nal discounts t❑ DIR upan request. C. If produ�ts or services a�ailable under this Contra�t are p�o�ided at a iower price to: �i} an eligible Customer who is not pur�hasing t�ose pradu�ts or services under this Contra�t, ❑r �ii} #❑ any other cus�omer under the same terms and conditio�s pravided for the 5#ate for the same produ�ts and services u�der this contract, then t�e price af su�h produ�ts and services under this Contra�t shafl be ad�usted to that lower price. This requirement applies ta �roducts o� services quoted by 5uc�essful Respondent for a quantity of one t1}, but daes not apply to �o�ume ❑r spe�ial pricing purchases. 5u��essful Respondent si�all rrotify DIR within ten [10] days of pro�iding a lawer �ri�e as described in tk�is 5ect�on, and this CQntract s�ail be amended wi�hin ten �10] days to r�fleEt �u�h lower price. DIR-CPfl-TMP-573 Version 1.0 �ev.3�21�23 Page 3 of 1D DS MG �IR Contract No. DtR-CPO-5253 Gartner, Inc. - 043Q99750 5.3 C�anges ta Pr�ces A. 5�bject'�a t�e requirements ❑f t�is section, Successful F�espondent may �hange t�e pri�e of any produ�t a� service upon changes t❑ the List Pri�e flr MSRP, as appli�able. Dis�aun� levels shal� n�t be subjQct to such changes, and will remain �onsistent with �he dis�aunt le�els specified in this Cor�tra�t. B. 5u��essfu} Respondent may revise its pri�ing by �ublishing a revised pricing �ist, subject to re�iew and appro�al by DIR. If DIR, in its sale dis�retion, finds that the price of a product ❑r service has i�een in�reased unreasonably, ❑IR may request that 5u��essful Respandent reduce the pri�ing for the pradu�t or service to the le�el pu�#ished befare such rev�sion. Upan su�h request, Su��essful Respandent s�all either reduce the pricing as requested, ❑r shall rema�e �he produ�t or service fr�m t�e pricing Iist for this Contra�t. Failure to da s❑ will �onstitute an a�t vf defa��# k�y 5uc�essfuI Respondent. 5.4 5hipping ar�d Handling Pri�es to Customers shall in�lude all shipping and ha�diing fees. Shipments will be Free �n Baard Custome�`s Destinatian. N❑ additional fees may k�e �harged to Customers for standard shipping and handling. If a Customer requests expedited or spe�ial delivery, Customer will be responsible fo� any additianal �harges far expedited or special delivery. 5 OlR ADMINISTRATIVE FEE A. 5uccessful Respondent shall pay an administrative fee to DIR #�ased ❑n the dalla� �alue of all sales to Customers pursuant t❑ this Contra�t �the "�IR Administrative Fe�"}, Tf�e amount of the DIR Administrative Fee sha�[ be seventy-fi�e hundredths af a per�ent [a.75°/0} of a11 sales, net of retur�s and �redits. For example, the administra#ive fee for sales totaling $1�O,a0Q shall be $750. B. All prices quoted t❑ C�stflmers shall in�lude the DIR Administrative Fee. ❑IR reserves the right t❑ increase ar de�rease the DIR Administrati�e Fee during the term of this C�ntra�t, upon written noti�e to 5�ccessful Respondent with��t amending th�s Contract. Any increase or decrease ir� the DIR Administrati�e Fee s�all be in�arporated in thQ pr��e �a Custamers. DIR-CPfl-TMP-573 Version 1.0 �ev.3�21�23 Page 4 of 1D DS MG �IR Contract No. DtR-CPO-5253 Gartner, Inc. - 043Q99750 r�1►�i�:�►1�r=L�Ly���t�I�L�7►��:7t[�rsl�l�l�:�C�II►C�II►i�f7:�►►►l,��C�7►1 In addition to tI�e requirements listed in Appendix A, 5ection 7.2, Internet Access #o Cantra�t and Pri�ing fnformatian, 5uccessful Respondent sha[1 incl�de the following with its wef�page: A. A �ur�ent price list or me�har�ism to ok�tain spe�ifi� contract pricing; B. MSRP�Iist pr��e ❑r DIR Customer price; C. D�scaunt percentage �°/o} off MSRP or Ltst Pri�e; D. Warranty poli�ies; and E. Return �olicies. 8 L15E �F ❑RDER FULFILLERS 8.1 Authorizativn ta Use �rder Ful#illers 5ubje�t t❑ t�e �onditions in this 5e�tion 8, DIR agrees to permit 5u�cessful Respondent t❑ utilize designated order fulfillers to provide pradu�ts, services, and suppart resources to Customers under this Contra�t ("�rder Fulfiflers"). 8.2 Designation nf arder Fuifillers A. 5�ccessfu� Respondent may designate ❑rder Fulfillers to a�t as the distributor� for pradutts and services available under this Contra�t. In designating �rder Fulfillers, 5uc�essful Respondent must be in �omplian�e with the 5tate's P�li�y on LJtilizatian of Historically Llnderutilized Businesses. DIR and Successful Res�ondent will agree ❑n �he number ❑f Drder Fu�fillers that are Historical�y Llnderutilized Businesses as defined by the CPA. B. In addition to the �equired 5ub�ontra�ting Plan, 5uc�essful Respondent shall provide DIR with t�e f�llowing Order Fulfiller informa�ion: �rder Fulfiller name, Drder Fulfiller business address, �rder Fulfiller CPA Identifi�ation Number, �rder Fulfiller �flnta�t person email address and phane number. C. DIR resenres the right to require 5u���ssful Respondent t❑ res��r�d any Drder Fulfiller parti�ipation ❑r request that 5uc�essfui Resp�ndent name additional �rder Fulfillers should DIR determine i� is in #he best interest af the 5tate. D. 5u��essfui Respondent shall be fully Iiable for its Order Fulfillers` perfarman�e under and �ompiian�e with the terms and �anditions of this Contract. 5u��essful DIR-CPfl-TMP-573 Version 1.0 �ev.3�21�23 Page 5 of 1D DS MG �IR Contract No. DtR-CPO-5253 Gartner, Inc. - 043Q99750 Respandent shall enter in#a �ontra�#s with Drder Fulfillers and use terms and �onditions that are �onsistQnt with the terms and c�nditions of this C�ntra��. E. 5u��essfu} Respondent may qualify �rder Fulfille�s and tneir parti�ipatian under t�e Contra�t provided that: i} any �riteria is uniformiy appfied t❑ aIl potent4al Drder Fulfillers based upon Su�cessful Respanden#`s establis�ed, neutrally applied �riteria, ii] the criteria is not based an a�articular pra�urement, and iii] all Customers are supparted under the �riteria. F. 5uc�essfuI Respondent shall nat prohi�it any ��der Fulfiller fram part�cipating in ather pra�urement ❑pportunities flffered th�ough DIR. 8.3 Changes ir� 4rder Fulfilier 5�c�essf�l Respondent may add ar remove Order Fulfillers throughout ti�e term of t�is Contra�t upon w�itten autharizatian k�y DIR. Prior tfl adding or remov�ng �rder Fulfillers, 5u�cessful Respondent m�st make a good faith effort ta revise its 5ub�ontracting Plan in a�cordan�e with the 5tate's Poli�y �n L1tEIizatian vf Histori�a�ly LJnderutilized Businesses. 5uc�e�sful Respandent shall �rovide DIR wit� its updated 5ub�ontracting Plan and ti�e Order Fulfillers information iisted ak�ave. 8.4 �rder Fulfiller Priting t� Ceastvmer Drder Fulfiller pri�ing to the Customer s�all �e in a��ardan�e wit� Se�tian 5. 9 NOTI FiCATI�N All notices under this Cantra�t sl�all be sent to a party at the respecti�e address indi�ated below. If sent to the 5tate: Lisa Massotk or 5u��essar in Offi�e Chief Pro�ureme�t �fFi�er Department ❑f Infarmation Resaur�es 3�0 W. 15t� St., 5ui#e 130� Austin, Texas 78701 Phone: �51 �] 475-470a DIR-CPfl-TMP-573 Version 1.0 �ev.3�21�23 Page fi of 1D DS MG �IR Contract No. DtR-CPO-5253 Gartner, Inc. - 043Q99750 If sent to 5uccessful Respondent: Kris#in Gha�em, Dire��ar, Contra��s Gartner, Inc. 56 Top Gallant Rd 5tamford, CT �69�4 Phone: �571] 214 -4121 Email: kristin.ghanem@gartner.com 10 S�FTWARE LICENSE, A1VD SERVICE AGREEMENTS 10.1 5oftware License Agreement A. Customers acquiring software li�enses under this Cflntra�t shall hald, use, and o{�erate su�h software subje�t to complian�e wit}� the 5aftware License Agreement. Customer and 5u�cessful Respondent may agree to additional terms and conditians that do not diminish a term or �ondition in the 5oftware Li�ense Agreement, or in any manner I�ssen t�e rights or �rote�tions ❑f �ustomer or the responsibilities ❑r liabilities of 5uccessful Respondent. 5u�cessful Res�ondent s�a11 make the 5of�ware L��ense Agreement terms and c�nditions available to all Customers at a[I times. 6. Camplian�e w�th the Software Li�ense Agreement is t}�e responsik�ility of the Customer. DIR shall nat be respansible for any CustomQr's campliance wi#h the 5oftware Li�ense Agreement. 1 D.2 5er�ice Agreemen# 5ervices pro�ided under this Cvntract sha�I be in accordan�e w€th the Service Agreement as set farth in Appendix D❑f this Contract. N❑ �hanges #o the 5erv�ce Agreement �erms and �onditions may be made unless pre�iousfy agreed t❑ by 5u�cessful Responde�t and ❑IR. 5u��essful Respondent and Customer may agree ta terms and �onditions that d❑ not diminish flr IQssen the rights ❑r prate�tions ❑f the Customer or t�e responsibilit�es ❑r IiabiIities of 5u��essful Respandent. 19 CONFLICTING �R ADDITI�NAL TERMS A. The terms and �or�ditions af this Contract shall supersede any additional conflicting ❑r additional terms in any additional service agreements, statement ❑fi DIR-CPfl-TMP-573 Version 1.0 �ev.3�21�23 Page 7 of 1D DS MG �IR Contract No. DtR-CPO-5253 Gartner, Inc. - 043Q99750 work, and any other provisions, terms, �onditians, and license agreements, in�luding those whi�h may be affixed to or accompany software upon delivery [sometimes called shrink-wrap or �li�k-wrap agreements}, and any iinked or supplemental do�umer�ts, which may be proposed, issued, or a��epted by 5�ccessf�i Respondent and Customer in additior� ta this Contra�t �suc� additional agreements, "Additional Agreements"], �egardless of when su�h Additional Agreements are pro�ased, issued, or ac�epted Ioy C�stomer. Natwithstanding the foregoing, it is Custam�r's responsibility to review any Additional Agreements to detQrmine if Customer ac�epts su�h Additianal Agreemen�. If Custamer does nat ac�ept such Additianal Agreement, Custame� shall be respo�sible for negotiating any changes thereto. B. Any �pdate ❑r amendme�t to an Additional Agreement sh�ll ❑nly apply to Pur��ase Orders for the asso�iated prod�ct ❑r servi�e offering after the effe�tive date of s��h update or amendmet�t; provided that, if Successful Respondent has responded t❑ a Cust�mer's soli�itatior� ❑r req�est for pri�ing, any su�sequent update or amendment to an Additional Agreement may only ap�ly t❑ a resulting Pur�hase Order if 5u��essful Respondent directly infarms such Customer of su�h update or amendment before the Purchase Order is exe�uted. C. 5uc�essfuI Respondent shall nat require any Additianal Agreement that: i] diminishes the rigl�ts, benefits, ❑r protections ❑f Customer, ar that alters t�e definttions, measurements, or method far determining any aut�orized rights, benefits, or protect�ons of Custvmer; ar ii� impvses additianal casts, b��dens, vr ❑bligations upon Customer, ❑r t�at alters the definitions, measureme�ts, or method far determining any authorized costs, burdens, ❑r obligatio�s upo� Custamer. D. If 5u��essful Respondent attempts t� d❑ any of t�e faregoing, the prohibited documents wilI be �oid and ina�pli�ak�le t❑ this Contra�t or tI�e Pur�hase Order k�etween 5�c�essful Respondent and Cus#flmer, and 5u�cessful Respondent wiIl nonetheless be ❑bligated t❑ perf�r�n s�tch Purc�ase Drder withaut �egard tfl t�e proh�#�ited do�uments, unless Customer ele�ts instead t❑ termi�ate su�h Pur�i�ase Order, which En su�h �ase may be identified as a termi�atian for �ause against 5uccessful Respandent. DIR-CPfl-TMP-573 Version 1.0 �ev.3�21�23 Page 8 of 1D DS MG �IR Contract No. DtR-CPO-5253 Gartner, Inc. - 043Q99750 1� AUTHORIZEO ExCEPTlONS T� APPENDIx A, STANDARD TERMS AND CONDfTI01d5 Appendix A, SQction 5, In�ellectual Prflperty, is hereby deleted and repla�ed in its entirety as follaws: This Contract daes nat �or�ternp�ate, authorize, ar support the development or a�quisition of ��stom sflftware, produc#s, or servi�es ❑r the �rea�ion of intelle�tual prflperty. �Remainder of this page intentionally left blank.} DIR-CPfl-TMP-573 Version 1.0 �ev.3�21�23 Page 9 of 1D DS MG �IR Contract No. DtR-CPO-5253 Gartner, Inc. - 043Q99750 This Contract is exe�uted t❑ k�e effe�ti�e as ❑f the date ❑f last signature. Gartner, Inc. Authoriied By: 5ignature vn File Name: Kristin Ghanem Title: �i re�to r, Co n#ra�ts Date: 071a31�az4 The State of Texas, acting by and thrnugh the Department vf Information Resources Autharized gy: 5ig�ature on File Name: Lisa Massock Title: Chief Praturement �fFicer Date: 071d81�d�4 �ffi�e of General Counsel: 5i�nat�re on File Date: 071a81�az4 DIR-CPfl-TMP-573 Version 1.0 �ev.3�21�23 Page i0 af 10 DS MG Gartner, Inc. Exhibit C