HomeMy WebLinkAboutContract 59552-A13Docusign Envelope ID: CO20C115-FC1 F-4A67-B433-72E291 E06E6A
CSC No. 59552-A13
THIRTEENTH AMENDMENT
TO
FORT WORTH CITY SECRETARY CONTRACT NO. 59552
This Thirteenth Amendment to Fort Worth City Secretary Contract No. 59552
("Amendment") is made between the City of Fort Worth ("City,") a municipal corporation and
ePlus Technology, Inc. ("Vendor,") a Virginia corporation. City and Vendor are each individually
referred to herein as a "parry" and collectively referred to as the "parties."
WHEREAS, on June 6, 2023, the parties entered into City Secretary Contract No. 59522
(the "Agreement") under The Interlocal Purchasing System Cooperative Contract No. 230105
("Cooperative Contract") for Vendor to provide expert guidance, oversight, recommendations and
planning assistance to the City in the management and execution of this strategic initiative; and
WHEREAS, it is the collective desire of the parties to amend the Agreement to add the
attached Project Objective Plans at no additional cost.
NOW THEREFORE, known by all these present, the Parties, acting herein by and
through their duly authorized representatives, agree to the following terms, which amend the
Agreement as follows:
I. AMENDMENTS
1. The Agreement is hereby amended to include Exhibit A-2, attached to this
Thirteenth Amendment, Project Objectives Plan ("POP") for Pure Storage Install, POP# City of
Fort Worth -Pure Storage Install-153515.
2. The Agreement is hereby amended to include Exhibit B-2, attached to this
Thirteenth Amendment, Project Objectives Plan ("POP") for UCS Install and Deployment, POP#
City of Fort Worth-UCS Install and Deployment-149706.
3. The Agreement is hereby amended to include Exhibit C-2, attached to this
Thirteenth Amendment, Project Objectives Plan ("POP") for Cisco vCube Deployment, POP#
City of Fort Worth -Cisco vCube Deployment-155787.
4. The total annual contract amount will remain unchanged.
II. MISCELLANEOUS
All other terms, provisions, conditions, covenants and recitals of the Agreement not
expressly amended herein shall remain in full force and effect.
[Signature Page Follows]
OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Thirteenth Amendment to Fort Worth City Secretary Contract No. 59552 Pagel of 2
Docusign Envelope ID: CO20C115-FC1 F-4A67-B433-72E291 E06E6A
[Executed effective as of the date signed by the Deputy City Manager below.] / [ACCEPTED
AND AGREED:]
City:
Name: Mark McDaniel
Title: Deputy City Manager
Date: Dec 19, 2024
ePlus Technology, Inc.:
By: FSigned by:
V6W Nl."µiVG
Name: bW4WtaVrMi n
Title: Svp contracts
Date: 12/13/2024
CITY OF FORT WORTH INTERNAL ROUTING PROCESS:
Approval Recommended:
By:
Name: Kevin Gunn
Title: Director, IT Solutions
Approved as to Form and Legality:
By: M. Kevin Anders, II (Dec 19, 202410:32 CST)
Name: M. Kevin Anders, II
Title: Assistant City Attorney
Contract Authorization:
M&C: 23-0061
Approval Date: 02/14/2023
Form 1295: 2022-966298
Contract Compliance Manager:
By signing I acknowledge that I am the person
responsible for the monitoring and administration
of this contract, including ensuring all performance
and reporting requirements.
By: cc16, 202416:42 CST)
Name: Bobby Lee
Title: Sr. IT Solutions Manager
City Secretary:
By:
Name: Jannette Goodall
Title: City Secretary
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OFFICIAL RECORD
CITY SECRETARY
FT. WORTH, TX
Thirteenth Amendment to Fort Worth City Secretary Contract No. 59552 Page 2 of 2
3E6A
Project Objectives Plan
City of Fort Worth
Pure Storage Install
POP# City of Fort Worth -Pure Storage Install-153515
11/20/2024
Exhibit A-2
Robert Gresky
100 Forth Worth Trail
Fort Worth, TX 76102
817-392-6595
robert.gresky@fortworthtexas.gov
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
This Agreement and Project Objectives Plan ("POP") is made November 20t", 2024 ("Effective Date") by and
between City of Fort Worth ("Customer") and ePlus Technology, inc. ("ePlus") (each of ePlus and Customer a
"Party" and together the "Parties"). This POP is governed by the signed US-TIPS230105 for the provision of
professional or consulting services by ePlus to Customer (the "Agreement").
1.1 EXECUTIVE SUMMARY OF THE SERVICES
Customer has engaged ePlus to install two (2) Pure FlashArray//C70 XR4 arrays (Court House and Bolt), one (1)
Pure FlashArray//C50 XR4 (Eagle Mountain), configure fiber channel switching, create new boot from SAN LUNs,
UCS service profiles, datastores on each storage array, and connect hosts to the new Pure Storage arrays.
1.2 DEFINITIONS
Deliverable: A measurable indication of progress within a given phase, documentation in hard copy or electronic
form such as analyses, reports, manuals, test results, or any other items as set forth in section 2.2.
Milestone: A specific goal, objective, or event pertaining to services described in this POP.
Normal Business Hours: The hours of Monday through Friday 8:00 a.m. to 5:00 p.m. local time, excluding any
federal and ePlus observed holidays. A list of ePlus observed holidays will be provided upon request.
Products: Third -party hardware and/or software products are sold separately and are not deliverables.
2.1 SERVICES
The Services that ePlus and/or its subcontractor shall provide will include:
Hardware to be installed is as follows:
• One (1): Pure FlashArray//C70 XR4 at the City Hall datacenter
• One (1): Pure FlashArray//C50 XR4 at the Bolt datacenter
• One (1): Pure FlashArray//C50 XR4 at the Eagle Mountain datacenter
Phase 1— Planning/Design
ePlus will conduct a kick-off meeting:
• Introduce the project team and review roles and responsibilities for Customer and ePlus
• Review project objectives and scope of work
o Review task list and which tasks will be delivered on -site vs. remote
• Review ePlus' project management methodology and technical approach
• Review project deliverables and key milestones
• Review the project schedule and overall timelines
• Review the criteria for project acceptance
• Review change management procedures and change windows
• Create the project communications plan, including schedule and frequency of project status meetings
Planning/Design will include information gathering, design session(s), technical architecture discussion(s), and the
creation of documentation deliverables that will support future phases. This phase will include the following activities:
Docusign Envelope ID: CO20C115-FC1F-4A67-B433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
• Conduct Pure Storage design meeting
o Review current Cisco MDS and Fabric Interconnect configurations
o Create design specification document, which may include:
■ Pure Storage network configuration and physical connectivity for each site
■ Pure Storage data store configuration for each site
o Validate the following for the Pure arrays at each site:
■ Rack space
■ Power
■ Connectivity requirements
■ IP addresses
■ Pure cluster configuration details
At the completion of identifying the items listed above, ePlus will provide a Solutions Design document for review
that will incorporate the above items.
Phase 2 — Build
During this phase of the project, ePlus will deploy the Pure Storage arrays at each location, configure networking,
connect to the existing environment, create boot from SAN LUNs, and create UCS service profiles for each host.
• Perform pre -installation review with Customer's team
• Confirm the network and switch settings for the Pure array
• Validate site readiness
• Upgrade vCenter to the recommended version of 8.0
• Configure MDS fiber channel switch for the Pure Storage array
• Rack, cable, and power test the Pure Storage array
• Configure the primary and secondary controllers
• Connect the storage array to MDS and validate connectivity
• Create host and host groups
• Create new boot from SAN LUNs on the Pure array for each host with the recommended version of ESXi
8.0 image
• Create/modify UCS policies for each host
• Create two (2) new datastores on the Pure array
• Storage vMotion up to two (2) test workloads
• Repeat the above steps for the additional two (2) sites
• Configure storage replication for Eagle Mountain to City Hall and Bolt to City Hall
• Provide up to two (2) hours next day support for each of the three sites
Phase 3 — Documentation and Closeout
• As -built Word document of each of the storage arrays
• Visio drawing of the Pure Storage array network connectivity for each site
• Conduct closeout and documentation review meeting
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
Project Management
Standard Project Management is utilized when the management requirements for a project of mid to high
complexity. The expectation is that the Project Manager will be working on tasks which may include meeting
planning, resource scheduling, equipment confirmation, and issue tracking, within a project workbook. The Project
Manager will also be responsible for project closeout and satisfaction surveys.
2.2 DELIVERABLES
ePlus will provide Services only, and no Deliverables will be provided except as follows:
• As -built Word document of each of the storage arrays
• Visio drawing of the Pure Storage array network connectivity for each site
2.3 PLACE OF PERFORMANCE
Unless otherwise specified elsewhere in this POP, all on -site Services will be performed at Customer's facilities
located at the following location(s) ("Customer Site"):
• 100 Fort Worth Trail, Fort Worth, TX
• Services will be performed remotely
3.1 GENERAL RESPONSIBILITIES
During the course of this project, ePlus will require the support of Customer staff and computing resources. If the
required Customer resources cannot be made available, the scope of the Services, estimated schedule (see section
5.1), or both may be affected. Customer agrees to provide the following:
• A work area suitable for the tasks to be performed and any required software or documentation.
• If Customer directly procures any hardware or software required for this project, Customer agrees to
provide the hardware, software, and any accompanying support documentation or instructions.
• Ensure sufficient rack space, power, electric, cooling, etc. for new hardware is in place prior to implementation
o Note: The Customer is responsible for moving existing equipment within a rack to make
sufficient space for new hardware. ePlus resources are not responsible for moving existing
equipment during the physical installation of new hardware.
• Customer is responsible for the removal and disposal of hardware being replaced as part of this project.
• Provide location for disposal of packing materials. ePlus will dispose of debris (cardboard, plastic, wood
skids, Styrofoam, and other miscellaneous packing materials) in customer -supplied dumpster
• Customer will provide patch cables related to project unless otherwise specified in this POP.
• A secure storage location for all equipment delivered to the Customer Site until the scheduled ePlus
installation date, if applicable.
• Contact personnel to escort the ePlus resource(s) through the Customer Site.
• Access to the Customer Site during the work hours required for this project.
• Current network topology
• Electrical power outlets to support requirements of the installed network equipment
• Provide a single technical point of contact, who is familiar with the IT environment and requirements, to
work with ePlus engineering resource(s) throughout the project and act as a liaison between the
Customer's staff.
• Provide requested network diagrams/information to ePlus within two (2) days of the initial request.
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
• Customer represents and warrants that it has all right, title, and interest in and to any data furnished in
connection with the Services and/or that it has obtained all necessary consents, permissions, and releases
necessary for ePlus to perform its obligations under this POP. Customer shall indemnify, defend, and hold
ePlus harmless from any claims or liabilities arising out of Customer's breach of the foregoing.
3.2 PROJECT SPECIFIC CUSTOMER RESPONSIBILITIES
• Provide remote access as needed.
3.3 SYSTEM RESPONSIBILITIES
• Customer is responsible for providing all software and associated licenses.
• Unless otherwise agreed by the Parties, Customer shall respond within two (2) business days of ePlus'
request for documentation or information needed for the project.
• Customer shall ensure that contracts with its own vendors and third parties are fully executed and enable
Customer's business requirements to be met in full. Customer shall be responsible for all payments to,
and the performance of, all non-ePlus entities assigned to, or working on this project.
• ePlus will not be responsible for data loss. Backups should be performed prior to work starting. All data is
the responsibility of the Customer.
• Should a manufacturer provide Customer with specialized or custom software unique to Customer, ePlus
will not be responsible for any delays or failures to perform related to use of such software.
• ePlus shall not be responsible for support and maintenance of products.
• Unless otherwise specified in this POP, ePlus shall not be responsible for any customization of, or labor to
install software (except operating systems or firmware pre -installed by the manufacturer).
• Services do not include resolution of software or hardware problems resulting from third party equipment
or services or problems beyond ePlus' control.
• Services exclude any hardware upgrade required to run new or updated software.
4.1 GENERAL ASSUMPTIONS
The following assumptions were made to create this POP. Should any of these assumptions prove to be incorrect
or incomplete then ePlus may modify the price, scope of work, or Milestones pursuant to the Change Management
Procedure set forth herein. ePlus assumes:
• Where applicable, Customer's Site shall be ready prior to the date scheduled for ePlus to perform the
Services. Costs associated with Customer's inability to (1) make the Customer Site ready or (2) meet any
of the other responsibilities specified in this POP shall be billed at ePlus' then -current time and materials
rates plus travel and other related expenses. Any additional costs incurred by Customer as a result of
delays shall be the sole responsibility of the Customer.
• This POP defines exclusively the scope of the Services. This POP shall not apply to any purchase, support
or maintenance of products, which are purchased separately.
• In the event ePlus is required to provide third party materials under this POP (i.e. cables, racks, etc.),
Customer shall be responsible for any costs, maintenance, and/or warranty obligations therein.
• Acceptance tests conducted in respect of the Services shall apply only to such Services and shall not
constitute acceptance or rejection of any Product purchased or licensed separately by Customer.
• The schedule shall be extended up to thirty (30) days for any personnel change requests made by Customer.
Docusign Envelope ID: CO20C115-FC1F-4A67-B433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
• Customer acknowledges that at any time during the project, if progress is stalled, by no fault of ePlus, for
more than twenty (20) contiguous business days, ePlus reserves the right to issue a Milestone Completion
Certificate for work that has been completed.
• If Services include any assessments of Customer's network, systems, or security protocols, Customer
understands that no guaranty is made by ePlus or its subcontractors that such assessments will detect all
security weaknesses, potential security problems, vulnerabilities, or potential breaches. ePlus does not
guarantee that recommendations or actions undertaken pursuant to this POP will completely address all
issues identified or not identified.
o If an ePlus Subcontractor is used to perform the security assessment/audit services, the data will
be shared with ePlus for gap analysis and recommendation purposes.
• If Services include the implementation of any system dealing with Emergency 911 (E911) Services,
including but not limited to phone systems, the Customer is responsible for ensuring its 911 dialing is
compliant with all applicable laws, including but not limited to "Kari's Law" and the "Ray Baum Act".
ePlus encourages customers to consult with their counsel regarding this matter.
• Documents are created using ePlus templates (structure and format) and delivered to Customer in
softcopy only. Customization to deliverable documents (structure, format, and/or other non-standard
content) must be handled via a Change Request (CR) unless explicitly stated in this POP.
• ePlus Deliverable Documents include up to two (2) revisions, per document, based on Customer feedback.
Subsequent revisions will require a CR or separate POP.
4.2 PROJECT SPECIFIC ASSUMPTIONS
• Calls and meetings will be scheduled at a mutually agreeable time between Customer's and ePlus'
resources. The calls and meetings will be scheduled through ePlus' Project Manager.
• No training is included in this POP.
• Services schedule reflects work effort based on non-contiguous business days and does not include a full-
time ePlus Engineer for staff augmentation during the project.
5.1 ESTIMATED TIMELINE
The estimated timeline for the Services will begin within thirty (30) days after execution of this POP and continue
for not more than twelve (12) months. If Services have not been scheduled at the execution of this POP, a timeline
should be developed mutually by the Parties and agreed to before each phase of the Services begins. The actual
start date will depend on the following considerations:
• Scheduled availability of a qualified systems engineer
• Receipt of Product and any necessary equipment
• Receipt of signed POP from Customer prior to proposed start date
• Receipt of purchase order from Customer
5.2 TERMINATION
Either Party may terminate the POP for any reason on thirty (30) days prior written notice to the other Party.
Upon any such termination, ePlus will be paid all fees and expenses which have been incurred or earned in
connection with the performance of the Services through the effective date of such termination. Additionally, in
the event Customer cancels any Services with less than two (2) weeks prior notice, Customer shall reimburse ePlus
for any non-refundable expenses incurred in preparation for such cancelled Services.
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
For the Services performed under this POP, Customer agrees to pay ePlus a fee of $26,027.00 (the "Fee"), plus any
applicable taxes, as specified.
Milestones are as follows:
Milestone 1 POP Acceptance and Signature $8,480.00
Milestone 2 Project Completion $17,547.00
The Pricing in this POP is valid for sixty (60) days from delivery to the Customer. Fees include reasonable travel to
and from the required location up to a maximum of fifty (50) miles and incidental expenses. Customer shall issue
a purchase order adequate to cover the Fee prior to commencement of Services. Fees for additional services
related to but not defined in this POP will be on a time and materials basis at a rate set forth in a written
amendment or Change Request. All tasks under this POP will be completed during Normal Business Hours.
Payment is due pursuant to the agreed -upon terms in the Agreement. Customer acknowledges that ePlus may
participate in and retain the benefit of incentive plans or other programs with, among others, its travel providers
wherein ePlus may receive benefits, such as frequent flier miles or other consideration for corporate travel
volume. Fees, expenses, and other charges for the Services do not include sales, use, excise, value added, or
other applicable taxes, tariffs, or duties. Payment that may be due on such amounts, and shall be the sole
responsibility of Customer (excluding any applicable taxes based on ePlus' net income or taxes arising from the
employment or independent contractor relationship between ePlus and its personnel).
Upon ePlus' completion of a Milestone or Service performed, ePlus shall notify Customer by providing one of the
following forms of acceptance:
• Signed work order or time sheet; or
• Milestone/Service Completion Certificate ("MCC"); or
• Project completion document
Customer has five (5) working days from the completion of the Services or Milestone, as applicable, to accept the
work performed as being complete. Signing of the MCC, approving the time sheet, or Customer's failure to
respond to the approval request within the designated five (5) working day period, signifies Customer's acceptance
of the Milestone or time sheet and that Services have been performed in accordance with the POP. In order to
refuse acceptance of the Services, Customer must provide ePlus with full details that show that Services do not
conform to the POP. ePlus shall address such non-conformance in a timely manner and shall compile an action
plan to correct any deficiencies. The acceptance process shall be repeated until all deficiencies have been resolved
and the Services meet the requirements of the POP. Acceptance may not be withheld due to defects in Services
that do not represent a material non-conformance with the requirements of the POP.
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
Any change to the scope of Services or the obligations of the Parties under this POP shall be set forth in a mutually
agreed change request signed by both Parties ("Change Request"). The Change Request may be drafted by either
Party and will describe the nature of the change, the reason for the change, and the effect of the change on the
scope of work, Deliverables and/or the schedule. The Parties will negotiate in good faith the changes to the
Services and the additional charges, if any, required to implement the Change Request.
This POP # City of Fort Worth -Pure Storage Install-153515 is acceptable. Please sign and return to Steve Hughes at
TexasServicesManagement@eplus.com.
IN WITNESS WHEREOF, the duly authorized representatives of the Parties hereto have caused this POP to be
executed.
Mark McDaniel
Deputy City Manager
3E6A
Project Objectives Plan
City of Fort Worth
UCS Install and Deployment
POP# City of Fort Worth-UCS Install and Deployment-149706
12/6/2024
Exhibit B-2
Robert Gresky
100 Fort Worth Trail,
Fort Worth, Texas 76102
817-392-6595
robert.gresky@fortworthtexas.gov
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
This Agreement and Project Objectives Plan ("POP") is made December 61h, 2024 ("Effective Date") by and
between City of Fort Worth ("Customer") and ePlus Technology, inc. ("ePlus") (each of ePlus and Customer a
"Party" and together the "Parties"). This POP is governed by the TIPS Contract 230105 for the provision of
professional or consulting services by ePlus to Customer (the "Agreement").
1.1 EXECUTIVE SUMMARY OF THE SERVICES
Customer has engaged ePlus to assist with the migration of their Bolt St. data center fabric interconnects (FI), from
gent 6200 series to gen4 6454s. ePlus will upgrade the two (2) 10 Modules on one (1) 5108 chassis and install
eight (8) B200M6 blades during the Bolt St. firmware upgrade on the UCS platform at the Bolt St. data center. This
will include the cable moves and new cable installs.
1.2 DEFINITIONS
Deliverable: A measurable indication of progress within a given phase, documentation in hard copy or electronic
form such as analyses, reports, manuals, test results, or any other items as set forth in section 2.2.
Milestone: A specific goal, objective, or event pertaining to services described in this POP.
Normal Business Hours: The hours of Monday through Friday 8:00 a.m. to 5:00 p.m. local time, excluding any
federal and ePlus observed holidays. A list of ePlus observed holidays will be provided upon request.
Products: Third -party hardware and/or software products are sold separately and are not deliverables.
2.1 SERVICES
The Services that ePlus and/or its subcontractor shall provide will include:
Fabric Interconnect (FI), B200M6, and UCS 5108 IOM Migration Assistance — Bolt St. UCS Migration Planning
UCS FI Migration from Gent to Gen4 — Planningz/Validation
ePlus and Customer will review the Cisco UCS Migration planning documentation, to validate the existing FI
environment is healthy and can be safely migrated to the new gen4 Fls. Configuration changes that need to be
changed will be documented, and a maintenance window will need to be established, so that the required pre-
requisite configurations for Cisco UCS are implemented. In addition to the health and configuration check, ePlus
will assist Customer in documenting the cable port mapping from gent to gen4. This includes documenting
original port usage and mapping it to the destination port usage. ePlus' engineer and Customer will work to stage
the new gen4 6454 Fls to the same firmware level as the existing gent 6248 Fls. This will require Customer to
provide network access ports and serial console to the new Fls. ePlus will also work with Customer to validate
upgrades for VMware vCenter, VMware Cluster resource usage and mapping, and Intersight account setup/policy
profile creation (based on existing UCS domain).
Bolt St. UCS Migration Implementation
• Upgrade UCS fabric
o Rack, cable, and label two (2) new Fls
■ Configure two (2) FIs and connect to two (2) data center network switches and two (2)
fibre channel SAN fabrics
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
■ Configure two (2) existing data center network switches (Nexus) for two (2) new Fls
■ Test and validate network and FC fabric communication
■ Migrate existing storage system connections from existing FC fabric B to new FC fabric B
■ Replace existing 10 module B with new 10 module B in one (1) chassis and connect to FIs
■ Test and validate B side connections
■ Migrate existing storage system connections from existing FC Fabric A to new FC Fabric
A
■ Replace existing 10 module A with new 10 module A in one (1) chassis and connect to Fls
■ Test and validate A side connections
Update SAN Fabric
• Update zoning on Fabric A for host changes
• Update zoning on Fabric B for host changes
• Update NX-OS configuration for new UCS FI infrastructure
Configure VMware vSphere Hosts
• Configure boot from SAN LUNs on existing storage system (Dell Compellent)
• Install two (2) blades servers in open blade slots
• Customer infrastructure team will add host to existing vSphere cluster and retire an existing host.
• Repeat process until the hosts have been replaced — eight (8) hosts in total
• Complete as -built documentation detailing rack elevations, network connections, and key configuration
settings
UCS Testing
Utilizing the data obtained in the project initiation meeting, ePlus will develop an ATP documentation package. The
ATP package will include a document detailing test resource requirement, procedures, and expected results. The
test plan document package will be reviewed by Customer, to confirm both parties agree to the test plan criteria
and methodologies. After reaching agreement, changes to the ATP package as a result of a feature, application, or
design change will go through a change control process, to verify no changes are implemented without having an
agreed upon ATP.
Cutover Procedure
ePlus will turn the site over to Customer for daily operational support after the testing of the solution. As -built
documentation will be provided for each installation as it is turned over, including for example, design documents,
configuration files, and diagrams.
Informal Training
ePlus will provide informal training to Customer's engineering team throughout the engagement.
Project Management
Standard Project Management is utilized when the management requirements for a project of mid to high
complexity. The expectation is that the Project Manager will be working on tasks which may include meeting
planning, resource scheduling, equipment confirmation, and issue tracking, within a project workbook. The Project
Manager will also be responsible for project closeout and satisfaction surveys.
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
2.2 DELIVERABLES
ePlus will provide Services only, and no Deliverables will be provided except as follows:
• As -built documentation of the UCS Gen4 environment in Microsoft Excel format and/or other applicable
format(s) identified in the planning phase.
2.3 PLACE OF PERFORMANCE
Unless otherwise specified elsewhere in this POP, all on -site Services will be performed at Customer's facilities
located at the following location(s) ("Customer Site"):
• 501 E. Bolt St., Ft. Worth, TX 76110
• Services will be performed remotely
3.1 GENERAL RESPONSIBILITIES
During the course of this project, ePlus will require the support of Customer staff and computing resources. If the
required Customer resources cannot be made available, the scope of the Services, estimated schedule (see section
5.1), or both may be affected. Customer agrees to provide the following:
• A work area suitable for the tasks to be performed and any required software or documentation.
• If Customer directly procures any hardware or software required for this project, Customer agrees to
provide the hardware, software, and any accompanying support documentation or instructions.
• Ensure sufficient rack space, power, electric, cooling, etc. for new hardware is in place prior to
implementation
o Note: The Customer is responsible for moving existing equipment within a rack to make
sufficient space for new hardware. ePlus resources are not responsible for moving existing
equipment during the physical installation of new hardware.
• Customer is responsible for the removal and disposal of hardware being replaced as part of this project.
• Provide location for disposal of packing materials. ePlus will dispose of debris (cardboard, plastic, wood
skids, Styrofoam, and other miscellaneous packing materials) in customer -supplied dumpster
• Customer will provide patch cables related to project unless otherwise specified in this POP.
• A secure storage location for all equipment delivered to the Customer Site until the scheduled ePlus
installation date, if applicable.
• Contact personnel to escort the ePlus resource(s) through the Customer Site.
• Access to the Customer Site during the work hours required for this project.
• Current network topology
• Electrical power outlets to support requirements of the installed network equipment
• Provide a single technical point of contact, who is familiar with the IT environment and requirements, to
work with ePlus engineering resource(s) throughout the project and act as a liaison between the
Customer's staff.
• Provide requested network diagrams/information to the ePlus resource within two (2) days of the initial
request.
• Customer represents and warrants that it has all right, title, and interest in and to any data furnished in
connection with the Services and/or that it has obtained all necessary consents, permissions, and releases
necessary for ePlus to perform its obligations under this POP. Customer shall indemnify, defend, and hold
ePlus harmless from any claims or liabilities arising out of Customer's breach of the foregoing.
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
3.2 PROJECT SPECIFIC CUSTOMER RESPONSIBILITIES
• Customer will provide necessary software and licensing for UCS/VMware environment.
• Customer will provide necessary account access for UCS/VMware environment.
3.3 SYSTEM RESPONSIBILITIES
• Customer is responsible for providing all software and associated licenses.
• Unless otherwise agreed by the Parties, Customer shall respond within two (2) business days of ePlus'
request for documentation or information needed for the project.
• Customer shall ensure that contracts with its own vendors and third parties are fully executed and enable
Customer's business requirements to be met in full. Customer shall be responsible for all payments to,
and the performance of, all non-ePlus entities assigned to, or working on this project.
• ePlus will not be responsible for data loss. Backups should be performed prior to work starting. All data is
the responsibility of the Customer.
• Should a manufacturer provide Customer with specialized or custom software unique to Customer, ePlus
will not be responsible for any delays or failures to perform related to use of such software.
• ePlus shall not be responsible for support and maintenance of products.
• Unless otherwise specified in this POP, ePlus shall not be responsible for any customization of, or labor to
install software (except operating systems or firmware pre -installed by the manufacturer).
• Services do not include resolution of software or hardware problems resulting from third party equipment
or services or problems beyond ePlus' control.
• Services exclude any hardware upgrade required to run new or updated software.
4.1 GENERAL ASSUMPTIONS
The following assumptions were made to create this POP. Should any of these assumptions prove to be incorrect
or incomplete then ePlus may modify the price, scope of work, or Milestones pursuant to the Change Management
Procedure set forth herein. ePlus assumes:
• Where applicable, Customer's Site shall be ready prior to the date scheduled for ePlus to perform the
Services. Costs associated with Customer's inability to (1) make the Customer Site ready or (2) meet any
of the other responsibilities specified in this POP shall be billed at ePlus' then -current time and materials
rates plus travel and other related expenses. Any additional costs incurred by Customer as a resu It of
delays shall be the sole responsibility of the Customer.
• This POP defines exclusively the scope of the Services. This POP shall not apply to any purchase, support
or maintenance of products, which are purchased separately.
• In the event ePlus is required to provide third party materials under this POP (i.e. cables, racks, etc.),
Customer shall be responsible for any costs, maintenance, and/or warranty obligations therein.
• Acceptance tests conducted in respect of the Services shall apply only to such Services and shall not
constitute acceptance or rejection of any Product purchased or licensed separately by Customer.
• The schedule shall be extended up to thirty (30) days for any personnel change requests made by
Customer.
• Customer acknowledges that at any time during the project, if progress is stalled, by no fault of ePlus, for
more than twenty (20) contiguous business days, ePlus reserves the right to issue a Milestone Completion
Certificate for work that has been completed.
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
• If Services include any assessments of Customer's network, systems, or security protocols, Customer
understands that no guaranty is made by ePlus or its subcontractors that such assessments will detect all
security weaknesses, potential security problems, vulnerabilities, or potential breaches. ePlus does not
guarantee that recommendations or actions undertaken pursuant to this POP will completely address all
issues identified or not identified.
o If an ePlus Subcontractor is used to perform the security assessment/audit services, the data will
be shared with ePlus for gap analysis and recommendation purposes.
• If Services include the implementation of any system dealing with Emergency 911 (E911) Services,
including but not limited to phone systems, the Customer is responsible for ensuring its 911 dialing is
compliant with all applicable laws, including but not limited to "Kari's Law" and the "Ray Baum Act".
ePlus encourages customers to consult with their counsel regarding this matter.
• Documents are created using ePlus templates (structure and format) and delivered to Customer in
softcopy only. Customization to deliverable documents (structure, format, and/or other non-standard
content) must be handled via a Change Request (CR) unless explicitly stated in this POP.
• ePlus Deliverable Documents include up to two (2) revisions, per document, based on Customer feedback.
Subsequent revisions will require a CR or separate POP.
4.2 PROJECT SPECIFIC ASSUMPTIONS
• Calls and meetings will be scheduled at a mutually agreeable time between Customer's and ePlus'
resources. The calls and meetings will be scheduled through ePlus' Project Manager.
• No training is included in this project unless otherwise specified in this POP.
• Services schedule reflects work effort based on non-contiguous business days and does not include a full-
time ePlus Engineer for staff augmentation during the project.
5.1 ESTIMATED TIMELINE
The estimated timeline for the Services will begin within thirty (30) days after execution of this POP and continue
for not more than six (6) months. If Services have not been scheduled at the execution of this POP, a timeline
should be developed mutually by the Parties and agreed to before each phase of the Services begins. The actual
start date will depend on the following considerations:
• Scheduled availability of a qualified systems engineer
• Receipt of Product and any necessary equipment
• Receipt of signed POP from Customer prior to proposed start date
• Receipt of purchase order from Customer
5.2 TERMINATION
Either Party may terminate the POP for any reason on thirty (30) days prior written notice to the other Party.
Upon any such termination, ePlus will be paid all fees and expenses which have been incurred or earned in
connection with the performance of the Services through the effective date of such termination. Additionally, in
the event Customer cancels any Services with less than two (2) weeks prior notice, Customer shall reimburse ePlus
for any non-refundable expenses incurred in preparation for such cancelled Services.
Docusign Envelope ID: CO20C115-FC1F-4A67-B433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
For the Services performed under this POP, Customer agrees to pay ePlus a fee of $23,298.00 (the "Fee").
Milestones are as follows:
Milestone 1 POP Signature & Acceptance $11,649.00
Milestone 2 Project Completion $11,649.00
The Pricing in this POP is valid for sixty (60) days from delivery to the Customer. Fees include reasonable travel to
and from the required location and incidental expenses. Customer shall issue a purchase order adequate to
cover the Fee prior to commencement of Services. Fees for additional services related to but not defined in this
POP will be on a time and materials basis at a rate set forth in a written amendment or Change Request. All tasks
under this POP will be completed during Normal Business Hours.
Payment is due pursuant to the agreed -upon terms in the Agreement referenced in section 1.0. Customer
acknowledges that ePlus may participate in and retain the benefit of incentive plans or other programs with, among
others, its travel providers wherein ePlus may receive benefits, such as frequent flier miles or other consideration
for corporate travel volume. Fees, expenses, and other charges for the Services do not include sales, use, excise,
value added, or other applicable taxes, tariffs, or duties. Payment that may be due on such amounts, and shall be
the sole responsibility of Customer (excluding any applicable taxes based on ePlus' net income or taxes arising from
the employment or independent contractor relationship between ePlus and its personnel).
Upon ePlus' completion of a Milestone or Service performed, ePlus shall notify Customer by providing one of the
following forms of acceptance:
• Signed work order or time sheet; or
• Milestone/Service Completion Certificate ("MCC"); or
• Project completion document
Customer has five (5) working days from the completion of the Services or Milestone, as applicable, to accept the
work performed as being complete. Signing of the MCC, approving the time sheet, or Customer's failure to
respond to the approval request within the designated five (5) working day period, signifies Customer's acceptance
of the Milestone or time sheet and that Services have been performed in accordance with the POP. In order to
refuse acceptance of the Services, Customer must provide ePlus with full details that show that Services do not
conform to the POP. ePlus shall address such non-conformance in a timely manner and shall compile an action
plan to correct any deficiencies. The acceptance process shall be repeated until all deficiencies have been resolved
and the Services meet the requirements of the POP. Acceptance may not be withheld due to defects in Services
that do not represent a material non-conformance with the requirements of the POP.
Docusign Envelope ID: CO20C115-FC1F-4A67-B433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
Any change to the scope of Services or the obligations of the Parties under this POP shall be set forth in a mutually
agreed change request signed by both Parties ("Change Request"). The Change Request may be drafted by either
Party and will describe the nature of the change, the reason for the change, and the effect of the change on the
scope of work, Deliverables and/or the schedule. The Parties will negotiate in good faith the changes to the
Services and the additional charges, if any, required to implement the Change Request.
This POP # City of Fort Worth-UCS Install and Deployment-149706 is acceptable. Please sign and return to Misty
Muniga at misty.muniga@eplus.com.
IN WITNESS WHEREOF, the duly authorized representatives of the Parties hereto have caused this POP to be
executed.
Mark McDaniel
Deputy City Manager
3E6A
Project Objectives Plan
City of Fort Worth
Cisco vCube Deployment
POP# City of Fort Worth -Cisco vCube Deployment-155787
11/19/2024
Exhibit C-2
Bobby Lee
100 Fort Worth Trail
Fort Worth, TX 76102
817-392-2310
Bobby.Lee@fortworthtexas.gov
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
This Agreement and Project Objectives Plan ("POP") is made November 19t1', 2024 ("Effective Date") by and
between City of Fort Worth ("Customer") and ePlus Technology, inc. ("ePlus") (each of ePlus and Customer a
"Party" and together the "Parties"). This POP is governed by the US-TIPS230105 Contract, for the provision of
professional or consulting services by ePlus to Customer (the "Agreement").
1.1 EXECUTIVE SUMMARY OF THE SERVICES
Customer has engaged ePlus to replace their existing session border controls with Cisco vCube session border
controls at three (3) locations.
1.2 DEFINITIONS
Deliverable: A measurable indication of progress within a given phase, documentation in hard copy or electronic
form such as analyses, reports, manuals, test results, or any other items as set forth in section 2.2.
Milestone: A specific goal, objective, or event pertaining to services described in this POP.
Normal Business Hours: The hours of Monday through Friday 8:00 a.m. to 5:00 p.m. local time, excluding any
federal and ePlus observed holidays. A list of ePlus observed holidays will be provided upon request.
Products: Third -party hardware and/or software products are sold separately and are not deliverables.
2.1 SERVICES
The Services that ePlus and/or its subcontractor shall provide will include:
Phase 1— Planning/Design
ePlus will conduct a kick-off meeting:
• Introduce the project team and review roles and responsibilities for Customer and ePlus
• Review project objectives and scope of work
o Review task list and which tasks will be delivered on -site vs. remote
• Review ePlus' project management methodology and technical approach
• Review project deliverables and key milestones
• Review the project schedule and overall timelines
• Review the criteria for project acceptance
• Review change management procedures and change windows
• Create the project communications plan, including schedule and frequency of project status meetings
Planning and Design will include information gathering, design sessions, technical architecture discussions, and the
creation of documentation deliverables that will support future phases. This phase will include the following activities:
• Conduct design/review meeting
o Review current Cube configurations
o Create design specification document, which includes:
■ Network topology for existing and planned Cubes
■ PSTN and UCM route plan
■ High availability platform features/protocols
■ Quality of Service (QoS)
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
■ VLAN design
■ Internet Protocol (IP) addressing schema
■ Software release recommendations based on features and/or functionality
At the completion of identifying the items listed above, ePlus will provide a solutions design diagram and method
of procedure documents for review that will incorporate the above items. These documents will be the overall
design for the deployment.
Phase 2 — Deployment of vCube
Up to one (1) Cisco vCube 8OOOv will be deployed on a Customer -provided compute infrastructure at the following
locations:
• City Hall
• Eagle Mountain
• Bolt
Each location will be configured identically with the following:
• OVA for vCube 8OOOv deployed on a Customer -provided compute and VMware
• Bring dial plans from the existing Cube router to the new vCube 8OOOv
• Update UCM dial plan and routes, if required
• Up to one (1) cutover per location
• Decommission the existing Cube router
Phase 3 — Documentation and Closeout
• Visio documentation of the network in Visio and PDF format of the following:
o vCube configuration and route plan
• Conduct a closeout and documentation review meeting
Project Management
Standard Project Management is utilized when the management requirements for a project of mid to high
complexity. The expectation is that the Project Manager will be working on tasks which may include meeting
planning, resource scheduling, equipment confirmation, and issue tracking, within a project workbook. The Project
Manager will also be responsible for project closeout and satisfaction surveys.
2.2 DELIVERABLES
ePlus will provide Services only, and no Deliverables will be provided.
2.3 PLACE OF PERFORMANCE
Unless otherwise specified elsewhere in this POP, all on -site Services will be performed at Customer's facilities
located at the following location(s) ("Customer Site"):
• Services will be performed remotely
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
3.1 GENERAL RESPONSIBILITIES
During the course of this project, ePlus will require the support of Customer staff and computing resources. If the
required Customer resources cannot be made available, the scope of the Services, estimated schedule (see section
5.1), or both may be affected. Customer agrees to provide the following:
• A work area suitable for the tasks to be performed and any required software or documentation.
• If Customer directly procures any hardware or software required for this project, Customer agrees to
provide the hardware, software, and any accompanying support documentation or instructions.
• Ensure sufficient rack space, power, electric, cooling, etc. for new hardware is in place prior to
implementation
o Note: The Customer is responsible for moving existing equipment within a rack to make
sufficient space for new hardware. ePlus resources are not responsible for moving existing
equipment during the physical installation of new hardware.
• Customer is responsible for the removal and disposal of hardware being replaced as part of this project.
• Provide location for disposal of packing materials. ePlus will dispose of debris (cardboard, plastic, wood
skids, Styrofoam, and other miscellaneous packing materials) in customer -supplied dumpster
• Customer will provide patch cables related to project unless otherwise specified in this POP.
• A secure storage location for all equipment delivered to the Customer Site until the scheduled ePlus
installation date, if applicable.
• Contact personnel to escort the ePlus resource(s) through the Customer Site.
• Access to the Customer Site during the work hours required for this project.
• Current network topology
• Electrical power outlets to support requirements of the installed network equipment
• Provide a single technical point of contact, who is familiar with the IT environment and requirements, to
work with ePlus engineering resource(s) throughout the project and act as a liaison between the
Customer's staff.
• Provide requested network diagrams/information to ePlus within two (2) days of the initial request.
• Customer represents and warrants that it has all right, title, and interest in and to any data furnished in
connection with the Services and/or that it has obtained all necessary consents, permissions, and releases
necessary for ePlus to perform its obligations under this POP. Customer shall indemnify, defend, and hold
ePlus harmless from any claims or liabilities arising out of Customer's breach of the foregoing.
3.2 PROJECT SPECIFIC CUSTOMER RESPONSIBILITIES
• Customer to provide remote access as needed.
• Customer is responsible for carrier coordination and configuration updates, if required
3.3 SYSTEM RESPONSIBILITIES
• Customer is responsible for providing all software and associated licenses.
• Unless otherwise agreed by the Parties, Customer shall respond within two (2) business days of ePlus'
request for documentation or information needed for the project.
• Customer shall ensure that contracts with its own vendors and third parties are fully executed and enable
Customer's business requirements to be met in full. Customer shall be responsible for all payments to,
and the performance of, all non-ePlus entities assigned to, or working on this project.
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
• ePlus will not be responsible for data loss. Backups should be performed prior to work starting. All data is
the responsibility of the Customer.
• Should a manufacturer provide Customer with specialized or custom software unique to Customer, ePlus
will not be responsible for any delays or failures to perform related to use of such software.
• ePlus shall not be responsible for support and maintenance of products.
• Unless otherwise specified in this POP, ePlus shall not be responsible for any customization of, or labor to
install software (except operating systems or firmware pre -installed by the manufacturer).
• Services do not include resolution of software or hardware problems resulting from third party equipment
or services or problems beyond ePlus' control.
• Services exclude any hardware upgrade required to run new or updated software.
4.1 GENERALAssUMPTIONS
The following assumptions were made to create this POP. Should any of these assumptions prove to be incorrect
or incomplete then ePlus may modify the price, scope of work, or Milestones pursuant to the Change Management
Procedure set forth herein. ePlus assumes:
• Where applicable, Customer's Site shall be ready prior to the date scheduled for ePlus to perform the
Services. Costs associated with Customer's inability to (1) make the Customer Site ready or (2) meet any
of the other responsibilities specified in this POP shall be billed at ePlus' then -current time and materials
rates plus travel and other related expenses. Any additional costs incurred by Customer as a result of
delays shall be the sole responsibility of the Customer.
• This POP defines exclusively the scope of the Services. This POP shall not apply to any purchase, support
or maintenance of products, which are purchased separately.
• In the event ePlus is required to provide third party materials under this POP (i.e. cables, racks, etc.),
Customer shall be responsible for any costs, maintenance, and/or warranty obligations therein.
• Acceptance tests conducted in respect of the Services shall apply only to such Services and shall not
constitute acceptance or rejection of any Product purchased or licensed separately by Customer.
• The schedule shall be extended up to thirty (30) days for any personnel change requests made by Customer.
• Customer acknowledges that at any time during the project, if progress is stalled, by no fault of ePlus, for
more than twenty (20) contiguous business days, ePlus reserves the right to issue a Milestone Completion
Certificate for work that has been completed.
• If Services include any assessments of Customer's network, systems, or security protocols, Customer
understands that no guaranty is made by ePlus or its subcontractors that such assessments will detect all
security weaknesses, potential security problems, vulnerabilities, or potential breaches. ePlus does not
guarantee that recommendations or actions undertaken pursuant to this POP will completely address all
issues identified or not identified.
o If an ePlus Subcontractor is used to perform the security assessment/audit services, the data will
be shared with ePlus for gap analysis and recommendation purposes.
• If Services include the implementation of any system dealing with Emergency 911 (E911) Services,
including but not limited to phone systems, the Customer is responsible for ensuring its 911 dialing is
compliant with all applicable laws, including but not limited to "Kari's Law" and the "Ray Baum Act".
ePlus encourages customers to consult with their counsel regarding this matter.
Docusign Envelope ID: CO20C115-FC1F-4A67-B433-72E291E06EM
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
4.2 PROJECT SPECIFIC ASSUMPTIONS
• Calls and meetings will be scheduled at a mutually agreeable time between Customer's and ePlus'
resources. The calls and meetings will be scheduled through ePlus' Project Manager.
• No training is included in this POP.
• Services schedule reflects work effort based on non-contiguous business days and does not include a full-
time ePlus Engineer for staff augmentation during the project.
5.1 ESTIMATED TIMELINE
The estimated timeline for the Services will begin within thirty (30) days after execution of this POP and continue
for not more than six (6) months. If Services have not been scheduled at the execution of this POP, a timeline
should be developed mutually by the Parties and agreed to before each phase of the Services begins. The actual
start date will depend on the following considerations:
• Scheduled availability of a qualified systems engineer
• Receipt of Product and any necessary equipment
• Receipt of signed POP from Customer prior to proposed start date
• Receipt of purchase order from Customer
5.2 TERMINATION
Either Party may terminate the POP for any reason on thirty (30) days prior written notice to the other Party.
Upon any such termination, ePlus will be paid all fees and expenses which have been incurred or earned in
connection with the performance of the Services through the effective date of such termination. Additionally, in
the event Customer cancels any Services with less than two (2) weeks prior notice, Customer shall reimburse ePlus
for any non-refundable expenses incurred in preparation for such cancelled Services.
For the Services performed under this POP, Customer agrees to pay ePlus a fee of $27,542.00 (the "Fee"), plus any
applicable taxes, as specified.
Milestones are as follows:
Milestone 1 POP Acceptance and Signature $13,771.00
Milestone 2 Project Completion $13,771.00
The Pricing in this POP is valid for sixty (60) days from delivery to the Customer. Customer shall issue a purchase
order adequate to cover the Fee prior to commencement of Services. Fees for additional services related to but
not defined in this POP will be on a time and materials basis at a rate set forth in a written amendment or Change
Request. All tasks under this POP will be completed during Normal Business Hours.
Docusign Envelope ID: CO20C115-FC1F-4A67-B433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
Payment is due pursuant to the agreed -upon terms in the Agreement. Customer acknowledges that ePlus may
participate in and retain the benefit of incentive plans or other programs with, among others, its travel providers
wherein ePlus may receive benefits, such as frequent flier miles or other consideration for corporate travel
volume. Fees, expenses, and other charges for the Services do not include sales, use, excise, value added, or
other applicable taxes, tariffs, or duties. Payment that may be due on such amounts, and shall be the sole
responsibility of Customer (excluding any applicable taxes based on ePlus' net income or taxes arising from the
employment or independent contractor relationship between ePlus and its personnel).
Upon ePlus' completion of a Milestone or Service performed, ePlus shall notify Customer by providing one of the
following forms of acceptance:
• Signed work order or time sheet; or
• Milestone/Service Completion Certificate ("MCC"); or
• Project completion document
Customer has five (5) working days from the completion of the Services or Milestone, as applicable, to accept the
work performed as being complete. Signing of the MCC, approving the time sheet, or Customer's failure to
respond to the approval request within the designated five (5) working day period, signifies Customer's acceptance
of the Milestone or time sheet and that Services have been performed in accordance with the POP. In order to
refuse acceptance of the Services, Customer must provide ePlus with full details that show that Services do not
conform to the POP. ePlus shall address such non-conformance in a timely manner and shall compile an action
plan to correct any deficiencies. The acceptance process shall be repeated until all deficiencies have been resolved
and the Services meet the requirements of the POP. Acceptance may not be withheld due to defects in Services
that do not represent a material non-conformance with the requirements of the POP.
Any change to the scope of Services or the obligations of the Parties under this POP shall be set forth in a mutually
agreed change request signed by both Parties ("Change Request"). The Change Request may be drafted by either
Party and will describe the nature of the change, the reason for the change, and the effect of the change on the
scope of work, Deliverables and/or the schedule. The Parties will negotiate in good faith the changes to the
Services and the additional charges, if any, required to implement the Change Request.
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
e+ PROJECT OBJECTIVES PLAN
City of Fort Worth
This POP # City of Fort Worth -Cisco vCube Deployment-155787 is acceptable. Please sign and return to Greg Stitt
at ncfl-services-management@eplus.com.
IN WITNESS WHEREOF, the duly authorized representatives of the Parties hereto have caused this POP to be
executed.
Mark McDaniel
Deputy City Manager
Docusign Envelope ID: CO20C115-FC1F-4A67-13433-72E291E06E6A
I L/11/G , IV.J-v1
M&C Review
CITY COUNCIL AGENDA
Official site of the City of Fort Worth, Texas
FORT OR? H
'111�
Create New From This M&C
DATE: 2/14/2023 REFERENCE **M&C 23- LOG NAME: 041NFRASTRUCTURE
NO.: 0061 MULTI -COOP
CODE: P TYPE: CONSENT PUBLIC NO
HEARING:
SUBJECT: (ALL) Authorize Non -Exclusive Purchase Agreements for Information Technology
Infrastructure, with Netsync Network Solutions, Inc., Presidio Networked Solutions Group,
LLC, ePlus Technology, Inc., and World Wide Technology LLC using Multiple State of
Texas Department of Information Resources, OMNIA Partners and The Interlocal
Purchasing System Cooperative Contracts With a Combined Annual Amount Up to
$11,200,000.00, and Four One -Year Renewal Options with State of Texas Department of
Information Resources and OMNIA Partners in the Amount of $10,000,000.00 for the First
Renewal and $6,200,000.00 for the Remainder Renewals for the Information Technology
Solutions Department
RECOMMENDATION:
It is recommended that City Council to authorize non-exclusive purchase agreements for Information
Technology Infrastructure with Netsync Network Solutions, Inc., Presidio Networked Solutions Group,
LLC, ePlus Technology, Inc. and World Wide Technology LLC using Multiple State of Texas
Department of Information Resources, OMNIA Partners and The Interlocal Purchasing System
Cooperative Contract with a combined annual amount up to $11,200,000.00, and four one-year
renewal options with Texas Department of Information Resources and OMNIA Partners in the amount
of $10,000,000.00 for the first renewal and $6,200,000.00 for the remainder renewals for the
Information Technology Solutions Department.
DISCUSSION:
The Information Technology Solutions Department (ITS) will use these agreements to purchase
equipment and services from Netsync Network Solutions, Inc., Presidio Networked Solutions Group,
LLC, ePlus Technology, Inc and World Wide Technology LLC. to support the City's information
technology infrastructure. This infrastructure includes equipment and software supporting the City's
servers, data storage, virtual desktop environment, and network and telephone systems. These
agreements will be used to support the refreshes for the equipment that has reached the end of life
cycle as well as new projects for City departments using the following cooperative contracts:
Vendor
Presidio,
Netsync and
WWT
Presidio,
Netsync and
WWT
Presidio,
Netsync and
WWT
Co-op Expiration RFO Responses
Date Published Due
DIR-TSO-
4167
DIR-TSO-
3763
7/3/2023
1 /10/2024
12/20/2017 2/5/2018
9/12/2016
DIR-TSO- 12/17/2023 3/20/2018
4299
WWT and DIR-TSO- 10/2/2024 1/12/2018
ePlus 4160
10/13/2016
WEYXIIRl
000091KIIIIK
apps.cfwnet.org/council_packet/mc_review.asp?ID=30688&councildate=2/14/2023 1 /3
Docusign Envelope ID: CO20C115-FC1F-4A67-B433-72E291E06E6A -I M&C Review
G � IV.JJ/"�Ivl
Vendor
Co-op
Expiration
RFO
Responses
Date
Published
Due
Presidio and
DIR-TSO-
2/21/2025
2/26/2018
4/9/2018
ePlus
4288
WWT
DIR-CPO-
1/23/2025
3/15/2019
4/25/2019
4444
Netsync and
TIPS
5/31/2023
1/9/2020
2/21/2020
ePlus
200105
WWT
OMNIA
5/31/2026
12/1/2020
1/19/2021
R210407
On September 28, 2021, City Council approved Mayor & Council communication (M&C) 21-
0753 authorizing similar agreements for information technology infrastructure purchases. Due to
several larger projects, Infrastructure refresh, Future City Hall, planned American Rescue Plan
Act spend, and ongoing City growth, additional spending authority is being requested. To avoid any
confusion, approval of this M&C will eliminate prior spending authority and contracts authorized under
Mayor and Council Communication P-12248, 19-0123, 19-0270, 20-0650 and 21-0753.
Approval of this M&C will allow a total of $11,200,000.00 in expenditures for the initial year,
$10,000,000.00 for the first renewal and $6,200,000.00 for the remainder renewals for projects such
as safety and security, new building projects, building upgrades, building renovations and building
expansion projects. These agreements and spending authority will be made available to Radio
Services, Desktop, Hardware and Security divisions to purchase hardware and software for City
departments as requested.
On May 24, 2022 Mayor and Council Communication (M&C) 22-0366 and 22-0367 were approved to
allocate American Rescue Plan Act (ARPA) Subtitle M (Coronavirus State and Local Fiscal Recovery
Funds) to the Information Technology Solutions (ITS) Department providing up to $3,675,000.00 and
$3,595,000.00 in support of infrastructure, data protection initiatives, information security and cyber
security. The Information Technology Solutions Department (ITS) will use these agreements to
purchase equipment and services to support the City's information technology infrastructure based on
initiatives identified in (M&C) 22-0366 and 22-0367.
ITS Department will ensure that each vendor is given equal opportunity to earn a minimum of 10\% of
the business. No specific contract amount is guaranteed.
PRICE ANALYSIS - The Texas Department of Information Resources Contracts (DIR), OMNIA
Partners (OMNIA) and The Interlocal Purchasing System Cooperative Contracts offer discounted
pricing. Staff has reviewed the pricing and determined it to be fair and reasonable.
COOPERATIVE PURCHASE - State law provides that a local government purchasing an item under
a cooperative purchasing agreement satisfies any state law requiring that the local government seek
competitive bids for the purchase of items. DIR, OMNIA and TIPS Contracts are competitively bid to
increase and simplify the purchasing power of government entities.
M/WBE - An MBE/SBE goal is not assigned when purchasing from an approved purchasing
cooperative or public entity.
ADMINISTRATIVE CHANGE ORDER: An administrative change order or increase may be made by
the City Manager up to the amount allowed by relevant law and the Fort Worth City Code and does
not require specific City Council approval as long as sufficient funds have been appropriated.
SUCCESSOR LANGUAGE: The City will initially use these contracts to make purchases authorized
by this M&C. The Cooperative Contracts are set to expire on various dates. If the contracts are
extended, this M&C authorizes the City to purchase similar equipment and supplies under the
extended contract. If the contracts are not extended, but DIR, OMNIA and/or TIPS executes new
cooperative contracts with substantially similar terms, this M&C authorizes the City to purchase the
same equipment and supplies under the new contracts. If this occurs, in no event will the City
continue to purchase goods and services under the new agreements past 2027 without seeking
Council approval.
AGREEMENT TERM: Upon City Council's approval, these agreements will be executed and continue
for a term of 12 months in accordance with approval date of this request. The agreements will renew
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Docusign Envelope ID: CO20C115-FC1F-4A67-B433-72E291E06E6A -I M&C Review
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on an annual basis thereafter. The renewals do not require specific City Council approval as long as
sufficient funds have been appropriated.
RENEWAL TERMS - The Texas Department of Information Resources Contracts (DIR) Agreement
may be renewed annually for four (4) one-year terms for the same annual amount. The Interlocal
Purchasing System Cooperative Contracts may be renewed for one-year for the same annual amount.
The OMNIA Partners may be renewed for three (3) one-year terms the the same annual amount. The
renewals do not require specific City Council approval as long as sufficient funds have been
appropriated.
FISCAL INFORMATION/CERTIFICATION:
The Director of Finance certifies that funds are available in the current capital and operating budgets,
as previously appropriated, in the ITS Capital Projects Funds for the Technology Infrastructure -IT and
the General Fund to support the approval of the above recommendation and exection of the purchase
agreements. Prior to any expenditure being incurred, the Information Technology Services
Department has the responsibility to validate the availability of funds.
TO
Fund Department Account Project Program Activity I Budget Reference # Amount
ID ID I Year (Chartfield 2)
FROM
Fund Department Account Project
ID I I ID
Submitted for City Manager's Office by_
Originating Department Head:
Additional Information Contact:
ATTACHMENTS
Program I Activity I Budget Reference # Amount
Year (Chartfield 2)
Valerie Washington (6192)
Kevin Gunn (2015)
Kevin Gunn (2015)
041NFRASTRUCTURE MULTI -COOP funds availabilitv.pdf (CFW Internal)
FID Template Multi Coop Dec2022.xlsx (CFW Internal)
Form 1295 Certificate 100986599 - NETSYNC.pdf (CFW Internal)
Form 1295 Certificate 100987319 CoFW DIR-TSO-4167 Presidio.pdf (CFW Internal)
Form 1295 Certificate 100987322 CoFW DIR-TSO-3763 Presidio.pdf (CFW Internal)
Form 1295 Certificate 100987323 CoFW DIR-TSO-4299 Presidio.pdf (CFW Internal)
Form 1295 Certificate 100987325 CoFw DIR-TSO-4288-Presidio.pdf (CFW Internal)
Form 1295 Certificate Citv of Ft Worth 2022-96353WWTpdf (CFW Internal)
Form 1295 Certificate of Interested Eplus.ndf (CFW Internal)
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