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CONTRACTNO.'
MAINTENANCE AGREEMENT'
This MAINTENANCE AGREEMENT ("Agreement"') is made and entered into by and
between the CITY OF FORT'WORTH (the"City"), a home rule municipal corporation of the State of
Texas, acting by and through Charles W. Daniels, its duty authorized As ist nt City Manager, a n
Inc. ("Consultant"), a Maryland Corporation and acting by and through Lisa Reaver, its duly
authorized President and CEO.
1. SCOPE OF SERVICES.
Consultant wild, with good faith and due diligence, provide the City with technical support and assistance
and program updates for the ADORE software and provide a one day on-site training. In particular,
Consultant will perform all duties outlined and described in the Scope of Work, which is attached hereto
as Exhibit "'A" and incorporated herein for all purposes as though it were set forth at length. The actions
and objectives contained in Exhibit"A" are referred to herein as the"Services."
Consultant shall perform the Services in accordance with standards in the industry for the carne or similar
services. In addition, Consultant shall perform the Services in accordance with all applicable federal,
state, and local laws, rules, and regulations.
2. TERM.
This Agreement shall commence upon October 1, 2013 "effective Date") and sh all expire on
September 30, 2014, wunless terminated earlier in accordance with the provisions of this Agreement. The
Agreement may be renewed for up to three additional one-year periods by mutual written agreement of
the parties.
3. COMPENSATION'.
As full and complete compensation for all Services described,1, above, Consultant shall he paid a.
fee of Five Thousand Nine Hundred Ten Dollars, ($151,910.001) in accordance with the provisions of this
Agreement and the Payment Schedule attached as Exhibit "% which is incorporated for, all purposes
herein. Consultant shall not perform any additional services for the City not specified by this Agreement
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unless the City requests and approves in writing the additional costs for such services. The City shall not
be liable for any additional expenses of Consultant not specified by this Agreement unless the .pity first
approves such expenses in writing..
4. TERMINATION.
4.1. Written Notice.
The City or Consultant may terminate this Agreement at any time and for any reason by
providing the other party with 31 days written notice of termination.
4.2 Non-appropriation of Funds.
In the event no funds or insufficient finds are appropriated by the City in any fiscal
period for any payments due hereunder, City will notify Consultant of such occurrence and this
Agreement shall terminate on the last day of the fiscal period for whic
OFFICIAL RECORD
Maintenance Agreement
CFW and MBE,Inc. 2013 aye§999 Tv F WORTH,TX
received without penalty or expense to the City of any kind whatsoever, except as to the portions
of the pa tints here*in agreed upon for which funds shall have been appropriated.
4.3 Duties and Obli ations of the Parties.
In the event that this Agreement is terminated prior to the, Expiration Datel the City
shall pay Consultant for services actually rendered up to -the effective date of termination and
Consultant shall continue to provide the City with services requested by the City and in
accordance with this Agreement up to the effective date of termination.
5. DISCLOSURE OF CONFLICTS AND CONFIDENTIAL INFORMATION.
Consultant hereby warrants to the City that Consultant has made full disclosure in writing of
any existing or potential conflicts of interest related to Consultant's services, under this Agreement. In
the event that any conflicts of interest arise after the Effective Date of this Agreement, Consultant
hereby agrees immediately to make full disclosure to the City in writing.
Consultant, for itself and its officers., acrents and emploN,-ees. further agrees that it shall treat all
information provided to it by the City ("City Information"") as confidential and shall not d'isclose any
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such information to a third' partv without the prior Avritten approval of the City. Consultant shall store
and maintain City Information in a secure manner and shall not allow unauthorized users to access.
modi�-',, delete or otherwise con-Lipt City hiformation in anv way. Consultant shall notif�,- the City
immediately if the security or integrity 4 any City informatio'n' has� been compromised or is believed to
have been compromised.,
6. RIGHT'TO AUDIT:.
Consultant agrees that the City shall., until the expiration of three (3) �-ears after final pavment
under this Agreement have access to and the right to examine at reasonable times anv directly"pertinent
books. documents, papers and records of the consultant involving trwisactions relating to this
Agreement at no additional cost to the Citv. Consultant, agrees that the Cite have access, during
Consultant facilities and shall be provided adequate and
normal working hours to all neces,san I
appropriate work space in order to conduct audits in compliance with the provisions of this section. The
Cigar shall give Consultant reasonable advance notice of intended audits.
Consultant further agrees to include in all its subcontractor agreements hereunder a provision to
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the effect that the subcontractor agrees that the Cite shall, until epiration of three ears after final
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pad°--ment of the subcontract, have access to and the fight to examine at reasonable times anv directly
pertinent books, documents, papers and records of such subcontractor involving transactions related to the
subcontract, and further that City shall have access during normal working hours to all subcontractor
facilities and, shall be provided adequate and appropriate work space in order to conduct audits in
compliance with the provisions of this paragraph. City shall give subcontractor, reasonable notice of
intended audits.
7. INDEPENDENT CONTRACTOR.
It is expressly understood and agreed that Consultant shall operate as an independent contractor,
as to all rights, and privileges granted herein. and not as agent, representative or employee of the City*.
Subject to and in accordance with the conditions and provisions of this Agreement, Consultant shall
have the exclusive right to control the details of its operations and activities and be solely responsible
for the acts and omissions of its officers, agents, sere ants. employees. contractors and, subcontractors.
Ma�intenance Agreement
CF'and MdE,Inc., Page 2 of 10
consultant acknowledges that the doctrine of responde�at.superior shall not apply as between the City,
its officers, agents, servants and employees, and Consultant, its officers, agents, employees, servants,
contractors, subcontractors. Consultant farther agrees that nothing herein shall he construed as the
creation of a partnership orjoint enterprise between City and Consultant.
8. LIABILITY AND INDEMNIFICATION,
CONSULTANT SHALL BE LL4BLE AND RESPONSIBLE FOR ANY AND ALL
PROPERTY LOSS PROPERTY DAM4 GE ANDIOR PERSONAL I NJUR,y LvCL uDING DEATH
TO ANY AND ALL PERSONS, OF ANY K(AD OR CHAR4CTER
ASSERTED, TO THE EXTENT CAUSED BY 7HE NEGLIGENT ACTS OR 0MISSION(S),
M4LFEASANCE OR INTENTIONAL MISCOADUCT F CONSULTANT ITS OFFICERS,
A GENTS,SER V IS OR EMPL 0 Y ES.
CONSULTANT COVENANTS AND AGREES TO, AND DOES DEREBY, IN''.I� .IFY,
HOLD" R4RULESS AND DEFEAD I HE CITY, ITS OFFICERS,; A GENTS, SERVANTS
E GAINST ANY A"ALL
CLALVS OR LA WSUITS FOR EITHER
PROPERTY G OR LOSS CL UD 'J ALLEGED DAMAGE R LOSS TO
CONSULTANT'S BUSINESS AND ANY RESULIING L0,VT PROFITS) ANDIOR PERSONAL
INJURY
TO ANYAAD ALL PERSONS, OF ANYKIND OR ,
9WETHER REAL OR ASSERTED,, SING OUT OF OR IN COAWEC77ON WITH THIS
A GREEMENT, TO THE ENT A US ED B Y 771E IVEGLJGENT A CIS OR OMISSIONS O
M4LFEASANCE OF CONSUL TANT
ASSIGNMENT AND,SUBCONTRACTING.
Consultant shall not assign or subcontract any of its duties obligations or rights under this
Agreement without the poor written consent of to City. If the City grants consent to an assignment,the
assignee shall execute a written agreement with the City and the Consultant under which the assignee
agrees to be bound,by the duties and obligations of Consultant under this Agreement. The Consultant and
Assignee shall be jointly liable for all obligations under this Agreement prior to the assignment. If the
City ,grants consent to a subcontract the subcontractor shall execute a 'teen agreement with the
Consultant referencing this Agreement under which the subcontractor shall agree to be bound by the
duties and obligation of the Consultant under this Agreement as such duties and obligations may apply.
The Consultant shall provide the City with a fully executed copy of any such subcontract.
10. INSURANCE.
Consultant shall provide the City with one or more certificates of insurance :ocument ng
policies of the following mm* imum coverage limits that are to be in effect prior to commencement of any
work pursuant to this Agreement-,
1 .1 Coverage and Limits
a Commercial General Liability
1,000,000 Each Occurrence
$2,000,000 Aggregate
(b) Automobile Liability
11 Each accident on a combined single limit basis or
$25000 Bodily injurer per person
Maintenance Agreement
CFW and E,y Inc. Page 3 of 0
$5001000 Bodily injury per occurrence
$100!)000 Property damage
Coverage shall be on any vehicle used by the Consultant, its employees, agents,
representatives in the course of the providing services under this Agreement.
Any vehicle"shall be any vehicle owned and non-owned
(c) Worker's Compensation,
Statutory limits
Employer's liability
$1001000 Each accident/occurrence
$1001000 Disease -per each employee
$5001000 Disease-policy limit
This coverage may be written as follows:
Workers' Compensation and Employers' Liability coverage with limits consistent with
statutory benefits outlined in the Texas Workers Compensation Act (Texas Labor Code,
Title 5, Subtitle A)and minimum policy limits,for Employers' Liability of 100,000 each
accident/occurrence, $500,000 bodily injury disease poficy lu' llit and $100,000 per
disease per employee
(d) Professional Liability(Errors& Omissions)
$1,0001000 Each Claim Limit
$
1,000,000 Aggregate Limit
Professional Liability coverage may be provided through an endorsement to-the
Commercial General Liability(CGL)policy,or a separate policy specific to
Professional E&O. Either is acceptable if coverage meets aU other requirements.
Coverage shall be claims made, and maintained for the duration of the
contractual agreement and for two(2,) yearsf olio wing completion of services
provided., An annual certificate of insurance shall be submitted to the City to
evidence coverage.
101.2 Certificates.
Certificates of Insurance evidencing that the Consultant has obtained all required
insurance shall be delivered to the City prior to Consultant proceeding with any work
pursuant to -this Agreement. All policies, except Workers' Compensation shall be
endorsed to name the City as an additional insured thereon, as its *interests, may appear.
All policies shall contain a Waiver of Subrogation for the benefit of the City of Fort
Worth. The to City shall include its employees, officers, officials, agent, and
volunteers in respect to the contracted services. Any failure on the part of the City to
request required insurance documentation shall not constitute a waiver of the insurance
requirement. A minimum of thirty(301),days notice of cancellation or reduction in limits
of coverage shall be provided to the City. Ten(10)days notice shall be acceptable in the
event of non-payment of premium. Such terms shall be endorsed onto Consultant's
insurance policies. Notice shall be sent to the Risk Manager, City of Fort Worth, 1000
Throckmoirton, Fort Worth, Texas 76102, with copies to the City Attorney at the same
address.
Maintenance Agreement
CFW'and MdE,Inc. Page 4 of 10
..........
COMPLIANCE WITH LAWS, ORDINANCES, RULES AND REGULATIONS.
Consultant agrees to comply with all applicable federal, state and local laws, ordinances,, rules
and regulations. If the City notifies Consultant of any violation of such laws, ordinances, rules or
regulations'. Consultant shall immediately desist from and correct the violation.
12. NON-DISCRIMINATIC COVENANT.
I Consultant, for itself, its personal representatives, assigns, subcontractors and successors in
interest, as part of the consideration herein, agrees that in the performance of Consultant's duties and
obligations hereunder, it shall not discriminate in the treatment or employment of any individual or group
of individuals on any basis prohibited by law. If any claim arises from an alleged violation of this non-
discrimination covenant by Consultant, its personal representatives, assigns, subcontractors or successors
in interest, Consultant agrees to assume such liability and to indemnify and defend the City and hold the
City harmless from such claim.
13. NOTICES.
Notices required pursuant to the provisions of this Agreement shall be conclusively determined
to have been delivered when (1) hand-,delivered to the other party, its agents, employees, servants or
representatives, (2) delivered by foes* 'le with electronic confirmation of the transmission, or (3)
received, by the other party by United States Mail, registered� return receipt requested, addressed as
fellows
To The CITY: To CONSULTANT.-
City of Fort Worth NIDE Inc
Attn: Charles W. Daniels Attn: Lisa Reaver
10010 Throck:morton 14502 Green view Dr Suite520
Fort Worth TX 76 102 Laurel, MD 7018
Facsimile- (817) 392-3942 Phone: (301) 497-9508
140 SOLICITATION OF EMPLOYEES.
Neither the City nor Consultant shall, during the to of this agreement and additionally for a
period of one year after its termination, solicit for employment or employ, whether as employee or
independent contractor, any person who is or has been employed by the other during the to of this
agreement,, without the prior written consent of the person's employer.
15. GOVERNMENTAL P+ ERS.
It is understood and agreed that by execution of this Agreement, the City does, not waive or
surrender any of its governmental powers.
16* NO WAIVER.
The failure of the City or Consultant to insist upon the performance of any to or provision of
'this Agreement or to exercise any right granted herein shall not constitute a waiver of the City's or
Consultant's respective right to insist upon appropriate performance or to assert any such right on any
future occasion.
Maintenance Agreement
CFW and MdE,Inc. Page 5 of 10
1 7. GOVERNING LAW/ NU .
This, Agreement shall be construed in accordance with the internal laws of the State of Texas. If
y action, whether real or asserted, at law or in equity, is brought on the basis of this Agreement, venue
for such action shall lie in state courts located in Tarrant County, Texas or the United States District
for the Northem District f Texas, Fort orb Division,
18, S VERABILITY.
If any provision of this Agreement is held to he invalid, illegal or unenforceable, the validity,
legality and enforceability of the remaining provisions shall not in any way he affected or impaired.
190 FORCE MAJEURIE.
The City and Consultant ,shall exercise their hest efforts to meet their respective duties and
obligations as set forth in this Agreement, but shall not be held liable for any delay or omission in
performance due to force majeure or other causes beyond their reasonable control force a care),
including, but not limited to, compliance with any government law, ordinance or regulation,acts of God,
acts of the public enemy, fires, strikes, lockouts, natural disasters, wars, riots, material or labor
restrictions
by any.governmental authority,transportation problems dyer any cutler similar causes.
20, HEADINGS NOT CONTROLLING.
Headings and titles used in this Agreement are for reference purposes only and shall, not he
deemed a part of this Agreement.
2 .. REVIEW OF COUNSEL.
The parties,acknowledge that each party d its counsel have had th opportunity to review araud
revise this Agree ment and-tat the normal rules of construction to the effect that any ambiguities are to he
resolved ag . st the drafting party shall not he employed in. e interpretation of this Agreement err
exhibits hereto..
22, AMENDMENTS/MODIFICATIONS/EXTENSIONS.
No extension, modification or amendment of this Agreement shall he binding upon a,party hereto
unless such extension, modification, or amendment is set forth in a Witten ' strument, which is executed.
by an authorized representative and delivered on behalf of such park'.
2311 SIGNATURE AUTHORITY,
The person signing this agreement hereby warrants that he/she has the legal authority to execute
this agreement on behalf of the respective party, and that such binding authority has, been granted by
proper order, resolution, ordinance r other authorization oT t
� he entity. The other par'"is fully entitled to
rely on this warranty and representation in entering into this Agreement.
2,4, ENTIRETY OF AGREEMENT.
This Agreement, including the schedule of ihits attached hereto and any documents
incorporated crated herein by reference, contains the entire understanding and agreement between the City and.
Consultant, their assigns d successors in interest, as to the matters contained herein. Any prior or
Maintenance Agreement
CFW and MdE,Inc. Page 6 of 10
contemporaneous oral or written agreement is hereby declared nWl and void to the extent in conflict
with any provision o�f this Agreement,.
I, NE
A SS-WIXEREOF, the parties hereto have executed this Agreement in multiples thi
A,t74,
of 42013.
...........Ll
CM OF FORT WORTH: MdE!l
By- By.
Cha4es, IV. Daniels Usa�Rea e"I
I r
Assistant City Manager Pres, e and CEO
1,
Date: t07- Date-,
APPROVAL RECOMMENDED,
A
By. —<AAWMr IWO
J e ff r,e y v V-."rHU I�st e a d
Chief oIf'Police AW%
Date: 7_0 z 3If
13
APPROVED AS TO FORM
i wo
AN�Ql L GA
By
Denis M Iroy Lney
Assistant" City A
Contract Authorization:
No M&,C Required kff
..................
AT�TE§'
M
TEA
j I Rol
City Secrr
OFFICIAL RECORD
Y.
CITY SECRETARY
FT.WORTH, TX
Maintenance Agreement Page 7 of 10
CFW and MdE,Inc.
44-F7
Exhibit A"
Statement of Work
MdEl) Inc. Maintenance Plan
Technical/Giant Support
MdE, Inc. (Consultant) will provide client support from 8:00 a.m. to 6 pm. EST, Monday through
Thursday; from 8: a.m. to 51 p.m. EST on Friday; and by appointment 24 hours/day, 7 days/week. This
Plan does not constitute a warranty but provides for problem resolutions and answers to user"s questions,
during normal business hours., EST. Consultant does not warrant third party software applications used
by Consultant products and provided by customers,, eg. Microsoft Word. The purpose of this plan is to
provide the necessary technical assistance to ensure timely problem resolution and answers to user's
questions.
For items covered under this Plan, Consultant will provide the following.-
• Acknowledgement of request within I business day
• Unlimited number of phone calls
• Unlimited number of email correspondence
On-Site Visit (ifincluded)
If an on-site visit is included with the maintenance plan purchased, Consultant will provide a one-day site
visit during the active maintenance contract. The scope of the training and scheduling of such shall be
coordinated a minimum of j weeks in advance of training. Consultant will contact the client a minimum
of-three times during the last 6 months of the maintenance contract to coordinate this scheduling. If
scheduling',of training does not occur during the active maintenance period, Consultant is not obligated to
provide the on-site visit once the maintenance to expires.
Program Updates
Program updates are provided by Consultant as new updates, fixes and features are added. Updates will
be provided electronically at no additional costs to the client.
Company will provide City with advance! notice of release of a new version. In the event that a new
version is rel sed, comp y wi H con th
continue to support e current, version throughout the life of the
eaan
maintenance agreement.
0
Third Party
If, at any time, an upgrade of a.third party's software or the operating system is required, Consultant will
not incur the cost of such upgrade.
System Administrator
The client, agrees, to have a designated system admini strator (p runary contact for, support and update
*
issues)as well as a designated program administrator(primary contact for software usage issues). While
it is highly desirable that the system administrator be knowledgeable, in networking and Windows
operating systems, it is not necessary for the program administrator to have this knowledge.
Virus Statement
The client agrees to have virus protection soffivare loaded on each machine and agrees to perfonn weekly
updates. (Consultant recommends updating your virus protection software on each machine daily.), This
Plan does not cover assistance in the recovery of damage caused by viruses.
Maintenance Agreement L I
CFW and MdE,Inc., RECEIVED S EP 2 7 `11`3 Page 8 of 10
—I------
Items Not Covered.
On-site reinstallation of Consultant Inc. software, products or installation/reinstallation of third
party software/products.
Replacement of previous version software
Maintenance Agreement
page 10
C and Md E,Inc. �f
"Exhibit B""
Yearly Maintenance Plan- ADORE software - Includes One Day On-Site Training Visit
- Web-based - 170 Users
Maintenance agreement, allows for Unlimited Tech Support for one year, along with any Version
Updates for the software.
TOTAL AMOUNT: $5,910.00
M,aint'ena:nce Agreement" Page 10 of 10
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CFW and'MdE, Inc.